X Y

f Date Agent Name Team Leader Trainer Processing Time

(in seconds)
1 1st March AMY AVEDISIAN Andy Stewart Kim 278
2 2nd March Donald Ricumstrict Paul Smith Racheal 200
3 3rd March Tod Kreider Marie Cohan Monica 489
4 4th March ASIA CUNNINGHAM Andy Stewart Fernanda 800
5 5th March BLISS HAMAMI Paul Smith Kim 603
6 6th March Brandee Smith Marie Cohan Racheal 467
7 7th March CARMEN LOURY Andy Stewart Monica 103
8 8th March RAY PHENICIE Paul Smith Fernanda 600
9 12th March Donald Ricumstrict Paul Smith Kim 355
10 10th March CHRISTINA BALAGNA Paul Smith Racheal 519
11 11th March AMY AVEDISIAN Andy Stewart Monica 884
12 16th March Brandee Smith Marie Cohan Fernanda 522
13 13th March Tod Kreider Marie Cohan Kim 406
14 14th March ASIA CUNNINGHAM Andy Stewart Racheal 482
15 15th March BLISS HAMAMI Paul Smith Monica 130
16 24th March ASIA CUNNINGHAM Andy Stewart Fernanda 804
17 17th March CARMEN LOURY Andy Stewart Kim 870
18 18th March RAY PHENICIE Paul Smith Racheal 955
19 19th March CHERYL LEWIS Marie Cohan Monica 784
20 28th March RAY PHENICIE Paul Smith Fernanda 790
21 21st March AMY AVEDISIAN Andy Stewart Kim 532
22 22nd March Donald Ricumstrict Paul Smith Racheal 740
23 23rd March Tod Kreider Marie Cohan Monica 596
24 7th March RAY PHENICIE Paul Smith Fernanda 216
25 25th March BLISS HAMAMI Paul Smith Kim 600
26 26th March Brandee Smith Marie Cohan Racheal 360
27 27th March CARMEN LOURY Andy Stewart Monica 277
28 12th March Tod Kreider Marie Cohan Fernanda 199
29 29th March CHERYL LEWIS Marie Cohan Kim 348
30 30th March CHRISTINA BALAGNA Paul Smith Racheal 380
31 31st March AMY AVEDISIAN Andy Stewart Monica 140
32 1st March Donald Ricumstrict Paul Smith Fernanda 171
33 2nd March Tod Kreider Marie Cohan Kim 428
34 21st March Donald Ricumstrict Paul Smith Racheal 445
35 4th March BLISS HAMAMI Paul Smith Monica 455
36 5th March Brandee Smith Marie Cohan Fernanda 482
37 6th March CARMEN LOURY Andy Stewart Kim 262
38 24th March BLISS HAMAMI Paul Smith Racheal 297
39 8th March CHERYL LEWIS Marie Cohan Monica 392
40 9th March CHRISTINA BALAGNA Paul Smith Fernanda 723
41 10th March AMY AVEDISIAN Andy Stewart Kim 814
42 11th March Donald Ricumstrict Paul Smith Racheal 535
43 2nd March ASIA CUNNINGHAM Andy Stewart Monica 715
44 13th March ASIA CUNNINGHAM Andy Stewart Fernanda 177
45 14th March BLISS HAMAMI Paul Smith Kim 510
46 15th March Brandee Smith Marie Cohan Racheal 787
47 16th March CARMEN LOURY Andy Stewart Monica 591
48 17th March RAY PHENICIE Paul Smith Fernanda 403
49 18th March CHERYL LEWIS Marie Cohan Kim 352
50 19th March CHRISTINA BALAGNA Paul Smith Racheal 464
51 20th March AMY AVEDISIAN Andy Stewart Monica 321
52 3rd March BLISS HAMAMI Paul Smith Fernanda 437
53 22nd March Tod Kreider Marie Cohan Kim 170
54 23rd March ASIA CUNNINGHAM Andy Stewart Racheal 608
55 11th March Tod Kreider Marie Cohan Monica 537
56 25th March Brandee Smith Marie Cohan Fernanda 249
57 26th March CARMEN LOURY Andy Stewart Kim 483
58 27th March RAY PHENICIE Paul Smith Racheal 346
59 17th March CHERYL LEWIS Marie Cohan Monica 321
60 29th March CHRISTINA BALAGNA Paul Smith Fernanda 300
61 30th March AMY AVEDISIAN Andy Stewart Kim 608
62 31st March Donald Ricumstrict Paul Smith Racheal 293
63 1st March Tod Kreider Marie Cohan Monica 706
64 22nd March ASIA CUNNINGHAM Andy Stewart Fernanda 220
65 23rd March BLISS HAMAMI Paul Smith Kim 280
66 4th March Brandee Smith Marie Cohan Racheal 336
67 5th March CARMEN LOURY Andy Stewart Monica 224
68 6th March RAY PHENICIE Paul Smith Fernanda 553
69 7th March CHERYL LEWIS Marie Cohan Kim 171
70 8th March CHRISTINA BALAGNA Paul Smith Racheal 606
71 9th March AMY AVEDISIAN Andy Stewart Monica 572
72 10th March Donald Ricumstrict Paul Smith Fernanda 412
73 31st March Tod Kreider Marie Cohan Kim 146
74 12th March ASIA CUNNINGHAM Andy Stewart Racheal 538
75 13th March BLISS HAMAMI Paul Smith Monica 122
76 14th March Brandee Smith Marie Cohan Fernanda 385
77 15th March CARMEN LOURY Andy Stewart Kim 386
78 8th March AMY AVEDISIAN Andy Stewart Racheal 278
79 15th March RAY PHENICIE Paul Smith Monica 600
80 18th March CHRISTINA BALAGNA Paul Smith Fernanda 131
81 19th March AMY AVEDISIAN Andy Stewart Kim 335
82 20th March Donald Ricumstrict Paul Smith Racheal 393
83 21st March Tod Kreider Marie Cohan Monica 429
84 16th March CHERYL LEWIS Marie Cohan Fernanda 603
85 25th March RAY PHENICIE Paul Smith Kim 955
86 24th March Brandee Smith Marie Cohan Racheal 263
87 25th March CARMEN LOURY Andy Stewart Monica 307
88 26th March RAY PHENICIE Paul Smith Fernanda 226
89 27th March CHERYL LEWIS Marie Cohan Kim 471
90 28th March CHRISTINA BALAGNA Paul Smith Racheal 510
91 29th March AMY AVEDISIAN Andy Stewart Monica 216
 92 30th March Donald Ricumstrict Paul Smith Fernanda 160
93 31st March ASIA CUNNINGHAM Andy Stewart Kim 804
94 1st March ASIA CUNNINGHAM Andy Stewart Racheal 281
95 2nd March BLISS HAMAMI Paul Smith Monica 309
96 3rd March Brandee Smith Marie Cohan Fernanda 149
97 4th March CARMEN LOURY Andy Stewart Kim 389
98 5th March RAY PHENICIE Paul Smith Racheal 597
99 2nd March Brandee Smith Marie Cohan Monica 888
100 7th March CHRISTINA BALAGNA Paul Smith Fernanda 276
101 16th March CHRISTINA BALAGNA Paul Smith Kim 723
102 9th March Donald Ricumstrict Paul Smith Racheal 314
103 10th March Tod Kreider Marie Cohan Monica 489
104 11th March ASIA CUNNINGHAM Andy Stewart Fernanda 848
105 12th March BLISS HAMAMI Paul Smith Kim 603
106 13th March Brandee Smith Marie Cohan Racheal 467
107 14th March CARMEN LOURY Andy Stewart Monica 101
108 17th March AMY AVEDISIAN Andy Stewart Fernanda 814
109 23rd March CARMEN LOURY Andy Stewart Kim 591
110 17th March CHRISTINA BALAGNA Paul Smith Racheal 519
111 18th March AMY AVEDISIAN Andy Stewart Monica 884
112 19th March Donald Ricumstrict Paul Smith Fernanda 355
113 20th March Tod Kreider Marie Cohan Kim 406
114 7th April CARMEN LOURY Andy Stewart Racheal 483
115 22nd March BLISS HAMAMI Paul Smith Monica 300
116 23rd March Brandee Smith Marie Cohan Fernanda 522
117 24th March CARMEN LOURY Andy Stewart Kim 870
118 10th April CHRISTINA BALAGNA Paul Smith Racheal 300
119 26th March CHERYL LEWIS Marie Cohan Monica 784
120 27th March CHRISTINA BALAGNA Paul Smith Fernanda 525
121 28th March AMY AVEDISIAN Andy Stewart Kim 924
122 29th March Donald Ricumstrict Paul Smith Racheal 740
123 30th March Tod Kreider Marie Cohan Monica 696
124 13th April Tod Kreider Marie Cohan Fernanda 706
125 1st March BLISS HAMAMI Paul Smith Kim 593
126 18th April RAY PHENICIE Paul Smith Racheal 553
127 3rd March CARMEN LOURY Andy Stewart Monica 277
128 4th March RAY PHENICIE Paul Smith Fernanda 790
129 5th March CHERYL LEWIS Marie Cohan Kim 647
130 6th March CHRISTINA BALAGNA Paul Smith Racheal 380
131 7th March AMY AVEDISIAN Andy Stewart Monica 790
132 8th March Donald Ricumstrict Paul Smith Fernanda 171
133 9th March Tod Kreider Marie Cohan Kim 428
134 25th April BLISS HAMAMI Paul Smith Racheal 122
135 11th March BLISS HAMAMI Paul Smith Monica 455
136 12th March Brandee Smith Marie Cohan Fernanda 292
137 13th March CARMEN LOURY Andy Stewart Kim 262
138 14th March RAY PHENICIE Paul Smith Racheal 216
139 15th March CHERYL LEWIS Marie Cohan Monica 392
140 28th April RAY PHENICIE Paul Smith Fernanda 532
141 8th April RAY PHENICIE Paul Smith Kim 226
142 18th March Donald Ricumstrict Paul Smith Racheal 535
143 19th March Tod Kreider Marie Cohan Monica 438
144 20th March ASIA CUNNINGHAM Andy Stewart Fernanda 177
145 21st March BLISS HAMAMI Paul Smith Kim 510
146 22nd March Brandee Smith Marie Cohan Racheal 787
147 14th April ASIA CUNNINGHAM Andy Stewart Monica 281
148 24th March RAY PHENICIE Paul Smith Fernanda 403
149 25th March CHERYL LEWIS Marie Cohan Kim 352
150 26th March CHRISTINA BALAGNA Paul Smith Racheal 464
151 1st April AMY AVEDISIAN Andy Stewart Monica 321
152 18th April RAY PHENICIE Paul Smith Fernanda 597
153 3rd April Tod Kreider Marie Cohan Kim 170
154 4th April ASIA CUNNINGHAM Andy Stewart Racheal 608
155 5th April BLISS HAMAMI Paul Smith Monica 297
156 6th April Brandee Smith Marie Cohan Fernanda 249
157 24th April ASIA CUNNINGHAM Andy Stewart Kim 848
158 8th April RAY PHENICIE Paul Smith Racheal 346
159 9th April CHERYL LEWIS Marie Cohan Monica 334
160 25th April BLISS HAMAMI Paul Smith Fernanda 603
161 11th April AMY AVEDISIAN Andy Stewart Kim 608
162 12th April Donald Ricumstrict Paul Smith Racheal 293
163 30th April CHRISTINA BALAGNA Paul Smith Monica 519
164 14th April ASIA CUNNINGHAM Andy Stewart Fernanda 715
165 12th April Donald Ricumstrict Paul Smith Kim 740
166 16th April Brandee Smith Marie Cohan Racheal 336
167 17th April CARMEN LOURY Andy Stewart Monica 224
168 13th April Tod Kreider Marie Cohan Fernanda 696
169 19th April CHERYL LEWIS Marie Cohan Kim 171
170 20th April CHRISTINA BALAGNA Paul Smith Racheal 606
171 21st April AMY AVEDISIAN Andy Stewart Monica 572
172 22nd April Donald Ricumstrict Paul Smith Fernanda 412
173 23rd April Tod Kreider Marie Cohan Kim 537
174 24th April ASIA CUNNINGHAM Andy Stewart Racheal 538
175 19th April CHERYL LEWIS Marie Cohan Monica 647
176 26th April Brandee Smith Marie Cohan Fernanda 385
177 27th April CARMEN LOURY Andy Stewart Kim 386
178 26th April Brandee Smith Marie Cohan Racheal 292
179 29th April CHERYL LEWIS Marie Cohan Monica 321
180 30th April CHRISTINA BALAGNA Paul Smith Fernanda 131
181 1st April AMY AVEDISIAN Andy Stewart Kim 335
182 29th April CHERYL LEWIS Marie Cohan Racheal 392
183 3rd April Tod Kreider Marie Cohan Monica 429
184 4th April ASIA CUNNINGHAM Andy Stewart Fernanda 220
185 5th April BLISS HAMAMI Paul Smith Kim 280
186 6th April Brandee Smith Marie Cohan Racheal 263
187 7th April CARMEN LOURY Andy Stewart Monica 307
188 4th April ASIA CUNNINGHAM Andy Stewart Fernanda 177
189 9th April CHERYL LEWIS Marie Cohan Kim 471
190 10th April CHRISTINA BALAGNA Paul Smith Racheal 510
191 11th April AMY AVEDISIAN Andy Stewart Monica 216
192 12th April Donald Ricumstrict Paul Smith Fernanda 160
193 13th April Tod Kreider Marie Cohan Kim 146
194 8th April RAY PHENICIE Paul Smith Racheal 403
195 15th April BLISS HAMAMI Paul Smith Monica 309
196 16th April Brandee Smith Marie Cohan Fernanda 149
197 17th April CARMEN LOURY Andy Stewart Kim 389
198 20th April CHRISTINA BALAGNA Paul Smith Racheal 300
199 19th April CHERYL LEWIS Marie Cohan Monica 309
200 20th April CHRISTINA BALAGNA Paul Smith Fernanda 276
201 21st April AMY AVEDISIAN Andy Stewart Kim 278
202 22nd April Donald Ricumstrict Paul Smith Racheal 314
203 29th April CHERYL LEWIS Marie Cohan Monica 171
204 30th April CHRISTINA BALAGNA Paul Smith Fernanda 606
205 10th April CHRISTINA BALAGNA Paul Smith Kim 131
206 26th April Brandee Smith Marie Cohan Racheal 467
207 27th April CARMEN LOURY Andy Stewart Monica 101
208 28th April RAY PHENICIE Paul Smith Fernanda 600
209 29th April CHERYL LEWIS Marie Cohan Kim 603
210 14th April ASIA CUNNINGHAM Andy Stewart Racheal 220
211 1st April AMY AVEDISIAN Andy Stewart Monica 884
212 2nd April Donald Ricumstrict Paul Smith Fernanda 355
213 3rd April Tod Kreider Marie Cohan Kim 406
214 20th April CHRISTINA BALAGNA Paul Smith Racheal 510
215 5th April BLISS HAMAMI Paul Smith Monica 300
216 6th April Brandee Smith Marie Cohan Fernanda 522
217 7th April CARMEN LOURY Andy Stewart Kim 870
218 8th April RAY PHENICIE Paul Smith Racheal 955
219 9th April CHERYL LEWIS Marie Cohan Monica 784
220 10th April CHRISTINA BALAGNA Paul Smith Fernanda 525
221 11th April AMY AVEDISIAN Andy Stewart Kim 924
222 2nd May AMY AVEDISIAN Andy Stewart Racheal 278
223 8th May CARMEN LOURY Andy Stewart Monica 101
224 14th April ASIA CUNNINGHAM Andy Stewart Fernanda 804
225 15th April BLISS HAMAMI Paul Smith Kim 593
226 16th April Brandee Smith Marie Cohan Racheal 888
227 17th April CARMEN LOURY Andy Stewart Monica 277
228 18th April RAY PHENICIE Paul Smith Fernanda 790
229 12th May AMY AVEDISIAN Andy Stewart Kim 884
230 20th April CHRISTINA BALAGNA Paul Smith Racheal 380
231 21st April AMY AVEDISIAN Andy Stewart Monica 790
232 22nd April Donald Ricumstrict Paul Smith Fernanda 171
233 23rd April Tod Kreider Marie Cohan Kim 428
234 24th April ASIA CUNNINGHAM Andy Stewart Racheal 471
235 19th May RAY PHENICIE Paul Smith Monica 955
236 30th May CHERYL LEWIS Marie Cohan Fernanda 647
237 27th April CARMEN LOURY Andy Stewart Kim 262
238 28th April RAY PHENICIE Paul Smith Racheal 216
239 2nd May Donald Ricumstrict Paul Smith Monica 171
240 30th April CHRISTINA BALAGNA Paul Smith Fernanda 723
241 1st April AMY AVEDISIAN Andy Stewart Kim 814
242 2nd April Donald Ricumstrict Paul Smith Racheal 535
243 3rd April Tod Kreider Marie Cohan Monica 438
244 9th May CHERYL LEWIS Marie Cohan Fernanda 392
245 5th April BLISS HAMAMI Paul Smith Kim 510
246 6th April Brandee Smith Marie Cohan Racheal 787
247 7th April CARMEN LOURY Andy Stewart Monica 591
248 12th May Donald Ricumstrict Paul Smith Fernanda 535
249 9th April CHERYL LEWIS Marie Cohan Kim 352
250 10th April CHRISTINA BALAGNA Paul Smith Racheal 464
251 11th April AMY AVEDISIAN Andy Stewart Monica 321
252 12th April Donald Ricumstrict Paul Smith Fernanda 445
253 22nd May Donald Ricumstrict Paul Smith Kim 445
254 14th April ASIA CUNNINGHAM Andy Stewart Racheal 608
255 15th April BLISS HAMAMI Paul Smith Monica 297
256 16th April Brandee Smith Marie Cohan Fernanda 249
257 17th April CARMEN LOURY Andy Stewart Kim 483
258 18th April RAY PHENICIE Paul Smith Racheal 346
259 19th April CHERYL LEWIS Marie Cohan Monica 334
260 29th May CHERYL LEWIS Marie Cohan Fernanda 334
261 21st April AMY AVEDISIAN Andy Stewart Kim 608
262 22nd April Donald Ricumstrict Paul Smith Racheal 293
263 23rd April Tod Kreider Marie Cohan Monica 706
264 24th April ASIA CUNNINGHAM Andy Stewart Fernanda 715
265 25th April BLISS HAMAMI Paul Smith Kim 437
266 26th April Brandee Smith Marie Cohan Racheal 336
267 27th April CARMEN LOURY Andy Stewart Monica 224
268 28th April RAY PHENICIE Paul Smith Fernanda 553
269 31st May AMY AVEDISIAN Andy Stewart Kim 608
270 6th May CARMEN LOURY Andy Stewart Racheal 224
271 1st April AMY AVEDISIAN Andy Stewart Monica 572
272 2nd April Donald Ricumstrict Paul Smith Fernanda 412
273 3rd April Tod Kreider Marie Cohan Kim 537
274 4th April ASIA CUNNINGHAM Andy Stewart Racheal 538
275 5th April BLISS HAMAMI Paul Smith Monica 122
276 6th April Brandee Smith Marie Cohan Fernanda 385
277 19th May CHRISTINA BALAGNA Paul Smith Kim 131
278 8th April RAY PHENICIE Paul Smith Racheal 532
279 9th April CHERYL LEWIS Marie Cohan Monica 321
280 23rd May ASIA CUNNINGHAM Andy Stewart Fernanda 220
281 11th April AMY AVEDISIAN Andy Stewart Kim 335
282 12th April Donald Ricumstrict Paul Smith Racheal 393
283 13th April Tod Kreider Marie Cohan Monica 429
284 29th May CHRISTINA BALAGNA Paul Smith Fernanda 510
285 15th April BLISS HAMAMI Paul Smith Kim 280
286 16th April Brandee Smith Marie Cohan Racheal 263
287 17th April CARMEN LOURY Andy Stewart Monica 307
288 18th April RAY PHENICIE Paul Smith Fernanda 226
289 19th April CHERYL LEWIS Marie Cohan Kim 471
290 1st May Tod Kreider Marie Cohan Racheal 146
291 21st April AMY AVEDISIAN Andy Stewart Monica 216
292 22nd April Donald Ricumstrict Paul Smith Fernanda 160
293 23rd April Tod Kreider Marie Cohan Kim 146
294 10th May Donald Ricumstrict Paul Smith Racheal 314
295 25th April BLISS HAMAMI Paul Smith Monica 309
296 26th April Brandee Smith Marie Cohan Fernanda 149
297 27th April CARMEN LOURY Andy Stewart Kim 389
298 28th April RAY PHENICIE Paul Smith Racheal 597
299 29th April CHERYL LEWIS Marie Cohan Monica 309
300 1st May CHRISTINA BALAGNA Paul Smith Fernanda 276
301 19th May AMY AVEDISIAN Andy Stewart Kim 884
302 3rd May Donald Ricumstrict Paul Smith Racheal 314
303 4th May Tod Kreider Marie Cohan Monica 489
304 5th May ASIA CUNNINGHAM Andy Stewart Fernanda 848
305 6th May BLISS HAMAMI Paul Smith Kim 603
306 7th May Brandee Smith Marie Cohan Racheal 467
307 21st May Tod Kreider Marie Cohan Monica 406
308 9th May RAY PHENICIE Paul Smith Fernanda 600
309 10th May CHERYL LEWIS Marie Cohan Kim 603
310 11th May CHRISTINA BALAGNA Paul Smith Racheal 519
311 30th May Donald Ricumstrict Paul Smith Monica 740
312 13th May Donald Ricumstrict Paul Smith Fernanda 355
313 14th May Tod Kreider Marie Cohan Kim 406
314 15th May ASIA CUNNINGHAM Andy Stewart Racheal 482
315 16th May BLISS HAMAMI Paul Smith Monica 300
316 17th May Brandee Smith Marie Cohan Fernanda 522
317 18th May CARMEN LOURY Andy Stewart Kim 870
318 7th May CHRISTINA BALAGNA Paul Smith Racheal 380
319 20th May CHERYL LEWIS Marie Cohan Monica 784
320 21st May CHRISTINA BALAGNA Paul Smith Fernanda 525
321 22nd May AMY AVEDISIAN Andy Stewart Kim 924
322 23rd May Donald Ricumstrict Paul Smith Racheal 740
323 24th May Tod Kreider Marie Cohan Monica 696
324 8th May AMY AVEDISIAN Andy Stewart Fernanda 790
325 26th May BLISS HAMAMI Paul Smith Kim 593
326 27th May Brandee Smith Marie Cohan Racheal 888
327 28th May CARMEN LOURY Andy Stewart Monica 277
328 29th May RAY PHENICIE Paul Smith Fernanda 790
329 13th May Brandee Smith Marie Cohan Kim 292
330 31st May CHRISTINA BALAGNA Paul Smith Racheal 380
331 1st May AMY AVEDISIAN Andy Stewart Monica 790
332 18th May AMY AVEDISIAN Andy Stewart Fernanda 814
333 3rd May Tod Kreider Marie Cohan Kim 428
334 4th May ASIA CUNNINGHAM Andy Stewart Racheal 471
335 5th May BLISS HAMAMI Paul Smith Monica 455
336 6th May Brandee Smith Marie Cohan Fernanda 292
337 7th May CARMEN LOURY Andy Stewart Kim 262
338 8th May RAY PHENICIE Paul Smith Racheal 216
339 25th May RAY PHENICIE Paul Smith Monica 403
340 10th May CHRISTINA BALAGNA Paul Smith Fernanda 723
341 11th May AMY AVEDISIAN Andy Stewart Kim 814
342 9th March CHERYL LEWIS Marie Cohan Racheal 603
343 13th May Tod Kreider Marie Cohan Monica 438
344 14th May ASIA CUNNINGHAM Andy Stewart Fernanda 177
345 15th May BLISS HAMAMI Paul Smith Kim 510
346 16th May Brandee Smith Marie Cohan Racheal 787
347 17th May CARMEN LOURY Andy Stewart Monica 591
348 18th May RAY PHENICIE Paul Smith Fernanda 403
349 20th March CHRISTINA BALAGNA Paul Smith Kim 525
350 20th May CHRISTINA BALAGNA Paul Smith Racheal 464
351 21st May AMY AVEDISIAN Andy Stewart Monica 321
352 3rd March ASIA CUNNINGHAM Andy Stewart Fernanda 471
353 23rd May Tod Kreider Marie Cohan Kim 170
354 24th May ASIA CUNNINGHAM Andy Stewart Racheal 608
355 25th May BLISS HAMAMI Paul Smith Monica 297
356 26th May Brandee Smith Marie Cohan Fernanda 249
357 27th May CARMEN LOURY Andy Stewart Kim 483
358 28th May RAY PHENICIE Paul Smith Racheal 346
359 28th March CHERYL LEWIS Marie Cohan Monica 334
360 30th May CHRISTINA BALAGNA Paul Smith Fernanda 300
361 16th March RAY PHENICIE Paul Smith Kim 532
362 1st May Donald Ricumstrict Paul Smith Racheal 293
363 2nd May Tod Kreider Marie Cohan Monica 706
364 3rd May ASIA CUNNINGHAM Andy Stewart Fernanda 715
365 4th May BLISS HAMAMI Paul Smith Kim 437
366 5th May Brandee Smith Marie Cohan Racheal 336
367 6th March CHERYL LEWIS Marie Cohan Monica 309
368 7th May RAY PHENICIE Paul Smith Fernanda 553
369 8th May CHERYL LEWIS Marie Cohan Kim 171
370 9th May CHRISTINA BALAGNA Paul Smith Racheal 606
371 10th May AMY AVEDISIAN Andy Stewart Monica 572
372 11th May Donald Ricumstrict Paul Smith Fernanda 412
373 21st March ASIA CUNNINGHAM Andy Stewart Kim 482
374 13th May ASIA CUNNINGHAM Andy Stewart Racheal 538
375 14th May BLISS HAMAMI Paul Smith Monica 122
376 15th May Brandee Smith Marie Cohan Fernanda 385
377 16th May CARMEN LOURY Andy Stewart Kim 386
378 17th May RAY PHENICIE Paul Smith Racheal 532
379 18th May CHERYL LEWIS Marie Cohan Monica 321
380 10th March ASIA CUNNINGHAM Andy Stewart Fernanda 471
381 20th May AMY AVEDISIAN Andy Stewart Kim 335
382 21st May Donald Ricumstrict Paul Smith Racheal 393
383 22nd May Tod Kreider Marie Cohan Monica 429
384 2nd April Donald Ricumstrict Paul Smith Fernanda 445
385 24th May BLISS HAMAMI Paul Smith Kim 280
386 25th May Brandee Smith Marie Cohan Racheal 263
387 26th May CARMEN LOURY Andy Stewart Monica 307
388 27th May RAY PHENICIE Paul Smith Fernanda 226
389 28th May CHERYL LEWIS Marie Cohan Kim 471
390 15th April BLISS HAMAMI Paul Smith Racheal 437
391 30th May AMY AVEDISIAN Andy Stewart Monica 216
392 31st May Donald Ricumstrict Paul Smith Fernanda 160
393 2nd April Donald Ricumstrict Paul Smith Kim 393
394 2nd May ASIA CUNNINGHAM Andy Stewart Racheal 281
395 3rd May BLISS HAMAMI Paul Smith Monica 309
396 4th May Brandee Smith Marie Cohan Fernanda 149
397 5th May CARMEN LOURY Andy Stewart Kim 389
398 6th May RAY PHENICIE Paul Smith Racheal 597
399 23rd April Tod Kreider Marie Cohan Monica 489
400 8th May CHRISTINA BALAGNA Paul Smith Fernanda 276
401 9th May AMY AVEDISIAN Andy Stewart Kim 278
402 4th April ASIA CUNNINGHAM Andy Stewart Racheal 482
403 11th May Tod Kreider Marie Cohan Monica 489
404 12th May ASIA CUNNINGHAM Andy Stewart Fernanda 848
405 13th May BLISS HAMAMI Paul Smith Kim 603
406 14th May Brandee Smith Marie Cohan Racheal 467
407 15th May CARMEN LOURY Andy Stewart Monica 101
408 16th May RAY PHENICIE Paul Smith Fernanda 600
409 17th May CHERYL LEWIS Marie Cohan Kim 603
410 18th May CHRISTINA BALAGNA Paul Smith Racheal 519
411 25th April BLISS HAMAMI Paul Smith Monica 455
412 20th May Donald Ricumstrict Paul Smith Fernanda 355
413 13th April Tod Kreider Marie Cohan Kim 170
414 22nd May ASIA CUNNINGHAM Andy Stewart Racheal 482
415 23rd May BLISS HAMAMI Paul Smith Monica 300
416 24th May Brandee Smith Marie Cohan Fernanda 522
417 25th May CARMEN LOURY Andy Stewart Kim 870
418 26th May RAY PHENICIE Paul Smith Racheal 955
419 27th May CHERYL LEWIS Marie Cohan Monica 784
420 28th May CHRISTINA BALAGNA Paul Smith Fernanda 525
421 29th May AMY AVEDISIAN Andy Stewart Kim 924
422 7th April CARMEN LOURY Andy Stewart Racheal 386
423 31st May Tod Kreider Marie Cohan Monica 696
424 1st May ASIA CUNNINGHAM Andy Stewart Fernanda 804
425 2nd May BLISS HAMAMI Paul Smith Kim 593
426 3rd May Brandee Smith Marie Cohan Racheal 888
427 4th May CARMEN LOURY Andy Stewart Monica 277
428 24th April ASIA CUNNINGHAM Andy Stewart Fernanda 281
429 6th May CHERYL LEWIS Marie Cohan Kim 647
430 25th May ASIA CUNNINGHAM Andy Stewart Racheal 804
431 19th May CHERYL LEWIS Marie Cohan Monica 352
432 9th May Donald Ricumstrict Paul Smith Fernanda 171
433 10th May Tod Kreider Marie Cohan Kim 428
434 11th May ASIA CUNNINGHAM Andy Stewart Racheal 471
435 12th May BLISS HAMAMI Paul Smith Monica 455
436 12th May Tod Kreider Marie Cohan Fernanda 537
437 14th May CARMEN LOURY Andy Stewart Kim 262
438 15th May RAY PHENICIE Paul Smith Racheal 216
439 16th May CHERYL LEWIS Marie Cohan Monica 392
440 17th May CHRISTINA BALAGNA Paul Smith Fernanda 723
441 7th May CHERYL LEWIS Marie Cohan Kim 309
442 19th May Donald Ricumstrict Paul Smith Racheal 535
443 20th May Tod Kreider Marie Cohan Monica 438
444 21st May ASIA CUNNINGHAM Andy Stewart Fernanda 177
445 5th May RAY PHENICIE Paul Smith Kim 790
446 23rd May Brandee Smith Marie Cohan Racheal 787
447 24th May CARMEN LOURY Andy Stewart Monica 591
448 22nd May BLISS HAMAMI Paul Smith Fernanda 510
449 26th May CHERYL LEWIS Marie Cohan Kim 352
450 27th May CHRISTINA BALAGNA Paul Smith Racheal 464
 27
Accept/ Reject= Hold Time Male_CT Female_CT Batch Released in a Batch Released ( On Tenure Age
420 Sec Day Time/Delay)
Accept 215 278 23 Ok 58 38
Accept 129 200 800 38 Ok 51 29
Reject 144 489 603 28 Ok 3 33
Reject 296 600 467 25 Ok 17 31
Reject 178 355 103 25 Ok 17 27
Reject 206 406 519 24 Ok 52 34
Accept 158 955 884 18 Fail 40 34
Reject 143 790 522 18 Fail 5 35
Accept 235 740 482 27 Ok 8 39
Reject 180 596 130 43 Ok 54 32
Reject 119 216 804 38 Ok 7 37
Reject 231 199 870 12 Fail 4 29
Accept 149 171 784 19 Fail 16 33
Reject 110 428 532 10 Fail 8 33
Accept 270 445 600 11 Fail 39 29
Reject 183 535 360 31 Ok 36 39
Reject 171 403 277 11 Fail 24 31
Reject 142 170 348 17 Fail 20 34
Reject 245 537 380 32 Ok 8 35
Reject 217 346 140 36 Ok 1 33
Reject 177 293 455 23 Ok 6 28
Reject 188 706 482 36 Ok 18 36
Reject 155 553 262 21 Ok 44 30
Accept 220 412 297 32 Ok 41 25
Reject 244 146 392 20 Fail 47 27
Accept 257 600 723 21 Ok 29 25
Accept 176 393 814 25 Ok 21 37
Accept 131 429 715 24 Ok 14 37
Accept 189 955 177 22 Ok 24 33
Accept 146 226 510 22 Ok 34 26
Accept 216 160 787 11 Fail 39 28
Accept 220 597 591 31 Ok 53 37
Reject 153 314 352 19 Fail 13 39
Reject 174 489 464 23 Ok 6 29
Reject 182 355 321 13 Fail 15 38
Reject 185 406 437 37 Ok 49 28
Accept 129 740 608 29 Ok 43 36
Accept 146 696 249 26 Ok 38 33
Accept 260 706 483 37 Ok 44 24
Reject 135 553 321 16 Fail 13 30
Reject 194 790 300 36 Ok 1 35
Reject 258 171 608 17 Fail 1 32
Reject 169 428 220 24 Ok 60 25
Accept 235 216 280 15 Fail 55 31
Reject 187 532 336 22 Ok 6 30
Reject 235 226 224 34 Ok 52 37
Reject 189 535 171 39 Ok 56 37
Accept 259 438 606 37 Ok 20 35
Accept 244 403 572 20 Fail 39 24
Reject 226 597 538 20 Fail 45 26
Accept 184 170 122 39 Ok 28 32
Reject 238 346 385 36 Ok 8 28
Accept 278 293 386 38 Ok 43 29
Reject 259 740 278 37 Ok 4 27
Reject 127 696 131 15 Fail 18 38
Accept 188 412 335 14 Fail 31 39
Reject 248 537 603 30 Ok 44 29
Accept 234 429 263 13 Fail 56 36
Accept 255 160 307 36 Ok 32 29
Accept 231 146 471 41 Ok 41 28
Reject 287 403 510 32 Ok 47 37
Accept 172 314 216 13 Fail 32 36
Reject 167 600 804 30 Ok 41 31
Accept 163 355 281 39 Ok 47 36
Accept 177 406 309 40 Ok 38 31
Accept 221 955 149 22 Ok 37 37
Accept 187 790 389 45 Ok 19 33
Reject 189 171 888 44 Ok 55 38
Accept 182 428 276 15 Fail 9 24
Reject 126 955 723 38 Ok 19 24
Reject 105 216 848 32 Ok 1 38
Accept 210 171 603 14 Fail 33 37
Accept 233 535 467 15 Fail 52 35
Reject 107 438 101 40 Ok 2 34
Accept 170 535 814 36 Ok 55 24
Accept 252 445 591 41 Ok 30 29
Accept 246 445 519 29 Ok 40 28
Accept 234 346 884 19 Fail 47 27
Reject 186 293 483 41 Ok 42 28
Accept 252 706 300 35 Ok 3 24
Accept 249 553 522 25 Ok 28 35
Accept 218 412 870 17 Fail 17 26
Reject 160 537 300 12 Fail 23 38
Reject 190 532 784 27 Ok 28 24
Reject 270 393 525 10 Fail 32 35
Accept 100 429 924 23 Ok 14 25
Accept 198 226 593 23 Ok 47 34
Accept 106 146 277 44 Ok 58 29
Reject 172 160 647 44 Ok 13 36
Reject 124 146 380 40 Ok 16 36
Accept 119 314 790 41 Ok 12 31
Accept 202 597 122 33 Ok 56 39
Reject 179 314 455 29 Ok 13 30
Accept 245 489 292 33 Ok 49 30
Accept 119 406 262 34 Ok 46 31
Accept 200 600 392 40 Ok 21 34
Accept 170 740 177 36 Ok 21 28
Reject 103 355 510 26 Ok 25 38
Reject 225 406 787 24 Ok 51 29
Accept 271 740 281 15 Fail 33 26
Reject 291 696 352 27 Ok 40 28
Accept 274 790 464 16 Fail 3 36
Reject 202 428 321 25 Ok 22 30
Reject 295 216 608 24 Ok 47 33
Reject 125 403 297 28 Ok 12 29
Reject 198 438 249 28 Ok 55 34
Accept 102 403 848 11 Fail 43 35
Reject 111 170 334 18 Fail 26 25
Reject 112 346 603 14 Fail 59 34
Reject 153 532 608 19 Fail 50 35
Reject 295 293 519 18 Fail 17 25
Accept 250 706 715 12 Fail 12 38
Accept 293 553 336 44 Ok 14 28
Reject 263 412 224 44 Ok 12 36
Accept 125 532 171 24 Ok 16 27
Reject 263 393 606 26 Ok 11 27
Reject 130 429 572 31 Ok 19 29
Accept 192 445 538 41 Ok 31 27
Reject 290 226 647 15 Fail 54 38
Reject 233 160 385 44 Ok 3 30
Reject 199 393 386 18 Fail 17 31
Reject 167 597 292 30 Ok 8 24
Reject 274 489 321 18 Fail 24 33
Reject 296 489 131 25 Ok 15 28
Reject 207 600 335 27 Ok 23 34
Reject 191 355 392 24 Ok 42 34
Accept 181 170 220 34 Ok 3 32
Reject 118 955 280 11 Fail 18 36
Reject 139 696 263 36 Ok 55 34
Accept 165 171 307 30 Ok 38 35
Reject 113 428 177 19 Fail 24 25
Accept 200 537 471 17 Fail 10 24
Reject 158 216 510 15 Fail 8 25
Accept 139 535 216 13 Fail 37 33
Reject 160 438 309 36 Ok 13 26
Accept 280 790 149 15 Fail 17 26
Accept 227 389 40 Ok 41 38
Accept 129 300 41 Ok 47 34
Accept 213 309 20 Fail 19 35
Reject 203 276 23 Ok 28 24
Accept 201 278 17 Fail 21 28
Reject 285 171 37 Ok 21 26
Reject 229 606 18 Fail 46 32
Accept 235 131 45 Ok 20 39
Reject 105 467 45 Ok 56 31
Reject 111 101 33 Ok 37 24
Accept 111 603 31 Ok 51 30
Accept 272 220 36 Ok 34 32
Accept 138 884 25 Ok 26 30
Reject 289 510 33 Ok 60 37
Accept 188 300 38 Ok 30 24
Reject 123 522 44 Ok 41 31
Accept 236 870 36 Ok 49 27
Reject 152 784 45 Ok 40 25
Accept 248 525 36 Ok 30 36
Accept 201 924 21 Ok 1 38
Reject 259 278 19 Fail 38 38
Accept 174 101 20 Fail 36 37
Accept 233 804 30 Ok 12 27
Reject 148 593 11 Fail 1 26
Reject 128 888 22 Ok 45 28
Accept 265 277 26 Ok 33 29
Reject 235 884 18 Fail 60 38
Reject 238 380 39 Ok 47 35
Reject 182 790 12 Fail 25 32
Accept 128 471 10 Fail 25 38
Accept 295 647 29 Ok 57 32
Reject 131 262 19 Fail 48 39
Accept 215 723 40 Ok 38 27
Reject 182 814 27 Ok 46 24
Reject 149 392 40 Ok 39 31
Accept 203 510 11 Fail 15 24
Reject 178 787 15 Fail 31 37
Reject 149 591 23 Ok 45 26
Reject 243 352 19 Fail 34 38
Accept 279 464 38 Ok 20 24
Accept 181 321 44 Ok 18 30
Accept 124 608 23 Ok 6 24
Accept 155 297 16 Fail 11 39
Accept 194 249 23 Ok 38 37
Accept 261 483 39 Ok 4 24
Accept 106 334 42 Ok 17 33
Reject 113 334 30 Ok 20 24
Accept 284 608 28 Ok 40 29
Accept 292 715 40 Ok 2 27
Accept 232 437 36 Ok 27 31
Accept 104 336 36 Ok 29 26
Accept 183 224 14 Fail 25 31
Reject 132 608 35 Ok 6 30
Reject 239 224 24 Ok 41 24
Accept 178 572 24 Ok 29 31
Accept 227 538 10 Fail 8 29
Accept 191 122 23 Ok 60 27
Accept 299 385 33 Ok 2 33
Accept 155 131 39 Ok 60 29
Accept 112 321 42 Ok 28 38
Accept 200 220 12 Fail 40 35
Accept 190 335 39 Ok 3 24
Accept 160 510 25 Ok 56 37
Accept 182 280 10 Fail 55 32
Accept 120 263 18 Fail 29 32
Accept 209 307 25 Ok 20 25
Accept 177 471 32 Ok 27 29
Reject 296 216 26 Ok 43 36
Accept 204 309 28 Ok 53 28
Reject 158 149 21 Ok 27 27
Accept 114 389 14 Fail 17 39
Reject 156 309 44 Ok 6 33
Reject 271 276 43 Ok 17 33
Accept 104 884 34 Ok 41 34
Reject 154 848 37 Ok 12 33
Accept 220 603 45 Ok 23 26
Accept 104 467 12 Fail 8 32
Reject 229 603 35 Ok 21 32
Accept 155 519 16 Fail 12 29
Reject 166 482 33 Ok 13 33
Reject 121 300 42 Ok 52 37
Reject 129 522 17 Fail 26 27
Reject 173 870 10 Fail 56 39
Reject 220 380 23 Ok 29 27
Reject 184 784 34 Ok 6 26
Accept 192 525 43 Ok 41 29
Accept 232 924 31 Ok 34 31
Reject 205 790 13 Fail 45 31
Reject 181 593 35 Ok 15 30
Reject 138 888 22 Ok 57 29
Accept 197 277 14 Fail 10 24
Reject 195 292 45 Ok 40 34
Reject 100 380 18 Fail 4 32
Accept 263 790 33 Ok 3 25
Reject 300 814 12 Fail 23 38
Accept 180 471 29 Ok 47 28
Reject 170 455 36 Ok 19 33
Reject 221 292 10 Fail 20 24
Reject 110 262 23 Ok 19 30
Reject 245 723 35 Ok 36 37
Accept 252 814 23 Ok 60 25
Accept 149 603 36 Ok 45 24
Accept 157 177 10 Fail 4 26
Reject 297 510 18 Fail 54 34
Reject 164 787 14 Fail 46 27
Reject 188 591 40 Ok 49 32
Reject 292 525 11 Fail 19 26
Accept 228 464 27 Ok 58 31
Reject 126 321 33 Ok 9 39
Reject 285 471 22 Ok 58 35
Reject 122 608 20 Fail 22 34
Reject 257 297 31 Ok 26 26
Accept 224 249 37 Ok 32 25
Reject 169 483 45 Ok 29 32
Accept 211 334 26 Ok 28 25
Reject 114 300 41 Ok 56 26
Reject 112 715 45 Ok 11 32
Reject 149 437 25 Ok 55 38
Accept 131 336 15 Fail 4 30
Accept 154 309 38 Ok 41 39
Reject 205 171 31 Ok 57 30
Accept 195 606 23 Ok 20 31
Accept 136 572 44 Ok 45 38
Accept 147 482 42 Ok 43 25
Reject 125 538 27 Ok 14 25
Accept 214 122 32 Ok 59 36
Reject 291 385 11 Fail 41 26
Reject 186 386 24 Ok 6 33
Reject 190 321 29 Ok 56 37
Accept 231 471 22 Ok 37 32
Accept 223 335 18 Fail 16 34
Reject 250 280 39 Ok 58 35
Reject 243 263 30 Ok 22 30
Accept 251 307 20 Fail 40 36
Reject 223 471 28 Ok 45 37
Accept 239 437 31 Ok 38 34
Reject 252 216 44 Ok 2 33
Reject 277 281 12 Fail 30 36
Accept 265 309 34 Ok 52 31
Accept 295 149 30 Ok 12 29
Accept 299 389 12 Fail 59 31
Reject 191 276 35 Ok 38 39
Accept 156 278 15 Fail 39 29
Accept 144 482 34 Ok 24 25
Accept 264 848 15 Fail 60 30
Accept 194 603 45 Ok 52 29
Reject 222 467 33 Ok 41 30
Reject 225 101 24 Ok 5 24
Accept 190 603 31 Ok 54 24
Accept 281 519 23 Ok 19 27
Accept 280 455 42 Ok 7 29
Accept 100 482 39 Ok 32 26
Reject 268 300 18 Fail 3 28
Accept 152 522 40 Ok 2 29
Accept 182 870 27 Ok 37 30
Accept 114 784 38 Ok 21 29
Accept 112 525 36 Ok 40 24
Accept 275 924 33 Ok 53 27
Accept 272 386 35 Ok 8 27
Accept 297 804 31 Ok 1 32
Accept 204 593 11 Fail 22 36
Reject 122 888 29 Ok 1 27
Accept 283 277 29 Ok 52 25
Accept 147 281 18 Fail 15 33
Reject 225 647 32 Ok 20 35
Accept 212 804 37 Ok 33 30
Reject 105 352 10 Fail 33 27
Reject 131 471 44 Ok 15 25
Reject 111 455 13 Fail 38 31
Reject 159 262 27 Ok 56 39
Accept 280 392 44 Ok 19 34
Reject 133 723 13 Fail 14 30
Reject 244 309 12 Fail 9 36
Reject 274 177 14 Fail 35 28
Reject 150 787 26 Ok 13 26
Accept 177 591 24 Ok 44 38
Accept 293 510 24 Ok 51 38
Reject 238 352 45 Ok 19 34
Accept 119 464 23 Ok 21 26
Reject 213 Fail 22 22
Reject 167 Fail 1 1
Accept 180 Fail 52 52
Reject 180 Fail 15 15
Reject 236 Fail 20 20
Reject 151 Fail 33 33
Reject 228 Fail 33 33
Reject 238 Fail 15 15
Reject 169 Fail 38 38
Reject 176 Fail 56 56
Reject 184 Fail 19 19
Accept 234 Fail 14 14
Reject 293 Fail 9 9
Accept 220 Fail 35 35
Accept 102 Fail 13 13
Reject 201 Fail 44 44
Reject 279 Fail 51 51
Reject 170 Fail 19 19
Reject 295 Fail 21 21
Reject 103 Fail 22 22
Accept 210 Fail 1 1
Accept 251 Fail 52 52
Accept 296 Fail 15 15
Accept 217 Fail 20 20
Reject 191 Fail 33 33
Reject 271 Fail 33 33
Reject 137 Fail 15 15
Reject 166 Fail 38 38
Accept 167 Fail 56 56
Reject 125 Fail 19 19
Reject 212 Fail 14 14
Reject 206 Fail 9 9
Accept 222 Fail 35 35
Reject 104 Fail 13 13
Reject 144 Fail 44 44
Accept 132 Fail 51 51
Reject 289 Fail 19 19
Accept 131 Fail 21 21
Reject 247 Fail 51 51
Accept 212 Fail 19 19
Accept 128 Fail 21 21
Reject 229 Fail 15 15
Accept 196 Fail 38 38
Accept 229 Fail 56 56
Accept 139 Fail 19 19
Reject 107 Fail 14 14
Accept 132 Fail 9 9
Reject 252 Fail 35 35
Reject 156 Fail 13 13
Reject 106 Fail 44 44
Accept 251 Fail 51 51
Accept 275 Fail 19 19
Reject 203 Fail 21 21
Accept 249 Fail 51 51
Reject 116 Fail 19 19
Reject 123 Fail 21 21
Accept 112 Fail 15 15
Reject 211 Fail 38 38
Reject 254 Fail 56 56
Accept 161 Fail 19 19
Accept 117 Fail 14 14
Accept 252 Fail 9 9
Reject 178 Fail 35 35
Accept 129 Fail 13 13
Reject 270 Fail 44 44
Accept 216 Fail 51 51
Accept 261 Fail 19 19
Reject 270 Fail 21 21
Reject 250 Fail 51 51
Accept 268 Fail 19 19
Accept 126 Fail 21 21
Accept 151 Fail 15 15
Accept 208 Fail 38 38
Reject 190 Fail 56 56
Reject 163 Fail 19 19
Accept 125 Fail 14 14
Accept 192 Fail 9 9
Accept 100 Fail 35 35
Accept 189 Fail 13 13
Accept 295 Fail 44 44
Accept 112 Fail 51 51
Accept 210 Fail 19 19
Reject 158 Fail 21 21
Reject 184 Fail 51 51
Accept 120 Fail 19 19
Accept 118 Fail 21 21
Reject 192 Fail 15 15
Reject 214 Fail 38 38
Reject 257 Fail 56 56
Reject 194 Fail 19 19
Reject 251 Fail 14 14
Accept 264 Fail 9 9
Reject 224 Fail 35 35
Reject 189 Fail 13 13
Reject 215 Fail 44 44
Reject 265 Fail 51 51
Accept 112 Fail 19 19
Accept 158 Fail 21 21
Reject 218 Fail 51 51
Accept 296 Fail 19 19
Reject 211 Fail 21 21
Reject 215 Fail 15 15
Reject 263 Fail 38 38
Reject 246 Fail 56 56
Reject 253 Fail 19 19
Reject 194 Fail 14 14
Accept 125 Fail 9 9
Reject 274 Fail 35 35
Reject 235 Fail 13 13
Reject 208 Fail 44 44
Reject 233 Fail 51 51
Accept 194 Fail 19 19
Accept 182 Fail 21 21
Reject 118 Fail 51 51
Reject 225 Fail 19 19
Accept 286 Fail 21 21
Accept 295 Fail 15 15
Reject 177 Fail 38 38
Reject 206 Fail 56 56
Reject 147 Fail 19 19
Reject 223 Fail 14 14
Accept 283 Fail 9 9
Accept 102 Fail 35 35
Accept 103 Fail 13 13
Reject 105 Fail 44 44
Accept 205 Fail 51 51
Reject 194 Fail 19 19
Reject 232 Fail 21 21
Accept 168 Fail 51 51
Reject 115 Fail 19 19
Reject 215 Fail 21 21
Reject 159 Fail 15 15
Reject 260 Fail 38 38
Accept 166 Fail 56 56
Reject 215 Fail 19 19
 Y X1 X2 71% Y Y SNOW
Wait Time Quality Scores Processing Time CSAT OEE Improving Customer Visit Application
Conversion Down time
13 Pass 209 Satisfied Standard Customer Visited 12
3 Fail 209 Satisfied Not Standard Customer Not Visited 17
3 Fail 246 Satisfied Not Standard Customer Not Visited 11
12 Fail 256 Satisfied Standard Customer Visited 12
4 Fail 298 Satisfied Standard Customer Visited 16
11 Fail 296 Satisfied Standard Customer Visited 20
7 Fail 288 Satisfied Standard Customer Not Visited 13
4 Pass 207 Satisfied Standard Customer Not Visited 13
3 Pass 276 Satisfied Not Standard Customer Visited 18
13 Pass 265 Not Satisfied Not Standard Customer Visited 12
14 Fail 268 Not Satisfied Standard Customer Visited 10
1 Pass 285 Not Satisfied Standard Customer Not Visited 19
11 Pass 297 Not Satisfied Standard Customer Not Visited 11
7 Pass 272 Not Satisfied Standard Customer Visited 15
10 Pass 244 Not Satisfied Standard Customer Visited 11
7 Pass 233 Not Satisfied Not Standard Customer Visited 10
2 Pass 283 Not Satisfied Not Standard Customer Not Visited 11
9 Pass 206 Not Satisfied Standard Customer Not Visited 19
2 Pass 294 Not Satisfied Standard Customer Visited 12
1 Pass 259 Not Satisfied Standard Customer Visited 19
3 Pass 218 Not Satisfied Standard Customer Visited 15
10 Fail 270 Not Satisfied Standard Customer Not Visited 16
13 Fail 242 Not Satisfied Not Standard Customer Not Visited 17
7 Fail 251 Not Satisfied Not Standard Customer Visited 14
13 Fail 292 Not Satisfied Standard Customer Visited 16
6 Fail 272 Not Satisfied Standard Customer Visited 13
11 Fail 213 Not Satisfied Standard Customer Not Visited 14
11 Pass 259 Not Satisfied Standard Customer Not Visited 10
4 Pass 254 Not Satisfied Standard Customer Visited 20
4 Pass 283 Not Satisfied Not Standard Customer Visited 10
6 Fail 205 Not Satisfied Not Standard Customer Visited 15
12 Pass 242 Not Satisfied Standard Customer Not Visited 18
13 Pass 216 Not Satisfied Standard Customer Not Visited 20
3 Pass 216 Not Satisfied Standard Customer Visited 13
4 Pass 291 Not Satisfied Standard Customer Visited 14
12 Pass 285 Not Satisfied Standard Customer Visited 11
11 Pass 260 Not Satisfied Not Standard Customer Not Visited 14
14 Pass 214 Not Satisfied Not Standard Customer Not Visited 12
13 Pass 229 Not Satisfied Standard Customer Visited 16
10 Pass 259 Not Satisfied Standard Customer Visited 11
7 Pass 255 Not Satisfied Standard Customer Visited 14
8 Fail 284 Not Satisfied Standard Customer Not Visited 14
14 Fail 212 Not Satisfied Standard Customer Not Visited 18
3 Fail 220 Not Satisfied Not Standard Customer Visited 13
5 Fail 256 Not Satisfied Not Standard Customer Visited 10
10 Fail 206 Not Satisfied Standard Customer Visited 11
13 Fail 216 Not Satisfied Standard Customer Not Visited 20
10 Pass 293 Not Satisfied Standard Customer Not Visited 14
4 Pass 255 Not Satisfied Standard Customer Visited 13
7 Pass 218 Not Satisfied Standard Customer Visited 11
3 Fail 232 Not Satisfied Not Standard Customer Visited 14
13 Pass 245 Not Satisfied Not Standard Customer Not Visited 14
10 Pass 212 Not Satisfied Standard Customer Not Visited 15
13 Pass 214 Not Satisfied Standard Customer Visited 13
13 Pass 207 Not Satisfied Standard Customer Visited 10
1 Pass 291 Not Satisfied Standard Customer Visited 11
10 Pass 256 Not Satisfied Standard Customer Not Visited 18
2 Pass 242 Not Satisfied Not Standard Customer Not Visited 18
7 Pass 236 Not Satisfied Not Standard Customer Visited 11
11 Pass 268 Not Satisfied Standard Customer Visited 20
8 Pass 237 Not Satisfied Standard Customer Visited 14
14 Fail 223 Not Satisfied Standard Customer Not Visited 13
5 Fail 230 Not Satisfied Standard Customer Not Visited 10
6 Fail 256 Not Satisfied Standard Customer Visited 10
11 Fail 242 Not Satisfied Not Standard Customer Visited 14
12 Fail 254 Not Satisfied Not Standard Customer Visited 20
8 Fail 299 Not Satisfied Standard Customer Not Visited 12
14 Pass 238 Not Satisfied Standard Customer Not Visited 20
2 Pass 252 Not Satisfied Standard Customer Visited 12
7 Pass 234 Not Satisfied Standard Customer Visited 13
5 Fail 260 Not Satisfied Standard Customer Visited 11
1 Pass 300 Not Satisfied Not Standard Customer Not Visited 12
5 Pass 285 Not Satisfied Not Standard Customer Not Visited 20
11 Pass 265 Not Satisfied Standard Customer Visited 15
4 Pass 297 Not Satisfied Standard Customer Visited 19
2 Pass 294 Not Satisfied Standard Customer Visited 11
13 Pass 283 Not Satisfied Standard Customer Not Visited 19
10 Pass 279 Not Satisfied Standard Customer Not Visited 17
2 Pass 284 Not Satisfied Not Standard Customer Visited 12
5 Pass 203 Not Satisfied Not Standard Customer Visited 11
12 Pass 247 Not Satisfied Standard Customer Visited 11
10 Fail 210 Not Satisfied Standard Customer Not Visited 19
6 Fail 235 Not Satisfied Standard Customer Not Visited 17
3 Fail 210 Not Satisfied Standard Customer Visited 15
8 Fail 274 Not Satisfied Standard Customer Visited 16
8 Fail 289 Not Satisfied Not Standard Customer Visited 15
10 Fail 279 Not Satisfied Not Standard Customer Not Visited 13
8 Pass 237 Not Satisfied Standard Customer Not Visited 16
2 Pass 269 Not Satisfied Standard Customer Visited 18
1 Pass 248 Not Satisfied Standard Customer Visited 10
5 Fail 279 Not Satisfied Standard Customer Visited 20
10 Pass 250 Not Satisfied Standard Customer Not Visited 20
11 Pass 263 Not Satisfied Not Standard Customer Not Visited 12
5 Pass 207 Not Satisfied Not Standard Customer Visited 16
1 Pass 230 Not Satisfied Standard Customer Visited 12
5 Pass 296 Not Satisfied Standard Customer Visited 20
3 Pass 217 Not Satisfied Standard Customer Not Visited 12
1 Pass 269 Not Satisfied Standard Customer Not Visited 13
9 Pass 209 Not Satisfied Standard Customer Visited 16
14 Pass 241 Not Satisfied Not Standard Customer Visited 17
11 Pass 244 Not Satisfied Not Standard Customer Visited 17
8 Fail 254 Not Satisfied Standard Customer Not Visited 20
7 Fail 211 Not Satisfied Standard Customer Not Visited 10
10 Fail 251 Not Satisfied Standard Customer Visited 16
4 Fail 226 Not Satisfied Standard Customer Visited 19
9 Fail 296 Not Satisfied Standard Customer Visited 18
11 Fail 240 Not Satisfied Not Standard Customer Not Visited 12
2 Pass 227 Not Satisfied Not Standard Customer Not Visited 14
9 Pass 243 Not Satisfied Standard Customer Visited 12
3 Pass 282 Not Satisfied Standard Customer Visited 18
9 Fail 284 Not Satisfied Standard Customer Visited 19
6 Pass 259 Not Satisfied Standard Customer Not Visited 16
1 Pass 296 Not Satisfied Standard Customer Not Visited 19
8 Pass 220 Not Satisfied Not Standard Customer Visited 16
10 Pass 223 Not Satisfied Not Standard Customer Visited 15
12 Pass 281 Not Satisfied Standard Customer Visited 17
1 Pass 251 Not Satisfied Standard Customer Not Visited 17
4 Pass 296 Not Satisfied Standard Customer Not Visited 10
13 Pass 232 Not Satisfied Standard Customer Visited 18
5 Pass 226 Not Satisfied Standard Customer Visited 14
3 Pass 237 Not Satisfied Not Standard Customer Visited 16
11 Fail 246 Not Satisfied Not Standard Customer Not Visited 16
12 Fail 235 Not Satisfied Standard Customer Not Visited 20
14 Fail 268 Not Satisfied Standard Customer Visited 13
10 Fail 264 Satisfied Standard Customer Visited 11
2 Fail 236 Satisfied Standard Customer Visited 16
3 Fail 223 Satisfied Standard Customer Not Visited 18
1 Pass 280 Satisfied Not Standard Customer Not Visited 11
14 Pass 223 Satisfied Not Standard Customer Visited 15
11 Pass 266 Satisfied Standard Customer Visited 11
9 Fail 300 Satisfied Standard Customer Visited 11
12 Pass 204 Satisfied Standard Customer Not Visited 19
6 Pass 268 Satisfied Standard Customer Not Visited 14
11 Pass 285 Satisfied Standard Customer Visited 12
5 Pass 226 Satisfied Not Standard Customer Visited 19
13 Pass 217 Satisfied Not Standard Customer Visited 15
13 Pass 270 Satisfied Standard Customer Not Visited 16
11 Pass 284 Satisfied Standard Customer Not Visited 11
2 Pass 258 Satisfied Standard Customer Visited 20
9 Pass 214 Satisfied Standard Customer Visited 15
2 Pass 222 Satisfied Standard Customer Visited 19
1 Fail 233 Satisfied Not Standard Customer Not Visited 12
3 Fail 232 Satisfied Not Standard Customer Not Visited 17
14 Fail 211 Satisfied Standard Customer Visited 11
7 Fail 262 Satisfied Standard Customer Visited 19
2 Fail 243 Satisfied Standard Customer Visited 18
4 Fail 280 Satisfied Standard Customer Not Visited 17
8 Pass 288 Satisfied Standard Customer Not Visited 12
3 Pass 210 Satisfied Not Standard Customer Visited 19
8 Pass 268 Satisfied Not Standard Customer Visited 14
6 Fail 255 Satisfied Standard Customer Visited 17
9 Pass 253 Satisfied Standard Customer Not Visited 19
14 Pass 240 Satisfied Standard Customer Not Visited 14
3 Pass 289 Satisfied Standard Customer Visited 15
12 Pass 288 Satisfied Standard Customer Visited 12
8 Pass 248 Satisfied Not Standard Customer Visited 13
14 Pass 233 Satisfied Not Standard Customer Not Visited 14
2 Pass 221 Satisfied Standard Customer Not Visited 20
7 Pass 267 Satisfied Standard Customer Visited 13
9 Pass 272 Satisfied Standard Customer Visited 19
5 Pass 249 Satisfied Standard Customer Visited 11
2 Fail 300 Satisfied Standard Customer Not Visited 15
5 Fail 268 Satisfied Not Standard Customer Not Visited 15
5 Fail 247 Satisfied Not Standard Customer Visited 14
14 Fail 215 Satisfied Standard Customer Visited 12
4 Fail 267 Satisfied Standard Customer Visited 19
8 Fail 284 Satisfied Standard Customer Not Visited 13
7 Pass 276 Satisfied Standard Customer Not Visited 13
13 Pass 235 Satisfied Standard Customer Visited 16
14 Pass 207 Satisfied Not Standard Customer Visited 16
1 Fail 251 Satisfied Not Standard Customer Visited 12
12 Pass 202 Satisfied Standard Customer Not Visited 16
5 Pass 204 Satisfied Standard Customer Not Visited 13
1 Pass 279 Satisfied Standard Customer Visited 15
9 Pass 288 Satisfied Standard Customer Visited 14
13 Pass 291 Satisfied Standard Customer Visited 20
4 Pass 246 Satisfied Not Standard Customer Not Visited 18
3 Pass 219 Satisfied Not Standard Customer Not Visited 11
3 Pass 206 Satisfied Standard Customer Visited 16
5 Pass 238 Satisfied Standard Customer Visited 20
1 Pass 230 Satisfied Standard Customer Visited 18
7 Fail 297 Satisfied Standard Customer Not Visited 17
5 Fail 277 Satisfied Standard Customer Not Visited 14
 2 Fail 240 Satisfied Not Standard Customer Visited 20
13 Fail 243 Satisfied Not Standard Customer Visited 20
14 Fail 252 Satisfied Standard Customer Visited 14
10 Fail 277 Satisfied Standard Customer Not Visited 10
6 Pass 231 Satisfied Standard Customer Not Visited 18
7 Pass 300 Satisfied Standard Customer Visited 18
11 Pass 213 Satisfied Standard Customer Visited 11
13 Fail 300 Satisfied Not Standard Customer Visited 20
7 Pass 200 Satisfied Not Standard Customer Not Visited 20
12 Pass 249 Satisfied Standard Customer Not Visited 10
9 Pass 280 Satisfied Standard Customer Visited 18
1 Pass 239 Satisfied Standard Customer Visited 16
12 Pass 261 Satisfied Standard Customer Visited 16
14 Pass 238 Satisfied Standard Customer Not Visited 18
3 Pass 293 Satisfied Not Standard Customer Not Visited 12
2 Pass 262 Satisfied Not Standard Customer Visited 14
1 Pass 248 Satisfied Standard Customer Visited 17
11 Pass 258 Satisfied Standard Customer Visited 16
13 Fail 234 Satisfied Standard Customer Not Visited 10
3 Fail 300 Satisfied Standard Customer Not Visited 15
8 Fail 206 Satisfied Standard Customer Visited 10
8 Fail 275 Satisfied Not Standard Customer Visited 17
5 Fail 293 Satisfied Not Standard Customer Visited 13
12 Fail 200 Satisfied Standard Customer Not Visited 15
2 Pass 230 Satisfied Standard Customer Not Visited 20
3 Pass 274 Satisfied Standard Customer Visited 17
10 Pass 248 Satisfied Standard Customer Visited 11
9 Fail 279 Satisfied Standard Customer Visited 11
4 Pass 218 Satisfied Not Standard Customer Not Visited 20
14 Pass 200 Satisfied Not Standard Customer Not Visited 14
5 Pass 207 Satisfied Standard Customer Visited 13
2 Pass 288 Satisfied Standard Customer Visited 12
5 Pass 211 Satisfied Standard Customer Visited 15
7 Pass 204 Satisfied Standard Customer Not Visited 15
12 Pass 247 Satisfied Standard Customer Not Visited 12
12 Pass 214 Satisfied Not Standard Customer Visited 10
7 Pass 230 Satisfied Not Standard Customer Visited 12
13 Pass 252 Satisfied Standard Customer Visited 11
6 Fail 201 Satisfied Standard Customer Not Visited 13
12 Fail 240 Satisfied Standard Customer Not Visited 20
3 Fail 226 Satisfied Standard Customer Visited 14
11 Fail 251 Satisfied Standard Customer Visited 14
11 Fail 259 Satisfied Not Standard Customer Visited 12
9 Fail 273 Satisfied Not Standard Customer Not Visited 14
10 Pass 235 Satisfied Standard Customer Not Visited 18
8 Pass 266 Satisfied Standard Customer Visited 15
 2 Pass 263 Satisfied Standard Customer Visited 17
9 Fail 207 Satisfied Standard Customer Visited 15
5 Pass 223 Satisfied Standard Customer Not Visited 15
9 Pass 245 Satisfied Not Standard Customer Not Visited 19
10 Pass 266 Satisfied Not Standard Customer Visited 19
14 Pass 274 Satisfied Standard Customer Visited 12
12 Pass 288 Satisfied Standard Customer Visited 15
1 Pass 207 Satisfied Standard Customer Not Visited 16
12 Pass 276 Satisfied Standard Customer Not Visited 11
14 Pass 225 Satisfied Standard Customer Visited 13
13 Pass 269 Satisfied Not Standard Customer Visited 17
11 Pass 218 Satisfied Not Standard Customer Visited 12
8 Fail 206 Satisfied Standard Customer Not Visited 20
7 Fail 258 Satisfied Standard Customer Not Visited 10
10 Fail 214 Satisfied Standard Customer Visited 19
5 Fail 208 Satisfied Standard Customer Visited 14
8 Fail 278 Satisfied Standard Customer Visited 14
14 Fail 270 Satisfied Not Standard Customer Not Visited 17
13 Pass 222 Satisfied Not Standard Customer Not Visited 17
11 Pass 272 Satisfied Standard Customer Visited 14
9 Pass 263 Satisfied Standard Customer Visited 17
10 Fail 250 Satisfied Standard Customer Visited 13
6 Pass 274 Satisfied Standard Customer Not Visited 12
14 Pass 295 Satisfied Standard Customer Not Visited 10
8 Pass 234 Satisfied Not Standard Customer Visited 18
12 Pass 296 Satisfied Not Standard Customer Visited 11
11 Pass 279 Satisfied Standard Customer Visited 19
8 Pass 296 Satisfied Standard Customer Not Visited 19
1 Pass 264 Satisfied Standard Customer Not Visited 11
13 Pass 243 Satisfied Standard Customer Visited 10
5 Pass 211 Satisfied Standard Customer Visited 14
8 Pass 225 Satisfied Not Standard Customer Visited 15
2 Fail 237 Satisfied Not Standard Customer Not Visited 17
6 Fail 279 Satisfied Standard Customer Not Visited 15
7 Fail 279 Satisfied Standard Customer Visited 17
5 Fail 257 Satisfied Standard Customer Visited 20
9 Fail 202 Satisfied Standard Customer Visited 13
12 Fail 212 Satisfied Standard Customer Not Visited 19
14 Pass 293 Satisfied Not Standard Customer Not Visited 15
6 Pass 281 Satisfied Not Standard Customer Visited 13
10 Pass 262 Satisfied Standard Customer Visited 19
13 Fail 300 Satisfied Standard Customer Visited 14
2 Pass 208 Satisfied Standard Customer Not Visited 12
13 Pass 235 Satisfied Standard Customer Not Visited 20
4 Pass 267 Satisfied Standard Customer Visited 15
1 Pass 258 Satisfied Not Standard Customer Visited 11
 7 Pass 206 Satisfied Not Standard Customer Visited 18
2 Pass 227 Satisfied Standard Customer Not Visited 20
13 Pass 263 Satisfied Standard Customer Not Visited 18
7 Pass 214 Satisfied Standard Customer Visited 19
8 Pass 281 Satisfied Standard Customer Visited 13
12 Pass 297 Satisfied Standard Customer Visited 14
3 Fail 282 Satisfied Not Standard Customer Not Visited 15
10 Fail 270 Satisfied Not Standard Customer Not Visited 12
7 Fail 205 Satisfied Standard Customer Visited 15
7 Fail 272 Satisfied Standard Customer Visited 11
7 Fail 248 Satisfied Standard Customer Visited 19
12 Fail 225 Satisfied Standard Customer Not Visited 16
2 Pass 277 Satisfied Standard Customer Not Visited 15
3 Pass 293 Satisfied Not Standard Customer Visited 19
3 Pass 236 Satisfied Not Standard Customer Visited 10
11 Fail 259 Satisfied Standard Customer Visited 20
4 Pass 215 Satisfied Standard Customer Not Visited 16
14 Pass 240 Satisfied Standard Customer Not Visited 17
13 Pass 216 Satisfied Standard Customer Visited 13
8 Pass 237 Satisfied Standard Customer Visited 14
3 Pass 236 Satisfied Not Standard Customer Visited 14
9 Pass 252 Satisfied Not Standard Customer Not Visited 20
10 Pass 285 Satisfied Standard Customer Not Visited 10
12 Pass 279 Satisfied Standard Customer Visited 14
9 Pass 246 Satisfied Standard Customer Visited 17
3 Pass 252 Satisfied Standard Customer Visited 13
12 Fail 283 Satisfied Standard Customer Not Visited 14
3 Fail 218 Satisfied Not Standard Customer Not Visited 10
6 Fail 224 Satisfied Not Standard Customer Visited 10
10 Fail 218 Satisfied Standard Customer Visited 14
13 Fail 271 Satisfied Standard Customer Visited 15
7 Fail 214 Satisfied Standard Customer Not Visited 16
13 Pass 208 Satisfied Standard Customer Not Visited 19
8 Pass 221 Satisfied Standard Customer Visited 10
7 Pass 257 Satisfied Not Standard Customer Visited 14
1 Fail 226 Satisfied Not Standard Customer Visited 18
1 Pass 295 Satisfied Standard Customer Not Visited 19
10 Pass 255 Satisfied Standard Customer Not Visited 10
3 Pass 206 Satisfied Standard Customer Visited 18
11 Pass 286 Satisfied Standard Customer Visited 19
Pass 236 Satisfied Standard Customer Visited 20
Pass 253 Satisfied Not Standard Customer Not Visited 19
Pass 263 Satisfied Not Standard Customer Not Visited 11
Pass 246 Satisfied Standard Customer Visited 19
Pass 275 Satisfied Standard Customer Visited 13
Pass 220 Satisfied Standard Customer Visited 10
Fail 260 Satisfied Standard Customer Not Visited 13
Fail 294 Satisfied Standard Customer Not Visited 10
Fail 297 Satisfied Not Standard Customer Visited 13
Fail 213 Satisfied Not Standard Customer Visited 19
Fail 249 Satisfied Standard Customer Visited 14
Fail 207 Satisfied Standard Customer Not Visited 10
Pass 238 Satisfied Standard Customer Not Visited 20
Pass 249 Satisfied Standard Customer Visited 17
Pass 204 Satisfied Standard Customer Visited 20
Fail 253 Satisfied Not Standard Customer Visited 13
Pass 297 Satisfied Not Standard Customer Not Visited 14
Pass 278 Satisfied Standard Customer Not Visited 16
Pass 258 Satisfied Standard Customer Visited 12
Pass 277 Satisfied Standard Customer Visited 12
Pass 216 Satisfied Standard Customer Visited 14
Pass 236 Satisfied Standard Customer Not Visited 12
Pass 258 Satisfied Not Standard Customer Not Visited 11
Pass 300 Satisfied Not Standard Customer Visited 15
Pass 289 Satisfied Standard Customer Visited 19
Pass 257 Satisfied Standard Customer Visited 19
Fail 202 Satisfied Standard Customer Not Visited 12
Fail 255 Satisfied Standard Customer Not Visited 15
Fail 269 Satisfied Standard Customer Visited 16
Fail 276 Satisfied Not Standard Customer Visited 15
Fail 228 Satisfied Not Standard Customer Visited 14
Fail 225 Satisfied Standard Customer Not Visited 15
Pass 295 Satisfied Standard Customer Not Visited 14
Pass 227 Satisfied Standard Customer Visited 17
Pass 271 Satisfied Standard Customer Visited 14
Fail 269 Satisfied Standard Customer Visited 19
Pass 264 Satisfied Not Standard Customer Not Visited 14
Pass 244 Satisfied Not Standard Customer Not Visited 17
Pass 254 Satisfied Standard Customer Visited 18
Pass 292 Satisfied Standard Customer Visited 10
Pass 213 Satisfied Standard Customer Visited 20
Pass 282 Satisfied Standard Customer Not Visited 17
Pass 294 Satisfied Standard Customer Not Visited 17
Pass 209 Satisfied Not Standard Customer Visited 17
Pass 286 Satisfied Not Standard Customer Visited 12
Pass 251 Satisfied Standard Customer Visited 12
Fail 229 Satisfied Standard Customer Not Visited 11
Fail 246 Satisfied Standard Customer Not Visited 15
Fail 265 Satisfied Standard Customer Visited 12
Fail 286 Satisfied Standard Customer Visited 15
Fail 283 Satisfied Not Standard Customer Visited 19
Fail 209 Satisfied Not Standard Customer Not Visited 16
Pass 246 Satisfied Standard Customer Not Visited 20
Pass 218 Satisfied Standard Customer Visited 13
Pass 228 Satisfied Standard Customer Visited 17
Fail 223 Satisfied Standard Customer Visited 14
Pass 253 Satisfied Standard Customer Not Visited 15
Pass 212 Satisfied Not Standard Customer Not Visited 10
Pass 261 Satisfied Not Standard Customer Visited 16
Pass 270 Satisfied Standard Customer Visited 19
Pass 216 Satisfied Standard Customer Visited 20
Pass 282 Satisfied Standard Customer Not Visited 13
Pass 299 Satisfied Standard Customer Not Visited 13
Pass 269 Satisfied Standard Customer Visited 15
Pass 243 Satisfied Not Standard Customer Visited 16
Pass 224 Satisfied Not Standard Customer Visited 13
Fail 280 Satisfied Standard Customer Not Visited 17
Fail 216 Satisfied Standard Customer Not Visited 20
Fail 289 Satisfied Standard Customer Visited 18
Fail 289 Satisfied Standard Customer Visited 10
Fail 212 Satisfied Standard Customer Visited 13
Fail 227 Satisfied Not Standard Customer Not Visited 19
Pass 294 Satisfied Not Standard Customer Not Visited 14
Pass 222 Satisfied Standard Customer Visited 15
Pass 210 Satisfied Standard Customer Visited 17
Fail 263 Satisfied Standard Customer Visited 17
Pass 218 Satisfied Standard Customer Not Visited 17
Pass 299 Satisfied Standard Customer Not Visited 13
Pass 253 Satisfied Not Standard Customer Visited 14
Pass 218 Satisfied Not Standard Customer Visited 12
Pass 299 Satisfied Standard Customer Visited 20
Pass 228 Satisfied Standard Customer Not Visited 16
Pass 202 Satisfied Standard Customer Not Visited 19
Pass 277 Satisfied Standard Customer Visited 20
Pass 267 Satisfied Standard Customer Visited 17
Pass 235 Satisfied Not Standard Customer Visited 17
Fail 299 Satisfied Not Standard Customer Not Visited 13
Fail 224 Satisfied Standard Customer Not Visited 12
Fail 212 Satisfied Standard Customer Visited 17
Fail 273 Satisfied Standard Customer Visited 11
Fail 268 Satisfied Standard Customer Visited 19
Fail 279 Satisfied Standard Customer Not Visited 17
Pass 274 Satisfied Not Standard Customer Not Visited 19
Pass 204 Satisfied Not Standard Customer Visited 20
Pass 225 Satisfied Standard Customer Visited 12
Fail 294 Satisfied Standard Customer Visited 20
Pass 267 Satisfied Standard Customer Not Visited 14
Pass 230 Satisfied Standard Customer Not Visited 17
Pass 295 Satisfied Standard Customer Visited 10
Pass 296 Satisfied Not Standard Customer Visited 19
Pass 207 Satisfied Not Standard Customer Visited 14
Pass 229 Satisfied Standard Customer Not Visited 20
Pass 253 Satisfied Standard Customer Not Visited 12
Pass 254 Satisfied Standard Customer Visited 20
Pass 300 Satisfied Standard Customer Visited 11
Pass 260 Satisfied Standard Customer Visited 15
Fail 280 Satisfied Not Standard Customer Not Visited 10
Fail 269 Satisfied Not Standard Customer Not Visited 18
Fail 258 Satisfied Standard Customer Visited 13
Fail 252 Satisfied Standard Customer Visited 12
Fail 211 Satisfied Standard Customer Visited 14
Fail 225 Satisfied Standard Customer Not Visited 15
Pass 235 Satisfied Standard Customer Not Visited 13
Pass 289 Satisfied Not Standard Customer Visited 10
Pass 296 Satisfied Not Standard Customer Visited 16
Fail 269 Satisfied Standard Customer Visited 14
Pass 219 Satisfied Standard Customer Not Visited 20
Pass 253 Satisfied Standard Customer Not Visited 19
Pass 257 Satisfied Standard Customer Visited 10
Pass 226 Satisfied Standard Customer Visited 18
Pass 226 Satisfied Not Standard Customer Visited 18
Pass 222 Satisfied Not Standard Customer Not Visited 12
Pass 218 Satisfied Standard Customer Not Visited 13
Pass 291 Satisfied Standard Customer Visited 12
Pass 294 Satisfied Standard Customer Visited 16
Pass 276 Satisfied Standard Customer Visited 20
Fail 286 Satisfied Standard Customer Not Visited 12
Fail 282 Satisfied Not Standard Customer Not Visited 12
Fail 278 Satisfied Not Standard Customer Visited 13
Fail 298 Satisfied Standard Customer Visited 15
Fail 260 Satisfied Standard Customer Visited 19
Fail 241 Satisfied Standard Customer Not Visited 17
Pass 227 Satisfied Standard Customer Not Visited 11
Pass 280 Satisfied Standard Customer Visited 19
Pass 260 Satisfied Not Standard Customer Visited 20
 50% Productivity -
Y
Verint Audit Reducing Repeat Attend % of No of Cases Correclty to Producvity
Dashboard Defects/Reduc Customer Applications Procesed Auditr Or
26 26 Pass Yes Atended 10 Right Not Met
10 10 Fail No Not Attended 20 Wrong Productivity Met
23 23 Pass Yes Atended 14 Right Not Met
25 25 Fail No Not Attended 15 Right Not Met
28 28 Pass Yes Atended 17 Wrong Not Met
24 24 Fail No Not Attended 17 Right Not Met
30 30 Pass Yes Atended 10 Right Not Met
23 23 Fail No Not Attended 19 Wrong Not Met
29 29 Pass Yes Atended 16 Right Not Met
23 23 Fail No Not Attended 14 Right Not Met
25 25 Pass Yes Atended 12 Wrong Not Met
23 23 Fail No Not Attended 12 Right Not Met
10 10 Pass Yes Atended 14 Right Not Met
14 14 Fail No Not Attended 15 Wrong Not Met
16 16 Pass Yes Atended 13 Right Not Met
25 25 Fail No Not Attended 19 Right Not Met
21 21 Pass Yes Atended 15 Wrong Not Met
15 15 Fail No Not Attended 18 Right Not Met
15 15 Pass Yes Atended 18 Right Not Met
21 21 Fail No Not Attended 11 Wrong Not Met
30 30 Pass Yes Atended 10 Right Not Met
21 21 Fail No Not Attended 11 Right Not Met
21 21 Pass Yes Atended 11 Wrong Not Met
11 11 Fail No Not Attended 19 Right Not Met
18 18 Pass Yes Atended 17 Right Not Met
16 16 Fail No Not Attended 16 Wrong Not Met
20 20 Pass Yes Atended 15 Right Not Met
19 19 Fail No Not Attended 13 Right Not Met
22 22 Pass Yes Atended 15 Wrong Not Met
17 17 Fail No Not Attended 10 Right Not Met
29 29 Pass Yes Atended 16 Right Not Met
26 26 Fail No Not Attended 19 Wrong Not Met
22 22 Pass Yes Atended 16 Right Not Met
28 28 Fail No Not Attended 12 Right Not Met
10 10 Pass Yes Atended 14 Wrong Not Met
19 19 Fail No Not Attended 16 Right Not Met
30 30 Pass Yes Atended 16 Right Not Met
28 28 Fail No Not Attended 20 Wrong Productivity Met
20 20 Pass Yes Atended 14 Right Not Met
15 15 Fail No Not Attended 10 Right Not Met
16 16 Pass Yes Atended 18 Wrong Not Met
15 15 Fail No Not Attended 11 Right Not Met
29 29 Pass Yes Atended 20 Right Productivity Met
15 15 Fail No Not Attended 12 Wrong Not Met
13 13 Pass Yes Atended 18 Right Not Met
18 18 Fail No Not Attended 20 Right Productivity Met
29 29 Pass Yes Atended 16 Wrong Not Met
11 11 Fail No Not Attended 15 Right Not Met
21 21 Pass Yes Atended 13 Right Not Met
23 23 Fail No Not Attended 15 Wrong Not Met
10 10 Pass Yes Atended 17 Right Not Met
18 18 Fail No Not Attended 15 Right Not Met
27 27 Pass Yes Atended 20 Wrong Productivity Met
11 11 Fail No Not Attended 13 Right Not Met
22 22 Pass Yes Atended 15 Right Not Met
21 21 Fail No Not Attended 12 Wrong Not Met
13 13 Pass Yes Atended 15 Right Not Met
24 24 Fail No Not Attended 10 Right Not Met
21 21 Pass Yes Atended 16 Wrong Not Met
14 14 Fail No Not Attended 11 Right Not Met
11 11 Pass Yes Atended 13 Right Not Met
10 10 Fail No Not Attended 17 Wrong Not Met
18 18 Pass Yes Atended 14 Right Not Met
29 29 Fail No Not Attended 18 Right Not Met
13 13 Pass Yes Atended 19 Wrong Not Met
21 21 Fail No Not Attended 15 Right Not Met
28 28 Pass Yes Atended 19 Right Not Met
24 24 Fail No Not Attended 16 Wrong Not Met
27 27 Pass Yes Atended 15 Right Not Met
25 25 Fail No Not Attended 13 Right Not Met
19 19 Pass Yes Atended 10 Wrong Not Met
24 24 Fail No Not Attended 16 Right Not Met
20 20 Pass Yes Atended 10 Right Not Met
16 16 Fail No Not Attended 10 Wrong Not Met
10 10 Pass Yes Atended 12 Right Not Met
29 29 Fail No Not Attended 20 Right Productivity Met
26 26 Pass Yes Atended 11 Wrong Not Met
15 15 Fail No Not Attended 14 Right Not Met
25 25 Pass Yes Atended 15 Right Not Met
22 22 Fail No Not Attended 19 Wrong Not Met
25 25 Pass Yes Atended 14 Right Not Met
22 22 Fail No Not Attended 13 Right Not Met
28 28 Pass Yes Atended 13 Wrong Not Met
14 14 Fail No Not Attended 20 Right Productivity Met
23 23 Pass Yes Atended 13 Right Not Met
29 29 Fail No Not Attended 13 Wrong Not Met
22 22 Pass Yes Atended 15 Right Not Met
26 26 Fail No Not Attended 12 Right Not Met
27 27 Pass Yes Atended 11 Wrong Not Met
28 28 Fail No Not Attended 20 Right Productivity Met
23 23 Pass Yes Atended 19 Right Not Met
30 30 Fail No Not Attended 19 Wrong Not Met
24 24 Pass Yes Atended 13 Right Not Met
19 19 Fail No Not Attended 19 Right Not Met
27 27 Pass Yes Atended 19 Wrong Not Met
17 17 Fail No Not Attended 20 Right Productivity Met
12 12 Pass Yes Atended 14 Right Not Met
15 15 Fail No Not Attended 17 Wrong Not Met
19 19 Pass Yes Atended 13 Right Not Met
13 13 Fail No Not Attended 15 Right Not Met
26 26 Pass Yes Atended 17 Wrong Not Met
13 13 Fail No Not Attended 15 Right Not Met
30 30 Pass Yes Atended 18 Right Not Met
20 20 Fail No Not Attended 17 Wrong Not Met
30 30 Pass Yes Atended 19 Right Not Met
12 12 Fail No Not Attended 19 Right Not Met
27 27 Pass Yes Atended 15 Wrong Not Met
13 13 Fail No Not Attended 20 Right Productivity Met
20 20 Pass Yes Atended 19 Right Not Met
28 28 Fail No Not Attended 10 Wrong Not Met
21 21 Pass Yes Atended 10 Right Not Met
20 20 Fail No Not Attended 12 Right Not Met
30 30 Pass Yes Atended 12 Wrong Not Met
11 11 Fail No Not Attended 12 Right Not Met
18 18 Pass Yes Atended 20 Right Productivity Met
15 15 Fail No Not Attended 12 Wrong Not Met
25 25 Pass Yes Atended 13 Right Not Met
22 22 Fail No Not Attended 12 Right Not Met
27 27 Pass Yes Atended 19 Wrong Not Met
14 14 Fail No Not Attended 19 Right Not Met
24 24 Pass Yes Atended 12 Right Not Met
20 20 Fail No Not Attended 18 Wrong Not Met
24 24 Pass Yes Atended 14 Right Not Met
10 10 Fail No Not Attended 14 Right Not Met
24 24 Pass Yes Atended 19 Wrong Not Met
14 14 Fail No Not Attended 18 Right Not Met
20 20 Pass Yes Atended 18 Right Not Met
24 24 Fail No Not Attended 19 Wrong Not Met
22 22 Pass Yes Atended 11 Right Not Met
30 30 Fail No Not Attended 12 Right Not Met
18 18 Pass Yes Atended 15 Wrong Not Met
21 21 Fail No Not Attended 16 Right Not Met
24 24 Pass Yes Atended 12 Right Not Met
13 13 Fail No Not Attended 10 Wrong Not Met
13 13 Pass Yes Atended 19 Right Not Met
21 21 Fail No Not Attended 17 Right Not Met
27 27 Pass Yes Atended 11 Wrong Not Met
16 16 Fail No Not Attended 18 Right Not Met
23 23 Pass Yes Atended 15 Right Not Met
18 18 Fail No Not Attended 19 Wrong Not Met
25 25 Pass Yes Atended 19 Right Not Met
14 14 Fail No Not Attended 20 Right Productivity Met
15 15 Pass Yes Atended 20 Wrong Productivity Met
25 25 Fail No Not Attended 20 Right Productivity Met
16 16 Pass Yes Atended 14 Right Not Met
16 16 Fail No Not Attended 13 Wrong Not Met
28 28 Pass Yes Atended 13 Right Not Met
24 24 Fail No Not Attended 16 Right Not Met
16 16 Pass Yes Atended 16 Wrong Not Met
12 12 Fail No Not Attended 10 Right Not Met
10 10 Pass Yes Atended 12 Right Not Met
12 12 Fail No Not Attended 13 Wrong Not Met
26 26 Pass Yes Atended 20 Right Productivity Met
16 16 Fail No Not Attended 15 Right Not Met
10 10 Pass Yes Atended 18 Wrong Not Met
15 15 Fail No Not Attended 17 Right Not Met
21 21 Pass Yes Atended 11 Right Not Met
28 28 Fail No Not Attended 14 Wrong Not Met
14 14 Pass Yes Atended 14 Right Not Met
30 30 Fail No Not Attended 15 Right Not Met
15 15 Pass Yes Atended 14 Wrong Not Met
18 18 Fail No Not Attended 16 Right Not Met
16 16 Pass Yes Atended 15 Right Not Met
21 21 Fail No Not Attended 16 Wrong Not Met
30 30 Pass Yes Atended 10 Right Not Met
25 25 Fail No Not Attended 14 Right Not Met
26 26 Pass Yes Atended 12 Wrong Not Met
11 11 Fail No Not Attended 11 Right Not Met
28 28 Pass Yes Atended 10 Right Not Met
14 14 Fail No Not Attended 10 Wrong Not Met
24 24 Pass Yes Atended 15 Right Not Met
29 29 Fail No Not Attended 17 Right Not Met
16 16 Pass Yes Atended 11 Wrong Not Met
18 18 Fail No Not Attended 10 Right Not Met
13 13 Pass Yes Atended 16 Right Not Met
19 19 Fail No Not Attended 18 Wrong Not Met
25 25 Pass Yes Atended 20 Right Productivity Met
21 21 Fail No Not Attended 12 Right Not Met
13 13 Pass Yes Atended 10 Wrong Not Met
19 19 Fail No Not Attended 18 Right Not Met
20 20 Pass Yes Atended 11 Right Not Met
18 18 Fail No Not Attended 18 Wrong Not Met
20 20 Pass Yes Atended 18 Right Not Met
26 26 Fail No Not Attended 18 Right Not Met
18 18 Pass Yes Atended 16 Wrong Not Met
14 14 Fail No Not Attended 13 Right Not Met
10 10 Pass Yes Atended 18 Right Not Met
30 30 Fail No Not Attended 15 Wrong Not Met
29 29 Pass Yes Atended 20 Right Productivity Met
30 30 Fail No Not Attended 15 Right Not Met
27 27 Pass Yes Atended 11 Wrong Not Met
11 11 Fail No Not Attended 14 Right Not Met
10 10 Pass Yes Atended 10 Right Not Met
23 23 Fail No Not Attended 12 Wrong Not Met
16 16 Pass Yes Atended 10 Right Not Met
14 14 Fail No Not Attended 12 Right Not Met
13 13 Pass Yes Atended 19 Wrong Not Met
18 18 Fail No Not Attended 10 Right Not Met
12 12 Pass Yes Atended 12 Right Not Met
10 10 Fail No Not Attended 13 Wrong Not Met
15 15 Pass Yes Atended 10 Right Not Met
15 15 Fail No Not Attended 16 Right Not Met
18 18 Pass Yes Atended 13 Wrong Not Met
20 20 Fail No Not Attended 14 Right Not Met
16 16 Pass Yes Atended 14 Right Not Met
30 30 Fail No Not Attended 11 Wrong Not Met
10 10 Pass Yes Atended 17 Right Not Met
30 30 Fail No Not Attended 18 Right Not Met
28 28 Pass Yes Atended 19 Wrong Not Met
28 28 Fail No Not Attended 11 Right Not Met
30 30 Pass Yes Atended 17 Right Not Met
21 21 Fail No Not Attended 19 Wrong Not Met
29 29 Pass Yes Atended 16 Right Not Met
27 27 Fail No Not Attended 11 Right Not Met
27 27 Pass Yes Atended 20 Wrong Productivity Met
10 10 Fail No Not Attended 15 Right Not Met
28 28 Pass Yes Atended 15 Right Not Met
11 11 Fail No Not Attended 14 Wrong Not Met
21 21 Pass Yes Atended 14 Right Not Met
29 29 Fail No Not Attended 20 Right Productivity Met
26 26 Pass Yes Atended 19 Wrong Not Met
25 25 Fail No Not Attended 16 Right Not Met
13 13 Pass Yes Atended 16 Right Not Met
11 11 Fail No Not Attended 15 Wrong Not Met
28 28 Pass Yes Atended 19 Right Not Met
21 21 Fail No Not Attended 11 Right Not Met
26 26 Pass Yes Atended 10 Wrong Not Met
18 18 Fail No Not Attended 14 Right Not Met
25 25 Pass Yes Atended 10 Right Not Met
27 27 Fail No Not Attended 17 Wrong Not Met
19 19 Pass Yes Atended 10 Right Not Met
13 13 Fail No Not Attended 19 Right Not Met
23 23 Pass Yes Atended 16 Wrong Not Met
30 30 Fail No Not Attended 16 Right Not Met
11 11 Pass Yes Atended 18 Right Not Met
15 15 Fail No Not Attended 14 Wrong Not Met
29 29 Pass Yes Atended 13 Right Not Met
16 16 Fail No Not Attended 20 Right Productivity Met
12 12 Pass Yes Atended 18 Wrong Not Met
14 14 Fail No Not Attended 20 Right Productivity Met
27 27 Pass Yes Atended 15 Right Not Met
23 23 Fail No Not Attended 14 Wrong Not Met
10 10 Pass Yes Atended 10 Right Not Met
10 10 Fail No Not Attended 18 Right Not Met
11 11 Pass Yes Atended 15 Wrong Not Met
21 21 Fail No Not Attended 13 Right Not Met
14 14 Pass Yes Atended 17 Right Not Met
19 19 Fail No Not Attended 17 Wrong Not Met
27 27 Pass Yes Atended 10 Right Not Met
22 22 Fail No Not Attended 13 Right Not Met
15 15 Pass Yes Atended 20 Wrong Productivity Met
20 20 Fail No Not Attended 16 Right Not Met
26 26 Pass Yes Atended 19 Right Not Met
29 29 Fail No Not Attended 12 Wrong Not Met
27 27 Pass Yes Atended 10 Right Not Met
22 22 Fail No Not Attended 13 Right Not Met
14 14 Pass Yes Atended 12 Wrong Not Met
13 13 Fail No Not Attended 12 Right Not Met
16 16 Pass Yes Atended 19 Right Not Met
10 10 Fail No Not Attended 11 Wrong Not Met
25 25 Pass Yes Atended 13 Right Not Met
17 17 Fail No Not Attended 19 Right Not Met
16 16 Pass Yes Atended 17 Wrong Not Met
16 16 Fail No Not Attended 18 Right Not Met
27 27 Pass Yes Atended 10 Right Not Met
27 27 Fail No Not Attended 11 Wrong Not Met
29 29 Pass Yes Atended 10 Right Not Met
19 19 Fail No Not Attended 17 Right Not Met
30 30 Pass Yes Atended 11 Wrong Not Met
16 16 Fail No Not Attended 10 Right Not Met
11 11 Pass Yes Atended 12 Right Not Met
18 18 Fail No Not Attended 12 Wrong Not Met
26 26 Pass Yes Atended 20 Right Productivity Met
20 20 Fail No Not Attended 19 Right Not Met
11 11 Pass Yes Atended 18 Wrong Not Met
15 15 Fail No Not Attended 12 Right Not Met
10 10 Pass Yes Atended 15 Right Not Met
30 30 Fail No Not Attended 10 Wrong Not Met
18 18 Pass Yes Atended 10 Right Not Met
14 14 Fail No Not Attended 18 Right Not Met
13 13 Pass Yes Atended 20 Wrong Productivity Met
11 11 Fail No Not Attended 12 Right Not Met
11 11 Pass Yes Atended 19 Right Not Met
19 19 Fail No Not Attended 14 Wrong Not Met
24 24 Pass Yes Atended 18 Right Not Met
20 20 Fail No Not Attended 18 Right Not Met
26 26 Pass Yes Atended 20 Wrong Productivity Met
21 21 Fail No Not Attended 14 Right Not Met
30 30 Pass Yes Atended 11 Right Not Met
16 16 Fail No Not Attended 10 Wrong Not Met
25 25 Pass Yes Atended 15 Right Not Met
26 26 Fail No Not Attended 11 Right Not Met
17 17 Pass Yes Atended 13 Wrong Not Met
13 13 Fail No Not Attended 20 Right Productivity Met
10 10 Pass Yes Atended 11 Right Not Met
10 10 Fail No Not Attended 11 Wrong Not Met
13 13 Pass Yes Atended 10 Right Not Met
30 30 Fail No Not Attended 10 Right Not Met
27 27 Pass Yes Atended 12 Wrong Not Met
10 10 Fail No Not Attended 14 Right Not Met
20 20 Pass Yes Atended 12 Right Not Met
24 24 Fail No Not Attended 10 Wrong Not Met
28 28 Pass Yes Atended 20 Right Productivity Met
11 11 Fail No Not Attended 20 Right Productivity Met
16 16 Pass Yes Atended 17 Wrong Not Met
23 23 Fail No Not Attended 19 Right Not Met
19 19 Pass Yes Atended 10 Right Not Met
22 22 Fail No Not Attended 12 Wrong Not Met
20 20 Pass Yes Atended 14 Right Not Met
15 15 Fail No Not Attended 17 Right Not Met
13 13 Pass Yes Atended 13 Wrong Not Met
13 13 Fail No Not Attended 10 Right Not Met
23 23 Pass Yes Atended 16 Right Not Met
18 18 Fail No Not Attended 20 Wrong Productivity Met
28 28 Pass Yes Atended 15 Right Not Met
20 20 Fail No Not Attended 12 Right Not Met
22 22 Pass Yes Atended 20 Wrong Productivity Met
20 20 Fail No Not Attended 17 Right Not Met
23 23 Pass Yes Atended 13 Right Not Met
16 16 Fail No Not Attended 17 Wrong Not Met
15 15 Pass Yes Atended 11 Right Not Met
10 10 Fail No Not Attended 16 Right Not Met
27 27 Pass Yes Atended 11 Wrong Not Met
14 14 Fail No Not Attended 16 Right Not Met
19 19 Pass Yes Atended 18 Right Not Met
27 27 Fail No Not Attended 10 Wrong Not Met
27 27 Pass Yes Atended 18 Right Not Met
24 24 Fail No Not Attended 12 Right Not Met
15 15 Pass Yes Atended 15 Wrong Not Met
14 14 Fail No Not Attended 10 Right Not Met
11 11 Pass Yes Atended 14 Right Not Met
19 19 Fail No Not Attended 18 Wrong Not Met
19 19 Pass Yes Atended 17 Right Not Met
28 28 Fail No Not Attended 15 Right Not Met
13 13 Pass Yes Atended 17 Wrong Not Met
17 17 Fail No Not Attended 17 Right Not Met
10 10 Pass Yes Atended 15 Right Not Met
27 27 Fail No Not Attended 19 Wrong Not Met
18 18 Pass Yes Atended 11 Right Not Met
27 27 Fail No Not Attended 16 Right Not Met
12 12 Pass Yes Atended 17 Wrong Not Met
16 16 Fail No Not Attended 19 Right Not Met
19 19 Pass Yes Atended 13 Right Not Met
10 10 Fail No Not Attended 20 Wrong Productivity Met
18 18 Pass Yes Atended 17 Right Not Met
22 22 Fail No Not Attended 16 Right Not Met
10 10 Pass Yes Atended 10 Wrong Not Met
29 29 Fail No Not Attended 12 Right Not Met
26 26 Pass Yes Atended 11 Right Not Met
16 16 Fail No Not Attended 20 Wrong Productivity Met
21 21 Pass Yes Atended 20 Right Productivity Met
10 10 Fail No Not Attended 10 Right Not Met
23 23 Pass Yes Atended 10 Wrong Not Met
21 21 Fail No Not Attended 12 Right Not Met
22 22 Pass Yes Atended 19 Right Not Met
16 16 Fail No Not Attended 20 Wrong Productivity Met
19 19 Pass Yes Atended 12 Right Not Met
10 10 Fail No Not Attended 12 Right Not Met
23 23 Pass Yes Atended 19 Wrong Not Met
21 21 Fail No Not Attended 12 Right Not Met
17 17 Pass Yes Atended 16 Right Not Met
12 12 Fail No Not Attended 17 Wrong Not Met
10 10 Pass Yes Atended 15 Right Not Met
28 28 Fail No Not Attended 13 Right Not Met
14 14 Pass Yes Atended 11 Wrong Not Met
16 16 Fail No Not Attended 12 Right Not Met
30 30 Pass Yes Atended 17 Right Not Met
10 10 Fail No Not Attended 17 Wrong Not Met
28 28 Pass Yes Atended 14 Right Not Met
13 13 Fail No Not Attended 10 Right Not Met
13 13 Pass Yes Atended 11 Wrong Not Met
17 17 Fail No Not Attended 12 Right Not Met
21 21 Pass Yes Atended 15 Right Not Met
15 15 Fail No Not Attended 14 Wrong Not Met
22 22 Pass Yes Atended 15 Right Not Met
10 10 Fail No Not Attended 17 Right Not Met
28 28 Pass Yes Atended 17 Wrong Not Met
22 22 Fail No Not Attended 15 Right Not Met
22 22 Pass Yes Atended 20 Right Productivity Met
17 17 Fail No Not Attended 12 Wrong Not Met
25 25 Pass Yes Atended 18 Right Not Met
15 15 Fail No Not Attended 16 Right Not Met
10 10 Pass Yes Atended 12 Wrong Not Met
25 25 Fail No Not Attended 17 Right Not Met
26 26 Pass Yes Atended 11 Right Not Met
19 19 Fail No Not Attended 19 Wrong Not Met
20 20 Pass Yes Atended 14 Right Not Met
24 24 Fail No Not Attended 17 Right Not Met
14 14 Pass Yes Atended 19 Wrong Not Met
18 18 Fail No Not Attended 11 Right Not Met
26 26 Pass Yes Atended 19 Right Not Met
18 18 Fail No Not Attended 19 Wrong Not Met
18 18 Pass Yes Atended 10 Right Not Met
22 22 Fail No Not Attended 18 Right Not Met
27 27 Pass Yes Atended 14 Wrong Not Met
25 25 Fail No Not Attended 12 Right Not Met
28 28 Pass Yes Atended 13 Right Not Met
18 18 Fail No Not Attended 20 Wrong Productivity Met
25 25 Pass Yes Atended 14 Right Not Met
27 27 Fail No Not Attended 11 Right Not Met
25 25 Pass Yes Atended 11 Wrong Not Met
27 27 Fail No Not Attended 18 Right Not Met
14 14 Pass Yes Atended 17 Right Not Met
20 20 Fail No Not Attended 14 Wrong Not Met
25 25 Pass Yes Atended 16 Right Not Met
30 30 Fail No Not Attended 18 Right Not Met
26 26 Pass Yes Atended 13 Wrong Not Met
28 28 Fail No Not Attended 20 Right Productivity Met
27 27 Pass Yes Atended 10 Right Not Met
20 20 Fail No Not Attended 19 Wrong Not Met
21 21 Pass Yes Atended 12 Right Not Met
17 17 Fail No Not Attended 18 Right Not Met
16 16 Pass Yes Atended 12 Wrong Not Met
28 28 Fail No Not Attended 10 Right Not Met
23 23 Pass Yes Atended 19 Right Not Met
15 15 Fail No Not Attended 15 Wrong Not Met
15 15 Pass Yes Atended 19 Right Not Met
18 18 Fail No Not Attended 16 Right Not Met
13 13 Pass Yes Atended 18 Wrong Not Met
17 17 Fail No Not Attended 12 Right Not Met
30 30 Pass Yes Atended 19 Right Not Met
10 10 Fail No Not Attended 10 Wrong Not Met
27 27 Pass Yes Atended 14 Right Not Met
18 18 Fail No Not Attended 19 Right Not Met
24 24 Pass Yes Atended 17 Wrong Not Met
13 13 Fail No Not Attended 11 Right Not Met
27 27 Pass Yes Atended 15 Right Not Met
20 20 Fail No Not Attended 14 Wrong Not Met
13 13 Pass Yes Atended 16 Right Not Met
17 17 Fail No Not Attended 20 Right Productivity Met
26 26 Pass Yes Atended 15 Wrong Not Met
19 19 Fail No Not Attended 15 Right Not Met
12 12 Pass Yes Atended 19 Right Not Met
11 11 Fail No Not Attended 12 Wrong Not Met
26 26 Pass Yes Atended 10 Right Not Met
27 27 Fail No Not Attended 16 Right Not Met
10 10 Pass Yes Atended 16 Wrong Not Met
11 11 Fail No Not Attended 11 Right Not Met
22 22 Pass Yes Atended 14 Right Not Met
20 20 Fail No Not Attended 20 Wrong Productivity Met
20 20 Pass Yes Atended 13 Right Not Met
26 26 Fail No Not Attended 10 Right Not Met
16 16 Pass Yes Atended 12 Wrong Not Met
30 30 Fail No Not Attended 18 Right Not Met
13 13 Pass Yes Atended 15 Right Not Met
28 28 Fail No Not Attended 17 Wrong Not Met
14 14 Pass Yes Atended 10 Right Not Met
27 27 Fail No Not Attended 19 Right Not Met
30 30 Pass Yes Atended 17 Wrong Not Met
17 17 Fail No Not Attended 11 Right Not Met
 Auditor
Penalty Paid Trained/Not
to Client/CX Trained
Trained Good
465 Trained Bad
Trained Good
122 Trained Bad
Trained Good
399 Trained Bad
Trained Good
311 Trained Bad
Trained Good
173 Trained Bad
Trained Good
164 Trained Bad
Trained Good
387 Trained Bad
Trained Good
399 Trained Bad
Trained Good
261 Trained Bad
Trained Good
408 Trained Bad
Trained Good
339 Trained Bad
Trained Good
112 Trained Bad
Trained Good
331 Trained Bad
Trained Good
454 Trained Bad
Trained Good
454 Trained Bad
Trained Good
408 Trained Bad
Trained Good
122 Trained Bad
Trained Good
104 Trained Bad
Trained Good
223 Trained Bad
Trained Good
222 Trained Bad
Trained Good
146 Trained Bad
Trained Good
405 Trained Bad
Trained Good
270 Trained Bad
Trained Good
165 Trained Bad
Trained Good
373 Trained Bad
Trained Good
195 Trained Bad
Trained Good
413 Trained Bad
Trained Good
403 Trained Bad
Trained Good
262 Trained Bad
Trained Good
144 Trained Bad
Trained Good
106 Trained Bad
Trained Good
238 Trained Bad
Trained Good
209 Trained Bad
Trained Good
315 Trained Bad
Trained Good
136 Trained Bad
Trained Good
298 Trained Bad
Trained Good
393 Trained Bad
Trained Good
263 Trained Bad
Trained Good
100 Trained Bad
Trained Good
138 Trained Bad
Trained Good
275 Trained Bad
Trained Good
233 Trained Bad
Trained Good
224 Trained Bad
Trained Good
208 Trained Bad
Trained Good
399 Trained Bad
Trained Good
360 Trained Bad
Trained Good
105 Trained Bad
Trained Good
284 Trained Bad
Trained Good
174 Trained Bad
Trained Good
370 Trained Bad
Trained Good
355 Trained Bad
Trained Good
186 Trained Bad
Trained Good
275 Trained Bad
Trained Good
482 Trained Bad
Trained Good
114 Trained Bad
Trained Good
232 Trained Bad
Trained Good
434 Trained Bad
Trained Good
231 Trained Bad
Trained Good
326 Trained Bad
Trained Good
299 Trained Bad
Trained Good
287 Trained Bad
Trained Good
407 Trained Bad
Trained Good
121 Trained Bad
Trained Good
377 Trained Bad
Trained Good
351 Trained Bad
Trained Good
163 Trained Bad
Trained Good
179 Trained Bad
Trained Good
151 Trained Bad
Trained Good
184 Trained Bad
Trained Good
186 Trained Bad
Trained Good
441 Trained Bad
Trained Good
220 Trained Bad
Trained Good
353 Trained Bad
Trained Good
490 Trained Bad
Trained Good
442 Trained Bad
Trained Good
443 Trained Bad
Trained Good
108 Trained Bad
Trained Good
466 Trained Bad
Trained Good
390 Trained Bad
Trained Good
250 Trained Bad
Trained Good
453 Trained Bad
Trained Good
237 Trained Bad
Trained Good
161 Trained Bad
Trained Good
219 Trained Bad
Trained Good
312 Trained Bad
Trained Good
101 Trained Bad
Trained Good
145 Trained Bad
Trained Good
306 Trained Bad
Trained Good
117 Trained Bad
Trained Good
262 Trained Bad
Trained Good
171 Trained Bad
Trained Good
425 Trained Bad
Trained Good
330 Trained Bad
Trained Good
281 Trained Bad
Trained Good
323 Trained Bad
Trained Good
122 Trained Bad
Trained Good
419 Trained Bad
Trained Good
228 Trained Bad
Trained Good
473 Trained Bad
Trained Good
391 Trained Bad
Trained Good
498 Trained Bad
Trained Good
127 Trained Bad
Trained Good
447 Trained Bad
Trained Good
293 Trained Bad
Trained Good
446 Trained Bad
Trained Good
137 Trained Bad
Trained Good
326 Trained Bad
Trained Good
427 Trained Bad
Trained Good
101 Trained Bad
Trained Good
397 Trained Bad
Trained Good
235 Trained Bad
Trained Good
329 Trained Bad
Trained Good
121 Trained Bad
Trained Good
152 Trained Bad
Trained Good
192 Trained Bad
Trained Good
115 Trained Bad
Trained Good
401 Trained Bad
Trained Good
253 Trained Bad
Trained Good
257 Trained Bad
Trained Good
334 Trained Bad
Trained Good
108 Trained Bad
Trained Good
366 Trained Bad
Trained Good
346 Trained Bad
Trained Good
379 Trained Bad
Trained Good
400 Trained Bad
Trained Good
439 Trained Bad
Trained Good
193 Trained Bad
Trained Good
176 Trained Bad
Trained Good
369 Trained Bad
Trained Good
238 Trained Bad
Trained Good
477 Trained Bad
Trained Good
362 Trained Bad
Trained Good
486 Trained Bad
Trained Good
246 Trained Bad
Trained Good
209 Trained Bad
Trained Good
159 Trained Bad
Trained Good
179 Trained Bad
Trained Good
184 Trained Bad
Trained Good
453 Trained Bad
Trained Good
401 Trained Bad
Trained Good
404 Trained Bad
Trained Good
307 Trained Bad
Trained Good
311 Trained Bad
Trained Good
377 Trained Bad
Trained Good
231 Trained Bad
Trained Good
456 Trained Bad
Trained Good
297 Trained Bad
Trained Good
207 Trained Bad
Trained Good
403 Trained Bad
Trained Good
260 Trained Bad
Trained Good
388 Trained Bad
Trained Good
382 Trained Bad
Trained Good
268 Trained Bad
Trained Good
159 Trained Bad
Trained Good
310 Trained Bad
Trained Good
330 Trained Bad
Trained Good
448 Trained Bad
Trained Good
107 Trained Bad
Trained Good
159 Trained Bad
Trained Good
323 Trained Bad
Trained Good
261 Trained Bad
Trained Good
267 Trained Bad
Trained Good
337 Trained Bad
Trained Good
111 Trained Bad
Trained Good
155 Trained Bad
Trained Good
171 Trained Bad
Trained Good
475 Trained Bad
Trained Good
358 Trained Bad
Trained Good
459 Trained Bad
Trained Good
451 Trained Bad
Trained Good
133 Trained Bad
Trained Good
204 Trained Bad
Trained Good
249 Trained Bad
Trained Good
313 Trained Bad
Trained Good
406 Trained Bad
Trained Good
444 Trained Bad
Trained Good
368 Trained Bad
Trained Good
175 Trained Bad
Trained Good
210 Trained Bad
Trained Good
205 Trained Bad
Trained Good
229 Trained Bad
Trained Good
312 Trained Bad
Trained Good
499 Trained Bad
Trained Good
170 Trained Bad
Trained Good
459 Trained Bad
Trained Good
110 Trained Bad
Trained Good
298 Trained Bad
Trained Good
454 Trained Bad
Trained Good
258 Trained Bad
Trained Good
390 Trained Bad
Trained Good
312 Trained Bad
Trained Good
229 Trained Bad
Trained Good
227 Trained Bad
Trained Good
385 Trained Bad
Trained Good
289 Trained Bad
Trained Good
441 Trained Bad
Trained Good
223 Trained Bad
Trained Good
397 Trained Bad
Trained Good
298 Trained Bad
Trained Good
390 Trained Bad
Trained Good
463 Trained Bad
Trained Good
176 Trained Bad
Trained Good
180 Trained Bad
Trained Good
411 Trained Bad
Trained Good
418 Trained Bad
Trained Good
293 Trained Bad
Trained Good
402 Trained Bad
Trained Good
130 Trained Bad
Trained Good
432 Trained Bad
Trained Good
204 Trained Bad
Trained Good
157 Trained Bad
Trained Good
184 Trained Bad
Trained Good
262 Trained Bad
Trained Good
385 Trained Bad
Trained Good
112 Trained Bad
Trained Good
212 Trained Bad
Trained Good
469 Trained Bad
Trained Good
287 Trained Bad
Trained Good
431 Trained Bad
Trained Good
298 Trained Bad
Trained Good
432 Trained Bad
Trained Good
410 Trained Bad
Trained Good
116 Trained Bad
Trained Good
469 Trained Bad
Trained Good
140 Trained Bad
(empty)
 Marital Process
Date Agent Name Team Leader Trainer Tenure Shift Gender Qualification
Status Knowledge AHT In Sec Accept/ Reject= 200 Hold Time

1st March AMY AVEDIAndy StewaKim Brown 1-2 years 7 Am to 3 Female Post GraduSingle Good 278 Reject 123
2nd MarchDonald RicPaul SmithKim Brown 1-2 years 12 Pm-7 P Male Post GraduSingle Good 200 Reject 105
3rd March Tod KreideMarie Coh Kim Brown 2-4 Years 7 Am to 3 Male Graduate Married Good 40 Accept 109
4th March ASIA CUN Andy StewaKim Brown 1-2 years 7 Am to 3 Female Graduate Married Good 800 Reject 121
5th March BLISS HAMPaul SmithKim Brown 2-4 Years 12 Pm-7 P Female Graduate Married Good 50 Accept 107
6th March Brandee SmMarie Coh Kim Brown 2-4 Years 7 Am to 3 Female Under Gra Married Bad 467 Reject 105
7th March CARMEN LAndy StewaKim Brown 2-4 Years 7 Am to 3 Female Post GraduMarried Good 103 Accept 108
8th March RAY PHENIPaul SmithKim Brown 4+ years 12 Pm-7 P Male Graduate Married Good 25 Accept 108
12th Marc Donald RicPaul SmithKim Brown 1-2 years 12 Pm-7 P Male Post GraduSingle Bad 355 Reject 101
10th Marc CHRISTINAPaul SmithKim Brown 1-2 years 12 Pm-7 P Female Under Gra Married Good 519 Reject 115
11th Marc AMY AVEDIAndy StewaKim Brown 1-2 years 7 Am to 3 Female Post GraduSingle Good 884 Reject 113
16th Marc Brandee SmMarie Coh Kim Brown 2-4 Years 7 Am to 3 Female Under Gra Married Good 522 Reject 113
13th Marc Tod KreideMarie Coh Kim Brown 2-4 Years 7 Am to 3 Male Graduate Married Good 45 Accept 101
14th Marc ASIA CUN Andy StewaKim Brown 1-2 years 7 Am to 3 Female Graduate Married Good 482 Reject 119
15th Marc BLISS HAMPaul SmithKim Brown 2-4 Years 12 Pm-7 P Female Graduate Married Good 130 Accept 122
24th Marc ASIA CUN Andy StewaKim Brown 1-2 years 7 Am to 3 Female Graduate Married Bad 804 Reject 121
17th Marc CARMEN LAndy StewaKim Brown 2-4 Years 7 Am to 3 Female Post GraduMarried Good 870 Reject 110
18th Marc RAY PHENIPaul SmithKim Brown 4+ years 12 Pm-7 P Male Graduate Married Good 16 Accept 121
19th Marc CHERYL LE Marie Coh Kim Brown 4+ years 12 Pm-7 P Female Graduate Single Good 784 Reject 125
28th Marc RAY PHENIPaul SmithKim Brown 4+ years 12 Pm-7 P Male Graduate Married Bad 30 Accept 105
21st MarchAMY AVEDIAndy StewaKim Brown 1-2 years 7 Am to 3 Female Post GraduSingle Good 532 Reject 114
22nd MarcDonald RicPaul SmithKim Brown 1-2 years 12 Pm-7 P Male Post GraduSingle Good 10 Accept 117
23rd Marc Tod KreideMarie Coh Kim Brown 2-4 Years 7 Am to 3 Male Graduate Married Good 34 Accept 123
7th March RAY PHENIPaul SmithKim Brown 4+ years 12 Pm-7 P Male Graduate Married Bad 216 Reject 116
25th Marc BLISS HAMPaul SmithKim Brown 2-4 Years 12 Pm-7 P Female Graduate Married Good 45 Accept 116
26th Marc Brandee SmMarie Coh Kim Brown 2-4 Years 7 Am to 3 Female Under Gra Married Good 360 Reject 113
27th Marc CARMEN LAndy StewaKim Brown 2-4 Years 7 Am to 3 Female Post GraduMarried Good 277 Reject 121
12th Marc Tod KreideMarie Coh Kim Brown 2-4 Years 7 Am to 3 Male Graduate Married Bad 15 Accept 117
29th Marc CHERYL LE Marie Coh Kim Brown 4+ years 12 Pm-7 P Female Graduate Single Good 348 Reject 117
30th Marc CHRISTINAPaul SmithKim Brown 1-2 years 12 Pm-7 P Female Under Gra Married Good 380 Reject 116
31st MarchAMY AVEDIAndy StewaKim Brown 1-2 years 7 Am to 3 Female Post GraduSingle Good 140 Accept 121
1st March Donald RicPaul SmithKim Brown 1-2 years 12 Pm-7 P Male Post GraduSingle Good 171 Accept 101
2nd MarchTod KreideMarie Coh Kim Brown 2-4 Years 7 Am to 3 Male Graduate Married Good 56 Accept 103
21st MarchDonald RicPaul SmithKim Brown 1-2 years 12 Pm-7 P Male Post GraduSingle Bad 10 Accept 110
4th March BLISS HAMPaul SmithKim Brown 2-4 Years 12 Pm-7 P Female Graduate Married Good 45 Accept 122
5th March Brandee SmMarie Coh Kim Brown 2-4 Years 7 Am to 3 Female Under Gra Married Good 482 Reject 124
6th March CARMEN LAndy StewaKim Brown 2-4 Years 7 Am to 3 Female Post GraduMarried Good 262 Reject 103
24th Marc BLISS HAMPaul SmithKim Brown 2-4 Years 12 Pm-7 P Female Graduate Married Bad 297 Reject 123
8th March CHERYL LE Marie Coh Kim Brown 4+ years 12 Pm-7 P Female Graduate Single Good 392 Reject 106
9th March CHRISTINAPaul SmithKim Brown 1-2 years 12 Pm-7 P Female Under Gra Married Good 723 Reject 106
10th Marc AMY AVEDIAndy StewaKim Brown 1-2 years 7 Am to 3 Female Post GraduSingle Good 814 Reject 104
11th Marc Donald RicPaul SmithKim Brown 1-2 years 12 Pm-7 P Male Post GraduSingle Good 535 Reject 101
2nd MarchASIA CUN Andy StewaKim Brown 1-2 years 7 Am to 3 Female Graduate Married Bad 715 Reject 118
13th Marc ASIA CUN Andy StewaKim Brown 1-2 years 7 Am to 3 Female Graduate Married Good 177 Accept 100
14th Marc BLISS HAMPaul SmithKim Brown 2-4 Years 12 Pm-7 P Female Graduate Married Good 510 Reject 107
15th Marc Brandee SmMarie Coh Kim Brown 2-4 Years 7 Am to 3 Female Under Gra Married Good 787 Reject 124
16th Marc CARMEN LAndy StewaKim Brown 2-4 Years 7 Am to 3 Female Post GraduMarried Good 591 Reject 100
17th Marc RAY PHENIPaul SmithKim Brown 4+ years 12 Pm-7 P Male Graduate Married Good 45 Accept 115
18th Marc CHERYL LE Marie Coh Kim Brown 4+ years 12 Pm-7 P Female Graduate Single Good 352 Reject 106
19th Marc CHRISTINAPaul SmithKim Brown 1-2 years 12 Pm-7 P Female Under Gra Married Good 464 Reject 122
20th Marc AMY AVEDIAndy StewaKim Brown 1-2 years 7 Am to 3 Female Post GraduSingle Good 321 Reject 120
3rd March BLISS HAMPaul SmithKim Brown 2-4 Years 12 Pm-7 P Female Graduate Married Bad 56 Accept 106
22nd MarcTod KreideMarie Coh Kim Brown 2-4 Years 7 Am to 3 Male Graduate Married Good 15 Accept 117
23rd Marc ASIA CUN Andy StewaKim Brown 1-2 years 7 Am to 3 Female Graduate Married Good 56 Accept 111
11th Marc Tod KreideMarie Coh Kim Brown 2-4 Years 7 Am to 3 Male Graduate Married Bad 13 Accept 104
25th Marc Brandee SmMarie Coh Kim Brown 2-4 Years 7 Am to 3 Female Under Gra Married Good 249 Reject 101
26th Marc CARMEN LAndy StewaKim Brown 2-4 Years 7 Am to 3 Female Post GraduMarried Good 483 Reject 125
27th Marc RAY PHENIPaul SmithKim Brown 4+ years 12 Pm-7 P Male Graduate Married Good 346 Reject 108
17th Marc CHERYL LE Marie Coh Kim Brown 4+ years 12 Pm-7 P Female Graduate Single Bad 321 Reject 119
29th Marc CHRISTINAPaul SmithKim Brown 1-2 years 12 Pm-7 P Female Under Gra Married Good 300 Reject 112
30th Marc AMY AVEDIAndy StewaKim Brown 1-2 years 7 Am to 3 Female Post GraduSingle Good 56 Accept 102
31st MarchDonald RicPaul SmithKim Brown 1-2 years 12 Pm-7 P Male Post GraduSingle Good 10 Accept 107
Male Female Cycle Time Tenure

278 34 16
200 800 31 15
489 603 34 10
600 467 32 16
355 103 24 13 Regression Equation
406 519 40 20
955 884 31 14 AHT In Sec = -332 + 5.74 Hold Time
790 522 28 12
740 482 40 26
596 130 32 27 Y C+MX
216 804 27 6 c -332
199 870 36 17 m 5.74
171 784 38 27 -274.6
428 532 36 27
445 600 37 9
535 360 28 13
403 277 39 26
170 348 28 11
537 380 40 17
346 140 27 20
293 455 35 19
706 482 32 11
553 262 26 19
412 297 30 22
146 392 33 26
600 723 33 9
393 814 28 21
429 715 34 26
955 177 37 28
226 510 35 23
160 787 38 10
597 591 35 10
314 352 25 15
489 464 33 27
355 321 39 28
406 437 27 11
740 608 25 10
696 249 26 16
706 483 24 20
553 321 30 27
790 300 30 12
171 608 32 7
428 220 40 16
216 280 38 12
532 336 32 22
226 224 25 14
535 171 31 28
438 606 26 11
403 572 29 28
597 538 34 13
170 122 31 10
346 385 31 6
293 386 32 11
740 278 30 20
696 131 34 24
412 335 26 10
537 603 30 20
429 263 33 24
160 307 30 6
146 471 32 10
403 510 24 8
314 216 25 12
Month Subgroup size P Defectives
Jan 1941 12 Month Subgroup sP Defectives
Feb 1941 20 Jan 1941 5
March 1941 20 Feb 1941 20
April 1941 40 March 1941 20
May 1941 35 April 1941 37
June 1941 23 May 1941 21
July 1941 20 June 1941 23
Aug 1941 15 April 1941 20
Sept 1941 15 20.2 avg May 1941 15
Oct 1941 2 10.91177 stddev June 1941 36
July 1941 50
UCL 31.11177
LCL 9.288233 4.64
Month Subgroup size P Defectives
Jan 1941 12
Feb 2437 20
Mar 2013 20
Apr 2207 24
May 2157 21
Jun 1995 23
Jul 2409 20
Aug 2061 15
Sep 5000 60
Oct 1989 18
Week_No. Subgroup SU Defects
1 4 14
2 2 4
3 3 1
4 5 5
5 4 4
6 2 2
7 4 12
8 3 5
9 4 6
10 2 4
11 2 7
12 4 0
13 5 5
14 2 7
15 4 4
16 2 5
17 3 2
18 4 1
19 5 4
20 4 10
Week C Defects
1 5
2 1
3 2
4 3
5 2
6 2
7 6
8 3
9 3
10 6
11 1
12 3
13 8
14 2
15 4
16 1
17 3
18 1
19 2
20 1
21 2
22 3
23 2
24 4
25 2
26 5
27 1
28 2
29 3
30 1
31 4
32 2
33 3
34 1
35 2
36 4
37 2
38 1
39 4
40 2
41 1
42 3
43 5
44 1
45 4
46 1
47 2
48 5
49 4
50 2
Month AHT (Mins)
Month Time Moving Range
Jan 8.7
Feb 8.8 0.1 0.1
Mar 8.1 -0.7 0.7
Apr 9.1 1 1
May 8.7 -0.4 0.4
Jun 8.5 -0.2 0.2
Jul 8.8 0.3 0.3
Aug 8.7 -0.1 0.1
Sep 8.6 -0.1 0.1
Oct 9.1 0.5 0.5
Nov 8.4 -0.7 0.7
Dec 8.9 0.5 0.5
Jan 8.6 -0.3 0.3
Feb 8.9 0.3 0.3
Mar 8.5 -0.4 0.4
Apr 8.6 0.1 0.1
May 8.6 0 0
Jun 8.6 0 0
Jul 8.2 -0.4 0.4
Aug 8.9 0.7 0.7
 I MR

Jan 100 50 50
Feb 50 -40 40
Mar 90 20 20
Apr 70 70 70
Transaction Rohit - 1 Rahul - 1 Rohit - 2 Rahul - 2 Standard Results
1 1 1 1 1 1 Correct
2 1 1 1 1 1 Correct
3 1 1 1 1 1 Correct
4 1 0 0 0 0 Incorrect
5 1 1 1 1 1 Correct
6 1 1 1 1 1 Correct
7 1 1 1 1 1 Correct
8 0 0 0 0 0 Correct
9 1 1 1 1 1 Correct
10 1 1 1 1 1 Correct
11 1 1 1 1 1 Correct
12 1 1 0 1 1 Incorrect
13 1 1 1 1 1 Correct
14 1 1 1 1 1 Correct
15 1 1 1 1 1 Correct
16 1 1 1 1 1 Correct
17 0 1 0 1 0 Incorrect
18 1 1 1 1 1 Correct
19 1 1 1 1 1 Correct
20 1 1 1 1 1 Correct
Names Questions incorrect
Aishwary 2
Alok 2
Ashok 1
Divyesh 3
Transation Rohit - 1 Rahul - 1 Rohit - 2 Rahul - 2 Rohit - 3 Rahul - 3 Rohit - 4 Rahul - 4 Standard
1 CORRECT CORRECT INCORRECT CORRECT CORRECT CORRECT CORRECT CORRECT CORRECT
2 CORRECT CORRECT CORRECT CORRECT CORRECT CORRECT CORRECT CORRECT CORRECT
3 CORRECT CORRECT CORRECT CORRECT CORRECT CORRECT CORRECT CORRECT CORRECT
4 CORRECT INCORRECTINCORRECTINCORRECT CORRECT INCORRECT CORRECT CORRECT INCORRECT
5 CORRECT CORRECT CORRECT CORRECT CORRECT INCORRECT CORRECT INCORRECT CORRECT
6 CORRECT CORRECT CORRECT CORRECT INCORRECT CORRECT INCORRECT CORRECT CORRECT
7 CORRECT CORRECT CORRECT CORRECT CORRECT CORRECT CORRECT CORRECT CORRECT
8 INCORRECTINCORRECTINCORRECTINCORRECTINCORRECTINCORRECT CORRECT INCORRECTINCORRECT
9 CORRECT CORRECT CORRECT CORRECT CORRECT CORRECT CORRECT CORRECT CORRECT
10 CORRECT CORRECT CORRECT CORRECT CORRECT CORRECT CORRECT CORRECT CORRECT
11 CORRECT CORRECT CORRECT CORRECT CORRECT CORRECT CORRECT CORRECT CORRECT
12 INCORRECTINCORRECTINCORRECTINCORRECTINCORRECT CORRECT INCORRECT CORRECT INCORRECT
13 CORRECT CORRECT CORRECT CORRECT CORRECT CORRECT CORRECT CORRECT CORRECT
14 CORRECT CORRECT CORRECT CORRECT CORRECT CORRECT CORRECT INCORRECT CORRECT
15 CORRECT CORRECT CORRECT CORRECT INCORRECT CORRECT CORRECT CORRECT CORRECT
16 CORRECT CORRECT CORRECT CORRECT CORRECT CORRECT CORRECT CORRECT CORRECT
17 INCORRECT CORRECT INCORRECT CORRECT INCORRECT CORRECT INCORRECT CORRECT INCORRECT
18 CORRECT CORRECT CORRECT CORRECT CORRECT CORRECT CORRECT CORRECT CORRECT
19 CORRECT CORRECT INCORRECT CORRECT CORRECT CORRECT CORRECT CORRECT CORRECT
20 CORRECT CORRECT CORRECT CORRECT CORRECT CORRECT CORRECT CORRECT CORRECT
 Results

CORRECT

CORRECT

CORRECT

CORRECT
Sample Client Ashish Ashish Mohan Mohan Result
1 Good Good Good Good Good Correct
3 Good Good Good Good Good Correct 83%
4 Good Good Good Good Good Correct
5 Good Good Good Good Good Correct
6 Good Good Good Good Good Correct
8 Bad Bad Bad Bad Bad Correct
9 Bad Bad Bad Bad Bad Correct
10 Good Good Good Good Good Correct
11 Good Good Good Good Good Correct
12 Bad Bad Bad Bad Bad Correct
14 Good Good Good Good Good Correct
15 Good Good Good Good Good Correct
16 Good Good Good Good Good Correct
17 Bad Bad Bad Bad Bad Correct Sample Expert Operator1
18 Bad Bad Bad Bad Bad Correct 1 Good Good
19 Bad Bad Bad Bad Bad Correct 2 Bad Bad
20 Good Good Good Good Good Correct 3 Good Good
21 Good Good Good Good Good Correct 4 Good Good
23 Good Good Good Good Good Correct 6 Good Good
24 Bad Bad Bad Bad Bad Correct 7 Good Good
25 Bad Bad Bad Bad Bad Correct 8 Bad Bad
26 Good Good Good Good Good Correct 9 Bad Bad
27 Good Good Good Good Good Correct 10 Good Good
28 Good Good Good Good Good Correct 11 Good Good
30 Good Good Good Good Good Correct 13 Good Good
14 Good Good
15 Good Good
16 Good Good
17 Bad Bad
18 Bad Bad
19 Bad Bad
20 Good Good
21 Good Good
22 Good Good
23 Good Good
24 Bad Bad
25 Bad Bad
26 Good Good
27 Good Good
28 Good Good
29 Good Good
30 Good Good
Operator1 Operator2 Operator2b
Good Good Good
Good Bad Bad
Good Good Good
Good Good Good
Good Good Good
Bad Bad Good
Bad Bad Bad
Bad Bad Bad
Good Good Good
Good Good Good
Bad Good Good
Good Good Good
Good Good Good
Good Good Good
Bad Bad Bad
Bad Bad Bad
Bad Bad Bad
Good Good Good
Good Good Good
Good Bad Good
Good Good Good
Bad Bad Bad
Bad Bad Bad
Good Good Good
Good Good Good
Good Good Good
Bad Bad Good
Good Good Good
Application Exe 1 Trial 1 Exe 1 Trial 2 Exe 2 Trial 1 Exe 2 Trial 2 Exe 3 Trial 1 Exe 3 Trial 2 Exe 4 Trial 1 Exe 4 Trial 2 Expert
1 Complete Complete Complete Complete Complete Complete Complete Complete Complete
2 Complete Complete Complete Complete Complete Complete Complete Complete Complete
3 Complete Complete Complete Complete Complete Complete Complete Complete Complete
4 Incomplete Incomplete Incomplete Incomplete Incomplete Incomplete Incomplete Incomplete Incomplete
5 Complete Complete Complete Complete Complete Complete Complete Complete Complete
6 Complete Complete Complete Complete Complete Complete Complete Complete Complete
7 Complete Complete Complete Complete Complete Complete Complete Complete Complete
8 Complete Complete Incomplete Incomplete Complete Complete Complete Complete Complete
9 Complete Complete Complete Complete Complete Complete Complete Complete Complete
10 Incomplete Incomplete Incomplete Incomplete Incomplete Incomplete Incomplete Incomplete Incomplete
11 Complete Complete Complete Complete Complete Complete Complete Complete Complete
12 Complete Complete Complete Complete Complete Complete Complete Complete Complete
13 Complete Incomplete Complete Complete Complete Complete Complete Complete Complete
14 Complete Complete Complete Complete Incomplete Incomplete Complete Complete Incomplete
15 Incomplete Incomplete Incomplete Incomplete Incomplete Incomplete Incomplete Incomplete Incomplete
16 Complete Complete Complete Complete Complete Complete Complete Complete Complete
17 Complete Complete Complete Complete Complete Complete Complete Complete Complete
18 Complete Complete Complete Complete Complete Complete Complete Complete Complete
19 Complete Complete Complete Complete Complete Complete Complete Complete Complete
20 Incomplete Incomplete Complete Complete Complete Complete Complete Complete Complete
21 Complete Complete Complete Complete Complete Complete Complete Complete Complete
22 Incomplete Incomplete Incomplete Incomplete Incomplete Incomplete Incomplete Incomplete Incomplete
23 Complete Complete Complete Complete Complete Complete Complete Complete Complete
24 Complete Incomplete Incomplete Complete Complete Incomplete Incomplete Complete Complete
25 Incomplete Incomplete Incomplete Incomplete Incomplete Incomplete Incomplete Incomplete Incomplete
PRF App1 Trial1 App1 Trial2 App2 Trial1 App2 Trial2 App3 Trial1 App3 Trial2 App4 Trial1 App4 Trial2 Supervisor
1 Incomplete Incomplete Incomplete Incomplete Incomplete Incomplete Incomplete Incomplete Incomplete
2 Incomplete Incomplete Complete Complete Incomplete Incomplete Incomplete Incomplete Incomplete
3 Complete Incomplete Incomplete Incomplete Incomplete Incomplete Incomplete Incomplete Incomplete
4 Incomplete Incomplete Incomplete Incomplete Incomplete Incomplete Incomplete Incomplete Incomplete
5 Incomplete Complete Incomplete Incomplete Incomplete Incomplete Incomplete Incomplete Incomplete
6 Incomplete Incomplete Incomplete Incomplete Incomplete Incomplete Incomplete Incomplete Incomplete
7 Incomplete Incomplete Incomplete Incomplete Incomplete Incomplete Incomplete Incomplete Incomplete
8 Complete Complete Complete Complete Complete Complete Complete Complete Complete
9 Incomplete Incomplete Incomplete Incomplete Incomplete Incomplete Incomplete Incomplete Incomplete
10 Incomplete Incomplete Incomplete Incomplete Incomplete Incomplete Incomplete Incomplete Incomplete
11 Complete Complete Complete Complete Complete Complete Complete Complete Incomplete
12 Complete Complete Complete Complete Complete Complete Complete Complete Complete
13 Complete Complete Complete Complete Complete Complete Complete Complete Complete
14 Complete Complete Complete Complete Complete Incomplete Complete Complete Complete
15 Complete Complete Incomplete Complete Complete Complete Complete Complete Complete
16 Complete Complete Complete Complete Complete Complete Complete Complete Complete
17 Complete Complete Complete Complete Complete Complete Complete Complete Complete
18 Complete Complete Complete Complete Complete Complete Complete Complete Complete
19 Complete Complete Complete Incomplete Complete Complete Complete Complete Complete
20 Incomplete Complete Complete Complete Complete Complete Complete Complete Complete
21 Complete Complete Complete Complete Complete Complete Complete Complete Complete
22 Complete Complete Complete Complete Complete Complete Complete Complete Complete
23 Complete Complete Complete Complete Complete Complete Complete Complete Complete
24 Complete Complete Complete Complete Complete Incomplete Complete Complete Complete
25 Complete Complete Complete Complete Complete Complete Complete Complete Complete
26 Complete Complete Complete Complete Complete Complete Complete Complete Complete
27 Complete Complete Complete Complete Complete Complete Complete Complete Complete
28 Complete Complete Complete Incomplete Complete Complete Complete Complete Complete
29 Complete Complete Complete Complete Complete Complete Complete Complete Complete
30 Incomplete Incomplete Incomplete Incomplete Incomplete Incomplete Incomplete Incomplete Incomplete
 Question 1 Question 2 Question 3 Question 4
Audit 200 Audit 150 Audit 130 Audit 190 Total Opp: 2470
Opp 15 Opp 18 Opp 10 Opp 13 ErrorRate 0.017004
Error 36 Error 45 Error 80 Error 42 CorrectRat 0.982996

Total opp 3000 Total opp 2700 Total opp 1300

Error 0.012 Error 0.016667 Error 0.061538
Correct 0.988 Correct 0.983333 Correct 0.938462

2.26 1.54
3.76 3.04

Z Table 2.1
0.02
Total 2.12
1.5Sigma Sh 1.5

Sigma Leve 3.62

 Low Productivity Error Reason for Attrition Count
Untrained Manpower 210 A 500
Poor Cordination 160 B 25
No R& R 65 C 400
Attrition 45 D 28
Low salary 30 E 90
Poor Planning 18 F 18
Less Manpower 14 G 14
Frequent Breakdown 10 H 10
Change in Requirement 8 I 8
Incentives less 5 J 7
Total 565 Total 1100
X Y
Temprature Sales of Jackets (MN)
45 0 -0.963688
40 5
35 7
32 8
25 11
20 17
15 22
10 30
8 34
5 42

-0.96

Regression Equation

Sales of Jackets
The regression equation is
Sales of Jackets = 40.02 - 0.9539 Temprature

Y=C+MX

The regression equation is

AHT In Sec = - 331.9 + 5.738 Hold Time

-274.9

Regression Equation

Sales of Jackets

Y= C+MX

C= Constant Value
M = Multiple of X

Y
 Tenure
45
40
35
32
20.859 9.114 25
20
15
10
8
5

= 40.02 - 0.9539 Temprature

13.02 20.942
38.22
2 - 0.9539 Temprature

9 + 5.738 Hold Time

= 40.02 - 0.9539 Temprature

36.42

Regression Equation

Sales of Jackets = 5.20 + 0.392 Temprature

8.2
 X Y
Backlog(No of Daycycle Time
45 24
40 20
35 18
32 15
25 11
20 18 0.76
15 18
10 15
8 5
5 0 0.763831
3 0
42 22
Sales of Icecream
50 0.00
15
6
8
1
6
22
30
4
42
Month_hist No of Defects Defects 1
January-02 22 11
February-02 22 24 Handling Time Tenure
March-02 24 10 14 42
April-02 23 15 12 28
May-02 24 20 12 42
June-02 21 30 18 49
July-02 17 25 23 37
August-02 23 29 29 31
September-02 23 28 29 14
October-02 24 16 25 34
November-02 19 30 13 20
December-02 23 23 13 24
January-03 19 11 20 13
February-03 18 10 23 48
March-03 26 11 27 27
April-03 20 26 30 36
May-03 17 15 10 19
June-03 22 30 21 31
July-03 25 13 17 18
August-03 22 30 11 26
September-03 23 25 23 42
October-03 20 19 19 23
November-03 25 22 10 39
December-03 24 10 15 48
January-04 23 22 17
February-04 23 17 27
March-04 24 11 43
April-04 19 21 21
May-04 18 11 45
June-04 25 18 24
July-04 24 17 45
 August-04 26 16 40
September-04 21 27
October-04 25 20
November-04 26 22
December-04 24 13
X Y
Gender Pass Fail Total Quality Scores/Accuracy %/Yield %
Female 100 50 150 67%
Male 85 65 150 57%
Total 185 115 300 62%

Manager Met Not Met Total Met %

Ravi 95 55 150 63%
manish 50 58 108 46% 82 68 55%
Rahul 40 60 100 40%
Total 185 173 358 52%
Gender Pass
Female 100
Male 85
Students
A
B
C
D
E
F Results for: Worksheet 3

Chi-Square Test for Association: Manager, Worksheet columns

Rows: Manager Columns: Worksheet columns

Met Not Met All

Ravi 95 55 150
77.51 72.49
 3.945 4.218

manish 50 58 108
55.81 52.19
0.605 0.647

Rahul 40 60 100
51.68 48.32
2.638 2.821

All 185 173 358

Cell Contents: Count

Expected count
Contribution to Chi-square

Pearson Chi-Square = 14.874, DF = 2, P-Value = 0.001

Likelihood Ratio Chi-Square = 15.015, DF = 2, P-Value = 0.001

Since the P-value is less than 0.05, hence this is considerred as Alt Hypot
 Y Quality/Accuracy 60%
X Gender

Fail
50
65

Worksheet columns
2, P-Value = 0.001

his is considerred as Alt Hypothesis. So we will conclude X (Manager have a siginficant impact on Y (Met %)
Part Operator Measrement (cm)
1 Sam 11.0
1 Rohit 10.9
1 Abhishek 10.9
1 Sam 11.0
1 Rohit 10.9
1 Abhishek 10.9
2 Sam 11.0
2 Rohit 10.8
2 Abhishek 10.7
2 Sam 11.0
2 Rohit 10.9
2 Abhishek 10.7
3 Sam 11.0
3 Rohit 10.8
3 Abhishek 10.7
3 Sam 11.0
3 Rohit 10.9
3 Abhishek 10.7
The regression equation is
Sales of Jackets = 40.02 - 0.9539 Temprature The regression equation is
AHT In Sec = 312.5 + 1.286 Hold Time
Y=C+MX

The regression equation is Y=C +MX

AHT In Sec = - 331.9 + 5.738 Hold Time 324.86

-274.9
The regression equation is
Temprature = 40.63 - 0.9736 Sales of Jackets

temp The regression equation is

Sales of Jackets = 40.02 - 0.9539 Temprature

40.02