Journal of Intelligence Studies in Business
ISSN: 2001-015X
                                                                                                                            Journal of Intelligence Studies in Business
Journal of Intelligence Studies in Business
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                                               Journal of Intelligence                                                      information: https://ojs.hh.se/index.php/JISIB/index
                                               Studies in Business                                   Vol. 9, No. 2 2019
                                                                                                                            Study on the various intellectual property
                                               Included in this printed copy:
                                                Making sense of the collective intelligence
                                                field: A review
                                                Klaus Solberg Søilen                     pp. 6-18
                                                                                                                            management strategies used and implemented by
                                                                                                                            ICT firms for business intelligence
                                                Collective intelligence process to interpret weak
                                                signals and early warnings
                                                Fernando C. de Almeida and Humbert Lesca pp. 19-29
                                                Study on the various intellectual property
                                                management strategies used and implemented
                                                by ICT firms for business intelligence
                                                Shabib-Ahmed Shaikh
                                                and Tarun Kumar Singhal
                                                                                         pp. 30-42
                                                Business Intelligence using the Fuzzy-Kano model
                                                                                                                            Shabib-Ahmed Shaikha*, Tarun Kumar Singhalb
                                                Soumaya Lamrhari , Hamid Elghazi         pp. 43-58
                                                and Abdellatif El Faker
                                                A new corpus-based convolutional neural network
                                                for big data text analytics
                                                                                                                            aSymbiosis International (Deemed University) (SIU), Pune, Maharashtra,
                                                Wedjdane Nahili, Khaled Rezeg            pp. 59-71
                                                                                                                            India, bSymbiosis Centre for Management Studies (SCMS), Symbiosis
                                                and Okba Kazar
                                                Using open data and Google search data for
Vol 9, No 2, 2019
                                                competitive intelligence analysis
                                                                                                                            International (Deemed University) (SIU), Noida, Uttar Pradesh, India
                                                Jan Černý, Martin Potančok               pp. 72-81
                                                and Zdeněk Molnár
                                                The potential of business intelligence
                                                tools for expert finding
                                                Mehdi Dadkhah, Mohammad Lagzian,         pp. 82-95
                                                                                                                            *shabib.ahmed@gmail.com
                                                Fariborz Rahim-nia and Khalil Kimiafar
                                               Editor-in-chief:
                                               Klaus Solberg Søilen
                                              To cite this article: Shaikh, S.A. & Singhal, T.K. (2019) Study on the various
                                              intellectual property management strategies used and implemented by ICT firms
                                              for business intelligence. Journal of Intelligence Studies in Business. 9 (2) 30-42.
                                              Article URL: https://ojs.hh.se/index.php/JISIB/article/view/407
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             Journal of Intelligence Studies in Business
             Vol. 9, No. 2 (2019) pp. 30-42
             Open Access: Freely available at: https://ojs.hh.se/
Study on the various intellectual property management
strategies used and implemented by ICT firms for
business intelligence
Shabib-Ahmed Shaikha* and Tarun Kumar Singhalb
aSymbiosis International (Deemed University) (SIU), Pune, Maharashtra, India
bSymbiosis Centre for Management Studies (SCMS), Symbiosis International (Deemed University)
(SIU), Noida, Uttar Pradesh, India
Corresponding author (*): shabib.ahmed@gmail.com
Received 30 September 2019 Accepted 25 October 2019
ABSTRACT Software technology is seeing enormous growth as it is used in all fields of
technology. It is continuously evolving at a rapid pace and has a short span of the technological
life cycle. The use of the software is not restricted only to information and communication
technology but is used in all fields of technology. In many cases, the inventive step of a product
or service lies solely in the software. Hence, the software plays a crucial role in all fields of
technology. However, ease of copying poses a financial risk for the software industry, thereby
creating major disincentives to the development of innovation. Still, the technology is changing
very fast and firms investing in this technology expect quick returns on their innovation
investments. Strategies for generating and managing intellectual property have subsequently
taken center stage for information and communication technology companies, and patents have
become an important feature providing maximum protection for any technology. Hence,
intellectual property rights strategies in general and patenting strategies especially play a
crucial role in the information and communication technology industry to be globally
competitive. Firms never publish or disclose their intellectual property strategies; hence, this
study makes use of the literature review to highlight various intellectual property management
strategies used by information and communication technology firms for managing their
intellectual property. These strategies can be offensive or defensive and may be used as
proactive or reactive depending on various aspects such as market, territory, technology, or
time. The insights provided in this work may help the research community from the IT domain
in industry and academia to learn and modify their strategies for patent acquisition.
KEYWORDS Business intelligence, competitive intelligence, IP strategies, organizational
performance, patents
1. INTRODUCTION                                                 retrieve, transmit, and manipulate data, often
                                                                in the context of a business or other enterprise.
1.1    Information Technology
                                                                IT encompasses the inputting, storing,
Information and communications technology                       retrieving, transmitting, and managing data
(ICT) is often used as an extended synonym for                  through the use of computers and various other
information technology (IT). IT is the                          networks, hardware, software, electronics, and
application       of       computers      and                   telecommunication equipment (IPO, 2013).
telecommunications equipment to store,                          The core elements in the application of IT are
                                                                                                   31
computers and their peripherals consisting of        1.4    The need for IP strategies in IT
hardware and software.
                                                     The IT industry has rapidly globalized
                                                     (Cameron et al., 2006). As the software market
1.2    Intellectual Property                         started from the US, the US acts as a
                                                     trendsetter for the protection of software via
Intellectual property (IP) is an intangible asset
                                                     patenting. Other countries follow the US in
created from a human mind and having some
                                                     protecting software via patents (Cameron et
value (Kavida & Sivakoumar, 2008; Isa et al.,
                                                     al., 2006) as this protection promotes a nation’s
2009). Intellectual property rights are the
                                                     technological innovation (Wang et al., 2012). A
rights conferred on the persons for exploiting
                                                     fundamental problem for the software industry
their intellectual property within a specified
                                                     is the ease of copying, which often poses a
territory for a specific period. The intellectual
                                                     financial risk (Rao, 2001). This even creates
property rights framework provides various
                                                     significant disincentives to the development of
alternatives for protecting the intellectual
                                                     new and innovative software programs,
property generated from a business or required
                                                     hindering software development (McGowan et
for a business to be globally competitive
                                                     al., 2007). Robust R&D operations are
(WIPO-b). The exploitation and management
                                                     undertaken if protection is provided, which
of this intellectual property is often linked with
                                                     leads to the start of profitable businesses.
business sales, export quality and marketing
                                                     Failure to protect software firms' developed
needs, along with research direction strategies
                                                     products might affect a company’s ability to
to ensure that a firm remains competitive in a
                                                     operate freely at the primary level in the global
business (Zhang & Yang, 2016; Mahajan et al.,
                                                     market (Clarkson & Dekorte, 2006), which in
2015; Debackere & Veugelers, 2005; Zahra &
                                                     turn would threaten a firm’s own existence
Nielsen, 2002; Torvinen, & Väätänen, 2014).
                                                     (Dedrick & Kraemer, 1993; Jyoti et al., 2010).
The full value of IP can be perceived as an
                                                     Software innovations are usually incremental,
information source derived from its technical
                                                     fast-changing, and have a short lifecycle.
details available in patent data, its uniqueness,
                                                     Software is becoming more complex and
and its volume as over 100 million patent
                                                     sophisticated daily, with value-added features.
documents that are freely available online for
                                                     Firms investing in this continually evolving
use as early as 18 months after the filing of a
                                                     and changing technology expect concrete
technology (Khode & Jambholkar, 2017). Parr
                                                     protection for their IP and quick returns on
and Smith (2016) point out that the
                                                     their investments (Shaikh & Londhe, 2016).
commercialization of IP involves annual
                                                          In the field of information technology, trade
revenues of at least 5 trillion USD. Managing
                                                     secrets, copyrights, and patents are mainly
IP in general and patents in particular, has
                                                     considered for protection. While each of these
thus become crucial for the IT industry to
                                                     has its advantages and disadvantages, patents
survive. It is continuously evolving, has a short
                                                     are considered to provide the highest
technological lifecycle, and is hit by many legal
                                                     protection in the ICT sector, specifically for
challenges towards its protection, litigations,
                                                     software (Shaikh & Londhe, 2016). Patents
and trolls (Shaikh & Londhe, 2016).
                                                     qualify the protection of the functional aspect
                                                     of a product, process, or service, along with its
1.3    Strategies                                    underlying idea. The idea behind this is that
                                                     software      can     easily   be    copied and
Strategies are futuristic plans conceived before
                                                     independently developed when it comes into
execution, depending on a set of predefined
                                                     the market, and hence trade secrets, as well as
rules or previous experiences. Krig and Sandra
                                                     copyrights, prove to be weak in protection.
(2017) define strategy as “the determination of
                                                     Additionally, copyrights are meant to protect
the basic long term goals and objectives of an
                                                     the nonfunctional aspects and expression of
enterprise, and the adoption of courses of
                                                     ideas and not the functional aspects and ideas.
action and the allocation of resources necessary
                                                     Hence patent protection in the field of IT and
for carrying out these goals.” The main aim of
                                                     mainly for software is gaining importance. At
strategies is to sustain long term competitive
                                                     the same time, protecting software under
advantage in business via means of building
                                                     patents also ensures that no one company can
defenses against competitive forces (Porter
                                                     claim a monopoly under a particular
1993). Strategies can be proactively planned or
                                                     innovation, thereby increasing competition
reactive, based on situations and market
                                                     (OECD, 2008; the United States. Federal Trade
places.
                                                     Commission,         2003).    Many      important
32
innovations have reached the marketplace            Amongst various IP rights, trade secrets,
with the help of the patent system (EPO, 2013).     copyrights and patents can be used for
Different patent filing strategies are used by      protection in the ICT domain, especially for the
firms to gain a competitive advantage and           software; however, patents are the preferred
survive and thrive in the market place (Shaikh      choice of firms as they provide stronger
& Singhal, 2018). This study focuses on             protection for the functionality of a product, the
patenting strategies of IT firms and uses it        process of service (Shaikh & Londhe, 2016).
interchangeably with the term IP strategy.          Patent filing strategies can be to secure,
                                                    enforce, exploit, or block, which depends on the
2. IP STRATEGIES FOR BUSINESS                       level of innovativeness of the inventions
   INTELLIGENCE                                     (Süzeroğlu-Melchiors et al., 2017). Hence,
                                                    patenting decisions are seen as important
An IP strategy is a subset of the business
                                                    strategic considerations. Firms can gain
strategy (Barrett, 2002) that can be used to
                                                    maximum value from a patent depending on
apply business intelligence for decision
                                                    their ability to enforce the patent (Arrow, 1962;
making. IP strategy plays an essential role in
                                                    Holt et al. 2015; Dornelles, 2016). To enforce
defining, creating, and sustaining a winning        patents, firms need to prepare well in advance
business strategy enabling value creation and
                                                    and create strategies to embed their business
strengthening multiple aspects of an effective
                                                    strategies with patenting strategies to gain a
IP strategy (Pargaonkar, 2016). In the current      maximum advantage in the long run. Patent
knowledge economy, intangible assets have
                                                    strategies encompass a set of resource
gained more valuation, and hence a significant      allocation decisions and underlying “logic” of
portion of enterprise value is presently
                                                    decision making about patents (Somaya, 2012).
governed by IP rights (Fisher & Oberholzer-
                                                    Firms seek patents to prevent copying, fence
Gee 2013). These IP rights, when governed
                                                    and build thickets, attaining licensing income,
wisely, yield value, and put a firm in a
                                                    preventing hold-ups and rewarding R&D
competitively advantageous position. The IP         personnel, in addition to highlighting the
creation, its possession, and utilization can
                                                    innovativeness and competences of the firm
bring practical, long-term, and direct economic     (Cohen et al., 2000; Rudy & Black, 2018;
interest to nationals (Guo & Li-Hua 2008). IP
                                                    Useche, 2014). Firms with active and
strategies thus play an essential role in
                                                    systematic patent management outperform
governing a firm’s IP and are mainly aligned        those that remain inactive and non-strategic
with the overall business strategy to
                                                    (Soranzo et al., 2017)
successfully survive and thrive in the market
                                                       Protection of IP does not happen
place. IP rights are used to create income, to
                                                    automatically and may require active
defend the firm’s competitive status, and to
                                                    measures to enforce IP rights and at the same
address competitiveness (Davoudi et al., 2018).     time, defend and preserve those (Spruson &
IP is a valuable financial and strategic resource
                                                    Ferguson, 2007). Patent filing strategies can be
that needs careful management by every              used to secure, enforce, exploit, or block
organization. Without proper IP management,
                                                    competition, depending on the level of
organizations may expose themselves to
                                                    innovativeness of the inventions (Süzeroğlu-
unnecessary risks and infringements as they
                                                    Melchiors et al., 2017). Firms that remain
may be unaware of the value and benefits of the
                                                    inactive and non-strategic for patent
IP they possess (Spruson & Ferguson, 2007).
                                                    management are outperformed by firms that
    IP strategies refer to planning related to
                                                    have an active and systematic patent
intangible assets. Its management involves the
                                                    management system in place (Soranzo et al.,
formulation and execution of plans related to       2017). The survival of the firms is based on how
IP strategies. An appropriate IP strategy and
                                                    they perceive IP and patents, in particular,
its management enable smooth technology and         generate it and then utilize it further. It has
knowledge transfer (Guo & Li-Hua 2008). In
                                                    become essential for firms to exploit their
general, an IP management strategy includes:
                                                    technologies internally as well as externally to
                                                    avoid losing their value to competitors
     1. Creating or acquiring intellectual
                                                    (Chesbrough, 2003). Firms can gain maximum
        property                                    benefit from a patent by their ability to enforce
     2. Governing the owned intellectual
                                                    the patent (Arrow, 1962; Holt et al. 2015;
        property, and
                                                    Dornelles, 2016). Patent strategies include all
     3. Extracting value from the owned             decisions involving resource allocation along
        intellectual property
                                                                                                   33
with the logic of decision making about patents         •   Block competing products
(Somaya, 2012). Firms also need to ensure that          •   Generate           income            from
the IP they perceive and generate is aligned                commercialization
with their business needs and strategies to             •   Deter potential infringers
achieve long term objectives. A valid IP                •   Defend an infringement action
management strategy assists firms in                    •   Attract investment
capturing and protecting the outcomes of their          •   Raise the organization’s profile, or
investment in innovation. Management of                 •   Increase the sale price of the
intellectual property involves:                             organization’s shares or business
      1. An understanding of what intellectual       IP management strategies can be viewed as
         property is,                                offensive or defensive, depending on where and
      2. When the intellectual property has          how they are applied (Spruson & Ferguson,
         been created,                               2007; Fisher & Oberholzer-Gee, 2013). An
      3. The value of the created knowledge,         offensive IP strategy is generally to take action
      4. And how to protect intellectual             against an infringing party, while a defensive
         property that has value.                    strategy is intended to obtain IP to minimize
                                                     the risk of being sued by others for
Competitive advantage over rivals is achieved        infringement. Striking the correct balance
by firms depending on how well they align their      between being offensive and defensive is a
IP strategies with business strategies. This         complex task. It may depend on the market
paper highlights the various strategies used by      place, market size, number of players, and the
firms for protecting and managing their IP as        technology in question. New entrants in the
available in the literature of the work carried      markets, as well as old players, can exercise
out by researchers. It also brings forth             both these strategies. Different strategies are
enablers, which may be the outcome of the            listed under these two main categories are
strategies implemented by ICT firms along            highlighted below.
with indicators of organizational performance.
                                                        2.1.1 Defensive IP Strategy
2.1     Intellectual Property
                                                     Defensive strategies seek to provide a firm the
        Management Strategies
                                                     freedom to operate and commercialize its
Motohashi, (2008) defines a firm’s IP strategy       invention without hindrance from patents that
as “strategic use of its technology pool, which is   belong to others (Rudy, & Black, 2018; Somaya,
a firm’s capacity for innovation output, such as     2012). They are helpful when there is high
new products or processes, based on in-house         fragmentation in the market for patentees, and
R&D or acquired technology from external             firms are unable to arrange licensing due to
sources.” The core purpose of an IP strategy is      transaction costs (Jell et al., 2017). Defensive
to develop an IP economy (Guo & Li-Hua,              strategies are thought to be reactionary,
2008). Without appropriate strategies, firms         focused on protecting the current value of IP
that are not patenting will be unable to             (Somaya, 2003; Rudy & Black, 2018). Various
capitalize    on    their    investments, and        defensive IP management strategies, as
researchers may be prevented from conducting         highlighted below, are implemented by
even the most basic research (Clarkson &             business     firms   for     enhancing     their
Dekorte, 2006). Hence, the role of patent            organization's performance.
management has changed from creating a
purely legal barrier for competitors to a               a) Legal Privilege: Legal privilege can be
sophisticated utilization of patents to achieve            asserted by firms that do not own IP in
maximum returns on innovation (Süzeroğlu-                  a technology (Rudy & Black, 2018).
Melchiors et al., 2017).                                   Firms attempt to affect their
    IP management is the use of systematic                 competitors’ patent holdings by using
processes to understand the intellectual                   opposition      and      re-examination
property of others and to generate your own                proceedings (Somaya, 2012). They can
(Spruson & Ferguson, 2007). IP management                  use legal suits to either defend the
strategy needs to address organizations' needs             legality of the use of a technology or
to achieve commercial goals successfully. The              altogether challenge the validity of the
firms may use IP as a tool to:                             patent holder’s claim on the technology.
34
        However, defensive litigation is a rare         the context of standard-setting, because
        option as there is a high cost of               once a standard is picked, any patents
        litigation, along with an emotional toll.       necessary to comply with that standard
        Even if a firm wins, other competitors          become truly essential and each patent
        in the market are also free to capitalize       can confer significant market power on
        on the success, and if litigation is lost,      its owner, and the standard itself is
        damage awards can be huge (Fisher &             subject to holdups if these patent
        Oberholzer-Gee, 2013).                          holders are not somehow obligated to
                                                        license their patents on reasonable
     b) Invent Around: Firms mainly chose to            terms (Shapiro, 2000). Firms also
        commercialize their IP possessions              collaborate to form alliances within the
        using in-house development and supply           industry. Collaboration is built for
        of goods or services based on “inventing        transferring, bifurcating, or reducing
        around” a said technology. Inventing            the consequences of potential risk via
        around a said technology provides an            failure in R&D output. Collaboration
        alternate way to tackle technology              may also be formed in cases when there
        blockage (Cohen et al., 2000; Fisher &          are fewer resources available for
        Oberholzer-Gee, 2013). It helps firms to        delivering technology. Collaboration
        increase their R&D capabilities, forms          efforts trigger opportunities for value
        a basis for the investment in new               creation and at the same time, also
        products, a defense against others’             present substantial challenges in
        business strategies, and a competitive          seeking to appropriate this value
        advantage in the market place (Lang,            (Belderbos et al., 2014).
        2001). However, it requires huge
        investments, manpower, and resources.        d) License-In: Licensing-in comprises
        The time taken to bring a product into          procurement of required technologies
        the market is also longer.                      under license from an IPR owner.
                                                        Licensing-in is a way to acquire
     c) Collaboration: Instead of inventing             products or technologies without
        around solely, firms can share R&D              expending the time and resources
        resources by collaborating with other           necessary       to      develop      them
        firms via universities, intra, and inter-       independently.       In     some    cases,
        industry partners who are seeking an            licensing-in is required to gain access to
        alternative, complementing technology           technologies that are proprietary but
        for the technology in question.                 standardized in products of interest.
        Collaboration helps firms benefit from          Licensing-in reduces the time to market
        external knowledge partners, which              and might also be used to legalize
        facilitates the blending of external and        infringement. For faster entry into the
        internal ideas into new products,               market place, it is recommended to
        processes, and systems (Belderbos et            license technology from the market
        al., 2014). It also helps reduce the            leaders. It helps a firm to operate freely
        financial burden and also distributes           in the market without the fear of
        the risk in case of failures (Fisher &          litigation. The difference in cost
        Oberholzer-Gee, 2013; Holgersson,               between acquiring knowledge from
        2012). Firms also collaborate with              another person and originally creating
        competitors      to    infiltrate    their      that     knowledge       is    substantial
        intellectual knowledge and learn about          (Lindberg, 2008). Licensing can also be
        their technological skill sets (Krig &          sought by companies for allied services
        Sandra, 2017). Firms work with                  required for the functioning of their
        government and foundations in                   product or service. By doing so, firms
        bringing out new manuals and                    concentrate on the core product
        standards          in        technological      development and license the other
        development.          Through        such       dependencies from outside. Firms also
        collaboration, firms may emerge as              license-in technology for operational
        leaders in technology, which maintains          freedom even if they have developed a
        those standards (Krig & Sandra, 2017).          technology in-house in case its IP is
        Blocking patents are also common in             held by others. A patent license is, in
                                                                                             35
       such cases, seen as “a simple means of         inventions, pay higher royalties, or to
       collecting money in exchange for               build a fierce reputation (Somaya,
       agreeing not to sue” (Feldman &                2012). Firms also make use of external
       Lemley, 2015). Licensing-in helps firms        attorneys to file patents while following
       increase their business values and             a “maximization approach,” resulting
       profits and also avoids litigation (Krig       in more claims, filing in more countries,
       & Sandra, 2017). Firms can also                and more PCT applications (Süzeroğlu-
       coordinate the acquisition of multiple         Melchiors et al., 2017). Exercising
       related patents using licensing to             market powers through litigation is
       create patent fences or thickets, which        high in the software industry compared
       later can be used as a bargaining chip         to other sectors. Patent litigation is
       in cross-licensing negotiations (Reitzig,      undertaken by patent holders to both
       2007).                                         dissuade and economically punish the
                                                      patent infringer (Reitzig, 2007).
                                                      However, patent infringement is often
   2.1.2 Offensive IP Strategy
                                                      challenging to detect, and enforcing a
Offensive patenting, on the other hand, is            patent through litigation can be
mostly exercised by firms having a broad              extremely costly, disruptive, time-
patent portfolio or those owning patents of high      consuming,        and      unpredictable
quality. Offensive IP management strategies           (Somaya, 2012).
are thought to be proactive, focused on
protecting the future value of IP (Somaya,         b) Sell: Instead of capitalizing on the
2003; Rudy & Black, 2018). The various                value of innovation, firms may also
offensive IP management strategies are                need to make trade-offs in their patent
highlighted below.                                    strategies to allow their technologies to
                                                      create greater value in the marketplace
   a) Exercising Market Power: As patents             and out compete other innovative
      authorize the creation of monopolies,           solutions (Somaya, 2012). An outright
      firms exercise market power by                  sale is another option that can be
      ensuring that no other firm infringes on        exercised by the industry if the value of
      its technology. The most valuable               the technology is high in the hands of
      patents are not those likely to be used         others (Krig & Sandra, 2017). This
      by the patent holder but those likely to        enables an increase in competition.
      be infringed upon by competitors                Inventors      can      transfer     their
      because the primary role of the patent          technologies to other firms within the
      is as a bargaining chip to buy the              same industry that are better suited to
      freedom of action (Hanel, 2006).                make the application, production, and
      Although a patent provides its holder a         marketing investments that are
      right to commercialize or license its           necessary to turn inventions into
      product, firms make use of enforcement          commercially successful innovations,
      mechanisms via litigation in pursuit of         by enabling combinations of resources
      profits (Nerkar et al., 2007). Generally,       of different types (Holgersson, 2012).
      the value of the patent right reflects the      Selling can also be an attractive
      power of the patent to contribute to the        strategy for firms if the innovator firms
      profitability of the company in some            lack manufacturing or marketing
      manner (Holt et al. 2015). Firms                facilities (Fisher & Oberholzer-Gee,
      employ patent litigation to detect              2013).
      imitation and aggressively enforce their
      patent’s     rights against      possible    c) License Out: Licensing-out requires
      infringement (Somaya, 2012; Rudy &              that the owner of IP, licenses its IP to a
      Black, 2018). The use or threatened use         licensee in return for royalties and/or
      of litigation helps a firm to protect its       other    considerations.     It    allows
      IP and at the same time gain                    maximizing license revenue, thereby
      competitive advantage (Rudy & Black,            fully exploiting a firm's R&D
      2018) by enforcements with a desire to          capabilities (Parr & Smith, 2016).
      take out competition, encourage                 Many software vendors prefer to license
      infringers to stop using patented               the use of their product rather than sell
36
        them, thereby retaining ownership.          e) Donate: Technology in the hands of a
        Licensing-out is also an enabler to            few helps personal gains, but when it is
        ensure that the competitive firm               in the public domain it helps society.
        becomes dependent on a firm’s                  Citing      this  example,       software
        technology and does not invest in its          companies like IBM, Google and
        R&D, thereby locking out the option of         Redhat try to donate some of their
        inventing around by competitive firms          patents in the public domain (Wen et
        and impeding innovation (Reitzig,              al., 2015). However, this is often done to
        2007; Krig and Sandra, 2017; Fisher &          understand how technology can be used
        Oberholzer-Gee, 2013). Licensing-out           and led further or is perceived by
        also helps reduce the transaction costs        others. This also opens the doors of
        and at the same time, may also certify         bigger firms to identify targets to
        invention     quality    to    potential       acquire or collaborate in the future.
        technology partners, thus encouraging          Innovators may also choose to provide
        them to license the patented technology        their innovation freely in cases where
        (Somaya, 2012). Most of the time, firms        there is low return from licensing of
        patent technology with a motive to             patents due to weak protection or
        improve its bargaining position in             involving high transactional costs
        patent licensing (Mihm et al., 2015).          (Harhoff et al., 2003). It can also be
                                                       disclosed freely to increase one's
     d) Cross Licensing: Cross licensing is            reputation in the market place.
        another form of barter of technology           Donations can also act as signals of a
        which may be royalty-free, or with a           firm's R&D capabilities, which in turn
        flow of royalties (Hanel, 2006). Cross         may attract financial capitals (Fisher &
        licensing occurs when two competing            Oberholzer-Gee, 2013).
        firms with different R&D strengths
        take advantage of each other’s              f) Signaling         and       Disclosure:
        intellectual assets. Cross licensing           Signalling technological advancements
        creates the same sort of synergy as a          or disclosure of technology in the public
        joint venture without the inconvenience        domain sends signals to competitors
        and delay of setting up joint operations.      about a firm’s commitment towards a
        These are relatively common in high            technology. This influences rivals to
        technology and knowledge-led fields.           exit R&D competition and redirect their
        Cross licensing can be a remedy to cut         R&D efforts (Gill, 2008; Somaya, 2012).
        through patent thickets. If two patent         This may also be done by firms to
        holders are the only companies capable         generate prior art, so rival innovative
        of manufacturing products that utilize         firms may find it harder to obtain
        their intellectual property rights, a          patents in the same technology domain,
        royalty-free cross-license is ideal            and the focal firm may be able to catch
        (Shapiro, 2000). Cross licensing is the        up with competitors in the race to own
        preferred means by which large                 critical patents (Baker & Mezzetti,
        companies clear blocking patent                2005; Somaya, 2012; Reed & Storrud-
        positions amongst themselves or settle         Barnes, 2011). Firms may patent “bad”
        outstanding patent disputes (Shapiro,          inventions to mislead rivals in their
        2000). It is also seen as an alternative       efforts to build on the technologies
        strategy for building large patent             disclosed in patents (Somaya, 2012).
        portfolios that helps to ward off patent       Specific patent actions may also be
        infringement and gain access to rivals’        undertaken to signal the firm’s patent
        technology (Motohashi, 2008; Fisher &          strategy and intentions credibly.
        Oberholzer-Gee, 2013; Rudy & Black,            Signaling and disclosure can be done
        2018). Patents can also be used to             through         article      publication
        negotiate a cross-licensing agreement          (Holgersson, 2012) using a companies’
        that helps in reducing the cost of             official website or web-based online
        acquiring the needed technology (Lang,         publication portals such as IP.com or
        2001; Cockburn & MacGarvie, 2011).             Research Disclosure. It is an efficient,
                                                       effective, and inexpensive strategy to
                                                       prevent competitors from patenting in
                                                                                           37
    the technological space described in the         their portfolio will have a higher future
    publication disclosure (Barrett, 2002).          performance than a company without
                                                     patents. Patent fencing is an expensive
g) Patent Fencing: Individual patents                but powerful strategy to discourage or
   are often ineffective as others can build         stop competitors as this tool makes it
   technology around them (Jell et al.,              difficult for a competitor to expand on
   2017). Firms, therefore, file patents             their     patent     portfolio   without
   with the sole aim of blocking                     infringing on patents held by this
   competitors, ensuring freedom to                  strategy implementer (Jackson, 2007).
   operate (Hanel, 2006; Guellec et al.,
   2012; Weatherall & Webster, 2014).             h) IP insurance: The need to address IP
   Firms try to patent not only the                  issues increases with the success of
   technology but also all related                   organizations as such organizations are
   technologies of said technology, thus             increasingly monitored by competitors
   creating     large    patent      portfolios      for possible infringements (Spruson &
   (Shapiro, 2000; Lang, 2001; Weatherall            Ferguson, 2007). Business needs to
   & Webster, 2014; Rudy & Black, 2018).             protect its IP risks in-house via a legal
   Known as “patent fencing”, “patent                compliance program and also by
   pools”, “patent stacking”, “blocking”,            outside means via insurance. Apart
   “clustering and bracketing”, “blitzkrieg,         from traditional insurance policies to
   consolidation”,      “blanketing        and       manage risk, firms should effectively
   flooding”, “fencing and surrounding”,             use other risk management devices,
   “patent harvesting and ramping up”,               such as legal compliance programs, to
   “portfolio and network arrangements”              ensure freedom to operate, new types of
   (Jackson, 2007) or “patent thickets”,             litigation insurance, and net loss
   the combination of multiple patents               insurance (Simensky & Small, 2000).
   makes it costlier to invent around, and           Legal compliance can be used by firms
   they block competitors thereby forcing            to avoid infringement of others' IP and
   competitors to license and pay higher             at the same time to protect their IP
   royalties (Cohen et al., 2000; Jell et al.,       from infringement by others to
   2017). These patent pools help firms              maximize their value. However, legal
   when threatened (or sued) over another            compliance is rarely used in offensive or
   firm’s patents, as the focal firm can             defensive roles. The cost of IP
   threaten back with its patents, leading           enforcement in the software domain is
   to a situation of mutual holdup that              too expensive, and hence it is suitable
   forces a faster resolution of the standoff        for firms to insure against the financial
   (Somaya, 2003; Ziedonis, 2004). Firms             costs of enforcement proceedings
   also use the “block to fence” strategy by         considering the significant amount of
   acquiring a substantial number of                 time, effort, and resources spent in
   patents not only for their core                   creating and protecting the IP.
   innovations but also for related                  Depending on the type of insurance and
   processes and substitute products,                its cover, the IP insurance may cover
   hoping to drive up the cost of “inventing         the costs of bringing legal action to
   around” (Fisher & Oberholzer-Gee,                 prevent or stop IP infringement by
   2013). Studies have also pointed out              unauthorized users along with costs of
   that the broader a firm’s patent                  legal expenses to enforce the IP right
   portfolio, the more likely it is to develop       and costs of defending cross-claims
   new products (Rudy & Black, 2018).                brought by the alleged infringer. It may
   This private strategic value of patents           also cover the costs of proceedings
   may be increased in the presence of               brought against an organization for
   ‘thickets’ which can help in the growth           infringement of IP owned by a third
   of R&D activities by constraining the             party, including damages payable by
   ability of firms to operate without               the organization.      IP insurance is
   extensive licensing of complementary              advisable to firms in the early stages of
   technologies (Noel & Schankermann,                IP creation, and it helps the firms to
   2013) and outsiders may consider that             spread the risks and financial costs
   a company with additional patents in              involved in IP lawsuits and at the same
38
         time, acts as a deterrent to potential     significant patent portfolio is available in hand,
         infringers (Spruson & Ferguson, 2007).     firms should try to use a more proactive
                                                    offensive approach with strategic patent
An offensive IP strategy is generally to exercise   management that could lead to a competitive
market power and take action against an             advantage (Figure 1). IP management strategy
infringing party, while a defensive strategy is     thus leads to an increase in a firm’s value and
intended to obtain IP to operate freely in the      its performance.
markets and minimize the risk of being sued by          This study has several significant
others for infringement. Having a correct           implications not only for IT firms but also for
balance between offensive and defensive             academics and practitioners involved in IPR,
strategies is a complex problem as it is            specifically in R&D and patenting. An IP
dependent on the market place, market size,         strategy is driving businesses to align their
number of players, and the technology in            business strategy with IP strategy to survive
question.                                           and thrive in the market place and set future
    Industries are more inclined to undertake       goals along with competitive advantage. The
offensive or defensive strategies to enjoy          present research explores various offensive and
positive performance outcomes (Somaya, 2003;        defensive IP management strategies IT firms
Ziedonis, 2004; Rudy & Black, 2018). The            are deploying to gain a competitive advantage
patent strategy of firms is usually tied with its   in the market place. These highlighted
business strategies depending on its market         strategies may provide the managers with an
place, market size, players involved along with     insight into various options they may deploy
the technology, and its protection. While the       within their organizations to achieve a
average patent may be a weak and porous             competitive advantage.
instrument, carefully crafted patents and
combinations of patents may become more             3. CONCLUSION
effective tools for a firm’s strategy (Somaya,
                                                    IP in the field of ICT is gaining importance
2012). Firms’ IP strategies are evolving, and
                                                    with the advent of new emerging technologies.
licensing decisions may be due to patent
                                                    Creating and managing IP in the field of ICT
infringement, or a firm involved in a patent
                                                    has become a key differentiator for the success
infringement case may adopt a serious view of
                                                    of ICT firms as the industry is moving with a
IP management (Motohashi, K. 2008).
                                                    rapid pace of innovations that have a shorter
    Generalizing, it can be concluded that
                                                    life cycle. The exploitation of IP and patents in
initially, when firms do not have patents or are
                                                    particular is often linked with business sales,
new entrants in a technological market, they
                                                    export quality, and marketing needs, along
should use a defensive approach and follow
                                                    with research direction strategies to ensure
generic patenting strategies while trying to
                                                    that a firm remains competitive in business.
accumulate a patent portfolio. When a
Figure 1 Patenting strategies and firm’s value.
                                                                                                   39
Firms have started looking and opting for               and Direction of Inventive Activity: Economic
various IP management strategies to achieve             and Social Factors. Princeton Univ. Press,
success and competitive advantage. IP strategy          Princeton.
has thus become a force for organizational           Baker, S., & Mezzetti, C. (2005). Disclosure as a
performance, and businesses have begun                  Strategy in the Patent Race. Journal of Law
aligning their IP strategy with their business          and Economics, 48(1), 173-194.
strategy to successfully survive and thrive in
                                                     Barrett, B. (2002). Defensive use of publications
the market place. Amongst various IP rights,
trade secrets, copyrights, and patents can be           in an intellectual property strategy. Retrieved
used for protection in the ICT domain,                  from http://biotech.nature.com.
especially for software; however, patents are        Belderbos, R., Cassiman, B., Faems, D., Leten, B.,
the preferred choice of firms as they provide           & Van Looy, B. (2014). Co-ownership of
stronger protection for the functionality of a          intellectual property: Exploring the value-
product, the process of service. It is also seen        appropriation and value-creation implications
that firms with active and systematic patent            of co-patenting with different partners.
management outperform those that remain                 Research Policy, 43(5), 841-852.
inactive and non-strategic.                          Cameron, D. M., MacKendrick, R. S., & Chumak,
   Various offensive and defensive IP
                                                        Y. (2006). Patents for Computer Implemented
strategies exist with the aim of attaining a
                                                        Inventions and Business Methods. Canadian
competitive edge in the market place.
Defensive strategies seek to provide a firm the         IT Law Association; Toronto. Retrieved from
freedom to operate and commercialize an                 http://www.jurisdiction.com/itpatents.pdf
invention without hindrance from patents that        Chesbrough, H.W. (2003) Open Innovation: The
belong to others. Defensive strategies are              New Imperative for Creating and Profiting
thought to be reactionary, focused on                   from Technology, Harvard Business School
protecting the current value of IP. Offensive           Press, Boston.
patenting, on the other hand, is mostly              Clarkson G & Dekorte D. (2006). The problem of
exercised by firms having large patent                  patent thickets in convergent technologies,
portfolios or those owning patents of high
                                                        New York Academy of Sciences, 1093, 180–
quality. Offensive IP management strategies
                                                        200.
are thought to be proactive, focused on
protecting the future value of IP. Industries are    Cockburn, I., M., & MacGarvie, M. J. (2011).
more inclined to undertake an offensive or              Entry and Patenting in the Software Industry.
defensive    strategy    to     enjoy    positive       Management Science, 57(5), 915-933.
performance outcomes.                                Cohen, W.M., Nelson, R.R., and Walsh, J.P.
   IPR in general and patents in particular             (2000). Protecting their intellectual assets:
serve as a barter system that helps promote             appropriability conditions and why us
innovation and research by putting innovation           manufacturing firms patent (or not), (No.
in the public domain in exchange for exclusive          w7552). National Bureau of Economic
rights over the said technology for a limited           Research, Cambridge, MA.
period. The creation, protection, and
                                                     Davoudi, S. M. M., Fartash, K., Zakirova, V. G.,
enforcement of IP can bring direct, practical
                                                        Belyalova, A. M., Kurbanov, R. A., Boiarchuk,
long-term economic interest to nations. Firms
seek to gain and maintain a competitive                 A. V., & Sizova, Z. M. (2018). Testing the
advantage by managing and protecting IP as              Mediating Role of Open Innovation on the
they accumulate patent portfolios to gain               Relationship between Intellectual Property
market share or increase profits via multiple           Rights and Organizational Performance: A
strategies. The study puts forth various IP             Case of Science and Technology Park. Eurasia
strategies used by firms. Many of these                 Journal of Mathematics, Science and
strategies are still evolving and are                   Technology Education, 14(4), 1359-1369.
implemented      proactively     or    reactively    Debackere, K., and Veugelers, R. (2005). The role
depending on various scenarios and situations.
                                                        of academic technology transfer organizations
                                                        in improving industry science links, Research
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