@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

Machine : commserve
File : sendLogFiles.log
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

14716 8cc 11/01 09:10:52 20361 DBBase-SQL() - dbmethods.cpp:1398, DB Layer will

use [Exec] access by default. Use SetAdminAccess API for on demand Admin access.
14716 8cc 11/01 09:10:52 20361 Cvcl::init() - CVCL: Running in FIPS Mode
14716 8cc 11/01 09:10:52 20361 DetectNativeClient() - Found reg key [SOFTWARE\
Microsoft\Microsoft SQL Server\SQLNCLI11]. Using driver [SQL Server Native Client
11.0].
14716 8cc 11/01 09:10:53 20361 TaskInterfaceDB::getOptions() - Loading default
options into memory
14716 8cc 11/01 09:10:53 20361 EvLogs::setOemId() - OEM ID of commserve is - 1
14716 8cc 11/01 09:10:53 20361 EvLogs::setUserNotify() - User [admin] does not
have email set.
14716 8cc 11/01 09:10:53 20361 getJobOptionsAndStartJob() - sendLogFiles includes
DB collection which may cause high cpu usage, decreasing the process priority.
14716 8cc 11/01 09:10:53 20361 getJobOptionsAndStartJob() - Starting to send logs
on [20323] to [Last Successful Upload Location, C:\LOGS]
14716 8cc 11/01 09:10:53 20361 getJobOptionsAndStartJob() - Job options XML for
job [20361] : [<TMMsg_JobOption><restoreOptions><virtualServerRstOption
isBlockLevelReplication="0"/><commonOptions
syncRestore="0"/></restoreOptions><adminOpts><selectiveDeleteOption/
><sendLogFilesOption actionLogs="0" allUsersProfile="0" collectHyperScale="0"
collectRFC="0" collectUserAppLogs="0" computersSelected="0" csDatabase="1"
doNotIncludeLogs="1" emailDescription="Establishing connection to Client services
failed. Make sure this &#xA; product's Services are running on the client
[NBIWPRDDB*NBIWPRDDB*8400] &#xA; and check network connectivity between client
and CommServe.&lt;br>Source: &#xA; commserve, Process: SrvDb2Agent"
emailSelected="1" emailSubject="CommCell ID 1032e0 Logs for Job ID # 20323"
enableChunking="1" fingerPrint="1" galaxyLogs="1" getLatestUpdates="1"
includeIndex="0" includeJobResults="1" isNetworkPath="0" machineInformation="1"
notifyMe="1" osLogs="1" saveToFolderSelected="1" saveToLogDir="C:\LOGS"
scrubLogFiles="0" searchContentSelected="0" splitFileSizeMB="512" timeSelected="0"
uploadLogsSelected="1" useDefaultUploadOption="1"><multiJobIds
val="20323"/><recipientTo/><recipientCc/></sendLogFilesOption><contentIndexingOptio
n subClientBasedAnalytics="0"/></adminOpts></TMMsg_JobOption>]
14716 8cc 11/01 09:10:53 20361 EvLogs::send() - Creating the support directory...
14716 8cc 11/01 09:10:53 20361 SendLogJsonWriter::Save() - Created the json file
[C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\
sendLogStagingFolder\
sendLogFiles_1032E0_2024_11_01_09_10_53_20361_J20323.StartInfo.json]
14716 8cc 11/01 09:10:53 20361 CCvNetworkServer::CCvNetworkServer() -
CvNetworkServer is using Asynchronous IO model
14716 8cc 11/01 09:10:53 20361 CvInternetGateway::setProxyFromCSDB() - Using HTTP
Proxy. Proxy Server [], Proxy User [], Proxy Port [0], Proxy bypass list : []
14716 8cc 11/01 09:10:53 20361 EvLogs::isSendLogFileProxyEnabled() -
COMMSERV_SURVEY_SENDLOGFILE_PROXYCLIENT_ENABLED is [False]:
14716 8cc 11/01 09:10:53 20361
CvInternetDirectConnection::checkConnectionWithApplicationSetProxy() - Proxy is set
but Proxy server is empty.
14716 8cc 11/01 09:11:05 20361 UploadWithHttp::upload() - Failed to upload file
[C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\
sendLogStagingFolder\
sendLogFiles_1032E0_2024_11_01_09_10_53_20361_J20323.StartInfo.json] to
[https://logs.commvault.com/webconsole]. Error Code [6], Error Message [Could not
resolve host: logs.commvault.com]
14716 8cc 11/01 09:11:05 20361 UploadWithHttp::upload() - Will do retry of HTTP
upload another [9] times.
14716 8cc 11/01 09:11:30 20361 UploadWithHttp::upload() - Failed to upload file
[C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\
sendLogStagingFolder\
sendLogFiles_1032E0_2024_11_01_09_10_53_20361_J20323.StartInfo.json] to
[https://logs.commvault.com/webconsole]. Error Code [6], Error Message [Could not
resolve host: logs.commvault.com]
14716 8cc 11/01 09:11:30 20361 UploadWithHttp::upload() - Will do retry of HTTP
upload another [8] times.
14716 8cc 11/01 09:11:56 20361 UploadWithHttp::upload() - Failed to upload file
[C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\
sendLogStagingFolder\
sendLogFiles_1032E0_2024_11_01_09_10_53_20361_J20323.StartInfo.json] to
[https://logs.commvault.com/webconsole]. Error Code [6], Error Message [Could not
resolve host: logs.commvault.com]
14716 8cc 11/01 09:11:56 20361 UploadWithHttp::upload() - Will do retry of HTTP
upload another [7] times.
14716 8cc 11/01 09:12:23 20361 UploadWithHttp::upload() - Failed to upload file
[C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\
sendLogStagingFolder\
sendLogFiles_1032E0_2024_11_01_09_10_53_20361_J20323.StartInfo.json] to
[https://logs.commvault.com/webconsole]. Error Code [6], Error Message [Could not
resolve host: logs.commvault.com]
14716 8cc 11/01 09:12:23 20361 UploadWithHttp::upload() - Will do retry of HTTP
upload another [6] times.
14716 8cc 11/01 09:12:48 20361 UploadWithHttp::upload() - Failed to upload file
[C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\
sendLogStagingFolder\
sendLogFiles_1032E0_2024_11_01_09_10_53_20361_J20323.StartInfo.json] to
[https://logs.commvault.com/webconsole]. Error Code [6], Error Message [Could not
resolve host: logs.commvault.com]
14716 8cc 11/01 09:12:48 20361 UploadWithHttp::upload() - Will do retry of HTTP
upload another [5] times.
14716 8cc 11/01 09:13:14 20361 UploadWithHttp::upload() - Failed to upload file
[C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\
sendLogStagingFolder\
sendLogFiles_1032E0_2024_11_01_09_10_53_20361_J20323.StartInfo.json] to
[https://logs.commvault.com/webconsole]. Error Code [6], Error Message [Could not
resolve host: logs.commvault.com]
14716 8cc 11/01 09:13:14 20361 UploadWithHttp::upload() - Will do retry of HTTP
upload another [4] times.
14716 8cc 11/01 09:13:40 20361 UploadWithHttp::upload() - Failed to upload file
[C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\
sendLogStagingFolder\
sendLogFiles_1032E0_2024_11_01_09_10_53_20361_J20323.StartInfo.json] to
[https://logs.commvault.com/webconsole]. Error Code [6], Error Message [Could not
resolve host: logs.commvault.com]
14716 8cc 11/01 09:13:40 20361 UploadWithHttp::upload() - Will do retry of HTTP
upload another [3] times.
14716 8cc 11/01 09:14:06 20361 UploadWithHttp::upload() - Failed to upload file
[C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\
sendLogStagingFolder\
sendLogFiles_1032E0_2024_11_01_09_10_53_20361_J20323.StartInfo.json] to
[https://logs.commvault.com/webconsole]. Error Code [6], Error Message [Could not
resolve host: logs.commvault.com]
14716 8cc 11/01 09:14:06 20361 UploadWithHttp::upload() - Will do retry of HTTP
upload another [2] times.
14716 8cc 11/01 09:14:30 20361 UploadWithHttp::upload() - Failed to upload file
[C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\
sendLogStagingFolder\
sendLogFiles_1032E0_2024_11_01_09_10_53_20361_J20323.StartInfo.json] to
[https://logs.commvault.com/webconsole]. Error Code [6], Error Message [Could not
resolve host: logs.commvault.com]
14716 8cc 11/01 09:14:30 20361 UploadWithHttp::upload() - Will do retry of HTTP
upload another [1] times.
14716 8cc 11/01 09:14:57 20361 UploadWithHttp::upload() - Failed to upload file
[C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\
sendLogStagingFolder\
sendLogFiles_1032E0_2024_11_01_09_10_53_20361_J20323.StartInfo.json] to
[https://logs.commvault.com/webconsole]. Error Code [6], Error Message [Could not
resolve host: logs.commvault.com]
14716 8cc 11/01 09:14:57 20361 UploadWithHttp::upload() - Will do retry of HTTP
upload another [0] times.
14716 8cc 11/01 09:15:12 20361 EvEvent::setMsgEventArguments() -
[MsgId[0x230004a9][]: [0] Args Pushed, [1] Args expected.
14716 8cc 11/01 09:15:12 20361 CvNetworkPool::initNetworkPool() - Creating the
control thread
14716 8cc 11/01 09:15:12 20361 CvInternetGateway::setProxyFromCSDB() - Using HTTP
Proxy. Proxy Server [], Proxy User [], Proxy Port [0], Proxy bypass list : []
14716 8cc 11/01 09:15:12 20361 EvLogs::send() - StartInfo.json failed to be
generated or uploaded, continue anyway.
14716 8cc 11/01 09:15:12 20361 EvLogs::send() - Gathering log files...
14716 8cc 11/01 09:15:12 20361 EvLogs::getClientsByJobId() -
AppGetClientListByJobId is called with [jobId = 20323, userId = 1, pairId = 0,
isSkipSecurityCheck = 0]
14716 8cc 11/01 09:15:13 20361 EvLogs::getClientsByJobId() - processing client id
[2] for job [20323].
14716 8cc 11/01 09:15:13 20361 EvLogs::getClientsByJobId() - Client [2], time
zone [India Standard Time].
14716 8cc 11/01 09:15:13 20361 EvLogs::getClientsByJobId() - processing client id
[2] for job [20323].
14716 8cc 11/01 09:15:13 20361 EvLogs::getClientsByJobId() - Client [2], time
zone [India Standard Time].
14716 8cc 11/01 09:15:13 20361 EvLogs::getClientsByJobId() - processing client id
[2] for job [20323].
14716 8cc 11/01 09:15:13 20361 EvLogs::getClientsByJobId() - Client [2], time
zone [India Standard Time].
14716 8cc 11/01 09:15:13 20361 EvLogs::getClientsByJobId() - processing client id
[3] for job [20323].
14716 8cc 11/01 09:15:13 20361 EvLogs::getClientsByJobId() - Client [3], time
zone [India Standard Time].
14716 8cc 11/01 09:15:13 20361 EvLogs::getClientsByJobId() - processing client id
[3] for job [20323].
14716 8cc 11/01 09:15:13 20361 EvLogs::getClientsByJobId() - Client [3], time
zone [India Standard Time].
14716 8cc 11/01 09:15:13 20361 EvLogs::getClientsByJobId() - processing client id
[85] for job [20323].
14716 8cc 11/01 09:15:13 20361 EvLogs::getClientsByJobId() - Client [85], time
zone [India Standard Time].
14716 8cc 11/01 09:15:13 20361 EvLogs::getJobClients() - Got client list for job
[20323].
14716 8cc 11/01 09:15:13 20361 EvLogs::filterEntitiesByPermission() - Checking
security for user [1].
14716 8cc 11/01 09:15:13 20361 EvLogs::getVSALinkJobs() - Got VSA Link jobs for
jobId [20323]
14716 8cc 11/01 09:15:13 20361 CVSimpleDB::SQLINFO() - INFO: [ Invalid descriptor
index] [RecNum:1, State:07009, NativeErr:0, Severity:-1, Spid:94]
14716 8cc 11/01 09:15:13 20361 EvLogs::gatherLogsInitJobsStatusForClients() -
Initialize the Job Manage DB.
14716 8cc 11/01 09:15:13 20361 EvLogs::gatherLogsForDB() - Gathering DB files...
14716 8cc 11/01 09:15:13 20361 EvLogs::getCommserveDB() - The max waiting time
for running DR is [15] minutes.
14716 8cc 11/01 09:15:13 20361 EvLogs::getCommserveDB() - Cmd: ["C:\Program
Files\Commvault\ContentStore\base\CommServeDR.exe" -backup -full -compressDB -vm
Instance001 -pass2]
14716 8cc 11/01 09:15:13 20361 CvProcess::StartProcessUnicode() - Preparing to
launch process: <"C:\Program Files\Commvault\ContentStore\base\CommServeDR.exe" -
backup -full -compressDB -vm Instance001 -pass2>. Priority: <Normal>. Value: <32>
creational flag <8>.
14716 8cc 11/01 09:15:17 20361 EvLogs::getCommserveDB() - DR Staging Directory:
[C:\Program Files\Commvault\ContentStore\CommserveDR\DR_CMD_2024_11_01_09_15_FULL]
14716 8cc 11/01 09:15:17 20361 EvLogs::getCommserveDB() - Got Commserv DB dump
from staging folder [C:\Program Files\Commvault\ContentStore\CommserveDR\
DR_CMD_2024_11_01_09_15_FULL].
14716 8cc 11/01 09:15:17 20361 shouldUse7ZAsProcess() - Registry key
[CommServe/bSendLogUse7ZAsProcess] is set to [1]. Using 7Z as process.
14716 8cc 11/01 09:15:17 20361 Win7ZWrapper::buildCommandLine() - Command string:
[CV7z.exe]
14716 8cc 11/01 09:15:17 20361 Win7ZWrapper::buildCommandLine() - Args: [a]
14716 8cc 11/01 09:15:17 20361 Win7ZWrapper::buildCommandLine() - Args: [-ssw]
14716 8cc 11/01 09:15:17 20361 Win7ZWrapper::buildCommandLine() - Args: [ -mx1]
14716 8cc 11/01 09:15:17 20361 Win7ZWrapper::buildCommandLine() - Args: [-mmt]
14716 8cc 11/01 09:15:17 20361 Win7ZWrapper::buildCommandLine() - Args: [ -t7z]
14716 8cc 11/01 09:15:17 20361 Win7ZWrapper::buildCommandLine() - Args: [ "C:\
Program Files\Commvault\ContentStore\iDataAgent\JobResults\sendLogStagingFolder\
support_1730432453_20361\DBFiles_1032E0_2024_11_01_09_10_53_20361_J20323.7z"]
14716 8cc 11/01 09:15:17 20361 Win7ZWrapper::buildCommandLine() - Args: [ @"C:\
Program Files\Commvault\ContentStore\iDataAgent\JobResults\sendLogStagingFolder\
support_1730432453_20361\DBFiles_1032E0_2024_11_01_09_10_53_20361_J20323.7z.txt"]
14716 8cc 11/01 09:15:17 20361 Win7ZWrapper::compress() - Connecting to host
(CommServe*commserve*8400) with timeout seconds:(300)
14716 8cc 11/01 09:15:17 20361 Win7ZWrapper::compress() - Waiting for compression
status response from host (CommServe*commserve*8400) with timeout seconds:(7200)
14716 8cc 11/01 09:15:19 20361 Win7ZWrapper::compress() - Process executed with
return code : [0], output:[Scanning the drive:
1 file, 172233216 bytes (165 MiB)
Creating archive: C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\
sendLogStagingFolder\support_1730432453_20361\
DBFiles_1032E0_2024_11_01_09_10_53_20361_J20323.7z
Add new data to archive: 1 file, 172233216 bytes (165 MiB)
Files read from disk: 1
Archive size: 168308044 bytes (161 MiB)
Everything is Ok
], response:[], response code:[0]
14716 8cc 11/01 09:15:19 20361 EvLogs::DeleteFilesLike() - Deleting file [C:\
Program Files\Commvault\ContentStore\iDataAgent\JobResults\sendLogStagingFolder\
support_1730432453_20361\DBFiles_1032E0_2024_11_01_09_10_53_20361_J20323.7z]
14716 8cc 11/01 09:15:19 20361 MaxLimitChecker::isEntityMatchLimitImpl() - [C:\
Program Files\Commvault\ContentStore\iDataAgent\JobResults\sendLogStagingFolder\
support_1730432453_20361\CommServ_commserve_2024_11_01_09_15_FULL.dmp] is collected
multiple times.
14716 8cc 11/01 09:15:19 20361 shouldUse7ZAsProcess() - Registry key
[CommServe/bSendLogUse7ZAsProcess] is set to [1]. Using 7Z as process.
14716 8cc 11/01 09:15:19 20361 Win7ZWrapper::buildCommandLine() - Command string:
[CV7z.exe]
14716 8cc 11/01 09:15:19 20361 Win7ZWrapper::buildCommandLine() - Args: [a]
14716 8cc 11/01 09:15:19 20361 Win7ZWrapper::buildCommandLine() - Args: [-ssw]
14716 8cc 11/01 09:15:19 20361 Win7ZWrapper::buildCommandLine() - Args: [ -mx1]
14716 8cc 11/01 09:15:19 20361 Win7ZWrapper::buildCommandLine() - Args: [-mmt]
14716 8cc 11/01 09:15:19 20361 Win7ZWrapper::buildCommandLine() - Args: [ -t7z]
14716 8cc 11/01 09:15:19 20361 Win7ZWrapper::buildCommandLine() - Args: [ "C:\
Program Files\Commvault\ContentStore\iDataAgent\JobResults\sendLogStagingFolder\
support_1730432453_20361\DBFiles_1032E0_2024_11_01_09_10_53_20361_J20323.7z"]
14716 8cc 11/01 09:15:19 20361 Win7ZWrapper::buildCommandLine() - Args: [ -
v512m ]
14716 8cc 11/01 09:15:19 20361 Win7ZWrapper::buildCommandLine() - Args: [ @"C:\
Program Files\Commvault\ContentStore\iDataAgent\JobResults\sendLogStagingFolder\
support_1730432453_20361\DBFiles_1032E0_2024_11_01_09_10_53_20361_J20323.7z.txt"]
14716 8cc 11/01 09:15:19 20361 Win7ZWrapper::compress() - Connecting to host
(CommServe*commserve*8400) with timeout seconds:(300)
14716 8cc 11/01 09:15:19 20361 Win7ZWrapper::compress() - Waiting for compression
status response from host (CommServe*commserve*8400) with timeout seconds:(7200)
14716 8cc 11/01 09:15:21 20361 Win7ZWrapper::compress() - Process executed with
return code : [0], output:[Scanning the drive:
1 file, 172233216 bytes (165 MiB)
Creating archive: C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\
sendLogStagingFolder\support_1730432453_20361\
DBFiles_1032E0_2024_11_01_09_10_53_20361_J20323.7z
Add new data to archive: 1 file, 172233216 bytes (165 MiB)
Files read from disk: 1
Archive size: 168308044 bytes (161 MiB)
Everything is Ok
], response:[], response code:[0]
14716 8cc 11/01 09:15:21 20361 CvInternetGateway::setProxyFromCSDB() - Using HTTP
Proxy. Proxy Server [], Proxy User [], Proxy Port [0], Proxy bypass list : []
14716 8cc 11/01 09:15:21 20361 EvLogs::isSendLogFileProxyEnabled() -
COMMSERV_SURVEY_SENDLOGFILE_PROXYCLIENT_ENABLED is [False]:
14716 8cc 11/01 09:15:21 20361
CvInternetDirectConnection::checkConnectionWithApplicationSetProxy() - Proxy is set
but Proxy server is empty.
14716 8cc 11/01 09:15:32 20361 UploadWithHttp::upload() - Failed to upload file
[C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\
sendLogStagingFolder\support_1730432453_20361\
DBFiles_1032E0_2024_11_01_09_10_53_20361_J20323.7z.001] to
[https://logs.commvault.com/webconsole]. Error Code [6], Error Message [Could not
resolve host: logs.commvault.com]
14716 8cc 11/01 09:15:32 20361 UploadWithHttp::upload() - Will do retry of HTTP
upload another [9] times.
14716 8cc 11/01 09:15:58 20361 UploadWithHttp::upload() - Failed to upload file
[C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\
sendLogStagingFolder\support_1730432453_20361\
DBFiles_1032E0_2024_11_01_09_10_53_20361_J20323.7z.001] to
[https://logs.commvault.com/webconsole]. Error Code [6], Error Message [Could not
resolve host: logs.commvault.com]
14716 8cc 11/01 09:15:58 20361 UploadWithHttp::upload() - Will do retry of HTTP
upload another [8] times.
14716 8cc 11/01 09:16:25 20361 UploadWithHttp::upload() - Failed to upload file
[C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\
sendLogStagingFolder\support_1730432453_20361\
DBFiles_1032E0_2024_11_01_09_10_53_20361_J20323.7z.001] to
[https://logs.commvault.com/webconsole]. Error Code [6], Error Message [Could not
resolve host: logs.commvault.com]
14716 8cc 11/01 09:16:25 20361 UploadWithHttp::upload() - Will do retry of HTTP
upload another [7] times.
14716 8cc 11/01 09:16:50 20361 UploadWithHttp::upload() - Failed to upload file
[C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\
sendLogStagingFolder\support_1730432453_20361\
DBFiles_1032E0_2024_11_01_09_10_53_20361_J20323.7z.001] to
[https://logs.commvault.com/webconsole]. Error Code [6], Error Message [Could not
resolve host: logs.commvault.com]
14716 8cc 11/01 09:16:50 20361 UploadWithHttp::upload() - Will do retry of HTTP
upload another [6] times.
14716 8cc 11/01 09:17:16 20361 UploadWithHttp::upload() - Failed to upload file
[C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\
sendLogStagingFolder\support_1730432453_20361\
DBFiles_1032E0_2024_11_01_09_10_53_20361_J20323.7z.001] to
[https://logs.commvault.com/webconsole]. Error Code [6], Error Message [Could not
resolve host: logs.commvault.com]
14716 8cc 11/01 09:17:16 20361 UploadWithHttp::upload() - Will do retry of HTTP
upload another [5] times.
14716 8cc 11/01 09:17:42 20361 UploadWithHttp::upload() - Failed to upload file
[C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\
sendLogStagingFolder\support_1730432453_20361\
DBFiles_1032E0_2024_11_01_09_10_53_20361_J20323.7z.001] to
[https://logs.commvault.com/webconsole]. Error Code [6], Error Message [Could not
resolve host: logs.commvault.com]
14716 8cc 11/01 09:17:42 20361 UploadWithHttp::upload() - Will do retry of HTTP
upload another [4] times.
14716 8cc 11/01 09:18:08 20361 UploadWithHttp::upload() - Failed to upload file
[C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\
sendLogStagingFolder\support_1730432453_20361\
DBFiles_1032E0_2024_11_01_09_10_53_20361_J20323.7z.001] to
[https://logs.commvault.com/webconsole]. Error Code [6], Error Message [Could not
resolve host: logs.commvault.com]
14716 8cc 11/01 09:18:08 20361 UploadWithHttp::upload() - Will do retry of HTTP
upload another [3] times.
14716 8cc 11/01 09:18:34 20361 UploadWithHttp::upload() - Failed to upload file
[C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\
sendLogStagingFolder\support_1730432453_20361\
DBFiles_1032E0_2024_11_01_09_10_53_20361_J20323.7z.001] to
[https://logs.commvault.com/webconsole]. Error Code [6], Error Message [Could not
resolve host: logs.commvault.com]
14716 8cc 11/01 09:18:34 20361 UploadWithHttp::upload() - Will do retry of HTTP
upload another [2] times.
14716 8cc 11/01 09:19:00 20361 UploadWithHttp::upload() - Failed to upload file
[C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\
sendLogStagingFolder\support_1730432453_20361\
DBFiles_1032E0_2024_11_01_09_10_53_20361_J20323.7z.001] to
[https://logs.commvault.com/webconsole]. Error Code [6], Error Message [Could not
resolve host: logs.commvault.com]
14716 8cc 11/01 09:19:00 20361 UploadWithHttp::upload() - Will do retry of HTTP
upload another [1] times.
14716 8cc 11/01 09:19:26 20361 UploadWithHttp::upload() - Failed to upload file
[C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\
sendLogStagingFolder\support_1730432453_20361\
DBFiles_1032E0_2024_11_01_09_10_53_20361_J20323.7z.001] to
[https://logs.commvault.com/webconsole]. Error Code [6], Error Message [Could not
resolve host: logs.commvault.com]
14716 8cc 11/01 09:19:26 20361 UploadWithHttp::upload() - Will do retry of HTTP
upload another [0] times.
14716 8cc 11/01 09:19:41 20361 EvEvent::setMsgEventArguments() -
[MsgId[0x230004a9][]: [0] Args Pushed, [1] Args expected.
14716 8cc 11/01 09:19:41 20361 CvInternetGateway::setProxyFromCSDB() - Using HTTP
Proxy. Proxy Server [], Proxy User [], Proxy Port [0], Proxy bypass list : []
14716 8cc 11/01 09:19:41 20361 EvLogs::UploadDBDumps() - Failed to upload the
file [C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\
sendLogStagingFolder\support_1730432453_20361\
DBFiles_1032E0_2024_11_01_09_10_53_20361_J20323.7z.001].
14716 8cc 11/01 09:19:41 20361 EvLogs::DeleteFilesLike() - Deleting file [C:\
Program Files\Commvault\ContentStore\iDataAgent\JobResults\sendLogStagingFolder\
support_1730432453_20361\DBFiles_1032E0_2024_11_01_09_10_53_20361_J20323.7z.001]
14716 8cc 11/01 09:19:41 20361 EvLogs::DeleteFilesLike() - Deleting file [C:\
Program Files\Commvault\ContentStore\iDataAgent\JobResults\sendLogStagingFolder\
support_1730432453_20361\CommServ_commserve_2024_11_01_09_15_FULL.dmp]
14716 1fe4 11/01 09:19:41 20361 EvLogs::collectLogsForClients() - Starting to
collect log for CS [commserve].
14716 2408 11/01 09:19:41 20361 EvLogs::getRemoteLogs() - Collecting log on client
id [3] name [backup_server] for job [20323]
14716 3e7c 11/01 09:19:41 20361 EvLogs::getRemoteLogs() - Collecting log on client
id [85] name [NBP_PRD] for job [20323]
14716 2408 11/01 09:19:41 20361 EvLogs::generateParamsForOldVersion() - The user
[1] has the client level permission on the client [3].
14716 3e7c 11/01 09:19:41 20361 EvLogs::generateParamsForOldVersion() - The user
[1] has the client level permission on the client [85].
14716 2408 11/01 09:19:41 20361 EvLogs::genSessionHandle() - Session handle is
[2024_11_01_09_19_41_J20361_commserve_P14716_T2408].
14716 3e7c 11/01 09:19:41 20361 EvLogs::genSessionHandle() - Session handle is
[2024_11_01_09_19_41_J20361_commserve_P14716_T3E7C].
14716 2408 11/01 09:19:41 20361 EvLogs::generateParamsFromSP26() - The user [1]
has the client level permission on the client [3].
14716 1fe4 11/01 09:19:41 20361 EvLogs::collectLogsForClients() - Collected system
config info logs.
14716 3e7c 11/01 09:19:41 20361 EvLogs::generateParamsFromSP26() - The user [1]
has the client level permission on the client [85].
14716 1fe4 11/01 09:19:41 20361 EvLogs::collectLogsForClients() - Collecting
galaxy registry info.
14716 2408 11/01 09:19:41 20361 EvLogs::generateParamsFromSP26() - Request for
client [3] is [<?xml version="1.0" encoding="UTF-8" standalone="no" ?
><TMMsg_SendLogFilesClientParams clientId="3" clientName="backup_server"
enableCollectJobResultWithJobId="1" enableHedvigCollection="1"
enableLogLinePrediction="0" endTime="1730422152" fileNumberLimit="9" isMetallic="0"
jobId="20323" jobIdPostFix="_J20323" logFlag="70520997" logFlag2="0"
netHostName="BACKUP_SERVER.nalcoindia.com" pairId="0" searchContent=""
sessionHandle="2024_11_01_09_19_41_J20361_commserve_P14716_T2408"
startTime="1730408974" usePrivateMetricsAsPublicProxy="0"/>].
14716 3e7c 11/01 09:19:41 20361 EvLogs::generateParamsFromSP26() - Request for
client [85] is [<?xml version="1.0" encoding="UTF-8" standalone="no" ?
><TMMsg_SendLogFilesClientParams clientId="85" clientName="NBP_PRD"
enableCollectJobResultWithJobId="1" enableHedvigCollection="1"
enableLogLinePrediction="0" endTime="1730422143" fileNumberLimit="9" isMetallic="0"
jobId="20323" jobIdPostFix="_J20323" logFlag="70520997" logFlag2="0"
netHostName="NBIWPRDDB" pairId="0" searchContent=""
sessionHandle="2024_11_01_09_19_41_J20361_commserve_P14716_T3E7C"
startTime="1730408965" usePrivateMetricsAsPublicProxy="0"/>].
14716 2408 11/01 09:19:41 20361 EvLogs::collectionProgress() - [Client 3], [0%],
[collecting FilteredLog]
14716 3e7c 11/01 09:19:41 20361 EvReturnData::SendThroughCvsession() - Failed in
sending message through CCVNetwork. Error:[0x80070306:
{CCvNetwork::SendXDRMessageInternal(5344)} +
{CCvNetwork::SendXDRMessagePrivate(5099)/W32.774.(One or more errors occurred while
processing the request. (ERROR_ERRORS_ENCOUNTERED.774))-Message
(0x900070b/CVS_EVMGRCLIB_REQ_RESP) is not allowed from client
(NBIWPRDDB/NBIWPRDDB/SockIP(127.0.0.1)/10.60.255.190:cvd/8400/8400
cvd(14615006:3515)) authenticated with built-in certificates.}]
14716 1fe4 11/01 09:19:41 20361 EvLogs::collectLogsForClients() - Gathering system
logs ...
14716 1fe4 11/01 09:19:54 20361 EvLogs::collectLogsForClients() - Collecting Hyper
V event logs.
14716 1fe4 11/01 09:19:57 20361 getWindowsEventLogs() - Error getting windows
event logs for [Microsoft-Windows-Hyper-V-VMMS-Admin], Error [The specified channel
could not be found]
14716 1fe4 11/01 09:19:57 20361 getWindowsEventLogs() - Error getting windows
event logs for [Microsoft-Windows-Hyper-V-VMMS-Networking], Error [The specified
channel could not be found]
14716 1fe4 11/01 09:19:57 20361 getWindowsEventLogs() - Error getting windows
event logs for [Microsoft-Windows-Hyper-V-VMMS-Operational], Error [The specified
channel could not be found]
14716 1fe4 11/01 09:19:57 20361 getWindowsEventLogs() - Error getting windows
event logs for [Microsoft-Windows-Hyper-V-VMMS-Storage], Error [The specified
channel could not be found]
14716 1fe4 11/01 09:19:57 20361 getWindowsEventLogs() - Error getting windows
event logs for [Microsoft-Windows-Hyper-V-Worker-Admin], Error [The specified
channel could not be found]
14716 1fe4 11/01 09:19:57 20361 getWindowsEventLogs() - Error getting windows
event logs for [Microsoft-Windows-VHDMP/Operational], Error [The specified channel
could not be found]
14716 1fe4 11/01 09:19:57 20361 getWindowsEventLogs() - Error getting windows
event logs for [Microsoft-Windows-FailoverClustering-Manager/Admin], Error [The
specified channel could not be found]
14716 1fe4 11/01 09:19:57 20361 EvLogs::collectLogsForClients() - Failed to gather
Hyper V event logs logs for [commserve].
14716 1fe4 11/01 09:19:57 20361 EvLogs::collectLogsForClients() - Collecting
command output for [commserve].
14716 1fe4 11/01 09:19:57 20361 EvLogs::collectLogsForClients() - Collecting
osc_config.xml file for [commserve]
14716 1fe4 11/01 09:19:57 20361 EvLogs::collectLogsForClients() - Collecting
certificates folder
14716 1fe4 11/01 09:19:57 20361 getTempDirInJobResultsDir() - Creating temporary
Directory in job results dir:[C:\Program Files\Commvault\ContentStore\iDataAgent\
JobResults\sendLogStagingFolder\certificates1730432997]
14716 1fe4 11/01 09:19:58 20361 EvLogs::collectLogsForClients() - Collecting
library Server DB
14716 1fe4 11/01 09:19:58 20361 EvLogs::collectLogsForClients() - Collecting
performance log analysis report
14716 1fe4 11/01 09:19:58 20361 getCvPerfMgrLogAnalysisReport() - Getting
Performance Log Analysis report for job:[20323]
14716 1fe4 11/01 09:19:58 20361 getCvPerfMgrLogAnalysisReport() - Running Command:
["C:\Program Files\Commvault\ContentStore\Base\CvPerfLogAnalyze" -jobid 20323 -vm
"Instance001" -opdir "C:\Program Files\Commvault\ContentStore\iDataAgent\
JobResults\sendLogStagingFolder\support_1730432453_20361"]
14716 1fe4 11/01 09:19:58 20361 CvProcess::StartProcessUnicode() - Preparing to
launch process: <"C:\Program Files\Commvault\ContentStore\Base\CvPerfLogAnalyze" -
jobid 20323 -vm "Instance001" -opdir "C:\Program Files\Commvault\ContentStore\
iDataAgent\JobResults\sendLogStagingFolder\support_1730432453_20361">. Priority:
<Normal>. Value: <32> creational flag <8>.
14716 1fe4 11/01 09:19:58 20361 getCvPerfMgrLogAnalysisReport() - Launched
process: ["C:\Program Files\Commvault\ContentStore\Base\CvPerfLogAnalyze" -jobid
20323 -vm "Instance001" -opdir "C:\Program Files\Commvault\ContentStore\iDataAgent\
JobResults\sendLogStagingFolder\support_1730432453_20361"] . Pid= 5348 .
14716 1fe4 11/01 09:19:58 20361 getCvPerfMgrLogAnalysisReport() - Command ["C:\
Program Files\Commvault\ContentStore\Base\CvPerfLogAnalyze" -jobid 20323 -vm
"Instance001" -opdir "C:\Program Files\Commvault\ContentStore\iDataAgent\
JobResults\sendLogStagingFolder\support_1730432453_20361"] successfully executed
14716 1fe4 11/01 09:19:58 20361 EvLogs::collectLogsForClients() - Collecting Job
Results folder for CS.
14716 1fe4 11/01 09:19:58 20361 collectJobResultForPseudoClients() - Job result
flag isn't set or pseudo client list is empty, skip collecting job result for
pseudoc client.
14716 1fe4 11/01 09:19:58 20361 gatherJobResult() - The file list exceeds max size
limit, quit compressing.
14716 1fe4 11/01 09:19:58 20361 EvLogs::collectLogsForClients() - Collecting
CvDiagnostics logs
14716 1fe4 11/01 09:19:58 20361 runCvDiagnostics() - CvDiagnostics arguments :
"C:\Program Files\Commvault\ContentStore\Base\CvDiagnostics" -vm Instance001 -
clientID 2 -sendlogfilesjob -output "C:\Program Files\Commvault\ContentStore\
iDataAgent\JobResults\sendLogStagingFolder\support_1730432453_20361" -userAppLogs 0
14716 1fe4 11/01 09:19:58 20361 CvProcess::StartProcessUnicode() - Preparing to
launch process: <"C:\Program Files\Commvault\ContentStore\Base\CvDiagnostics" -vm
Instance001 -clientID 2 -sendlogfilesjob -output "C:\Program Files\Commvault\
ContentStore\iDataAgent\JobResults\sendLogStagingFolder\support_1730432453_20361" -
userAppLogs 0>. Priority: <Normal>. Value: <32> creational flag <8>.
14716 1fe4 11/01 09:19:58 20361 runCvDiagnostics() - Launched process: "C:\Program
Files\Commvault\ContentStore\Base\CvDiagnostics" -vm Instance001 -clientID 2 -
sendlogfilesjob -output "C:\Program Files\Commvault\ContentStore\iDataAgent\
JobResults\sendLogStagingFolder\support_1730432453_20361" -userAppLogs 0 . Pid=
9496 .
14716 8cc 11/01 09:20:42 20361 CvThreadPool::waitForAllThreads() - Thread Pool
[EvSendLogs]. Could not finish all work in the time limit of [60] seconds. The
worker list count is [0] and busy thread count is [3] and busy thread list is
[0x1fe4,0x2408,0x3e7c]
14716 2408 11/01 09:20:45 20361 EvLogs::collectionProgress() - [Client 3], [6%],
[collecting SysLog]
14716 2408 11/01 09:20:45 20361 EvLogs::collectionProgress() - [Client 3], [12%],
[collecting MiscLogs]
14716 2408 11/01 09:20:45 20361 EvLogs::collectionProgress() - [Client 3], [18%],
[collecting ProcessDump]
14716 2408 11/01 09:20:45 20361 EvLogs::collectionProgress() - [Client 3], [25%],
[collecting DCDB]
14716 2408 11/01 09:20:45 20361 EvLogs::collectionProgress() - [Client 3], [31%],
[collecting WebFolderLogs]
14716 2408 11/01 09:20:45 20361 EvLogs::collectionProgress() - [Client 3], [37%],
[collecting SolrLogs]
14716 1fe4 11/01 09:20:46 20361 runCvDiagnostics() - CvDiagnostics successfully
executed
14716 1fe4 11/01 09:20:46 20361 EvLogs::collectLogsForClients() - gatherLogs for
CS [commserve] ...
14716 1fe4 11/01 09:20:46 20361 EvLogs::collectLogsForClients() - Bundling logs
for CS.
14716 1fe4 11/01 09:20:46 20361 updateFileRecord() - Failed to Open file C:\
Program Files\Commvault\ContentStore\Log Files\ACProxy.log, Error 0
14716 1fe4 11/01 09:20:46 20361 updateFileRecord() - Failed to Open file C:\
Program Files\Commvault\ContentStore\Log Files\CvMessageQueueAudit.log, Error 0
14716 1fe4 11/01 09:20:47 20361 updateFileRecord() - Failed to Open file C:\
Program Files\Commvault\ContentStore\Log Files\WCProxy.log, Error 0
14716 1fe4 11/01 09:20:47 20361 shouldUse7ZAsProcess() - Registry key
[CommServe/bSendLogUse7ZAsProcess] is set to [1]. Using 7Z as process.
14716 1fe4 11/01 09:20:47 20361 Win7ZWrapper::buildCommandLine() - Command string:
[CV7z.exe]
14716 1fe4 11/01 09:20:47 20361 Win7ZWrapper::buildCommandLine() - Args: [a]
14716 1fe4 11/01 09:20:47 20361 Win7ZWrapper::buildCommandLine() - Args: [-ssw]
14716 1fe4 11/01 09:20:47 20361 Win7ZWrapper::buildCommandLine() - Args: [ -mx1]
14716 1fe4 11/01 09:20:47 20361 Win7ZWrapper::buildCommandLine() - Args: [-mmt]
14716 1fe4 11/01 09:20:47 20361 Win7ZWrapper::buildCommandLine() - Args: [ -t7z]
14716 1fe4 11/01 09:20:47 20361 Win7ZWrapper::buildCommandLine() - Args: [ "C:\
Program Files\Commvault\ContentStore\iDataAgent\JobResults\sendLogStagingFolder\
support_1730432453_20361\commserve.7z"]
14716 1fe4 11/01 09:20:47 20361 Win7ZWrapper::buildCommandLine() - Args: [ @"C:\
Program Files\Commvault\ContentStore\iDataAgent\JobResults\sendLogStagingFolder\
support_1730432453_20361\commserve.7z.txt"]
14716 1fe4 11/01 09:20:47 20361 Win7ZWrapper::compress() - Connecting to host
(CommServe*commserve*8400) with timeout seconds:(300)
14716 1fe4 11/01 09:20:47 20361 Win7ZWrapper::compress() - Waiting for compression
status response from host (CommServe*commserve*8400) with timeout seconds:(7200)
14716 2408 11/01 09:20:48 20361 EvLogs::collectionProgress() - [Client 3], [43%],
[collecting CVPerfReport]
14716 2408 11/01 09:20:48 20361 EvLogs::collectionProgress() - [Client 3], [50%],
[collecting AdditionalFolders]
14716 2408 11/01 09:20:48 20361 EvLogs::collectionProgress() - [Client 3], [56%],
[collecting OracleLogs]
14716 2408 11/01 09:20:48 20361 EvLogs::collectionProgress() - [Client 3], [62%],
[collecting Certificates]
14716 2408 11/01 09:20:48 20361 EvLogs::collectionProgress() - [Client 3], [68%],
[collecting UserProfiles]
14716 2408 11/01 09:20:48 20361 EvLogs::collectionProgress() - [Client 3], [75%],
[collecting JobResult]
14716 2408 11/01 09:20:48 20361 EvLogs::collectionProgress() - [Client 3], [81%],
[collecting OSCLogs]
14716 2408 11/01 09:20:48 20361 EvLogs::collectionProgress() - [Client 3], [87%],
[collecting FailOverLogs]
14716 1fe4 11/01 09:20:49 20361 Win7ZWrapper::compress() - Process executed with
return code : [0], output:[Scanning the drive:
14716 4408 11/01 09:20:53 20361 TPool [EvSendLogs]. Ser# [0] Tot [3], Pend [2],
Comp [1], Max Par [3], Avg Work Time [68.01 s], Avg Wait Time [8.78 ms]
14716 8cc 11/01 09:21:43 20361 CvThreadPool::waitForAllThreads() - Thread Pool
[EvSendLogs]. Could not finish all work in the time limit of [60] seconds. The
worker list count is [0] and busy thread count is [2] and busy thread list is
[0x2408,0x3e7c]
14716 2408 11/01 09:21:54 20361 EvLogs::collectionProgress() - [Client 3], [93%],
[collecting Diagnostics]
14716 2408 11/01 09:21:55 20361 EvLogs::receiveMessage() - The client side
uploaded file name is [backup_server.7z]
14716 2408 11/01 09:21:55 20361 ::receiveMessage() - Client side finished log
collection, waiting the end message.
14716 2408 11/01 09:21:55 20361 EvLogs::msgHandler_RemoteCollectionDone() - The
client side uploaded file name is [backup_server.7z]
14716 2408 11/01 09:21:55 20361 ::receiveMessage() - Remote collection is done.
14716 8cc 11/01 09:22:44 20361 CvThreadPool::waitForAllThreads() - Thread Pool
[EvSendLogs]. Could not finish all work in the time limit of [60] seconds. The
worker list count is [0] and busy thread count is [1] and busy thread list is
[0x3e7c]
14716 8cc 11/01 09:23:45 20361 CvThreadPool::waitForAllThreads() - Thread Pool
[EvSendLogs]. Could not finish all work in the time limit of [60] seconds. The
worker list count is [0] and busy thread count is [1] and busy thread list is
[0x3e7c]
14716 8cc 11/01 09:24:46 20361 CvThreadPool::waitForAllThreads() - Thread Pool
[EvSendLogs]. Could not finish all work in the time limit of [60] seconds. The
worker list count is [0] and busy thread count is [1] and busy thread list is
[0x3e7c]
14716 8cc 11/01 09:25:47 20361 CvThreadPool::waitForAllThreads() - Thread Pool
[EvSendLogs]. Could not finish all work in the time limit of [60] seconds. The
worker list count is [0] and busy thread count is [1] and busy thread list is
[0x3e7c]
14716 8cc 11/01 09:26:48 20361 CvThreadPool::waitForAllThreads() - Thread Pool
[EvSendLogs]. Could not finish all work in the time limit of [60] seconds. The
worker list count is [0] and busy thread count is [1] and busy thread list is
[0x3e7c]
14716 8cc 11/01 09:27:49 20361 CvThreadPool::waitForAllThreads() - Thread Pool
[EvSendLogs]. Could not finish all work in the time limit of [60] seconds. The
worker list count is [0] and busy thread count is [1] and busy thread list is
[0x3e7c]
14716 8cc 11/01 09:28:50 20361 CvThreadPool::waitForAllThreads() - Thread Pool
[EvSendLogs]. Could not finish all work in the time limit of [60] seconds. The
worker list count is [0] and busy thread count is [1] and busy thread list is
[0x3e7c]
14716 3e7c 11/01 09:29:41 20361 CCvNetwork::CheckIfDataAvailable() - Thread is
waiting for data on a socket. Waited for 600 sec(s). Requested wait time = 1800
sec(s). Remaining wait time = 1200 sec(s). Connection details:
NBIWPRDDB/NBIWPRDDB/SockIP(127.0.0.1)/10.60.255.190:cvd/8400/8400
cvd(14615006:3515)
14716 8cc 11/01 09:29:51 20361 CvThreadPool::waitForAllThreads() - Thread Pool
[EvSendLogs]. Could not finish all work in the time limit of [60] seconds. The
worker list count is [0] and busy thread count is [1] and busy thread list is
[0x3e7c]
14716 8cc 11/01 09:30:52 20361 CvThreadPool::waitForAllThreads() - Thread Pool
[EvSendLogs]. Could not finish all work in the time limit of [60] seconds. The
worker list count is [0] and busy thread count is [1] and busy thread list is
[0x3e7c]
14716 4408 11/01 09:30:53 20361 TPool [EvSendLogs]. Ser# [0] Tot [2], Pend [1],
Comp [1], Max Par [0], Avg Work Time [134.43 s], Avg Wait Time [0.00 s]
14716 8cc 11/01 09:31:53 20361 CvThreadPool::waitForAllThreads() - Thread Pool
[EvSendLogs]. Could not finish all work in the time limit of [60] seconds. The
worker list count is [0] and busy thread count is [1] and busy thread list is
[0x3e7c]
14716 8cc 11/01 09:32:54 20361 CvThreadPool::waitForAllThreads() - Thread Pool
[EvSendLogs]. Could not finish all work in the time limit of [60] seconds. The
worker list count is [0] and busy thread count is [1] and busy thread list is
[0x3e7c]
14716 8cc 11/01 09:33:55 20361 CvThreadPool::waitForAllThreads() - Thread Pool
[EvSendLogs]. Could not finish all work in the time limit of [60] seconds. The
worker list count is [0] and busy thread count is [1] and busy thread list is
[0x3e7c]
14716 3e7c 11/01 09:34:41 20361 EvLogs::ReadResponseFromCvsession() - [CRITICAL]
Failed to receive message with the timeout or wrong response type. ulMessageType =
[150995203], dataWasReceived = [1], socket time out [1800].
14716 3e7c 11/01 09:34:41 20361 EvLogs::receiveMessage() - [CRITICAL] Failed to
receive the response from the CVSession.
14716 3e7c 11/01 09:34:41 20361 EvLogs::getRemoteLogs() - receiveMessage call
failed for [NBIWPRDDB]
14716 3e7c 11/01 09:34:41 20361 EvLogs::collectLogsForClients() - The gatherLogs()
for the remote machine [NBIWPRDDB] failed.
14716 8cc 11/01 09:34:41 20361 EvLogs::waitAllThreadEnd() - Log collection for
all clients are done, checking collection status.
14716 8cc 11/01 09:34:41 20361 EvLogs::gatherLogs() - The collection is partially
successful as not all the data was successfully collected.
14716 8cc 11/01 09:34:41 20361 SendLogJsonWriter::Save() - Created the json file
[C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\
sendLogStagingFolder\support_1730432453_20361\infofile.json]
14716 8cc 11/01 09:34:41 20361 EvLogs::gatherLogs() - The collection return code
is [19].
14716 8cc 11/01 09:34:41 20361 EvLogs::gatherLogs() - The uploaded bundles are
the following, only 10 files will be dumped.
14716 8cc 11/01 09:34:41 20361 SendLogJsonWriter::Save() - Created the json file
[C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\
sendLogStagingFolder\support_1730432453_20361\infofile.json]
14716 8cc 11/01 09:34:41 20361 EvLogs::send() - Bundling the support directory...
14716 8cc 11/01 09:34:41 20361 shouldUse7ZAsProcess() - Registry key
[CommServe/bSendLogUse7ZAsProcess] is set to [1]. Using 7Z as process.
14716 8cc 11/01 09:34:41 20361 Win7ZWrapper::buildCommandLine() - Command string:
[CV7z.exe]
14716 8cc 11/01 09:34:41 20361 Win7ZWrapper::buildCommandLine() - Args: [a]
14716 8cc 11/01 09:34:41 20361 Win7ZWrapper::buildCommandLine() - Args: [-ssw]
14716 8cc 11/01 09:34:41 20361 Win7ZWrapper::buildCommandLine() - Args: [ -mx1]
14716 8cc 11/01 09:34:41 20361 Win7ZWrapper::buildCommandLine() - Args: [-mmt]
14716 8cc 11/01 09:34:41 20361 Win7ZWrapper::buildCommandLine() - Args: [ -t7z]
14716 8cc 11/01 09:34:41 20361 Win7ZWrapper::buildCommandLine() - Args: [ "C:\
Program Files\Commvault\ContentStore\iDataAgent\JobResults\sendLogStagingFolder\
sendLogFiles_1032E0_2024_11_01_09_10_53_20361_J20323.7z"]
14716 8cc 11/01 09:34:41 20361 Win7ZWrapper::buildCommandLine() - Args: [ @"C:\
Program Files\Commvault\ContentStore\iDataAgent\JobResults\sendLogStagingFolder\
sendLogFiles_1032E0_2024_11_01_09_10_53_20361_J20323.7z.txt"]
14716 8cc 11/01 09:34:41 20361 Win7ZWrapper::compress() - Connecting to host
(CommServe*commserve*8400) with timeout seconds:(300)
14716 8cc 11/01 09:34:41 20361 Win7ZWrapper::compress() - Waiting for compression
status response from host (CommServe*commserve*8400) with timeout seconds:(7200)
14716 8cc 11/01 09:34:42 20361 Win7ZWrapper::compress() - Process executed with
return code : [0], output:[Scanning the drive:
5 files, 63358496 bytes (61 MiB)
Creating archive: C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\
sendLogStagingFolder\sendLogFiles_1032E0_2024_11_01_09_10_53_20361_J20323.7z
Add new data to archive: 5 files, 63358496 bytes (61 MiB)
Files read from disk: 5
Archive size: 63351272 bytes (61 MiB)
Everything is Ok
], response:[], response code:[0]
14716 8cc 11/01 09:34:42 20361 EvLogs::send() - Saving the log files to folder
[C:\LOGS]
14716 8cc 11/01 09:34:42 20361 EvLogs::notifyUser() - Received unhandled upload
type: 2
14716 8cc 11/01 09:34:42 20361 EvLogs::DeleteFilesLike() - Deleting file [C:\
Program Files\Commvault\ContentStore\iDataAgent\JobResults\sendLogStagingFolder\
sendLogFiles_1032E0_2024_11_01_09_10_53_20361_J20323.7z]
14716 8cc 11/01 09:34:42 20361 shouldUse7ZAsProcess() - Registry key
[CommServe/bSendLogUse7ZAsProcess] is set to [1]. Using 7Z as process.
14716 8cc 11/01 09:34:42 20361 Win7ZWrapper::buildCommandLine() - Command string:
[CV7z.exe]
14716 8cc 11/01 09:34:42 20361 Win7ZWrapper::buildCommandLine() - Args: [a]
14716 8cc 11/01 09:34:42 20361 Win7ZWrapper::buildCommandLine() - Args: [-ssw]
14716 8cc 11/01 09:34:42 20361 Win7ZWrapper::buildCommandLine() - Args: [ -mx1]
14716 8cc 11/01 09:34:42 20361 Win7ZWrapper::buildCommandLine() - Args: [-mmt]
14716 8cc 11/01 09:34:42 20361 Win7ZWrapper::buildCommandLine() - Args: [ -t7z]
14716 8cc 11/01 09:34:42 20361 Win7ZWrapper::buildCommandLine() - Args: [ "C:\
Program Files\Commvault\ContentStore\iDataAgent\JobResults\sendLogStagingFolder\
sendLogFiles_1032E0_2024_11_01_09_10_53_20361_J20323.7z"]
14716 8cc 11/01 09:34:42 20361 Win7ZWrapper::buildCommandLine() - Args: [ -
v512m ]
14716 8cc 11/01 09:34:42 20361 Win7ZWrapper::buildCommandLine() - Args: [ @"C:\
Program Files\Commvault\ContentStore\iDataAgent\JobResults\sendLogStagingFolder\
sendLogFiles_1032E0_2024_11_01_09_10_53_20361_J20323.7z.txt"]
14716 8cc 11/01 09:34:42 20361 Win7ZWrapper::compress() - Connecting to host
(CommServe*commserve*8400) with timeout seconds:(300)
14716 8cc 11/01 09:34:42 20361 Win7ZWrapper::compress() - Waiting for compression
status response from host (CommServe*commserve*8400) with timeout seconds:(7200)
14716 8cc 11/01 09:34:42 20361 Win7ZWrapper::compress() - Process executed with
return code : [0], output:[Scanning the drive:
5 files, 63358496 bytes (61 MiB)
Creating archive: C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\
sendLogStagingFolder\sendLogFiles_1032E0_2024_11_01_09_10_53_20361_J20323.7z
Add new data to archive: 5 files, 63358496 bytes (61 MiB)
Files read from disk: 5
Archive size: 63351272 bytes (61 MiB)
Everything is Ok
], response:[], response code:[0]
14716 8cc 11/01 09:34:42 20361 CvInternetGateway::setProxyFromCSDB() - Using HTTP
Proxy. Proxy Server [], Proxy User [], Proxy Port [0], Proxy bypass list : []
14716 8cc 11/01 09:34:42 20361 EvLogs::isSendLogFileProxyEnabled() -
COMMSERV_SURVEY_SENDLOGFILE_PROXYCLIENT_ENABLED is [False]:
14716 8cc 11/01 09:34:42 20361
CvInternetDirectConnection::checkConnectionWithApplicationSetProxy() - Proxy is set
but Proxy server is empty.
14716 8cc 11/01 09:34:53 20361 UploadWithHttp::upload() - Failed to upload file
[C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\
sendLogStagingFolder\sendLogFiles_1032E0_2024_11_01_09_10_53_20361_J20323.7z.001]
to [https://logs.commvault.com/webconsole]. Error Code [6], Error Message [Could
not resolve host: logs.commvault.com]
14716 8cc 11/01 09:34:53 20361 UploadWithHttp::upload() - Will do retry of HTTP
upload another [9] times.
14716 8cc 11/01 09:35:19 20361 UploadWithHttp::upload() - Failed to upload file
[C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\
sendLogStagingFolder\sendLogFiles_1032E0_2024_11_01_09_10_53_20361_J20323.7z.001]
to [https://logs.commvault.com/webconsole]. Error Code [6], Error Message [Could
not resolve host: logs.commvault.com]
14716 8cc 11/01 09:35:19 20361 UploadWithHttp::upload() - Will do retry of HTTP
upload another [8] times.
14716 8cc 11/01 09:35:46 20361 UploadWithHttp::upload() - Failed to upload file
[C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\
sendLogStagingFolder\sendLogFiles_1032E0_2024_11_01_09_10_53_20361_J20323.7z.001]
to [https://logs.commvault.com/webconsole]. Error Code [6], Error Message [Could
not resolve host: logs.commvault.com]
14716 8cc 11/01 09:35:46 20361 UploadWithHttp::upload() - Will do retry of HTTP
upload another [7] times.
14716 8cc 11/01 09:36:11 20361 UploadWithHttp::upload() - Failed to upload file
[C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\
sendLogStagingFolder\sendLogFiles_1032E0_2024_11_01_09_10_53_20361_J20323.7z.001]
to [https://logs.commvault.com/webconsole]. Error Code [6], Error Message [Could
not resolve host: logs.commvault.com]
14716 8cc 11/01 09:36:11 20361 UploadWithHttp::upload() - Will do retry of HTTP
upload another [6] times.
14716 8cc 11/01 09:36:37 20361 UploadWithHttp::upload() - Failed to upload file
[C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\
sendLogStagingFolder\sendLogFiles_1032E0_2024_11_01_09_10_53_20361_J20323.7z.001]
to [https://logs.commvault.com/webconsole]. Error Code [6], Error Message [Could
not resolve host: logs.commvault.com]
14716 8cc 11/01 09:36:37 20361 UploadWithHttp::upload() - Will do retry of HTTP
upload another [5] times.
14716 8cc 11/01 09:37:04 20361 UploadWithHttp::upload() - Failed to upload file
[C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\
sendLogStagingFolder\sendLogFiles_1032E0_2024_11_01_09_10_53_20361_J20323.7z.001]
to [https://logs.commvault.com/webconsole]. Error Code [6], Error Message [Could
not resolve host: logs.commvault.com]
14716 8cc 11/01 09:37:04 20361 UploadWithHttp::upload() - Will do retry of HTTP
upload another [4] times.
14716 8cc 11/01 09:37:29 20361 UploadWithHttp::upload() - Failed to upload file
[C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\
sendLogStagingFolder\sendLogFiles_1032E0_2024_11_01_09_10_53_20361_J20323.7z.001]
to [https://logs.commvault.com/webconsole]. Error Code [6], Error Message [Could
not resolve host: logs.commvault.com]
14716 8cc 11/01 09:37:29 20361 UploadWithHttp::upload() - Will do retry of HTTP
upload another [3] times.
14716 8cc 11/01 09:37:55 20361 UploadWithHttp::upload() - Failed to upload file
[C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\
sendLogStagingFolder\sendLogFiles_1032E0_2024_11_01_09_10_53_20361_J20323.7z.001]
to [https://logs.commvault.com/webconsole]. Error Code [6], Error Message [Could
not resolve host: logs.commvault.com]
14716 8cc 11/01 09:37:55 20361 UploadWithHttp::upload() - Will do retry of HTTP
upload another [2] times.
14716 8cc 11/01 09:38:21 20361 UploadWithHttp::upload() - Failed to upload file
[C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\
sendLogStagingFolder\sendLogFiles_1032E0_2024_11_01_09_10_53_20361_J20323.7z.001]
to [https://logs.commvault.com/webconsole]. Error Code [6], Error Message [Could
not resolve host: logs.commvault.com]
14716 8cc 11/01 09:38:22 20361 UploadWithHttp::upload() - Will do retry of HTTP
upload another [1] times.
14716 8cc 11/01 09:38:47 20361 UploadWithHttp::upload() - Failed to upload file
[C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\
sendLogStagingFolder\sendLogFiles_1032E0_2024_11_01_09_10_53_20361_J20323.7z.001]
to [https://logs.commvault.com/webconsole]. Error Code [6], Error Message [Could
not resolve host: logs.commvault.com]
14716 8cc 11/01 09:38:47 20361 UploadWithHttp::upload() - Will do retry of HTTP
upload another [0] times.
14716 8cc 11/01 09:39:02 20361 EvEvent::setMsgEventArguments() -
[MsgId[0x230004a9][]: [0] Args Pushed, [1] Args expected.
14716 8cc 11/01 09:39:02 20361 CvInternetGateway::setProxyFromCSDB() - Using HTTP
Proxy. Proxy Server [], Proxy User [], Proxy Port [0], Proxy bypass list : []
14716 8cc 11/01 09:39:02 20361 EvLogs::uploadSendLogFilesBundles() - Failed to
upload the file [C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\
sendLogStagingFolder\sendLogFiles_1032E0_2024_11_01_09_10_53_20361_J20323.7z.001].
14716 8cc 11/01 09:39:02 20361 SendLogJsonWriter::Save() - Created the json file
[C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\
sendLogStagingFolder\
sendLogFiles_1032E0_2024_11_01_09_10_53_20361_J20323.EndInfo.json]
14716 8cc 11/01 09:39:02 20361 CvInternetGateway::setProxyFromCSDB() - Using HTTP
Proxy. Proxy Server [], Proxy User [], Proxy Port [0], Proxy bypass list : []
14716 8cc 11/01 09:39:02 20361 EvLogs::isSendLogFileProxyEnabled() -
COMMSERV_SURVEY_SENDLOGFILE_PROXYCLIENT_ENABLED is [False]:
14716 8cc 11/01 09:39:02 20361
CvInternetDirectConnection::checkConnectionWithApplicationSetProxy() - Proxy is set
but Proxy server is empty.
14716 8cc 11/01 09:39:13 20361 UploadWithHttp::upload() - Failed to upload file
[C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\
sendLogStagingFolder\
sendLogFiles_1032E0_2024_11_01_09_10_53_20361_J20323.EndInfo.json] to
[https://logs.commvault.com/webconsole]. Error Code [6], Error Message [Could not
resolve host: logs.commvault.com]
14716 8cc 11/01 09:39:13 20361 UploadWithHttp::upload() - Will do retry of HTTP
upload another [9] times.
14716 8cc 11/01 09:39:39 20361 UploadWithHttp::upload() - Failed to upload file
[C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\
sendLogStagingFolder\
sendLogFiles_1032E0_2024_11_01_09_10_53_20361_J20323.EndInfo.json] to
[https://logs.commvault.com/webconsole]. Error Code [6], Error Message [Could not
resolve host: logs.commvault.com]
14716 8cc 11/01 09:39:39 20361 UploadWithHttp::upload() - Will do retry of HTTP
upload another [8] times.
14716 8cc 11/01 09:40:05 20361 UploadWithHttp::upload() - Failed to upload file
[C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\
sendLogStagingFolder\
sendLogFiles_1032E0_2024_11_01_09_10_53_20361_J20323.EndInfo.json] to
[https://logs.commvault.com/webconsole]. Error Code [6], Error Message [Could not
resolve host: logs.commvault.com]
14716 8cc 11/01 09:40:05 20361 UploadWithHttp::upload() - Will do retry of HTTP
upload another [7] times.
14716 8cc 11/01 09:40:31 20361 UploadWithHttp::upload() - Failed to upload file
[C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\
sendLogStagingFolder\
sendLogFiles_1032E0_2024_11_01_09_10_53_20361_J20323.EndInfo.json] to
[https://logs.commvault.com/webconsole]. Error Code [6], Error Message [Could not
resolve host: logs.commvault.com]
14716 8cc 11/01 09:40:31 20361 UploadWithHttp::upload() - Will do retry of HTTP
upload another [6] times.
14716 8cc 11/01 09:40:58 20361 UploadWithHttp::upload() - Failed to upload file
[C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\
sendLogStagingFolder\
sendLogFiles_1032E0_2024_11_01_09_10_53_20361_J20323.EndInfo.json] to
[https://logs.commvault.com/webconsole]. Error Code [6], Error Message [Could not
resolve host: logs.commvault.com]
14716 8cc 11/01 09:40:58 20361 UploadWithHttp::upload() - Will do retry of HTTP
upload another [5] times.
14716 8cc 11/01 09:41:25 20361 UploadWithHttp::upload() - Failed to upload file
[C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\
sendLogStagingFolder\
sendLogFiles_1032E0_2024_11_01_09_10_53_20361_J20323.EndInfo.json] to
[https://logs.commvault.com/webconsole]. Error Code [6], Error Message [Could not
resolve host: logs.commvault.com]
14716 8cc 11/01 09:41:25 20361 UploadWithHttp::upload() - Will do retry of HTTP
upload another [4] times.
14716 8cc 11/01 09:41:52 20361 UploadWithHttp::upload() - Failed to upload file
[C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\
sendLogStagingFolder\
sendLogFiles_1032E0_2024_11_01_09_10_53_20361_J20323.EndInfo.json] to
[https://logs.commvault.com/webconsole]. Error Code [6], Error Message [Could not
resolve host: logs.commvault.com]
14716 8cc 11/01 09:41:52 20361 UploadWithHttp::upload() - Will do retry of HTTP
upload another [3] times.
14716 8cc 11/01 09:42:19 20361 UploadWithHttp::upload() - Failed to upload file
[C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\
sendLogStagingFolder\
sendLogFiles_1032E0_2024_11_01_09_10_53_20361_J20323.EndInfo.json] to
[https://logs.commvault.com/webconsole]. Error Code [6], Error Message [Could not
resolve host: logs.commvault.com]
14716 8cc 11/01 09:42:19 20361 UploadWithHttp::upload() - Will do retry of HTTP
upload another [2] times.
14716 8cc 11/01 09:42:46 20361 UploadWithHttp::upload() - Failed to upload file
[C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\
sendLogStagingFolder\
sendLogFiles_1032E0_2024_11_01_09_10_53_20361_J20323.EndInfo.json] to
[https://logs.commvault.com/webconsole]. Error Code [6], Error Message [Could not
resolve host: logs.commvault.com]
14716 8cc 11/01 09:42:46 20361 UploadWithHttp::upload() - Will do retry of HTTP
upload another [1] times.
14716 8cc 11/01 09:43:13 20361 UploadWithHttp::upload() - Failed to upload file
[C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\
sendLogStagingFolder\
sendLogFiles_1032E0_2024_11_01_09_10_53_20361_J20323.EndInfo.json] to
[https://logs.commvault.com/webconsole]. Error Code [6], Error Message [Could not
resolve host: logs.commvault.com]
14716 8cc 11/01 09:43:13 20361 UploadWithHttp::upload() - Will do retry of HTTP
upload another [0] times.
14716 8cc 11/01 09:43:28 20361 EvEvent::setMsgEventArguments() -
[MsgId[0x230004a9][]: [0] Args Pushed, [1] Args expected.
14716 8cc 11/01 09:43:28 20361 CvInternetGateway::setProxyFromCSDB() - Using HTTP
Proxy. Proxy Server [], Proxy User [], Proxy Port [0], Proxy bypass list : []
14716 8cc 11/01 09:43:28 20361 EvLogs::uploadSendLogEndInfo() - Failed to upload
the file [C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\
sendLogStagingFolder\
sendLogFiles_1032E0_2024_11_01_09_10_53_20361_J20323.EndInfo.json].
14716 8cc 11/01 09:43:28 20361 EvLogs::DeleteFilesLike() - Deleting file [C:\
Program Files\Commvault\ContentStore\iDataAgent\JobResults\sendLogStagingFolder\
sendLogFiles_1032E0_2024_11_01_09_10_53_20361_J20323.7z.001]
14716 8cc 11/01 09:43:28 20361 EvLogs::DeleteFilesLike() - Deleting file [C:\
Program Files\Commvault\ContentStore\iDataAgent\JobResults\sendLogStagingFolder\
sendLogFiles_1032E0_2024_11_01_09_10_53_20361_J20323.StartInfo.json]
14716 8cc 11/01 09:43:28 20361 EvLogs::DeleteFilesLike() - Deleting file [C:\
Program Files\Commvault\ContentStore\iDataAgent\JobResults\sendLogStagingFolder\
sendLogFiles_1032E0_2024_11_01_09_10_53_20361_J20323.EndInfo.json]

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
Machine : commserve
File : JobManager.log
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

9968 1c28 11/01 09:10:52 20361 Servant [---- IMMEDIATE Send LogFile job ----].
Task Id [4259].
9968 282c 11/01 09:10:52 20361 Scheduler Phase [1-Send Log Files] (0,0) started
on [CommServe] in [0] second(s) - sendLogFiles.exe -job 20361
9968 3c08 11/01 09:10:53 20361 Servant Reg [Control] received. Client
[commserve] plattype = 1
9968 1eec 11/01 09:15:12 20361 Database
JMFailureReasonUtils::insertFailureReason(), Stored Procedure to insert the failure
reason returned error. Event Id [587203753]. Number of Parameters [0]. Error = [-
2], [Not enough Parameters].
9968 1eec 11/01 09:15:12 20361 Scheduler Set pending cause []::Client
[commserve] Application [sendLogFiles] Message Id [587203753] Error code [35:1193]
RCID [0] ReservationId [0]. Level [0] flags [0] id [0] overwrite [0] append [1]
CustId[0].
9968 1eec 11/01 09:19:41 20361 Database
JMFailureReasonUtils::insertFailureReason(), Stored Procedure to insert the failure
reason returned error. Event Id [587203753]. Number of Parameters [0]. Error = [-
2], [Not enough Parameters].
9968 1eec 11/01 09:19:41 20361 Scheduler Set pending cause []::Client
[commserve] Application [sendLogFiles] Message Id [587203753] Error code [35:1193]
RCID [0] ReservationId [0]. Level [0] flags [0] id [0] overwrite [0] append [1]
CustId[0].
9968 56b0 11/01 09:34:41 20361 Scheduler Set pending cause [Send Logs operation
completed with errors]::Client [commserve] Application [sendLogFiles] Message Id
[587204409] Error code [35:1849] RCID [0] ReservationId [0]. Level [0] flags [0]
id [0] overwrite [0] append [1] CustId[0].
9968 12f8 11/01 09:39:02 20361 Database
JMFailureReasonUtils::insertFailureReason(), Stored Procedure to insert the failure
reason returned error. Event Id [587203753]. Number of Parameters [0]. Error = [-
2], [Not enough Parameters].
9968 12f8 11/01 09:39:02 20361 Scheduler Set pending cause []::Client
[commserve] Application [sendLogFiles] Message Id [587203753] Error code [35:1193]
RCID [0] ReservationId [0]. Level [0] flags [0] id [0] overwrite [0] append [1]
CustId[0].
9968 2574 11/01 09:43:28 20361 Database
JMFailureReasonUtils::insertFailureReason(), Stored Procedure to insert the failure
reason returned error. Event Id [587203753]. Number of Parameters [0]. Error = [-
2], [Not enough Parameters].
9968 2574 11/01 09:43:28 20361 Scheduler Set pending cause []::Client
[commserve] Application [sendLogFiles] Message Id [587203753] Error code [35:1193]
RCID [0] ReservationId [0]. Level [0] flags [0] id [0] overwrite [0] append [1]
CustId[0].
9968 4038 11/01 09:43:31 20361 Scheduler Job [Completed w/ one or more errors]
message received from [CommServe] Module [sendLogFiles] Token [] restartPhase [0]
9968 4038 11/01 09:43:31 20361 JobSvr Obj Phase [1-Send Log Files] has succeeded
along with the WHOLE job.
9968 4038 11/01 09:43:31 20361 Scheduler -> COMPLETED WITH ERRORS/WARNINGS <-
Completed JobType[Send Log Files] CompletionStatus[With Errors]
9968 4038 11/01 09:43:31 20361 JMGUIReport2::sendJobCompleted Sent job completed
message to GUI.