Supplier Survey Data

IN/F/QA/16
Rev no.02
Supplier: Date:
Check
Questions: (tick)
Score Comments: Proof:
Photo/ Document
Quality - Management 0% Comments
Reference
Does the supplier have an established quality management system in
1
place?
Is the quality management system based on a standard?
2
(ISO9001/ ISO14001/ OHAS18001, Other...)
What are the results of the last audit conducted by the certified external
3 body?
Audit report, observations, non conformities, time scale to solve
Is an internal system audit program in place?
4 Review actual audits, non conformances raised, closures, time scales .

Are actual quality results and key performance indicators (KPI's)

measured and communicated to all personnel on a regular basis?
5
What are these communication methods (display boards, posters,
white boards)?
Is a system in place to document/ registration customer specifications
and ensure that these specifications are always used?
6
The system should involve specification verifications for every new
manufacturing order.
Is there a clear (product) modifications system?
7
The system should show changed specifications (ECN, ECR)
8 Is there a process in place to handle customer complaints?
Are there problem solving methods used, such as 8D, PDCA?
Review a sample of supplier's corrective actions, check effectiveness
9
of problem solving with quality monitoring and check control plan has
been updated.
Is the available measuring equipment sufficient to measure the
10
produced products effectively.
Has an adequate calibration program been implemented?
11 Calibrations traceable to internationally recognized standards,
identification methods, procedures.
Are statistical techniques used, such as CP/ CPK/ Gauge R&R etc.?
12 Look
for records.
Is there a procedure in place to ensure that ISIR/ PPAP submissions
are carried out in accordance with the customers requirements?
13
Review ISIR and PPAP's submitted.

Are all records/ data completed stored in an effective way? Is this data
14 accessible at any time?
Check protection of data in case of emergency.

Process Control, Incoming , Inprocess, Final Inspection and Photo/ Document

0%
Measuring Equipment Reference
Does the supplier's procedures require approval of the operator,
1 process and equipment after set-ups, tool changes, etc., prior to actual
use?
Are workmanship standards defined to accept/reject criteria by written
2 specifications, photographs, and/or labelled limit samples for
operators?
Does the supplier track purchased material rejection trends and
3 rejection rates in Parts Per Million (PPM's) or by any other acceptable
means?
Is the material storage area clean, well organized, and sufficiently
4 maintained to prevent damage, contamination, and/or loss of
traceability on raw materials or components?
Is first piece inspection (set-up approval) required after each machine
5 set-up, tool change, or process change per a formal quality plan or
documented procedure?
Are sample sizes and frequencies of inspections performed and
6 specified per a formal quality plan adequate as well as a documented
procedure, and are they adequately and uniformly determined?
7 Are adequate records maintained of all inspections and tests?
Is final inspection in accordance with the quality plan or documented
8 procedures to verify conformance of the final product to the specified
requirements?
Has the supplier determined and specified the required
9
accuracy/precision?
Does the statistical method(s) used demonstrate that the inspection,
10 measuring, and test equipment (including software when appropriate)
available is capable of the required accuracy and precision?
Pre - Production 0% Comments Photo/Document
Are all the latest (customer) drawings and specifications internally
15 approved and distributed in a controlled way?
Should include disposal of obsolete documents
Is there a procedure to control revisions on specifications?
16
How are revision controls handled and communicated?

Page 1 of 4
 Supplier Survey Data
IN/F/QA/16
Rev no.02
Supplier: Date:
Check
Questions: (tick)
Score Comments: Proof:
Are open engineering issues addressed with an appropriate action
plan?
17 Especially important for running change issues. How is it ensured that
engineering issues are finalised before actual production takes place?

Are clear procedures and containment plans on tooling approval and

first product approval (ISIR Procedures) in place?
18 Look for records and
measuring / approval forms. Is this process well documented? How are
customer approval requirements? ERP?
What procedure is in place to release the product for production?
19 Aspects to check: measurement first sample, registration release,
methods to check, criteria of acceptance.
Is the process flow well documented for each product?
20
If not for individual products then for general processes.
PFMEA; Control point(s) per component/ product?
21 Work instructions for production?
Acceptance criteria and procedures for rejects?
Is sufficient machinery in place to carry out current production?
22
Does the machinery in use meet the specifications of the product?
Is a documented maintenance plan, including preventive maintenance
23 available to control machinery and tooling?
Review machine, tooling, jigs & fixtures maintenance records.
Is the core competence of the company in line with the part category
24
If not, highlight the core competence

Purchase 0% Comments Photo/Document

Is there an effective sub-supplier approval /control process in place?
Approval criteria, sub-supplier audits. sub-supplier corrective action
25
requests.KPI's Material specifications, important dimensions and
tolerances, restricted substances etc.
Have all purchased components, materials and services from sub-
26 suppliers been approved by the supplier through a formal process?
Check initial samples reports for each component and material.
In case of sub-contracting, was the sub-supplier process audited, and
does the sub-supplier deliver a conformance report?
27
Look for evidence in forms or
reports.
Is there a valid procedure for incoming inspection?
28 Look for evidence in checking instructions, forms and records .
Customer supplied products must be handled as any other supplier.
What measures are taken to indentify materials?
29
Check item number., revision, quantity, etc…

Production 0% Comments Photo/Document

Are all personnel sufficiently trained and certified for their assigned
function?
30
How is it ensured that only competent personnel are working in the
specified job role? Is there a training plan?
Is there an effective identification/ traceability system in place from raw
materials through to finished product?
31 Check the trace from raw material/ component deliveries through to
customer deliveries, material certificates. goods inwards control.
Are records of approval kept by batch/serialnumber?
What procedure is in place to release production when starting up?
Aspects to check: measurement first sample, registration release,
32
methods to check, criteria of acceptance.

Are work instructions made available for production and tooling, and
are they known by operators?
Check that they are in compliance with product requirements/ process
33
control plans. Do they adequately detail how to perform the operations
and what to inspect? Is there clear evidence that the instructions have
been checked on latest revision prior to production issue?
Are there registrations of measurements, during production?
34
Aspects to check: measurements samples, registration, methods to
check, criteria of acceptance.

Is the products status clearly indentified to ensure that only inspected

and released products are dispatched?
35
Aspects to check: indentification on parts, boxes and documentation

Are all special characteristics (for example CTQ spec's) checked,

registrated and analysed.
36
Look for evidence in forms / documentation / procedures.

Page 2 of 4
 Supplier Survey Data
IN/F/QA/16
Rev no.02
Supplier: Date:
Check
Questions: (tick)
Score Comments: Proof:
Is a segregation system in place for rejected material/ components?
Check that bins are marked/ identified for easy identification, part
37
labeling.

Is a registration present for Reworked products?

How is traceability of reworked products communicated to the
38
customer?

How is the process monitored for effectiveness and are changes

implemented for improvement?
39
Use of SPC, process capability studies, kaizen events, 5s, feedback to
engineering,...
Is there a sample standard for incoming and final inspection, such as
sample size and sample frequency?
40
Use of AQL or other sample check system

Logistics 0% Comments Photo/Document

How is order intake controlled?
Order confirmation
41

Does the supplier work on a FIFO system?

Check how they monitor dates and control sequence of usage.
42

Are finished goods properly identified according to customer

requirements? Look
43
for Customer specified labels etc.

What control methods are in place to ensure adequate storage of

component / finished product?
44

What measures are taken to protect materials/ products during

transport?
45
Internal transport

How is tracebility of finished products controlled?

46

CSR 0% Comments Photo/Document

Does your company have Child labours
47

Working hours of your organization, Shift details(if any)

48

Anti-Corruption training
49

Bullying and harrasement at Work place

50

Disclosure of Information
51

Conflict of Interest
52

Human Trafikking
53 (includes exploiting the prostitution of others, sexual exploitation, forced
labour, slavery or similar practices and the removal of organs)

Health & Safety 0% Comments Photo/Document

Is there a Health & Safety policy available?
53

Are adequate personal protection measures available and in use?

54

Are warning signs present?

55

Page 3 of 4
 Supplier Survey Data
IN/F/QA/16
Rev no.02
Supplier: Date:
Check
Questions: (tick)
Score Comments: Proof:
Is the production environment clean and tidy?
56

How is the emergency preparedness handled?

Inner and outer protection, check plans for evacuation in case of fire,
57
pollution etc.

Environment 0% Comments Photo/Document

Is there a Environmental policy available?
52

What waste recycling measures are in place?

53 1

Is a system in place to document/register and fulfill customer specific

enviroment related requirements?
54
Aspects to check: any records, procedures for purchase, chemicals
and sub contractors production methods.
Is there a system in place to check that local environmental regulations
are met?
55

Page 4 of 4