Melter Communications C-1

Appendix C
Melter Communications
This appendix describes the installation and use of the Nordson
Configuration Manager (NCM) communications utility. With this utility you
can:

 transfer operating parameters and temperature set‐points between

melters
 upgrade or reload your melter's firmware

Software Availability
If you do not already have the NCM utility, you can download it from the
internet by navigating to www.enordson.com/support.

If you do not have a connection to the internet, you can request a software
CD from your Nordson representative.

System Requirements
The following hardware and software requirements are necessary to install
and run Blue Series software:

 Any ProBlue adhesive melter or a DuraBlue 10/16 adhesive melter

 Serial cable
 Personal computer with:
 CD‐RW drive or 3.5‐inch floppy drive
 Available COM port
 640 x 480 color monitor
 Windows 95, 98 (second edition), ME, XP, or 2000
 Internet Explorer version 4.0 or later (IE 5.0 is recommended)
 Administrative privileges (Windows XP, 2000, and NT)

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Installing the Software

To meet your specific installation conditions, two versions of the software are
available. Refer to Table C‐1 to determine which version you need.

Table C‐1 Blue Series Software Versions

Version Use When...
Single installation file: You are downloading the software from www.enordson.com and the PC you are
downloading onto is connected or can be connected to the melter
BlueSeries.exe
OR

You are downloading the software from www.enordson.com onto a PC that can not be
connected to the melter, but the PC does have a CD-RW and the PC that is connected to
the melter does have a CD drive

OR

You have a CD with the software and you have a PC with a CD drive that can be
connected to the melter

Self-extracting span diskette set: You are downloading the software from www.enordson.com onto a PC that cannot be
connected to the melter and the PC that is connected to your melter only has a 3.5-inch
BlueSeriesSpan.exe floppy drive

When the installation file is executed, an installation wizard will detect your
operating system and start the installation routine.

NOTE: Installing the NCM for the first time also installs the latest version of
the melter's firmware.

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To install Blue Series software

1. Do one of the following:
 If you are installing using the single file installation, locate and
double‐click on the file BlueSeries.exe.

 If you are installing from the span diskette set, insert Disk 1, and
then locate and double‐click on the file Setup.exe.

The Blue Series Software Setup wizard appears.

2. Click Next, and then follow the on‐screen instructions. If you are installing
from the span disk set, you will be prompted to insert additional diskettes
(2 through 5) as required by your operating system.

NOTE: When prompted to select an installation location, Nordson

Corporation recommends that you select the default location offered.

3. When the installation complete message appears, click Finished.

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Removing the Software from Your PC

Use the Remove feature provided by the Blue Series InstallShield Wizard
to remove the software from your PC. Removing Blue Series software from
your PC will not remove melter settings files that you have saved using the
NCM. Settings files (.ncm extension) are stored in your Windows My
Documents folder.

NOTE: Windows XP, 2000, and NT users must have administrator rights in
order to remove software from their PC.

To remove Blue Series software

1. From the Windows Start menu, select Settings > Control Panel, and then
double‐click Add/Remove Programs.
The Add/Remove Programs dialog box appears.
2. Select Blue Series Software from the list, and then click Remove.

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Connecting the PC and the Melter

Connect a serial cable between the PC COM port (selected during the
software installation routine) and the serial port connection (COM port) on
your melter's control panel.

ProBlue serial port

9

4 5 6

1 2 3

DuraBlue serial port

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Using Nordson Configuration Manager

Configuration Manager is launched from your Windows desktop using the
icon shown to the left.

Use Configuration Manager when you want to...

Configuration Manager
desktop icon  copy melter settings from one melter to another melter
 create and save more than one version of melter settings
 upgrade or restore a melter's firmware
Configuration Manager communicates with your melter through a PC
connected to your melter's serial port. Once connected, Configuration
Manager offers the choice of saving settings, restoring settings, or upgrading
the melter's firmware.

The first time you download and install Configuration Manager, the latest
version of the melter's firmware is also downloaded.

Saving and Restoring Melter Settings

Saving settings copies all current set‐point and operating parameter values
to your PC. Saved settings can be transferred back to the same melter or to
any other compatible Blue Series adhesive melter.

To save melter settings

1. Place the melter into the configuration mode by simultaneously pressing
the Standby and Setup keys.
“COnF” appears in the right display.
2. Double‐click the NCM icon on the Windows desktop.
The NCM dialog box appears.
3. Click Select Device.
The Select Product dialog box appears.
4. Select your melter from the list, and then click Ok.
The Select COM Port dialog box appears.

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5. Select the COM port you are using to connect to the melter, and then
click Ok.
The PC and melter establish communications and a picture of the melter
you selected appears in the device status area. The right side of the
status area indicates “CONNECTED”.
6. Click Save Settings.
The Save As dialog box appears.

NOTE: The default location for saving settings files is Windows My

Documents folder. To avoid losing saved settings files, Nordson
Corporation recommends that you do not change the default save
location.

7. Type a file name to identify the group of settings you are saving, and then
click Save.
The save settings progress bar indicates the status of the save. When the
save is complete, the melter automatically returns to the scan mode.

NOTE: If you are using the NCM to save multiple variations of melter
settings, use a file naming convention that will allow you to easily
associate each settings file (.ncm extension) with its related process or
end‐use.

8. Click Ok to close the NCM.

To restore melter settings

1. Follow steps 1 through 5 of To save melter settings.
2. Click Restore Settings.
The Open dialog box appears.
3. Select the settings file (.ncm extension) that you want to restore, and then
click Open.
The Restore Settings progress bar indicates the status of the restore.
When the restore is complete, the melter automatically returns to the
scan mode.

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Upgrading or Restoring Melter Firmware

Use the NCM to upgrade your melter to a newer version of firmware or reload
the current version of the firmware. The version of Blue Series adhesive
melter firmware that is currently available is posted on the internet at
www.enordson.com/support.

NOTE: The version of firmware that is loaded on your melter appears on the
control panel when the melter is first switched on.

During the upgrade process, all current melter settings are downloaded and
saved on your PC. After upgrading or restoring a melter's firmware, you can
use the NCM to restore the pre‐upgrade settings.

CAUTION! The upgrade process returns the melter's settings to factory

configuration, with the exception that current heater hours data is saved.
Data in both the fault log and the change log is lost after upgrading the
firmware.

To upgrade or reload melter firmware

1. Connect your PC to the melter. Refer to Connecting the PC and the
Melter earlier in this guide.
2. Place the melter into the upgrade mode by pressing and holding both the
Setup and left display Scroll key. and then switching the melter off and
then on again.
3.
UPLOAd appears in the right display.
4. Double‐click the NCM icon on the Windows desktop.
The NCM dialog box appears.
5. Click Select.
The device dialog box appears.
6. Select your melter from the list, and then click Ok.
The Select COM Port dialog box appears.

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7. Select the COM port you are using to connect to the melter, and then
click Ok.
The PC and melter establish communications and a picture of the melter
you selected appears in the device status area. The right side of the
status area indicates Connected.
8. Click Upgrade.
The Select Upgrade dialog box appears.
9. In the Available Upgrades list, select the firmware version you want to
upload to the melter, and then click Ok.
The upgrade warning message appears.
10. Click OK.
The Upgrade in Progress dialog box appears. The upgrade can take as
long as 12 minutes. When the upgrade is complete, the Success dialog
box appears and the melter restarts.

CAUTION! Once the uprade progress bar appears, do not interrupt the
upgrade process for any reason. Interrupting the upgrade can corrupt the
melter's firmware, which will require replacement of the IC chip
(IC service kit P/N 1018817).

11. Click OK.

The communications link between the melter and the PC is terminated.
12. Do one of the following:
 To restore pre‐upgrade melter settings, go to To restore pre‐upgrade
melter settings on the next page.
 To close the NCM, click Exit.
 To restore melter settings other than the settings that were in use by
the melter before the upgrade, go to Saving and Restoring Melter
Settings earlier in this guide.

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To restore pre‐upgrade melter settings

1. Place the melter into the configuration mode by simultaneously pressing
the Standby and Setup keys.
“COnF” appears in the right display.
2. Click Connect.
The Select COM Port dialog box appears.
3. Select the COM port you are using to connect to the melter, and then
click Ok.
The PC and melter establish communications and a picture of the melter
you selected appears in the device status area. The right side of the
status area indicates “CONNECTED”.
4. Click Restore Pre‐Upgrade Settings.
The pre‐upgrade settings are restored and the melter returns to the scan
mode.
5. Click Exit to close the NCM.

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Troubleshooting
Using Nordson Configuration Manager
Symptom/Message Action
After selecting a device and the COM port, an Access Denied PC-to-Blue communications may be running or another
message appears. application may be using the COM port. Close Internet Explorer
and end the communications connection (if prompted). Close all
other applications.

Melter in UPLOAd mode, the update process has not been Cycle power to the melter at the local power disconnect switch.
initiated, and you want to stop and exit the UPLOAd mode, but CAUTION: Ensure that the firmware update process is not
you cannot get the melter out of UPLOAd. running before taking power off of the melter.

UPLOAd does not appear on the melter’s display when you press You must cycle the control switch while holding the Setup and left
the Setup and left display scroll keys. display scroll keys.

Attempted a firmware update, but the melter display still indicates Using the local power disconnect switch, cycle power to the
UPLOAd. melter, and then re-attempt the update.
OR If the update is unsuccessful or the melter will not reboot, the
Attempted a firmware update, but the PC has stopped responding central processor chip may be corrupted. Replace the CPU
or was interrupted during the update process. board.

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