Ibn- Sina Hospital, Dhanmondi

Inspection Report
Report to Honorble Managing Director Mr. Anisuzzaman
Reported by Anwar parvej

serial no Relates to Problems Findinngs Locations Necessary steps to be taken

1 Housekeeping all area
Hand broom/sweep not up to mark, presently using broom caused back pain Long hand broom could be used for this
2 Housekeeping Mop bucket water frequently not changed, causes bad smells as bacteria grow up Male ward, Block-C Attendants and supervisors need to be more careful
2 Maintenance Electric Cables and pipe fittings not secured properly, by this appearance looks odd all area
Wall cord cover required for securing cables
4 Housekeeping Cabin section attendant had no room supplies and cleaning agent cabin 449 Training required
5 safety Investigation centre
"Danger caution " not mentioned Electric panel box,danger for child and adult Proper monitoring from the Engineering department
6 Housekeeping Lift Found a lot of hand marks Block -B lift R2 chemical can be used from time to time
7 Media and PR Every caution or advising indication must be written through the computer
All glass door areas
Notice, Advising indication written in hand with sticky glue with our official logo
8 Admin All notice board
Notice board need to be up to date. Expired notice shoub be throughout
During maintenance caution signs are not mentioned by Maintenance team A block 2nd floor
9 Maintenance Temporary yellow or red tape lace should be used for safety purposes
10 Canteen The canteen table is messed up with dirty during a low busy time thus bad smells comes Canteen D2 required to be used for that purpose and proper manning
11 Housekeeping Ward boy only focused on the cabin acabin areas Need to be focused on other areas
12 Housekeeping Floor dirty found in many places waiting operation area proper supervising required
13 Housekeeping All vertical curtains are dirty, a long time not washed All vertical curtain washing required
14 Housekeeping The patient's bed cover is full of handwriting Male Ward Block C Use scotch brite with R2 so the dirt can be removed
15 safety and security Fire bucket full of tissue used as a garbage bin Entrance B-block HK staff will monitor it properly, as it creates a bad impression on people
16 Admin Daily meetings with the Honorable director required internal Honourable MD sir will advise
17 Admin andsecurity Security personnel will wear reflector jacket Security department parking area security will wear a reflector jacket
18 Housekeeping Electric Machinery become rusty cabinn section Using Emerel chemical we can clean and polish it.
19 Admin Old paper notice hanging on notice board Notice board Office attendants will check it properly
20 Admin The shoe rack in the cabin section is not available Cabin section When the patient's relatives come shoes occupy floor spaces, and require a shoe rack
21 Safety and security Reflector safety tape is not available on our premises All staircase, A,B,C,D,E block Reflector tape need to buy
22 Gardening Plant pot discolor with other paints Need polish for good appearance
23 Maintenance Frosted glass paper damaged in many areas All areas Required new one.
24 Gardening Plants kept in front of electric panel box Block b, Ground floor we can replace plants from pannel box by which hazard can be avoided.
25 Housekeeping The dry mop kept dirty and not washed Block b, Ground floor Regular washing practice required
26 HR Hk new staff working without uniform Saiful Islam Need advise from HR
27 Admin Disposable one-time water cup not filled up cardiac reception If its mentioned that cup would be refill it should be
28 Housekeeping washroom, glass, and floors not cleaned properly All areas Proper training
29 Housekeeping Garbage poly is not used in office areas Office areas Proper training
30 Housekeeping Dirty Wet linen kept on the table Block -D, security desk Supervision
31 Housekeeping Stainless still not polished from a long period All Areas Proper training
32 Maintenance Glues used in glass dor for signage opposite site looks dirty, need to cover it with pape All glass door areas Awarness development
33 Nursing Patient name used by writing hand, by this patient family member, demotivated cabin area Nurse will print patient name and fix to name plate
34 Admin Sing out time group of people gossip loudly Staircase area block c Departmental briefing
35 Admin Floating dry rack Drayer cloth not available in cabin or ward New idea Need to introduced and implementation
36 Admin WhatsApp group not operating for smooth operation and communication All department It will develop internal communication
37 Admin The babysitter playing zone is not available New idea Baby sitter need to purchase
38 Admin The feeding section is not available New idea The 7th-floor waiting room can be used as an breastfeeding room
39 Housekeeping 7th floor lift door was so dirty and rusty that it needed to be cleaned immediately Block A stainless steel polishb need to be introduced
41 Housekeeping Vital points require airfreshner Customer reception Powe pocket air freshner can be used
 IBN SINA HOSPITAL, DHANMONDI Date: 20/05/2024
Housekeeping Department

From : Anwar Parvej Job type: Report about Housekeeping Equipments and Manpower
1. Kinds of equipments using for IBN SINA hospital and numbers
To Mr Monzurul Islam 2.Locations
3. chemicals
4. storing system * Before usages * After usages
Format type
Types of equipments Locations
S.No

Anwar Parvej

Manager Housekeeping
serial no Relates to
1 Housekeeping

2 Housekeeping

Maintenance
4

5 safety

6 Housekeeping
7 Media and PR

8 Admin

9 Maintenance
10 Canteen

11 Housekeeping

12 Housekeeping
13 Housekeeping
14 Housekeeping

15 safety and security

16 Admin

17 Admin andsecurity

18 Housekeeping
19 Admin

20 Admin

21 Safety and security

22 Gardening

23 Maintenance

24 Gardening
25 Housekeeping

26 HR

27 Admin
28 Housekeeping

29 Housekeeping
 Housekeeping

30
31 Housekeeping

32 Maintenance

33 Nursing
34 Admin

35 Admin

36 Admin

37 Admin

38 Admin

39 Housekeeping

41 Housekeeping
 Problems Findinngs

Hand broom/sweep not up to mark, presently using broom caused back pain

Mop bucket water frequently not changed, causes bad smells as bacteria grow up
Electric Cables and pipe fittings not secured properly, by this appearance looks odd

Blood bank section not using

"Danger caution " not mentioned Electric panel box,danger for child and adult

Lift Found a lot of hand marks

Notice, Advising indication written in hand with sticky glue

Notice board need to be up to date.

During maintenance caution signs are not mentioned by Maintenance team

The canteen table is messed up with dirty during a low busy time thus bad smells comes

Ward boy only focused on the cabin

Floor dirty found in many places

All vertical curtains are dirty, a long time not washed

The patient's bed cover is full of handwriting

Fire bucket full of tissue used as a garbage bin

Daily meetings with the Honorable director required

Security personnel will wear reflector jacket

Electric Machinery become rusty

Old paper notice hanging on notice board

The shoe rack in the cabin section is not available

Reflector safety tape is not available on our premises

Plant pot discolor with other paints

Frosted glass paper damaged in many areas

Plants kept in front of electric panel box

The dry mop kept dirty and not washed

Hk new staff working without uniform

Disposable one-time water cup not filled up

washroom, glass, and floors not cleaned properly

Garbage poly is not used in office areas

Dirty Wet linen kept on the table

Stainless still not polished from a long period

Glues used in glass dor for signage opposite site looks dirty, need to cover it with pape

Patient name used by writing hand, by this patient family member, demotivated

Sing out time group of people gossip loudly

Floating dry rack Drayer cloth not available in cabin or ward

WhatsApp group not operating for smooth operation and communication

The babysitter playing zone is not available

The feeding section is not available

7th floor lift door was so dirty and rusty that it needed to be cleaned immediately

Vital points require airfreshner

 Locations Necessary steps to be taken

all area
Long hand broom could be used for this

Male ward, Block-C

Attendants and supervisors need to be more careful
All the area
Wall cord cover required for securing cables

Blood bank section

Investigation centre
Proper monitoring from the Engineering department

Block -B lift
R2 chemical can be used from time to time
Every caution or advising indication must be written through the
All glass door areas computer
with our official logo

All notice board

Expired notice shoub be throughout
A block 2nd floor

Temporary yellow or red tape lace should be used for safety purposes

Canteen D2 required to be used for that purpose and proper manning

acabin areas Need to be focused on other areas

waiting operation area proper supervising required

All vertical curtain washing required

 Male Ward Block C Use scotch brite with R2 so the dirt can be removed

Entrance B-block HK staff will monitor it properly, as it creates a bad impression on people

internal Honourable MD sir will advise

Security department parking area security will wear a reflector jacket

cabinn section Using Emerel chemical we can clean and polish it.

Notice board Office attendants will check it properly

Cabin section When the patient's relatives come shoes occupy floor spaces, and require a shoe rack

All staircase, A,B,C,D,E block

Reflector tape need to buy

Need polish for good appearance

All areas Required new one.

Block b, Ground floor we can replace plants from pannel box by which hazard can be avoided.

Block b, Ground floor Regular washing practice required

Saiful Islam Need advise from HR

cardiac reception

All areas

Office areas
Block -D, security desk

All Areas

All glass door areas

cabin area

Staircase area block c

New idea

All department

New idea

New idea The 7th-floor waiting room can be used as an breastfeeding room

Block A stainless steel polishb need to be introduced

Customer reception Powe pocket air freshner can be used

n on people

and require a shoe rack

 1 Housekeeping all area
Hand broom/sweep not up to mark, presently using broom caused back pain Long hand broom could be used for this
2 Housekeeping Male ward, Block-C
Mop bucket water frequently not changed, causes bad smells as bacteria grow u Attendants and supervisors need to be more careful
2 all area
Electric Cables and pipe fittings not secured properly, by this appearance looks
Maintenance Wall cord cover required for securing cables
4 Housekeeping cabin 449
Cabin section attendant had no room supplies and cleaning agent Training required
5 safety Investigation centre
"Danger caution " not mentioned Electric panel box,danger for child and adult Proper monitoring from the Engineering department
6 Housekeeping Lift Found a lot of hand marks Block -B lift R2 chemical
Every cautioncan be used from
or advising time to
indication timebe written through the computer
must
7 Media and PR Notice, Advising indication written in hand with sticky glue All glass door areas with our official logo
8 Admin All notice board
Notice board need to be up to date. Expired notice shoub be throughout
During maintenance caution signs are not mentioned by Maintenance team A block 2nd floor
9 Maintenance Temporary yellow or red tape lace should be used for safety purposes
10 Canteen The canteen table is messed up with dirty during a low busy time thus bad smel Canteen D2 required to be used for that purpose and proper manning
11 Housekeeping Ward boy only focused on the cabin acabin areas Need to be focused on other areas
12 Housekeeping Floor dirty found in many places waiting operation area proper supervising required
13 Housekeeping All vertical curtains are dirty, a long time not washed All vertical curtain washing required
14 Housekeeping The patient's bed cover is full of handwriting Male Ward Block C Use scotch brite with R2 so the dirt can be removed
15 safety and security Fire bucket full of tissue used as a garbage bin Entrance B-block HK staff will monitor it properly, as it creates a bad impression on people
16 Admin Daily meetings with the Honorable director required internal Honourable MD sir will advise
17 Admin andsecurity
Security personnel will wear reflector jacket Security department parking area security will wear a reflector jacket
18 Housekeeping Electric Machinery become rusty cabinn section Using Emerel chemical we can clean and polish it.
19 Admin Old paper notice hanging on notice board Notice board Office attendants will check it properly
20 Admin The shoe rack in the cabin section is not available Cabin section When the patient's relatives come shoes occupy floor spaces, and require a shoe rack
21 Safety and security Reflector safety tape is not available on our premises All staircase, A,B,C,D,E block
Reflector tape need to buy
22 Gardening
Plant pot discolor with other paints Need polish for good appearance
 Necessary steps to be taken
Long hand broom could be used for this
Attendants and supervisors need to be more careful
Wall cord cover required for securing cables
Training required
Proper monitoring from the Engineering department
R2 chemical can be used from time to time
Every caution or advising indication must be written through the computer
with our official logo
Expired notice shoub be throughout
Temporary yellow or red tape lace should be used for safety purposes
D2 required to be used for that purpose and proper manning
Need to be focused on other areas
proper supervising required
washing required
Use scotch brite with R2 so the dirt can be removed
HK staff will monitor it properly, as it creates a bad impression on people
Honourable MD sir will advise
parking area security will wear a reflector jacket
Using Emerel chemical we can clean and polish it.
Office attendants will check it properly
When the patient's relatives come shoes occupy floor spaces, and require a shoe rack
Reflector tape need to buy
Need polish for good appearance
Required new one.
we can replace plants from pannel box by which hazard can be avoided.
Regular washing practice required
Need advise from HR
If its mentioned that cup would be refill it should be
Proper training
Proper training
Supervision
Proper training
Awarness development
Nurse will print patient name and fix to name plate
Departmental briefing
Need to introduced and implementation
It will develop internal communication
Baby sitter need to purchase
The 7th-floor waiting room can be used as an breastfeeding room
stainless steel polishb need to be introduced
 Ibn- Sina Hospital, Dhanmondi TO MD.ANISSUZZAMAN
Inspection report( 02-05-2024 to 06-05-2024) THE HONOURABLE DIRECTOR,ADMIN
From Anwar Parvej

SL
Relates to Problems Findinngs Locations Necessary steps to be taken
NO.
Hand broom/sweep not up to mark, presently
1 Housekeeping All the area Long hand broom could be used for better output and good impression
using broom caused back pain
Mop bucket water frequently not changed, causes
2 Housekeeping Male ward, Block-C Attendants and supervisors need to be more careful
bad smells as bacteria grow up
Electric Cables and pipe fittings not secured all area
3 Maintenance Wall cord cover required for securing cables
properly, by this appearance looks odd
Cabin section attendant had no room supplies and
4 Housekeeping cabin 449 Training required
cleaning agent

"Danger caution " not mentioned Electric panel Investigation centre

5 safety Proper monitoring from the Engineering department
box, HAZARD for child and adult

6 Housekeeping Lift Found a lot of hand marks Block -B lift R2 chemical can be used from time to time

Notice, Advising indication written in hand with Every caution or advising indication must be written through the computer
7 Media and PR All glass door areas
sticky glue with our official logo

8 Admin Notice board need to be up to date. All notice board Expired notice shoub be throughout
During maintenance caution signs are not A block 2nd floor
9 Maintenance mentioned by Maintenance team Temporary yellow or red tape lace should be used for safety purposes

The canteen table is messed up with dirty during a

10 Canteen Canteen D2 required to be used for that purpose and proper manning
low busy time thus bad smells comes
11 Housekeeping Ward boy only focused on the cabin acabin areas Need to be focused on other areas
waiting operation
12 Housekeeping Floor dirty found in many places proper supervising required
area
All vertical curtains are dirty, a long time not
13 Housekeeping All vertical curtain washing required
washed
Male Ward Block
14 Housekeeping The patient's bed cover is full of handwriting Use scotch brite with R2 so the dirt can be removed
C
safety and
15 Fire bucket full of tissue used as a garbage bin Entrance B-block HK staff will monitor it properly, as it creates a bad impression on people
security
 Daily meetings with the Honorable director
16 Admin internal Honourable MD sir will advise
required
Admin
17 Security personnel will wear reflector jacket Security department parking area security will wear a reflector jacket
andsecurity
18 Housekeeping Electric Machinery become rusty cabinn section Using Emerel chemical we can clean and polish it.
19 Admin Old paper notice hanging on notice board Notice board Office attendants will check it properly
When the patient's relatives come shoes occupy floor spaces, and require a
20 Admin The shoe rack in the cabin section is not available Cabin section
shoe rack
Safety and Reflector safety tape is not available on our All staircase,
21 Reflector tape need to buy
security premises A,B,C,D,E block
22 Gardening Plant pot discolor with other paints Need polish for good appearance
23 Maintenance Frosted glass paper damaged in many areas All areas Required new one.
Block b, Ground
24 Gardening Plants kept in front of electric panel box we can replace plants from pannel box by which hazard can be avoided.
floor
Block b, Ground
25 Housekeeping The dry mop kept dirty and not washed Regular washing practice required
floor
26 HR Hk new staff working without uniform Saiful Islam Need advise from HR
27 Admin Disposable one-time water cup not filled up cardiac reception If its mentioned that cup would be refill it should be

28 Housekeeping washroom, glass, and floors not cleaned properly All areas Proper training

29 Housekeeping Garbage poly is not used in office areas Office areas Proper training
Block -D, security
30 Housekeeping Dirty Wet linen kept on the table Supervision
desk
31 Housekeeping Stainless still not polished from a long period All Areas Proper training
Glues used in glass dor for signage opposite site
32 Maintenance All glass door areas Awarness development
looks dirty, need to cover it with pape
Patient name used by writing hand, by this patient
33 Nursing cabin area Nurse will print patient name and fix to name plate
family member, demotivated
Staircase area block
34 Admin Sing out time group of people gossip loudly Departmental briefing
c
Floating dry rack Drayer cloth not available in
35 Admin New idea Need to introduced and implementation
cabin or ward
WhatsApp group not operating for smooth
36 Admin All department It will develop internal communication
operation and communication
37 Admin The babysitter playing zone is not available New idea Baby sitter need to purchase
38 Admin The feeding section is not available New idea The 7th-floor waiting room can be used as an breastfeeding room
 7th floor lift door was so dirty and rusty that it
39 Housekeeping Block A stainless steel polishb need to be introduced
needed to be cleaned immediately

40 Housekeeping Vital points require airfreshner Customer reception Powe pocket air freshner can be used

For cleaning purpose proper duster not using, at

41 Housekeeping prestent time rugs are using. All the premises standard duster need to introduced

42 Food and BeveragFood variation , child meal not available Canteen A continental chef can be recruted for food variation if we have
cooking facilities
43 Maintenance Alco pannel sticker still not removed in most areas Ground floor B blockA staff can be assigned for remove for good appearance
Pestcontrol Proper pest management need to develop
44 Cockroaches and other pests are available on the
premises All the areas
45 Media and PR Background sound system not available Specially Ground floRecitation of the holy Quran can be played as a mind relaxation