Orumanet User Guide
Orumanet User Guide
5
SERVICES
Services are broadly classified into two categories
1. New Connection Services(NCS) and
2. Other Services(OS) ie { Meter change/ Tariff change/ connected load
change etc. }
Other Services are again classified as
a) Customer Requested Services(CRS)
{ require to remit application fee and other charges }
b) Section Initiated Services(SIS)
{ mainly for data entry correction purposes without application fee }
Package connection steps
1. Application Data Entry – Service Initiation
{ Services => Customer Services =>New Customer/Connection }
2. Fee Remitance (Login as cashier)
{Collection => Collection entry => On counter }
3. Priority Assigning
{ Services =>Priority=>Effect }
4. Job Assignment for Field Verification
{ Services => Jobs=>Assign Jobs }
5. Meter Arranging for Connection
{ Services =>Arrange Materials=>Meter } Now we get Con No.
6. Field Verification
{ Services =>Field verification=>New Connection =>Initial Data
Entry }
7. Connection Effecting – Meter Attachment & Initial Reading Entry
{ Services => Completion =>New Connection}
New Connection Services-Normal steps
1. Application Data Entry – Service Initiation & Fee Remitance
{ Services => Customer Services =>New Customer/Connection }
2. Fee Remitance (Login as cashier)
{Collection => Collection entry => On counter }
3. Job Assignment for Field Verification
{ Services => Jobs=>Assign Jobs }
4. Field Verification
{ Services =>Field verification=>New Connection =>Initial Data
Entry }
5. Estimate Preparation
{ Services =>Estimate=>prepare }
6. Estimate Approval
{ Services =>Estimate=>Approve }
7. Fee Remitance (Login as cashier)
{Collection => Collection entry => On counter }
8. Priority Assigning
{ Services =>Priority=>Effect }
9. Job Assignment for Completion
{ Services =>Jobs=>Assign Jobs }
10. Meter Arranging for Connection
{ Services =>Arrange Materials=>Meter } Now we get Con No.
11. Connection Effecting – Meter Attachment & Initial Reading Entry
{ Services => Completion =>New Connection}
OBJECTIONS
Services => Objections => Property Crossing => Add Property
Crossing
On proceeding by selecting, then details of property owner to be entered.
Nature of consent and status (Accepted/Not Accepted) to be given in the next
screen.
On successfull completion next details can be entered.
New Number Format (13 digit)
• Consumer Numer Format : ttssssknnnnnn – eg:1145076001258
• Applicant Number Format : ttssssyynnnnn – eg:2145071301258
• Tocken Number Format : ttssssnnnnnnn – eg:3145071234567
tt – Type {First digit 1- Consumer, 2- Applicant , 3- Tocken Number}
{ Second digit 1-LT , 2-EHT , 3-HT , 4-Grid/Licencee }
ssss (3rd digit to 6th digit) – Section Code
k (7th digit) – Check Digit
n (8th digit to 13th digit) – Running Number
yy in Applicant No. (7 digit to 8th digit) – Year
th
Note: Any number of Service Connections can be given under same customer
number, ie a Customer can have multiple connections. In that case consumer
numbers will be different but customer number will be the same.
OTHER SERVICES(OS)
Meter change/ Tariff change/ connected load change etc.
These services are classified into two groups:
1. Customer Requested Services(CRS)
{Services require to remit application fee and other charges specified for
that service.}
Use either of the following sequence
a) Services => Customer Services =>New Customer/Connection
B) Services => Customer Services =>Existing Customer
For Meter Change OR Multiple Changes such as Load Change(Customer
Requested )
1. Demand creation– Service Initiation
{Services=>Customer Services=>Existing Customer=>Meter Unit
Change(Meter/CT)}
2. Fee Remitance (Login as cashier)
{Collection => Collection entry => On counter }
3. Job Assignment for Field Verification
{ Services => Jobs=>Assign Jobs =>Field Verification }
4. Field Verification
{ Services =>Field verification=>Other Services =>Initial Data
Entry }
5. Estimate Preparation
{ Services =>Estimate=>prepare=>Meter Unit
Change(Meter/CT) }
6. Estimate Approval
{ Services =>Estimate=>Approve }
7. Fee Remitance (Login as cashier)
{Collection => Collection entry => On counter }
8. Priority Assigning
{ Services =>Priority=>Effect }
9. Job Assignment for Completion
{ Services =>Jobs=>Assign Jobs }
10. Meter Arranging for Connection
{ Services =>Arrange Materials=>Meter }
11. Meter Unit Attachment
{ Services => Completion =>Meter Unit Change(Meter/CT)}
2. Section Initiated Services(SIS).
{ initiated mainly for data entry correction purposes without application
fee.}
Meter Change SIS has a different channel compared to other SIS. All
other SIS starts with prompting for Consumer Number. Eg
Tariff/Purpose Change:
Use the following sequence
Services => Section Initiated Services =>
For Meter Change (Section Initiated )
1. Assign Meter/CT Change
Services => Section Initiated Services =>Meter/CT Change
=>
2. Job Assignment for Field Verification
{ Services => Jobs=>Assign Jobs => Meter Changing }
3. Meter Equipment Arranging
{ Services => Arrange Materials=>Meter => Section Initiated
Meter Change}
4. Meter Unit Attachment
{ Services => Completion =>Section Initiated Meter Change}
For Phase Change (Section Initiated )
1. Assign Phase Change
Services => section initiated services =>Phase Change =>
2. Job Assignment for Field Verification
{ Services => Jobs=>Assign Jobs => Phase Conversion }
3. Meter Equipment Arranging
{ Services => Arrange Materials=>Meter => Section Initiated
Phase Change}
4. Meter Unit Attachment
{ Services => Completion =>Section Initiated Phase Change}
METER MODULE
New module introduced in Orumanet is the meter module. In Orumanet
each meter
is identified particularly as a particular asset. Each meter reading is connected
to a meter
unit connected to a particular consumer with meter and cts as single unit. Each
meter have a current location which may be at section store,consumer
premises or meter testing units. So once entered meter details should not be
reentered either in that section or on other sections if it is given away to other
sections.
New Meter Data Entry
When a meter is supplied to the section store for the first time, the
meter details
should be entered in Orumanet for further purposes. Use the button sequences
as below:
Settings=>Meter
For adding a single meter use the button Add Single Meter.Select meter type
from the list and click the button PROCEED. The meter items listed is same as
the meter items provided by the SCM software. It was used both for user
convenience and intergration with SCM software. Enter all the meter details
and save.A new meter will be added to the section store. These process could
be free from user intervention when SCM package is fully functional and
Integrated with OrumaNet.
BATCH NUMBER : M4631 { M for Manarcadu and Digits for Section code }
Dismantling
1 Request Dismantling
1. Demand creation– Service Initiation
{ Services => Customer Services =>Existing Customer }
2. Fee Remitance (Login as cashier)
{Collection => Collection entry => On counter }
3. Work Priority Assignment
{ Services =>Priority=>Other Services=>Effect=> Request
Dismantling }
4. Employee/Team Assignment for Service Completion
{ Services =>Jobs=>Assign Jobs =>Dismantling }
5. Service Process Completed
{ Services => Completion =>Other Services => Request
Dismantling }
6. DM bill preperation
Billing => Preparation => Dismantle Bill }
7. Reading entry DM bill
{ Billing => Reading Entry =>Dismantle Bill }
8. Verify DM bill
{ Billing => Verify Readings =>Dismantle Bill }
9. Approve DM bill
{ Billing => Approve =>Dismantle Bill }
10. SD Adjustment
{ Consumers – Account Closure – Adjust SD }
11. Credi Refund .
{ Consumers – Account Closure – Credit Refund }
2 Defaulter Dismantling
DM notice can be issued only to those consumers which are in DC status
for more
than 6 months. Now these consumers are available for issuing DM notice.
If the consumer is not clear his arrears within 15 days from the date of
issuing DM
notice, then DM process can be started as follows.
1. Issue DM notice
{ Consumers =>Dismantle=> Issue Notice }
2. Start DM process – Cancel DM process
Note:
While DM bill prepertion, it should be keep it in mind that DM bill date should
be different
from its last regular bill date.
Billing
Bills for CD,OYEC... related to services are generated by the Section Officer
(A.E). Revenue Branch generates and issues the bills for energy consumption
and penalities.
In this section we discuss about the bills generate by the Billing/Revenue
Branch of the section office.These bills are catagorized into four :
1. Regular Bills
2. Request Bills
3. Special Bills and
4. Dismantle Bill.
1. Regular Bills
Monthly as well as bimonthly bills generated as per the consumption of
consumer include in this section. These bills can be prepared as single bill or as
Bulk.
Regular (Single) Bill Preparation
Select from Dropdown Menu
1. Billing => Preparation => Regular Bill (Single)
• Enter the 13 digit Consumer Number and Proceed
• Select Year and Month and Proceed
• Please note the Remarks column. If the consumer is in the billable
status, the remarks will be 'To be prepared'. Then Select the Reading Date
(Current date or later). Bill Date will be same as the Reading Date. Due Date
and DC Date will appear automatically. If the Due date or DC date
displayed falls in a holiday, it can be corrected to the next working day. Then
click on the button PREPARE BILLS FOR SELECTED CONSUMER. 'Bill Prepared
Successfully ' message will be displayed in the screen.
2. Select Billing => Reading Entry => Regular Bill (Single)
• From the list appeared, click on the 'ENTER READINGS' button against
the consumer.
Previous Reading and the meter/reading status will appear.
• Enter the present Reading and select the reading status if any change.
• If the available reading is after the completing the rotation (means the
present reading is too smaller than previous reading ), mark the box near
Yes on Meter Rotation
• Reamarks is optional
• Enter the Spot Bill Amount and click on CALCULATE button.Bill details
will be displayed
• Click on SAVE button to complete the process. If you want to correct the
reading entered,
please click on EDIT button. You will re-direct to the reading entry screen
3. Select Billing => Verify Readings
• Select Year,Month,Area and Day and then click on PROCEED
• You can verify the readings and Spot Bill Amount entered,Consumption
etc of each consumer. The consumption may not be correct if any
changes occured after the previous bill.
• Select the consumers and click on SUBMIT FOR SCHEDULING/ONLINE
APPROVAL
2. Request Bills
Normally regular bills (monthly/bimonthly bills) are issued to the
consumers periodically. In some exceptional cases (like tenant vacating
premises), interim bills are needed as requested by the consumer. To prepare
Request bills,follow the steps below:
Billing => Preparation => Request Bill
• Enter the 13 digit Consumer Number and Proceed
• Bill date is fixed as the current date and Reading date can be changed
upto one week prior to the bill date.
• Due date and DC date can be changed, if necessary. Due Date and DC
Date should be greater than (atleast one day) the Bill Date and Due Date
respectively.
• Click on the button CREATE REQUEST BILL
Select Billing => Reading Entry => Request Bill
• Select the consumer and follow the steps as described on Regular Bill
(Single)preparation
3. Special Bills
When a consumer's bill does not correspond to normal billing logic there
should be a
provision for entering manually calculated bill value into a bill (Ex-System Bill).
Another occasion arises when A.P. T. S. directs section office to issue a penal bill
to a consumer as they find any irregularity in the consumer's premises (APTS
Penal Bill). Assistant Engineer of the section office may also issue such
inspection bills to consumers ( Inspection Bill – Section).
Un-Metered Billing
1. Billing >> Un-Metered Billing >> Street Light Data
2. Billing >> Un-Metered Billing >> Street Light Billing
3. Select Billing => Verify Readings
4. Select Billing => Approve (Single)
Changes
Billing >> Changes >> Area/Day/Walkorder Change
Billing >> Changes >> FR Correction
Billing >> Changes >> Cancel Changes
Billing Parameter
Billing >> Billing Parameter >> Manual Average
Billing >> Billing Parameter >> Quata Base Average
Billing >> Billing Parameter >> Special Billing Parameters
{LEMG,SCMG,LineRental,DutyExemption,Penalties,Concessions,Additional
/Extention Load,KSEB Special Types,Consumer Beneficieries, Quata Base
average}
Billing Efficiency
Billing >> Billing Efficiency
{From Here we can find the billed and unbilled Consumers details and status}
Advance Note
Consumers >> Advance Note >> Create
• Enter Consumer Number
• Enter No of Months and click on Assess Advance Amount (System will
calculate the Rebate Applicable Bill Amount ie duty exempted amount)
If any arrear exists to the Consumer,Advance Note can't be Prepared
Consumers >> Advance Note >> Approve
Consumers >> Advance Note >> Cancel
Consumers >> Advance Note >> List / Report
Bulk preparation of bills
• For bulk preparation, initially schedule the bill preparation through
Schedules=> Bill preparation =>Schedule bill preparation
• The prepared bills reading can be entered through, Billing=> Reading
Entry.
• After the bills reding entry, the bills may be submitted for processing,
Schedules=>
Schedule Bill processing then select Year, month, area code & day code.
• Now the Regular bill amount will be available in the cashier screen for
collection.
TOD BILLING
Consumers having Connected Load upto 100 KW and
Contract Demand upto 100 KVA, following options are
available.
(i)Consumption Based TOD :But 3 phase domestic consumers having
monthly average greater than 500 units should change
to Consumption Based TOD on the next day of last reading date.
(ii) General TOD: Industrial Consumers having connected load greater
than 20 KW can opt contract demandbetween 1KVA and 100KVA and should
change to General TOD. Connected Load upto 19999 W only normal billing is
allowed.
(iii) Demand Based Billing: General and Commercial consumers having
connected load greater than 20KW can opt Demand Based Billing with contract
demand between 1KVA and 100 KVA (As per request).
Consumption Based TOD for Domestic Consumers:-
(3 phase domestic consumers having monthly average greater than
500 units should change to Consumption Based TOD on the next day
of last reading date.)
1. The consumers to be changed to general TOD tariff can be available from
the menu
Menu:- Report = > Consumer Report =>Consumer Details . Here select
period up to, status as connected, tariff and consumption of above 500 units.
2. If the connected meter in the premise is TOD , but in the system data it is
not TOD , then change the meter to TOD in the system by editing meter data
as follows.
Menu:- Setting => Meters => Edit Meter Data => Enter Con. No and
then proceed.
Pricing type change
Menu:- Services => Section initiated services => Pricing type change
=> Enter Con.No and proceed.
4. Then complete the pricing type to Consumption Based TOD as follows.
Menu:- Services => Completion => Other Services => Section
Initiated Pricing Type Change. Here carefully enter all the details such
as .
Present Rdg Next day of the last reading entered in Oruma
Date
Duty 10% of EC
Duty 10% of EC
can opt Demand Based Billing with contract demand between 1KVA
Stage I
Scheduling bills for Preparation and its Execution is included in Stage
I[Bill
Preparation]
1) Schedule for Preparation
Use button sequence below:
Schedules => Prepare Bills => Schedule For Preparation
Through this menu the Consumer list with Billing Month, Area and Day Code
will
get for Preparation Schedule. Here, only the selection of consumers in a
particular
Area and Day code is available for preparation is possible. After selecting,
these
consumers is listed for executing preparation. Execution of schedule will be
done by
the server when it is free.
2) Cancel Schedules
To cancel a schedule use the button sequence as below
Schedules => Prepare Bills => Cancel Schedules
Area Day Code Wise list of consumers which are scheduled for execution will
obtain
from this menu. The scheduled list of consumers for preparation execution can
be
cancelled through this menu.
Note:
Cancellation of list is possible only before the execution of schedule.
3) View Schedule Status
To view a scheduled task use the button sequence as below
Schedules => Prepare Bills => View Schedule Status
Here Area Day Code wise viewing of Executed Schedules for Bill Preparation will
be possible. After schedule execution Senior Superintendent or Senior Assistant
should view this status. In this report, successfully executed bills as well as bills
which are not executed with various exceptions(errors) will be listed.
4) Roll Back and Reprepare
When there is any change occurs in billing parameters or in collection
parameters
after Preparation execution, roll back and reprepare should have to done.
Billing => Preparation Rollback => Scheduled Bills
Roll Back is the process of cancelling preparation by cancelling the bills. All bills
are
cancelled and fresh preparation should have to do for these bills. After rollback
if the
bills are to be prepared again then the reading date should be the current date.
Stage II
1. Reading Entry
Reading entry can be done for a batch of regular bills ,single regular
bill,request
bill and dismantle bill etc. Use the button sequence
Billing => Reading Entry => Regular Bills(Batch)
Select from the list and start entering reading for each consumers shown
below.
In Schedule process values are not calculating at the time of reading entry.
Here Only
the last open reading, current meter and reading status, Spot bill amount
and Reader
remarks are capturing and is saved. In reading entry these details are only
saved and
are not taken for calculation. As reading entry and its calculation includes
heavy
process, in scheduling these details are saved to minimise the data
transfer.
There are two status in reading entry:-
1) ENTER READINGS:- Here Area/Day Code wise list of bills will obtain for
reading
entry. Readings can be entered through this status one by one. In reading
entry screen
an enabled 'SAVE' button, a disabled 'EDIT' button, 'PREVIOUS CONSUMER'
button, 'NEXT CONSUMER' button is provided. After entering readings press
'SAVE' button for saving the entry. If a consumer's readings is not needed to
be
entered then press 'NEXT CONSUMER' BUTTON for skipping to next
consumer.
To return previous consumer press 'PREVIOUS CONSUMER' button.
2) EDIT READINGS :- Already entered readings can be edited through this
status.
Readings can be edited until it is submitted in Verify readings.
Stage III
Verify Readings
Billing => Verify Readings
After the readings are saved Senior Assistant has to verify the readings
entered. In
'Verify Readings' Area/Day Code wise list of bills is provided for verification
whether the entered readings is correct or not. Details such as Consumer
No:, Bill
Details, Meter, Previous Rdg./Status, Present Rdg./Status, Rotation,
Consumption,
Spotbill/Amount, Type, Remarks is provided for verification.
After verification these bills can be submitted for Scheduling. Also in single
billing
process verification is needed after reading entry, but the difference is that
single bills
will get for approval after verification.
Stage IV
Schedule For Processing
For scheduling use the button sequences as below
Schedules => Process Bills=> Schedule For Processing
Area/Day Code wise list of bills for executing process schedule(bill
approval) for
Senior Superintendent is provided. Here the Senior Superintendent has to
verify the
readings and submit the bills for executing the schedule('SCHEDULE FOR
PROCESSING'). After verifying the readings if any irregularities found the
Senior
Superintendent can resend the bills for reading entry ('SEND BACK FOR
READING EDITING'). Only the selection of bills for approval is doing in this
process, execution of bills is done by the system in batch process.
Cancel Schedule
Scheduled processes can be cancelled before it is executed ie it can be
cancelled
that day itself. The button sequence for schedule cancel is below
Schedules => Process Bills =>Cancel Schedule
Area/Day Code wise list is provided for cancelling schedule, from
which the
required schedule can be selected for cancellation. Cancellation is possible only
before the
schedule execution.
View Scheduled Status
The executed schedules processes can be viewed through the menu
Schedules => Process Bills =>VIEW Schedule Status
Date wise selection of executed processed bills will get from this
menu. The
live status of executed bills will be seen from this report.
Exception Handling
After scheduled processes are executed ,the executed processes can
be checked
for any exceptions. The exceptions are handled using the button sequence as
below.
Schedules => Process Bills => Handle Exceptions
After execution of the schedule the senior superintendent should
verify the
'EXCEPTION HANDLING' menu. Area/Day code list of bills which have
exception
'Approval Failed. Difference between Spotbilled amount(Rs.------/-) and System
Generated
Amount(Rs. -----/-) exceeds the allowable limit(Rs.200/-) is available. Here two
options are
provided :-
1) ACCEPT READINGS AND PROCEED WITH APPROVAL:- Senior
Superintendent can have the option to forcefully approve the bills without
editing the
readings or changing the spot bill amount through this option. After force
approval
selection these bills will enter into online stream and will be available in
the single
bill approval stage.
2) SEND BACK FOR READING EDITING:- If Senior Superintendent intends to
change the readings or correct the spot bill amount 'Send Back for
Reading Editing'
can be selected.
By selecting this option the bill is resend to 'VERIFY READINGS' where the
bill is
possible to 'EDIT'. If 'EDIT' button is selected then the bill is diverted to
online
stream and a 'PROCEED' link will be availble. When selecting the
'PROCEED'
button reading editing is possible, after reading editing the bills will get for
single
bill approval. If this resended bills should be scheduled again then the bills
should
be Rollback or Reprepare and start the scheduling process.
3) If Exceptions are raised other than 'Approval Failed. Difference between
Spotbilled
amount(Rs.------/-) and System Generated Amount(Rs. -----/-) exceeds the
allowable
limit(Rs.200/- then the Schedule should be cancelled through 'CANCEL
SCHEDULE' option and thereafter reading can be edited or the bills can be
Rollback
or Reprapare.
Possible Exceptions
1. Bill Preparation
Empty avgerage and if no quota base average may be given.
2. Bill Approval
1. Difference of Spot bill amount and system generated amount exceeds
Rs.200.
2. Billing time stamp mismatch (billing related updation in database after
initiating
billing process)
3. Meter readings and statuses not entered.
4. Pending completion of services of billing related changes
Note
For new consumers, manual average should be entered before bill preparation,
through
Billing=>Billing Parameters=>Manual Average
Enter the consumer number in the screen which appears and select the main
meter or other
meter which ever is applicable. Enter the new average in the screen shown
below.
COLLECTION
The collection module includes the following.
1. Collection of Cash/Cheque/ DD
2. Issuing receipts to the consumers or applicants (ie, customers)
3. Remit the collected amount into the Bank
4. Report to the billing branch that the collection has already made.
5. Remittance chellan or pay in slip collected from the Bank and handed over
to the
Billing Branch.
The cashiers are the primary users in this menu. A cashier login into the
system for
taking collection using his/her hris number as cashier role. A cashier is not
permitted to take collection through counter process, if any previous counters
opened by him remains open or live. RC list preparation and DC list generation
are posssible only after remittance
prepartion by closing the counter.
When the counter process is started by the cashier, the following options
are
available to him.
2. Oncounter, Mannual
3. Outstaton
4. Division Level
5. Re-entry of cancelled collections
6. Cheque/DD Register
7. Cancel collection marking
8. Print receipt
9. Remittance
10. Check counter status for DC list.
1. Oncounter Collection
Collection – Collection entry – On counter
Click the Start A New Counter In This Collection Cener button ,enter consumer
number
and proceed.
Now different categories of bills like Regular energy bills, Penal energy
bills, Dipute
bills, Other non energy bills, Non SOP bills (Dvn), Direct advance,
Instalment(both SOP
and Dvn) etc seen in the screen. Then select appropriate category for payment,
enter the
amount now paying, select payment mode, procced and save the payment.
Here a receipt
number is generated and sent to printer.
2. Mannual Collection
Sometimes it is not able to take the collection throgh the system due to
power
interruption, non-availabilty of server access, system failure etc. In such cases
the KSE
Board is compelled to take collection mannually by giving mannual receipts.
Then these
receipt amounts are entered into the system by giving actaul collection date,
receipt amount etc as follows. That is, this menu is used to enter offline
collection using mannual receipts.
Collection =>Collection entry => Mannual collection
Enter the relevant data and proceed.
Enter Consumer No and then proceed as that of Oncounter collection.
3. Out station Collection
Outsation collection includes Friends collection, Akshaya collection, Bank
collection
etc and they are to be entered in the system after obtaining scrolls from those
offices. This
menu is used to enter the collection towards KSEB taken in non KSEB counters.
In addition to this automatic updation of the collection is now possible from non
KSEB counters like Friends , Akshaya , Bank etc.
4. Online Collection
The consumers of KSE Board can also remit their payment due to energy
charges
through online. The official website of KSE Board for making online payment is
“kseb.in”
and the consumers use this website for payment.
5. Division Level Payment
Some consumers made their payment of electricity charges directly in the
account of
Executive Engineers of corresponding Electrical Divisions. This payment is
effected in the
section offices by using the menu Division Level Payment as follows.
Collection =>Collection entry => Division Level
6. Collection Cancellation
Sometimes it is necessary to cancel the collection which is already
effected. This
process has two steps. They are
1. Cancel collection marking {Collection => Cancel collection =>
Mark}
2. Cancel collection approval {Collection => Cancel collection =>
Approve}
If a collection is to be cancelled on the same day of the collection (ie,
before
remittance preperation), the cashier can mark that receipt for cancellation and
then send to
Revenue Officer for the approval of this cancellation. The Revenue Officer can
give an
approval to cancel this marked receipt.
Collection => Cancel collection => Mark
In this case select OPEN COUNTER RECEIPTS to each the screen
below.Enter receipt number and proceed to mark for cancellation.
Note:-
(1) In this connection, it may be noted that the cashier can mark the receipt
for
cancellation only before the remittence process is completed. The
remitted receipts
can be cancelled only by Senior Superintendent.
(2) Any employee who created the receipt have the previlage to mark that
receipt for
cancellation also.
7. Cancellation of closed counter receipts
Some occassions are there in which remitted receipts (ie, closed counter
receipts) are needed to be cancelled. This action has done only by the Revenue
Officer or Section
Officer. The following points to be taken in mind while cancelling the closed
counter
receipts.
This is required when a remittance cannot be cancelled.After cancellation
proper re-
entry must be done to match the collection and remittance.Cheque/DD
Dishonour should be cancelled through Remittance => Remitted instruments
Menu. Do not use this screen to cancell a receipt in connection with Cheque/DD
Dishonour. If a remitted Cheque/DD is
cancelled other than Dishonour reason, the instrument will remains open and
proper re-
entry should be done.
The remitted receipts (ie, closed counter receipts) can be cancelled as
follows.
Collection => Cancel collection => Approve => Closed counter
receipts => Enter
receipt no. => Proceed => Give details => Cancel collection =>
Approve
Note:
This cancellation will affect the collection amount, but not remittance. Hence
proper re-
entry must be done against cancelled receipts.
8. Re-entry of cancelled collections
It is necessary to cancel the receipts before or after closing of counter. If it
is
cancelled before the closing of counter, re-entry of cancelled collection is not
needed. But if the cancellation takes place after remittance completion and
remittance is not needed to be cancelled, then the cancelled receipt amount is
used to take collection for another consumer.
In such cases re-entry is used as follows
Collection => Collection entry => Re-entry => enter actual collection
date => proceed =>select and give Con.No. => select payment
category and proceed.
9. Adjust Advance
Some consumers have outstanding advances and pending bills for
payment at the
same time. Here it is noted that all regular energy bills are adjusted against the
outstanding advance, but non-SOP bills and other SOP bills like ACD are not
adjusted from the existing advance. In such cases adjust advance provision is
used to adjust the bills against the available advance. The process is as follows
Collection => Adjust advance => Enter Con. No. => Select the
category bills to be
adjusted => Select required bills for apply advance => Save and
proceed.
9. Remittance
Collection process of a cashier (ie, counter process) is completed only if
each days
remittance is prepared, update and close remittance. The remittance process is
as follows.
{ collection =>Remittance =>Prepare Remittance }
Select collection date & collection center – Select live counter process data –
stop user selected live process – Enter denomination – prepare
remittance and Proceed – Enter remittance parameters – Proceed –
Complete remittance and close counter process . Here it shows that
Remittance Process Completed Successfully.
Note(1) :- RC list preparation is mandatory for proper DC list generation and
hence prepare RC list as and when each counter process is complted.
Note(2) :- A cashier is not permitted to take collection if any of his previous
counter proces
remains open.
For checking the collection of each day we can use the sequence
Reports=> Collection Reports => General Collection =>Division
Reports=> Collection Reports => General Collection =>Tariffwise SOP
Reports
Collection of single cheque for multiple consumers
Sometimes a single cheque / DD is to be taken for collection against
different consumers. In this first take collection against any one consumer as
usual by payment mode as cheque/dd as the case may be and giving actual
amount as the consumer desires to pay, but total amount of the instrument
must be entered as instrument amount. Now the balance amount after
adjusting the payment against previous consumers remains open and it should
be taken as collection against other consumers by selecting open cheque in the
lef side and continue this process till the instrument amount is completed.
Also , the system will not allow to close the counter if a collected Cheque/DD
remains open for taking collection.
General Instructions
(1) Application Stock
The addition and widrawal of stock of application forms are also available
in the system. This facility is available for Billing Assistants, Revenue Officers
and Section Officers. The process is as follws.
Settings => Application Stock => Add/Withdraw stock.
(i)Advance Collection
If a consumer wishes to pay his current charge in advance for a period 6
months or one
year, then a rebate is allowed to him for energy charge. This process is done in
the system
before the collection as follows.
Consumers => Advance Note => Create (Advance Note )–Enter consumer
number- Enter detais required – Assess Advance Amount – Give Remarks and
Save.
Thus an advance note is created. Here eligible rebate is created. Then
give approval
to this note. After giving approval, the required amount can be paid to the
counter.
Important Points for Reference
DC List Preparation
If a consumer not cleared his payment due to the KSE Board within due date of
payment,then his consumer number is appeared in the DC list for effecting
physical DC.
Consumers with connection status ’connected and using ‘and ‘connected and
not using’
are taken for DC. Only DC applicable bills are taken for preparing DC list.
DC Applicable Bill types are Regular CC, Request CC,ExSystem
CC,APTS,Inspection Bill, Un-Connected Minimum,BankCharges-SOP and Annual
ACD
Note:
DC exempted consumers for the given dc date are not taken. All pending bills
except
dispute bills are taken into account for the DC list generation. Whenever a
new entry comes in the dc list and if there is a previous live dc, then it is
cancelled and its original dc date is passed on to the new dc list entry . This is
required for RF generation to get the DC duration.
DC duration = Original dc date-Fully paid time.
The screen sequence is
Consumers - >Disconnection
1.Exemptions
2.Download DC List
3.Cancel DC List
4.Effect DC
5.Migrated DC List
1.Exemptions
Here consumers can be marked for DC exemptions, and one can Edit/Cancel DC
Exemptions.
2.Add Exemption
First Enter Consumer Number after it is validated. Enter the exemption details
Note:
DC Exemption Reasons include
1.Special Sanction by Govt./Board
2.Special Sanction for Tsunami Victims
3.Court Order
4.Others(specify in remarks)
One condition for adding DC exemption is START DATE must be after LAST
DC
EFFECTED DATE and previous exemption END DATE(if any).
Also No new exemption can be added unless the previous one is cancelled.
3. Update/Cancel Exemptions
Note:Reasons for End Date change are
1. Entry mistake
2. End Date Extended
3. Exemption Stopped .
4. Download DC List
The screen sequence is
Consumers - >Disconnection - >Download DC List
DC list for a given date can be downloaded from here.
5. Cancel DC List
Note: Reasons for DC List Cancellation
1. Payment not accounted in system
2. Exemption not accounted in system
6. Effect DC
Consumers - >Disconnection - >Effect DC
Enter Consumer Number. Reading entry screen along with DC list details is
shown.
7. Migrated DC list
Shows DC list migrated from oruma
Reconnection Management
The reconnection screen is as follows
Consumers => Reconnection Which includes
1.Prepare RC list
2.Consolidated RC list
3.Effect RC
1. Prepare RC list
RC list may be prepared more than once a day.But it must be taken at
least once in a
day. For this RC list preparation is made mandatory at counter closing . If RC list
is not
prepared at least once, dc list preparation through schedule will be blocked for
the day.
During DC list preparation ,if a new entry happens for a consumer already
in dc list,
the old entry is cancelled and original dc date of previous entry is passed to
subsequent
new entries if payment is not effected. If payment is effected no need to pass
the original dc date. Payment is effected by RC list preparation process.So if RC
list is not prepared,
payment is not effected and subsequently original dc date get passed to new
entries and
this affects the dc duration and hence RF. As part of this RC List made
mandatory at
closing.
2.Consolidated RC list
When RC list is prepared more than once in a day we need a consolidated
RC list.
Consolidated RC list taken to get an anomaly report which includes consumers
excluded
from previously prepared RC lists whose payments have been cancelled.
3.Effect RC
Consumers - >Reconnection - >Effect RC
RC Report
To get the RC report use the buttons below
Reports => DC/RC reports => RC reports.
Select the filter parameters to
generate the required report.
3 Edit AE,PRA
Application
4 Jobs Assign Job AE,
8 Priority Effect AE
{ New
Connection}
Assign AE,
(OTP) AE
Cancel Effecting AE,
Priority Effect AE
{Other
Services}
Menu Consumers
Sl.No Main Menu Sub Menu Purpose User
1 Profile AE,SE,PRA,ORS,M
R,LM,SS,SA,CR
2 Security Settings Assessment/ SS,SA
Deposit Credit
Excemption,TDS
Exemption, PAN
entry
SD Interest SS
SD Reassessment SS
SD Reports AE,SS,SA
3 Advance Create SS,SA
Note
Approve AE,SS
Cancel AE,SS
List/Report AE,SS,SA
4 Category NPG AE,SS
Correction
KSEB AE,SS
General AE,SS,SA
Effect DC AE,SE,ORS,SS,SA
Migrated DC List AE,SS,SA,CR
6 Reconnectio Prepare RC List AE,SS,SA,CR
n
Cancel RC List
Consolidated RC AE,SE,ORS,SS,SA,
List CR
Effect RC AE,SE,ORS,SS,SA
7 Dismantle Issue Notice AE,SE,SS,SA
8 Account Adjust SD SS
Closure
{ Close
Account}
Rollback SD SS
Adjustment
{Revenue Process RR SS
Recovery }
View RR Details AE,SS,SA
Withdraw RR SS
{Settle Credit SS
Account}
Refund SS
View Refund Details AE,SS,SA
9 Bulk Payers
10 NPG
Consumers
11 Customer Customer Updation AE,SS,SA
Manageme
nt
Menu BILLING
Sl.No Main Menu Sub Menu Purpose User
SS,SA
SS,SA
SS,SA
3 Print View Bills AE,SE,PRA,ORS,MR
,LM,SS,SA,CR
Print Bills AE,SE,PRA,ORS,MR
,LM,SS,SA,CR
4 Reading Regular Bills SS,SA
Entry (Batch)
5 Verify SS,SA
Readings
6 Approve SS
(Single)
7 Bill Manual Revision SS,SA
Managemen
t
Change Due/DC SS,SA
Dates
Dispute Bill AE,SS
Installments AE,SS,SA
Revision Details AE,SS,SA
8 Un-metered Billing SS,SA
Street Light Data SS,SA
FR Correction SS,SA
Cancell Change AE,SESS,SA
10 Billing AE,SS,SA
Efficiency
Menu SCHEDULES
Sl.N Main Menu Sub Menu Purpose User
o
1 Billing Schedule for SS,SA
Process Preparation
{Prepare Bills}
Cancel Schedule SS,SA
Execute Schedule SS
View Schedule AE,SS,SA
Status
{Process Bills} Schedule for SS
Processing
Cancel Schedule SS
Cancel Schedule SS
View Schedule SS
Status
SD Interest SS
Crediting
Schedule for SS
Processing
Cancel Schedule SS
View Schedule AE,SS,SA
Status
5 SD Interest Schedule for SS
Crediting Processing
Cancel Schedule SS
Cancel Schedule SS
View Schedule AE,SS,SA
Status
7 SDR Schedule for SS
Completion Processing
Cancel Schedule SS
View Schedule AE,SS,SA
Status
8 {Preferences AE,SS
} DC List
Settings
Menu REPORTS
Sl.N Main Menu Sub Menu Purpose User
o
1 Consumer Consumer Details AE,SE,PRA,ORS,M
Reports R,SS,SA,CR
SD Interest AE,SE,PRA,MR,SS,
SA,CR
SD Reassessment AE,SE,PRA,MR,SS,
SA,CR
2 Billing Bill Detail AE,PRA,SS,SA,CR
Reports
Menu ACCOUNTS
Sl.N Main Menu Sub Menu Purpose User
o
1 SOP 10 AE,SS,SA,CR
Division AE,SS,SA,CR
Cash
Remittance
SOP 12 AE,SS,SA
SOP 14 AE,SS,SA
SOP 15 AE,SS,SA
Division Cash AE,SS,SA
Receipts
Consolidated AE,SS,SA
Menu SETTINGS
Sl.N Main Menu Sub Menu Purpose User
o
1 Customise AE,SS
Office
2 Meter AE,SS,SA
Reader-Bill
Area Map
3 Temporary AE,SS
Employees
9 Pole- AE,SE,ORS
Transformer
Map
Menu COLLECTION
Sl.No Main Menu Sub Menu Purpose User
1 Collection On counter Taking live collection CR
entry
Mannual Entry for offline AE,SS, SA,CR
collection using
Mannual Reciepts
Outstation Entry for collection AE,SS,CR, SA,CR
taken in non-KSEB
counters
Division Entry for collection AE,SS,CR, SA,CR
Level taken in Division
offices
Re-entry For re-entry of AE,SS,CR, SA,CR
cancelled collections
2 Adjust Apply outstanding AE,SS
Avance advances against all and SA
pending bills
3 Cancel Mark Mark non remitted The employee who
collection recepts to be cancelled created the
receipt SS,CR
Approval For effect the SS/AE
cancellation of marked
receipts
4 Print receipt Print the receipt at any AE,SS,SA and CR
time
5 Remittance Prepare Prepare pay slip and AE,SS,SA and CR
remittance close the counter. First
stage of remittance
Update To changer remittance AE,SS,SA and CR
remitter/ date, remitter name etc
Date before remittance
Dear sirs
These notes are not completed. If you can spend your valuable time Please
modify and upload it. Surely it will helps others
A work flow is introduced in this release for receiving and processing the
application
of Grid connected Solar Energy System.
For generating the demand through system, following procedure should be
done at
electrical section offices.
PS: Followed by the PROCCED button, a screen will appear. The section user
should fill
the relevent column . Then click on the ''CONFIRM & PROCEED'' button for
generating the solar grid application fee
If any of the consumers solar grid request is already processed (before the
release of
OrumaNet version 1.7.6) by collecting application fee (through the menu
Miscellanious
demand generation) and solar meter is not installed, such consumers receipt
no. ( against
Miscellanious demand ) should be enterd in the text box provided
But the option has been disabled due to exceeding the period of 6 months of
solar application processing
2. Job Assignment
3. Field Verification
{Field Verification =>Other Services => Initial Data Entry => Grid Connectivity
of Solar Energy System-LT.}
By default Capacity of Solar Energy System requested by the consumer will be
shown in the text box provided for entering capacity of Solar.If any change is
required in
the Capacity Of Solar Energy System the user should edit the capacity and
Click on the
Proceed button .
The user should select the Feeder (HT/LT) based on the Solar Plant to be
Connected. If the HT Feeder is selected, Enter the Average Load of HT feeder.
The details regarding the LT FEEDER to which the solar panel is connected in
the
consumers premises is connected should be entered .
• The “ From Pole Number ” is the pole from where the Feeder starts. Select
from the
Combo box the desired Pole number.
• The “ To Pole Number ” is the end point of the Feeder. Select the desired Pole
number from the Combo box .
Enter a Feeder Name For the Same and click the button ADD LT FEEDER. Then
continue with Field Verification.
If the details of the “ LT Feeder ” are entered already, such details will be
displayed
in the combo box provided for selecting the “LT Feeder” .Then enter the
average load of
“ LT Feeder ”.
• The average load of the LT feeder should be entered. The load whichever is
higherwill be considered.
For generating the Solar Grid Registration fee following details should be
entered .
Based on the Solar Capacity entered in the Field Verification, Solar Grid
Registration
Fee will be generated and displayed
5. Effecting Priority
bill pay
6. Job Assignment
Before proceeding with the Meter arrangement Net Meter should be added
using the
Menu
8. Completion
In the FR entry screen Final Readings of the existing meter shall be provided in
the
text box for entering the FR. The Present Reading date can be selected upto the
last Bill
Date / Change effect Date.
New work flow is introduced in this release for receiving and processing the
application of Grid connected Solar Energy System of HT consumers.
1. Job Assignment
2.Field Verification: Can select HT feeder and enter average load of the feeder.
On completion of this stage, SPIN and Solar Grid Registration Fee will be
generated.
4.Priority
5.Completion