12 Merged
12 Merged
G.C.E A/L
EXAMINATION
BUSSINES STUDIES
  Instructions:
                                                                          Index Number: .....................................
  • Answer all the questions on the question paper itself.
  • Write your Index Number clearly in the space provided                            For Examiner’s Use only
                                                                           g
    above.                                                                                   For paper I
  • Select the correct answers for the questions No. 1 – 15 and
                                                                                   Q.Nos.                     Marks
                                                                        or
    write its number on the dotted lines given.
  • Write short answers for the questions No. 16 – 25 on the                       01 – 15
       dotted lines given.                                                         16 - 25
  • Each question carries two marks.                                                Total
                                                     .
                                                  on
01. Select the correct statements in relation to the term ‘business’.
    A – Any economic activity carried out to fulfill human needs and wants is called business.
    B – It includes trade and supportive services.
    C – All activities related to production, marketing and distribution of goods and services to fulfill human
                                   ee
        needs and wants are called business.
    D – It includes commerce and industries.
    (1) A and C only                       (2) A, B and C only              (3) A, C and D only
    (4) A, B and D only                    (5) A, B, C and D                                              (……)
               .b
02. Select the correct statement in relation to ‘to be fulfilled by human to survive’.
      (1) Unlimited                                            (2) Not essentially to be fulfilled
      (3) Not change due to social changes                     (4) Can be created by business persons.
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04. Some of gradual changes in the use of money from barter system up to now are given in column X and
      examples for those changes are given in column Y in the following table. (One is given extra in column
      Y.)
                           Column - X                                         Column - Y
      A   –   Commodity use                                 1 – credit card, debit card
      B   –   Metal usage 3                                 2 – Rupees, Dollar, Euro
      C   –   Use of currency notes and coins               3 – gold, silver
      D   –   Bank money                                    4 – tobacco, sea shells
                                                            5 – cheque
      (1) A-4, B-3, C-2, D-5               (2) A-3, B-2, C-1, D-5           (3) A-4, B-3, C-2, D-1
      (4) A-4, B-3, C-5, D-1               (5) A-4, B-5, C-1, D-2                                                      (……)
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06. Impacts of some factors on school environment are given below.
        A – A negative attitude of students for studies
                                                                    or
        B – Adequate classroom facility
        C – No accountability of teachers for their responsibility
        D – Good results of nearest school students
                                                    .
        E – Good teaching skill of teachers
        F – No adequate training for teachers
        G – Obedience of students
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    Select the answer which contains the strengths of internal environment of school.
    (1) A, C, F                          (2) B, E, G                     (3) B, D, E, G
                                 ee
    (4) A, C, D, F                       (5) B, C, D                                                   (……)
07. Select the answer which contains task environment forces only.
    (1) Owner, organizational culture
    (2) Organizational structure, resources
             .b
08. Vasan conducts a business which mines and refines gems and produces jewelries. This business can be
    included under,
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    (1) industrial sector, service production          (2) agricultural sector, industrial sector
    (3) primary production, tertiary production        (4) secondary production, tertiary production
    (5) primary production, tertiary production                                                     (……)
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10. Select the correct example for ‘replace’ from the following.
    (1) Using tiffin boxes instead of using lunch sheets to parcel food.
    (2) Farming fishery resources by a business that engages in fishing industry.
    (3) Not bottling drinking water in plastic bottles
    (4) Producing paper from hay
    (5) Starting a reforestation project by a firm that uses timber as a raw material                  (……)
Grade - 12 (2022) January – 2021 FWC                -2-                                   Business Studies - I
11. Consider the following related to a business.
        A – Business                                       B – Financial institutions
        C – Employees                                      D – Suppliers
        E – Competitors                                    F – Potential investors
    Select the answer which consists of the parties to be considered by a business in developing code of
    ethics.
    (1) A, C, E, F                       (2) B, D, F                        (3) A, B, D, F
    (4) C, D, E                          (5) A, C, E                                                  (……)
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    (2) Central Bank has decided to issue treasury bills and bonds to collect the fund required to government.
    (3) There is a possibility to reduce interest rate on the loans provided by commercial banks.
                                                                    or
    (4) Central Bank has reduced standing lending facility rate.
    (5) Central Bank alters the discounting rate of government securities before its maturity according to
        economic condition.
                                                   .
13. Consider the following taxes.
        A – Corporate tax
        C – Income tax
        E – Withholding tax
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                                             B – Value Added Tax
                                             D – Custom duty
                                             F – Production tax
    Select the answer which has the correct classification of the above taxes into direct tax and indirect tax.
                                 ee
             Direct tax                 Indirect tax
    (1)        A, C, D                    B, E, F
    (2)        B, C, E                    A, D, F
    (3)        C, D, E                    A, B, F
            .b
    (4)        A, C, E                    B, D, F
    (5)        B, E, D                    A, C, F                                                        (……)
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14. Select the institution which has formed to protect the consumers against the unfair trade practices and to
    assure the consumer rights are honoured.
    (1) Central Environment Authority
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17. (a) Strengths and weaknesses of a business can be identified by studying …………………………..
        environment of the business. And, opportunities and threats are identified by studying ………………..
        environment.
    (b) Based on the size, businesses can be classified as …………………………………….. businesses and
        ………………………………. businesses.
18. (a) When business functions are placed as input and output process, advertising, distribution and
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        determining price are included under …………………………….. function, further, recruitment,
        training and promotion are included under ……………………………. function.
                                                                or
    (b) ………………………….. is interested in the business to find the growth of the business and
        ……………………………. is interested in the business to know the safety of the lending.
19. (a) When the ethics developed for a business is presented in written form, it is called …………………
                                                .
        ………………………… Further, development which meets, the needs of the present, without
        …………………………………………
                                             on
        compromising the ability of future generations to meet their own needs is called as
(b) Wastes are generated by modern society by the activities of …………………… and …………………
20. (a) Salaries and wages and interest expenses of government are …………………………. expenses and
                               ee
        road construction and bridge construction are ……………………………. expenses.
    (b) The business which is widely seen in Sri Lanka is ……………………………… And, the number of
        owners in this business is ……………………………..
           .b
• Write the specific answer in the space provided for the questions 20 – 25.
21. Write the characteristics of goods in comparing with services.
    1. …………………………………………………………………………………………………………...
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    2. …………………………………………………………………………………………………………...
    3. …………………………………………………………………………………………………………...
    4. …………………………………………………………………………………………………………...
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22. State how businesses contribute for the existence of the economy.
    1. …………………………………………………………………………………………………………...
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    2. …………………………………………………………………………………………………………...
    3. …………………………………………………………………………………………………………...
    4. …………………………………………………………………………………………………………...
25. State the parties to whom a business should fulfill its social responsibilities.
    1. …………………………………………………………………………………………………………...
    2. …………………………………………………………………………………………………………...
    3. …………………………………………………………………………………………………………...
    4. …………………………………………………………………………………………………………...
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                                                  .              or
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                                ee
            .b
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    Use additional reading time to go through the question paper, select the questions you will answer
    and decide which of them you will prioritize.
•    Instructions:
                                                                       g
     Answer five questions, selecting at least two questions from each part.
                                                     Part I
                                                                    or
01. Go through the following fact and answer the questions (i) – (iii).
    Veni who completed a professional beautician course, started a beauty parlor business in the name of
    ‘Mangai’. She joined Sundar as a receptionist. Sundar also had the knowledge and experience related to
                                                    .
    conducting business. She obtained a building to conduct this business and purchased a set of equipment
                                                 on
    to use in her business. She used advertisement and banner to provide information to customers.
    (i) (a) State whether Veni’s business fulfills a need or a want of a person.
         (b) Provide its two characteristics.                                                      (02 marks)
    (ii) Categorize the Veni’s business under the following criteria.
                                 ee
                 (a) Ownership                    (b) Objective
                 (c) Size                         (e) Sector                                       (02 marks)
    (iii) Write four factors of production used by Veni’s business, with examples.                 (02 marks)
    (iv) State four characteristics of business.                                                   (02 marks)
             .b
    (ii) Write the supportive services required for businesses.                                    (02 marks)
   (iii) State the reasons which influenced on the popularity of e-business at present.            (02 marks)
   (iv) State new trends in the business field due to the growth of information technology at present.
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                                                                                                   (02 marks)
    (v) Show classification of trade in a flow chart.                                              (02 marks)
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                                                                                             (Total 10 marks)
03. (i) State basic functions of a business.                                                       (02 marks)
    (ii) Name the parties on whom a business is interested for the following reasons.
          (a) To increase investment
          (b) To get tax concession
          (c) To protect the market of the goods and services
          (d) To get finance at less cost                                                          (02 marks)
   (iii) Write the two factors separately which can be seen in the inside and outside of a school. (02 marks)
   (iv) Define separately organizational culture and organizational structure.                     (02 marks)
    (v) Who are ‘competitors? State how they can be an opportunity and a threat for a business. (02 marks)
                                                                                             (Total 10 marks)
Grade 12 (2022) – 2021 FWC                               -1-                           Business Studies - II
                                                      Part II
04. (i)    Explain with examples how macro-economic environment creates opportunities for businesses.
                                                                                                      (02 marks)
    (ii)   Define separately ‘Business Social Sesponsibilities’ and ‘Business Ethics’.                (02 marks)
   (iii)   There are some developing forces that will have an impact on the stakeholders and the society in
           general. State those factors.                                                              (02 marks)
   (iv)    Write with examples, two methods of recycle.                                               (02 marks)
    (v)    Provide the adverse effects of business activities.                                        (02 marks)
                                                                                               (Total 10 marks)
05. (i)    State four economic objectives of government.                                              (02 marks)
    (ii)   Provide main types of tax of government’s tax income.                                      (02 marks)
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   (iii)   Write separately the objectives of fiscal policy and monetary policy of government.        (02 marks)
   (iv)    What is consumer protection? Give the reasons for consumer protection at present more than past.
                                                                     or
                                                                                                      (02 marks)
    (v)    Explain how a rational consumer would behave in the market.                                (02 marks)
                                                                                               (Total 10 marks)
                                                     .
06. (i)    Even though tax is charged on business through fiscal policy, there are some positive impacts on
    (ii)
   (iii)
           business due to fiscal policy. Explain.
                                                  on
           Classify the government expenses and explain with examples.
                                                                                                      (02 marks)
                                                                                                      (02 marks)
           State whether the following should be increased or decreased to make positive situation to businesses.
                                                                                                      (02 marks)
                                  ee
   (iv)    Provide consumer responsibilities.                                                         (02 marks)
    (v)    State how Sri Lanka Standard Institution implements quality standards.                     (02 marks)
                                                                                               (Total 10 marks)
              .b
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 Instructions:
                                                                             Index Number:………………..
  Answer all the questions on this question paper itself.
  Write your Index Number clearly in the space provided above.                 For examiner’s use only
  Select the correct answers for the questions No. 1 – 15 and write             Q.No.          Marks
                                                                     g
    its number on the dotted lines given.                                        1 – 15
  Write short answers for the questions No. 16 – 25 on the dotted
                                                                                 16 – 25
                                                                  or
    lines given.
  Each question carries two marks.                                             TOTAL
01. Select the answer which includes service providing businesses from the following.
                                                  .
    (1) Aingaran bakery, Elephant soda, Bata shoe manufacturer
                                               on
    (2) Bright vehicle service station, Suthan motor bike repair work, Adidas apparels
    (3) Shakthi hospital, Kumaran whole and retail trade, Global agency post office
    (4) Bank of Ceylon, Nike apparels, Jeya stationery shops
    (5) Nippon paint manufacturing, High land milk powder producer, Seylan Bank                              (……..)
                                ee
02. Some business transactions undertaken by Smart shoe manufacturing business are given below.
    A – Maintaining employee arrivals report
    B – Obtaining raw material required for shoe manufacturing
    C – Distributing shoe manufactured
              .b
    1. Obedient students
    2. Less dedication of teachers
    3. Lack of inadequate space for classrooms
    4. Prefects have the skill of facing challenges
    5. Lack of adequate teachers
    6. Relevant school structure
    7. Higher education of teachers
    Select the number of statements which show the strengths of the particular school.
    (1) 2               (2) 3                 (3) 4             (4) 5                (5) 6                   (……..)
Grade 12 (2021) - FWC                             -1-                  Business Studies I - Term Examination 2020 March
04. Some macro environment factors are given in column X and related examples are given in column Y.
                        X                                        Y
       1. Economic environment         A – Creating trade agreement
       2. Technological environment    B – Conflicts in income distribution
       3. Global environment           C – Changes in climate and weather conditions
       4. Political environment        D – Outdating of goods
       5. Natural environment          E – Open economic policies
    Select the order of examples in accordance with order of macro environment factors.
    (1) B, D, A, E, C                    (2) B, D, A, C, E              (3) B, D, E, A, C
    (4) A, E, C, B, D                    (5) E, A, D, B, C                                                  (……..)
05. The activities that can be done by businesses to ensure social sustainable development are,
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    (1) Generating employment opportunities, introducing innovations
    (2) Respecting humanity, respecting human rights
                                                                   or
    (3) Purchasing environment friendly goods, waste management
    (4) Functioning with equality, development of technology
    (5) Protecting biological diversity, employee welfare activities                                        (……..)
                                                   .
06. Select the statement which correctly shows the way government influences on businesses and examples
    suitable for it.                            on
    (1) Constructing trade centers and renting out to private to function as a customer
    (2) Conducting Sri Lanka Transport Board to function as a competitor
    (3) Implementing monetary policy and fiscal policy to function as a regulator
                                ee
    (4) Charging tax through Inland Revenue Department to function as regulator
    (5) Implementing waste management through local authorities to function as a customer       (……..)
08. Which of the following cannot be considered as an objective of Consumer Affairs Authority?
    (1) Protection of consumers against unfair trade activities
    (2) Ensuring the consumer rights are respected
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Grade 12 (2021) - FWC                              -2-                Business Studies I - Term Examination 2020 March
10. Which of the following cannot be considered as a characteristic of the company limited by guarantee?
    (1) Shares can be issued.
    (2) There should be minimum 2 shareholders but no limitation to maximum number.
    (3) No profit sharing
    (4) It is started for a common purpose.
    (5) The amount to be accepted by each shareholder at the time of dissolution of the business is mentioned
        in the articles of association.                                                              (……..)
11. Tasty company ltd is a famous business in producing fruit jam and juice. This business has decided to
    purchase a furniture manufacturing business which produces furniture suitable for homes and offices. The
    combination suitable for this businesses is,
    (1) Horizontal combination                         (2) Vertical combination
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    (3) Vertical and forward combination               (4) Conglomerate combination
    (5) Vertical and backward combination                                                           (……..)
                                                                   or
12. Some characteristics of state business organizations are given below.
    A – Being established under a special or general act
    B – Being subject to direct government control through a ministry
                                                   .
    C – Not having a legality
                                                on
    D – Being controlled by a board of directors appointed by the government.
    E – Allocation of necessary funds through the annual budget of the government.
    F – Having a legality
    Select the answer which contains the characteristics of state departments only.
                                ee
    (1) C, D, E                          (2) A, D, E                      (3) A, D, F
    (4) A, B, E                          (5) B, C, E                                                        (……..)
    - Chandrika        : distributes text books with free of charge as a promotion to win local government
                          election
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    - David            : conducts a vehicle service station using a new technology invented by him.
    Which of the above persons cannot be considered as entrepreneurs?
    (1) Nimalan, David                   (2) Wimal, Chandrika              (3) Vithya, Chandrika
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15. The money which does not have 100% liquidity as legal tender, functions as store of value and can be
    converted into cash easily is,
    (1) Near money                  (2) Bank money                  (3) Credit money
    (4) E-money                     (5) Legal tender                                            (……..)
Grade 12 (2021) - FWC                              -3-                Business Studies I - Term Examination 2020 March
● Fill the blanks in the questions 16 – 20 using correct words.
16. (a) Producing his own requirement by himself is known as …………………………….…….. and
        ………………..………………… resulted in due to specialization.
    (b) Mining and quarrying is included under ……………………………………. when businesses are
        categorized based on nature of production but they are included under ………………………………
        when businesses are categorized based on sector.
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18. (a) ……………………………… price stability of economy is maintained by controlling inflation and
        stabilizing price level and ……………………………… price stability is maintained by maintenance
                                                                 or
        of stable foreign exchange.
    (b) State departments, …………………………………. and ……………………………… are
        categorized under public sector, when business organizations are categorized based on ownership.
                                                  .
19. (a) …………………………………….. is a private sector business, which is an independent organization
        businesses.
                                               on
        and provide one vote for one man. Mc Donalds, KFC etc. are …………………………… franchise
20. (a) ………………………………… board provides Best Achiever award to promote small and medium
        businesses.
    (b) ………………………………. and ……………………………… are the main services provided by
              .b
commercial banks.
    (1) ……………………………………………………………………………………………………………
    (2) ……………………………………………………………………………………………………………
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    (3) ……………………………………………………………………………………………………………
    (4) ……………………………………………………………………………………………………………
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22. Some ways of fulfilling social responsibilities by a private bank are given below.
    A – Protecting the rights of customers
    B – Providing good job security for its bank employees
    C – Being environment friendly in banking activities
    D – Carrying out banking management activities efficiently and honesty
    Write to whom the above social responsibilities are fulfilled.
    A - ……………………………………………………………………………………………………………
    B - ……………………………………………………………………………………………………………
    C - ……………………………………………………………………………………………………………
    D - ……………………………………………………………………………………………………………
Grade 12 (2021) - FWC                             -4-               Business Studies I - Term Examination 2020 March
23. Categorize the following taxes into direct and indirect tax.
    Withholding tax, Value added tax, Capital gain tax, Custom duty
             Direct tax                                         Indirect tax
    (1) ……………………………………………..                            (1) …………………………………………….
    (2) ……………………………………………..                            (2) …………………………………………….
24. Some statements related to characteristics of business organizations are given below. Write the type of
    business organization relevant to the characteristic.
    (1) Business organization belonging to a single person, having no legal personality, being unlimited
        liability: ………………………………………………………………………………………………….
    (2) The companies allowed to issue shares and debentures to public : ……………………………………..
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    (3) The business organization started with profit motive, having mutual agency relationship among its
        owners: …………………………………………………………………………………………………..
                                                                or
    (4) The companies having its business in Sri Lanka but initially incorporated outside of Sri Lanka:
        ……………………………………………………………………………………………………………
                                                 .
    (1) ……………………………………………………………………………………………………………
                                              on
    (2) ……………………………………………………………………………………………………………
    (3) ……………………………………………………………………………………………………………
    (4) ……………………………………………………………………………………………………………
                               ee
              .b
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Grade 12 (2021) - FWC                            -5-                  Business Studies I - Term Examination 2020 March
                       Term Examination G.C.E. (A/L) – 2020 March
                  conducted by Field Work Center, Thondaimanaru in collaboration
                    with Provincial Department of Education, Northern Province
      FWC
Part I
                                                                    g
01. Vigash conducts a business regarding designing decorative curves for ceremony stages using beautiful
    artificial bouquets. As he did his work by making good designs using different design techniques obtained
                                                                 or
    from websites, his business became popular and sales and profit increased. He determined the prices
    based on each package. He promoted his business through internet and got orders from online. Then, he
    appointed five employees, as orders started to increase.
    1. State two main business activities mentioned in the above passage.
                                                  .
    2. Explain how the above business supports for economic survival of a country.
       sustainable development.
    3. State four 4R concepts of waste management.
    4. Mention four importance of following business social responsibilities by businesses.
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    5. Write two business ethics to be followed by a retail business owner in favour of its customers in a
         generally accepted manner.                                                       (4 × 5 = 20 marks)
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03. Vaheesan conducts a business related to bottling jam produced using fruits available at cheater price his
    village. He provided employment opportunities for 25 employees living in that area. He carries out his
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    production activities in accordance with rules and regulations imposed by government time to time.
    1. State the economic aim of government to which Vaheesan contributes through his business.
    2. Explain how the business of Vaheesan contributes for the economic aim of government you
         mentioned above.
    3. Explain how fiscal policy of government favourably affects on business of Vaheesan.
    4. Assume that banks reduce interest rate on the loan they provide. Explain briefly the positive impacts
         on his business, if he receives a bank loan in this situation.
    5. Quality certificate should be compulsorily obtained by Vaheesan business for his products from Sri
         Lanka Standard Institution. Write four advantages of obtaining such quality certificate.
                                                                                           (4 × 5 = 20 marks)
Grade 12 (2021) 2019 November - FWC               -1-                        Business Studies II - Term Examination
                                                   Part II
04. Names of some business organizations are given below.
              A – Segaram book shop
              B – Siva & bros
              C – Ceylinco PLC
              D – Sri Lanka Electricity (Pvt) ltd.
    1. Write the types of business organizations for the businesses mentioned above.
    2. Write four advantageous characteristics of business organization mentioned by letter A.
    3. State two unique features of the business named by B in comparing with business named by A.
    4. Provide two similar features of businesses named by C and D.
    5. Write two business organizations from the above, which have unlimited liability and no legal
                                                                    g
       personality.                                                                     (4 × 5 = 20 marks)
05. Rathan has taken a tile factory which functioned with loss, changed its traditional production method and
                                                                 or
    used modern techniques to produce tiles in latest shapes. He obtained required raw material and
    employees from the place where his business is located.
    Maran, a hardware owner, sells Rathan’s products in his areas.
                                                  .
    1. Explain the relationship between the entrepreneurship of Rathan and business of Maran, from the
        above passage.
                                               on
    2. Provide four advantages of Rathan’s entrepreneurship to the society and economy.
    3. State four common characteristics of entrepreneurship.
    4. Provide four skills to be developed by Rathan to conduct his business successfully.
                                      ee
    5. State four quantitative criteria used to classify small and medium scale businesses.
                                                                                          (4 × 5 = 20 marks)
06. 1. Explain with four reasons as to why people are more interested to start small scale businesses in
       comparing with large scale businesses.
             .b
    2. State four financial motivations taken by government to promote small and medium scale businesses.
    3. Provide four ways of contribution of licensed commercial banks to the business activities.
    4. Write four functions of Central Bank of Sri Lanka.
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Grade 12 (2021) 2019 November - FWC               -2-                        Business Studies II - Term Examination
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                          njhz;ilkhdhW ntspf;fs epiyak; elhj;Jk;
                                  %d;wk; jtizg; guPl;ir - 2020
                                Conducted by Field Work Centre, Thondaimanaru.
                             In Collaboration with Provincial Department of Education
                                                 Northern Province
          FWC                              3rd Term Examination - 2020
                                                                       g
 Instructions
                                                                        Index Number :…………………..
     Answer all the question in Paper I on this paper itself.
                                                                             For examiner’s use only
                                                                    or
      Select the most appropriate answer and write its number on
      the dotted line when answering question number 1 to 15.                  Q.No            Marks
     Fill in the blanks using appropriate words from question           1 – 15
      number 16 to 25.                                                   16 – 25
                                                    .
     Each question carries 2 marks                                      Total
                                                 on Part I
02. Which one of the following is not considered as a contribution of business to the existence of the economy?
     1. Contributing for the economic policy of government
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03. The environment which influences on business and cannot controlled by the organisation but can be
     controlled by the financial regulator is:
     1. Political environment              2. Legal environment           3. Economic environment
     4. Social and cultural environment 5. Technological environment                               (……….)
05. The following table shows the International Standards and its name:
                                                                        g
          B. ISO 45001:2018                         2. Environmental protection
          C. ISO 26000:2010                         3. Energy management
                                                                     or
          D. ISO 14001:2015                         4. Occupational health and safety
The correct order of the International Standards for the Name of Standard is:
                                                       .
    1. ACBD               2. CDBA        3. CABD           4. CDAB         5. BADC                (……….)
    F. Right to choose
    G. Right to live in a healthy environment
    H. Right to be heard
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    Select the group which consist only the rights declared by the organization of international consumers.
    1. BGDH               2. BGDE        3. BCGE           4. CDFG         5. CDGH                (……….)
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07. Which one of the following is not related to a public limited company?
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08. The combination of business for joining a food-ware company with furniture company is known as.
    1. Mergers                           2. Acquisitions                   3. Conglomerate combinations
    4. Vertical combinations             5. Horizontal combinations                               (……….)
10. The following table shows the rawbacks of barter system and the functions of money.
                                                                         g
               products                                           C. Acting as a deferred payment
           3. Difficult to store goods for future needs           D. Being a medium of exchange
                                                                      or
           4. Difficult to make future payments
Select the correct order for the functions of money which sort out the problem in barter system:
                                                     .
    1. DACB                2. DBAC       3. DBCA          4. BDAC            5. BACD                (……….)
                                                  on
11. Select the incorrect statement about the use of cheque is:
    1. Bearer cheque cannot be transferred without endorsement
                                    ee
    2. Drawer only has the authority for removing crossing from cheque
    3. Order cheque, not negotiable crossed cheque, and account payee crossed cheque should be in a name
    4. Cheques are used under the banking act
                                                                                                    (……….)
            .b
12. The following are some types of insurance policies for a businessman.
           w
    D. Marine insurance
    E. Product liability insurance
w
15. The document which is used to change dirty bill of lading to pure bill of lading is:
    1. Letter of credit                  2. Letter of Indemnity            3. Indent
    4. Insurance certificate             5. Certificate of origin                                  (……….)
                                                                       g
    b. The value of total output which is produced within the boundary line of a country is called
        ………………………………………… and it will be calculated by the Central Bank of Sri Lanka
                                                                    or
        based on ……………………………………………
                                                    .
        acknowledging the good and bad.
                                                 on
    b. Monitory policy is implemented by the …………………………………………… and fiscal policy
        implemented by …………………………………………………………
                                 ee
18. a. Sole trader ship and partnership are registered under No. 6th of 1918 the Business Trade Name
        Ordinance, in …………………………………………………… and practically it is registered in
        …………………………………………………………
             .b
19. a. The innovation for sorting out social and environmental issues is ………………………… and
        inducing the involvement of women is called ……………………………………………
 w
20. a. The logistic systems used by aeroplane manufacturing company is ………………………… and
        chemical manufacturing company is …………………………………………………….
    b. The …………………………………… is the one who purchases or sells on his personal desire on
        behalf of his master (head) for his head’s benefit and earns a reasonable amount as commission and
        the agent who sells goods on credit and is responsible for the collection of debts from the relevant
        parties is ……………………………………………………………….
1. ……………………………………………………………………………..……………………………
2. ……………………………………………………………………………..……………………………
3. ……………………………………………………………………………..……………………………
4. ……………………………………………………………………………..……………………………
                                                                      g
    1. ……………………………………………………………………………..……………………………
2. ……………………………………………………………………………..……………………………
                                                                   or
    3. ……………………………………………………………………………..……………………………
4. ……………………………………………………………………………..……………………………
                                                      .
23. State four elements of policy rates.
    1. ……………………………………………………………………………..……………………………
                                                   on
                                  ee
    2. ……………………………………………………………………………..……………………………
3. ……………………………………………………………………………..……………………………
    4. ……………………………………………………………………………..……………………………
             .b
1. ……………………………………………………………………………..……………………………
    2. ……………………………………………………………………………..……………………………
 w
    3. ……………………………………………………………………………..……………………………
w
4. ……………………………………………………………………………..……………………………
25. State four factors that provide the basis for foreign trade.
1. ……………………………………………………………………………..……………………………
2. ……………………………………………………………………………..……………………………
3. ……………………………………………………………………………..……………………………
4. ……………………………………………………………………………..……………………………
Part I
                                                                        g
Instructions
     
                                                                     or
         Answer altogether five question selecting at least two question from each part.
01. i)   Raja who studied GCE A/L commerce stream from a private school which is located in town area, has
         been selected to university
                                                    .
         a. State one ‘need’ and one ‘want’ satisfied by Raja from that private school.
                                                 on
         b. State four differences between needs and wants.
    ii) The businesses operated in a country are categorised into different criteria. State four criteria used for
         classifying business.
                                    ee
    iii) As different parties have interest on business for different purposes, businesses also have interest on
         different parties for different purposes. State the reasons why businesses have interest on different
         parties.
    iv) State four factors of production with example for each used by a furniture manufacturing organisation.
             .b
     v) Different environmental forces which influence on business are controlled and not controlled by the
         organisation.
         a. State four environmental forces influences on business which are controlled by the organisation.
            w
         b. State four environmental forces influences on business which are not controlled by the
             organisation.
 w
(5x2=10 marks)
02. i)   Suresh established a cafe after completing GCE A/L examination in 2019. State four social
w
                                                                         g
                                                                                              (5x2=10 marks)
                                                                      or
                                                       Part II
04. i) Anything that is generally accepted in exchange of goods and services is considered as money.
                                                       .
         a. State the characteristics of money.
         b. State the elements of legal money.      on
    ii) State four services provided by commercial banks to business other than accepting deposit and issuing
                                   ee
         loan.
    iii) State the services of the Central Bank for the success of business.
    iv) Suresh who is in Jaffna maintains a current account at Bank of Ceylon, Kaithady branch. Suresh has
         sold his car worth 500000/= to Kannan who is in Kilinochchi and maintains a current account at
             .b
         People’s Bank, Paranthan. It has been planned to use a high security cheque for this transaction. Draw
         the cheque and mentions its parts.
            w
    v) State the difference between Co-operative Rural Banks and Thrift and Credit Co-operative Societies.
                                                                                              (2x5=10 marks)
 w
05. i)   There has been many insurance policies for businesses in order to protect from future risk.State four
w
                                                                        g
         b. State the modern trends of retail trade.
                                                                     or
    v) a. What do you mean by ‘letter of credit’?
         b. What do you mean by ‘margin deposit’?
                                                    .
.
                                                 on
                                  ee
             .b
            w
    w
w
 Instructions:
                                                                           Index Number:………………..
 • Answer all the questions on this question paper itself.
 • Write your Index Number clearly in the space provided above.                 For examiner’s use only
 • Select the correct answers for the questions No. 1 – 15 and write             Q.No.          Marks
    its number on the dotted lines given.                                        1 – 15
 • Write short answers for the questions No. 16 – 25 on the dotted              16 – 25
    lines given.
                                                                                g
 • Each question carries two marks.                                             TOTAL
                                                                              r
01. “Anything offered to market to fulfill human needs and wants is called product.” Select the answer which
                                                                            o
                                                                       .
    contains service product only.
                                                                     n
    (1) Plastic goods, spare parts, fittings, newspaper (2) Food stuff, bread, musical instruments, bus
    (3) Canteen, movie, hairstyle, insurance            (4) machine, molting, bank, musical concerts
                                                            o
    (5) Machine repair, polishing, soap, jewelries                                                   (……)
                                                          e
02. The following flow chart shows the classification of business.
                                                e
                                                 Business
                                            . b
                          Industries
                                       w                                  1
                                                                     ……………………………..
                               w
    Extractive industry
                         w             ………………...
                                          2
                                                            ………………...
                                                               3
                                                                                          Supportive services
    Select the answer which contains the suitable words for the blanks 1, 2 and 3 in the above diagram.
    (1) 1 – Commerce, 2 – Converting industry, 3 – Mining
    (2) 1 – Production, 2 – Assembling industry, 3 – Agriculture
    (3) 1 – Production, 2 – Manufacturing industry, 3 – Trade
    (4) 1 – Commerce, 2 – Manufacturing industry, 3 – Trade
    (5) 1 – Commerce, 2 – Converting industry, 3 – Trade                      (……)
03. Mining and quarrying, manufacturing industry, construction industry, power, gas, heat and air conditioning
    are included under,
    (1) agriculture production        (2) primary production            (3) industrial production
    (4) secondary production          (5) Tertiary production                                        (……)
Grade 12 (2024) - NFWC                             -1-                  Business Studies I – 1st Term Examination 2023
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04. Which of the following is not a criterion used to classify the businesses?
    (1) Nature of production              (2) Scale or size                (3) Management
    (4) Objective                         (5) Ownership                                                       (……)
05. The environment which influences purchasing power of people and the cost to be borne by businesses is,
    (1) economic environment                         (2) social and cultural environment
    (3) political environment                        (4) legal environment
    (5) demographic environment                                                                   (……)
06. Select the answer which consists of demographic environment forces only.
    (1) price, inflation, interest rate, savings
    (2) educational level, age level, gender differences, size of population
    (3) discovery of natural resources, climate and weather changes, location, natural disaster
    (4) trade agreement, trade combination, emergence of world organization, international rules and
        regulations
                                                                                   g
    (5) individual beliefs, traditions, conventions, customs                                    (……)
                                                                                 r
07. The environment factor which provides alternative product or service to those offered by a business is,
                                                                        .      o
    (1) customer                      (2) supplier                      (3) competitor
                                                                                                     (……)
                                                                      n
    (4) potential investor            (5) substitute producer
                                                             o
08. The stakeholder who support for the long-term existence of a business is,
    (1) customer                        (2) creditors                   (3) employees
                                                           e
    (4) manager                         (5) supplier                                                          (……)
                                                  e
09. Some social responsibilities fulfilled by a business are as follows.
                                                b
                                              .
        A – Job security
        B – Contribution to employment opportunities
                                       w
        C – Providing economic benefits
        D – Waste management
                                w
        E – Conducting fairly
                         w
        F – Equality
        G – Green production
    Select the answer which consists of the social responsibilities of business for society.
    (1) A, C, D                           (2) B, E, F                       (3) B, F, G
    (4) B, D, G                           (5) A, B, C                                                         (……)
10. Which of the following need not to be considered by businesses when they carry out the activities in favour
    of economic sustainable development?
    (1) production and consumption      (2) full employment            (3) disaster management
    (4) international trade             (5) competing fairly                                           (……)
11. Some statements from advertisements obtained via e-mail are given below.
         “You won a lottery!”
         “You won an airway ticket!”
         “Get a television free!”
    Which of the following has been violated by a business by the above advertisement statements?
    (1) Business social responsibility (2) Business ethics              (3) Human rights
    (4) Government policies            (5) Consumer rights                                                    (……)
Grade 12 (2024) - NFWC                              -2-                   Business Studies I – 1st Term Examination 2023
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12. Economic stability of a country on internal and external price stability. External price stability means,
    (1) maintaining inflation rate in a constant level
    (2) maintaining interest rate in a constant level
    (3) maintaining price level in a constant level
    (4) maintaining foreign exchange rate in a constant level
    (5) maintaining tax policy of government in a constant level
13. Select the answer which contains the direct taxes only.
    (1) VAT, custom, corporate tax                       (2) income tax, corporate tax, withholding tax
    (3) capital gain tax, custom tax, production tax     (4) income tax, VAT, withholding tax
    (5) corporate tax, VAT, production tax
                                                                                  g
    (5) Concern about environment
                                                                                r
15. The aims of government and the contributions of businesses to achieve those aims are given in column X
                                                                        .     o
    and column Y respectively.
                                                                      n
                              X                                                      Y
      1. Systematic economic development and growth         A – Maintaining constant price level
                                                             o
      2. Full employment level                              B – Contribution to gross national production
                                                           e
      3. Economic stability                                 C – Environment friendly business activities
                                                  e
      4. Sustainable development                            D – Generating new employment opportunities
                                                b
    Select the answer which contains the correct order of contributions of businesses given in column Y to
                                             .
    achieve economic aims of government given in column X.
                                      w
    (1) A, B, C, D                     (2) B, D, A, C                  (3) B, D, C, A
    (4) A, C, D, B                     (5) D, C, B, A
                               w
⚫ Fill the blanks in the questions 16 – 20 using relevant words.
                         w
16. (a) Human needs and wants are fulfilled by ………………………………………
    (b) Surplus production occurred as a result of ………………………………. and surplus production
        generated …………………………….
17. (a) The physical and mental contributions of persons to produce goods and services are called as
        …………………………………….. Further, collection of intellectual activities of a business is called
        as ………………………………….
    (b) ……………………………. are interested in the business to obtain quality goods and services and
        …………………………….. is interested to improve employment opportunities.
18. (a) ………………………… environment factor creates the market for a business and ……………………
        contributes for changes in life style of people.
    (b) ………………………………. and …………………………… are identified by studying internal
        environment.
19. (a) …………………………….. is to perform business activities in an unbiased way to all the stakeholders.
    (b) The activities related to income and expenditure of government are called …………………………….
Grade 12 (2024) - NFWC                              -3-                   Business Studies I – 1st Term Examination 2023
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20. Some examples for the influence of government of businesses are given below. State the relevant role of
    government related to these influences.
    (a) Road maintenance:                   ………………………………………………..
    (b) Implementation of trade ordinance: ………………………………………………..
22. Provide four benefits that a businessman can obtain by studying business environment.
    (1) ……………………………………………………………………………………………………………
    (2) ……………………………………………………………………………………………………………
                                                                              g
    (3) ……………………………………………………………………………………………………………
                                                                            r
    (4) ……………………………………………………………………………………………………………
                                                                    .     o
23. Write four circumstances where suppliers are opportunities of a business.
    (1) ……………………………………………………………………………………………………………
                                                                  n
    (2) ……………………………………………………………………………………………………………
                                                         o
    (3) ……………………………………………………………………………………………………………
                                                       e
    (4) ……………………………………………………………………………………………………………
                                               e
24. State four parties to whom a business should fulfill its social responsibilities.
                                             b
    (1) ……………………………………………………………………………………………………………
                                           .
    (2) ……………………………………………………………………………………………………………
                                    w
    (3) ……………………………………………………………………………………………………………
    (4) ……………………………………………………………………………………………………………
                             w
25. Mention the consumer rights declared by ‘International Consumer’.
                         w
    (1) ……………………………………………………………………………………………………………
    (2) ……………………………………………………………………………………………………………
    (3) ……………………………………………………………………………………………………………
    (4) ……………………………………………………………………………………………………………
(25  2 = 50 marks)
*****
Grade 12 (2024) - NFWC                           -4-                  Business Studies I – 1st Term Examination 2023
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FWC
                                                       Part I
01. Samanthi who lived in Jaffna has obtained a degree in modern fashion designing. She started a garments
    industry in a part of her house. She purchased sewing machines and computers required for her factory and
    appointed her friend Ragavi as manager and hired eight well-trained employees. She designed fashions
                                                                                  g
    using computer, exhibited her products in internet an fulfilled the orders she received.
                                                                                r
    (i) (a) Write the need mentioned in the above case.
                                                                              o
          (b) There are many wants to fulfill the need mentioned in (i) (a). State two characteristics of those
                                                                        .
              wants.
                                                                      n
    (ii) (a) State two main business activities fulfilled by Samanthi business.
                                                             o
          (b) Provide two contributions of the above stated business for the existence of economy.
                                                           e
    (iii) Give example for the following business functions considering the above business.
          (a) Marketing                   (b) Human resource
                                                 e
          (c) Production                  (d) Information management
                                               b
    (iv) State examples for the following factors of production (input / resources) used by the above business.
                                             .
          (a) Land                        (b) Labour
                                        w
          (c) Knowledge                   (d) Information
    (v) State four internal environment forces and give examples from Samanthi business.
                                   w
                                                                                             (5  2 = 10 marks)
02. (i) (a) State two differences between goods and services.
                          w
          (b) Provide four task environment forces.
    (ii) State whether the following are business activities or not.
          (a) Vimala prepared herself the food stuff for her daughter’s birthday.
          (b) Kamalan sold his own motor car to his friend Arunan.
          (c) Rangan who produces ghee sells to retail shops.
          (d) Mogan sold Centella asiatica (Gotu kola / Vallaarai) produced in surplus in his home garden to
              nearest vegetable retail shops.
    (iii) (a) Here are two news headings. State the relevant external environment forces related to it.
              1. Health division informed that students should wear the face mask due to prevailing air pollution
                  and weather condition.
              2. In western countries, motor cars running with solar power are used for transportation.
          (b) Provide four economic environment forces.
    (iv) Define the following concepts.
          (a) Market                       (b) Barter system
    (v) State three pillars of sustainable development.
                                                                                           (5  2 = 10 marks)
Grade 12 (2024) 2023 May - FWC                      -1-                      Business Studies II – 1st Term Examination
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03. (i) State four objectives of businesses.
    (ii) Write four supportive services required by a business.
    (iii) State four stakeholders of a stationery shop and write one reason for their interest on the business.
    (iv) Write four facts that should be focused by a paper production factory to ensure environment sustainable
          protection.
    (v) (a) Name the policy used to maintain macro-economic stability of government.
          (b) State two types of government expenditures.                                      (5  2 = 10 marks)
04. (i) State how the following internal environment forces of a school can be strength and weakness.
               (a) Teachers                 (b) Principal
    (ii) A transport service business fulfills the following social responsibilities.
          (a) Employment of ten drivers and conductors
          (b) Business owner has made an employer liability insurance for the benefit of employees.
          (c) Providing high quality transport service at reasonable price.
          (d) Planning to use motor vehicles running with solar power in future.
                                                                                  g
          Name the parties to whom the above social responsibilities are fulfilled.
                                                                                r
    (iii) (a) Provide two advantages that a business can obtain by following marketing ethics.
                                                                              o
          (b) State two ethical conducts you have to follow, as students, when you enter into a holy shrine.
                                                                        .
    (iv) Provide four advantages that a business can obtain by following social responsibilities.
                                                                      n
    (v) Write two advantages that a businessman can obtain by studying external environment of a business.
                                                              o
                                                                                            (5  2 = 10 marks)
05. (i) Provide four facts to be considered in developing business ethics.
                                                            e
    (ii) ‘It is important to develop the relationship between government and businesses.’ Explain this statement.
                                                 e
    (iii) Write two advantages which domestic businesses can obtain due to increase of import tariff.
                                               b
    (iv) When Suyatha purchased a fruit cordial bottle from a shop in her area, she observed that the expiry date
                                             .
          was changed. When she asked about it to the shop-keeper, a satisfactory reply was not given by him.
                                      w
          Name two consumer rights violated here.
    (v) Write short note on the following.
                                 w
               (a) Bank interest rate               (b) Open market operations              (5  2 = 10 marks)
                          w
06. (i) Write four services provided by Sri Lanka Standard Institution to businesses.
    (ii) Some examples for 4R concept are given below.
          (a) Using cloth bags instead of plastic bags
          (b) Purchasing durable goods
          (c) Preparing safety boxes for eggs using waste papers
          (d) Producing medals for sports winners using discarded mobile phones
          Write the relevant waste management concept.
    (iii) (a) What do you mean by ‘consumer protection’?
          (b) Write the relevant certification methods for the following standards.
              1. ISO 45001                          2. ISO 37001
    (iv) Name the state institutions functioning for consumer protection.
    (v) Provide two advantages that the following persons can obtain by following consumer protection.
              1. Consumer                           2. Businessman                     (5  2 = 10 marks)
*****
Grade 12 (2024) 2023 May - FWC                      -2-                      Business Studies II – 1st Term Examination
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                                           www.beeon.org
                                                      Part – I
   01)   3                                  06)   2                    11)   2
   02)   4                                  07)   5                    12)   4
   03)   3                                  08)   1                    13)   2
   04)   3                                  09)   4                    14)   1
   05)   1                                  10)   3                    15)   2
                                                                        g
                                                                                 (15 x 2 = 30 marks)
                                                                      r
   16) a) Product                                                                 (01 mark)
                                                                   .o
       b) Personal specialization, barter system
                                                                 n
   17) a)      Labour, knowledge
       b)      customer, government
                                                              o
   18) a)      demographic, technological                                            2x ½ = 01 mark
                                                            e
       b)      strength, weakness                                                    2x ½ = 01 mark
                                                    e
   19) a)      Social responsibility                                                 ( 01 mark)
                                              .   b
       b)      fiscal policy                                                         ( 01 mark)
                                           w
       b)      Policy making                                                         (01 mark)
                                 w
   21) i)      barter system
       ii)     Use of money
                         w
       iii)    Industrial revolution
       iv)     Information economy                                         (½x4 = 2 marks)
   22) i) Strengths can be identified.
       ii) Weaknesses can be identified.
       iii) Opportunities can be identified.
                                                                                 1
         iv) Threats can be identified.                                      ( x4 = 2 marks)
                                                                                 2
   24) i) Customer
       ii) Employees
       iii) Owners
       iv) Society                                                           (½ x 4 = 2 marks)
Part - II
                                                                      g
         b) 1. Fulfilling complex needs and wants
                                                                    r
             2. Contributing for employment opportunities                  (2x ½ = 01 mark)
                                                                 .o
   iii) a.    Marketing
              Advertising in internet                                          (02 marks)
                                                               n
        b.    Production
                                                             o
              Designing product
                                                           e
              Production
        c.    Human resource
                                                 e
              Hiring
                                               b
              Training employees
                                             .
        d.    Information management
              Obtaining information from internet                         (4x ½ = 02 marks)
                                      w
                              w
   iv) a.     Land
              Location of factory                                              (02 marks)
                       w
        b.    Labour
              Manager - Ragavi
              Employees – Trained employees
        c.    Knowledge
              Labour productivity
              Knowledge of manager
              Samanthi’s knowledge about design
        d.    Information
              Market information
              Information about new technology                            (4x½ = 2 marks)
   v)  Owner – Samanthi
       Employees – well trained employees
       Managers – Ragavi
             Business resources – Sewing machines, computer         (4x¼ = 2 marks)
02) i) a)
                                   Goods                                            Services
              1. Physical appearance (tangibility)                    No physical appearance (no tangibility)
              2. Can be stored                                        Cannot be stored
              3. Similarity                                           No similarity
              4. Separability                                         No separability
                                                                                                (2x ½ = 01 mark)
      b) 1. Customer
           2. Supplier
           3. Competitors
           4. Substitute producers
                                                                                                      1
              5. Potential investors                                                            (4x = 01 mark)
                                                                                                      4
                                                                                   r g
    ii) a.     No
        b.     No
                                                                           .     o
        c.     Yes
        d.     Yes                                                                             (4x½ = 2 marks)
o n (2x ½ = 01 mark)
                                                   e        e
                                                 b
            Gross national production, employment opportunities, cost of living
                                               .
                                                                                                  1
                Conflict in income distribution, savings, investment                           (4x4 = 1 mark)
iv) a. Market
                                        w
                                 w
            Any condition or situation where purchaser and sellers interrelate to each others.
                                                                                       (1 mark)
                         w
        b. Exchanging surplus production with others’ surplus production is called barter system.
                                                                                         (1 mark)
    iii) 1.   Owner
         2.   Employees
         3.   Students
         4.   Books and stationery suppliers
         5.   Creditors
         6.   Status
                                                                                                 1
         7. Society (parents)                                                              (4x4 = 01 mark)
                                                                                  1
                                                             (Relevant reasons 4x4 = 01 mark)
                                                                                        rg
        2.     Waste management
        3.     Risk management
                                                                              .o
        4.    Environment friendly production                                               (4x½ = 02 marks)
                                                                      n
    v) a) Fiscal policy                                                                                 (1 mark)
       b) 1. Current expenses
                                                                    o
          2. Capital expenses                                                              (2 x ½ = 01 mark)
04) i)
                                      Strength
e e Weakness
                                                .b
         a. Teachers          1. Educational qualification 1. No accountability
                              2. Teaching skill             2. Poor dedication
                                       w
                              3. Humanity                   3. Less training
                                                        (Consider other relevant answers 2 x ½ = 01 mark)
                                w
                         w
                                           Strength                                   Weakness
         b. Principal           1. Good training, experience          1. Less training, experience
                                2. Correct decision making            2. Delay in decision making
                                                                      3. Incorrect decision
                                                            (Consider other relevant answers 2 x ½ = 01 mark)
    ii) a. Society
        b. Employees
        c. Customers
        d. Society
05) i) 1. Business
                                                                                   g
         2.   Customers
                                                                                 r
         3.   Employees
                                                                               o
         4.   Competitors
                                                                          .
         5.   Social culture
                                                                        n
         6.   Organizational culture
                                                              o
                                                                               1
         7. Implementability                                                (4x 2 = 2 marks)
                                                            e
    ii) Government objectives can be achieved through business development. Governmnet can obtain tax
                                                   e
        income through business development. That income can be used for infrastructure facility and other
                                                 b
        facility. Therefore, the relationship between government and businesses should be developed.
                                               .
                                                                     (2 marks for complete answer)
                                        w
    iii) 1. National or local industries should be protected.
         2. Competitiveness of local business will increase.
                                 w
         3. Demand for local products will increase.                                     (2 x ½ = 01 mark)
                         w
    iv) 1. Right to select
        2. Right to be informed                                                          (2x1 = 2 marks)
   ii) a. Reduce
        b. Reuse
        c. Recycle
        d. Replace                                                                      (4 x ½ = 02 marks)
   iii) a)     The legal protection assuring that the consumers get enough satisfaction for the money they paid
               is consumer protection.                                                           (01 mark)
        b) ISO 45001 – Occupational Health and safety management system
               ISO 37001 - Anti – bribery management system                               (2 x ½ = 01 mark)
                                                                                r g
        3. Department of Measurement Units, Standards and Services
                                                                              o
        4. Central Environment Authority
                                                                        .
        5. Regional Directorate of Health Services
                                                                      n
        6. District Secretariat
                                                             o
        7. Telecommunication Regulatory commission                                      (4 x ½ = 02 marks)
                                                           e
   v) a. Consumer
                                                  e
             1. Consumers can get the goods suitable for the money paid.
                                                b
             2. Protection from market malpractices
                                               .
             3. Assuring consumer health and protection
                                         w
             4. Getting legal protection
             5. Creating a relevant environment for consumer living
                                  w
                                                                                           (2 x ½ = 01 mark)
                        w
        b. Business
             1. Consume credibility
             2. Increase of sales and profit
             3. Waste reduction
             4. Creating positive business environment
                                                                                          (2 x ½ = 01 mark)
Part I
2. The name of the production that includes such as mining and quarrying, mineral resources, industrial
   production, construction industry, electricity, gas heat and refrigeration is
     1. Agriculture production                            2. Industrial production
     3. Primary production                                4. Secondary production
     5. Tertiary production                                                                    (……..)
3. Following are the statements of five students regarding the ways of the basic classification of business
       A – Trade and Business Services
       B - Industry and Commerce
       C – Industry and Trade
       D – Industry and Business Services
       E – Trade and Commerce
   Who is the student who correctly mentioned the basic types of business classification?
     1. A              2. B             3. C              4. D              5. E                   (……..)
4. Some of the business functions are given in the column “X” and the examples suitable for these
   functions are given in column “Y”
                             X                                                  Y
     1. Administration                                 A – quality control
     2. Production                                     B – Advertisement
     3. Marketing                                      C – Preparing the files of employees
     4. Finance                                        D – Employees training
     5. Human resources                                E – Investing Capital
5. Statement A – When trade and auxiliary services are combined it is considered as commerce
   Statement B – Tertiary production can be considered equal to business
   From the above two statement,
     1. Both statements are wrong
      2. Statement “A” is correct, statement “B” is wrong
      3. Statement “A” is wrong, statement “B” is correct
      4. There is no relationship between the two statements
      5. A and B are correct and A is described through B                                           (……..)
6. The following are the statements of five students in connection with the changes taking place in the
    present business environment
        L – Generally it is compulsory to get the Covid 19 vaccination by all those who are above 60
             years of age.
        M – Internet services are developing on a huge scale during the Covid 19 pandemic
        N – At present all the temple festivals and social events are prohibited due to the Covid 19
             pandemic situation
        O – Productions are blocked due to not getting supplies of raw materials through the suppliers
             due to the Covid 19 pandemic
        P – In the past few months the prices of goods and services are continuously rising
    Which of the above students’ statement can’t be considered as a statement relevant to the environment
      1. L            2. M              3. N               4. O               5. P                  (……..)
7. Business are fulfilling social responsibilities by involving in social welfare services towards the
      1. Government                       2. Society              3. Nation
      4. Customers                        5. Owners                                                 (……..)
8. The government interferes in business in several ways in connection with the successful running of
    business and the government expects many things from the business. According to this the examples for
    the ways of government interference is shown in the column “X” and the things expected by the
    government are shown in column “Y”
                               X                                                     Y
    A – Providing basic infrastructure facilities            1. Providing good quality services
    B – Purchasing goods and services                        2. Investing by more businesses
    C – Involving similar business activities                3. Preparing the entry of unwanted businesses
    D – Collecting production taxes and corporate taxes      4. Motivating sales and profits
9. The following table provides the 4R concept of waste management and examples related to them.
           Concepts                                           Examples
   (i) Recycle               A – Reading letters on the computer screen instead of printing.
   (ii) Replace              B – Use of waste paper to make short notes.
   (iii) Reduce              C - Farming fishery resources by a business that engages in fishing industry.
   (iv) Reuse                D – Producing organic fertilizer using waste fruits and vegetables.
   Based on the order of the concepts stated above, which option correctly matches with the examples?
   1. A, D, B, C                        2. B, C, A, D                            3. B, D, C, A
   4 D, C, A, B                         5. D, A, C, B                                             (……..)
10. The main pillars of sustainable development is shown in column “X” and the things that businesses
    should concentrate on, shown in column “Y”
                             X                                                   Y
    A – Economic sustainable development                1. Maintaining human capital
                                                        2. Risk Management
    B – Environment sustainable development             3. Full employment
                                                        4. Minimizing poverty
    C – Social sustainable development                  5. Production and consumption
                                                        6. Natural and Cultural Heritages
11. In tax computation when a company sells a fixed asset the amount received in excess of the cost is
    considered as a
    1. Profit
    2. Revenue
    3. Capital reserve
    4. Revenue gain
    5. Capital gain                                                                             (……..)
      A – Getting information
      B – Social concern
      C – Continuous participation
      D – Choose
      E – Fulfilling basic needs
      F – Cooperation
      G – Get consumer education
      H – Environmental
   concern
   From the above, which of the following group includes only the consumer rights?
   1. A, D, E, G                         2. A, B, E, G                          3. B, C, F, H
   4. B, C, D, E                         5. E, F, G, H                                        (……..)
14. Which of the following organization is established to protect consumers against unfair trade practices
    and to respect the rights of the consumers
    1. Central Environment Authority Board
    2. Sri Lanka Environment Authority Board
    3. Consumers Affairs Authority Board
    4. Measurement units, Standards and service Department
    5. Telecommunication Organizing Commission                                                    (……..)
15. What is the important factor that should be considered by consumers when making decisions
    regarding the purchase of a good?
    1. Needs and wants
    2. Price and quality
    3. Safety and durability
    4. Social status and behavior
    5. Income and attractiveness                                                              (……..)
16. a) Anything offered to the market which fulfills human needs and wants are known as
………………………… and the situation for the exchange of this is known as ………………………
b) The goods that are produced and distributed by the business are categorized into two types such as
17. a) When calculating the “added value” of products ……………………………… value and
b) The resources that are obtained from ………………………….. productions are used as inputs in
………………………………….. productions
development.
19. a) While production tax and customs duties are considered as ……………………………… taxes,
and corporate tax and capital gain tax are considered as ……………………………. Taxes
b) In open market operations the Central bank of Sri Lanka sells the securities such as
public.
20. a) When the retail price of a product is erased and changed on its label is considered as over rule of
b) While ……………………………. Foundation implements a quality mark in Sri Lanka through this
 Answer the questions No 21 – 25 by writing the suitable answers in the spaces given
23. How can customers as one of the task environment factors pose a threat to the business? Give four
    examples?
    1.. ………………………………………………………………………………………………………
    2. ………………………………………………………………………………………………………
    3. ………………………………………………………………………………………………………
    4. ………………………………………………………………………………………………………
25. Write the name of the following signs that are used in wastage management.
(i) (ii)
……………………………………….… …………………………………………….
(iii) (iv)
…………………………………....…… ……………………………………………
                                                     Part ll
    Instructions
     Answer altogether five (5) questions, selecting at least two (2) question from each part.
                                                     Part l
01. With the purpose of encouraging home gardening as a solution for the present food crisis in the country,
    Agro Products Company Ltd., sells vegetable seeds for short term plants and fertilizers and provides
    consultant services as an after sales service. The tasks has been allocated among the workers on a
    regional basis, as a large number of employees work in this company.
       I.   Classify the outputs of the company according to tangibility, and give examples for them.
      II.   Give four forces that can influence the above business activities.
     III.   a) Mention any two after sale services that are provided by the above-mentioned company to its
            customers.
            b) Give two reasons, why the above-mentioned company should earn profit?
     IV.    “The tasks are divided among the employees” What is the business concept meant by you from
            this, and give two advantages the company can obtain from it.
      V.    Give four social and economic importance obtained by a society through an establishment of the
            specific business.                                                             (5 x 2 = 10 Marks)
02. This is according to Mrs. Archana, who produces beverage from natural fruits due to the current summer
    weather. “There is an increased demand for my products at present. However due to the increase in the
    prices of inputs, I have to increase the price of beverages as well. Further I have to increase my
    investment to acquire modern manufacturing equipment. The arrival of foreign beverages into the
    market and the rules and regulations of the government are becoming a threat to the business”
       I.    Mention four macro environmental forces that influence the above business of
              Mrs. Archana, with examples.
      II.    Mention four threats that have been created by the external environment, in the above business.
     III.    Mention two stakeholders of the above business and give two reasons for the interest of each
             stakeholders in the business.
     IV.     Give examples, how Mr. Archana could be use the two concepts such as Reuse and Replace in
             waste management.
      V.     Give four factors that should be considered by Mr. Archana, when formulating a code of ethics.
                                                                                            (5 x 2 = 10 Marks)
03. “It is a necessity, that there should be a mutual relationship between the government and businesses in
    every country”
       I.     “The government decides to increase the import tax according to the fiscal policy” Mention two
              advantages and two disadvantages gained by the domestic businesses through this.
      II.     If the government decides the minimum salary for the employees to fulfill the increasing cost of
              living, mention four advantages that can be gained by the employees.
                                                   Part II
04.
        I.   Write the suitable certified systems for the following standards.
             a) ISO 9001
             b) ISO 14 000
             c) ISO 22 000
             d) ISO 26 000
       II.   Give two differences between income tax and value added tax, by comparing them.
      III.   Give any two strategies, that a government could use to attract foreign investors.
      IV.    A business man Akash, has started a business of collecting and bottling cow’s milk with the
             purpose of reducing the current shortage of dairy products. Briefly explain two ways in which
             he can contribute in ensuring consumer protection?
       V.    Mention four business functions that take place in the above business of Akash.
                                                                                            (5 x 2 = 10 Marks)
05.
        I.   For planning, it is very important to understand the business environment. Fill in the blanks in
             the following statements by using the strengths, weaknesses, opportunity and threats that can be
             seen in the SWOT model in a proper way.
             a) Establishment of power stations in the North and East with the help of wind mills.
                 ………………………….
             b) A large number of businesses are planned to establish new business ventures, where your
                 business is located.                          ………………………….
             c) There are 67% of employees in institutions who have not get the Covid 19 vaccination up to
                 now.                                   ………………………….
             d) There is a strongly established company trade mark. ………………………….
       II.   Give the four consumer rights that are presented by the Consumer International.
      III.   Give four main changes that occurred in the business sector due to the industrial revolution.
      IV.    “At present the market place and the market space play a main roll in fulfilling human needs and
             wants” According to this, give two similarities and two differences between market place and
             the market space.
       V.    Credit control, as a monetary policy instrument of the government, occurs in two ways. Mention
             those two ways.
                                                                                           (5 x 2 = 10 Marks)
06.
        I.   “Business may have several different goals” Give four different goals that a business could
             have.
       II.   Give four examples for the non – tax income of the government.
      III.   Mention any four consumer responsibilities.
      IV.    Give two reasons for the increase in the importance of consumer protection at present.
       V.    Give four ways in which a mindful consumer acts in a market.
                                                                                           (5 x 2 = 10 Marks)
PART 1
                                                       Part ll
01.        (1)
                  Goods: - seeds, fertilizers
                  Services: - Consultancy services, After sales services
                                                                                (2x1/2=1 mark for point)
           (2)                                                              (2x1/2=1 mark for examples)
                Owners
                Employees
                Customers
                Natural Environment                                                   (4x1/2=2 marks)
           (3) a) Advices, Market opportunities                                        (2x1/2=1 marks)
               b)
                For the development of business / for reinvestment / for the long-term existence of the
                   business
                In order to give a return to the investor
                For employees welfare                                                 (2x1/2=1 marks)
           (4) Division of labour                                                              (1 mark)
               Advantages
                Specialization occurs
                Increase production
                Cost per unit will decrease
                Innovations due to continuous production                              (2x1/2=1 marks)
           (5)
                Will be the solution to the local food shortage
                Creating new job opportunities
                Creating new income opportunities
                New market development
                Minimization of inequalities of income                                (4x1/2=2 marks)
02.        (1)
                    Natural Environment: - Summer weather / Natural fruits
                    Economic Environment: - Increase in the price of inputs
                    Technological Environment: - Modern manufacturing equipment
                    Global Environment: - Arrival of foreign beverages
       (5)
              Business
              Customers
              Employees
              Competition
              Socio culture
              Organizational culture
              Practicableness                                                         (4x1/2=2 marks)
Fiscal Policy
04.    (1)
              ISO 9001 – Quality Management
              ISO 14001 – Environment Management
              ISO 22000 – Food safety Management
               ISO 26000 – Guidance Regarding Social Responsibilities                   (4x1/2=2 marks)
       (2)
                 Income Tax                                         Value Added Tax (VAT)
                      Direct tax                                       Indirect tax
                      Imposed on income                                Imposed on goods and service
                      Cannot be transferred to another                 Can be transferred to another party
                         party                                          Fixed
                      Tax ratio is increased when income
                       is increased
                                                                                         (2x1=2 marks)
       (3)
                Making relaxation in rules and regulations
                Making relaxation in foreign currency exchange policy
                Providing infrastructure facilities and developing them
                Establishing free trade zones
                Using tax holidays and tax incentives
                Making facilities for the development of foreign investment
                Ensuring international relationships through international policies      (2x1=2 marks)
       (4)
              Designing the product, as to avoid the frauds regarding bottling milk
              Obtaining SLS certification, if required
              Providing required information regarding retailers, suppliers and warehouse.
       (5)
                 Administration
                 Production,
                 Marketing
                 Financial activities
                 Human resource activities,
                 Research and development
                 Information system                                               (4x1/2=2 marks)
05.    (1)
             a.   Opportunity (O)
             b.   Threat (T)
             c.   Weakness (W)
             d.   Strength (S)                                                     (4x1/2=2 marks)
       (2)
                 Right to satisfaction of basic needs
                 Right to redress
                 Right to consumer education
                 Right to live in a healthy environment                           (4x1/2=2 marks)
       (3)
                 Cottage industries converted into large scale industries
                 Trade was expanded
                 Development in auxiliary services
                 More job opportunities
                 Introduction to mechanization
                 Urbanization                                                      (4x1/2=2 marks)
       (4)
                              Market place                                   Market space
                      Physical location will be found              No physical location found
                      Business occurs through electronic           Business does not occur through
                      Narrow market                                 electronic
                                                                    Wide market
                                                                                    (2x1-2 marks)
       (5)
              Quantitative credit control
              Qualitative credit control                                             (2x1-2 marks)
06.    (1)
                 Survival in the market.
                 Profit maximization.
                 Sales maximization.
                 Increasing market share.
                 Increasing consumer satisfaction.
                 Maximizing the market value of shares.
                 Personal satisfaction of businessmen.
      (4)
               The abundance of goods and services in the market.
               Since the increased competition, there is more space for malpractices in the market.
               Market has become complex with the free trade.
               The deterioration of society and culture that can happen with globalization.
               The need for making consumers aware to avoid environmental pollution          (2x1=2)
      (5)
             Attempts to select products with a value for the money he pays and products with higher
              standards.
             Takes steps to inform the relevant authorities when the consumer rights are broken and
              business malpractices are taken place.
             Protecting the environment, he lives in
             Being concerned about society
             Acting cooperatively                                                (4x1/2=2 marks)
 Instructions:
                                                                                 Index Number:………………..
 • Answer all the questions on this question paper itself.
 • Write your Index Number clearly in the space provided above.                     For examiner’s use only
 • Select the correct answers for the questions No. 1 – 15 and write                 Q.No.          Marks
    its number on the dotted lines given.                                            1 – 15
 • Write short answers for the questions No. 16 – 25 on the dotted                   16 – 25
    lines given.
 • Each question carries two marks.                                                 TOTAL
01. Through production,
    (1) consumers’ needs are fulfilled.                 (2) consumers’ wants are fulfilled.
    (3) needs and wants are fulfilled.                  (4) resources are used to fulfill consumers’ needs.
    (5) consumers’ standard of living would increase by increasing consumers’ income.                 (……..)
04. Production sectors and their contents are given in column X and Y respectively in the following table.
                          X                                                  Y
      A – Agricultural sector                     1. Livestock production
      B – Industrial sector                       2. Frostry works
      C – Service sector                          3. Waste management
                                                  4. Information and communication
                                                  5. Water treatment and supply
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06. Select the answer which correctly matches the stakeholder, relevant environment for the stakeholder and
    the reasons for their interest.
                  Stakeholder                  Business environment               Reasons for the interest
      1. Owner                             (a) Task environment               A – Quality goods and services
      2. Customer                          (b) Macro environment              B – Business development
      3. Government                        (c) Internal environment           C – Tax and law enactment
    (1) 1> (c), B / 2> (a)> A / 3> (b)> C                  (2) 1> (b)> A / 2> (c)> C / 3> (a)> B
    (3) 1> (a)> C / 2> (a)> A / 3> (c)> B                  (4) 1> (a)> A / 2> (c)> B / 3> (b)> C
    (5) 1> (c)> B / 2> (a)> C / 3 (b)> C
08. What is expected from protecting and saving the resources for future generation and protecting global
    environment?
    (1) Sustainable development                      (2) Economic sustainable development
    (3) Social sustainable development               (4) Human sustainable development
    (5) Environment sustainable protection
09. Economic stability contains internal and external price stability. In this context, internal price stability
    means,
    (1) maintaining price level in stable level          (2) maintaining inflation in stable level
    (3) maintaining interest rate at stable level        (4) maintaining exchange rate in stable level
    (5) maintaining tax policy of government in stable level
    Select the the answer which correctly matches column X and column Y.
    (1) 1-DEG, 2-BF, 3-AC                (2) 1-EB, 2-ADG, 3-FC        (3) 1-AB, 2-FA, 3-CDF
    (4) 1-AB, 2-DC, 3-EFG                (5) 1-BDF, 2-AC, 3-EF
17. (a) Business organizations face ……………………………. to earn profit and it is called as
        …………………………………
    (b) ………………………………. developed due to ………………………….. occurred in 18th century.
18. (a) The business environment which can be controlled by business is called as …………………………….
        and the business environment which affects the cost of a business is called as
        …………………………………
    (b) Wastes generated in ………………………… and in ………………………. are a great global
                                                                                                                        www.beeon.org
        challenge at present.
19. (a) The intervention of government on businesses takes place through central, ……………………………..
        and ………………………………. levels of government.
    (b) …………………………………. means the equal distribution of gross production of the country among
        the total population of the country. Further, ………………………… stabiluty occurs by controlling
        inflation in the economy.
22. Provide four circumstances where suppliers are opportunities for a business.
    ………………………………………………………………………………………………………………..
    ………………………………………………………………………………………………………………..
    ………………………………………………………………………………………………………………..
    ………………………………………………………………………………………………………………..
(25 2 = 50 marks)
                                             *****
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                                                      Part I
01. (i) Explain the relationship between the terms ‘Business’ and ‘Commerce’.
    (ii) Describe needs and wants with examples.
    (iii) ‘Adding value to resources’ is one of the main activities of business. Explain.
    (iv) State four ways through which a business contributes for economic existence.
    (v) Write the evolutionary stages of money from barter system up to now, in order.
                                                                                                (5 2 = 10 marks)
02. (i) Explain the relationship between e-commerce and e-business.
    (ii) State four functions of a business.
    (iii) Explain with examples the difference between direct production and indirect production.
    (iv) Provide four differences between goods and services.
    (v) “Commerce is wider than trade. However, without trade, commerce cannot take place.” Explain.
                                                                                              (5 2 = 10 marks)
03. (i) State four task environment forces.
    (ii) State two stakeholders of a business and mention two reasons for their interest on the business.
    (iii) Explain citing example two impacts of macro environment on businesses through affecting task
          environment.
    (iv) State four factors who give pressure on the stakeholders of a business and society.
    (v) Provide four advantages of fulfilling social responsibilities.                       (5 2 = 10 marks)
                                                       Part II
04. (i) What is meant by sustainable development?
    (ii) State four matters to be considered by business to achieve sustainable environment protection.
    (iii) State four waste management concepts.
    (iv) Provide four ethical conducts to be followed by you (students) at school.
    (v) State the definition for social responsibility provided by Philippines.           (5 2 = 10 marks)
05. (i) Provide four reasons for the importance of consumer protection at present.
    (ii) State two methods of standard implementation by Sri Lanka Standard Institution in relation to
          international trade.
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*****
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                                                      Part – I
   01)   3                                  06)   1                 11)   4
   02)   2                                  07)   4                 12)   3
   03)   3                                  08)   5                 13)   1
   04)   3                                  09)   1                 14)   5
   05)   3                                  10)   5                 15)   5
                                                                              (15 x 2 = 30 marks)
   16) a)     Personal specialization
              Barter system                                                       2x ½ = 01 mark
         e)   Trade
              Supportive services                                                 2x ½ = 01 mark
   17) a)     Certain
              risk                                                                2x ½ = 01 mark
         b)   Industrial revolution
              Trade                                                               2x ½ = 01 mark
   18) a)     Internal environment
              Macro environment                                                   2x ½ = 01 mark
         b)   Production
              Consumption                                                         2x ½ = 01 mark
   19) a)     Provincial council
              Local authority                                                     2x ½ = 01 mark
         b)   Fair income distribution
              Internal price                                              2x ½ = 01 mark
   20) a)     limited by guarantee
              Private limited company                                     2x ½= 01 mark
         b)   Articles of association                                       01 mark
Part - II
01) i)  Any economic activity with profit motive or non-profit motive to fulfill human needs and wants is
         called as needs.
         Business = Commerce + Industry
        All activities up to making goods available to consumers is called commerce.
          Commerce = Trade + Supportive services
        Commerce is a part of business.                                (02 marks for complete answer)
   ii) Needs:
        Basic human requirements to be fulfilled physically and mentally
       Example: food, cloth, shelter, education, health, wants
       Various methods fulfilling human needs are called wants.
        Example: Food – bread, rice
                  Cloth – frock, saree
                  Shelter – huts, storied building                                      (To name 01 mark)
                                                                                     (For examples, 1 mark)
   iii) The value increase by changing the shape of resources in the production of goods and services is called
         as value addition.                                                               (02 marks)
   v)  Use of commodities
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       Use of metal
       Use of metal coins
       Use of currency notes
       Use of bank money                                                                 (Should be in order)
             Use of e-money                                                              (4x¼ = 2 marks)
                  Electronic business:
                  Carrying out all business activities through network is called as e business.
                                                                                                   (02 marks)
   ii) -        Production
       -        Finance
       -        Marketing
       -        Administration
       -        Human resource
       -        Research and development
       -        Management information system
                                                                                     (4x½ = 2 mark)
   iv)
                                  Goods                                         Services
           1.   Physical existence                              No physical existence
           2.   Can be stored / Imperishability                 Cannot be stored / Perishability
           3.   Uniformity                                      Different person to person
           4.   Separability                                    No separability
                                                                                           (4x ½ = 2 marks)
       v) Purchasing and selling of goods and services are called trade. But commerce includes trade and
         supportive services. Commerce is wider than trade. Therefore, commerce cannot take place without
         trade.                                                               (2 marks for complete explanation)
03. i) 1. Customers
         2. Suppliers
         3. Competitors
         4. Substitute producers
         5. Potential investors
                                                                                              (4x½ = 02 marks)
   ii)  Owners          - Profit on investment
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                         - Business expansion
           Customers – Quality goods and services
                             - Long term existence
                                    (Provide marks according to other stakeholders and the reasons)
                                                                                             (4x½= 2 marks)
    iii)  Recycle
          -   Reuse
          -   Reduce
          -   Replace                                                             (4x1/2 = 2 marks)
    iv) Obeying teachers
        - Participating in morning prayer
        - Protecting school properties
        - Respecting other students
        - Following school culture                                                       (4x1/2 = 2 mark)
    iv)        Determining the minimum ratio between capital and assets of commercial banks
              - Determining minimum deposit for letter of credit                       (2x1 = 2 marks)
    v)        a) Central government
              b) Central government
              c) Provincial council
              d) Local authority institutions                                           (4x1/2 = 2 marks)
  Instructions:
                                                                           Index Number:………………..
   Answer all the questions on this question paper itself.
   Write your Index Number clearly in the space provided above.              For examiner’s use only
   Select the correct answers for the questions No. 1 – 15 and write          Q.No.          Marks
     its number on the dotted lines given.                                     1 – 15
   Write short answers for the questions No. 16 – 25 on the dotted
                                                                              16 – 25
     lines given.
   Each question carries two marks.                                          TOTAL
01. The various methods used to fulfill physical and mental conditions essentially to be fulfilled by human
    are,
    (1) needs                            (2) wants                       (3) values
    (4) demand                           (5) goods                                                      (……)
03. Which of the following is not relevant for contribution of businesses for survival of economy?
    (1) National economic development                    (2) Generating employment opportunities
    (3) Innovation                                       (4) Satisfying complex wants
    (5) Market expansion                                                                             (……)
04. Production sectors and some of their contents are given in column X and column Y respectively in the
    following table.
                  Column X                                          Column Y
    1 – Primary production                    A – Information communication activities
    2 – Secondary production                  B – Manufacturing
    3 – Tertiary production                   C – Livestock
                                              D – Dwelling and property business
                                              E – Mining and quarrying
                                              F – Construction industry
    Select the answer which contains the correct matching of column X and column Y.
    (1) 1 – C, E / 2 – B, F / 3 – A, D                  (2) 1 – A, B / 2 – C, D / 3 – E, F
    (3) 1 – A, E / 2 – B, D / 3 – E, F                  (4) 1 – C, E / 2 – B, F / 3 – A, D
    (5) 1 – B, C / 2 – D, E / 3 – A, F                                                               (……)
05. Macro environment forces are given in column X and some examples for them in column Y in the
    following table.
                      Column X                                     Column Y
      1. Economic environment                               A – Trade agreements
      2. Technological environment                          B – Inequality in income
      3. Global environment                                 C – Climate & weather changes
      4. Political environment                              D – Outdate of goods
      5. Natural environment                                E – Open market policies
    Select the answer which contains the correct order of items given in column Y according to the
    environment forces given in column Y.
    (1) B, D, A, E, C                (2) B, D, A, C, E           (3) B, D, E, A, C
    (4) A, E, C, B, D                (5) E, A, D, B, C                                    (……)
06. Select the fact which can be an opportunity for a business.
    (1) Efficient and experienced managers
    (2) Availability of more substitute goods
    (3) Relevant allocation of work in the business
    (4) Supply of quality goods by suppliers at right time
    (5) Good co-ordination between various divisions in the business                                 (……)
07. An advantage that a business can obtain by following marketing ethics is,
    (1) avoiding financial frauds and inappropriate use of fund
    (2) assuring the existence of business and facing competitions successfully
    (3) avoiding unfavourable situation among employees
    (4) providing quality goods and services
    (5) protecting employee and employer rights                                                      (……)
10. Sri Lanka recently faced inability to repay foreign debts. Which of the following caused this situation?
    (1) economic stability                (2) political unity             (3) financial stability
    (4) price stability                   (5) policy stability                                         (……)
11. Central Bank of a country carried out the following monetary policy activities.
        A – Sold treasury bills and bonds to collect the fund required by government.
        B – Reduced bank interest rates.
        C – Increased cash reserve ratio.
    Which of the above transactions can increase supply of money?
    (1) A only                            (2) A and B only                 (3) B only
    (4) A and C only                      (5) B and C only                                           (……)
Grade - 12 (2024) 2nd Term 2023 NFW C              - 2 -                                     Business Studies
                                           www.beeon.org
(All Rights Reserved/ KOg; gjpg;Ghpik cilaJ)
12. Which of the following is a consumer right not declared by ‘Consumer International’?
    (1) right to choose                (2) right to get attention      (3) right to get compensation
    (4) right to be informed           (5) right to be protected                                  (……)
13. Select the business organization which contains the following features.
        - private sector
        - limited liability
        - legal personality
        - administration by board of directors
    (1) Uniliver ltd, Kumaran store                      (2) Silva PLC, Mallakam MPCS
    (3) Road Development Authority, Masthan & Co. (4) Aruna (Pvt) ltd., Amutha Store
    (5) Bairavi PLC, Sathosa                                                                                 (……)
 Answer the questions 16 – 20 by filling the blanks using correct word / words.
16. (a) An activity which includes …………………………… and …………………………… are called
        trade.
    (b) ………………………….. and ……………………………. are provided to fulfill needs and wants.
17. (a) Pressure groups and situations which can be seen in an organization and which affect the
        organizational activities are called …………………………………… and the party which provides
        resources   or   fund    to   the   business     and   which   takes    profit   or   loss    is   called   as
        ……………………………………
    (b) Total expenses in relation to …………………………….. and …………………………… made
        within a year to achieve economic objectives of government are called government expenses.
19. (a) The businesses selling coca cola, pepsi cola etc. are …………………………... franchise business
        and Mc Donalds, KFC, Pittza Hut, Subway etc. are ………………………………… franchise
        business.
    (b) Combination of a school bag producing business with biscuit producing business is a
        ………………… combination. A combination of an exercise book producing business with another
        excise book producing business is a ……………………………….. combination.
20. (a) ……………………………….. is a state sector business which obtains fund from government
        budget, while ………………………………. is a private sector business which can collect capital by
        issuing shares.
    (b) The market where government securities are sold first time is called …………………………………
        The institutions which are allowed by Central Bank of Sri Lanka to enter into this market are called
        as …………………………………………..
22. State four risks or uncertainties a business can face in the future.
    1. ………………………………………………………………………………………………………….
    2. ………………………………………………………………………………………………………….
    3. ………………………………………………………………………………………………………….
    4. ………………………………………………………………………………………………………….
23. What are the facts to be considered by a business to achieve sustainable environment protection?
    1. ………………………………………………………………………………………………………….
    2. ………………………………………………………………………………………………………….
    3. ………………………………………………………………………………………………………….
    4. ………………………………………………………………………………………………………….
*****
   tzpff; fy;tp            - II                                                    32       E          II
                                                             Gr. 12 (2024)
   Business Studies - II
  Instructions:
   Answer five questions selecting at least two questions from each part.
                                                    Part I
01. Answer the questions (i) – (iv) using the following fact.
    Sumangali who is a graduate and produces caps in different sizes and designs using palmyra leaves
    naturally available mostly in northern Sri Lanka, plans to conduct an environment analysis.
    (i) (a) State human need and want fulfilled by the above business.                    (01 mark)
        (b) Mention what the above business can use in the case of ‘information’ as a factor of production.
    (ii) Provide two main business activities to be fulfilled by the above business.      (02 marks)
    (iii) Write the advantages that Sumangali can obtain by studying business environment. (02 marks)
    (iv) State one reason each as to how owner Sumangali can influence the business in the case of failure
        and success of the above business.
    (v) Classify the following businesses which can be seen in an area into primary, secondary and tertiary
        businesses and into agricultural, industrial and service businesses.
            1. Ananth building contractors
            2. David chicken farm
            3. Alli Mixture
            4. Jeevan Super Market
            5. Roshi Garden
            6. Swarna Lodge
        Use the following model to answer.
                                    Primary                     Secondary               Tertiary
      Agriculture
                             …………………….                      …………………….              …………………….
                             …………………….                      …………………….              …………………….
      Industry
                             …………………….                      …………………….              …………………….
                             …………………….                      …………………….              …………………….
      Service
                             …………………….                      …………………….              …………………….
                             …………………….                      …………………….              …………………….
                                                                                             (02 marks)
                                                                                          (Total 10 marks)
02. (i) State the factors which create pressure on the stakeholders and society.                  (02 marks)
    (ii) Name the relevant concept in relation to 4R of waste management for the following activities.
        (a) A business involving in fishing grows fishes.
        (b) Producing paper from straws.
        (c) Not using non-degradable polythene for packing
        (d) Using lunch boxes instead of lunch sheets                                             (02 marks)
    (iii) State two capital expenses and two current expenses that can be made by Sri Lankan government.
                                                                                                 (02 marks)
    (iv) Assume that your friend is conducting a restaurant and he has an idea that he cannot obtain any
        advantages by following consumer protection. How can you explain him the advantages that he can
        obtain by following consumer protection?                                                  (02 marks)
    (v) (a) What do you mean by open market operations of Central Bank?                           (01 mark)
        (b) Sri Lanka is taking measures to leap out the present economic crises. Out of them, what is meant
        by ‘debt restructuring (DD)’?                                                             (01 mark)
                                                                                          (Total 10 marks)
03. (i) (a) What is meant by ‘formal organization’?                                               (01 mark)
        (b) State two common characteristics of a formal organization.                            (01 mark)
    (ii) Though many persons can gather in partnership businesses and collect larger amount of capital, sole
        proprietorship businesses have some special advantages. State four such advantages.       (02 marks)
    (iii) (a) What do you mean by ‘Perpetual Succession Capacity’ of incorporated companies?      (01 mark)
        (b) What do you mean by ‘Overseas Companies’?                                             (01 mark)
    (iv) Name and explain the suitable types of company for the following businesses.
        (a) Hirush PLC                            (b) Sultan Ltd.                                 (02 marks)
    (v) (a) State the characteristics of State Departments.                                       (01 mark)
        (b) What are the obligations of franchisee to be fulfilled in accordance with franchise agreement?
                                                                                                   (01 mark)
                                                                                           (Total 10 marks)
                                                   Part II
04. (i) (a) What are the reasons for co-operative societies are not considered as successful organizations?
                                                                                                  (01 mark)
        (b) State your two suggestions to improve co-operative societies.                         (01 mark)
    (ii) Describe the following business combinations.
        (a) Mergers / Amalgamation                                                                (01 mark)
        (b) Acquisition                                                                           (01 mark)
    (iii) Provide four things to be included in a franchise agreement.                            (02 marks)
    (iv) Name the following business combinations.
        (a) Combination of two stationery manufacturing businesses
        (b) Creating Fair First Insurance company by combing Union Assurance General and Asian
            Alliance PLC
        (c) Combination of a school bag producing business with a milk powder producing business
        (d) Combination of a furniture manufacturing business with a timber manufacturing business
                                                                                               (02 marks)
    (v) Sharuthi has confidence on her skills than a systematic planning and she has a skill of doing a task
        continuously, event it is a complex task. She has new idea to achieve business aims.
        State the entrepreneurial skills that Sharuthi has in the above case.                    (02 marks)
                                                                                           (Total 10 marks)
05. (i) Your friend has an opinion that the businessmen who carry out their activities with great effort can
        also be called entrepreneurs. How can you describe the difference between businessman and
        entrepreneurs?
                                                                                                 (02 marks)
    (ii) Even some entrepreneurs are born, entrepreneurial characteristics can be developed in a person who
        does not have those characteristics. State those methods.                                     (02 marks)
    (iii) (a) Provide quantitative criteria used to identify small and medium scale businesses.       (01 mark)
        (b) What do you mean by ‘creativity’ an entrepreneurial characteristic.                       (01 mark)
    (iv) Name the act which influence on the following facts related to partnership business.
        (a) Maximum number of partners as 20
        (b) Registration of partnership business
        (c) 5% interest should be provided on the equity of dead or retired partners
        (d) Having partnership deed                                                                   (02 marks)
    (v) Many supports and guidance are provided by government to many business organizations. State
        importance of those supports and guidance to the businesses.                                  (02 marks)
                                                                                             (Total 10 marks)
06. (i) (a) Chandra who purchases and sells furniture, deposits all cash and cheque received from sales in
               her current account and makes all expenses by cheque.
               State two types of money mentioned here.                                            (01 mark)
          (b) What do you mean by ‘measure of value’ of money?                                     (01 mark)
    (ii) State the services provided by banks to simplify the payments via debit and credit cards. (02 marks)
    (iii) Amirthan is a retired government staff officer. He used a part amount of EPF and ETF money he
          obtained on his retirement, to make a life insurance at Sri Lanka Insurance and he deposited another
          part in a current account at Bank of Ceylon to start a new business. Thereafter, he signed a lease
          contract with LB Finance PLC to buy a new motor vehicle to be used in his business activities.
          Mention the financial institutions given above under the following classification of financial
          institutions in Sri Lanka.
               (a) Banking sector
               (b) Other deposit taking financial institutions
               (d) Contractual savings institutions                                                (02 marks)
    (iv) (a) What do you mean by ‘Share Brokers’?
          (b) What is meant by ‘Underwriters’?
    (v) State the advantages that a businessman obtains by leasing companies.                      (02 marks)
                                                                                             (Total 10 marks)
*****
     18. (a) Consumer International, John F Kennady (Order not required)               (2  ½ = 01 mark)
         (b) Marketing, advisory                      (Order not required)             (2  ½ = 01 mark)
                                                     Part II
 01. (i) (a) Human need: cloth                                                   (½ mark)
                Want: cap                                                        (½ mark)
             (a) 1. Design according to changes in consumers taste
                2. New information related raw material
                3. New information related to new technology
                4. Information related to market                     (2  ½ = 01 mark)
     (v)
                                         Primary                   Secondary               Tertiary
       Agriculture sector           David chicken farm
                                    Rosi Garden
       Industrial sector                                     Anand Building
                                                             Contractors
                                                             Alli Mixture
       Services sector                                                                Jeevan Super
                                                                                      Market
                                                                                      Swarna Lodge
     (v) (a) Purchase and sales of government securities by central bank is called open market operations.
                                                                                               (01 mark)
           (b) Extending or postponing loan repayment period or reducing or removing interest on loan or
               combination of the above is called debt restricting.                            (01 mark)
 03. (i) (a) A social unit having an organizational structure established by a group of individuals to fulfill a
                    common objective is called formal organization.                             (01 mark)
          (b) - Having objective
                 - Existence of individuals
                 - Having an organizational structure                                   (2  ½ = 01 mark)
     (ii) 1. Can be easily started.
          2. All profits can be enjoyed by a single person.
          3. Independent decision making
          4. Less rules and regulations and less legal restrictions
          5. Privacy of business information
          6. Business can be dissolved.
          7. Direct connection with customers
          8. Easy to administer                                               (4  ½ = 02 marks)
     (iii) (a)      The companies have long term existence, even the owners of the companies die. (01 mark)
          (b)       The company incorporated in a foreign country and again incorporated in Sri Lanka under
                    Companies act No. 7 of 2007 to operate in Sri Lanka                         (01 mark)
                    (No need to mention companies’ act)
     (iv) (a)       Listed company                                                              (½ mark)
                    The companies registered at Colombo Stock Exchange to issue the shares through it. (½
                    mark)
          (b)       Non-listed company                                                          (½ mark)
                    The companies not registered at Colombo Stock Exchange to issue the shares through it.
                                                                                                (½ mark)
     (v) (a)        1. Supervised by a ministry
                    2. Activities in accordance with administrative and financial regulations
                    3. A service providing business
                    4. Not having legal personality
                    5. The head of department should appear for any legal issue.
                    6. Fund allocated through government budget                         (2  ½ = 01 mark)
          (a)       1. Agreeing to function according to the conditions of franchiser
                    2. Collecting capital
                    3. Purchasing goods from franchiser or from anyone authorized by franchiser
                    4. Paying charges to franchisor in accordance with agreement        (2  ½ = 01 mark)
                                                        Part II
 04. (i) (a) 1. Financial sources are limited.
                 2. Have to carry out in accordance with co-operative policies
                 3. Opening in a limited time
                 4. Government intervention
                 5. No credit sales
                 6. Inefficiency in management, as it is selected based on votes.       (2  ½ = 01 mark)
     (ii) (a) The combination by purchasing all assets and liabilities of a company by another company or
                 concluding business activities of the related companies and beginning a new company is
                 called merger or amalgamation.                                                          (01 mark)
           (b) Getting more authority in the management of a company by purchasing more shares from the
                 particular company is called acquisition.                                    (01 mark)
     (iii) 1. Rules and regulations in relation to conducting the business
            2. The services provided by franchiser
            3. Financial conditions
            4. Initial charges to be paid by franchisee
            5. Royalty payments to be paid monthly                                 (4  ½ = 02 marks)
     (iv) (a) Horizontal combination                 (b) Vertical combination
            (c) Conglomerate combination             (d) Vertical / Upward vertical
                                                                                   (4  ½ = 02 marks)
     (v)    1. Leadership skill                      2. Interpersonal skill
            3. Communication skill                   4. Basic management skill        (4  ½ = 02 marks)
 05. (i)
                            Entrepreneur                                      Businessman
            1. Starts business based his idea or new idea      Starts business current idea
            2. He is the competitor for himself.               Many competitors are there.
            3. Gets ready for new business opportunities.      Concerns about his business activities.
            4. Innovates                                       Follows traditions
            5. Risk taker                                      Carries out business activities safely
            6. Faces risks successfully.                       Not interested to face risks
                                                                              (4  ½ = 02 marks)
     (ii) 1. Self-evaluation                2. Training
           3. Education                     4. Experience                     (4  ½ = 02 marks)
     (iii) (a) 1. Amount of capital                           2. Number of employees
                 3. Power usage                               4. Annual sales turnover
                 5. Value of non-current assets                               (2  ½ = 01 mark)
           (b) Viewing, thinking and acting differently                       (01 mark)
 06. (i) (a) 1. Legal tender / Fiat money          2. Bank money                     (2  ½ = 01 mark)
         (b) People keep a part of their wealth as money. It is called store of value.     (01 mark)
     (iv) (a) The financial institutions authorized to purchase government securities from central bank of Sri
               Lanka are called primary dealers.                                           (01 mark)
         (b) The institutions which functions as an intermediary to purchase and sell shares and debentures
               of incorporated companies are called share brokers.                                 (01 mark)
     (v) 1. An opportunity can be obtained to use a valuable property without paying full amount at one
             time.
         2. Lease installment is excepted from tax.
         3. The losses of becoming outdate and capital loss can be avoided.
         4. High income can be obtained without investing huge amount.               (4  ½ = 02 marks)
 Instructions:
                                                                             Index Number:………………..
 • Answer all the questions on this question paper itself.
 • Write your Index Number clearly in the space provided above.                  For examiner’s use only
 • Select the correct answers for the questions No. 1 – 15 and write              Q.No.          Marks
                                                                             g
    its number on the dotted lines given.                                         1 – 15
 • Write short answers for the questions No. 16 – 25 on the dotted                16 – 25
                                                                          or
    lines given.
 • Each question carries two marks.                                              TOTAL
01. Some statements are given below.
        A – An individual sells his own land to another person.
                                                          .
        B – A person who produces yogurt sells his products to retail traders.
        C – A father donates a plot of land to his son.
                                                       on
        D – A hairdresser cuts hair of a school student.
        E – A mother uses vegetables of her home garden for daily food preparation.
    Out of the above, select the answer which contains the statements which can be considered as business
                                       ee
    activity.
    (1) A and B                           (2) B and D                     (3) A and C
    (4) A, B and C                        (5) B only                                             (……..)
                     .b
02. Five state organizations which fulfill needs and wants are given below.
        A – Sri Lanka Telecom                            B – Sri Lanka Insurance
        C – Osusala                                      D – Sri Lanka Transport Board
                    w
    Select the answer which contains the correct matching of the items given in column X and in column Y.
    (1) A – 1/6, B – 2/5, C – 3/4       (2) A – 1/4, B – 4/6, C – 2/3    (3) A – 1/4, B – 5/6, C – 2/3
                                                                             g
    (4) A – 1/2, B – 3/4, C – 5/6       (5) A – 5/6, B – 3/4, C – ½                                   (……..)
                                                                          or
    A – Business organizations obtain legal personality by registering under related act.
    B – State departments have legal personality.
    C – Tharshana Company Ltd is a non-listed company.
                                                         .
    D – Companies limited by guarantee do not issue the shares and do not provide dividend.
                                                      on
    E – The combination between timber producer, furniture producer and furniture seller is a vertical
        combination.
    Select the answer which contains the correct statements from the following.
                                       ee
    (1) A, B, C                         (2) C, D, E                       (3) C, D
    (4) A, B, E                         (5) A, B, C, E                                                        (……..)
06. Some business organizations are given in column X and some of their features are given in column Y in the
    following table.
                     .b
                        Column X                                               Column Y
      1 – Road Development Authority                     A – Franchise business
      2 – Livestock farmers Co-op Society                B – Minimum number of directors is one.
                    w
    Select the answer which have the correct order of items in column Y according to the order of items in
    column X.
    (1) C, B, D, A                    (2) C, D, B, A                  (3) A, B, C, D
w
Grade 12 (2022) - FWC                              -2-                    Business Studies I – 3rd Term Examination 2022
08. Some organizations which provide the criteria used to identify small businesses and the criteria they
    provided are given in column X and in column Y respectively in the following table.
                    Column X – Organizations                          Column Y – Criteria
        1. Industrial Development Board                  A – The businesses not exceeding the capital
        2. Industrial Development Ministry                    invested Rs. 20 million
        3. Census and Statistic Department               B – The businesses using power less than 50
        4. Central Bank of Sri Lanka                          Kilowatts
                                                         C – The businesses not exceeding the capital
                                                              invested Rs. 4 million
                                                         D – The businesses having employees less than
                                                              25
                                                                          g
    What is the answer which have the correct order of the criteria given in column Y in accordance with the
    order of organizations given in column X?
                                                                       or
    (1) A, D, C, B                       (2) C, D, A, B                  (3) C, A, B, D
    (4) C, A, D, B                       (5) B, D, A, C                                             (……..)
09. Some functions of Central Bank of Sri Lanka are given below.
                                                        .
        A – Implementing monetary policy
        B – Directing foreign exchange rate
        C – Foreign exchange control
        D – Issue of legal tender
                                                     on
        E – Public debt management
                                      ee
        F – Management of Employees Trust Fund
    Out of the above functions, the representative functions are,
    (1) C, E, F                          (2) A, B, D, E                 (3) A, B, E
    (4) D, E, F                          (5) A, B, E, F                                                    (……..)
                     .b
10. Statement A: Important and complex information can be communicated through verbal communication.
    Statement B: In addition to verbal communication, it is necessary to communicate that information through
                  written communication.
                    w
Grade 12 (2022) - FWC                             -3-                  Business Studies I – 3rd Term Examination 2022
11. The following table shows the insurance principles and their descriptions.
                   Principles                                       Descriptions
      1. Insurable interest            A – The direct cause related to the loss incurred to the property insured
      2. Utmost good faith             B – The legal right of a person to insure the life or the property
      3. Indemnity                     C – The right of insurer to collect the compensation from the third
                                           party who made the damages the property insured
      4. Proximate cause               D – Disclosure of information by insured and insurer in relation to
                                           insurance policy
      5. Proximate cause               E – The insured can obtain the compensation only for the value of loss
                                            incurred
    (1) B, D, E, A, C                    (2) A, C, E. D, B                 (3) B, D, C, E, A
                                                                             g
    (4) B, D, E, C, A                    (5) D, B, E, C, A                                                    (……..)
12. The logistic which has heavy outbound logistic and simple inbound logistic is,
                                                                          or
    (1) Heavy Inbound Logistic System                   (2) Balanced logistic system
    (3) Heavy Outbound Logistic System                  (4) Reverse Logistic System
    (5) Inbound Logistic System                                                                               (……..)
                                                         .
13. Select the statement which clearly shows retail trade activity from the following.
        suppliers.
                                                      on
    (1) Mangala furniture selling business purchased a certain set of furniture from Nilkamal furniture
14. The documents used in international trade are given in column X and their descriptions are given in column
                     .b
                                               produced.
       2. Certificate of Origin            B – The document issued by Customs Department to exporter
                                               assuring goods have been taken over
         w
    Select the answer which has the correct order of the descriptions given in column Y in accordance with the
    order of documents given in column X.
    (1) C, A, D, B                      (2) B, D, A, C                    (3) C, A, B, D
    (4) D, C, A, B                      (5) B, A, D, C                                               (……..)
15. The forms of e-business are given in column X and examples are given in column Y in the following tables.
                Column X                                            Column Y
      A – B2B                       1 – Payment of EPF by a business
      B – C2C                       2 – Placement of order by a footwear seller through e-mail to his supplier
      C – B2G                       3 – Sri Lanka Interbank Payment System (SLIPS)
      D – G2B                       4 – Transactions by e-bay
Grade 12 (2022) - FWC                              -4-                    Business Studies I – 3rd Term Examination 2022
    Select the answer which correctly matches the forms of e-business given in column X and examples in given
    column Y.
    (1) A-3, B-1, C-2, D-4              (2) A-4, B-3, C-1, D-3           (3) A-4, B-2, C-1, D-3
    (4) A-2, B-4, C-3, D-1              (5) A-2, B-4, C-1, D-3                                      (……..)
⚫ Fill the blanks in the questions 16 – 20 using appropriate words.
16. (a) Other businesses which provide the goods and services similar to those of a business are called
        ………………………………. the businesses which provide alternative goods and services to those of
        a business are called ………………………………………..
    (b) Consumers’ knowledge and their income create …………………………………… for some businesses
        and create ………………………… for some businesses.
17. (a) ………………………………… denotes the equal distribution of gross domestic product of a country
                                                                             g
        among its population. Further, all the persons who are willing to provide their labour involve in service
        providing and occupying all economic resources in efficient production activities is called
                                                                          or
        …………………………………….
    (b) Import can be …………………………… by imposing tax and local production can be ………………..
18. (a) Ownership of a sole proprietorship business is …………….. and …………….. is high on the business
                                                          .
        for creditors.
19. (a) ……………………… and …………………………. are the sub principles of indemnity.
    (b) …………………………… of legal tender is high in comparing with bank money and …………….
                                       ee
        money is an income earning asset.
20. (a) …………………………. and ………………………… are two types of insurance.
    (b) The method of reacting of receiver regarding the message received is known as ……………………….
        Further the communication between a business and other businesses and its customers is called as
                     .b
        …………………… communication.
⚫ Write the short answer for the questions 21 – 25.
21. Write four new trends in the business due to information technology at present.
                    w
24. Write the four financial institutions included under ‘market intermediaries’ classified under specialized
    financial institutions.
    (1) ………………………………………………                              (2) ………………………….………………………
    (3) ………………………………………………                              (4) ………………………….………………………
25. State new technologies which can be used by retail business as new trends.
    (1) ………………………………………………                              (2) ………………………….………………………
    (3) ………………………………………………                              (4) ………………………….………………………
Grade 12 (2022) - FWC                               -5-                  Business Studies I – 3rd Term Examination 2022
                             Term Examination G.C.E. (A/L) – 2022
                  conducted by Field Work Center, Thondaimanaru in collaboration
                    with Provincial Department of Education, Northern Province
      FWC
                                                         Part I
01. (i) Neela who has long term experience in apparel industry, designs and produces the garments herself for
                                                                               g
          her need and supplies some garments items to the nearest textile shop.
          Write the examples for the following from the above passage.
                                                                            or
          1. Direct production                       2. Indirect production
          3. Secondary production                    4. Tertiary production                             (02 marks)
    (ii) Shiyam who worked in a printing company abroad and returned to Sri Lanka, started a printing business
                                                           .
          appointing Dishani who has experience and interest computer designs, as manager.
                                                        on
          Explain separately how Shiyam and Dishani can influence on the success of business.
    (iii) Macro environment forces create opportunities and threats through affecting task environment.
          Justify the above statement citing examples.
                                                                                                        (02 marks)
                                                                                                        (02 marks)
    (iv) Categorizing wastes and producing another product is called recycle. State two types of recycle with
                                        ee
          examples.                                                                                     (02 marks)
    (v) Rohini who conducted a business producing hand bags for women, is interested in fulfilling social
          responsibility. State separately the social responsibilities to be fulfilled by her in favour of customers
          and society.                                                                                  (02 marks)
                     .b
                                                                                                (Total 10 marks)
02. (i) All businesses involve in fulfilling human needs and wants. However, there are adverse impacts of
          business activities. State four such adverse impacts.                                         (02 marks)
    (ii) The government which implemented quarantine curfew to control Covid-19 pandemic, made the
                    w
          2. The government determined control prices for some essential goods and asked to inform about the
              traders who violated this control prices through a hotline 1977.
          3. Paddy was purchased from farmers at a fair price.
w
          4. Vehicle import was controlled to maintain stock of foreign currency and unnecessary state expenses
              were controlled.
          Identify the relevant roles of government to influence businesses in relation to each of the above.
                                                                                                        (02 marks)
    (iii) Classify the following income and expenditure of government into tax income, non-tax income, current
          expenditure and capital expenditure
              Port-city construction expenses                         Public Health Inspector salary
              Cost of Covid-19 vaccine                                Income tax
              Motor vehicle driving license revenue and charges Withholding tax
              Lottery ticket sales income                             Construction cost of Colombo Lotus Tower
                                                                                                        (02 marks)
Grade 12 (2022) 2022 November - FWC                  -1-                       Business Studies II – 3rd Term Examination
    (iv) (a) State separately the objectives of fiscal policy and monetary policy of government.
         (b) State the impact on the profit as ‘increase’ or ‘decrease’ due to the following activities because of
              implementation of monetary policy.
              1. When Central Bank reduces interest rate (bank rate)
              2. When Central Bank reduces Cash Reserve Ratio                                         (02 marks)
    (v) Explain how a ‘rational consumer’ acts in market.                                             (02 marks)
                                                                                              (Total 10 marks)
03. (i) Yamini went to a business which sells various varieties of fruits in packed bags. When she tried to check
         fruits to purchase, she was prevented by the seller to check fruits. Then, when she asked for information
         about the production place of fruits, seller denied to offer them. Yamini was suspicious and then
         complained to relevant Office of Regional Medical Officer of Health about that business.
State separately the consumer rights that seller denied and the consumer rights that Yamini applied
                                                                              g
          against the seller.                                                                         (02 marks)
    (ii) (a) What do you mean by ‘Partnership’?
                                                                           or
          (b) What is meant by Mutual agency of partnership?                                          (02 marks)
    (iii) Provide the special features of incorporated companies.                                     (02 marks)
    (iv) (a) What is meant by Certificate of Incorporation?
                                                          .
          (b) State two new trends in the development of co-operative society.                        (02 marks)
                                                       on
    (v) Explain citing examples how production franchise is different from product franchise.
                                                       Part II
                                                                                                      (02 marks)
                                                                                             (Total 10 marks)
04. (i) Banu and Swadhi who have successfully completed internal university degree programme of Fashion
                                       ee
          Design, plan to obtain franchise from an Indian textile and to start a franchise business. There are
          advantages of franchise business and disadvantages also. Write four such disadvantages of franchise
          business.                                                                                   (02 marks)
    (ii) Kogulan involved in an entrepreneurship which produces agricultural products using natural fertilizer.
          (a) State two entrepreneurial characteristics that Kogulan must have to be successful.
                     .b
          (b) Provide two methods which Kogulan can use to develop his entrepreneurial characteristics and
               skills.                                                                                (02 marks)
    (iii) (a) Provide two financial incentives that government provides to encourage small and medium scale
                    w
               businesses.
          (b) Write state institutions which provide incentives to small and medium scale businesses. (02 marks)
        w
    (iv) Magishnan wanted to purchase a mobile phone to participate in online classes due to Covid-19
          pandemic. He paid Rs. 15 000 immediately to purchase a mobile phone at value Rs. 18 500 and he
          agreed to pay the balance within one week. The seller deposited all his receipts on that day in the bank
w
Grade 12 (2022) 2022 November - FWC                 -2-                       Business Studies II – 3rd Term Examination
    (iv) (a) Name the institution which was started with the capital contribution of Central Bank of Sri Lanka
              and Commercial Banks to implement Sri Lanka Interbank Payment System - SLPS).
         (b) State two payment and settlement systems included in Lanka Settle System.              (02 marks)
    (v) (a) Write the numbers which can be seen in the Magnetic Ink Recognition Column (MIRC) in order.
         (b) Write the number which can be seen in cheque and counter foil of the cheque.           (02 marks)
                                                                                           (Total 10 marks)
06. (i) Pay your attention on the following two statements pertaining to involvement of external parties in
         the insurance.
              Statement A – A business made an insurance to cover the losses which can be made by the
                               business to external parties due to business activities
              Statement B – A business obtained the compensation only from the insurance company by
                               giving the right to obtain the compensation from the third party, when the loss
                               was incurred by the third party.
                                                                            g
         Name the insurance policy related to statement A and name the insurance principle related to statement
         B.                                                                                         (02 marks)
                                                                         or
    (ii) Write the relevant communication method for the following communication medium. (First one is
         done for you.)
            Communication             Internal / External     Verbal / Written /          Electronic / Non
                                                          .
                medium                                         Sign and signal               electronic
          1. Mobile phone
          2. Short Message
             Service (SMS)
          3. Packaging symbol
                                      (A) …………………
                                      (A) …………………
                                      (A) …………………
                                                       on
                                      (A) …...External…...   (B) ……Verbal…….
                                                             (B) …………………
                                                             (B) …………………
                                                             (B) …………………
                                                                                        (C) .…Electronic…..
                                                                                        (C) …………………
                                                                                        (C) …………………
                                                                                        (C) …………………
          4. Newspaper                (A) …………………            (B) …………………                (C) …………………
          5. Seminar                  (A) …………………            (B) …………………                (C) …………………
                                         ee
                                                                                                  (02 marks)
    (iii) Madhura who applied for a post of Management Assistant in state sector, passed in the written
          examination, went to railway station by a three-wheeler and reached Colombo for an interview.
          Write the elements of transportation used by Madhura with the examples from the above passage.
                     .b
                                                                                                  (02 marks)
    (iv) (a) What do you mean by ‘non-store retailing’?
          (b) State any two methods of direct marketing in retail business.                       (02 marks)
                    w
    (v) (a) What do you mean by ‘comparative cost advantage’ in international trade?
          (b) Provide two barriers which can affect free trade, in addition to tariff.            (02 marks)
                                                                                         (Total 10 marks)
        w
                                                     *****
w
Grade 12 (2022) 2022 November - FWC                  -3-                    Business Studies II – 3rd Term Examination
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                                     %d;whk; jizg; guPl;ir - 2022
                                  3rd Term Examination – 2022
    FWC                  Conducted by Field Work Centre, Thondaimanaru
                                                       Part I
                01.       (2)            06.     (2)               11.    (4)
                02.       (1)            07.     (3)               12.    (3)
                03.       (4)            08.     (4)               13.    (4)
                                                                              g
                04.       (3)            09.     (1)               14.    (1)
                05.       (2)            10.     (4)               15.    (5)    (15 ù 2 = 30 marks)
                                                                           or
16. (a) Competitors> Substitute producers                       (Order required> 2 ù ½ = 1 mark)
    (b) Opportunities> threats                            (Order not required> 2 ù ½ = 1 mark)
                                                            .
17. (a) fair income distribution> full employment
21. 1. Globalization
    2. Evolution of e-business
    3. Use of e-money
w
24. 1. Underwriters
    2. Investment managers
    3. Margin providers
    4. Credit rating agency                                                    (4 ù ½ = 02 marks)
                                                                                 g
    2. Weight and measurement methods – electric methods
    3. Payment methods – credit card, debit card
                                                                              or
    4. Supervision method: - CCTV camera                                       (4 ù ½ = 02 marks)
Part II
                                                            .
01. (i)    1. Direct production – Neela produces garments herself.
                                                         on
           2. Indirect production – Selling garments to nearest textile businesses
           3. Secondary production – Garments production of Neela
           4. Tertiary production – Textile business                       (½ mark ù 4 = 02 marks)
                                           ee
    (ii)   Shiyam:                                                 Dishani:
           1. Financial strength                                   1. Experience
           2. Knowledge and experience            (01 mark)        2. Having various skills
                                                                   3. Good attitude
                      .b
    (iii) 1. Due to increase in salary level, one of task environmental forces customers income increases and
                     w
    (iv) 1. Converting low value raw material in to high value product (½ mark)                     (½ mark)
w
02. (i)    1. Importing low quality goods with intention of earning high profit
           2. Cheating consumers due to high competition
           3. Not paying attention on employee welfare
           4. Making production wasting natural resources
           5. Removing waste polluting environment
           6. Advertising affecting social and cultural values of the society
           7. Dressing dresses in a irrelevant manner
                                                                                   g
                                                                                     (½ × 4 = 02 marks)
    (ii)   1. Being competitors
                                                                                or
           2. Forming rules and regulations
           3. Being consumers
           4. Being policy makers                                                   (½ × 4 = 02 mark)
                                                            .
    (iii) Income tax:
           Income tax
           Withholding tax
                                          Non-income tax:on
                                          Motor vehicle license and charges
                                          Lottery ticket sales income
           (½ mark)                       (½ mark)
                                          ee
           Current expenses:                                        Capital expenses:
           Public Health Inspectors’ salary                         Port city construction expenses
           Covid-19 medicine expenses                               Lotus tower construction expenses
                     .b
           (½ mark)                                                 (½ mark)
                                                                                  (½ mark for two items under)
                    w
2. Increase (½ mark)
    (v)    A mindful consumer attempts to select products with a value for the money he pays and products with
           higher standards. Similarly, he takes steps to inform the relevant authorities when the consumer rights
           are broken and business malpractices are taken place. Moreover, he behaves as a rational consumer by
           protecting the environment he lives in, being concerned about society and by acting cooperatively.
                                                                            (for complete answer 02 marks)
                                                                                    g
              4. Limited liability of owners
              5. Issue of shares
                                                                                 or
              6. Management by board of directors                                (½ × 4 = 02 marks)
(iv) (a) The document provided by Company Registrar assuring particular company has been registered
                                                               .
                  fulfilling all requirements in accordance with Companies Act No. 7 of 2007           (01 mark)
           (b)
                      Example: Co-op city, Co-op Super
                                                            on
                  1. Starting and modernizing business with self-sales facilities
                                                                                                       (½ mark)
           Product Franchises:
           Franchises such that the franchisee receives authorization to purchase goods from the franchisor with
w
           the brand name and to resale them are known as product franchises                           (½ mark)
           Examples:     Outlets selling petroleum products (IOC Fuel stations)                        (½    mark)
                                                                                g
                  4. Self-confidence
                                                                             or
                  5. Self-reliant                                                   (½ × 2 = 01 mark)
(b) 1. Self-evaluation
                                                             .
                  2. Training
                  3. Education
                  4. Experience
                                                          on                        (½ × 2 = 01 mark)
                                              ee
    (iii) (a)     1. Short term and long-term loans
                  2. Financial assistance
                  3. Tax concession
                  4. Refinancing facilities                                         (½ × 2 = 01 mark)
                        .b
                                                                         g
       4. Using a same language pattern
       5. Signing properly
                                                                      or
       6. Paying attention date and its security
       7. Not signing in blank cheque                                     (½ × 4 = 02 marks)
                                                        .
   (iii) 1. Automatic teller machine - ATM
       2. Automatic Deposits machine – ADM
       3. Cheque Deposits machine - CDM
       4. Electronic funds transfer point of sales
                                                     on
       5. Tele banking
                                        ee
       6. Internet banking Online banking
       7. Television banking                                              (½ × 4 = 02 marks)
   (iv) (a)   The retail businesses where the customers purchase goods by ordering through telephone, fax,
              internent and catalog without going directly to sales outlets.
                                                                                             (01 mark)
        (b)   1. Direct mail                            2. Catalog
              3. Telephone                              4. Television
                                                                             g
              5. Fax                                    6. Internet                  (½ × 2 = 01 mark)
   (v) (a)    Getting goods from cost least method whether by producing or importing is comparing cost
                                                                          or
              advantage.                                                             (01 mark)
        (b)   1. Import limit
              2. Export limit
                                                         .
              3. Import and export barrier
              4. Trade agreements
              5. Rigid foreign exchange control
                                                      on                             (½ × 2 = 01 mark)
                                      ee
                  .b
                 w
        w
w
 Instructions:
                                                                                 Index Number:………………..
 • Answer all the questions on this question paper itself.
 • Write your Index Number clearly in the space provided above.                      For examiner’s use only
 • Select the correct answers for the questions No. 1 – 15 and write                  Q.No.          Marks
    its number on the dotted lines given.                                             1 – 15
 • Write short answers for the questions No. 16 – 25 on the dotted                    16 – 25
    lines given.
                                                                                      g
 • Each question carries two marks.                                                  TOTAL
01. Select the answer which contains the characteristics of business,
                                                                                  o r
                                                                            .
    (1) motivated by profit, creating wants, existence of risk, having an organizational structure
                                                                          n
    (2) existence of transactions, having an objective, having a name, sales or exchange
    (3) existence of risk, continuous transactions, sales or exchange, having legal transactions
                                                                 o
    (4) having legal transactions, having objective, motivated by profit, carrying out various transactions
                                                               e
    (5) continuous transactions, creating wants, an economic activity, sales or exchange                (…...)
                                                     e
02. Select the answer related to task environment.
                                                   b
    (1) Implementation of labour acts                         (2) Individual values
                                                 .
    (3) Exit of competitors from market                       (4) Less experience of employees
                                          w
    (5) Invention of natural resources                                                                           (…...)
                                  w
03. Contributions of business in relation to sustainable development are given below.
       A – Protection of bio diversity
                           w
       B – Efficient use of resources
        C – Employee welfare facilities
        D – Protection of law and peace
        E – Development of exchange and transaction process
        F – Protection of human rights
    Which of the above can be considered as contributions for economic sustainable development?
    (1) A, B, E                         (2) B, C, E                    (3) D, E, G
    (4) B, E, F                         (5) A, D, G                                                              (…...)
05. Statement A          – All private sector businesses are not profit oriented business organizations.
    Statement B          – Co-operative society and clubs and associations are private sector businesses and they are
                           not profit oriented businesses.
    Out of the above statements,
Grade 12 (2023) - NFWC                                  -1-                  Business Studies I – 3rd Term Examination 2023
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                                           www.beeon.org
    (1)   Statement A is correct and Statement B is incorrect.
    (2)   Statement A is incorrect and Statement B is correct.
    (3)   Statements A and B are incorrect.
    (4)   Both statements are correct and Statement B is described through statement A.
    (5)   Both statements are correct and Statement B is not described through statement A.                   (…...)
06. A limited public limited company differs from a private limited company in the case of,
    (1) legal personality              (2) limited liability            (3) maximum number of directors
    (4) issue of shares to public      (5) minimum number of shareholders                        (…...)
07. The following table provides new trends of entrepreneurship and their objectives.
                 New trends of entrepreneurship                                Objectives
          1. Social entrepreneurship                        A – Protection of natural environment
          2. Internal entrepreneurship                      B – Providing ability to operate beyond the
                                                                political boundary
                                                                                   g
                                                            C – Changing the world into a best place
                                                                                 r
          3. Global entrepreneurship
          4. Green entrepreneurship                         D – Changing the organization
                                                                        .      o
    Select the answer which contains the correct order of objectives in accordance with the order of new trends
                                                                      n
    of entrepreneurship.
                                                             o
    (1) C, D, B, A                      (2) D, C, A, B                     (3) A, D, B, C
    (4) C, A, B, D                      (5) A, B, D, C                                                 (…...)
                                                  e        e
08. Select the answer which does not match the institutions which classify the small businesses and relevant
    criteria.
                                               .b
                            Institutions                                        Criteria
          1. Statistic and Census Department                Number of employees less than 25
                                         w
          2. Central Bank of Sri Lanka                      Power consumption less than 50 KW
          3. Industrial Development Ministry                Capital invested not more than Rs. 20 million
                                 w
          4. Small Industrial Department                    Number of employees less than 50
                         w
          5. Industrial Development Board                   Capital invested not more than 4 million
                                                                                                   (…...)
09. The financial institution which is formed after getting license from Security Exchange Commission of Sri
    Lanka is,
    (1) Licensed Sun Credit Company (2) Insurance company                 (3) Share broker company
    (4) Employee Provident Fund           (5) Thrift Credit Co-operative Society                   (…...)
Grade 12 (2023) - NFWC                              -2-                   Business Studies I – 3rd Term Examination 2023
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                                         www.beeon.org
11. Which of the following statement is not related to life insurance?
    (1) Life insurance certificate can be endorsed.        (2) Certain risk
    (3) Can be considered as savings.                      (4) Indemnity principle not applicable
    (5) Contribution and subrogation principles are not applicable.
                                                                                r g
      (2)   Less                  High                         High
      (3)   Less                  High                         Less
                                                                        .     o
      (4)   High                  Less                         High
      (5)   Less                  Less                         High
                                                              o
14. The documents used by importer to prepare import entry are,
    (1) invoice, insurance certificate                                n
                                                      (2) insurance certificate, letter of credit
                                                            e
    (3) letter of credit, bill of lading              (4) invoice, bill of lading
                                                 e
    (5) indent, insurance certificate
                                             . b
15. Which of the following is trade zone?
    (1) World Trade Organization (WTO)                    (2) Asian Development Bank (ADB)
                                     w
    (3) G-7                                               (4) International Monetary Fund (IMF)
    (5) Asia Pacific Trade Agreement (APTA)
                              w
⚫ Fill the blanks in the questions 16 – 20 with the relevant words.
                         w
16. (a) Secondary production includes ………………………… industry and ……………………….. industry.
    (b) ………………………… means to act favourably to all the interested parties acknowledging the good
        and bad. Further, when it is presented in writing, it is called as ………………………………….
17. (a) ………………………… and ………………………….. of treasury bills and bonds by Central Bank of
        Sri Lanka is called as open market operations.
    (b) Decisions are taken by ………………………………. in sole proprietorship business but in partnership
        business, it is made by ……………………………… of partners.
18. (a) The first step of entrepreneurial process is …..……………………………………… and the last step is
        …………………………………...
    (b) A foot manufacturing business plans to expand the its business. Two alternatives for it are given below.
        A – Joining with another foot manufacturing business
        B – Joining with leather manufacturing business
        In the above, A stands for ……………………………… combination and statement B stands for
        ………………………………. combination.
Grade 12 (2023) - NFWC                              -3-                  Business Studies I – 3rd Term Examination 2023
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                                        www.beeon.org
19. (a) In relation to the parties related to cheque, the person who is named in the cheque is called as
        ……………………………….. and the commercial bank which is liable to pay for cheque is called as
        …………………………………….
    (b) The loan obtained through maintaining current account is ………………………………. but current
        account is not required to obtain ………………………………. loan.
20. (a) In relation to the parties related to insurance, the parties who accept the insurance proposal are called
        as ……………………………… and the parties who submit the insurance proposal are called as
        ……………………………………
    (b) Inbound logistic shows the movement from ………………………….. to …………………………..
⚫ Write the short answers for the questions 21 – 25 in the dotted lines given.
21. Write four weaknesses in the case of employees of a business.
    (1) ……………………………………………………………………………………………………………
    (2) ……………………………………………………………………………………………………………
                                                                                  g
    (3) ……………………………………………………………………………………………………………
                                                                                r
    (4) ……………………………………………………………………………………………………………
                                                                        .     o
22. State four trade malpractices which can affect consumers.
                                                                      n
    (1) ……………………………………………………………………………………………………………
    (2) ……………………………………………………………………………………………………………
                                                             o
    (3) ……………………………………………………………………………………………………………
                                                           e
    (4) ……………………………………………………………………………………………………………
                                                 e
23. Provide the four parties related to e-money transactions.
                                             . b
    (1) ……………………………………………………………………………………………………………
    (2) ……………………………………………………………………………………………………………
                                      w
    (3) ……………………………………………………………………………………………………………
    (4) ……………………………………………………………………………………………………………
                              w
24. Write any four details included in a bill of lading.
                         w
    (1) ……………………………………………………………………………………………………………
    (2) ……………………………………………………………………………………………………………
    (3) ……………………………………………………………………………………………………………
    (4) ……………………………………………………………………………………………………………
25. Write the names of the following express ways which were in use and under construction.
    (1) E-01 - …………………………………………………….
    (1) E-02 - …………………………………………………….
    (1) E-03 - …………………………………………………….
    (1) E-04 - …………………………………………………….
    (1) E-05 - …………………………………………………….
*****
Grade 12 (2023) - NFWC                              -4-                  Business Studies I – 3rd Term Examination 2023
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                                         www.beeon.org
                                                        Part I
01. Abinaya conducts an ayurvedic medicines producing business. She has completed her field related course
    and she has a specialized experience. She conducts a sales stall to sell her medicinal products and she fulfills
    online orders too.
                                                                                    g
    (i) (a) Categorize the business of Abinaya in accordance with the following criteria.
                                                                                  r
               1. Ownership
                                                                                o
               2. Objective
                                                                         .
          (b) Name the human need fulfilled by this business.                                          (01 mark)
                                                                       n
    (ii) Abinaya’s business is a goods manufacturing business and a service producing business (a mixed-
                                                              o
          producing business). Do you accept this statement? Describe your answer.                     (02 marks)
    (iii) In the above case, what do you mean by “she has a specialized experience.”? Describe two advantages
                                                            e
          of it.                                                                                       (02 marks)
                                                   e
    (iv) Depict the process of producing Ayurveda medicines in a diagram as input and output process.
                                                 b
                                                                                                       (02 marks)
                                              .
    (v) (a) Explain a strength that Abinaya has.
                                       w
          (b) Describe two reasons for the popularity of online sales activities at present.           (02 marks)
                                                                                                   (Total 10 marks)
                                 w
02. (i) State the relevant macro environment to which the following statements are related.
          (a) Educational level of Sri Lanka is in higher rate continuously.
                          w
          (b) Britain left European Union.
          (c) The price levels of goods and services increase continuously.
          (d) Discipline is maintained properly in some schools even at present.                       (02 marks)
    (ii) (a) What do you mean by ‘social responsivity’?
          (b) State two social responsibilities to be fulfilled by a business in favour of owner.      (02 marks)
    (iii) Contributions of businesses only are not enough for sustainable development. Do you accept this
          statement? Describe the reasons your answer.                                                 (02 marks)
    (iv) State four factors to be considered in developing code of business ethics.                    (02 marks)
    (v) The base facilities required for business activities are infrastructure facilities. Write the various levels
          of government and the infrastructure facilities provided by each level of government.        (02 marks)
                                                                                                   (Total 10 marks)
03. Use the following fact to answer the questions (i) and (ii).
    ‘Aruvi’ is a famous garments business where 4 000 male and female employees are working between age
    limit 18 and 30. The products of this business are exported to America and European counties. It pays tax
    based its profit.
    (i) Mention the economic objectives that can be achieved by the above business.                    (02 marks)
    (ii) Explain two contributions of the above business to achieve economic objectives.               (02 marks)
Grade 12 (2023) 2023 May - FWC                       -1-                       Business Studies II – 3rd Term Examination
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    (iii) (a) Mention two methods used by Sri Lanka Standard Institution to implement standards.
          (b) Name two public sector business organizations.                                         (02 marks)
    (iv) Write two advantages and two disadvantages of converting a sole proprietorship business into a
          partnership business.                                                                      (02 marks)
    (v) Provide the solutions for the following issues that can arise in a partnership business with reference to
          Section 24 of Partnership Ordinance 1890.
          (a) in relation to admitting a new partner
          (b) in relation to interest on capital
          (c) in relation to participation in management by partners
          (d) in relation to any issue arising in partnership business                               (02 marks)
                                                                                                 (Total 10 marks)
                                                         Part II
04. (i) Cargills business obtained the license from KFC to start its business activities in Sri Lanka in 1995.
          Name the relevant franchise business for it and define that kind of franchise business.    (02 marks)
                                                                                  g
    (ii) (a) Explain about the voting rights in a co-operative society and in an incorporated company.
                                                                                r
          (b) What do you mean by ‘acquisition’?                                                     (02 marks)
    (iii) (a) State two advantages a person can obtain by involving in social entrepreneurship.
                                                                        .     o
          (b) Write the entrepreneurial traits.                                                      (02 marks)
                                                                      n
    (iv) List the quantitative criteria used to identify small and medium scale businesses.          (02 marks)
    (v) The problems raised by two businessmen are as follows.
                                                             o
          Pavi – “I cannot capture the market, if I continue to use the existing machinery items. But if I use new
                                                           e
                  machinery items, I can enter into foreign market.”
                                                  e
          Piew – “My problem is that there is no any possibility to sell goods in the market. If I am able to sell
                  goods, I can improve in my business.”
                                             .  b
          State the incentives to be provided to those two businessmen and write the relevant institutions which
          provide those incentives.                                                                  (02 marks)
                                      w
                                                                                                 (Total 10 marks)
05. (i) (a) State two characteristics of near money.
                                 w
          (b) Write two examples for near money.                                                     (02 marks)
                          w
    (ii) (a) Mention two institutions which direct and control the financial institutions in Sri Lanka.
          (b) Provide two functions of share brokering companies.                                    (02 marks)
    (iii) Write two financial infrastructure facilities provided by Lanka Clear (Pvt) Ltd.           (02 marks)
    (iv) Differentiate bank loan and bank overdraft.                                                 (02 marks)
    (v) (a) State two occasions where a cheque is endorsed.
          (b) Name two popular international credit card associations.                               (02 marks)
                                                                                                 (Total 10 marks)
06. (i) Fire insurance can be expanded by paying some extra insurance premium. State any such four risks
          which can be included under fire insurance.                                                (02 marks)
    (ii) (a) Show the basic process of communication in a diagram.
          (b) Explain the usage of intercom.                                                         (02 marks)
    (iii) (a) State two tools used to handle goods in warehouse.
          (b) Explain how storage is important for a businessman.                                    (02 marks)
    (iv) Write an example for the following which can be the ways of using modern technologies in retail trade.
              (a) Weighing                            (b) Monitoring
              (c) Pricing                             (d) Security                                   (02 marks)
    (v) Differentiate whole trade and retail trade.                                                  (02 marks)
                                                                                                 (Total 10 marks)
Grade 12 (2023) 2023 May - FWC                      -2-                       Business Studies II – 3rd Term Examination
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                                     www.beeon.org
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Grade 12 (2023) 2023 May - FWC             -3-           Business Studies II – 3rd Term Examination
                                                                      www.beeon.org
                                          www.beeon.org
                                                         Part – I
   01)   5                                     06)   4                    11)   1
   02)   3                                     07)   1                    12)   2
   03)   2                                     08)   4                    13)   4
   04)   1                                     09)   3                    14)   4
   05)   4                                     10)   4                    15)   3
                                                                           g
                                                                                    (15 x 2 = 30 marks)
                                                                         r
   16) a) Manufacturing, construction                                                2x ½ = 01 mark
                                                                       o
                                                                                     2x ½ = 01 mark
                                                                      .
       b) Ethics, code of ethics
2x ½ = 01 mark
                                                                    n
   17) a)      purchase, sales
       b)      independently, unity
                                                                  o
   18) a)      Discover / Innovation                                                2x ½ = 01 mark
                                                                e
       b)      horizontal / vertical                                                2x ½ = 01 mark
                                                       e
   19) a)      payee, drawee                                                        2x ½ = 01 mark
                                                     b
       b)      Bank overdraft, bank                                                 2x ½ = 01 mark
                                                .
   20) a)      Insurer / Insurance company, insured                                 2x ½= 01 mark
                                       w
       b)      Supplier, producer                                                   2x ½= 01 mark
   21) i)      Lack of training
                                w
       ii)     Lack of experienced employees
       iii)    No dedication of employees
                        w
       iv)     Absenteeism of employees and employee turnover
               (Consider other acceptable answer.)                                  4x½ = 2 marks
   22) i)      Changes in price
       ii)     Selling expired goods
       iii)    Changing expiry date
       iv)     Creating artificial shortage of goods
       v)      Providing fake information
       vi)     Fraudulent activity in weight and measurement
       vii)    Providing low quality goods
       viii)   In appropriate advertising
       ix)     Selling goods under conditions
         x)    Fraudulent financial activity                                        4 x = 2 marks
   23) i)      Trader / Seller / Businessman
       ii)     Cardholder
       iii)    Credit card
       iv)     Bank
                                                                                    4x½=2 marks
Part - II
                                                                                 g
01) i) a) 1. Private sector business
                                                                               r
               2. Profit oriented business                                              2 x = 1 marks
                                                                        .    o
          b)   Health                                                                   2 x = 1 marks
                                                                      n
    ii) Yes                                                                                 1 marks
        As this business produces ayurvedic medicine, it can be considered as a goods manufacturing
                                                             o
        business. And, it conducts a selling section to sell medicines. Therefore, it can be considered as
                                                           e
        service providing business.                             (1 mark for complete answer)
                                                  e
    iii) Specialization                                                                 (1 marks)
                                                b
           Increase in productivity
                                              .
           Quality in product
           Time can be saved.
                                       w
           Waste can be minimized.
                                w
                                                                                     (2 x = 1 marks)
    iv)
                        w
                       Input                                Process                         Output
          Land                               Production
          Land the business is located.      Producing ayurvedic medicine
          Labour                             Marketing
          Working time of employee           Selling ayurvedic medicine
          Capital                            Finance
          Machine and equipment used to      Financial activities
          produce medicine
          Entrepreneurship                   Administration
          Ayurvedic medicine selling         Maintaining employee files
                                                                                           Medicine
          section
          Knowledge                          Human resource
          Knowledge about production of      Maintaining employee attendance
          medicines                          report
          Information                        Research & Development
          Information about new              Information about production
          technology
          Time                               Information management
          Working time of employees          Update of information
                                                                   (Give marks, if basic process is included.)
                                                                                      g
         c) Economic environment
                                                                                    r
         e) Social and cultural environment                                                (4 x ½ = 2 marks)
                                                                            .     o
    ii) a) Social responsibility is to perform business activities in an unbiased way to all the stakeholders.
                                                                          n
                                                                                              (1 marks)
        b)  Providing fair earnings
                                                                o
            Providing economic benefits
                                                              e
            Carrying out management activities efficiently and fairly              (2 x ½ = 1 marks)
                                                    e
    iii) Yes                                                                            (01 mark)
                                                  b
         Because, all world economic society should contribute for sustainable development actively.
                                                .
                                                        (Provide marks considering students’ answer)
    iv)  Business
                                         w
             Customers
                                 w
             Employees
             Competitors
                         w
             Organizational culture
             Practicability
             Social culture                                                                (4 x ½ = 2 marks)
         b)  State department
                 State corporation / board / authority / bureau
                 State company
                 Businesses under provincial council
                 Businesses under local authority
                                                                                                     (2 x ½ = 1 marks)
iv)
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                             Advantages                                           Disadvantages
                                                                
                                                                                      o
                More capital can be collected.                       Profit is shared among many persons.
                                                                                .
               Effective decision making                           Delay in decision making
                                                                              n
               Losses can be shared many persons.                  Possibility for conflicts
                                                                       o
               Increase in ability to take risk increase        
                                                                     e
                                                                               (Advantages 2 x ½ = 1 marks)
                                                        e
                                                                                (Disadvantages 2 x ½ = 1 marks)
                                               (Consider the relevant answers of the student.)
                                                   .  b
                                          w
      b)     No interest on capital
      c)     All partners have right to participate in management.
                                   w
      d)     Decisions must be taken with the majority of partners                                 (4 x ½ = 2 marks)
                            w
04) i)  Business format franchise                                                                    (01 marks)
        Giving license to conduct the business in the name and format of franchisor                   (01 marks)
    iv)  Capital
         Number of employees
               Power consumption
               Annual sales turnover
               Scale of production
               The value of non-current assets                                         (4 x ½ = 2 marks)
                                                                                     r g
                                                                             .     o
                 Liquidity                                                                 (2 x ½ = 1 mark)
                                                                           n
                                            (Consider alternative answer given by the students.)
                                                                  o
         b)  Treasury bills
                                                                e
                      Fixed deposit
                                                       e
                      Savings deposit
                                                     b
                      Commercial paper                                                    (2 x ½ = 1 mark)
                                                  .
                                           w
    ii) a)          Central Bank of Sri Lanka
                                    w
                     Securities and Exchange Commission of Sri Lanka
                     Co-operative Development Department
                             w
                     Insurance Regulatory Commission                                      (2 x ½ = 1 mark)
iv)
                                                                                       g
                          When endorsed an order cheque to anyone else
                                                                                     r
                         When an uncrossed is encashed at bank counter                   (2 x 1 = 2 mark)
                                                                             .     o
           b)           Visa
                                                                           n
                         Master
                         AMEX
                                                                      o
                         Discover                                                        (2 x ½ = 1 mark)
                                                        e           e
                                                      b
          2. Loss by blast
                                                    .
          3. Damage due to power leakages
          4. Earth quake / tsunami
                                               w
          5. Flood / thunder / draught
                                      w
          6. Aircraft accident
          7. Damage due to riots                                                   (4 x ½ = 2 marks)
    ii) a)
                     Sender     w              Message                Medium                    Receiver
Feedback Response
                                                                               g
          Wide area                                      Limited area
                                                                             r
          Limited goods exchange                         Variety of goods
                                                                           o
                                                      
                                                                    .
           Larger investment                               Less investment
          More discount                                  Less discount
                                                                  n
                                                                                   (2 x 2 = 2 marks)
                                                       e o
                                            b e
                                          .
                                    w
                               w
                        w