EXAMINATION                      :    INTERMEDIATE LEVEL
SUBJECT                          :    PERFORMANCE MANAGEMENT
CODE                             :    B5
EXAMINATION DATE :                    FRIDAY, 3RD NOVEMBER, 2023
TIME ALLOWED                     :    THREE HOURS (9.00 A.M. – 12.00 NOON)
------------------------------------------------------------------------------------------------------------
GENERAL INSTRUCTIONS
2.      There are TWO Sections in this paper. Sections A and B which comprise a total of
        SIX questions.
3.      Answer question ONE in Section A
4.      Answer ANY FOUR questions in Section B.
4.       In total answer FIVE questions.
5.       Marks are shown at the end of each question.
6.       Show clearly all your workings in respective answers where applicable.
7.       State clearly any assumptions made in your answers.
8.       Graph papers will be provided, where applicable.
9.       This question paper comprises 7 printed pages.
                                            _________________
Q&A, November 2023                                                                             Page 90 of 127
----------------------------------------------------------------------------------------------------------
                                                 SECTION A
                                           Compulsory Question
----------------------------------------------------------------------------------------------------------
QUESTION 1
Dakau Company has gathered the following information for budgeting of the quarter ending
31st March 2024:
Item                                                                   TZS.
Sales                                                               270,000,000
Purchases                                                           225,000,000
Salaries and Wages                                                   97,000,000
Rent                                                                  5,000,000
Supplies                                                              4,000,000
Insurance                                                             1,000,000
Other cash expenses                                                   6,000,000
A cash balance of TZS.18,000,000 is planned for 31st December 2023. Accounts receivable
are expected to be TZS.30,000,000 on 31st December 2023. All but 0.5% of the receivable
balance on 31st December 2023 will be collected in the quarter ending 31st March 2024. The
company’s sales collection pattern indicates that 95% of sales are collected in the quarter of
sales and 5% in the quarter following the quarter of sales. Accounts payable will be
TZS.15,000,000 on 31st December 2023 and will be paid during the quarter to 31st March
2024. The company’s purchases payment pattern is such that 75% are paid for in the quarter
of purchase and the remaining amount in the quarter after purchase. Expenses are paid in the
quarter in which they are incurred.
REQUIRED:
(a)      Prepare a cash budget for the quarter ending 31st March 2024.                             (10 marks)
(b)      Alice, the Director of Finance, suggests that you should consider breaking down the
         cash budget to show monthly payments and receipts projections. Comment on the
         usefulness of cash budget and the relevance of the breakdown suggested by Alice.
                                                                                   (6 marks)
(c)      Alice further suggests that Just in Time (JIT) could improve the cash flows of the
         business. Evaluate the relevance of JIT on cash budgeting.               (4 marks)
                                                                          (Total: 20 marks)
Q&A, November 2023                                                                             Page 91 of 127
 ---------------------------------------------------------------------------------------------------------
                                                 SECTION B
                      There are FIVE questions. Answer ANY FOUR questions
----------------------------------------------------------------------------------------------------------
QUESTION 2
(a)      Kidulile Ltd has been asked to submit a bid for building a special purpose workshop
         for Karakana Ltd. It has been estimated that the construction of the factory will
         require:
         1. 20 tonnes of material A
         2. 100 tonnes of material B
         3. 50 tonnes of material C
         4. 8 tonnes of material D
         5. 192,000 direct labour hours
         6. The use of special equipment
         The following information is also available:
         (i)    The company has adequate stocks in hand of material A and this material is
                used for many purposes by the company. Existing stocks were bought for
                TZS.8,000,000 per tonne but presently the material can be replaced at
                TZS.9,000,000 per tonne.
         (ii)     The company presently has a stock of 100 tonnes of material B on hand.
                  Although it originally cost TZS.1,000,000 per tonne and would cost
                  TZS.1,200,000 per tonne now, if not used on this contract it will have to be
                  sold for TZS.500,000 per tonne.
         (iii)    The company also has a stock of 50 tonnes of material C on hand. This
                  material originally cost TZS.2,000,000 per tonne but would cost
                  TZS.3,500,000 per tonne now. If not used on this contract, it could be used
                  immediately on another contract in place of material E. This material would
                  otherwise have to be bought at TZS.2,500,000 per tonne.
         (iv)     The company has no stock of material D on hand; its present purchase price is
                  TZS.3,000,000 per tonne.
         (v)      The wage rate is TZS.4,000 per hour. On average, because of weather
                  conditions, employees work 80% of the time for which they are paid. There
                  are enough idle hours to accomplish this job for the 120 weeks during which
                  the construction will be done. If the contract is not undertaken, 40 direct
                  labour employees would have been redundant, in which case the company
                  would have to pay each of them TZS.4,000. Each employee works 40 hours a
                  week.
         (vi)     Special handling equipment would have to be hired for TZS.10,000,000.
         (vii)    Specialized brick making equipment, purchased by the company three years
                  ago would have to be used. Although this equipment has a remaining useful
                  life of two years, it is unlikely that it would be used on any other contract. Its
                  disposal value is TZS.16,000,000 but is estimated at zero in a year’s time.
Q&A, November 2023                                                                             Page 92 of 127
       (viii) Kidulile will assign one head of department and one site supervisor to oversee
              the production on a full time basis. These will continue to receive their usual
              salaries during the entire period of the contract at a rate of TZS.3,500,000 and
              TZS.2,000,000 per month respectively during the 30 months of the contract. In
              addition to this, they will also be entitled to a special weekly allowance of
              TZS.500,000 and TZS.300,000 respectively for each of the 120 weeks of the
              project.
       REQUIRED:
       Calculate the minimum bid which Kidulile Ltd could make for the contract and state
       any two factors that would determine the amount of mark-up that the company can put
       on the bid.                                                             (12 marks)
(b)   Explain the “difference between “uncertainty” and “risk” as used in decision theory”,
      clearly indicating the decision-making approaches suitable under each.      (8 marks)
                                                                          (Total: 20 marks)
QUESTION 3
Azori Limited produces Mama Lishe, a product used in bakery products. The actual and
budgeted quantities (in kgs) of materials required to produce Mama Lishe and budgeted prices
of materials in August 2023 are as follows:
 Material    Actual quantity (kg)    Budgeted Quantity (kg)       Budgeted Price (TZS.)
    E               24,080                     25,200                       200
    P               15,480                     16,800                       450
    B               36,120                     33,600                       150
    T               10,320                      8,400                       300
REQUIRED:
(a)    Calculate the total material efficiency variance for August 2023.             (5 marks)
(b)    Calculate the total material yield and mix variance for August 2023.         (10 marks)
(c)    What conclusion would you draw from the variance analysis?                     (5 marks)
                                                                              (Total: 20 marks)
QUESTION 4
HQ Bank is one of the most popular banks in the country. The bank’s vision is to be the
leading and most innovative financial solutions provider in Tanzania, recognized for
excellence in customer service, technological advancement, and contributing to the socio-
economic development of the country. The bank has been facing challenges in achieving its
strategic objectives and aligning its operations with its long-term goals due to intense
competition from local and foreign banks; as a result of banking sector reforms since 1991 by
dismantling state ownership and allowing foreign banks entry into the banking sector.
Recently, the bank management implemented the Balanced Scorecard (BSC) framework to
help address these issues.
Q&A, November 2023                                                               Page 93 of 127
          Extracts from HQ’s Bank’s Balanced Scorecard (BSC) are shown below:
                                Performance Perspective
                                                                2022        2022
Financial Perspective                                          Actual      Target
Return on Investment (ROI)                                         14%         15%
Interest income (TZS)                                        750million 700million
Net interest margin (%)                                            24%         25%
Customer perspective
Number of first-time homebuyers given a mortgage by HQ Bank           96,000         90,000
Number of complaints (per 1,000 customers)                               1.8            2.5
Internal processes perspective
A number of business processes within the HQ Bank re-
engineered and simplified                                                120            110
Number of new services made available through mobile                       2              5
banking
Incidences of fraud on customers’ accounts or credit card (per
1,000 customers)                                                           5             15
Learning and growth perspective
Number of colleagues trained to provide advice to SMEs                 1,200          1,300
Number of hours (paid for by HQ Bank) used to support
community projects                                                   800,000        750,000
Number of community organizations supported (either through
funding or by volunteers from the HQ Bank)                             8,500          8,000
REQUIRED:
(a)    As a Management Accountant of the HQ Bank explain the concept of the “Balanced
       Scorecard”.                                                          (4 marks)
(b)    Explain why the balanced scorecard approach to performance measurement is more
       useful to measure performance for HQ Bank than a traditional approach using solely
       financial performance measures.                                         (8 marks)
(c)    Using all of the information provided, including HQ Bank’s vision and values, discuss
       the performance of HQ Bank in 2022.
       Note: Use each of the four headings of the balanced scorecard to structure your
       discussion.                                                          (8 marks)
                                                                    (Total: 20 marks)
Q&A, November 2023                                                             Page 94 of 127
QUESTION 5
(a)   The Managing Director (MD) of Geita Products has recently read an article about
      management accounting, which stated that ‘understanding cost classifications and cost
      behaviour is essential to interpreting a management accounting information’. He has
      asked you to prepare a briefing note for distribution to the management team on the
      subject of cost classifications and cost behaviour.
      REQUIRED:
      Describe the main classifications of cost (Direct and Indirect, Product and Period
      Relevant and irrelevant, including examples to illustrate your answer.   (6 marks)
(b)   Gikaro sounds Ltd produces two types of music systems, Amshaamsha and Tulivu.
      You are able to ascertain the following data:
      Activity data:
              Usage measures              Tulivu    Amshaamsha           Total
      Units produced per year                 5,000       50,000            55,000
      Prime costs (TZS.)                 39,000,000  369,000,000       408,000,000
      Direct labour hours                     5,000       45,000            50,000
      Machine hours                          10,000       90,000           100,000
      Production runs                            10            5                15
      Number of material movements              120           60               180
      Activity cost (overheads) data:
                     Activity                        Cost (TZS)
      Setups                                         60,000,000
      Materials handling                             30,000,000
      Power                                          50,000,000
      Testing                                        40,000,000
      Total                                         180,000,000
      REQUIRED:
      (i)    Calculate the unit cost of each product using Machine hours as an overhead
             absorption basis.                                                (6 marks)
      (ii)   Calculate the unit cost of each product using the Activity Based Costing
             (ABC).                                                          (8 marks)
                                                                     (Total: 20 marks)
Q&A, November 2023                                                          Page 95 of 127
QUESTION 6
(a)   Comment on the “role of flexible budgeting in performance management” of a
      manufacturing firm.                                              (6 marks)
(b)   Briefly explain any four (4) objectives of budgetary planning and control system in an
      organization.                                                               (4 marks)
(c)   Distinguish between “Marginal Cost” and “Differential Cost”.                     (4 marks)
(d)   Songwe health centre specializes in the provision of sports/exercise and medical/dietary
      advice to clients. The service is provided on a residential basis and clients stay for
      whatever number of days suits their needs. Budgeted estimates for the next year ending
      30th June are as follows:
      1.     The maximum capacity of the centre is 50 clients per day for 350 days in a year.
      2.     Clients will be invoiced at a fee per day. The budgeted occupancy level will vary
             with the client fee level per day and is estimated at different percentages of
             maximum capacity as follows:
              Client fee per day           Occupancy Level             Occupancy   as    a
                                                                       percentage       of
                                                                       maximum capacity
              TZS.18,000                   High                                90%
              TZS.20,000                   Most likely                         75%
              TZS.22,000                   Low                                 60%
      3.     Variable costs are also estimated at one of the three levels per client day. The high
             most likely, and low levels per day are TZS.9,500, TZS.8,500 and TZS.7,000
             respectively. The range of cost levels reflect only the possible effect of the
             purchase prices of goods and services.
      REQUIRED:
      (i)      Prepare a summary which shows the budgeted contribution earned by Songwe
               Health Centre for the year ended 30th June for each of the above nine possible
               outcomes.                                                          (4 marks)
      (ii)     State the client fee strategy for the next year to 30th June which will result from
               the use of maxima decision rule.                                        (2 marks)
                                                                               (Total: 20 marks)
                                _______________ _______________
Q&A, November 2023                                                                Page 96 of 127