Code of Conduct Policy

1. Purpose

The Code of Conduct Policy is built on a foundation of trust and ethics. It serves as a guide for
upholding integrity, respect, and professionalism in all interactions. By fostering a culture rooted in
ethical standards, transparency, and mutual trust, we ensure a productive, inclusive, and accountable
work environment.

2. Scope

This policy applies to all employees, contractors, and business partners representing or associated
with our company. Adherence to these guidelines is essential in maintaining a workplace that is
ethical, inclusive, and aligned with company values.

3. Company Culture

Our company culture celebrates diversity, collaboration, and continuous growth. We encourage
creativity, innovation, and inclusivity, fostering an environment where everyone feels valued and
supported. Our core values include:

 Diversity and Inclusion: We are committed to a diverse workforce where everyone’s unique
background and perspective are respected.

 Innovation and Excellence: We strive for high standards in everything we do, encouraging
continuous improvement and new ideas.

 Ethical Conduct and Integrity: Our work is guided by honesty and responsibility.

4. Professional Conduct Standards

We believe in fostering a professional environment that emphasizes respect, collaboration, and

positive interactions among team members. Employees are expected to:

 Promote Respect: Treat everyone with respect, regardless of position, background, or

opinion.

 Practice Constructive Feedback: Provide and receive feedback in a supportive, constructive

manner.

 Address Disagreements Diplomatically: Engage in conflict resolution respectfully and

constructively, keeping in mind the importance of collaboration and team unity.

 Prioritize Workplace Safety: Always follow workplace safety protocols and encourage a safe
work environment.
5. Dress Code

Employees are requested to maintain a well-groomed appearance and dress in business casual attire
for all meetings, whether in person, on video calls, or for internal and external client meetings.

6. Equal Opportunity Employer: Our company is committed to providing equal opportunities for all
employees and qualified applicants. We do not discriminate on any grounds, including but not
limited to race, caste, religion, color, ancestry, marital status, gender, sexual orientation, age,
nationality, ethnic origin, disability, or any category protected by applicable law.

 Fair and Merit-Based Decisions: In our recruitment, development, and promotion processes,
decisions are based exclusively on performance, merit, competence, and potential.

 Transparent and Inclusive Policies: We uphold fair, transparent, and clear employee policies
that promote diversity and equality. Our policies align with applicable laws and the principles
outlined in this Code, ensuring clarity in employment terms, training, development, and
performance management.

7. Attendance and Work-from-Home Guidelines

Our attendance policy is designed to be flexible, respecting different working styles within a WFH
environment. Key guidelines include:

 Availability: Employees should be available during core business hours as established by the
team.

 Time Management: Employees should manage their schedules to complete tasks on time
and attend all required meetings.

 Reporting Absences: In case of any unplanned absence, employees should inform their
supervisor as early as possible and follow the established reporting procedures.

8. Conflict of Interest

Employees are expected to avoid conflicts of interest and disclose any situation where personal
interests could interfere with company interests. Guidelines include:

 Disclosure of Conflicts: Inform HR if any business dealings or personal relationships could

affect your professional responsibilities.

 Use of Company Information: Confidential information or company resources should not be

used for personal benefit or disclosed without authorization.

9. Confidentiality and Use of Technology

Maintaining data privacy and secure technology use is essential in protecting both the company and
our clients:
  Data Protection: Employees must adhere to cybersecurity protocols and avoid disclosing
sensitive information to unauthorized parties.

 Appropriate Use of Technology: Company technology and resources should be used

responsibly and solely for professional purposes.

 Information Sharing: Any unauthorized sharing of information or data in any form with
individuals who are not required to receive it will be considered a breach of confidentiality
and may lead to disciplinary action.

10. Communication - Standard Practices

Professional, respectful, and secure communication is essential to our remote work environment:

 Clear, Respectful Language: All communication, including emails, chats, and video calls,
should be professional, clear, and respectful.

 Confidentiality in Communication: Information or data should not be shared with anyone

who is not required to have access to it, as this will be considered a violation of
confidentiality.

 Transparency: Information shared within the team should be accurate, honest, and relevant.

11. Integrity of Information and Assets

Our company is committed to maintaining the highest standards of integrity in managing

information, communications, and assets. Employees are expected to observe these guidelines to
protect the company’s resources and reputation.

 Accuracy and Honesty in Records

Employees must maintain the accuracy and integrity of all company records and
communications, both internal and external. This includes avoiding any willful omissions or
misrepresentations that could compromise the reliability of financial statements, reports, or
communications.

 Authorized Disclosures
Before sharing any company-related information, employees and directors must seek proper
authorization. All disclosures must comply with the company’s media and communication
policy, ensuring that all communications—including those on public platforms or social
media—are appropriate and authorized.

 Integrity of Personal Data

Employees are responsible for the accuracy of personal data they provide. Our company is
dedicated to safeguarding this data in line with applicable privacy policies and laws, ensuring
all information is managed securely and with respect for privacy.

 Protection of Confidential Information and Intellectual Property

Employees must respect and protect the confidentiality of company information, including
intellectual property. Unauthorized sharing or disclosure of sensitive information is
 prohibited, and employees should use confidential information only as necessary for
business purposes.

 Safeguarding Third-Party Information

Employees must also respect the confidentiality of third-party intellectual property and data
that they may access through their roles. Such information should not be misused or shared,
except in compliance with company policies or legal requirements.

 Reporting Loss or Breach of Information

Employees must promptly report any loss, theft, or damage to confidential information or
intellectual property belonging to the company or any third party. Reporting incidents swiftly
allows the company to take action to mitigate potential impacts.

12. Whistleblower Confidentiality

We encourage employees to report any unethical behaviour, violations, or illegal activities without
fear of retaliation. Reports can be made confidentially to the HR Department or designated Ethics
Committee, who will handle reports impartially and investigate thoroughly. Confidentiality will be
strictly maintained, and whistleblowers are protected from any adverse consequences.

13. Violations, Disciplinary Proceedings, and Penalties

Violations of this Code of Conduct may result in disciplinary action, depending on the severity and
impact of the breach. Disciplinary actions may include:

 Minor Violations: Minor offenses, such as minor breaches of etiquette or communication

standards, may result in a verbal warning or retraining.

 Repeated minor violations or moderately severe breaches, like minor breaches of

confidentiality, may result in a written warning.

 Severe Violations: Severe breaches, including unauthorized disclosure of sensitive

information, harassment, or unethical behavior, may result in suspension, termination, or
legal action where applicable.

Each case will be reviewed by the appropriate committee or HR representative, and disciplinary
measures will be decided based on the circumstances, nature of the violation, and any prior conduct
records.

17. Working Outside Employment

 Conflict of Interest: Employees are prohibited from engaging in activities with any
customers, suppliers, distributors, or competitors of our company.

 Approval Requirement: Employees must disclose and seek prior written approval for any
external employment or business involvement in accordance with the ‘Conflicts of Interest’
clause of this Code and any applicable company policies and legal regulations.