Raghunath V Mobile: + 91-9551771169

Email: mr.raghunath@gmail.com

CAREER OVERVIEW
Seasoned IT professional with over 3.5+ years of experience in managing systems includes both Windows / Linux
Administration and support. Extensively experienced in knowledge maintenance, client support and data backups.
Trained cloud professional.

PROFILE SUMMARY

 MCP (Microsoft Certified Professional in 2012 SERVER INSTALLTION )

CERTIFICATION ID: G214-6771( Year – 2017)
 Completed professional training on Red Hat Certified Engineer (RHCE preparing to Exam).
 Completed professional training Aws cloud Architect

TECHNICAL SKILLS
Server OS Environments: REDHAT.7
Small Business : Windows Server 2012/2008,2003, Active Directory, DNS, DHCP ,GROUP POLICY
Cloud Solution : Amazon Web Services ( AWS ), Microsoft Azure, SAAS, IAAS
Client OS Environments: Windows 7, Windows 8, Windows 10, Linux Debian Os, ubuntu , CentOs
Productivity Software: Microsoft Office 2010, 2007, 2003, (Word, Excel, PowerPoint, Outlook)
Remote Management: Remote Desktop, Tiger Vnc, Team viewer ,Ammyy Admin
Enterprise Anti-Virus: McAfee, Norton
Virtualization: VMware6.5
Networking: Ethernet, LAN, WAN, TCP/IP
Servers : Dell power Edge
Aws cloud technology establishing

NON TECHNICAL SKILLS:

Typewriting higher

Software knowledge:
C, C++, VISUAL BASICS

Abilities

Fast Learner, easily adaptable to changing environment also to changing technological trend. Willing to
learn more through hard work

PROFESSIONAL EXPERIENCE

Organization 5 : BioLim (R R T)
Role : System Admin

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Duration : June 2016 –till date

Responsibilities

 Use to Linux and Windows Server Administrator skills to troubleshoot hardware & software issues as they
arise.
 Build and installed multiple Linux machines
 Experienced with Linux family (Red Hat Enterprise Server6,7, CentOS)
 Desktop infrastructure support, network and install software applications.
 remote technical support
 Handling high-security systems including biomedical and fingerprint recognition security systems.
 Creating AWS Instances
 Created and maintained Active Directory groups to target specific user communities for applications
 Setup/Managing Linux Servers on Amazon ( EC2, EBS, ELB, SSL, Security Groups, RDS and IAM).
 Setup/Managing VPC, Subnets; make the connection between different zones; Blocking suspicious ip/subnet
via ACL.
 Create/Managing buckets on S3 (CLI) and store db and logs backup, upload images for CDN serve.
 Setup/Managing Databases on Amazon RDS. Monitoring servers through Amazon CloudWatch, SNS.
 Creating/Managing AMI/Snapshots/Volumes, Up.
 To Use scripting Automate monitoring ,Maintenance , and Security Support
 Telecommunication & Network Management
 Managed software distribution projects including Security upgrades and standard desktop software on global
basis. Prioritize and coordinate security rights .
 Regular interactions with the client to update and report on the ticketing system
 Troubleshooting systems basic level CCTV, Security alarm ,Access Control.
 Provided technical support for PC and server hardware/software problems, customer inquiries, and performed
follow up activities contributing to effectiveness of solutions and customer satisfaction.
 Interacted well with team members
 Attended various product and customer focus satisfaction training programs to accomplish results.
 Backup & Restore Administration.

 User and Security Administration.

 Managing File Systems and Processes.

Four Dimension InfoTech

Project : SECURITY SYSTEMS

Duration : Sep 2011to june 2016
Role : IT Support

Key Responsibilities:
As for this Project, I am Responsible for the maintaining the 100% quality of delivery, Project planning,
scheduling, interact with client & Quality control.

 Performed security system installations for business needs.

 Installed systems ranging from basic business level CCTV systems to advanced systems
 Installed fingerprint recognition security systems.
 Perform on-site or remote technical support, Coordinate to the clients.
 Worked with business owners to determine best placement for CCTV cameras.
 Demonstrated how to work system to customers upon installation.
 Providing technical support for application users, developing , technical troubleshooting
 Conducting training session to new recruitments
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  Experience with both residential & business installations
 Develops, maintains, and monitors procedures for all file server backups
 Coordinate to the clients emails.
 Maintain excellent communication on all tasks .
 Installs, upgrades, configures, and repairs local hardware system and infrastructure daily report, general
observations based on the quality criteria and of daily, weekly & monthly Management Information (MI)
reports and sending the same to client

Organization 3 : Tous Les MediaSoft Pvt Ltd

Role : Backoffice Administrator
Duration : Mar 2007 – Sep 2011

Responsibilities:
 Desktop infrastructure support, network , and install software applications.
 remote technical support
 Maintain excellent communication with the Manage on all tasks .
 Installs, upgrades, configures, and repairs local hardware system and infrastructure.
 Providing IT support to computer users with in the office
 Follow up work procedures and use on-site tools for everyday activities.
 Update clients process through email.
 Regular interactions with the client to update and report on the troubleshooting tickets.

Organization 2 : Chona Financial Services Pvt Ltd ( NSE & BSE MEMBER)
Role : Backoffice Support Executive
Duration : Feb 2004 – Feb 2007

Responsibilities:
 Access Backoffice process through vizard & sharepro program , documentation, and implementation of various
systems to include Desktop PC’s, network , and install software applications.
 Develops, maintains, and monitors procedures for all server backups
 Installs, upgrades, configures, and repairs local hardware system and infrastructure.
 Coordinate the client/MTM value
 Providing IT support to computer users within the office and branch office.
 Document incident resolutions and learning in the team knowledge base for future reference.
 Follow up work procedures and use on-site tools for everyday activities.
 Update E-contract clients process through email..
 Regular interactions with the client to update and report on the troubleshooting tickets.
 Working with the RMS team to formulate internal processes, reports, risk management.

Organization 1 : Ramtel Communications

Role : Service Engineer
Duration : May 2003 to Jan 2004

Responsibilities:
 Technical support for users, troubleshooting
 Telephone Project planning, scheduling, interact with client & Quality control.
 Responsible for the overall quality and timeliness for the deliverables

RELEVANT COURSE CERTIFICATION

 Diploma in Advanced Hardware & Networking

PROJECT

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Title : Speed control of DC Motor using 8085 Microprocessor
Company : In the Institute Campus

CERTIFICATION

 MCP (Microsoft Certified Professional in 2012 server installation ) YEAR - 2017

CERTIFICATION ID: G214-6771

EDUCATION

Degree University Year of Passing

D.E.C.E. Dr M.G.R UNIVERSITY
Thai Moogambigai Polytechnic Apr 2003
college
SSLC S.M.D. Hr Sec School Mar 2000

PERSONAL DETAILS

Date of Birth : 10.06.1984

Father’s Name : K. Viswanathan
Marital status : Married
Residential Address : No. 3/154 Karunanithisalai,12th street,
Perambur , Chennai -39
Mobile Number : 91-9551771169
Languages known : English, Tamil, Telugu
Email ID :mr.raghunath@gmail.com
PAN Number : AJAPR6156K
Passport : P7449473