Unit 1 Tourism
Unit 1 Tourism
Unit 1: Introduction
Tourism – Definition and Meaning- In India we see the origin of the concept of Tourism in Sanskrit
Literature. It has given us three terms derived from the root word “Atana” which means going out
and accordingly we have the terms:
•Tirthatana–It means going out and visiting places of religious merit.
•Paryatana- It means going out for pleasure and knowledge.
•Deshatana- It means going out of the country primarily for economic gains.
In simple terms Tourism is the act of travel for the purposes of leisure,pleasure or business, and the
provision of services for this act. There are two important components that make up tourism:
1. The practice of travelling for pleasure.
2. The business of providing tours and services for persons travelling.
Here we are discussing the features of the above two components. The following are required, to
make travel possible:
1. Discretionary income, i.e. money to spend on non-essentials
2. Time in which to do so.
3. Infrastructure in the form of accommodation facilities and means of transport.
Five main characteristics of tourism
1. Tourism arises from a movement of people to, and their stay in, various destinations.
2. There are two elements in all tourism: the journey to the destination and the stay including activities
at the destination.
3. The journey and the stay take place outside the usual place of residence and work, so that tourism
gives rise to activities, which are distinct from those of the resident and the working population of the
places, through which the tourist travels and in which they stay.
4. The movement to destinations is of temporary, short-term character, with the intention of returning
to the usual environment within a few days, weeks or months.
5. Destinations are visited for purposes other than taking up permanent residence or
employment remunerated from within the places visited.
Differences between Travel and Tourism- Though the words Travel and Tourism are synonymized
and used interchangeably but Tourism is a wider concept and encompasses a lot more than travel
alone. Travel implies journeys undertaken from one place to another for any purpose including
journeys to work and as a part of employment, as a part of leisure and to take up residence; whereas
Tourism includes the journey to a destination and also the stay at a destination outside one’s usual
place of residence and the activities undertaken for leisure and recreation. All tourism includes some
travel, but not all travel is tourism .A person may often travel for a wide variety of purposes of which
tourism is only one. Howeverif properly handled a part of the travel for non tourism purposes can be
motivated into travel for tourism as an additional purpose. For example a person on a journey as a
part of employment to a place with one or more tourist attractions –like a spot of scenic beauty or
historical significance, a pilgrimage, a lake, etc. can be induced to spare some time and money for
a short visit and or stay for tourism purposes alone .In this sense every traveller is a ‘potential’ tourist
and is up to the managers of the industry to tap this’ potential’ and convert the traveller into an ‘actual’
tourist.
Concept of Tourism - Tourism is an ever-expanding service industry with vast growth potential and
has therefore become one of the crucial concerns of the not only nations but also of the international
community as a whole. In fact, it has come up as a decisive link in gearing up the pace of the socio-
economic development world over.
It is believed that the word tour in the context of tourism became established in the English language
by the eighteen century. On the other hand, according to oxford dictionary, the word tourism first
came to light in the English in the nineteen century (1811) from a Greek word 'tomus' meaning a
round shaped tool.' Tourism as a phenomenon means the movement of people (both within and across
the national borders).Tourism means different things to different people because it is an abstraction
of a wide range of consumption activities which demand products and services from a wide range of
industries in the economy.
In 1905, E. Freuler defined tourism in the modem sense of the world "as a phenomena of modem
times based on the increased need for recuperation and change of air, the awakened, and cultivated
appreciation of scenic beauty, the pleasure in. and the enjoyment of nature and in particularly brought
about by the increasing mingling of various nations and classes of human society, as a result of the
development of commerce, industry and trade, and the perfection of the means of transport.
Professor Huziker and Krapf of the. Berne university in 1942 defined tourism as 'the sum total of
phenomena and relationship arising from travel and stay of nonresidents, in so far as they do not lead
to permanent residence and are not connected with any earning activities'.'' Another broad definition
was formulated by
On 4"" march 1993, the international organization, the World Tourism Organization (UN-WTO) gave
modern definition of tourism as 'tourism is defined as the activities of persons traveling to and staying
in place outside their usual environment for more than one consecutive year for leisure, business and
other purposes not related to the exercise of an activity remunerated from within the place visited.
The use of this broad concept makes it possible to identify tourism between countries as well as
tourism within a country. Tourism refers to all activities of visitors, including both tourists (overnight
visitors) and same day visitors.
In general way tourism can be defined as the temporary movement of the people to destinations away
from their usual place or normal habitat, the activities entered upon during their stay in those
destination and the facilities developed to provide their requirements / needs. The study of tourism
involves the motivation and experience of the tourists on the one hand, the expectations of an
adjustment made by the local residents of the concerned area, and the role played by the several
interceding agencies of moving, housing, feeding, and entertaining people as they go from a place of
their habitat to another for business and or pleasure. The industry primarily incorporates five groups
of activities, i.e., transportation, accommodation, catering/retail, recreation, and travel related
services.
Importance of Tourism- Tourism and hospitality, which are inextricably linked to each other, are
among the major revenue-earning enterprises in the world. They happen to be among the top
employers too. There has been an up market trend in tourism over the last few decades as travel has
become quite common. People travel for business, vacation, pleasure, adventure or even medical
treatments.
With several business-related activities associated with tourism, the industry has a tremendous
potential of generating employment as well as earning foreign exchange. There are many countries
in the world, such as Mauritius, Malaysia, Singapore, Fiji, and the Caribbean, whose economies are
primarily driven by tourism. Tourism can contribute to the economic growth of a country in the
followings ways:
Employment Generation-It creates a large number of jobs among direct services providers (such as
hotel, restaurants, travel agencies, tour operators, guide and tour escorts, etc.) and among indirect
services providers (such as suppliers to the hotels and restaurants, supplementary accommodation,
etc.)
Infrastructure Development-Tourism spurs infrastructure development. In order to become an
important commercial or pleasure destination, any location would require all the necessary
infrastructure, like good connectivity via rail, road, and air transport, adequate accommodation,
restaurants, a well-developed telecommunication network, and, medical facilities, among others.
Foreign Exchange-The people who travel to other countries spend a large amount of money on
accommodation, transportation, sightseeing, shopping etc. Thus, an inbound tourist is an important
source of foreign exchange for any country.
Impacts of Tourism- Establishing or developing a tourism industry involves expenditure as well as
gains, costs, and benefits. If these impacts are taken into consideration from the outset of planning,
strengths and opportunities can be maximized while weaknesses and threats can be minimized.
Each destination will be different in terms of tourism characteristics. The cost and benefits of tourism
will vary in each destination and can change over time, depending on tourism and other activities in
a destination’s local and regional context.
Economic Impacts-Tourism activities impact the economy of the country as well as the local economy
of the destination.
Economics Benefits
• Tourism generates local employment, directly in the tourism sector and in support and
resource management sectors.
• Tourism stimulates profitable domestic industries, hotels and other lodging facilities,
restaurants and food services, transportation systems, handicrafts, and guide services.
• Tourism generates foreign exchange for the country and injects capital and new money into
the local economy.
• Tourism helps to diversify the local economy.
• Improved tourism infrastructure.
• Increase tax revenues from tourism.
Economic Costs
• Higher demand created by tourism activity may increase the price of land, housing and a range
of commodities necessary for daily life.
• Demands on health services provision and police service increase during the tourist seasons
at the expense of the local tax base.
Social Impacts- Tourism also affects the society of the destination in good as well as bad ways. It
benefits and costs the local communities.
Social Benefits
• The quality of a community can be enhanced by economic diversification through tourism.
• Recreational and cultural facilities created for tourism can be used by local communities as
well as domestic/international visitors.
• Public spaced may be developed and enhanced through tourism activity.
• Tourism Enhances local community’s esteem and provides an opportunity for greater
understanding and communication among people of diverse background.
Social Costs
• Rapid tourism growth can result in the inability of local amenities and institutions to meet
service demands.
• Without proper planning and management, litter, vandalism, and crime often accompany
tourism development.
• Tourism can bring overcrowding and traffic congestion.
• Visitors bring with them material wealth and apparent freedom. The youths of the host
community are particularly susceptible to the economic expectations these tourists bring and
can result in complete disruption of traditional community ways of life.
• The community structure may change, e.g. community bonds, demographics, and institutions.
• The authenticity of the social and cultural environment can be changed to meet tourism
demands.
Cultural Impacts- Tourism activities also affect the culture of the host country. There are many
positive and negative cultural impact of tourism.
Cultural Benefits
• Tourism can enhance local cultural awareness.
• Tourism can generate revenue to help pay for the preservation of archaeological sites, historic
buildings, and districts.
• Despite criticism about the alteration of cultures to unacceptable levels, the sharing of cultural
knowledge and experience can be beneficial for hosts and guests of tourism destinations and
can result in the revival of local traditions and crafts.
Cultural Costs
• Youth in the community begin to emulate the speech and attire of tourists.
• Historic sites can be damaged through tourism development and pressures.
• There can be long-term damage to cultural traditions and the erosion of cultural values,
resulting in cultural change beyond a level acceptable to the host destination.
Environmental Impact- Tourism impacts on the environment in positive as well as negative way.
These impacts are following below.
Environmental Benefits
• Parks and nature preserves may be created and ecological preservation supported as a
necessity for nature-based tourism.
• Improved waste management can be achieved.
• Increased awareness and concern for the environment can result from nature-based tourism
activities and development.
Environmental Costs
• A negative change in the physical integrity of the area.
• Rapid development, over-development, and overcrowding can forever change the physical
environment and ecosystems of an area.
• Degradation of parks and preserves.
Trends in Tourism Industry- The most important economic feature of activities related to the
tourism sector is that they contribute to the high-priority goals of developing countries- the generation
of income, employment and foreign-exchange earnings. In this respect, the tourism sector can play
an important role as a driving force of economic development. The tourism sector is probably the
only service sector that provides concrete and quantified trading opportunities for all nations,
regardless of their level of development. For many developing countries tourism is one of the
fundamental pillars of development process because it is one of the dominant activities in the
economy, while for others, particularly by islands and some small economies, it is the only source of
foreign currency and employment, and therefore constitutes the platform for their economic
development. Moreover, tourism is essential in balancing the commercial deficit and overcoming
external pressure during different stages of economic development of a country.
The impact this industry can have in the different stages of economic development depends on the
specific characteristics of each country. Given the complexity of tourism consumption, its economic
impact is felt widely in other production sectors, contributing in each case towards achieving the aims
of accelerated development.
Generally Tourism and travel related services includes services provided by hotels and restaurants
(including catering), travel agencies and tour operator services, tourist guide services and other related
services. And one of the most crucial aspects of tourism is the cross-border movement of consumers.
This permits even unskilled workers in remote areas to become services exporters, for instance, by
selling craft items, performing in cultural shows or working in hotels and lodges.
Tourism in India- problems & prospects- From 17000 tourists in 1951 to over 10 million by 2017
the Indian travel and tourism industry is prospering enormously. It contributed 9.4 % to India’s total
GDP (Gross Domestic Product) in 2017 and provided 41.622 million jobs to the people. Yet, we are
relatively far behind several other small countries like Singapore and Hong Kong. This article will
help you to know more about the challenges alongside the wide prospects of the Indian tourism
industry.
Prospects- India are gifted with massive diversity in culture, geography, and art which pull in a
colossal measure of voyagers to the nation. Different new forms of tourism that are being introduced
in recent years are also helping to build up the country’s tourism industry. Medical tourism, eco-
tourism, adventure tourism, and cruise tourism have also gained a lot of popularity and attention
among foreigners now and have the potential for high growth in the near future. The Himalayas are
the greatest assets of India in adventure tourism.
Tourism industry for India is a beautifully prospering and promising field. Taking sufficient measures
to confront the difficulties presented and further enhancing the prospects can guarantee unlimited
chances and development of the nation.
Problems-
1. Lack of proper infrastructure- An entrenched framework of infrastructure which includes proper
transportation facilities, health facilities, stable, and uninterrupted connectivity and other human
resources are mandatory for stable tourism. India positioned 112nd in the ICT readiness component
and 104th rank in the health and hygiene components of the WEF’s Travel and Tourism
Competitiveness Index, 2017. This basically mirrors the poor quality infrastructure our nation has.
One of the significant reasons for this is the improper allocation of financial resources for the tourism
sector. If we look at the 2017-18 budgets we can see that only 1840 crore was allocated for a
prospering and promising sector like tourism.
2. Human resources- Highly skilled and potential men hold an inevitable part of the tourism sector.
To maintain the growth of our Indian travel and tourism industry a large amount of skilled man force
is required at different levels. In the past years, there was an exploding increase in manpower for
other sectors like banking, engineering, and medicine. This gradually prompted abatement in the
human resources available for the tourism sector. Thus at present, there is a huge demand for the
workforce in both the hospitality and tourism sectors.
3. Insufficient promotion and marketing- Great promotion and enough marketing push are excessively
indispensable for a nation’s travel industry improvement. Be that as it may, in India, the financial
backing allotted to help and advance the travel industry is moderately less contrasted with other tourist
destinations. At present India needs a colossal move from the conventional marketing techniques that
are still being followed to a much modern approach.
4. Taxation- High taxes on the entire industry including the airline facilities, hotels, and tour operators
are highly expensive. This is the one main reason why India loses to other less expensive countries
when it comes to tourism. For instance, consider the price of air tickets. It varies in all the 29 states.
5. Security issues- Security is one of the major challenges faced by Indian tourism. The increasing
rate of sexual abuse of women, theft, credit card fraud, identity theft, food poisoning, terrorism, and
public violence is affecting Indian tourism to a high extent.
• TDCs are responsible for the planning, development, and maintenance of tourism
infrastructure such as hotels, resorts, transportation facilities, tourist information
centers, and heritage conservation projects. This ensures that tourists have access to
quality accommodations and services.
• Example: Rajasthan Tourism Development Corporation (RTDC) has been
instrumental in building heritage hotels and resorts, creating "tourism circuits" to
connect different tourist destinations and improving facilities for tourists.
3. Public-Private Partnerships (PPP)
• TDCs often work with private enterprises through Public-Private Partnerships to
develop tourism infrastructure. These partnerships help in attracting investment and
expertise from the private sector to enhance the tourism experience.
• Example: Maharashtra Tourism Development Corporation (MTDC) has partnered
with private players to develop eco-tourism resorts and other tourism projects like
theme parks, boosting tourism and local employment.
4. Sustainable Tourism Practices
• TDCs play a key role in promoting sustainable tourism practices. They work to
ensure that tourism development is done in a way that minimizes environmental
impact, preserves local culture, and benefits the local economy.
• Example: Kerala Tourism Development Corporation (KTDC) promotes
"Responsible Tourism" by focusing on eco-friendly resorts, promoting local culture,
and ensuring the participation of local communities in tourism projects.
5. Cultural and Heritage Conservation
• TDCs are responsible for the preservation and promotion of a region’s cultural and
heritage assets. This includes restoring historical sites, organizing cultural festivals,
and promoting local art, music, and traditions to attract tourists.
• Example: Gujarat Tourism has been instrumental in preserving UNESCO World
Heritage Sites like the Rani ki Vav (Queen’s Stepwell) and promoting festivals like
the Rann Utsav, a celebration of local culture and crafts in the White Desert of
Kutch.
6. Capacity Building and Training
• To ensure the tourism industry thrives, TDCs focus on capacity building by
providing training programs to develop the skills of people employed in the tourism
and hospitality sectors. They ensure that staff are trained in hospitality, customer
service, and other aspects of tourism management.
• Example: ITDC runs the Ashok Institute of Hospitality & Tourism Management
(AIH&TM), which offers professional courses to train young professionals in
hospitality management.
7. Facilitating Investment in Tourism
• TDCs act as a link between the government and private investors, encouraging
investment in tourism projects. They provide information on investment
opportunities, help navigate regulatory frameworks, and ensure a business-friendly
environment.
• Example: Tourism Malaysia promotes investment opportunities in tourism
infrastructure and services, like hotel development and eco-tourism projects, by
offering incentives and facilitating approvals for private companies.
8. Tourism Policy and Planning
• TDCs collaborate with local governments to draft and implement tourism policies
that guide the development of the sector. These policies ensure a strategic approach
to promoting tourism, considering factors like environmental conservation, regional
economic development, and infrastructure needs.
• Example: The Madhya Pradesh State Tourism Development Corporation
(MPSTDC) works closely with the state government to create policies that promote
religious, adventure, and eco-tourism.
Sustainable Tourism
Sustainable tourism is tourism that minimizes the costs and maximizes the benefits of tourism for
natural environments and local communities, and can be carried out indefinitely without harming the
resources on which it depends. Tourism is one of the largest global industries, with much of the
growing market focused around pristine natural environments such as coastal and marine protected
areas. MPAs are increasingly attracting interest from foreign visitors, as well as local residents.
Tourism can benefit local communities and MPAs through revenue generation and employment.
However, tourism can also threaten MPA resources by destroying habitat, disturbing wildlife,
impacting water quality, and threaten communities by over-development, crowding, and disruption
of local culture. In addition, conventional tourism often does not benefit the local community when
tourist revenue “leaks” to outside operators. As a result, tourism can destroy the very resources on
which it depends. In contrast, sustainable tourism is deliberately planned to benefit local residents,
respect local culture, conserve natural resources, direct more of the profits to the local community
and MPA, and educate both tourists and local residents about the importance of conservation.
Stakeholders - those with an interest or stake in the decisions being made - should be involved at all
stages of planning for any management endeavor in protected areas, including sustainable tourism in
and around MPAs. Stakeholders include local community members, government, NGOs, as well as
the tourism industry and the tourists, and many other groups. A first step in planning for sustainable
tourism is to identify the stakeholders and open communications with them. Local communities,
NGOs, and the tourism industry all need to collaborate to help produce sustainable tourism enterprises
that are locally beneficial and also economically feasible.
Sustainable tourism is: Environmentally responsible travel and visitation to natural areas, in order to
enjoy and appreciate nature (and any accompanying cultural features, both past and present) in a way
that promotes conservation, has a low visitor impact, and provides for beneficially active socio-
economic involvement of local peoples. (World Conservation Union,1996) Tourism has become an
important economic activity in and around MPAs and other protected areas around the world.
Well-planned sustainable tourism programs provide opportunities for the visitor to experience natural
areas and human communities, and learn about the importance of marine conservation and local
culture. Additionally, sustainable tourism activities can generate income for both local communities
and MPAs. Sustainable tourism is particularly promising as a key mechanism for local communities
to benefit from the environmental and biodiversity resources of the MPA, such that they may be
motivated to preserve those resources.
How does sustainable tourism differ from conventional tourism? Conventional tourism is not
necessarily planned to enhance conservation or education, does not benefit the local community, and
can rapidly damage a fragile environment. As a result it can destroy, or unrecognizably alter, the very
resources and cultures on which it depends. In contrast, sustainable tourism is deliberately planned
from the beginning to benefit local residents, respect local culture, conserve natural resources, and
educate both tourists and local residents. Sustainable tourism can produce the same profits as
conventional tourism, but more of the profits stay with the local community, and the region’s natural
resources and culture can be protected. In many cases, conventional tourism practices of the past have
posed a major threat to marine conservation due to lack of management controls and effective
planning mechanisms. In contrast, sustainable tourism deliberately seeks to minimize the negative
impacts of tourism, while contributing to conservation and the well-being of the community, both
economically and socially.
Conventional tourism does not often provide sources of funding for both conservation programs and
local communities, while providing incentives for protecting areas from practices and development
that are harmful to the natural beauty of an area.
Opportunities and threats can only be controlled through well-planned and managed sustainable
tourism.
CONVENTIONAL TOURISM
1. Has one goal: profit 2. Often not planned in advance; “it just happens” 3. Tourist oriented 4.
Controlled by outside parties 5. Focus on entertainment for tourists 6. Conservation not a priority 7.
Communities not a priority 8. Much revenue goes to outside operators & investors
SUSTAINABLE TOURISM 1. Planned with three goals: profit, environment, and community (triple
bottom line) 2. Usually planned in advance with involvement of all stakeholders 3. Locally oriented
4. Locally controlled, at least in part 5. Focus on educational experiences 6. Conservation of natural
resources a priority 7. Appreciation for local culture a priority 8. More revenue stays with local
community and MPA
The triple bottom line of sustainable tourism Sustainable tourism has three key components,
sometimes referred to as the “triple bottom line”: (International Ecotourism Society, 2004):
2. Socially and culturally, it does not harm the social structure or culture of the community where it
is located. Instead it respects local cultures and traditions. It involves stakeholders (individuals,
communities, tour operators, government institutions) in all phases of planning, development, and
monitoring, and educates stakeholders about their roles.
3. Economically, it contributes to the economic well being of the community, generating sustainable
and equitable income for local communities and as many other stakeholders as possible. It benefits
owners, employees and neighbors. It does not simply begin and then rapidly die because of poor
business practices. A tourism enterprise that meets these three principles will “do well by doing good”.
This means running a tourism business in such a way that it doesn’t destroy natural, cultural, or
economic resources, but rather encourages an appreciation of the very resources that tourism is
dependent on. A business that is run on these three principles can enhance conservation of natural
resources, bring appreciation to cultural values, bring revenue into the community, AND be profitable
1. Communities, traditions, and ways of life enhance the tourism experience. It’s possible only if they
receive a fair part of the financial benefits. The preferences of the host regions’ inhabitants and
communities are considered. It is done while making these judgments. It reduces the adverse effects
of tourism on the environment to achieve ecological sustainability. This is done by helping to preserve
and improve conservation. It returns a portion of the money earned to the protected area.
2. Tourism-related activities must have as minimal of a negative impact. It accounts for the impact on
the neighborhood and its citizens to achieve social sustainability. The creation of tourism forms that
don’t interfere with and upend the daily routines of residents. Neither in the tourist destination,
preventing contentious interactions
3. Tourism-related activities should have as little of a negative impact as possible. It talks about their
impact on the local population’s cultures, traditions, and customs. This helps in achieving cultural
sustainability. Travel tours should be an enriching experience.
4. Creating a segment of the tourism industry is considered. It can assess the uniqueness and
authenticity of regional cultures. They should be conserved and prevented from being influenced by
“external” cultural influences.
5. Increasing the local population’s economic gains from tourism development to achieve economic
sustainability. The preservation and economic growth of regional communities and protected areas
are fundamental tenets of sustainable tourism.
7. Improving the tourist’s attitude toward the environment. Minimizing the damage through better
awareness and consideration of the impact he creates.
8. In addition to the interpretation component, this also includes an ecological education component,
which is vital from the standpoint of the product and of the local administrations (for tourists, locals,
local government, rural and urban population, etc.).
9. A crucial component of sustainable tourism is local control. All decisions relating to developing a
sustainable tourism industry involve and consult the local people. They involve those who actively
participate in decision-making.
10. The important element is local proprietorship over tourism infrastructure elements like motel
complexes. Local government and the community are active participants and in command. It applies
especially when it comes to their financial resources.
11. What guarantees and enforces the principles of sustainable development in the tourism industry?
A proper mentality, a firm stance and laws and regulations.
1) Using resources sustainably. The conservation and sustainable use of resources- natural, social
and cultural – is crucial and makes long-term business sense.
2) Reducing over-consumption and waste. Reduction of over-consumption and waste avoids the
costs of restoring long-term environmental damage and contributes to the quality of tourism.
3) Maintaining biodiversity. Maintaining and promoting natural, social and cultural diversity is
essential for long-term sustainable tourism and creates a resilient base for the industry.
4) Integrating tourism into planning. Tourism development which is integrated into a national and
local strategic planning framework and which undertake environmental impact assessments increases
the long-term viability of tourism.
5) Supporting local economies. Tourism that supports a wide range of local economic activities and
which takes environmental costs and values into account, both protects these economies and avoids
environmental damage.
6) Involving local communities. The full involvement of local communities in the tourism sector not
only benefits them and the environment in general but also improves the quality of the tourism
experience.
7) Consulting stakeholders and the public. Consulting between the tourism industry and local
communities, organizations and institutions are essential if they are to work alongside each other and
resolve potential conflicts of interest.
8) Training staff. Staff training which integrates sustainable tourism into work practices, along with
recruitment of personnel at all levels, improves the quality of the tourism product.
9) Marketing tourism responsibly. Marketing that provides tourists with the full and responsible
information increases respect for the natural, social and cultural environments of destination areas
and enhances customer satisfaction.
10) Undertaking research. Ongoing research and monitoring by the industry using effective data
collection and analysis are essential to help solve problems and to bring benefits to destinations, the
industry, and consumers
Concept of Sustainable Tourism
Sustainable tourism refers to tourism that meets the needs of tourists, the tourism industry, and
host communities while protecting and enhancing opportunities for the future. It strives to create a
positive impact on the environment, society, and the economy, ensuring that tourism contributes to
the well-being of local communities and ecosystems without depleting resources or harming
cultural heritage.
Key Characteristics of Sustainable Tourism:
• Minimizing negative environmental impact: Sustainable tourism reduces pollution, waste,
and the overuse of natural resources, aiming to protect ecosystems and biodiversity.
• Cultural preservation: It fosters respect for local cultures, traditions, and heritage, ensuring
that tourism does not lead to the commodification or destruction of cultural assets.
• Community involvement: Sustainable tourism emphasizes the importance of involving
local communities in the tourism process, ensuring they benefit economically and socially
from tourism activities.
• Economic viability: It ensures that tourism activities generate long-term economic benefits
for local economies without damaging the resources that future generations will need.
• Example: Many resorts and parks use AI-driven waste management systems to
automatically sort and recycle waste or compost organic materials.
2. Sustainable Transportation
Sustainable transportation technologies reduce the carbon footprint of tourism-related travel,
which is often the largest contributor to emissions in the tourism sector.
• Electric vehicles (EVs): The rise of electric cars, buses, and boats offers eco-friendly
alternatives for tourists to explore destinations without contributing to air pollution or
greenhouse gas emissions.
• Example: Cities like Singapore and Copenhagen have advanced public transit
systems that are both efficient and sustainable, encouraging tourists to use buses,
trams, and bicycles instead of private cars.
• Example: Booking.com and Tripadvisor now feature filters for eco-certified hotels,
allowing users to choose accommodations with sustainable credentials.
• Virtual tourism experiences: Advances in virtual reality (VR) and augmented reality (AR)
technologies offer alternative ways for people to experience destinations without physically
traveling, reducing the environmental impact associated with air travel.
• Example: VR travel experiences such as virtual tours of national parks, museums, or
historical sites allow people to explore destinations from home, minimizing
environmental impact.
• Smart water management systems: Hotels and resorts are implementing smart water
management systems to monitor and optimize water use, especially in water-scarce regions.
These systems detect leaks, regulate water flow, and recycle greywater for landscaping and
other uses.
• Example: Some eco-resorts use IoT (Internet of Things) sensors to track water usage
in real time, automatically adjusting irrigation systems based on weather conditions.
• Sustainable supply chains: Technology helps tourism businesses source materials and
products from sustainable suppliers, ensuring that food, furnishings, and other items are
produced and transported responsibly.
• Example: Blockchain technology is used to track the sourcing of products, ensuring
that hotels and restaurants support sustainable farming, fair trade, and eco-friendly
supply chains.
5. Improving Visitor Management and Reducing Over-tourism
Technology plays a key role in managing tourist flows and reducing the negative effects of
over-tourism, which can degrade natural environments and harm local communities.
• Real-time crowd monitoring: Destinations use sensors and mobile apps to monitor tourist
numbers in real time, redirecting visitors to less crowded areas and preventing overcrowding
in sensitive environments.
• Example: Popular destinations like Venice and Machu Picchu have implemented
visitor management systems that limit the number of daily tourists allowed into the
area to reduce environmental degradation.
• Online ticketing and reservation systems: Tourists can now book visits to parks,
museums, and attractions in advance, helping reduce queues and overcrowding at peak
times. This makes tourist management more predictable and less stressful for both tourists
and locals.
• Example: National parks, such as Yellowstone in the U.S., use online reservation
systems to limit the number of visitors at any given time, ensuring a sustainable
balance between tourism and environmental conservation.
• Digital platforms for local businesses: Apps and websites help connect tourists with local
businesses, craftspeople, and experiences, supporting the local economy. This ensures that
the economic benefits of tourism are distributed more equitably among the local population.
• Example: Platforms like Airbnb Experiences enable local guides and artisans to
offer unique, culturally rich activities directly to tourists, ensuring that local people
benefit financially from tourism.
• E-commerce for local artisans: Technology allows local artisans and vendors to sell their
products to tourists online, reaching a global market while reducing the pressure of having to
depend solely on in-person sales.
• Example: Some eco-tourism destinations promote local artisans through e-
commerce platforms where tourists can buy local handicrafts even after returning
home.
• Certification and rating systems: Online platforms use technology to audit and verify the
sustainability practices of hotels, restaurants, and tour operators, ensuring that they meet
environmental and social standards.
• Example: Green Key and EarthCheck certifications rely on digital audits to assess
whether a hotel or tour operator follows sustainable practices, such as energy
efficiency, waste management, and community involvement.
• Blockchain for transparency: Blockchain technology ensures transparency in certification
processes by allowing travelers to trace the sustainability credentials of tourism products and
services.
• Example: A tourist can verify that a hotel uses locally sourced, fair-trade products or
that a tour operator follows ethical wildlife practices via blockchain-verified
sustainability data.