KARUNA SINGH
karunasingh9015@gmail.com
9891966127 Ghaziabad
_____________________________________________________________________________
Career Profile:
Having 2 years 4 months (2+) of experience with various levels of Computer Operations and
Customer Support in the organization. Self-starters with clear understanding of the customer
queries & support them towards the right direction electronically or with a paper filing system.
Professional Experience:
● Working with Vandana Maternity Clinic Ghaziabad as Customer Support representative
From March 17th 2021 to July 7th 2024.
Career Objective:
Seeking an opportunity with a dynamic growth oriented organization, one that encourages me
to contribute my level best, enhance my skill and offers an opportunity to learn and expand
horizons. In the long run I would like to shoulder increased responsibility and rise to higher
echelons in the organization by constantly adding value.
Education qualification:
● Appearing in Master of Business Administration (MBA - HR) From Monad university.
● Completed Bachelor of Commerce (B.Com.) with Second Division from CCS University
Meerut in 2023.
● Completed Intermediate with Second Division from CBSE Board in 2020.
● Completed Intermediate with First Division from CBSE Board in 2018.
Certification:
● Completed six months of Basic computing course (BCC) and Tally ERP 9.0 From Topper
Corps Learning Solutions, Ghaziabad.
Technical Skills:
● Operating Systems : Windows, Macintosh
● Technical Document Tools : MS word, Google Docs, MS Excel, MS Paint, MS
Powerpoint, Google Spreadsheets etc.
● Chats & Messaging tool : Gmail, Gchats, outlook email
● Account Tools : Tally ERP 9, Tally Prime, MS Excel Reporting etc.
● Meeting Tools : Google Meet, Zoom Meet.
● Browsers : Google Chrome, Mozilla Firefox, Internet Explorer
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Job Roles & Responsibilities:
● Creates a welcoming environment by greeting guests, answering phone calls, directing
visitors, and taking messages for employees
● Takes customer complaints or issues and passes them on to the appropriate parties.
● Creates and distributes office memos through email, letters, or telephone calls.
● Schedules and maintains the calendar of company executives.
● Coordinates the booking and setting up of meeting rooms.
● Organizes and files company documents either electronically or with a paper filing
system.
● Provides support for teams when necessary.
● Collaborating with the IT team for updates and modifications
Personal Details:
Date of Birth : Sept 17th 2001
Languages Known : Hindi, English
Marital Status : Single
Father’s Name : Mr. Krishna Pal Singh
Strengths:
● Confident and Consistent in producing results.
● Self-belief, Self-motivation, Self-confidence and ability to grasp things quickly.
● I believe in a single-minded approach and determination to achieve whichever is asked.
● I set for myself or assigned by my company in my professional life.
Declaration:
I hereby declare that the above information given by me is true to the best of my knowledge and
belief.
PLACE : Lalkuan, Ghaziabad (Karuna Singh)
DATE:
