Baixados
Baixados
2023;26:e230233
                                                                                                                                                       Original Articles
                                                                                                                                                       1 of 20
Abstract
This text proposes the design of care models that are more effective and appropriate
for the characteristics of the aged population. To this end, the article expounds on the
need for emphasis on low-complexity care that focuses on coordination, prevention                              Keywords: Older adults.
and client monitoring to reduce wastefulness, offer better quality care and lower costs.                       Care Models. Instruments.
Furthermore, the epidemiological assessment instruments used and the detailed routine of                       Epidemiological Evaluation.
all health professionals are presented. Thus, it is endeavoured to deliver the best care for                   Health Professionals.
the aged and, within an estimated timeframe of around 20 years, render this sustainable,
transforming not only care for this segment of users, but for the health system as a whole.
1
    Universidade do Estado do Rio de Janeiro, Universidade Aberta da Terceira Idade. Rio de Janeiro, RJ,
    Brasil.
Correspondence
Renato Peixoto Veras                                                                                                      Received: October 08, 2023
unativeras@gmail.com                                                                                                      Approved: October 27, 2023
                                                                                            http://dx.doi.org/10.1590/1981-22562023026.230233.en
Contemporary care model for the elderly: the current need
     The statistics show that, in 1950, the total               A shortcoming of most care models is that they
Brazilian population numbered 54 million, rising to         are disease-centred. Sadly, preventive actions are still
213 in 2020. According to projections, the population       regarded as an overload of procedures and additional
is set to reach 229 million by 2050, and subsequently       costs. However, this approach should be recognized
decline to 181 million in 2100. The absolute growth         as a strategy which, over the medium-to-long term,
was a factor of 3.3 within the space of 150 years (lower    can reduce admissions and other much higher-cost
than the 4.3-fold increase in the global population)        procedures12.
6
  . While the growth in the Brazilian population as a                                                                    3 of 20
whole was high, the increase in the older age stratum          All evidence points to the fact that biomedicine-
exceeded the global average.                                based health systems will eventually run into
                                                            sustainability problems. This fact suggests that
    Brazil must take on the task of ensuring quality        programs for aged clients should be built based
of life for its senior citizens who, as per the majority    around integrated care, with an active role of health
of Brazilians, have low education and poor social           professionals and their team in managing not only
protection Health-wise, this group has a high               the disease but the person, making judicious use of
prevalence of multiple chronic diseases7, which             the available technology and of quality information
require on-going care8 placing an economic burden           and routine monitoring.
on society9 due to the growing demand for health
services. Aged patients, compared with other age                Medical specialists, hospital, drugs, clinical
groups, tend to have longer, more frequent, hospital        tests and imaging scans are also an integral part of
stays. This situation has major economic, welfare           this optimal care model, but the approach should
and social repercussions.                                   be centred on low-complexity interventions and
                                                            follow-up of clients by their doctor13. A contemporary
   This situation calls for an innovative quality           health care model for the aged should incorporate
model to replace the current out-dated system
                                                            a combined flow of education actions, avoidable
which will can only serve to exacerbate the poor
                                                            disease prevention, disease onset delay, timely
care and health crisis for older patients, the age strata
                                                            treatment, and rehabilitation of health problems14. In
associated with the greatest demand and cost with
                                                            other words, a line of care for older patients that seeks
respect to healthcare.
                                                            to be effective and efficient must be underpinned
    The demographic transition and improved social          by a coordinated informed network and boast an
and economic indicators in Brazil, relative to previous     information technology system designed and tailored
decades, has led to growth in the contingent of older       to this logic.
adults and placed a greater financial pressure on
                                                                Why the gulf between discourse and practice?
public and private healthcare systems. Expansion
                                                            Before examining the care model proposed in detail,
in this stratum of the population is accompanied
                                                            a question must first be addressed. A consensus
by an increase in chronic diseases and associated
                                                            exists: all stakeholders, bar none, are in favour of
costs10; an upshot of this growth is a rise in demand
for health services which, in turn, creates a shortage      this new line of care. Most, however, practice the
and/or restriction in resources. Compared to younger        opposite of what they preach. A gap between the
individuals, hospital admission is more frequent            narrative and practice prevails. The time for the
and hospital stays longer in the older age group,           novelty and widely acknowledged clichés – even
given than diseases affecting these individuals are         by those who do not practice them – is over. It is
predominantly chronic and multiple, i.e., require           laudable to speak of the theoretical frameworks
constant monitoring and permanent care11.                   or policies promoting health aging - defined as
                                                            maintaining functional capacity and autonomy into
    Evidence has shown that most public-health              late-life, as well as quality of life, consistent with the
problems that affect the population, including both         principles and guidelines of the Brazilian National
communicable and non-communicable diseases, are             Health System (SUS) focusing on disease prevention.
in fact preventable.                                        Prominent national and international health bodies
and societies have advocated this concept for many          of life, care for the aged population needs to be
yearss15,16. However, the next step forward must now        rethought and redesigned, with an emphasis on the
be taken17. At this juncture we must ask ourselves:         older adult and their particularities. This will result
if everyone is discussing the issue and the solutions       in benefits, quality and sustainability, not only for
have been put forward, why then has the situation           the aged population, but for the Brazilian health
stayed the same? Why has theory not become part             system as a whole7,18.
of routine practice? Why have decision-makers not
ushered in change?                                              With a clearer of the way forward, it is time to step   4 of 20
                                                            up and muster concerted efforts that transform theory
   In order for the health sector to advance,               into a care model offering quality for all, including
particularly that of geriatrics/gerontology, one            older population. It is an undesirable situation for
of the issues that must be tackled is distrust,             the SUS to fragment or for there to be an increase
where any proposed changes tend to be initially             in bankruptcies of private healthcare companies.
viewed with caution. Invariably, things which are           One thing is starkly clear: for every year that goes
multifactorial and constructed over many years              by, the cost of health increases while the quality of
are hard to transform. Changing a culture is no             care declines. Such a system is unsustainable. It is
easy task. Another stumbling block is care quality,         high time, therefore, to put into practice what all
another under-valorised aspect. This is a hugely            advocate but fail to implement.
important issue which calls for greater awareness
of health professionals and society alike. Some                 Health can be defined as a measure of the
argue it would be too costly to apply tools for rating      individual capacity to realize aspirations and
care, accreditations and certifications, yet qualified      satisfy needs, irrespective of age or the presence of
services are more cost effective, less wasteful and         diseases7. Thus, the need for an efficient cost-effective
deliver better care outcomes for patients.                  comprehensive geriatric assessment has become
                                                            increasingly pressing. The goals of this assessment
    Another point to consider is the generally-held         are to enable early diagnosis of health problems and
notion that caring for aged patients transcends health.     to plan support services wherever and whenever
Besides diagnosis and prescription, elements such as        needed to allow individuals to continue to reside
social participation, and both physical and mental          in their homes. Traditional history taking, physical
activities, are crucial to maintain good functioning.       check-up and differential diagnosis are insufficient to
However, difficulties remain in accepting these             provide a comprehensive evaluation of the range of
actions as an integral part of care, especially in          functions needed for daily living of aged individuals19.
supplemental health. There is a tendency to separate
“social” actions from “curative” actions.                      Health systems comprise several points of care
                                                            that do not work in an integrated fashion. In general,
    And concerning the model for remunerating               entry into this uncoordinated network typically
health professionals? This group is generally               occurs when the client is at an advanced stage,
underpaid, so why not adopt performance-related             where the “front door” tends to be the emergency
pay? Associating the discussion of outcomes with the        department of the hospital. This model, besides
form of remuneration is a powerful tool incentivizing       being inadequate and anachronous, has a dire
doing the right thing. Thus, pay for performance            cost-benefit ratio, since it makes intensive use of
(P4P) or performance-related pay (PRP) have become          highly expensive technology. Its failings, however,
synonymous for the struggle to align access with care       should not be blamed on the clients, but on the care
quality. Change in the remuneration model based on          model itself, which overloads the higher complexity
this new care framework, focusing on results rather         levels due to a lack of care at primary levels. Home-
than volume, needs to be a win-win type model,              based care may represent an alternative for some
in which all stakeholders benefit, but particularly         cases. Home care should not be seen as a fad but
the patients. In order to put into practice all of          as more modern modality of care14. However,
the actions needed for healthy aging with quality           the advent of the modern hospital is a relatively
recent phenomenon in that, not long ago, care was           wish to engage in. Others, on the other hand, are
traditionally administered within the home setting20.       physically able to perform certain everyday tasks, but
A prospective study of disease management21 offered         not to choose how, when or where to carry out these
to beneficiaries of Medicare (health insurance system       activities14. Functional evaluation defines the correct
for older adults managed by the North-American              stratification and allocation of the aged patient into
government) showed that actions failed to reduce            the line of care required, and also allows their care
expenses22 and that physicians were unhappy with            behaviour to be predicted. Functional autonomy is
the insurance providers paying the costs of disease         an important predictor of health of older adults, but        5 of 20
management, possibly reducing their income, besides         systematically assessing the whole elderly population
interfering in the doctor-patient relationship.             using long comprehensive scales is far from ideal.
    Disease management programs for aged                        A variety of assessment tools is available for
individuals are even more complex and have a very           screening risk and organizing entry to the health
low cost-benefit ratio, given that treating a disease       system, validated and translated into Portuguese. A
properly only reduces the rates of morbidity associated     two-stage approach, dedicating full evaluation only
with the condition. The best option is to structure         to individuals at high risk, as detected by a process of
models that work in an integrated manner and cater          screening, is more effective and less painstaking. For
for the whole range of needs23. If this approach is not     the first stage of rapid screening, a tool meeting the
taken, then the problem is hard to resolve, because         following criteria should be employed: •simple and
other diseases and their frailties remain. Moreover,        safe; short application time and low cost; • accurate
resources will not be used rationally22.                    for detecting the risk investigated; • validated for
                                                            use in the population and for the condition being
    Epidemiological information translates to the           checked3;• acceptable sensitivity and specificity; and
ability to predict events, allowing early diagnosis         • have a well-defined cut-off point.
(especially for chronic diseases), delaying the onset
of these conditions and improving both quality of               During the first contact, the PRISMA-7 should
life and the therapeutic approach. Determining              be used, developed in Canada for screening20 risk of
health status of the aged population should consider        functional loss in older adults11. Comprising 7 items,
the overall state of health, i.e., take into account a      a validated, transculturally-adapted version of the
satisfactory level of functional independence, as           scale for use in Brazil indicates the ideal cut-off for
opposed to merely the absence of disease. Thus, the         the population to be 4 points (4 or more positive
notion of functioning can be construed as a paradigm        responses). The scale requires no special materials,
for the health of older adults, representing one of the     qualification or extensive training and can even be
most important attributes of human aging, since it          self-administered. Application time is 3 minutes and
encompasses the interaction between physical and            sociocultural and educational level do not influence
psycho-cognitive capacity to perform activities of          comprehension of the questions. The PRISMA-7
daily living14,24.                                          has been used systematically at the “front door”
                                                            to the health system in Canada and by the British
    Well-being and functioning go hand in hand.             Geriatrics Society and Royal College of General
They represent the presence of autonomy, individual         Practitioners in the United Kingdom as a screening
decision-making ability and control over one´s              tool for functional loss and frailty25.
actions, establishing and acting on one´s own
convictions and independence – the ability to carry             The way forwards is to take the right steps, with
out something by one´s own means – enabling the             focus centred on the most important element in
individual to take care of themselves and their life.       the whole process: the patient 26. Care should be
It should be noted, however, that independence              organized in an integrated fashion and treatment
and autonomy, although closely related, are separate        coordinated throughout the care pathway in a
concepts24. Some people are physically dependent but        network logic25,27. The model should be based on
are perfectly capable of deciding what activities they      early identification of risks of frailty of the user. Once
risk has been identified, the priority is to intervene      other wealthy countries with good quality care33
before the onset of illness, thereby reducing the           – where spending on health care is larger than in
impact of chronic conditions on functioning. The            developing countries22,24. Nevertheless, spending by
idea is to monitor health, not disease, within a logic      North-Americans is far greater. In 2017, spending
of continued follow-up, varying only in terms of            per capita reached US$ 10,224, or 28% higher than
level, intensity and intervention scenario28.               in Switzerland and over double that of the UK.
                                                            These figures highlight that investing heavily in the
    It is important to attain better more financially       treatment of diseases does not suffice. in the United      6 of 20
economical care outcomes. This requires everyone            Kingdom. General Practitioners (GPs) are special
involved to understand the need for change and allow        doctors who earn a bigger salary than specialists
themselves to innovate in terms of care delivery,           and are highly valued by British society. General
means of remuneration and assessment of the quality         practitioners are considered the “true doctors”,
of the sector. This will result in benefits, quality and    because they “know everything”. Specialists are
sustainability not only for this population group, but      generally perceived as being more limited since they
also for Brazilian health as a whole13. The effects         only have expertise in a single specialty.
of this change of model will be felt immediately
by users. This transformation of the health system              In some countries, accreditation and assessment
toward sustainability will become evident in the            of quality indicators are obligatory requisites. In
medium-term.                                                Brazil, priority is placed on volume. A policy for
                                                            incentivizing quality is currently lacking. Patients
    Under this model, the generalist physician or
                                                            do not always recognize this as a need, and both
family doctor fully handles 85-95% of their patients,
                                                            public and private health providers regard this as an
without the need for the intervention of specialists. In
                                                            extra cost. Although these needs are acknowledged
addition, this doctor can recruit health professionals
                                                            by the vast majority of health managers, little is
with specific backgrounds (Nutrition, Physiotherapy,
                                                            done to improve the situation. Thus, for a well-
Speech Therapist etc.), but it is the generalist who
                                                            structured care model19, some elements cannot be left
recommends them and performs referral 29. The
                                                            out35. In Brazil, there is an excess of consultations by
British model, the National Health Service (NHS),
                                                            specialists, because the current care model follows
is centred on the generalist doctor who has a high
                                                            the North-American logic, promoting fragmentation
resolutive capacity, called the general practitioner
                                                            of care22 . Quality care requires greater awareness
(GP),1 and a close bond with the patient 21.
                                                            from health managers and society. Some claim that
    Universal access to these professionals is              applying instruments to gauge service quality and
guaranteed, regardless of income or social level, akin      introducing accreditations and certifications would
to the SUS30. When registering with a GP, British           prove too costly, but qualified services are more
citizens receive free state medical care at health          cost-effective, less wasteful and have better care
clinics manned by a team consisting of generalist           outcomes for patients.
physicians and nurses. Any treatment needed, if
not extremely urgent or due to an accident, will be             The model proposed here is structured around
administered at the local clinic31. By contrast, under      low intensity levels of care, i.e., lower costs and
the North-American model, patients are referred             consisting basically of care delivered by well-trained
to numerous specialists. These are two wealthy              health professionals and involving epidemiological
countries with a long tradition in medicine. They           screening instruments, besides the use of monitoring
operate, however, different systems which provide           technologies24. It is paramount, especially in today´s
very different results32.                                   world, that information pertaining to clients and
                                                            their electronic medical records are available on
    A recent study involving developed countries            the cloud, accessible from computers or cell phones
conducted by the Organization for Economic Co-              anytime and anywhere, so that physicians and other
operation and Development (OECD), showed the                health professionals may monitor the client when
difference in health costs in the US compared with          necessary34.
    A concerted effort should be made to ensure that        psychologist, social worker, speech-language
patients remain within the sphere of low intensity          therapist, nutritionist, physical educator and workshop
levels of care, in a bid to maintain their quality of       leaders (professionals engaged in integrative dynamic
life and social participation. The target goal is to        activities linked to the program). In the event that
keep over 90% of older adults within this level of          user care needs are identified at other levels of care,
care36. It is argued the portfolio of clients should        referrals are made to specialists but always via the
contain individuals aged 50 or older. Too young? Not        generalist doctor. It is important to point out that
exactly. Although not older adults, the epidemiology        the model does not retain specialists, with some               7 of 20
shows that it is from this age that chronic diseases        exceptions, such as when there is a large contingent of
begin to manifest. And the earlier the structure            frail individuals at a clinic. In this case, six specialized
of a model of education in health and prevention            areas related to the model are recommended, because
is established, the greater the chances of success.         these are part of the annual evaluations, or aiding
However, defining a cut-off from 55 or 60 years and         the generalist doctor, given their specificity, demand
older is also possible. In Brazil, the status of being      and high prevalence. These 6 specialties are in areas
aged is defined as occurring from 60 years onwards25.       in which annual preventive and control exams are
                                                            conducted, namely: Cardiology, Gynaecology, Uro-
    In this context, teams are based on a duo of            proctology, Dermatology, Speech-Language therapy,
professionals: a geriatric doctor and a gerontological      Ophthalmology and Otorhinolaryngology/ENT.
nurse. This pair is responsible for the health of a         Notably, this last professional need not be a doctor
portfolio of around 800 clients. Working weeks are          but rather a speech-language therapist. Consultation
defined at 20 hours for doctors and 25 for nurses.          with the specialists listed is only possible upon request
The geriatrician performs clinical management;              by the patient´s GP. Thus, if the client requires care
the nurse, specialized in Gerontology, acts as care         of a given specialist, the other specialties will not
manager, monitoring the health status of users and          be involved. The same reasoning applies to hospital
consolidating the role of contact person for support        admission. Doctors and nurses are in charge of
and of strengthening ties with the patient´s family.        contacting the physician of the hospital, to be briefed
A brief functional evaluation is carried out on the         on the case, preferably seeking to ensure best care
first contact. This serves as a reference baseline for      with shortest hospital stay.
monitoring and as a parameter for following the
therapy plan between different points in the system.            Entry occurs via an action referred to as reception,
The care manager is tasked with overseeing the              which takes place in two stages: the first stage is
transition of care between services and revaluates          administrative and institutional in nature, when an
the patient´s functional capacity annually, or as and       in-depth presentation of the actions proposed is
when necessary, encouraging their participation in          made, with an emphasis on health promotion and
the process. The care manager´s function is key to          disease prevention. Users thus have a better grasp
the model proposed and their involvement mirrors            of the model and the overall dynamic of differential
that of navigator in the North-American system,             care which will be offered to improve their health
a role created to help guide more frail patients.           and quality of life. Moreover, participation of older
The function of navigator can be found in some              users should be encouraged, because this is integral
providers/operators in the United States and their          to this healthcare model18.
role is central in the present proposed framework.
According to the American Medical Association, this            In the second stage of reception, the care
professional is responsible for managing the care of        commences proper. As outlined previously, in order
users throughout the different levels of complexity         to organize access to the levels of the model, a risk
of the health system, checking whether prescriptions        identification screening questionnaire is applied: the
and orientations are being observed26.                      PRISMA-728. After application of this rapid screener,
                                                            the result will be stored on the information system.
  Besides the geriatrician and nurse, the                   The patient then completes the other instruments
multidisciplinary team consists of a physiotherapist,       comprising the functional evaluation. The functional
evaluation entails a 2-step process performed by                 The IVCF-20 can be applied by accessing the
employing validated reliable instruments adopted            following link: https://www.ivcf20.org/.
by the leading geriatric research groups.
                                                            • Katz scale – assesses basic activities of daily
    The Clinical-Functional Vulnerability Index-20            living41
(IVCF-20) measures 8 dimensions: age, self-rated
health, activities of daily living (3 instrumental and      • Lawton´s scale – assesses instrumental activities42,43
1 basic ADL), cognitive status, mood/behaviour,                                                                        8 of 20
mobility (reach, grasp and pinch grip; aerobic/             • Mini evaluation of nutrition39
muscle capacity; gait and urinary/faecal continence),
                                                            • Tinetti scale – test of balance and gait44
communication (vision and hearing) and presence of
multiple comorbidities, indicated by polypathology,         • Jaeger Card – assesses visual acuity45,46
polypharmacy and/or recent hospital admission.
Each question is scored specifically according              • Mini-Mental State Exam (MMSE) by Folstein47
to the performance of the subject, for a total of             and
40 points37. In addition to the questions, several
measurements, such as calf circumference, gait speed        • Geriatric Depression Scale (GDS) by Yesavage41,48.
and weight/body mass index, are included to increase
the predictive value of the instrument 38. Scoring              In addition to risk identification and screening
is categorized into 3 classifications: 0-6 points,          protocols, other epidemiological instruments are
the respondent likely has low clinical-functional           applied annually. The doctor is the manager of
vulnerability and does not require further assessment       follow-up and also of the interprofessional geriatric
or specialist follow-up; 7-14 points, indicates increased   team, performing more in-depth assessment toward
risk of vulnerability and the need for more in-depth        devising an intervention plan. This information will be
assessment and attention to identify the appropriate        collected and stored until the end of the care pathway.
treatment for chronic conditions; ≥15 points,20             After this assessment, an individual therapeutic plan
deemed high risk of vulnerability or existing frailty       is defined that includes regular appointements18,
requiring more comprehensive assessment, ideally            referral to the multidisciplinary team, community
by a team specialized in geriatric-gerontological care      centres, and if applicable, assessment by specialists.
with psychosocial support5.                                 A unique longitudinal and multi-professional
                                                            electronic medical record is then set up and used to
    The group headed by Professor Edgar Moraes7,39,         store information at all levels of care under the care
of the Federal University of Minas Gerais (UFMG),           model, from first contact to end-of-life palliative
has made the instrument available on-line. The Lachs        care. This record should contain information on
Scale is applied after the IVCF-20. This probes other       the patient´s clinical history and physical exams,
areas thereby conferring further robustness to the          but also includes information on daily routine,
assessment results. This strategy of using 2 of the         family and social support etc. Information from
best epidemiological instruments aims to improve            other health professionals such as physiotherapists,
the reliability of results. The Lachs40 Scale comprises     nutritionists and psychologists etc. should also be
11 items (questions, anthropometric measurements            held. Participation of the family, explanation of
and performance tests) and assesses areas commonly          activities, and epidemiological screenings are other
impaired in older adults: visual acuity, hearing, upper     important features of this product.
and lower limbs, urinary continence, nutrition,
cognition and affect, ADLs, home environment and                Information on all procedures is fundamental to
social support. The application of this instrument          allow monitoring of the client4. One of main factors
provides a rapid systematized means of identifying          for controlling costs of the program is follow up at
functional domains that should be subsequently              each level of care. This ensures there are no gaps
assessed in more detail to establish a diagnosis and        in patient care when the case is referred to the care
plan interventions.                                         network, tertiary care is required or hospital-level
treatment48 . The transition across care levels is           forward this to the nutritionist33, who can then check
overseen by the management team, which strives               whether the meal is balanced, contains adequate
to maintain a smooth flow of information, liaising           dietary fibre etc. Although extremely simple, these
with assisting professionals and seeking to adhere to        actions confer great trust, making the client feel
the principle of management predominantly by the             protected and valued from day one. The information
geriatrician-nurse pair. The control of hospitalization      system, which commences with registration of the
takes place via a flow to aid the client, ensuring that      beneficiary, is one of the pillars of the program. Via
the health professionals assigned to the case are aware      the system, the entire care journey will be monitored      9 of 20
of the patient´s clinical and therapeutic history, as well   at each level, checking the effectiveness of actions
as the understanding that the individual has frequent        and contributing to decision-making and follow-
follow-up and is set to return to their health team          up. This entails a unique electronic record that is
when the clinical condition has been controlled49.           longitudinal and multi-professional, and accompanies
                                                             the client from initial reception, providing an integral
    In the event of hospitalization, patient monitoring      assessment of the individual.
is performed daily on 2 fronts. For the first, the
nurse keeps in touch with the family to provide                  In the proposed model, contact with the client
support, clarification or to identify needs (pertaining      can be increased, since, besides face-to-face meetings,
to patient or family). The other front involves the          consultations via telemedicine are also incorporated52.
prevention manager who provides liaison between              The aim is not to replace encounters in person, but to
the outpatient clinic and hospital, performing daily         introduce flexibility and convenience for scheduling
follow-up with the attending hospital physician.             times and days for consultations, given that neither
In hospitals which have internists, this contact is          the doctor (or nurse) nor the patient need travel to
facilitated and direct. In other hospitals, support is       attend the session. The drive for innovation and
provided by medical auditors or by the care team.            use of the latest technology provides closer contact
Thus, when the older adult needs to be admitted              of the health team with the client and family
to hospital, this takes place more quickly, avoiding         members. With a platform specifically designed
unnecessary procedures or admission to intensive             for this care, the contact of gerontologists will be
care, ensuring post-discharge transfer 25 to low             increased, enabling numerous individual or group-
intensity level care settings, without the need to           based actions involving a nutritionist, psychologist
consult several specialists50. This all culminates in        or physiotherapist, with counselling and broader
higher quality care, with a significant cost saving and      contact with clients. Besides the interdisciplinary
positive impact on the medical loss ratio51.                 team which delivers care directly, the model boasts
                                                             a team of doctors and nurses working virtually.
    A high-quality information system and                    The GerontoLine relationship channel guarantees
lightweight technology is essential in helping to win        the users full-time coverage. In passive mode, this
the confidence of clients. Without using technology,         receives calls from clients for guidance; in active
this project cannot go forwards and thus competence          mode, the team contacts patients on a regular basis
is needed to use it to the full. For example: the client,    keeping them on the care radar. Favouring this
upon reaching the front-door of the health centre, may       interaction, the professionals coordinating care
undergo facial recognition which then automatically          (online) have access to the key information help in
brings up their medical record at the reception              each patient´s medical history.
desk. When receiving the client, the receptionist
addresses them by name, enquires after the family                GerontoLine differs from call centres,
and checks the list of medicines they are using.             commonplace in traditional health services and
Another important feature is the availability of a           which typically operate with poorly-trained staff
cell phone app containing individualized information         who have a reputation for overuse of clumsy “gerund
and reminders for appointments and prescribed                phrases”5 and offer no support if the client´s question
actions. The app can, among other functions, request         or query falls outside the script. With GerontoLine,
the client to take a photo of their breakfast and            which is available 24 hours a day, 7 days a week, the
call is answered by trained health professionals who        consultations per month, giving a total client
have access to the patient´s records and, thus, have        portfolio of 800 users seen over a 4-month period.
everything at their disposal to resolve problems53.
Should an ambulance need calling in the middle                  There is also the novel comprehensive (multi-
of the night, this professional handles the whole           dimensional) geriatric assessment instrument
referral process. In the event of a call during the         (CGA)56, that prescribes application of the IVCF-
early hours, this attendant will send a message out         20 (Clinical-Functional Vulnerability Index-20)
to the doctor, explaining the reason for contacting         performed by any health professional, including             10 of 20
them. Hence, first thing in the morning, the doctor         nursing assistants/technicians, community health
can take the first measures necessary. In other words,      workers or, alternatively, by patient caregivers.
the patient and their family members feel protected,        Application time is short, taking 5-10 minutes
since they know that if needed, there is a qualified        depending on the evaluator´s experience and patient´s
telephone service available to them. In order for the       level of frailty. The questions are directed at the older
GerontoLine to work smoothly, a comprehensive               adult, with responses confirmed by a family member
patient record is required54 which documents not            or companion that lives with the respondent or is in
                                                            a position to vouch for the answers. In cases where
only clinical issues, but also behavioural, social and
                                                            the older adult is unable to answer, the caregiver
family aspects, where a global view of client needs
                                                            responses are used. The instrument is applicable to
are necessary for this model. Another benefit is
                                                            any aged person, irrespective of their health status,
the epidemiological assessment instruments which
                                                            and in any care setting (outpatient clinic, LTCF,
are applied at the first consultation, and repeated
                                                            hospital, home, etc.). The instrument contains 20
annually thereafter, or sooner if a special need arises.
                                                            questions assessing the main health dimensions of
    The geriatric doctor is responsible for physician       older adults. Questions should be sequenced and
actions and metrics:                                        asked in a systematized fashion. Each question-
                                                            response carries clinical meaning and, if answered
• managing the health history of their portfolio of         positively, should be followed by advice on the issue
  clients, devising tailored personalized care plans;       flagged.
• defining clinical risk of patients in their portfolio         The frailty risk factor defines the number
  and handling their care needs in conjunction              of consultations for the year. The number of
  with the nurse;                                           consultations by the doctor varies according to the
                                                            prior assessment at the time of collection, whereby
• monitoring hospital admissions;                           the number of annual visits shall be defined by
                                                            level of need, based on results of epidemiological
• assessing and processing need for referral to             screening. Some visits may be brief, or even via
  specialists; and                                          software app, to clear up a specific query for example,
                                                            where, besides the doctor, the patient is supported
• coordinating and discussing most challenging              by the whole health team. The other gerontologists
  clinical cases so as to integrate and align the team      in the team see clients referred by the doctor-nurse
  regarding the most appropriate care approach              duo for one-on-one or group-based sessions. The
  for each case.                                            client´s family members may also be contacted by
                                                            the gerontologist to broaden support and assistance.
   Based on a standard 20-hour working week,
each doctor does four 5-hour shifts per week.                  Nurse actions and metrics. The remit of the nurse
During each shift, a total of 12 patients can be            covers 4 different actions that are integral to the
seen with consultations lasting 20 minutes each,            process as a whole:
with 3 “floating” slots (60 mins), used for covering
additional task demands, such as cross-checking with        • brief functional assessment – at patient´s first
the nurse, case review55 or contacting hospitalized           consultation (performed by the nurse), during
patients. Thus, the doctor performs around 200                which the screening tests are applied. Taking
     of clinical history and the “bond” between the         their health. Patients will be contacted more often
     individual treated and treating commences57,58         according to their level of frailty. However, the entire
                                                            portfolio of clients will be monitored at least once a
• nursing consultation – the frequency of visits will       month. Contact will be made by phone or via the app
  be determined according to the level of frailty,          according to a structured protocol to ensure effective
  classified as:                                            interaction and that the health history and electronic
                                                            data of beneficiaries are duly updated to optimize
     - Risk 1 – appointments scheduled every 4 months;                                                                 11 of 20
                                                            access by health teams and beneficiaries alike.
     - Risk 2 – appointments every 3 months; and            Assisting in the monitoring process, the professionals
                                                            from the service, via web or telephone, perform
     - Risk 3 – appointments every 2 months.                monitoring and also make themselves available to
                                                            users for virtual sessions.
     During consultations, the nurse must:
                                                                Fee for service. The prevailing hegemonic
• assess the meeting of goals set;                          model for payment of health services in many
                                                            countries, both within public systems and private
• establish new goals, as necessary; and                    health plan market, is the fee-for-service (or pay-
                                                            for-performance) model. This is characterized by
• screen for needs requiring medical intervention,
                                                            stimulation of competition by users and payment
  engage benef iciaries in developing an
                                                            for the number of services delivered (volume). There
  individualized care plan outlining and addressing
                                                            is no use changing the payment model59 without
  their needs and priorities, in addition to ensuring
                                                            also changing the care model and vice-versa, since
  the beneficiary and their family understand their
                                                            the two are interdependent. Some of the flaws in
  role in promoting care and feel confident to
                                                            the Brazilian health system (especially supplemental
  exercise their joint responsibilities.
                                                            services) which largely affect older users are the
    Concomitantly, the nurse can identify barriers of       result of the decades-old model adopted. In order
a psychological, social, financial or environmental         to cater to the new pressing demand from society,
nature affecting the ability of the beneficiary to          alternative models of pay need to be implemented to
adhere to treatment or promote health, devising a           break the vicious circle of fragmented consultations
strategy which resolves or attenuates the issue at hand.    out of step with the social and health situation of
Also within this remit, the nurse can organize group        older adults, as well as the ordering of procedures
sessions, or therapeutic groups, bringing patients with     unrelated to the desired outcome36.
the same condition together promoting information
dynamics and awareness of health practices. The                 Performance-related pay is remuneration based on
nurse is also available for unscheduled face-to-face        results attained over a given period. Because technical
consultation without prior appointment for patients         and behavioural standards required of professionals
who, via GerontoLine, request assistance and                under this model are high, the payment is intended
guidance. These interactions are referred to as Brief       to compensate for this high level of performance.
Nursing Interventions. These are not emergency              Fee-for-service has bonus rates as high as 30% on
visits but are aimed, among other objectives, at            top of base salary for the quarter. Every 3 months, an
preventing unnecessary use of emergency services.           appraisal of the professional´s performance is carried
Given that the majority of complications received by        out based on previously established indicators. Given
telephone or via call centres are handled virtually or      a total of 4 medical consultations per year should be
referred12 to emergency services, the time set aside in     provided under the program criterion, 1 consultation
the professional´s schedule for this action represents      per quarter for every client in the doctor´s portfolio
10% of each work shift.                                     is expected. Professional diligence and good time-
                                                            keeping are pre-requisites for awarding bonuses and
   Lastly, monitoring is aimed chiefly at keeping the       are fundamental for guaranteeing the number of
patient under the watchful eye of the duo managing          consultations - a key performance indicator for service
operation. Another eligibility criteria for the points        participants. Topics discussed are chosen according
program for bonus awards is proper registration of            the actual needs of the portfolio of clients.
information for each patient, including any hospital
admissions. These stays constitute the main cost                  For physiotherapy, enrolment occurs through
factor, where strict control by the team is key to the        medical referral with a clinical diagnosis.
economic-financial success of any initiative or project.      Physiotherapeutic assessment is done using a
                                                              structured questionnaire and the Tinetti scale. The
    Another basic principle is the geriatric doctor´s         aim is to identify musculoskeletal changes which result   12 of 20
ability to resolve cases. According to international          in functional limitations and to define an adequate
studies31, generalist physicians can resolve 85-95%           treatment program, albeit individual or group-based.
of their clientele´s clinical issues. Referrals to clinical   The objective of the therapeutic procedures is to
specialties are the exception. If the doctor refers no        improve quality of life, reduce pain and risk of falls,
more than 15% of the clients from their portfolio             enhance mobility and movement, as well as to treat
within a given quarter, this indicates good case-             orthopaedic trauma-related injuries, neurologic
resolving ability and eligibility for bonus points.           complications and rheumatological diseases.
The engagement of users of the program by
multidisciplinary team and the Community Centre                   The nutritionist sees patients referred from
provides a measure of the bond with the client and            the geriatrics service. This professional carries
resolutive capacity. Hence, an item was included that         out an assessment of the client based on clinical,
rates participation of members of each portfolio              biochemical, anthropometric and dietary data,
in consultations with the team gerontologists                 examining functioning, eating and life habits
and in group activities at the Community Centre,              (past and present), sensory deficit, changes in
contributing further points toward bonus awards.              gastrointestinal and behavioural changes, among
Medical loss ratio is the main economic-financial             other aspects with the potential to impair food intake
indicator for assessing the program, with a                   and, consequently, nutritional status. Information on
commensurately higher weighting attributed to this            family organization and care, income, and place of
item, and for which the physician can be awarded up           residence is also collected. At the first consultation,
to 2 points on their performance appraisal. The goal          an in-depth dietary anamnesis is performed to
is excellence in care provision, so it is only fair to        corroborate the other information contained in the
incentivize the professionals as part of the win-win          patient´s medical record.
premise. Other means of rewarding performance
include granting time off, book purchases and                     Workshop leader is the term typically used to
funding post-graduate courses. There is no doubt that         refer to the instructors of activities performed daily
performance-related pay models will be introduced             within the setting of the Community Centre. These
in Brazil. Professionals in the health sector should          professionals are gerontologists specialized in their
start entertaining this notion more as a question of          field of practice. A schedule of weekly activities is
how this will roll out, as opposed to when or whether         offered to the clients, who can choose those which
this will take place28,60.                                    interest them most. Clients can take part in more
                                                              than one activity, depending on demand.
   Therapy groups are a group-based intervention
strategy involving patients who have the same                     Assessment of activities of daily living (bathing,
disease. Through discussion circles and interactive           toileting, transferring, continence and feeding),
presentation, participants have the chance to better          instrumental ADLs (using the telephone, shopping,
understand the disease in questions and clear up              preparing meals, handling medications and finances)
doubts, representing a self-preventive action. The            and mobility (balance, gait speed and limb strength)
duration of these group meetings depends on the               can contribute to generate important information
subject being addressed. In each shift, 60 minutes            for decision-taking, mapping individual protection
are dedicated to this action, convening 5 to 10               and risk factors61.
   The medical-health activities of health education        family ties, community involvement and prevention
can broaden its focus of attention to encompass             of situations of social risk for individuals aged ≥
positive dimensions of health beyond controlling            60 years65. The programs, besides offering physical
specific diseases62 . Screening of hearing/vision,          exercise, feature cognitive training, nutritional
and help in management of the use of multiple               programs66, telephone services, computing, home
medications (polypharmacy) precede the detection            security, fall prevention, urinary/faecal continence,
of problems, contributing to care. Health habits            immunizations and financial management. Care
(protective factors) include balanced diet, regular         with mobility of older adults, fall prevention and        13 of 20
physical exercise, stimulating social interaction,          balance in workshops for psychomotricity, strength
occupational activity and well-being actions in             training, advice on choice of footwear and podology
the field of nutrition (cuisine for diabetes and            service, are all important because they help maintain
osteoporosis, for example)45.                               independence67.
    Community centres. With the steady growth                   Aging requires adaptation. New learnings serve as
in the older population, some education programs            a resource for maintaining functioning and flexibility
focused on leisure have been developed. The first           of older adults68 . Art, cultural and recreational
Brazilian experience of education for middle-aged           activities are traditionally associated with community
and older adults was implemented by the Social              centres for older adults and represent important
Service of Commerce (SESC) in the form of                   sources of pleasure: general knowledge, languages,
community groups. These groups emerged in the               information technology, composing texts and reading,
1960s running programs centred around leisure               patchwork art, ballroom dancing, music, card games,
activities. These were welfarist in nature in as far        dominoes, chess, meditation and sightseeing trips. As
as they did not offer the tools needed for subjects         a tool for planning aging, there is the Time Trade-Off
to regain the desired autonomy. From the 1980s,             questionnaire, which allows a negotiation between the
universities began to provide educational programs          health professional and older individual, considering
for the older population and for professionals wishing      risk and pleasure. Many retirees rejoin the job market
to study aging-related issues, predominantly offering       on a regular or sporadic basis, whether for pleasure or
education, health and leisure63,64. Similar centres had     due to necessity, topping up income and stimulating
also been set up by health maintenance organizations        social contact.
following the release by the National Agency of
Supplemental Health (ANS) of the Care Plan for                  In the USA, many dedicate time to voluntary
Older Adults in Supplemental Health. The document           projects. Community centres can provide legal
sets out incentives to foster a change in the care logic,   aid services, a caregiver agency and help for the
providing opportunities for health promotion for            housebound (support for ADLs, remote assistance
older adults. A resolution was also published which         and meal deliveries etc.). To this end, investment in
encourages health plan beneficiaries to take part in        courses for training caregivers and in communication
active aging programs, in exchange for discounts            in the care network are essential. Also, regularly
on their monthly fee61.                                     frequenting workshops allows the aged person to
                                                            experience a routine, which also benefits the caregiver
    The setting up community centres is in line             who is freed up to engage in other activities. An
with the National Health Policy for Older Adults            annual or six-month “contract” for older adults to
(Regulation no. 2528, of 19th October, 2006).               attend workshops, as they see fit and subject to the
The primary goal is to recuperate, maintain or              availability of coordinators, facilitates management.
promote autonomy and independence of older                  The centres can also provide a forum for discussion
individuals, as well as foster active healthy aging,        of issues affecting the older individual.
with encouragement to participate and boost social
interaction. The centre offers a range of activities           Aging and end-of-life warrant focus. A practical,
which contribute to healthy aging, development of           light-hearted guide can be devised addressing
autonomy and social interaction, strengthening of           frequently asked questions in relation to aging
(e.g., “what is happening to me?”). Philosophy and           approach, that Community Centres have found their
religion can contribute to reflection on aging and           place based on the premise that whoever works
death. According to Plato, in Ancient Greece, to             with the perspective of respecting the needs of aged
philosophize was akin to learning how to die. An             individuals respects their own future.
idealist, he believed in life after death, regarded this
as a passage, a liberation of the soul. For materialists,        Amid the need to devise multiple support
however, such as Epicurus, life was finite, making           strategies for those needing protection and care, a
it even more valuable. One cannot live the same              question emerges: who is charged with caring for           14 of 20
way when believing in such different conceptions of          children and older adults? In order to answer this
death69. End-of-life, palliative care and the way we         question, parallels must be drawn between these
culturally cope with this stage of life were examined        ages. In the line of care during the human life cycle,
in a previous study26. Would it be feasible to prepare       childhood and old age share similarities. Young
a practical, yet sensitive, guide presenting some ideas      children, people with chronic diseases and aged
about death? Psychology, based on a discussion               individuals – in fact, all those with limited autonomy
about ties, can help toward this task. Letting go of         and independence – require special care. Public
perfect hair colour, eyesight and hearing, letting go        entities, such as crèches and community centres,
of power and memory; allowing decline, accepting             can add to the options of support and monitoring,
the “exoskeleton” (prostheses, hearing aids, glasses,        intergenerational care approaches and broaden
implants.); finding solutions, transforming and              patterns of social integration. Expansion of support
refining. Dealing with the fears as a group is fruitful,     networks and of resources to deal with limitations
but older adults are charged with the task of letting go,    enriches the life experience.
experiencing loss, saying farewell. Human loneliness
is a fact and a necessary one.                                   Many families are tasked with looking after
                                                             children and old people. With the advent of pensions
    However, the Community Centre can help to                in the 20th century, these families began sharing
reflect on the meaning of life, every life, by cultivating   this responsibility with companies and the state. The
individual stories in accounts enriched with photos,         building of care networks represents a considerable
scenes from films, songs, food recipes, sharing meals        relief for families, increasing their chances of meeting
etc. The human journey throughout the life span is
                                                             the challenge of their responsibilities. However,
a cultural construct that is experienced in a singular
                                                             power exists in all human relationships. How can
fashion. Each phase determines and predicts the
                                                             others be empowered while avoiding a relationship
possibilities of the next: we age as we live.
                                                             of guardianship? How can a situation be avoided
    Flexibility and resilience (ability to cope              whereby caring becomes an act of domination?
with events) differs from person to person. The              It is paramount to manage the realm of power
experience of ageing is both heterogeneous and               present in all relationships carefully and to reject
multidimensional, thus calling for singularity also in       strategies of domination. Relationships based on
care plans70. When dealing with minor stressor events        dialogue, a person-centred approach, negotiation,
in daily life, we draw on personal resources, including      and co-responsibility make all the difference. It is
social resources. The importance of solidarity and           important to discuss the question of the quality of
sharing experiences is relevant for older adults and         the caregiver/care recipient relationship, as well as
those around them. The quality or functioning of             the possibilities of transforming the relationships of
social support is more important for adaptation of           power. At community centres, studies recommend
older adults than the number of people in the network        the use of measures of quality of life based on self-
or the frequency of contact71. Indeed, the association       rating by the users: “how would you rate today?”.
between social support and self-care supports this           This approach boosts self-esteem, instils a sense of
notion32 . It is through this goal of valorising and         governability and contributes to the devising of a
respecting old age, fostering an effective embracing         personalized care plan every day64.
    Such centres can provide the incentive for older        intervention, triage, screening, early detection,
adults to go out regularly and offer the opportunity        comprehensive geriatric assessment, and functional,
of social contact. Community centres can also               social (networks) and emotional (ties) assessment.
stimulate the formation of a communication network          The older age group is increasing and growing older,
centred around care, forging a relationship of trust        baby-boomers are reaching the “third age”. Life
between the older adult, their family members and           expectancy continues to rise. This is accompanied
professionals from the institution. The existence           by a growth in the care technology pertaining to
of shared spaces to exchange information and                this stage of life, which can now span 40 years.           15 of 20
experiences, as well as everyday informal interactions,     Community centres need to both increase in number
help bring interlocutors together. In the care network,     and recognition. Solutions are mixed: individual and
the role of different actors should be discussed and        singular, but also collective.
negotiated on an on-going basis, given their needs and
possibilities also undergo change. To this end, forums          For a long period, the crèche institution
of communication, as well as groups for reflection          evoked a certain distrust, being associated with an
and conversation circles, reaffirm the importance           orphanage, a place where children were abandoned64.
of collective construction (older adults, caregivers        Institutions which care for older adults for some
and professionals) of the daily routine. Workshop           hours of the day, such as community centres may
leaders should be trained and integrated based on           also conjure connotations of old people´s homes,
the premises of accompanying human aging.                   nowadays referred to as long-term care facilities, and
                                                            sometimes identified as places where elderly are left
    In the Berlin Aging Study72 , an extensive              and abandoned. Today, there is prevailing consensus
interdisciplinary study involving 516 randomly              on the importance of socialization of young children.
selected older adults aged 70-100 years conducted           Similarly, the important role of community centres
in the city of Berlin, Germany between 1990 and             in preventing social isolation of older adults is
1993, different variables were analysed, including          clear. There is a tendency for older individuals
medical (functional capacity, risk profile, reference       to have fewer social contacts and relationships.
biological values), sociology and social policy (life       Frequenting the institution also provides routine
history and generational dynamic, family structure          and rhythm, conferring structure to their everyday
and dynamic, economic situation and social security,        lives. Sociability networks of older adults can occur
social resources and social participation), and also        in different settings: squares, beaches, clubs and
psychology parameters. In community centres,                religious activities, or in collective entities such as
cohort studies can contribute to the knowledge and          community centers64.
organization of care of the group of older users.
                                                                Institutions that host older residents, albeit short
    In the USA, there are cohorts of older adults           or long-term, may be part of an external network,
who frequent community centres during the course            forming venues of interaction. Receiving external
of aging. The epidemiologic information obtained            family members and older adults for activities
enables health to be monitored and problems                 together with the older residents, provides the
detected early or avoided, with the goal of extending       interaction and workings of a support network51. This
the healthy life of older adults28,58. At these centres,    can be exemplified by a German experience which
multiple dimensions of care can be observed through         promoted, within the same building, a community
leisure-time and instrumental activities. Programs          centre running daily activities for older adults, health
for health promotion and disease prevention are run         services (outpatient clinics and day-care hospital),
within Brazil and worldwide to raise awareness on           care for housebound individuals and long-term care
health care of the older population. These initiatives      facility. Preventing disability and recouping autonomy
provide a basis for important debates71.                    through rehabilitation programs – all or a combination
                                                            of these forms of care under the same roof – are
   The field of public health encompasses access            actions which widen the range of possibilities. He
to information, risk protection factors, early              pre-old, young-old and oldest-old all experience
similar situations which often precede different            consolidate the structuring of the care model for
stages of limitations in functioning. Resources and         older adults. I often receive comments of praise, yet,
solutions also multiply, in as much as autonomy and         these are invariably tempered by the remark: “what
independence also change during this phase73.               you write is so obvious that maybe this is why it´s so
                                                            hard to put these ideas into practice¨. I tend to agree.
    Care centres may provide a range of care for            And it is precisely because I realize these reforms are
children, individuals with temporary or permanent           increasingly imperative with each passing year that,
disability and older individuals, with or without           that I am again bringing this matter to the attention      16 of 20
autonomy and independence. Crèches, when opening            of academics and opinion leaders in the health sector,
their doors to older visitors for activities together       because a further dose of medicine is sorely required
with the children, provide interaction and allow            which, it is hoped, will be able to remedy the present
affective ties to form between generations74. The           ailing care model.
conveying of values, life stories told in photos, recipes
or songs and sharing meals together, for example,               Population aging is accompanied by new
value the older generation, conferring a place of           demands, and challenges the traditional care model.
importance and acting as a motivator. Fostering             Advancements in technology, science and medicine
ties and the ability to pay attention to one another,       offer those who embrace the modern tools for
is a natural consequence of these shared activities.        maintaining health the chance to enjoy life for longer.
                                                            The social and economic transformations of the last
    Birthplace of the model was developed within the        few decades, their consequent shifts in behaviour
Open University for the Third Age of the University
                                                            of contemporary society – changes in eating habits,
of the State of Rio de Janeiro (UnATI/UERJ)8, an
                                                            increased levels of sedentarism and stress – and
institution set up 30 years ago that has gained national
                                                            growing life expectancy of the population, have
recognition as one of the most important health
                                                            contributed to higher rates of chronic diseases,
programs for middle-aged and older adults36,75. This
                                                            posing a major public health problem. The health
initiative has also garnered international awards and
                                                            needs of the older population cannot be satisfactorily
been endorsed by the World Health Organization.
                                                            met until it is recognized that this stratum of society
                                                            requires specific care. This makes overhauling the
                                                            current health model an imperative. Scrutiny of the
CONCLUSION
                                                            national health budget reveals that the vast bulk
    An innovative quality care system must be built,        of funds is dedicated to hospitals and equipment
because the prevailing out-dated care model, will only      for performing complementary exams. Society and
exacerbate the current poor service and healthcare          health professionals alike, as a general rule, adhere
crisis, particularly for older adults, the age group        to a “Hospítal-centric” logic, with a mind-set of only
placing the greatest demand and cost on the system.         treating diseases as opposed to preventing them. A
                                                            contemporary care model for older adults is a current
    In recent years, I have been dedicated to researching   need and urgent imperative for the decades ahead.
the integral care of older adults and refinement
of care models. In the capacity of Director of the             The ideal care model for the older population
Open University for the Third Age of the University         should be centred on identifying potential risks.
of the State of Rio de Janeiro (UnATI/UERJ), a              Monitoring health instead of disease will direct
centre for studies, education, debates, research and        investment toward early prevention, resulting in a
assistance addressing issues inherent to aging, which       better chance of rehabilitation and reduced impact on
has contributed to a change in mind set of Brazilian        functioning. As a response to the older population,
society regarding its attitudes to older generations, and   more actions focused on health promotion and
my role as Editor-in-Chief of the Revista Brasileira de     education, the prevention and delaying of disease
Geriatria e Gerontologia (RBGG-Brazilian Journal of         and frailty, besides maintenance of independence and
Geriatrics and Gerontology), beyond mere opinion,           autonomy, should be implemented. Lastly, increasing
I have personally witnessed the desire and need to          longevity alone does not suffice. It is vital that these
additional years can be lived with quality, dignity            is required, along with a doctor who knows their
and wellbeing. A novel approach to health care that            patient well, working in unison with a health team,
promotes quality of life for users – albeit under the          not seeking to cure their client but rather stabilize
SUS or via the private sector – will entail the use            their health so they may live older age to the full!
of qualified well-prepared professionals, integrated
care, and judicious deployment of information
technology. This is the shape that contemporary                AUTHORSHIP
resolutive models advocated by leading national and                                                                                   17 of 20
international health organs should take. And this                 Renato Peixoto Veras - responsible for all aspects
is what we wish to see in the not-so-distant future.           of the work, ensuring that issues related to the
                                                               accuracy or integrity of any part of the work
   Against this backdrop, the goal is to provide older
users with the best care. To this end, monitoring                                                 Edited by: Luiz Antonio Tarcitano
REFERENCES
1. Veras RP, Ramos LR, Kalache A. Crescimento                  7. Veras RP, Estevan AA. Modelo de atenção à saúde
   da população idosa no Brasil: transformações e                 do idoso: a ênfase sobre o primeiro nível de atenção.
   consequências na sociedade. Rio de Janeiro, Rev.               In: Lozer AC, Leles FAG, Coelho KSC (org).
   Saúde Pública. Jun. 1987, Rio de Janeiro, 21(3):225-33.        Conhecimento técnico-científico para qualificação da
   https://doi.org/10.1590/S0034-89101987000300007                saúde suplementar. Brasília, DF: OPAS, 2015. p. 73-84.
   WORLD HEALTH ORGANIZATION. Ageing:
                                                               8. Moraes EN, Reis AMM, Moraes FL de. Manual de
   World Report on Ageing and Health. Geneva: WHO;
                                                                  Terapêutica Segura no Idoso. Belo Horizonte: Folium,
   2015. WORLD HEALTH ORGANIZATION.
                                                                  2019. 646p.
   Global status report on noncommunicable diseases
   2010. Geneva: WHO; 2011.                                    9. Szwarcwald CL, Damacena GN, Souza Júnior PRB
                                                                  de, et al. Percepção da população brasileira sobre
2. Kalache A, Veras RP, Ramos LR. O envelhecimento
                                                                  a assistência prestada pelo médico. Ciênc. Saúde
   da população mundial: um desafio novo. Rev. Saúde
                                                                  Colet. Fev 2016;21(2):339-50. Available in: https://
   Pública. 1987. Rio de Janeiro: 21, (3): 200-210. https://
                                                                  doi.org/10.1590/1413-81232015212.19332015. Cited:
   doi.org/10.1590/S0034-89101987000300005
                                                                  2021 Nov. 01.
3. Ramos LR, Veras RP, Kalache A. Envelhecimento
                                                               10. Veras RP. A contemporary care model for older
   populacional: uma realidade brasileira. Rev. Saúde
                                                                   adults should seek coordinated care, grater quality
   Pública, Rio de Janeiro, v. 21, n. 3, p. 211-224, 1987.
                                                                   and the reduction of costs. Int J Fam Commun Med.
   https://doi.org/10.1590/S0034-89101987000300006
                                                                   2019b;3(5):210-14. DOI: 10.15406/ijfcm.2019.03.00159
4. António M. Envelhecimento ativo e a indústria da
                                                               11. World Health Organization, World Health Statistics
   perfeição. Saúde e Sociedade, São Paulo, v. 29, n. 1,
                                                                   2011. Available in: https://www.who.int/docs/default-
   p. 1-10, 2020. Available in: https://doi.org/10.1590/
                                                                   source/gho-documents/world-health-statistic-reports/
   S010412902020190967. Cited: 2021 Nov. 15.
                                                                   en-whs2011-full.pdf. Cited: 2023 Sept. 25.
5. São José J de, Teixeira AN. Envelhecimento Ativo:
                                                               12. Veras RP. New model of health care improve quality
   contributo para uma discussão crítica. Anál. Soc.,
                                                                   and reduce costs. MOJ Gerontol Ger. 2019a;4(4):117-
   Lisboa, v. 49, n. 210, p. 28-54, 2014. Available in:
                                                                   120. DOI: 10.15406/mojgg.2019.04.00191
   http://www.jstor.org/ stable/23722984. Cited: 2021
   Nov. 20.                                                    13. Caldas CP, Veras RP, Motta LB, et al. Atendimento
                                                                   de emergência e suas interfaces: o cuidado de curta
6. United Nations, Population Division, World
                                                                   duração a idosos. J. Bras. Econ. Saúde. 2015;7(1):62-69.
   Population Prospects, New York, 2019. Available in:
   https://www.un.org/development/desa/pd/news/                14. Veras RP. O modelo assistencial contemporâneo
   world-population-prospects-2019-0. Cited: 2023                  e inovador para os idosos. Rev Bras Geriatr
   Sept. 26.                                                       Gerontol. 2022;25(3):1-13. e200061. https://doi.
                                                                   org/10.1590/1981-22562022025.230065.pt 2020b.
15. Carvalho VKS, Marques CP, Silva EN. A                     26. Veras RP, Gomes JAC, Macedo ST. A coordenação
    contribuição do Programa Mais Médicos: análise a              de cuidados amplia a qualidade assistencial e reduz
    partir das recomendações da OMS para provimento               custos. Rev. Bras. Geriatr. Gerontol 2019;22(2):1-13.
    de médicos. Ciênc. Saúde Colet. 2016;21(09):2773-87.          https://doi.org/10.1590/1981- 22562019022.190073
    https://doi.org/10.1590/1413-81232015219.17362016.
                                                              27. Moraes EN, Moraes FL de. Avaliação
16. Veras RP, Oliveira M. Linha de cuidado para o idoso:          Multidimensional do Idoso. 4 ed. Belo Horizonte:
    detalhando o modelo. Rev. Bras. Geriatr. Gerontol.            Folium, 2014.
    2016;19(6): 887-905. https://doi.org/10.1590/1981-
                                                              28. Folstein MF, Folstein SE, McHugh PR. “Mini-mental         18 of 20
    22562016019.160205.
                                                                  State”. A practical Method for grading the cognitive
17. Veras RP. Caring Senior: um modelo brasileiro de              state of patients for the clinician. J Psychiatr Res
    saúde com ênfase nas instâncias leves de cuidado.             1975;12(3):189-98. doi: 10.1016/0022-3956(75)90026-6.
    Rev. Bras. Geriatr. Gerontol. 2018;21(3):360-66.
                                                              29. Lima-Costa MF, Veras RP. Saúde pública e
    DOI:10.1590/1981-22562018021.180100.
                                                                  envelhecimento [editorial]. Cad. Saúde Pública,
18. Moraes EM organizador. Princípios básicos de                  2003;19(3):700-01. https://doi.org/10.1590/S0102-
    geriatria e gerontologia. Belo Horizonte: Coopemed;           311X2003000300001.
    2009. 700 p.
                                                              30. Castro MC, Massuda A, Almeida J, et al. Brazil’s
19. Veras RP, Caldas CP, Lima KC de, et al. Integração            unified health system: the first 30 years and prospects
    e continuidade do cuidado em modelos de rede                  for the future. Lancet 2019;394(10195):345-56. doi:
    de atenção à saúde para idosos frágeis. Rev. Saúde            10.1016/S0140-6736(19)31243-7.
    Pública 2014;48(2):357-365. https://doi.org/10.1590/
                                                              31. Turner G, Clegg A. Best practice guidelines for the
    S0034-8910.2014048004941.
                                                                  management of frailty: a British Geriatrics Society,
20. Saenger ALF, Caldas CP, Motta LB. Adaptação                   Age UK and Royal College of General Practitioners,
    transcultural para o Brasil do instrumento PRISMA-7:          report. Age Ageing 2014;43(6):744-7. https://doi.
    avaliação das equivalências conceitual, de item e             org/10.1093/ageing/afu138.
    semântica. Cad. Saúde Pública, 2016;32(9):1-7. https://
                                                              32. Veras RP. The Current Challenges of Health
    doi.org/10.1590/0102-311X00072015.
                                                                  Care for the Elderly. J. Gerontol. Geriatr. Res
21. Tanaka OY, Oliveira VE de. Reforma(s) e                       2015b;4(3):1-13. https://doi.org/10.4172/2167-
    estruturação do Sistema de Saúde Britânico: lições            7182.1000223. In: Veras RP. Bem Cuidado: um
    para o SUS. Saúde Soc 2007;16(1):7-17. https://doi.           modelo integrado com ênfase nas instâncias leves de
    org/10.1590/S0104-12902007000100002                           cuidado. Rio de Janeiro: ANS, 2018a.
22. 22. Oliveira M, Veras RP, Cordeiro HA et al. A            33. Machado RSP, Coelho MASC, Veras RP. Validity
    mudança de modelo assistencial de cuidado ao idoso            of the portuguese version of the mini nutritional
    na Saúde Suplementar: identificação de seus postos-           assessment in brazilian elderly. BMC Geriatr
    chave e obstáculos para implementação. Physis                 2015;15:132. doi: 10.1186/s12877-015-0129-6.
    2016;26(4):1383-94. https:// doi.org/10.1590/S0103-
                                                              34. Veras RP. An Innovative Healthcare Model for the
    73312016000400016.
                                                                  Elderly in Brazil: Care Coordination Extends Care
23. Geyman JP. Disease management: panacea, another               Quality and Reduces Costs. Int. J. Intern. Med.
    false hope, or something in between. Ann. Fam. Med            Geriatr 2019c;1(2):33-42.
    2007;5(3):257-60. doi: 10.1370/afm.649.
                                                              35. Pedro WJA. Reflexões sobre a promoção do
24. Porter ME. A strategy for health care reform: toward          Envelhecimento Ativo. Kairós 2013;16(3):1-24.
    a value-based system. N. Engl. J. Med 2009; 361:109-          https://doi.org/10.23925/2176- 901X.2013v16i3p9-32 .
    112. DOI: 10.1056/NEJMp0904131.
                                                              36. Oliveira M de, Veras RP, Cordeiro HA. A importância
25. Lima KC, Veras RP, Caldas CP et al. Effectiveness             da porta de entrada no sistema: o modelo integral de
    of intervention programs in primary care for the              cuidado para o idoso. Physis 2018;28(4):7-18. https://
    robust elderly. Salud Pública México 2015;57(3):265-          doi.org/10.1590/S0103-73312018280411
    74. In: Lima KC, Veras RP, Caldas CP et al.
                                                              37. Chultz MB, Kane AE, Mitchell SJ et al. Age and life
    Health Promotion and Education: a study of the
                                                                  expectancy clocks based on machine learning analysis
    effectiveness of programs focusing on the aging
                                                                  of mouse frailty. Nat. Commun 2020;11(4618):1-10.
    process. Int J Health Serv 2017 Jul;47(3):550-70. doi:
                                                                  https://doi.org/10.1038/s41467-020-18446-0.
    10.1177/0020731416660965.
38. Moraes EM. Atenção à saúde do idoso: aspectos             50. Lima-Costa MF, Barreto SM, Giatti L. Condições
    conceituais. Brasília, DF: OPAS, 2012. 98p.                   de saúde, capacidade funcional, uso de serviços de
                                                                  saúde e gastos com medicamentos da população idosa
39. Rubenstein LZ, Harker JO, Salvà A et al. Screening
                                                                  brasileira: um estudo descritivo baseado na Pesquisa
    for Undernutrition in Geriatric Practice: developing
                                                                  Nacional por Amostra de Domicílios. Cad. Saúde
    the Short-Form Mini Nutritional Assessment (MNA-
                                                                  Pública 2003;19(3): 735-43. https://doi.org/10.1590/
    SF). J Gerontol A Biol Sci Med Sci 2001;56(6):M366-
                                                                  S0102-311X2003000300006
    72. https://doi.org/10.1093/ gerona/56.6.M366.
                                                              51. Veras RP. Garantir a saúde e o bem-estar dos
40. Lachs MS, Feinstein AR, Cooney Jr LM et al. A                                                                          19 of 20
                                                                  idosos: desafios de hoje e amanhã. Rev. Bras.
    simple procedure for general screening for functional
                                                                  Geriatr. Gerontol 2015a;18(3): 473-74. https://doi.
    disability in elderly patients. Ann Intern Med
                                                                  org/10.1590/1809- 9823.2015.0146
    1990;112(9):699-706. https://doi.org/10.7326/0003-
    4819-112-9- 699                                           52. Guerra ACLC, Caldas CP. Dificuldades e
                                                                  recompensas no processo de envelhecimento: a
41. Katz S, Ford AB, Moskowitz RW et al. Studies of
                                                                  percepção do sujeito idoso. Ciênc. Saúde Colet
    illness in the aged. The index of ADL: a standardized
                                                                  2010;15(6):2931-2940. ID: lil-559825.
    measure of biological and psychosocial function.
    JAMA 1963;185:914-19. https://doi.org/10.1001/            53. Caldas CP, Veras RP, Motta LB da. et al. Models
    jama.1963.03060120024016.                                     of Approach to Outpatient Older Persons Care.
                                                                  Sci. J. Public Health 2014;2(5): 447-53. https://doi.
42. Moraes EN, Moraes FL, Lima SPP. Características
                                                                  org/10.11648/j.sjph.20140205.21.
    biológicas e psicológicas do envelhecimento. Rev.
    Méd 2010;20(1):67-73. ID: lil-545248                      54. Alves JED. Envelhecimento populacional no Brasil e
                                                                  no mundo. Rev. Longeviver 2019;1:5-9.
43. Lawton MP, Brody EM. Assessment of people:
    self-maintaining and instrumental activities of daily     55. Lourenço RA, Veras RP. Mini-Exame do Estado
    living. Gerontologist 1969;9(3):179-186. http://dx.doi.       Mental: características psicométricas em idosos
    org/10.1093/geront/9.3_Part_1.179                             ambulatoriais. Rev Saúde Pública 2006;40(4):712-19.
                                                                  https://doi.org/10.1590/S0034-89102006000500023
44. Tinetti ME. Performance-oriented assessment
    of mobility problems in elderly patients. J.              56. Moraes EN de, Lopes PRR. Manual de Avaliação
    Am. Geriatr. Soc 1986;34:119-126. https://doi.                Multidimensional da Pessoa Idosa para a Atenção
    org/10.1111/j.1532-5415.1986.tb05480.x                        Primária à Saúde: Aplicações do IVCF-20 e do
                                                                  ICOPE. 1ª Edição, CONASS, 2023. 95p.
45. Abicalaffe CL. Pay For Performance Program for
    Brazilian Private Health Plan. How to Implement and       57. Paixão Júnior CM, Reichenheim ME. Uma revisão
    Measure. In: ISPOR, 13., 2008, Toronto. Anais […]:            sobre instrumentos de avaliação do estado funcional
    Toronto: ISPOR, p. 1-10, 2008.                                do idoso. Cad. Saúde Pública 2005;21(1):7-19. https://
                                                                  doi.org/10.1590/S0102-311X2005000100002
46. Costa ALFA, Santos VR. Da visão à cidadania:
    tipos de tabelas de avaliação funcional da leitura        58. Veras RP. Coordination of care: a contemporary care
    na educação especial. Rev. Bras. Oftalmol                     model for the older age group. MOJ Gerontol. Geriatr
    2018;77(5): 269-302. https://doi.org/10.5935/0034-            2020a;5(2):50-53. https://doi.org/10.1590/S0102-
    7280.20180065                                                 311X2005000100002
47. Nitrini R, Scaff M. Testes neuropsicológicos de           59. Oliveira M. Cordeiro, H.; Veras RP. O modelo de
    aplicação simples para o diagnóstico de demência.             remuneração definindo a forma de cuidar: por que
    Arq. Neuropsiquiatr 1994;52(4):1-10. https://doi.             premiar a ineficiência no cuidado ao idoso? J. Bras.
    org/10.1590/S0004-282X1994000400001                           Econ. Saúde 2018;10: 198-202. ID: biblio-915120
48. Yesavage JA, Brink TL, Rose TL et al. Development         60. Veras RP. Experiências e tendências internacionais de
    and validation of a geriatric depression screening            modelos de cuidado para com o idoso. Ciênc. Saúde
    scale: a preliminary report. J. Psychiatr. Res.               Colet 2012;17(1): 231-37. https://doi.org/10.1590/
    1992;17(1):37-49. https://doi.org/10.1016/0022-               S1413-81232012000100025
    3956(82)90033-4
                                                              61. Ramos LR, Tavares NUL, Bertoldi AD et al.
49. Nunes BP, Soares UM, Wachs LS et al. Hospitalização           Polifarmácia e polimorbidade em idosos no Brasil:
    em idosos: associação com multimorbidade,                     um desafio em saúde pública. Rev. Saúde Pública
    atenção básica e plano de saúde. Rev. Saúde                   2016;50(suppl 2):1-10. https://doi.org/10.1590/S1518-
    Pública 2017;51(43). https://doi.org/10.1590/S1518-           8787.2016050006145
    8787.2017051006646
62. Maia LC, Colares TFB, Moraes EM de et al. Idosos         69. Veras RP, Oliveira M. Envelhecer no Brasil: a
    robustos na atenção primária: fatores associados ao          construção de um modelo de cuidado. Ciênc.
    envelhecimento bem-sucedido. Rev. Saúde Pública              Saúde Colet 2018;23(6): 1929-1936. https://doi.
    2020;54:1-10. https://doi.org/10.11606/s1518-                org/10.1590/1413-81232018236.04722018
    8787.2020054001735
                                                             70. Veras RP, Galdino AL. Caring Senior Modelo
63. Cachioni M. Universidades da terceira idade: das             Assistencial Contemporâneo: Coordenação de
    origens à experiência brasileira. In: Neri AL, Debert        cuidado, ampliação da qualidade e redução de custos.
    GG(org). Velhice e Sociedade. Campinas: Papirus,             Rio de Janeiro: UnATI/UERJ, 2021.
    1999, p 141-178. ISBN-13:978-8530805579.                                                                                20 of 20
                                                             71. Silva AMM, Mambrini JVM, Peixoto SV et al.
64. Ramos LR, Andreoni S, Coelho-Filho JM et al.                 Uso de serviços de saúde por idosos brasileiros
    Perguntas mínimas para rastrear dependência em               com e sem limitação funcional. Rev. Saúde Pública
    atividades da vida diária em idosos. Rev. Saúde              2017;51(suppl1):1-10. https://doi.org/10.1590/S1518-
    Pública 2013;47(3):506-13. https://doi.org/10.1590/          8787.2017051000243
    S0034-8910.2013047004325
                                                             72. Baltes PB, Mayer KU, Helmchen H et al. “The Berlin
65. D’orsi E, Xavier AJ, Ramos LR. Trabalho, suporte             Aging Study (BASE): Overview and Design”. Ageing
    social e lazer protegem idosos da perda funcional:           Soc 1993;13(4): 483-515. https://doi. org/10.1017/
    estudo epidoso. Rev. Saúde Pública 2011;45(4):1-10.          S0144686X00001343.
    https://doi.org/10.1590/S0034-89102011000400007
                                                             73. Giacomin KC, Peixoto SV, Uchoa E et al. Estudo
66. David HMSL, Riera JRM, Mallebrera AH et al. A                de base populacional dos fatores associados à
    enfermeira gestora de casos na Espanha: enfrentando          incapacidade funcional entre idosos na Região
    o desafio da cronicidade por meio de uma prática             Metropolitana de Belo Horizonte, Minas Gerais,
    integral. Ciênc. Saúde Colet 2020;25(1):1-10. https://       Brasil. Cad. Saúde Pública 2008;24(6):1-10. https://
    doi.org/10.1590/1413-81232020251.29272019                    doi.org/10.1590/S0102-311X2008000600007
67. Veras RP, Caldas CP, Cordeiro HA. Modelos de             74. Oliveira M, Veras RP, Cordeiro HA. Supplementary
    atenção à saúde do idoso: repensando o sentido da            Health and aging after 19 years of regulation: where are
    prevenção. Physis 2013;23(4): 1189-1213. https://doi.        we now? Rev. Bras. Geriatr. Gerontol 2017;20(5):624-33.
    org/10.1590/1413-81232020251.29272019                        https://doi.org/10.1590/S0102-311X2008000600007
68. Moura, MMD; Veras RP. Acompanhamento do                  75. Aguiar CF, Assis M. Perfil de mulheres idosas
    envelhecimento humano em centro de convivência.              segundo a ocorrência de quedas: estudo de demanda
    Physis 2017;27(1):19-39. https://doi.org/10.1590/            no Núcleo de Atenção ao Idoso da UnATI/UERJ.
    S0103-73312017000100002                                      Rev. Bras. Geriatr. Gerontol 2009;12(3):1-14. https://
                                                                 doi.org/10.1590/1809-9823.2009.00007.