Supplier Logistics Manual | Version 6.

0 1 | 30

SUPPLIER LOGISTICS MANUAL

Version 6.0

Reference: C/SCL-PP | April 2024 C/SCL-PP

Supplier Logistics Manual | Version 6.0 2 | 30

Table of contents

Preamble 6

Scope of this Supplier Logistics Manual 6

1 Information management in logistics 6

1.1 Communication between SUPPLIER and BOSCH ............................................................................................. 6

1.1.1 Points of contact 6
1.1.2 Availability 7

1.2 Information transmission via EDI ........................................................................................................................ 7

1.3 Advanced Shipping Notice (ASN) ....................................................................................................................... 7

2 Delivery concept variants and order processing 8

2.1 Delivery concept variants .................................................................................................................................... 8

2.2 Flexibility and release periods ............................................................................................................................. 8

2.2.1 Production and material releases 8
2.2.2 Minimum order quantities 9
2.2.3 Flexibility and capacity management 9
2.2.4 Ramp-up and phase-out control 9

3 Packaging 9

3.1 Packaging specifications ..................................................................................................................................... 9

3.1.1 Packaging design criteria 9
3.1.2 Responsibility for packaging design 10
3.1.3 Packaging data sheet and packaging approval process 11
3.1.4 Permitted and non-permitted materials 11
3.1.5 Requirements for electrostatic discharge (ESD) protection 12
3.1.6 Corrosion prevention and moisture control 12

Reference: C/SCL-PP | April 2024 C/SCL-PP

Supplier Logistics Manual | Version 6.0 3 | 30

3.1.7 Packaging for dangerous goods or hazardous substance goods 12

3.1.8 Delivery specifications 13

3.2 One-way packaging .......................................................................................................................................... 13

3.2.1 Verifying evidence of packaging quality if SUPPLIER is responsible for packaging design 13
3.2.2 Marking of handling units (HU) by SUPPLIER 13
3.2.3 Specific requirements depending on transportation type 13

3.3 Returnable packaging ....................................................................................................................................... 14

3.3.1 Specification depending on type of returnable packaging 14
3.3.2 Empties management 15
3.3.3 Provision and storage of BOSCH-owned returnable empties 15
3.3.4 Repairs and scrapping 16
3.3.5 Cleaning 16
3.3.6 Marking of BOSCH-returnable packaging by SUPPLIER 16

4 Transport logistics 17

4.1 Transports ......................................................................................................................................................... 17

4.1.1 General requirements 17
4.1.2 Incoterm DDP – special requirements to SUPPLIER 17
4.1.3 Transports processed by a Transport Management System (TMS) 17
4.1.4 Transports not processed by TMS 19
4.1.5 Couriers services and package shipments 19

4.2 Delivery note and transport documents ............................................................................................................ 19

4.2.1 Delivery note 19
4.2.2 Transport documents 20

4.3 Marking (labeling) .............................................................................................................................................. 21

4.3.1 General requirements ...................................................................................................................................... 21

4.3.2 GTL Label ......................................................................................................................................................... 21

4.3.3 MAT-Label for specific divisions ....................................................................................................................... 21

4.4 Special arrangements for transportation of critical goods ................................................................................. 21

4.5 Marking labels for sample parts ........................................................................................................................ 22

4.6 Safety and security in the movement of goods ................................................................................................. 22

5 Special transports and process failures 22

5.1 Special transports ............................................................................................................................................. 22

Reference: C/SCL-PP | April 2024 C/SCL-PP

Supplier Logistics Manual | Version 6.0 4 | 30

5.2 Disruption of delivery (process failures), risk- and crisis management............................................................. 23

6 Logistics quality 23

6.1 Complaint and Claims Management ................................................................................................................. 23

6.2 Dynamic Supplier Classification (DSC – section “Supplier Logistics Capability” (SLC)) .................................. 24

6.3 On-Time-Delivery (OTD) ................................................................................................................................... 24

7 Further development of logistics 24

8 Related applicable documents 24

9 List of abbreviations 24

10 Definition of terms 26

11 Attachments 28

11.1 Attachment 1: Packaging Data Sheet ............................................................................................................... 28

Reference: C/SCL-PP | April 2024 C/SCL-PP

Supplier Logistics Manual | Version 6.0 5 | 30

Table of figures
Figure 1: Permitted and non-permitted materials ................................................................................................................... 12
Figure 2: Marking-pictograms ................................................................................................................................................. 13
Figure 3: Cleaning responsibility by region ............................................................................................................................. 16
Figure 4: List of abbreviations ................................................................................................................................................. 25
Figure 5: Definitions of terms .................................................................................................................................................. 27

Reference: C/SCL-PP | April 2024 C/SCL-PP

Supplier Logistics Manual | Version 6.0 6 | 30

Preamble
Competition in national and international markets has intensified significantly in recent years. Growing customer expectations
in terms of quality, sustainability and resilience mean that our company and the entire supply chain face increasingly
demanding challenges.

Traditional logistics operations have transformed into an integrated, customer-focused management function, that constitutes
a strategic success factor in our company's competitiveness. The companies in the Bosch Group depend on cooperation
with reliable, expert, and customer-focused suppliers.

Scope of this Supplier Logistics Manual

This supplier manual sets out the conditions for delivery of products by Supplier (hereinafter referred to as “SUPPLIER”).
The rules it contains shall apply in supplement to the agreements made with SUPPLIER relating to the delivery of products
(e.g. a corporate agreement on products and raw materials (EZRS), an A-supplier agreement, multi-year contract, (price)
agreements, orders; hereinafter referred to as “Supply Contract”).

Deviations from or additions to this supplier manual shall be agreed in writing between SUPPLIER and BOSCH.

All companies of the Bosch Group (Robert Bosch GmbH and all companies directly or indirectly controlled by Robert Bosch
GmbH (hereinafter referred to as "BOSCH") are authorized to apply the regulations set out in this supplier manual in the
execution of supplier logistics with the SUPPLIER, or whichever of its group companies are responsible (affiliated enterprises
pursuant to section 15 of the German Stock Corporation Act (AktG)), from whom they purchase products.

The term “controlled”, as used above, means that the Bosch Group holds, directly or indirectly, over 50 percent of the voting
rights in a business enterprise, and can determine its management.

The rules set out in this supplier manual do not apply for Bosch Siemens Hausgeräte (BSH).

SUPPLIER is responsible for the quality of its products and for ensuring compliance with the requirements and rules set out
in this supplier manual.

This version of the supplier manual replaces former versions.

1 Information management in logistics

Constructive cooperation between SUPPLIER and BOSCH requires targeted, accurate communication of information.
The key elements of this are:
Prompt and unsolicited notification of any changes relating to the supply relationships
Compliance with and monitoring of agreements made
Use of state-of-the-art communication

1.1 Communication between SUPPLIER and BOSCH

1.1.1 Points of contact

SUPPLIER and BOSCH shall appoint specific persons to be responsible for acting as points of contact. SUPPLIER shall
appoint its contact by name, including position, e-mail address, landline office telephone number, and mobile phone
number, along with a telephone number to use in emergencies (hereinafter referred to as "Emergency Hotline").

The language of communication is English. SUPPLIER and BOSCH may also agree on using the language of the BOSCH
plant supplied.

Reference: C/SCL-PP | April 2024 C/SCL-PP

Supplier Logistics Manual | Version 6.0 7 | 30

1.1.2 Availability
Outside of its standard local working hours, SUPPLIER shall remain available via the Emergency Hotline during the
production hours of the BOSCH plant supplied. The emergency contact reached by way of the Emergency Hotline shall have
access to decision makers who can authorize immediate emergency response actions.

1.2 Information transmission via EDI

As a general rule, prerequisite for a supply relationship with BOSCH is the transmission of information via electronic data
interchange (EDI). SUPPLIER shall use EDI to receive information from BOSCH and to send information to BOSCH. If
SUPPLIER has no existing EDI link, upon request by BOSCH, EDI shall be agreed and implemented within 3 months after
signature of this document by SUPPLIER.

The technical requirements and approved message formats are agreed in the EDI contract. Further information can be found
in the BOSCH EDI brochure, which can be downloaded from www.edi-service.bosch.com.

When using WebEDI, the data is transmitted via the internet platform SupplyOn (available at http://www.supplyon.com).
SUPPLIER shall bear the cost of using SupplyOn.

The following business processes, in particular where they are used, shall be performed with EDI support:
Transmission of scheduling agreement call-offs or single purchase orders from BOSCH to SUPPLIER.
 Transmission of single purchase order acknowledgements (confirmations) from SUPPLIER to BOSCH
Transmission of the delivery, packaging, and transport data via an advanced shipping notice (ASN) from
SUPPLIER to BOSCH.
Transmission of the KANBAN call-offs (JIT-Call).
Transmission of vendor-managed inventory (VMI) information.
Self-billing invoicing (SBI) (if legally permitted, on a country-specific basis)
 If delivery is destined for consignment stock: Withdrawal reports and stock movement list (unless otherwise regulated)
Empties management (if empties management system applicable)
 Transmission of e-invoices (electronic invoicing)

1.3 Advanced Shipping Notice (ASN)

For each shipment dispatched or picked-up, SUPPLIER shall send an advance shipping notice (ASN) to BOSCH using EDI.
The information in the ASN must match the information in the delivery note.
ASNs shall be sent directly after dispatch / pick-up of the goods from SUPPLIER to BOSCH.

SUPPLIER shall use the message format ODETTE GLOBAL EDIFACT. Deviating message formats might be used after
alignment with BOSCH.

For any new EDI connections, the transfer protocol OFTP2 (Odette file transfer protocol) or AS2 (Applicability Statement 2)
shall be used, as well as message format GLOBAL EDIFACT based on the ODETTE recommendations. Detailed information
on what data-entry fields in the ASN are specified individually as mandatory or optional fields and to be communicated
accordingly by SUPPLIER can be noted from the document “Message Implementation Guideline: GLOBAL DESADV D.07A”
and the associated appendix, which can be downloaded from the EDI Bosch Portal at https://www.edi-service.bosch.com/
and will be agreed in the EDI-contract.

If a classic EDI connection is not possible, WebEDI via SupplyOn is mandatory.

In case of Global Transport Label (GTL)-application (see section 4.3.2) SUPPLIER shall provide the Unique ID from the GTL
included in the accompanying ASN.
SUPPLIER shall provide BOSCH packaging material number and packaging structure in the ASN according to Message
Implementation Guideline GLOBAL DESADV D.07A.

Reference: C/SCL-PP | April 2024 C/SCL-PP

Supplier Logistics Manual | Version 6.0 8 | 30

2 Delivery concept variants and order processing

BOSCH shall notify SUPPLIER of its needs and requirements by the way of the delivery concept variant used by BOSCH.

Based on this, SUPPLIER will ensure that:

Its sub-suppliers deliver the appropriate primary materials
Its production capacity and that of its sub-suppliers are adequate to cover the previewed material requirements
forecasts, and the previewed quantities and time frames are forwarded to the sub-suppliers without undue delay, and
Supply shipments are delivered to BOSCH on schedule

2.1 Delivery concept variants

1. KANBAN (ship to line (STL) or ship to supermarket (STS))
 preferred concept
2. Consignment with VMI (Vendor Managed Inventory) or without VMI based on Call-Offs | ROP Pull (reorder point
pull).
If not otherwise agreed or legal restrictions apply, mandatory for Automotive-Business / preferred for other
divisions
3. Call-offs | single purchase orders (PO) | reorder point pull (ROP Pull):
 Call-offs are communicated on a rolling basis. The most recent call-off is relevant and supersedes previous
call-offs.
 For the division DC the “Statistical delivery date” according to section 10 applies

Upon request by BOSCH, separate dedicated contractual agreements shall be concluded to implement KANBAN, VMI and
Consignment.

Order processing and tracking

Arrival and pick-up dates are usually specified for call-offs or single purchase orders. For Incoterm Free Carrier (named
place of delivery) (FCA), SUPPLIER delivers the goods by the pick-up date either at the SUPPLIER premises loaded onto
the collecting vehicle or at the named place of delivery. If in call-offs or single purchase orders only the arrival or delivery
date is indicated, SUPPLIER shall take into account the time needed for shipment.
For shipments delivered to Incoterms Delivered At Place (DAP) or Delivered Duty Paid (DDP), the arrival date at the Bosch
plant supplied is decisive.

SUPPLIER checks the incoming order for accuracy, and plausibility (e.g. SUPPLIER name, part number, quantity, date) and
notifies BOSCH immediately of any discrepancies. SUPPLIER operates a continuous internal order tracking system.
SUPPLIER is able to provide information about production progress at any time. SUPPLIER ensures that sub-suppliers
operate a transparent end-to-end order tracking system as well.

2.2 Flexibility and release periods

2.2.1 Production and material releases

Generally, 4 weeks for the production release and 8 weeks for the material release based on the specified quantity and pick-
up-date (for Incoterm FCA) are given.
For shipments dispatched based on Incoterms DAP or DDP, the aforementioned release time frames are based on the actual
ex-works shipping date at SUPPLIER.

Any deviations from these time frames are subject to an agreement between SUPPLIER and BOSCH.
Any and all changes regarding production and material release must be made in writing.

For goods already in transit, the arrival date usually isn’t changed. Any exceptions to this rule are subject to clarification and
agreement between BOSCH Logistics and SUPPLIER.

Reference: C/SCL-PP | April 2024 C/SCL-PP

Supplier Logistics Manual | Version 6.0 9 | 30

Required quantities that go beyond the production and material release periods are non-binding planned figures (forecasted
previews) which SUPPLIER may use as a basis for adjusting its production capacity.

The production and material releases for goods controlled by VMI are oriented analogously with to the aforementioned time
frames based on the most recent production planning transmitted via SupplyOn.
The corresponding quantities of an average stock between the minimum and maximum levels based on the consumption
quantities of the most recent transmission shall be applied retrospectively for the releases.

For supply deliveries within the Drive and Control Technology (DC) division, deviating dates, time frames, and regulations
may be agreed to, for example in “part-specific agreements” (TLV: „Teilespezifische Vereinbarungen“).

2.2.2 Minimum order quantities

Minimum order quantities are not permitted unless BOSCH agrees to a minimum order quantity in exceptional situations.

2.2.3 Flexibility and capacity management

The regulations defined in the Supply Contract shall apply.
If requested by BOSCH, SUPPLIER enters its production capacities in a capacity-management-tool provided by BOSCH.
In case of a short fall under the requested quantities, SUPPLIER ensures a deviation-management to comply with short-,
mid- and long-term delivery capacity.

2.2.4 Ramp-up and phase-out control

BOSCH expects increased flexibility from SUPPLIER in the ramp-up and phase-out phases. The ramp-up and phase-out
quantities and dates must be agreed between BOSCH and SUPPLIER in good time. The delivery concept variant shall be
discussed and, if necessary, adapted based on the requirements of the given situation.

3 Packaging
3.1 Packaging specifications

3.1.1 Packaging design criteria

In general, the packaging for shipments between BOSCH and SUPPLIER shall be designed on the basis of economic,
quality, and environmental criteria. The packaging concept proposed by SUPPLIER is subject to approval by the BOSCH-
contact prior to the first serial delivery.

SUPPLIER – in case SUPPLIER is responsible for the packaging design – shall design the packaging concept and quality
such as to ensure product integrity during transport, transshipment, and storage. The packaging itself shall not pose any
hazard to people or the environment.

Requirements on packaging design and design acc. to the HAR³ID (optimize Handling, Avoid, Reduce, Reuse, Recycle,
Increase efficiency, Data) principles. The fulfillment of the following requirements and HAR³ID principles is mandatory.

Optimized Handling
 Easy handling of Packaging during opening and closing, and for repacking operations.
 Loading units may not have any protruding or jutting labels or strips; cardboard boxes must be dimensionally
stable and have correctly folded cover flaps.
 Mixed pallets are permitted but require prior agreement with BOSCH and must be clearly labeled as mixed
pallets. Posting and non-mixed storage must be possible.
 International symbols shall be used to label goods that are subject to special handling.
 Gross weight limit per loading unit (as defined in section 10) maximum 1,050 kg (2,315 lbs) for worldwide
deliveries excluded North America. For deliveries to North American locations, the gross weight limit per

Reference: C/SCL-PP | April 2024 C/SCL-PP

Supplier Logistics Manual | Version 6.0 10 | 30

loading unit maximum 907 kg (2,000 lbs). In justified exceptional cases, a special approval may be agreed
in consultation with the BOSCH contact.
 The gross weight limit for the manual handled packaging is 15 kg maximum (33 lbs). Regional legal
requirements need to be considered.

Avoid
 Avoid strapping and stretching whenever possible (proper packaging design can prevent additional
strapping).
 Avoid (multi-)colored and printed packaging (unless legal or customer requirements available).
 Avoid single use packaging whenever possible and not beneficial for the environment over its entire lifecycle.
 Avoid composites and prefer mono materials.
 Avoid empty space in packaging and use of excessive filling material.
 Avoid third-party labels (e.g. forwarder labels, SUPPLIER internal labels).
 Avoid loose or overhanging/ protruding labels/ straps.
 Avoid covering of labels by straps or edge protection.

R³ Reduce, Reuse, Recycle

 Reduce the variety of packaging materials to pack one product.

 Reduce the weight of packaging and make use of recycled materials without affecting the functional
packaging requirements. Consider lightweight alternatives.
 Reuse Packaging and Packaging materials whenever possible and reasonable.
 To Contribute a Circular Economy a Packaging must:
- be suitable for recycling in the country it’s being shipped to.
- be designed in a way that it can be separated easily (without any tools and significant time effort) in its
respective individual material at the End of Life (e.g. avoid glued packaging, reinforcement of corrugated
boxes with wood).
- follow the waste management legal requirements (marking/recycling codes, sorting possibilities, effective
recycling).

Increase efficiency
 in principle, all packaging shall be designed as stackable (on top load minimum as weight of bottom load
carrier).
 Increasing packaging density in all packaging units, reduce empty space and maximize volume utilization
according to all means of transportation.

Data
 All required data to fulfill legal or efficiency requirements need to be provided by supplier.
 The given format from Bosch needs to be considered.

3.1.2 Responsibility for packaging design

The packaging concept (for outer, inner and alternative packaging) shall be defined at an early stage during the
development phase - in coordination and agreement between BOSCH and SUPPLIER. BOSCH decides in accordance
with the awarded business about the responsibility for packaging design and the ownership of returnables .

In case of one-way packaging SUPPLIER shall procure the approved packaging (containing also all packaging aids needed)
at its own costs. Generally, Bosch covers the cost of the packaging by way of the product price. The packaging costs shall
be itemized separately in the quotation. The design of the packaging cannot be changed without written agreement from
packaging engineering of all the plants affected by this change.

Prior to BOSCH approval, the packaging must be adequately tested (see section 3.2.1).

Alternative packaging solutions (as defined in section 10) may be used in exceptional cases, but only in coordination and
agreement with BOSCH.

Reference: C/SCL-PP | April 2024 C/SCL-PP

Supplier Logistics Manual | Version 6.0 11 | 30

3.1.3 Packaging data sheet and packaging approval process

The BOSCH Packaging Data Sheet (PDS) (see attachment 11.1) is the agreement about packaging concept between
BOSCH and SUPPLIER. Upon request by BOSCH, PDS is mandatory for all packed goods that are delivered to BOSCH.
A (SUPPLIER is responsible for packaging design): SUPPLIER needs to provide the packaging data sheet according
to Attachment 1. Additionally, the material composition (virgin material/ recycled material/ plastic content) per
packaging material needs to be provided in the PDS until further notice (SupplyOn-tool for data collection is planned
as of 2025).
B (BOSCH responsible for packaging design): BOSCH will provide the prefilled packaging data sheet to SUPPLIER.

Each delivery which is not according to the PDS or causing any quality defects, shall be recorded as logistics failure
(nonconformity) (see section 6.1) and can result in a claim. BOSCH can charge SUPPLIER for any additional costs arising
within this context, including any additional BOSCH-internal costs.

3.1.4 Permitted and non-permitted materials

The table below represents an overview of the possibilities for using various packaging materials. These materials shall be
used in accordance with BOSCH-Standard N 2580-1 “Prohibition and declaration of substances” and REACH; see link
https://www.bosch.com/company/supply-chain/information-for-business-partners

 preferred
0 only with approval from the BOSCH contact
 forbidden

Labeling according to DIN Standard 6120 (of the German Institute for Standardization (DIN)) or similar standards in the
regions, such as ASTM D7611 for North America.

Composite materials (as defined in section 10)

 -
General 0 Only with approval from the BOSCH contact
 -
Plastics
 PE, PP, PS, ABS, PET
One-way 0 EPS, EPP, EPE, cross-linked foams, ABS-TPU
 PUR, EPS chips and spacers, PVC
 ABS, PE, PP, PS, PET, EPP, EPE
Returnable 0 ABS-TPU, PVC, foamed EPS
 -
 PE, sticker/label and adhesive tape out of the same material,
Films, bags and Intercept-/Volatile Corrosion Inhibitor (VCI) – films and bags as corrosion protection
sacks 0 -
 Sticker/label and adhesive tape made out of different materials
Paper and cardboard

0 Use of non water-soluble coatings or adhesives, e.g. wax, paraffin, bitumen, and oil paper or
General impregnated papers and cardboards, fabric adhesive tapes, fiberglass-reinforced paper
adhesive tapes shall be reduced to a necessary minimum.
 -
 VCI papers with demonstrated recycling capability with paper/cardboard. The VCI materials
used shall comply with the German Technical Rules for Hazardous Substances (TRGS) 615,
Corrosion
and be nitrite-free to prevent formation of nitrosamine
protective paper
0 -
 -
Tapes and strapping
 Tape and strapping bands out of PP, PET and paper
General Steel strapping and metal clamps for heavy loads only with special approval from the BOSCH
contact, stretch wrap

Reference: C/SCL-PP | April 2024 C/SCL-PP

Supplier Logistics Manual | Version 6.0 12 | 30

0
 Steel strapping and metal clamps for non-heavy loads
For North America: Staples for closure are not allowed

Wood
 International Plant Protection Convention (IPPC) standard (only heat treatment permitted).
Pallets shall be heat treated as whole
Country-specific requirements must be met, see Internet: https://www.IPPC.int, International
Standards for Phytosanitary Measures (abbr.: ISPM15) :
General http://pflanzengesundheit.jki.bund.de/index.php?menuid=48&reporeid=40
0 Corrugated pallets
 Chemical pressure impregnation
Press board pallets (INKA pallets),
coated and painted wood and wood wool
Padding and shock-absorbing materials
 Usage is to be minimized as effectively as possible by adjusting the quantities of parts in
packaging
General 0 Packaging materials containing foodstuff with ISCC PLUS certification replacing EPS
 Chips and filling materials containing foodstuffs (e.g. corn starch, straw, bark)
Empties space incl. filling material in packaging must not exceed 40%
Glue and Ink
 Water-soluble glues and inks
General 0
 Content of toxic chemicals such as PFAS, ethanol, xylene, N-hexane, toluene, etc.
Figure 1: Permitted and non-permitted materials

3.1.5 Requirements for electrostatic discharge (ESD) protection

Components that are sensitive to electrostatic discharge (electrostatic discharge sensitive devices, or ESDS for short) must
be protected against charging and rapid discharge according to the classification of their damage risk. If no external
protection has been fitted, the electrostatic sensitive device/component shall be prevented from coming into contact with
any electrostatically chargeable materials.

It shall be ensured at all times that ESDS components are not exposed to any risk in terms of ESD during transportation
and storage. SUPPLIER shall strictly comply with the relevant requirements for ESD-proof packaging set out in DIN EN
61340-5-1.

All ESD packaging materials shall be labeled with the ESD symbol.

The requirements for ESD packaging are determined by the relevant ESDS components to be packaged. The use and scope
of ESD packaging are specified by BOSCH in coordination and agreement with the responsible ESD coordinator and
SUPPLIER.

3.1.6 Corrosion prevention and moisture control

Materials or products susceptible to corrosion must be protected during transportation and storage according to the prevailing
external conditions (e.g. high relative humidity or for sea transportation). Corrosion protection medium has to be agreed
between BOSCH and SUPPLIER and documented in the PDS.

3.1.7 Packaging for dangerous goods or hazardous substance goods

For each location and material number, the packaging for dangerous and hazardous goods is subject to approval by the
BOSCH hazardous goods officer before the first shipment of products. This also applies for pilot series and sample deliveries.
SUPPLIER shall always affix the appropriate warning symbols to the packaging at clearly visible locations. The SUPPLIER
shall always comply with the laws and regulations applicable for dangerous and hazardous goods in the respective countries.
For reference see: part3.pdf (unece.org) https://unece.org/DAM/trans/danger/publi/unrec/English/part3.pdf

Reference: C/SCL-PP | April 2024 C/SCL-PP

Supplier Logistics Manual | Version 6.0 13 | 30

3.1.8 Delivery specifications

SUPPLIER shall pack the packages unmixed, meaning that part numbers of different production batches, revision level, shelf
life, or countries of origin must be packaged separately. Products of differing modification or revision levels may not be
combined in a single package.

SUPPLIER shall combine the individual packages to form a transportable loading unit on the pallet. Loading unit shall be
secured against slipping during transport and protected against damage (e.g. adequate strapping, paper corner boards or
plastic strap guards).

For deliveries on pallets, the top layer shall be flat (pyramid loads are not allowed). For serial deliveries it is not allowed to fill
up the transportable loading unit with empty boxes or KLTs. Exceptions need to be approved by BOSCH.
Overall product dimension must not exceed the packaging pallet dimension. Packaging unit should not oversize the pallets.
The transportable loading unit shall be closed with a cover/ lid on the top layer. Appropriate measures shall be taken to
prevent damage.

Pallets shall be designed as 4-way pallets with three runners. For lower quantity volumes, any variances shall be agreed in
advance with the BOSCH contact.
Pallets must be designed as stringer or block construction.
Bosch Division Building Technologies (BT) makes also use of ISO pallets.

3.2 One-way packaging

3.2.1 Verifying evidence of packaging quality if SUPPLIER is responsible for packaging design
To rule out quality risks during transportation, transhipment operations, and storage, SUPPLIER, upon request by BOSCH,
shall provide verifying proof of the packaging quality (e.g. material specifications, transport testing, washing
characteristics.) including test certificates.

Transport handling unit on top load and the box stack compressive strength shall be conducted acc. to DIN 55440-1or
similar standards in the regions by an accredited testing institution.

3.2.2 Marking of handling units (HU) by SUPPLIER

The marking (e.g. labeling) of handling units (HU) shall comply with DIN EN ISO 780. The pictograms e.g. stackability on
top load, shown below shall be placed in easily visible locations on all four sides of the HU with a minimum height of 160
mm.

Figure 2: Marking-pictograms

All used packaging materials have to be marked in accordance with recipient countries laws, e.g. EU-Directive 2018/852
and amending directive 94/62/EC, ASTM D 5445-05.

3.2.3 Specific requirements depending on transportation type

Specific requirements may differ depending on the type of transportation.

Land / Road
 Preferred external dimensions: L1200 x W800 x H1000 mm
 In North America special dimension are:

Reference: C/SCL-PP | April 2024 C/SCL-PP

Supplier Logistics Manual | Version 6.0 14 | 30

o preferred L1219 x W1143 x H864

o preferred L812.8 x W762 x H864
o maximum L1219 x W1143 x H1067

Air freight
As standard transport type: Light version of packaging to be considered in PDS.
As exceptional transport type: light version of packaging to be agreed case by case with BOSCH.
For air freight, the use of sea freight pallets is also permitted.

Rail
 Requirements about a vibration test shall be agreed between SUPPLIER and BOSCH.
 The preferred external dimensions for optimum utilization of shipping container loading volume are:
o L1175 x W750 x H460/750/1045mm
o L1140 x W790 x H460/750/1045 mm
o L1140 x W980 x H525/700/1050 mm
o L1140 x W980 x H630/840 mm

Sea freight
Due to long transportation distances and times, and changing requirements (climatic zones, mechanical stress, moisture,
etc.), particular attention must be given to ensuring sea freight is suitably packaged.
Sea freight packaging shall comply with VDA recommendation 4525.

 The preferred external dimensions for optimum utilization of shipping container loading volume are:
o L1175 x W750 x H460/750/1045mm
o L1140 x W790 x H460/750/1045 mm
o L1140 x W980 x H525/700/1050 mm
o L1140 x W980 x H630/840 mm
o In order to ensure an optimum utilization of shipping containers, a loading unit should not have any
external dimensions longer than 5.7m, provided the packaged product allows such a limit.

Deviating dimensions need to be agreed with BOSCH.

3.3 Returnable packaging

3.3.1 Specification depending on type of returnable packaging

Euro pallet or Euro pallet cage
The preferred process is for exchanging full containers for empties and conducting empties accounting directly between
BOSCH and SUPPLIER. If the supply of Euro pallets / Euro pallet cages involves an exchange process with a logistics
service provider (European Pallet Association e.V.; quality criteria: Internet: www.epal-pallets.org), SUPPLIER is responsible
for the exchange process.

SUPPLIER-owned returnable empties

For SUPPLIER owned returnable packaging, SUPPLIER and BOSCH will agree upon loop sizing and determine the
quantity of required empties.

BOSCH-owned returnable empties

BOSCH covers the demand for empties for the transportation time in both directions.
Unless agreed otherwise, SUPPLIER will receive BOSCH-returnable empties to cover the local BOSCH production
demand of three (3) days without BOSCH charging SUPPLIER an usage fee for this. For use of BOSCH-returnable

Reference: C/SCL-PP | April 2024 C/SCL-PP

Supplier Logistics Manual | Version 6.0 15 | 30

empties exceeding the agreed inventory, BOSCH may charge the SUPPLIER a usage fee. The usage fee is calculated
based on the inventory data of the empties accounts in the empties management system (see section 3.3.2).

Returnable empties located in the BOSCH consignment warehouse are excluded from the usage fee.

If SUPPLIER uses less BOSCH-returnable empties than described/ agreed above, there is no reimbursement by BOSCH.

Unless otherwise agreed, SUPPLIER subject to prior approval by BOSCH, may provide BOSCH-owned returnable empties
to its sub-suppliers for their BOSCH-specific production processes. The BOSCH-returnable empties used by the sub-
suppliers for their BOSCH-specific production processes shall be added to the empties account of SUPPLIER and, if
necessary, also debited to SUPPLIER in accordance with the regulations described above. SUPPLIER is liable to BOSCH
for damage caused to the BOSCH-returnable empties by SUPPLIER or its sub-suppliers. SUPPLIER shall be responsible
for any fault or culpability of its sub-suppliers to the same extent as it is for any fault or culpability of its own.

SUPPLIER should concentrate the delivery or collection of empties to one delivery/ pick up location.

3.3.2 Empties management

For the purpose of empties management, SUPPLIER will indicate the ten-digit BOSCH packing material number and
corresponding quantity on the delivery note for every delivery for BOSCH-owned returnable packaging.

If exchange pallets are used, these must also be listed on the delivery note.

SUPPLIER and BOSCH - or an LSP contracted by BOSCH – shall maintain empties accounts and reconcile the account
balances with their direct exchange partners. SUPPLIER will use the empties management system stipulated for this purpose
by BOSCH.

The account balances shall be provided to SUPPLIER monthly. Any complaints must be submitted to the BOSCH contact
within 14 calendar days, including provision of a document copy (of the delivery note). Otherwise, the stated inventory is
considered as correct and confirmed by SUPPLIER. Quantity differences must be clarified by SUPPLIER with support from
the BOSCH contact or the LSP. Any outstanding quantity differences are to be reconciled with the replacement value based
on the principle of causation.

SUPPLIER shall perform inventory counts of all BOSCH-returnable packaging every year on a date specified by BOSCH.
Within the scope of the quantity differences established during such inventory, the SUPPLIER shall reconcile any
shortcomings with the replacement value.

3.3.3 Provision and storage of BOSCH-owned returnable empties

Where a 1:1 (without time delay) exchange of full containers for empties between BOSCH and SUPPLIER is agreed,
SUPPLIER shall request BOSCH-returnable empties in good time (taking into account the lead times agreed with the
exchange partner) using the designated empties management system.

Within one country or within EU:

BOSCH returnable empties are supplied free of charge to the agreed unloading point.

For EU-customs purpose: Permanent, indelible marking (e.g. waterproof sticker, print, branding) of returnable empties with
complete name of the legal entity of one involved party after alignment with BOSCH.

Deliveries crossing customs borders

 Returnable empties without goods direct to SUPPLIER:

Either Incoterm FCA or DAP has to be agreed. The export customs clearance in the sending country is done by
BOSCH, import customs clearance in the receiving country to be done in the name and on behalf of SUPPLIER.

 Returnable empties with or without goods from SUPPLIER to BOSCH:

 For deliveries of returnable empties including goods the agreed Incoterm of goods supply applies.

Reference: C/SCL-PP | April 2024 C/SCL-PP

Supplier Logistics Manual | Version 6.0 16 | 30

 For deliveries of returnable empties without goods either Incoterm FCA or DAP must be agreed. The export
customs clearance in the sending country is done by SUPPLIER, import customs clearance in the receiving
country to be done in the name and on behalf of BOSCH.
 Upon request of BOSCH, SUPPLIER has to create a pro-forma invoice for the returnable empties with Ship-to-
party (BOSCH-receiving plant) and Sold-to-party (BOSCH-receiving plant), see section 4.2.2 “Customs
documents”.

In case SUPPLIER exports returnable empties out of the EU, upon request the Export Declaration and accompanying
documents have to be provided to BOSCH.

The following deviating regulation shall apply for the DC division: Returnable empties are supplied free of charge only within
Germany.

SUPPLIER shall check the returnable empties upon receipt and report any deficiencies or defects identified (e.g. quantity
differences, damage, etc.) immediately to the BOSCH contact, indicating the delivery note concerned and providing
photographic evidence, and a short description of the complaint. Subsequent corrective action shall be agreed with the
BOSCH contact on a case-specific basis.
In case of returns crossing customs borders due to deficiencies or defects of the returnable empties, the process “Returnable
empties with or without goods from SUPPLIER to BOSCH” has to be considered.

SUPPLIER shall store and handle returnable empties in a safe, clean and dry environment to avoid any contamination.

3.3.4 Repairs and scrapping

SUPPLIER may only scrap or repair Bosch-specific load carriers given prior consent thereto by BOSCH. The account balance
has to be adjusted accordingly.

3.3.5 Cleaning
Responsibility for cleaning differs by region due to the defined standards:

Deliveries Cleaning Deviations

BOSCH – SUPPLIER responsibility
Within Europe BOSCH
Within North America SUPPLIER
Within South America By agreement
Deviations from these rules are subject to agreement
Within Asia Pacific (including India,
between BOSCH and SUPPLIER
China, Japan, Association of Southeast By agreement
Asian Nations (abbr.: ASEAN)
Within Africa By agreement
Across regions / others By agreement
Figure 3: Cleaning responsibility by region

In line with its responsibility for quality, SUPPLIER shall pack its products only in packaging that meets the cleanliness
requirements for its products as well as BOSCH’s specifications.

If any follow-up cleaning of empties is necessary once BOSCH has assumed responsibility for cleaning, any possible
assumption of costs thereof by BOSCH is subject to prior agreement with BOSCH. SUPPLIER must provide evidence of any
fouling or contamination caused by BOSCH.

3.3.6 Marking of BOSCH-returnable packaging by SUPPLIER

No labels, tags, stickers, internal marking or similar items may be affixed to BOSCH returnable load carriers. The standard
label holders attached are to be used for marking the load carriers. The product tag is inserted in the label holder or placards
and, if necessary, secured with a maximum of two easy to detach adhesive points (complying with VDA recommendation
4500/4504).

Reference: C/SCL-PP | April 2024 C/SCL-PP

Supplier Logistics Manual | Version 6.0 17 | 30

4 Transport logistics
The aim is to ensure punctual, complete, top-quality, and tamper-proof delivery of products to BOSCH by SUPPLIER.

4.1 Transports

4.1.1 General requirements

If BOSCH is paying for the freight (standard Incoterm Free Carrier (FCA) - named place of delivery for pick-up), SUPPLIER
shall use only the forwarders / freight carriers, and courier companies (LSP) specified by BOSCH. Furthermore, the kind of
transport (sea, air, road, rail) given by BOSCH must be kept.

SUPPLIER shall combine multiple deliveries to the same BOSCH unloading point on a single day into a logistically optimized
loading/shipping unit and execute delivery using the specified LSP.

SUPPLIER is responsible for ensuring that its products are safely loaded and the packages secured for transport, particularly
if a LSP is to assume charge of a fully packed container (swap body).
Load securing shall comply with current worldwide regulations and country-specific legislation and must follow state of the
art technology.
If requested, load securing may be removed by the driver.

Third-party goods must not be placed/ loaded in front of the advised BOSCH-goods.

For shipments delivered with Incoterm Delivered At Place (DAP) – named place of destination, the LSP contracted by
SUPPLIER shall ensure that customs clearance is performed by the BOSCH defined customs agent respectively according
to the country-specific BOSCH-requests.

4.1.2 Incoterm DDP – special requirements to SUPPLIER

The Incoterm DDP must only be used in exceptional cases and shall be mutually agreed.
For deliveries within one country or within the EU, the Incoterm DDP is not applicable and must not be agreed.
In exceptional cases of deliveries crossing custom borders under Incoterm DDP, SUPPLIER shall ensure the correct import
customs clearance. This means, import customs clearance is done in the name and on behalf of SUPPLIER.
Doing so, prerequisites for SUPPLIER in the import country are:
- being registered for tax purposes and
- located, or
- using an indirect customs representative.

If the Incoterm DDP was agreed, the import custom clearance must not be done in the name and on behalf of BOSCH.

4.1.3 Transports processed by a Transport Management System (TMS)

If shipment transportation is processed by way of a Transport Management System (TMS), TMS shall be used and any direct
notification to the LSP is no longer permitted. TMS only applies, if Incoterm FCA is agreed. The applicable way of transport
can be found under https://www.bosch.com/company/supply-chain/information-for-business-partners/
If not otherwise agreed, SUPPLIER need to use SupplyOn-WebEDI-module to request pick-up. SUPPLIER shall bear the
cost for usage, if applicable.

Request of transport-notification via BOSCH TMS:

1. SUPPLIER shall issue the notification for each transport via TMS in time according to the agreed cut-off times and
check the successful data transmission.

2. The transport-notification must contain complete and correct data and documents, especially:
- Complete sender and recipient data (in case of usage of BOSCH TMS via SupplyOn, data is automatically
available but has to be corrected in case of a deviating pick-up or deliver-address compared to the call-off).

Reference: C/SCL-PP | April 2024 C/SCL-PP

Supplier Logistics Manual | Version 6.0 18 | 30

- Description of the transported material including BOSCH part number and quantity per line-item (in case of usage
of BOSCH TMS via SupplyOn data is automatically available, if entry to the transport-notification is done with
reference to the order line-item).

- Quantity of packages/handling units, including correct packaging data per package with gross weight, outside
dimensions (length, width, height), and stacking factor. In case of usage of BOSCH TMS via SupplyOn with
maintained “Packaging Instructions” the data transmission of packaging specifications is usually automated based
on the material information.
- Correct dispatch date. For regional TMS upon request, also the delivery date has to be entered.
- In case of a hazardous goods, classification indication according to country-specific regulation.
- In case of crossing customs borders, indication of Harmonized System (HS) Code.
- In case of a special transport ordered by BOSCH, the indication of BOSCH-reference (special transport/ iSTAR-
number (see section 5.1)).

3. Latest at the day of the pick-up:

- All relevant shipping documents shall be uploaded to the BOSCH TMS. This includes delivery note/ packing list,
commercial or proforma invoice, customs documents (Export Accompanying Document (EAD), corresponding to the
Master Reference Number (MRN), Shipper’s Declaration for Dangerous Goods, etc.).
- The delivery note number shall be added in the transport-notification (not applicable if SUPPLIER sends the ASN to
BOSCH via SupplyOn).
- Possible changes of the current delivery compared to the originally planned transport-notification shall be transmitted
to BOSCH in the defined form (not applicable if SUPPLIER sends the ASN to BOSCH via SupplyOn as the ASN
counts as corrective-message).

Important: Changes of the transport-notification are systemwise only possible within defined time-limits (before the cut-off
time) when BOSCH has not ordered the pick-up at LSP yet. For changes afterwards, the defined BOSCH-contact and LSP
must be informed thereof immediately. This also applies for changes at the day of pick-up.

In case of (additional) costs arising due to any above-mentioned changes, BOSCH reserves the right to charge them to
SUPPLIER in form of a Logistics complaint. The same applies for wrong or uncomplete transport-notifications or the refusal
of SUPPLIER to use BOSCH TMS.

Additional request if transports are executed via TMS:

BOSCH provides SUPPLIER with the TMS-contacts to clarify operational questions issues related to BOSCH TMS. This
could contain topics regarding transport-planning or operational deviations. In case of a delay, the defined contacts have to
be informed by SUPPLIER without undue delay.

For less-than-full-truckload (LCL / LTL) freight shipments, unloading and pick-up times between 8:00 am and 4:00 pm shall
be ensured. For full-truck-load or milk-run (FTL/ FCL/ MR) unloading and pick-up times freight can be aligned with the defined
contact person.

If there are changes in pick-up/ unloading areas, SUPPLIER shall inform at least 6 weeks in advance of any potential changes
or new destinations serving as pick-up and unloading points.

SUPPLIER shall inform the defined contacts about the opening hours before public holidays, if they differ from the regular
business opening hours.

In case BOSCH is charged by LSP for any deviation caused by SUPPLIER, BOSCH reserves the right to charge those
costs to SUPPLIER after previous notification (see section 6.1). This includes -but is not limited to- dead freight, additional
waiting time or demurrage at loading/unloading.

Reference: C/SCL-PP | April 2024 C/SCL-PP

Supplier Logistics Manual | Version 6.0 19 | 30

4.1.4 Transports not processed by TMS

If the shipment is not (yet) processed via BOSCH TMS, although BOSCH bears the transport cost, SUPPLIER shall issue a
notification to the LSP specified by BOSCH. SUPPLIER shall do so under its own responsibility, so that the on-time delivery
to BOSCH is ensured. Exceptions are only permitted subject to prior written consent by the BOSCH contact.

In case of air freight, only standard modes (e.g. B-Service, Economy) to be used.
For exceptions the regulations according to section 5.1 shall apply.

The LSP shall collect the shipment within a defined time window or at the time individually agreed between SUPPLIER and
the LSP.

The transport documents (CMR, packing list and delivery note) shall be handed over by SUPPLIER or LSP physically or
electronically at the receiving location.

This way of transportation mode is not permitted anymore, if BOSCH TMS has been introduced for the respective lane.

4.1.5 Couriers services and package shipments

Packages with weight less than 30kg, which cannot be combined on one pallet, shall be processed using courier companies
specified by BOSCH, if the defined packaging specification is kept (combined length and girth as defined in section 10). The
regulations governing the choice of packaging must be observed (see section 3.1.2).

SUPPLIER shall observe any differing regional guidelines governing packages and package shipments.

If the implemented TMS allows the notification of package shipments, those are as well to be announced to BOSCH via TMS.
BOSCH will deal with the courier to pick-up the package shipment.
Depending on the courier, the corresponding package label is provided for printing. SUPPLIER must mount this label to the
shipment.

4.2 Delivery note and transport documents

4.2.1 Delivery note

SUPPLIER shall create the delivery note in the format dictated by DIN 4994/4991. The delivery note number must be
unique. The delivery note shall contain, at minimum, the following information:

 SUPPLIER name and sender address

 SUPPLIER number as assigned at the relevant BOSCH plant supplied
 Recipient address (recipient plant supplied, unloading point as per call-off, for example)
 BOSCH part number (PN)
 Total quantity of PN
 Number and type of packaging with ten-digit BOSCH packing material number (e.g. packing units, Euro pallets) for
returnable packaging
 Number of exchange pallets used per order (see section 3.3.3)
 Delivery note number also printed as a barcode on the delivery note, format in Code 39 as specified by the International
Standards Organization (ISO) and International Electrotechnical Commission (IEC) 16388.
 BOSCH order number or call-off number including item line
 Package number
 Batch number and, where applicable, shelf life expiration date (SLED)
 Revision status of bill of material/parts list, or if the revision identifier is not used: Bill of material/parts list change number
 Mixed HUs
 Clear description of the goods and HS Code, if the shipment crosses customs borders (third countries)
 Specification of kind (e.g. boxes, pallets) and material composition of the packaging material (e.g. wooden pallet, plastic
pallet), if shipment crosses customs borders (third countries), that in case of usage of wooden packaging material

Reference: C/SCL-PP | April 2024 C/SCL-PP

Supplier Logistics Manual | Version 6.0 20 | 30

national laws for Phytosanitary Measures will be met. In case of wooden pallets, the fulfillment of the IPPC requirements
must be clearly stated.
 In case of drop shipments and deliveries from preferential origin countries, the declaration of origin (UE/EzU) with
reference to the commercial invoice must be linked.
 The delivery note number which appears in the transport-notification electronically or in paper must match with the
delivery note number on the commercial invoice.

In alignment with the BOSCH plant supplied a deviation process can be agreed.
BOSCH aims to switch to paperless delivery notes in the future. The implementation will be agreed between SUPPLIER and
BOSCH.

4.2.2 Transport documents

In addition to the delivery note, SUPPLIER normally provides LSP with the following information to record the shipments:
transport (shipping) documents and customs documents.

Transport (shipping) documents

Waybill/ CMR according to applicable standards and possible agreements with the BOSCH plant supplied.

For shipments processed through BOSCH TMS, SUPPLIER creates the waybill directly from the TMS. As a result, the
Transport Order (TO) number is taken over automatically into the waybill.

Should the waybill not be created via TMS, additionally to the standard reference number the TO must be printed on the
waybill.

Customs documents
SUPPLIER shall provide LSP with all documents necessary for customs clearance, i.e. for export in the country of origin, for
transit if applicable, and for import in the destination country, in a permitted form (electronic or in paper form, copies or
originals, signed or not signed) and at the correct time.

SUPPLIER shall provide all documents in TMS necessary for shipments (third country deliveries) handled via the BOSCH
TMS.

Required customs clearance documents include in particular:

 Export declaration
 Transit declaration
 Commercial invoice: The commercial invoice must match the value of the transport documents. Additionally in the invoice
must be separately listed all costs, which are not included in the part price (e.g expenses for R&D, licenses, tools, free-
of-charge provisions from BOSCH)
 Proforma Invoice: In case of free-of-charge deliveries (e.g. non-chargeable samples), the proforma invoice must match
the value of the transport documents. SUPPLIER is obliged to give an usual market price as well as the hint “For
Customs Purpose only” (respectively the value of returnable empties as provided by BOSCH. Furthermore, the reason
for the fee-of-charge delivery has to be explained (e.g. non-chargeable samples, consignment-deliveries). Proforma
invoices for returnable packages must additionally contain the hint “Returnable packaging”, kind of packaging and
material as well as the BOSCH packing material number.
 Packing list
 Packing declaration
 Certificate of non-preferential origin or proof of preferential origin (included in the applicable free trade agreement).
SUPPLIER shall send the original preference proofs (e.g. EUR.1, supplier’s declaration, declaration on invoice) by postal
service to the LSP customs agent named by BOSCH/ responsible contact.
 HS-Code
 Any use of a standard invoice format provided by a LSP (e.g. UPS, FedEx etc.) is only permitted, if the above mentioned
requirements are met.

In case of container transports via sea freight the documents shall be sent in advance.

Reference: C/SCL-PP | April 2024 C/SCL-PP

Supplier Logistics Manual | Version 6.0 21 | 30

Document forms and resulting details required regionally shall be coordinated and agreed with the BOSCH plant supplied.

4.3 Marking (labeling)

4.3.1 General requirements

SUPPLIER shall mark the smallest packing units / packages with a single label (secondary product tag). These secondary
product tags must be provided with a barcode label.

Unless otherwise agreed in accordance with GTL-implementation (see section 4.3.2), all barcodes shall be created and
presented to Code 39 requirements in accordance with ISO/IEC 16388.

In case of a KANBAN processing between BOSCH and SUPPLIER, SUPPLIER shall affix KANBAN cards in a clearly visible
location on the defined packing unit, in line with the agreement with the BOSCH plant supplied. BOSCH shall provide the
KANBAN cards to be used, either in physical or electronic format.

All labels, tags, or other markings on returnable packaging must be easily detachable leaving no residue, requiring no
additional cleaning work upon removal.

If the packing units are protected by a protective foil, the labeling, tags, or other markings shall additionally be affixed outside
the foil.

4.3.2 Global Transport Label (GTL)

Representatives from Europe (ODETTE), Japan (JAMA / JAPIA) and North America (AIAG) have developed a common
"Global Transport Label" standard that can be used worldwide for supplier and customer relations.
BOSCH has been guided by this standard in the design of its goods tag, which must be used by the suppliers for product
labeling worldwide. The marking of all containers with this GTL label is essential for optimizing BOSCH incoming goods.

All details on the related requirements and specifications can be found in the appendix "GTL Guideline"; see
https://www.bosch.com/company/supply-chain/information-for-business-partners/#further-information

SUPPLIER shall transmit the Unique-ID from GTL in the accompanying ASN.

Changeover to GTL labeling and replacing the previous VDA / Odette goods tags (or others) shall be agreed separately
with the BOSCH plant supplied.
Upon request by BOSCH, SUPPLIER needs to implement GTL and accompanying ASN-format.

4.3.3 MAT-Label for specific divisions

Unless otherwise agreed in writing with the responsible BOSCH contact, the following deviating requirement shall apply for
deliveries of electronic goods (semiconductors, PCBs etc.) destined for the Mobility Electronics (ME) division: A MAT Label
shall be used in addition to the other required markings. When using the MAT label, the specific requirements specified in
the Purchasing & Logistics download area must be complied with. Internet: https://www.bosch.com/company/supply-
chain/information-for-business-partners/#further-information
Other BOSCH plants may require use of the MAT label in coordination and agreement with SUPPLIER.

4.4 Special arrangements for transportation of critical goods

SUPPLIER shall issue separate notifications of critical shipment transports if transportation is being organized by BOSCH.

For hazardous goods, SUPPLIER is responsible for ensuring that the collecting LSP is provided with all the required
hazardous goods documents in advance, and that these documents are complete and correct.

Reference: C/SCL-PP | April 2024 C/SCL-PP

Supplier Logistics Manual | Version 6.0 22 | 30

Critical material property

LSP shall be notified of prior to shipment of products which, due to their very nature, cannot be packaged, and of extremely
bulky products, and informed as well as of the required temperature control for heat- or frost-sensitive materials.

4.5 Marking labels for sample parts

Sample parts shall be sent exclusively to the delivery address specified in the order. In addition, sample parts must be clearly
marked as such on the outer packaging. How sample parts are to be labeled shall be agreed with the BOSCH contact in
advance. Sample shipments shall never be delivered together with a series delivery (on pallets, pallet cages, etc.), but must
be delivered in separate packing units.

4.6 Safety and security in the movement of goods

In order to ensure the security of the supply chain (especially regarding certification as “Authorized Economic
Operator“ (AEO)) SUPPLIER has to meet following requirements for goods which are not unpacked or used on BOSCH-
sites, but forwarded in the same packaging (e.g. Trade goods (HAWA), packed spare parts):

- The goods have to be packed in safe places, loaded and protected against unauthorized access
- The packing personnel must be reliable
- Business partners of SUPPLIER which act in the name and on behalf of SUPPLIER are to be informed, that they
must also take appropriate measures

SUPPLIER shall take action commensurate with its business model to facilitate and ensure the security of its supply chain
as defined in the WCO SAFE Framework of Standards and, when necessary, provide adequate documented evidence of
compliance in the form of licenses, authorizations, or declarations (e.g. security declarations, declarations under the U.S.
Customs Trade Partnership Against Terrorism (C-TPAT) or similar programs).

SUPPLIER shall provide the products securely for loading as air freight in line with the applicable legal requirements and
regulations (such as the EU Aviation Security Regulation 300/2008), e.g. in such a way that they can be transported as air
freight without any additional work for BOSCH (radiographic inspection, sniffer dogs, or other checks) and with no delays.
For example, in Europe this can be done by achieving certification as a “known consignor” or by having the products secured
by an authorized agent.
If SUPPLIER is unable to fulfill this requirement, BOSCH shall be notified thereof immediately.

For shipment deliveries into the United States, the C-TPAT regulations defined in the "C-TPAT Minimum Security Criteria
and Guideline" issued by the U.S. Customs and Border Protection shall be observed and can be downloaded from
www.cbp.gov.

If so requested, any information relevant for C-TPAT shall be provided to the BOSCH contact.

5 Special transports and process failures

5.1 Special transports
Special transports shall be implemented, if there is a need to deviate from the defined standard form of transport method and
shipment processing due to process disruptions or failures, in order to reduce transport times. Special transports shall be
organized and paid either by SUPPLIER or by BOSCH in accordance with the principle of causation.

In case the special transports are organized by SUPPLIER, SUPPLIER shall inform the responsible BOSCH contact of the
transport details. In case the organization is within BOSCH, this applies vice versa.

Prior written agreement from the BOSCH contact is required if BOSCH is to assume the related costs.
BOSCH shall record every special transport caused by SUPPLIER and incorporate this information into the SUPPLIER
assessment.

Reference: C/SCL-PP | April 2024 C/SCL-PP

Supplier Logistics Manual | Version 6.0 23 | 30

5.2 Disruption of delivery (process failures), risk- and crisis management

If disruptions (process failures) occur at SUPPLIER that impact shipment deliveries to BOSCH (in particular the delivery
date or shipment quantity or quality), SUPPLIER shall undertake whatever measures are required to resolve the failure,
taking into account the BOSCH quality requirements.

If it is discernable that, despite the countermeasures undertaken, agreements or assurances cannot be met, SUPPLIER shall
proactively notify the BOSCH contact immediately of the situation, without being requested to do so. SUPPLIER shall
coordinate and agree with BOSCH on how to further proceed, e.g. regarding a new delivery date or delivery quantity.

If requested by BOSCH, the SUPPLIER shall provide BOSCH with the following information, at minimum:
 The cause of the disturbance and corrective actions (see section 6.1)
 The maximum production capacity available, PLANNED and ACTUAL output quantities, personnel capacity, and the
current shift model (number of hours, shifts, and working days per week). Tracking sheets specified by BOSCH shall be
completed truthfully and on a rolling basis, providing current figures and forecasts to BOSCH
 Reviewed alternative production options
 Possible options for reducing the transportation times by implementing special transports
 Backlog reduction plan

BOSCH may file and enforce complaints or claims arising from or in connection with special transports needed for reasons
SUPPLIER is responsible for, process nonconformities, failure to comply with delivery dates or quantities, and any other
nonconformities and disruptions.

SUPPLIER shall provide verifying evidence that it has a defined process in place for early warning and decision-escalation
management to address process nonconformities and will appoint contact persons authorized to make decisions should a
task force be established.

6 Logistics quality
6.1 Complaint and Claims Management
A logistics complaint may be triggered by a process disruption or failure at BOSCH that was caused by SUPPLIER.
SUPPLIER shall be liable for costs arising from logistics errors and/or damages.

Logistics complaints are recorded and evaluated internally by BOSCH in terms of the costs caused in the given context.

Potential logistics complaints are summarized in a catalogue of failures that contains the additional efforts that BOSCH incurs
(see https://www.bosch.com/company/supply-chain/information-for-business-partners/#further-information)
These efforts shall be multiplied on the basis of minute factors by the average plant-specific hourly rates and BOSCH reserves
the right to charge to SUPPLIER.

In the event of failure to comply with the specifications set out in this Supplier Logistics Manual, and any additional
requirements defined for a specific BOSCH location, BOSCH reserves the right to refuse to accept the shipment concerned.

In the event of a logistics complaint (in form of a quality-notification), SUPPLIER is notified thereof and requested to analyze
the failure and initiates appropriate containment and corrective actions. In case there is no contradiction to the quality-
notification within three (3) calendar days, it is considered as accepted.

SUPPLIER shall address the logistics complaint from BOSCH at the request of BOSCH with containment and corrective
actions in accordance with the 8Ds method. Depending on the criticality of the failure, BOSCH reserves the right to define
the extent and can request the associated documentation.

BOSCH reserves the right to assess the supply chain maturity and conduct process audits on site at SUPPLIER’s premises,
or to have a third party contracted by BOSCH conduct such reviews, or to request a logistics self-assessment by SUPPLIER
including action plans (for example based on the Global Materials Management Operations Guidelines / Logistic Evaluations
(MMOG/LE) (as defined in section 10)).

Reference: C/SCL-PP | April 2024 C/SCL-PP

Supplier Logistics Manual | Version 6.0 24 | 30

The regulations governing warranty claims, product liability, and recalls as well as cancellation and termination rights in
Sections 9 through 11 of the Robert Bosch GmbH terms and conditions of purchase shall apply in the event of logistics-
related failures. Other claims by BOSCH in connection with logistics complaints remain unaffected.

6.2 Dynamic Supplier Classification (DSC – section “Supplier Logistics Capability” (SLC))
The aim of such dynamic supplier evaluation is to provide comprehensive systematic assessment of SUPPLIERS based on
standardized criteria. The results of the Dynamic Supplier Classification (DSC) shall be duly considered when awarding new
projects and orders.

The Supplier Logistics Capability (SLC) is the logistical assessment part of the DSC, in which factors relevant to the
assessment are adapted to the defined logistics strategy.

6.3 On-Time-Delivery (OTD)

On-Time-Delivery (OTD) measurement at BOSCH is based on the applicable Incoterms in relation to the respective sphere
of influence of SUPPLIER:
For Free Carrier (FCA): Dispatch date and quantity according to the call-off compared to the dispatch date and quantity
according to the ASN.
For Delivered At Place (DAP) and Delivery Duty Paid (DDP): Arrival date and quantity according to the call-off compared to
the actual date and quantity of the goods received posting.

Deviating regulations may apply for BOSCH Trade, Industry and Service (non-automotive) organizational units.

7 Further development of logistics

For the purpose of continuous further development, SUPPLIER commits to proactively participate in future innovations,
review such developments taking into consideration their technical feasibility and cost effectiveness, and implement them
subsequent to mutual coordination and agreement with BOSCH.

8 Related applicable documents

See documents provided under https://www.bosch.com/company/supply-chain/information-for-business-partners/#global-
supplementary-terms-and-conditions

9 List of abbreviations
ABS Acrylonitrile Butadiene Styrene
AIAG Automotive Industry Action Group
AS2 Applicability Statement 2
ASN Advanced Shipping Notice
BT Building Technologies (a division of Bosch)
CMR Convention relative au contrat de transport international de marchandises par route
C-TPAT Customs-Trade Partnership Against Terrorism
DC Drive and Control (division of Bosch Rexroth)
DIN Deutsches Institut für Normung e.V. (German Institute for Standardization)
DSC Dynamic Supplier Classification
EDI Electronic Data Interchange
EDIFACT Electronic Data Interchange For Administration, Commerce and Transport
EPE Expanded Polyethylene
EPP Expanded Polypropylene
EPS Expandable Polystyrene
ESD Electrostatic Discharge
ESDS Electrostatic Discharge Sensitive Device

Reference: C/SCL-PP | April 2024 C/SCL-PP

Supplier Logistics Manual | Version 6.0 25 | 30

EUR.1 Movement certificate form (used in international commodity traffic)

EZRS Erzeugnisse und Rohstoffe (German for products and raw materials)
GTL Global Transport Label
GS1 Global Standard One
HAWA Handelsware (German for trade goods)
HS-Code Harmonized System Code (customs tariff number)
HU Handling Unit
ID Identifier, identification code or marking
IEC International Electrotechnical Commission
IPPC International Plant Protection Convention
ISO Internationale Organisation for Standardization
ISPM International Standards for Phytosanitary Measures
JIT Call E-Kanban
KLT KLT boxes (Euro containers)
LAB Lieferplanabruf (German for the English term “call-off”)
LSP Logistics Service Provider
MAT Material
ME Mobility Electronics (a division of BOSCH)
MMOG/LE Materials Management Operations Guidelines/Logistics Evaluation
MRN Master Reference Number (formerly Movement Reference Number)
OFTP2 Odette File Transfer Protocol 2
OTD On Time Delivery
PCB Printed Circuit Board (Leiterplatten)
PDS Packaging Data Sheet (Verpackungsdatenblatt)
PE Polyethylene
PET Polyethylene Terephthalate
PN Part Number (equivalent to the German Sachnummer)
PO Purchase Order
PP Polypropylene
PS Polystyrene
PT Power Tools (a division of Bosch)
PUR Polyurethane
PVC Polyvinylchloride
ROP Reorder Point
SBI Self-billing Invoice (English equivalent of the German Gutschriftenanzeigeverfahren (GAV)
SLED Shelf Life Expiration Date
SSCC Serial Shipping Container Code
STL Ship to line
TMS Transport Management System
TO Transport Order
TRGS 615 Technische Regel für Gefahrstoffe (615: Verwendungsbeschränkung für Korrosionsschutzmittel)
/ German Technical Rules for Hazardous Substances (615: Restrictions on the use of anticorrosion
agents)
VCI Volatile Corrosion Inhibitor
VDA Verband der Automobilindustrie (German Association of the Automotive Industry)
VMI Vendor Managed Inventory

Figure 4: List of abbreviations

Reference: C/SCL-PP | April 2024 C/SCL-PP

Supplier Logistics Manual | Version 6.0 26 | 30

10 Definition of terms
Alternative packaging An alternative to the packaging agreed for the series delivery (normally consisting
of one-way materials). Alternative packaging is normally to be added to the
packaging specification.
BOSCH contact The contact named by BOSCH for SUPPLIER (usually the procurement planner of
the BOSCH plant supplied).
Call-Off (LAB) BOSCH prepares delivery schedules with quantities and delivery dates and
transmits these to SUPPLIER using call-offs. A call-off contains (in addition to the
non-binding preview) the order for the products to be delivered by SUPPLIER at the
delivery date stated in the call-off and is adjusted to the current requirements
situation at BOSCH.
Call-Off (LAB) usage at DC Within the BOSCH Drive Control and Technology (DC) division, for scheduling
agreement call-offs the statistical (i.e. originally scheduled) delivery date is relevant
with regard to any costs arising from delay in delivery. The same applies for single
purchase orders if delivery schedules are not used.
ROP Pull (reorder point pull) BOSCH division Power Tools (PT) uses a control concept is used in which the binding
call-off is transmitted using a PO and the rolling preview using call-offs (ROP pull).

Gross demands Gross requirements constitute the total demand of BOSCH production
requirements.
Stock at the BOSCH plant or products that, subsequent to outgoing goods issue
from BOSCH storage, are underway to production, do not count towards gross
requirements
Cutoff time The cutoff time in the TMS environment defines the time by which the shipment and
all relevant data must be registered (for collection to take place on the subsequent
day). The standard cutoff time for release of the Transport Order (TO) is 11:00 on
the day before collection.
Global MMOG/LE The Global Materials Management Operations Guidelines / Logistic Evaluations is a
standardized assessment tool that contains around 200 logistics assessment
criteria and measures an organization's processes against best practice in the
industry. (Internet: https://www.odette.org/mmog)
GS1 standard (SSCC code) Refers to a globally unique ID. The Serial Shipping Container Code (SSCC) is used
to uniquely identify logistical units (shipments, packages, HUs) on a one-time-only
basis.
Combined length and girth Measurement (circumference [across the two shorter sides] + longest side)
Incoterm The coding of an Incoterm comprises the following: XXX (e.g. FCA) followed by the
named place of delivery/destination (e.g. FCA Feuerbach). The current Incoterms
(e.g. currently the Incoterms 2020) shall apply.
Crisis Triggered by a temporary event situation that endangers or adversely affects the
regular business of BOSCH, usually with possible adverse effects on the BOSCH
customers.
Loading unit / handling unit (HU) Normally a pallet fully loaded with multiple packages.
SUPPLIER The contracting party of the applicable supply agreement on the vendor side.
Package Multiple products combined into a carton or small load carrier.
Written / written form Within this document only and unless otherwise agreed, the requirement for written
form is satisfied by a telecommunications transmission of a declaration in a written
message or using another method suitable for permanent reproduction in writing
(e.g. e-mail or other electronic telecommunications systems).
Stack factor (dynamic) Static: The stacking factor defines the number load carriers that can be stacked on
top of one another.
Dynamic: The dynamic stacking factor applies for moving quantities.
The stack factor is defined as follows:

Reference: C/SCL-PP | April 2024 C/SCL-PP

Supplier Logistics Manual | Version 6.0 27 | 30

0 (SAP) = not stackable = TMS 1  must be marked with warnings!

1 (SAP) = stack of 2 (1+1) = TMS 2
2 (SAP) = stack of 3 (2+1) = TMS 3
99 (SAP) = flexible stacking = TMS 999
Composite material Material made of two or more bonded materials (example: aluminum composite
bag, climate protection bag).
Statistical delivery date Used primarily at GB DC, containing the original delivery deadline that is not moved
in case of delays caused by SUPPLIER, and is used to measure on-time delivery
compliance.
Unique ID A unique, assigned number for identifying and tracking packing units
Forecast requirements (preview Non-binding planned figures outside of the production release once SUPPLIER has
quantity) established its production capacity. It is intended merely to provide SUPPLIER with
information on future demand from BOSCH and enable long-term capacity
planning.
BOSCH plant supplied This term also includes (de)consolidation centers in the case of commodities,
merchandise products or consignment goods.
Working day Working days in SUPPLIER’s country.

Figure 5: Definitions of terms

Reference: C/SCL-PP | April 2024 C/SCL-PP

Supplier Logistics Manual | Version 6.0 28 | 30

11 Attachments
11.1 Attachment 1: Packaging Data Sheet

Reference: C/SCL-PP | April 2024 C/SCL-PP

Supplier Logistics Manual | Version 6.0 29 | 30

Reference: C/SCL-PP | April 2024 C/SCL-PP

Supplier Logistics Manual | Version 6.0 30 | 30

Robert Bosch GmbH

C/SCL-PP
Corporate Supply Chain Management Logistics
Postfach 30 02 20
70442 Stuttgart
Germany

bosch.logistics@de.bosch.com

Reference: C/SCL-PP | April 2024 C/SCL-PP