Audioscript

PART 1 – Photographs
2. [F-Br]
Try It Out p3 Track 1 (A) She’s looking at the sink.
1. [F-Br] (B) She’s using the copy machine.
(A) She’s taking something to a customer. (C) She’s making a drink.
(B) She’s standing at the reception desk. (D) She’s folding a paper cup.
(C) She’s about to send a fax.
(D) She’s talking on the phone. 3. [M-Au]
(A) The man is making a complaint.
2. [M-Au] (B) The room is being painted.
(A) The women are in an exercise class. (C) Two shelves are on the light.
(B) The instructor is sitting on a stair. (D) The leader is in the middle of the room.
(C) They’re waving at the window.
(D) The curtains are closed. Incorrect Key Words p14
Exercise A Track 6 [F-Am]
3. [F-Am] 1. The woman has long dark hair. 2. She’s wearing pants.
(A) He’s examining a card in the garage. 3. The floor is very clean. 4. The woman is standing near an elevator.
(B) He’s trying to repair the car door. 5. Some recycling bins are in front of the woman.
(C) He’s driving the car into the repair shop. 6. She’s wearing a skirt and jacket.
(D) He’s fixing a tire on the car.
Exercise B Track 7 [M-Cn]
4. [M-Br] 1. The man is sitting in an office. 2. There’s a cup on the table.
(A) The tourists are swimming in the lake. 3. He’s wearing a shirt.4. The spoon is under the saucer.
(B) There’s a boat on the water. 5. He’s speaking on his phone. 6. He is alone.
(C) It’s a very large snake.
(D) There are some trees under the water. Mini Test – Incorrect Key Words p15 Track 8
1. [F-Au]
5. [F-Au] (A) It’s dark outside.
(A) The driver’s door is open. (B) Two people are sitting on the floor.
(B) The trunk is unlocked. (C) There are some large sofas in the room.
(C) The man is standing in the truck. (D) The windows are half-closed.
(D) The man is getting out of the truck.
2. [F-Cn]
6. [M-Cn] (A) Someone is riding a scooter.
(A) She’s closing the store. (B) The scooter is lying on the road.
(B) She’s cleaning the window. (C) An L sign is on the back of the scooter.
(C) She’s sweeping the floor. (D) There’s a chain around the front wheel.
(D) She’s looking at the door.
3. [M-Am]
(A) She’s using a computer.
Improve Your Performance
(B) She’s holding a piece of paper.
Similar-sounding Words p12 (C) She’s opening a document.
Exercise A Track 2 [F-Am] (D) She’s wearing a long jacket.
1. large, 2. hire, 3. rest, 4. bag, 5. wait, 6. frame, 7. choose,
8. nose, 9. sock, 10. waiter Incorrect Interpretations p16
False Accounts Track 9 [M-Br]
Exercise B Track 3 [M-Au]
1. He’s leaning against the wall. 2. He’s about to drink water from
1. The man is sitting at home. 2. He’s sailing a boat.
the water fountain. 3. He’s wearing a pair of glasses. 4. He’s looking
3. They’re walking together. 4. She’s setting the table.
at the notices on the board. 5. He’s getting a drink from a vending
5. There’s a hat on the chair. 6. The woman is waiting for a train.
machine. 6. He’s holding a glass of water.
Exercise C Track 4 [F-Cn] Unsupported Assumptions Track 10 [F-Am]
1. The woman is holding a copy. 2. She has long dark hair. 3. She’s 1. They’re about to catch a plane. 2. There are three suitcases on the
feeding a cook. 4. There’s a small round cable in front of her. 5. baggage cart. 3. The suitcases are very heavy. 4. The man is pushing
She’s dressed in black. 6. She’s testing the magazine on her knee. the baggage cart. 5. They’ve just come back from vacation. 6. The boy
is sitting on the baggage cart.
Mini Test – Similar-sounding Words p13 Track 5
Mini Test – Incorrect Interpretations p17 Track 11
1. [M-Am]
1. [M-Am]
(A) The woman has a black cat.
(A) She’s listening to music.
(B) They’re leaving the park.
(B) She’s writing on a piece of paper.
(C) The weather is cold, but it’s sunny.
(C) She’s typing at a desk.
(D) The dog and its owner are in the dark.
(D) She’s going to sit down.

2 Pass The TOEIC Test Introductory Course AUDIOSCRIPT

2. [F-Br] 5. [M-Au]
(A) He’s asking for help. (A) They’re waiting for a bus to arrive.
(B) He’s taking the box away. (B) They’re standing in the rain.
(C) He’s sitting on a cart. (C) They’re getting on a bus.
(D) He’s lifting a large box. (D) They’re boarding a train.

3. [M-Au] 6. [F-Am]
(A) A tennis match is about to start. (A) He’s preparing food in a kitchen.
(B) The tennis courts are closed. (B) He’s putting the food in the oven.
(C) The ground is very wet. (C) He’s pouring the water into the sink.
(D) They’re building some tennis courts. (D) He’s walking to the kitchen.

Steps to Success p18 7. [M-Cn]

(A) The cars are for sale outside.
Practice 1 Track 12 [F-Am]
(B) The drivers are getting out of the cars.
(A) They’re playing a game indoors.
(C) The cars are stuck in a traffic jam.
(B) They’re sitting in a coffee shop.
(D) The cars are parked in a row.
(C) They’re having a meeting.
(D) They’re discussing the seating arrangements.
8. [F-Au]
(A) He’s waiting in a gym.
Practice 2 Track 13 [M-Cn]
(B) He’s exercising on his own.
(A) Both women are wearing glasses.
(C) He’s trying to get up.
(B) The customer is making a purchase.
(D) He’s training for a competition.
(C) There’s a lock on the wall.
(D) The women are looking at a book.
9. [M-Cn]
(A) They’re going to catch a plane.
Practice 3 Track 14 [F-Au]
(B) There’s a notice in the way.
(A) He’s sitting in a restaurant.
(C) They’re going into the elevator.
(B) He’s ordering a meal.
(D) The educator is walking inside.
(C) He’s holding his glasses.
(D) He’s drinking tea.
10. [F-Cn]
(A) The pillows are on the floor.
Practice 4 Track 15 [M-Am]
(B) The woman is making the bed.
(A) The tennis players are having a competition.
(C) There’s a picture above the bed.
(B) A man is hiding a tennis ball.
(D) Someone’s sleeping in the bed.
(C) The people are picking up the balls.
(D) They’re playing tennis indoors.
PART 2 – Question-Response
Practice 5 Track 16 [F-Cn]
(A) The woman is washing her hair. Try It Out p31 Track 18
(B) The customer is having her hair dried. 1. [M-Br] What are you doing in the morning?
(C) They’re watching television. [F-Cn] (A) Yes, it’s a lovely morning.
(D) There’s a poster on the mirror. (B) I have a meeting at ten.
(C) I think that’s a good idea.
Review Test p25 Track 17
2. [F-Am] I need more time to finish this work.
1. [M-Am]
[M-Au] (A) When did you finish?
(A) He’s filling the car with gas.
(B) I like to work, too.
(B) He’s loading the truck.
(C) You can have two more days.
(C) He’s putting something in the trunk.
(D) He’s going to change the tire.
3. [M-Cn] Where are you going?
[F-Am] (A) To see the General Manager.
2. [F-Br]
(B) I’m going there as well.
(A) There’s some fruit on a plate.
(C) Yes, I think so.
(B) The food is on the floor.
(C) People are sitting on the sofa.
4. [F-Au] Do you know when the new printer will arrive?
(D) There’s a saucepan on the table.
[M-Am] (A) I think it’s blue.
(B) No, this printer is OK.
3. [M-Am]
(C) It should be any day now.
(A) The man is standing on a chair.
(B) The man is fixing the lights.
5. [M-Cn] When did you get back from New York?
(C) The people are sitting outside.
[F-Br] (A) My back hurts, too.
(D) The chairs are facing the poster.
(B) At midnight last night.
(C) I’m coming back for the trade show.
4. [F-Br]
(A) She’s sitting on the counter.
6. [F-Am] Would you like to sit down?
(B) She’s working at a computer.
[M-Br] (A) I like this town a lot.
(C) She’s looking at the picture on the wall.
(B) That’s very kind of you.
(D) She’s talking on the phone.
(C) Because I’m not tired.

Pass The TOEIC Test Introductory Course AUDIOSCRIPT 3

7. [M-Au] How much is a return ticket? 2. [F-Au] What’s the matter with Sanjay?
[F-Am] (A) Twenty five dollars. [M-Cn] (A) He has a headache.
(B) Yes, thank you very much. (B) He made it yesterday.
(C) I’ll return it soon. (C) Yes, he did.

8. [F-Cn] I haven’t seen you in the office recently. 3. [M-Am] What drink do you want?
[M-Am] (A) It’ll be ready soon. [F-Br] (A) Is that what you think?
(B) He’s here somewhere. (B) A coffee would be great.
(C) I’ve been sick. (C) No, I won’t.

9. [M-Am] How often do you visit our London branch? 4. [F-Am] What will you do with your old laptop?
[F-Am] (A) Around once a month. [M-Br] (A) I’ll try to sell it.
(B) It’s a great place to visit. (B) It’s not that fair.
(C) I’d love to, thank you. (C) Yes, I think I will.

10. [F-Br] Who just called you? 5. [M-Au] What would you like to discuss?
[M-Cn] (A) Yes, it is cold. [F-Am] (A) I went to the talk on retirement.
(B) I answered the phone. (B) Yes, I’d like that very much.
(C) That was my boss. (C) Last month’s sales figures.

11. [M-Cn] Are you going to buy another computer? 6. [F-Cn] What did you put in that desk?
[F-Cn] (A) I spoke to the producer. [M-Am] (A) I can’t find it anywhere.
(B) I might get one tomorrow. (B) A couple of folders.
(C) It belongs to my brother. (C) The desk is ideal, thank you.

12. [F-Au] Whose suitcase is that? Mini Test – Questions with What p34 Track 20
[M-Br] (A) It’s not my hat. 1. [M-Cn] What time do you have lunch?
(B) I need a new shoelace. [F-Au] (A) That’s a good idea.
(C) It could be Peter’s. (B) Sorry, I don’t have the time.
(C) Around one, usually.
13. [M-Cn] Aren’t you feeling tired?
[F-Am] (A) No, it’s healing OK. 2. [F-Br] What did the clients think of your presentation?
(B) A little, yes. [M-Au] (A) They loved it.
(C) I agree completely. (B) It’s a wonderful gift.
(C) Yes, they did.
14. [F-Au] Do you want to stay here or should we leave now?
[M-Am] (A) I’d like to go. 3. [M-Br] What are you watching on TV?
(B) Yes, I paid already. [F-Am] (A) It’s a new watch.
(C) I think it’s on New Year’s Eve. (B) An old movie.
(C) Is that the tree?
15. [M-Cn] Why did you work late last night?
[F-Br] (A) We need to wait. 4. [F-Am] What do you want to eat?
(B) You’re quite right. [M-Cn] (A) A window seat would be fine.
(C) I had to finish a report. (B) We should meet soon.
(C) Just a salad.
16. [F-Am] Which bus should I take to the train station?
[M-Cn] (A) Thank you for the donation. 5. [M-Am] What’s the plan for today?
(B) The number five goes straight there. [F-Cn] (A) I’m not sure.
(C) I’m in a rush, too. (B) The plane will be late.
(C) No, I’d like to pay.
17. [M-Am] Nicole wasn’t at the opening meeting, was she?
[F-Am] (A) No, it’s not open. 6. [F-Au] What happened to your car?
(B) The seating was perfect. [M-Am] (A) Yes, it’s my car.
(C) I didn’t see her there. (B) I had an accident.
(C) It’s not very far.
18. [M-Br] Didn’t Gary ask you to the party?
[F-Au] (A) He did the final task. 7. [M-Cn] What will the transportation cost?
(B) It was only partly true. [F-Br] (A) It’s on the coast.
(C) Yes, but I didn’t want to go. (B) No, it’s not lost.
(C) It won’t be cheap.
Improve Your Performance
8. [F-Am] What does the Director think?
Questions with What [M-Br] (A) I asked for a drink.
Exercise C p34 Track 19 (B) She didn’t say.
1. [M-Am] What was the company’s headquarters like? (C) I think so.
[F-Cn] (A) I went there on my own.
(B) It was bigger than I thought.
(C) Yes, it’s their main office.

4 Pass The TOEIC Test Introductory Course AUDIOSCRIPT

Questions with When or Where 8. [F-Br] Where will we stay during the conference?
[M-Cn] (A) I don’t know the way.
Exercise C p35 Track 21
(B) At a nearby hotel.
1. [M-Am] Where is my black pen?
(C) We’ll be there for three days.
[F-Am] (A) Thank you very much.
(B) No, this one’s blue.
(C) It’s in your bag. Questions with Who, Whose, Why, or Which
Exercise C p36 Track 23
2. [F-Au] When will you call? 1. [M-Au] Which way is Gate 34, please?
[M-Br] (A) Sorry, I went to City Hall. [F-Am] (A) Turn left and go straight.
(B) This evening, around five. (B) Yes, that’s what they say.
(C) Yes, I’m sure I will. (C) It’s on its way.

3. [M-Am] Where will the interview take place? 2. [F-Cn] Why don’t we leave early tonight?
[F-Cn] (A) At the main office. [M-Br] (A) That sounds right.
(B) It’s my first interview. (B) No, I don’t want to be late.
(C) Yes, that’s the place. (C) We can’t until we finish this work.

4. [F-Br] When does the demonstration begin? 3. [M-Am] Who forgot to sign these letters?
[M-Am] (A) It’s a good presentation. [F-Br] (A) The signs are good.
(B) Right after lunch. (B) I guess that was me.
(C) I don’t think we have time. (C) I don’t wear sweaters.

5. [M-Br] When can you hand in the report? 4. [F-Au] Whose idea was it to expand the business?
[F-Au] (A) You’ll have it on Monday. [M-Am] (A) There was only room to stand.
(B) Sorry it’s rather short. (B) The Managing Director was responsible.
(C) I can handle it. (C) That would be ideal.

6. [F-Am] Where did you get your suit? 5. [M-Br] Who has the key to the closet?
[M-Cn] (A) No, there’s no dispute. [F-Am] (A) We don’t have it in stock.
(B) Actually, I can’t remember. (B) Stacey has it in her desk.
(C) It cost around $200. (C) I have the deposit here.

Mini Test – Questions with When or Where p35 Track 22 6. [F-Br] Why didn’t Richard stay in London?
1. [M-Au] Where can I get a taxi? [M-Am] (A) He missed his family in New York.
[F-Am] (A) Sure, go ahead. (B) He wanted to say so right away.
(B) Try outside of the hotel. (C) In order to work from home.
(C) The tax is very expensive.
Mini Test – Questions with Who, Whose, Why, or Which p36
2. [F-Cn] When does the movie start? Track 24
[M-Am] (A) Yes, I like art. 1. [M-Cn] Who works in that office?
(B) No, we’re not moving. [F-Au] (A) It’s a short walk.
(C) I think it’s at eight. (B) That’s Susan’s office.
(C) Yes, I do.
3. [M-Am] Where was this machine made?
[F-Cn] (A) In Germany, I guess. 2. [F-Am] Why weren’t you at your desk this morning?
(B) Over a year ago. [M-Au] (A) I went to see a client.
(C) I don’t know who paid. (B) That’s my desk.
(C) I had no warning.
4. [F-Am] When are they going to place the order?
[M-Au] (A) First thing tomorrow morning. 3. [M-Am] Which movie did you see?
(B) I don’t like taking orders. [F-Am] (A) It was at eight o’clock.
(C) They didn’t break it. (B) I liked it a lot.
(C) I can’t remember the name.
5. [M-Cn] Where did you go after work last night?
[F-Au] (A) I’m afraid of heights. 4. [F-Am] Whose instruction manual is this?
(B) I went straight home. [M-Br] (A) I read the annual report.
(C) No, I stopped work at five. (B) It’s Janet’s, I think.
(C) They got a tax deduction.
6. [F-Am] When was the company founded?
[M-Am] (A) Not for a long time. 5. [M-Au] Why won’t the coffee machine work?
(B) No, I couldn’t find it. [F-Cn] (A) It needs more water.
(C) In 2008, by my father. (B) Not for me, thanks.
(C) I made the copies already.
7. [M-Br] When did you make the booking?
[F-Am] (A) As soon as you asked me. 6. [F-Au] Who left the window open?
(B) I’m not looking any more. [M-Cn] (A) We don’t close until five.
(C) I just read that book. (B) I think Chris forgot to close it.
(C) I closed it last night.

Pass The TOEIC Test Introductory Course AUDIOSCRIPT 5

7. [M-Am] Which pen is yours? 6. [F-Am] How often do you run training courses?
[F-Br] (A) Now and then, yes. [M-Cn] (A) The training is very hard.
(B) That’s right, it is. (B) Around once a month.
(C) The blue one. (C) Yes, of course we do.

8. [F-Cn] Who’s doing the health and safety training? 7. [M-Am] How did they solve the problem?
[M-Am] (A) Jason and Fiona are. [F-Au] (A) It didn’t involve me.
(B) She’s always complaining. (B) I’m not sure what they did.
(C) It’s not very safe. (C) Yes, they succeeded in the end.

Questions with How 8. [F-Br] How do you know Brian?

[M-Au] (A) He’s still sick, I’m afraid.
Exercise C p37 Track 25 (B) Yes, very well indeed.
1. [M-Br] How old is Tim’s car? (C) We work together.
[F-Am] (A) It’s not so far.
(B) It’s brand new, I think.
(C) I don’t feel cold. Yes/No Questions
Exercise C p39 Track 27
2. [F-Am] How can I help you? 1. [M-Am] Will the flight be on time?
[M-Cn] (A) Yes, you can. [F-Am] (A) Yes, I hope so.
(B) I’d like a catalogue, please. (B) No, it’s too tight.
(C) It’s about ten minutes away. (C) It’s a quarter after four.

3. [M-Cn] How many ink cartridges do you need? 2. [F-Am] Have you booked a room yet?
[F-Au] (A) Just one is fine. [M-Br] (A) Yes, let’s do that.
(B) I can read very well. (B) I’ll do it tomorrow.
(C) I think there’s a blockage. (C) I looked last night.

4. [F-Br] How much time will it take? 3. [M-Cn] Do you want something to eat?
[M-Am] (A) Oh, I’d love a steak. [F-Br] (A) I’m not hungry right now.
(B) It’s seven o’clock. (B) Yes, let’s meet.
(C) No more than three days. (C) This is a good sandwich.

5. [M-Au] How did you hear about the job? 4. [F-Au] Would you like to use the bathroom?
[F-Am] (A) My hearing is fine. [M-Am] (A) Is this your classroom?
(B) I saw an ad in the paper. (B) I heard the news.
(C) I’m not afraid of hard work. (C) No thanks. I’m fine.

6. [F-Cn] How do we get to the South Exit from here? 5. [M-Am] May I take your coat?
[M-Au] (A) That subway train will take you straight there. [F-Am] (A) That’s very kind of you.
(B) The data just doesn’t exist. (B) It’s not what I wrote.
(C) Yes, you can get one here. (C) No, my throat is very sore.

Mini Test – Questions with How p37 Track 26 6. [F-Am] Can you book a table for five?
[M-Am] (A) They weren’t able to.
1. [M-Cn] How long will the meeting last?
(B) Sure. No problem.
[F-Am] (A) Yes, this is the last one.
(C) Yes, you can book one right now.
(B) It should finish by three.
(C) It was a long discussion.
Mini Test – Yes/No Questions p39 Track 28
2. [F-Au] How many people came to the party? 1. [M-Cn] Are you going to see the doctor?
[M-Am] (A) Almost everyone I invited. [F-Am] (A) Sorry you’re not feeling well.
(B) It was a great party. (B) Yes, I’ll pay the fee soon.
(C) There were many people to blame. (C) My appointment is at four.

3. [M-Am] How about a cup of coffee? 2. [F-Br] Did you come by car?
[F-Cn] (A) I’m not sure how. [M-Au] (A) I took the train.
(B) Actually, I’d prefer green tea. (B) It’s not so far.
(C) Sorry, I’ll clean up right away. (C) I’d love to come.

4. [F-Am] How was the presentation? 3. [M-Am] Do you have Simon’s phone number?
[M-Br] (A) It was a lovely present. [F-Cn] (A) I wrote it down somewhere.
(B) I think it was interesting. (B) I wish I’d known.
(C) About two hours including questions. (C) He works in Personnel.

5. [M-Au] How can I contact you while you’re away? 4. [F-Am] Is your company very big?
[F-Cn] (A) Send me an e-mail. [M-Br] (A) We have branches all over the world.
(B) Yes, I’ll be gone for a week. (B) It takes around an hour.
(C) The contract is already signed. (C) The head office is in New York.

6 Pass The TOEIC Test Introductory Course AUDIOSCRIPT

5. [M-Am] Can you take a message? 4. [F-Am] Are you free in the morning or in the afternoon?
[F-Au] (A) I’d love a massage. [M-Br] (A) I’m available until midday.
(B) Yes, there’s one from Charles. (B) No, it’s expensive at any time.
(C) I’ll get a pen. (C) Yes, there are.

6. [F-Cn] Has she worked here long? 5. [M-Cn] Do you want a window seat or an aisle seat?
[M-Am] (A) No, she was wrong. [F-Br] (A) The file’s on the seat.
(B) It took an hour. (B) Either is OK.
(C) Over ten years, I think. (C) This seat’s fine.

7. [M-Br] Could you close the door, please? 6. [F-Cn] Is your presentation in the morning or in the afternoon?
[F-Am] (A) It closes at six. [M-Au] (A) It’s the last session of the day.
(B) No, I don’t like cheese. (B) The afternoon is better.
(C) Sure. I’ll do it right away. (C) Unfortunately, it is.

8. [F-Au] Were you waiting for me? 7. [M-Am] Did you choose the large office or the office with a window?
[M-Am] (A) The waiter’s over there. [F-Br] (A) It was a hard choice.
(B) I’ve been here half an hour. (B) The one with a view.
(C) Yes, let’s wait here. (C) That would be great.

Choice Questions 8. [F-Am] Should we print this in black and white or color?
[M-Cn] (A) The printer is too old.
Exercise C p40 Track 29 (B) It’s very colorful.
1. [M-Au] Can we pay by check or do you prefer cash? (C) Let’s ask Susan what she thinks.
[F-Br] (A) Cash if possible, thank you.
(B) It’s better to check. Tag Questions
(C) Yes, that would be fine.
Exercise C p41 Track 31
2. [F-Am] Is the contract in the blue file or the red one? 1. [M-Am] You haven’t bought another printer, have you?
[M-Cn] (A) As a matter of fact, they are. [F-Am] (A) Yes, I got this last week.
(B) Yes, I read them both. (B) That’s what I thought.
(C) It’s in the blue one. (C) I’ll print it again for you.

3. [M-Am] Would you like to stay in or eat out? 2. [F-Cn] The product launch was a great success, wasn’t it?
[F-Am] (A) Are you sure we can afford it? [M-Br] (A) Thanks for the request.
(B) Yes, I’d like that. (B) We had a great lunch.
(C) Let’s go to a restaurant. (C) It certainly was.

4. [F-Au] Do you want a room with a bath or one with a shower? 3. [M-Au] Train fares didn’t go up again last week, did they?
[M-Am] (A) I’d prefer a bath, thank you. [F-Cn] (A) Unfortunately, they did.
(B) The flowers are nice. (B) That’s not fair.
(C) That sounds wonderful. (C) Yes, you can go by train.

5. [M-Cn] Will you make the reservation or should I? 4. [F-Am] You’ll finish this work today, won’t you?
[F-Am] (A) I have reservations, too. [M-Am] (A) Yes, there were.
(B) Can you do it? (B) I hope I can get it all done.
(C) It’s easy to make. (C) The clerk will be ready.

6. [F-Br] Has Brad gone to Washington or New York? 5. [M-Br] Jim is a good worker, isn’t he?
[M-Am] (A) Either, I think. [F-Au] (A) He supports the merger.
(B) I’m not sure. (B) He can’t walk so well.
(C) Yes, he has. (C) He sure is.

Mini Test – Choice Questions p40 Track 30 6. [F-Am] You won’t tell the boss I was late, will you?
[M-Au] (A) Not this time.
1. [M-Br] Would you like milk or sugar in your coffee?
(B) The boss has arrived now.
[F-Au] (A) Both, thank you.
(C) I hope to sell it later.
(B) Yes, I’d like that.
(C) No, not at all.
Mini Test – Tag Questions p41 Track 32
2. [F-Am] Is Vernon going with you to the meeting or is Ashley? 1. [M-Cn] The Personnel Manager’s on vacation, isn’t he?
[M-Cn] (A) Yes, I’m meeting Vernon. [F-Am] (A) Yes, he’ll be back next Monday.
(B) No, he’s not. (B) He said he had a great time.
(C) I’m going alone. (C) Is he at the station already?

3. [M-Au] Will you be away for one week or two? 2. [F-Br] You’ve seen the new company brochures, haven’t you?
[F-Cn] (A) Yes, we will. [M-Am] (A) Yes, they’re really good.
(B) Two of us are going. (B) I didn’t know that.
(C) I’ll be there for seven days. (C) I’m a little unsure.

Pass The TOEIC Test Introductory Course AUDIOSCRIPT 7

3. [M-Cn] You don’t want to get a new phone, do you? 2. [F-Cn] Shouldn’t we say we’re going to be late?
[F-Au] (A) No, my home is very comfortable. [M-Am] (A) The survey is great.
(B) Well, this one’s a little old. (B) It’s already on the plate.
(C) I didn’t think you would. (C) Yes, I’ll call Anthony now.

4. [F-Am] You and Elizabeth work in the same department, 3. [M-Cn] Can’t you drive any faster?
don’t you? [F-Br] (A) I passed my test six years ago.
[M-Br] (A) I usually walk there. (B) Sorry, but the speed limit is 55.
(B) It’s a very small compartment. (C) That’ll be the principal’s car.
(C) Yes, we’re in Manufacturing.
4. [F-Au] Didn’t Lisa say we could go home early?
5. [M-Am] You haven’t seen my watch anywhere, have you? [M-Br] (A) She didn’t say anything to me.
[F-Cn] (A) Is it new? (B) Yes, it’s an old phone.
(B) I’m afraid not. (C) Lisa went home at six.
(C) Anywhere is fine
5. [M-Am] Haven’t you received my résumé yet?
6. [F-Br] They offered you the job, didn’t they? [F-Am] (A) I’ll send it right away.
[M-Am] (A) Yes, they all have jobs. (B) We got it this morning.
(B) I’m still waiting. (C) Good luck with the application.
(C) That’s a very kind offer.
6. [F-Br] Isn’t this party fun?
7. [M-Au] Kenny’s from England, isn’t he? [M-Cn] (A) Mine’s a little overdone.
[F-Am] (A) I think he is. (B) That sounds wonderful.
(B) He’ll be back next week. (C) Yes, I’m really enjoying myself.
(C) Yes, I’d like a refund.
7. [F-Am] Didn’t you win first prize last year, as well?
8. [F-Au] You wrote that ad in the paper, didn’t you? [M-Au] (A) This competition is held every year.
[M-Cn] (A) There’s no more paper. (B) That’s not what I’d advise.
(B) Yes, that was me. (C) No, this is the first time.
(C) I didn’t get your note.
8. [F-Cn] Won’t you join me for dinner?
Negative Questions [M-Am] (A) I enjoyed it a lot.
(B) Thanks, I’d love to.
Exercise C p42 Track 33 (C) No, I’m a beginner.
1. [M-Am] Doesn’t the scanner work anymore?
[F-Br] (A) I scanned the documents yesterday.
Embedded Questions
(B) No, it broke last week.
(C) There are no more scans. Exercise C p43 Track 35
1. [M-Br] Do you know where the bank is?
2. [F-Cn] Weren’t you going to meet Jen this afternoon? [F-Am] (A) I’m afraid it’s a long way from here.
[M-Am] (A) She called and canceled. (B) Who can I thank?
(B) There’s a good view of the moon. (C) It opens at nine.
(C) She’s sitting in the conference room.
2. [F-Au] Did you decide where we’re meeting?
3. [M-Cn] Hasn’t the accountant finished yet? [M-Am] (A) Yes, in Room 7.
[F-Am] (A) The announcement was made. (B) At five o’clock.
(B) He’s still working on the figures. (C) I haven’t chosen a restaurant yet.
(C) You can count on me.
3. [M-Cn] Does anyone know where my keys are?
4. [F-Am] Isn’t the President a great speaker? [F-Br] (A) Oh, yes please.
[M-Au] (A) Yes, he’s getting weaker. (B) Have you looked on your desk?
(B) I spoke to him yesterday. (C) There’s one on your knees.
(C) He’s very good at communicating.
4. [F-Am] Will you let me know when my order is shipped?
5. [M-Br] Didn’t I ask you to get some more ink? [M-Au] (A) Yes, it’s a very fast ship.
[F-Au] (A) I didn’t want to think. (B) Shipping is free.
(B) We don’t need any. (C) I’ll send you a fax.
(C) There’s a glass by the sink.
5. [M-Am] Are you sure this address is correct?
6. [F-Am] Shouldn’t you put on a coat? [F-Cn] (A) There’s nothing to collect.
[M-Am] (A) I’d prefer to wear a coat. (B) I can check it for you, if you’d like.
(B) That’s not what I wrote. (C) You’re under a lot of stress.
(C) It’s not that cold outside.
6. [F-Am] Can you tell me when the taxi is here?
Mini Test – Negative Questions p42 Track 34
[M-Br] (A) I think it’s arriving now.
1. [M-Au] Aren’t you looking forward to the conference? (B) We already paid the tax.
[F-Am] (A) Yes, we need to go forward. (C) Yes, we’ll take a taxi.
(B) It’s always the same every year.
(C) Sorry, I didn’t see you there.

8 Pass The TOEIC Test Introductory Course AUDIOSCRIPT

Mini Test – Embedded Questions p43 Track 36 6. [F-Am] You need to wear a suit.
1. [M-Am] Did anyone tell you how the news got out? [M-Au] (A) I think it suits me.
[F-Au] (A) Yes, they are nice shoes. (B) Let’s share the cost.
(B) When did you hear that? (C) OK, I’ll get one.
(C) No, what happened? 7. [M-Cn] Today’s training is in Room 14.
[F-Br] (A) Yes, I think it was.
2. [F-Br] Do you know whose cup this is? (B) Thanks for letting me know.
[M-Cn] (A) Thanks for cleaning up. (C) It’s always raining.
(B) No, it’s not mine. 8. [F-Au] This month’s income is low.
(C) Yes, you can use it if you want. [M-Am] (A) I’d like to become a cashier.
(B) Yes, the temperature is lower.
3. [M-Au] Did you decide what color to paint the walls? (C) Maybe next month will be better.
[F-Am] (A) That office is Paul’s.
(B) I think blue, probably. 9. [M-Cn] The bus leaves from Harvard Square.
(C) Yes, they’re very colorful. [F-Am] (A) It’s the nineteenth today.
(B) There’s a boat in the bay.
4. [F-Cn] Do you know if they’re taking the train? (C) Let’s hurry or we’ll miss it.
[M-Am] (A) I’m very glad you came.
(B) It’s quicker by train. 10. [F-Cn] I’m very interested in this opportunity.
(C) Yes, they’re at the station now. [M-Au] (A) That’s good to hear.
(B) The community is very strong.
5. [M-Cn] Did anyone show you how to use the fax machine? (C) It was a great chance.
[F-Am] (A) Not everyone can use it. Mini Test – Statements p45 Track 38
(B) I’d like to send a fax right away.
1. [M-Br] That lecture was very interesting.
(C) Nobody’s shown me yet.
[F-Am] (A) It was at the leisure center.
(B) I’m not sure I agree.
6. [F-Cn] Can you tell me where Mr. Chen is?
(C) It lasted two hours.
[M-Am] (A) He’s in his office.
(B) Yes, I think he is.
2. [F-Am] The printer is out of ink.
(C) He must be forty years old.
[M-Cn] (A) Oh, no. Not again!
(B) He wants another drink?
7. [M-Am] Are you sure this is your best price?
(C) I’ll get more paper.
[F-Am] (A) We can’t go any lower.
(B) That’s very nice of you.
3. [M-Am] We’re leaving in thirty minutes.
(C) You are a great guest.
[F-Au] (A) It was only half an hour.
(B) I’m not thirsty, thanks
8. [F-Br] Did you hear if there will be any job cuts?
(C) I’ll be ready.
[M-Cn] (A) I’ll apply tomorrow.
(B) Over two thousand staff will go.
4. [F-Br] I’d like a seat near the door, please.
(C) Luckily I didn’t hurt myself.
[M-Cn] (A) Please don’t sit on the floor.
(B) That shouldn’t be a problem.
Statements (C) We’ll meet at four.
Exercise C p45 Track 37
5. [M-Au] Tony lost his car keys.
1. [M-Am] It’s raining outside. [F-Cn] (A) He’ll have to find them quickly.
[F-Br] (A) I can’t decide. (B) He arrived by car.
(B) Let’s wait until it stops. (C) He’s always getting lost.
(C) No, she came in already.
6. [F-Am] The trip went very well.
2. [F-Am] The post office is closed. [M-Br] (A) I love traveling by ship.
[M-Br] (A) At five o’clock. (B) I feel much better now, thank you.
(B) No, our main office is open. (C) I’m pleased to hear that.
(C) You’ll have to go tomorrow.
7. [M-Cn] The contract says we cannot cancel.
3. [M-Am] My headache is getting worse. [F-Am] (A) I lost contact weeks ago.
[F-Au] (A) Here’s your purse. (B) Are you sure there isn’t a way?
(B) Have you taken any medication? (C) Yes, I canceled the order.
(C) I’m a little better now, thanks.
8. [F-Au] Please hold and I’ll connect your call.
4. [F-Br] The train was late this morning. [M-Am] (A) There’s nothing to collect.
[M-Am] (A) How long did you have to wait? (B) OK, I’ll wait.
(B) No, I ate breakfast already, thanks. (C) Sorry, my hands are full.
(C) Yes, it’ll be here at nine.
Mini Test – Words with Multiple Meanings p46 Track 39
5. [M-Br] Timothy is preparing the business plan. 1. [M-Br] Have you read the book I gave you?
[F-Cn] (A) Yes, I think he can. [F-Cn] (A) I booked it last week.
(B) Yes, we need to plan our Christmas vacation. (B) No, I haven’t had time.
(C) Why don’t you do it? (C) Thank you very much.

Pass The TOEIC Test Introductory Course AUDIOSCRIPT 9

 2. [F-Am] Did anyone come to fix the fire alarm yet? 8. [F-Au] We need to repay the loan immediately.
[M-Au] (A) Let’s fix a time to test it. [M-Am] (A) I didn’t know we could play.
(B) Do we want a fire alarm? (B) Can’t we delay payment?
(C) They should be here tomorrow morning. (C) Well, it’s not unknown.
Mini Test – Homophones p48 Track 41
3. [M-Cn] The accountancy exam was very hard.
[F-Br] (A) Nobody could use it. 1. [M-Br] I never knew you liked classical music.
(B) Only five people passed. [F-Cn] (A) Yes, it’s very new.
(C) I couldn’t move it at all. (B) I don’t believe it.
(C) It’s so relaxing to listen to.
4. [F-Am] Don’t you think it’s hot in here? 2. [F-Am] Mr. Chang doesn’t eat meat.
[M-Am] (A) No, it’s not too spicy. [M-Au] (A) Then we’ll have sushi.
(B) I’ll open a window. (B) Why can’t he meet us?
(C) The weather should be good tomorrow as well. (C) Is five o’clock OK?

5. [M-Au] This is the wrong cable for the DVD player. 3. [M-Cn] I rode a horse on vacation.
[F-Am] (A) Doesn’t it fit? [F-Br] (A) No, just a bad cough.
(B) I think I’m right. (B) This is the road.
(C) That was wrong of you. (C) Did you fall off?

6. [F-Br] Does Nigel want to upgrade to first class? 4. [F-Cn] Is your desk made of real wood?
[M-Am] (A) Yes, he was in my class. [M-Br] (A) Yes, I really would.
(B) The first class is on the twenty-seventh. (B) It’s solid oak, actually.
(C) How much will it cost? (C) Please take a seat.

7. [M-Am] How was your meal? 5. [M-Au] There isn’t any more coffee.
[F-Au] (A) It was very good, thanks. [F-Am] (A) They’re coming tomorrow, I think.
(B) That’s very good of you. (B) Are those their drinks on the table?
(C) I’m not good at cooking. (C) I’ll make some more.

8. [F-Cn] How about a game of tennis? 6. [F-Br] She’s away for the whole week.
[M-Br] (A) I don’t know how to play. [M-Cn] (A) I can’t see a hole.
(B) Can you play that again? (B) Yes, I know.
(C) It’s a boring play. (C) She’ll be finished by Friday.

Mini Test – Similar-sounding Words p47 Track 40 7. [M-Am] The Executive Suite is on the 6th floor.
1. [M-Cn] How about a cup of coffee before we leave? [F-Am] (A) That’s very sweet of you.
[F-Am] (A) I’ve already made copies. (B) Where’s the elevator?
(B) I don’t believe you. (C) I’ll just take three, thanks.
(C) That sounds good.
8. [F-Am] Please put the boxes on the first stair.
2. [F-Br] I’m starting a new project soon. [M-Au] (A) OK, no problem.
[M-Am] (A) No, I checked everything. (B) Yes, thanks a lot.
(B) I hope it goes well for you. (C) I don’t want to stare.
(C) When will you collect it?
Steps to Success p49
3. [M-Au] Where’s the no-smoking sign?
[F-Am] (A) On the wall over there. Practice 1
(B) I like the design a lot. Warm-up Track 42
(C) It’s not mine. [F-Am] Would you like to meet on Tuesday the 25th or Friday
the 28th?
4. [F-Cn] Doesn’t Sue work in Personnel? Practice Track 43
[M-Br] (A) She’s gone to the hotel. [M-Am] Why did William leave early?
(B) She likes to sell. [F-Br] (A) He lives nearby.
(C) Yes, I think she does. (B) Yes, he quit last week.
(C) He didn’t say.
5. [M-Am] Are you ready for more cake?
Practice 2
[F-Au] (A) Yes, I’d love some.
Warm-up Track 44
(B) Can I take the call later?
[M-Am] Do you always have lunch at one?
(C) I read it before.
Practice Track 45
[F-Au] How is the new sales manager?
6. [F-Am] All the figures are in this chart.
[M-Cn] (A) Sales are good this month.
[M-Cn] (A) We’ll depart at five.
(B) He’s very enthusiastic.
(B) I don’t understand modern art.
(C) Yes, he is quite old, actually.
(C) Can I have a closer look?
Practice 3
7. [M-Am] Did you get the grant you applied for? Warm-up Track 46
[F-Br] (A) No, I can’t find it. [F-Am] What does your brother do?
(B) Yes, fortunately I did.
(C) Yes, let’s decide.

10 Pass The TOEIC Test Introductory Course AUDIOSCRIPT

Practice Track 47 (B) I’d like to know how.
[F-Br] When did Julie give you the message? (C) That was my assistant.
[M-Au] (A) No, she didn’t.
(B) Just after lunch. 11. [M-Cn] Do you accept credit cards?
(C) We got married last year. [F-Au] (A) Yes, of course.
(B) I bought my car.
Practice 4
(C) I don’t know how to play.
Warm-up Track 48
[F-Am] Can you come see me later today?
12. [F-Am] Whose idea was that?
Practice Track 49
[M-Au] (A) That’s my hat.
[M-Cn] Would you like coffee or tea with your sandwich?
(B) I have a good idea.
[F-Au] (A) That would be lovely.
(C) It wasn’t mine.
(B) Can I have a cold drink?
(C) Just one sandwich is fine.
13. [M-Am] You’re a little tired, aren’t you?
Practice 5 [F-Am] (A) Yes, it’s very big.
Warm-up Track 50 (B) A little, yes.
[M-Am] I don’t want to miss my train. (C) It was acquired last month.
Practice Track 51
[F-Cn] We’re meeting at eight. 14. [F-Am] What will you wear for the dinner?
[M-Br] (A) OK. I won’t be late. [M-Br] (A) Let’s have seafood.
(B) Is someone at the gate? (B) I don’t know where it is.
(C) No, I’m not eating anything. (C) A suit and tie, I think.

Review Test p56 Track 52 15. [M-Au] Where can I write my name?
[F-Cn] (A) What’s wrong?
1. [M-Am] When are you leaving for Paris?
(B) You’re quite right.
[F-Br] (A) I’ve been living there for three years.
(C) Put it at the bottom.
(B) At nine tomorrow morning.
(C) I have to go there on business.
16. [F-Am] Are you sure the director wants to see me?
[M-Br] (A) That’s what he said.
2. [F-Am] Would you like milk or sugar with your tea?
(B) It was a great movie.
[M-Au] (A) Can I have both?
(C) He really likes the sea.
(B) No, I don’t drink milk.
(C) It’s on the table over there.
17. [M-Au] You weren’t here yesterday, were you?
[F-Am] (A) No, it’s not here.
3. [M-Br] John’s computer isn’t working.
(B) I was at the Singapore office.
[F-Cn] (A) He should call technical services.
(C) It was last week, I think.
(B) Can’t he find a job?
(C) Lots of commuters are underemployed.
18. [F-Cn] Didn’t they give you any training?
[M-Am] (A) There’s only one remaining.
4. [F-Au] Do you know why they canceled the order?
(B) I had a few classes.
[M-Am] (A) I can handle it.
(C) I don’t think they will.
(B) They ordered a sample.
(C) They didn’t give a reason.
19. [M-Cn] How much was the hotel?
[F-Am] (A) It was fine.
5. [M-Au] Where did you go to college?
(B) I’ll go there tonight.
[F-Am] (A) I majored in Math.
(C) I can’t remember.
(B) I was at Colorado State University.
(C) Yes, I think I would like that.
20. [F-Br] Can’t you ask someone for directions?
[M-Cn] (A) I have no objections.
6. [F-Cn] It looks like it might snow.
(B) I’ll look at my map.
[M-Br] (A) No, I have to go now.
(C) Thanks for asking.
(B) So I’ll see you tonight?
(C) I hope it doesn’t.
21. [M-Au] So, how was New Jersey?
[F-Cn] (A) The trip went well, thanks.
7. [M-Am] How about getting take-out?
(B) I think the color suits me.
[F-Am] (A) I’ll take it out soon.
(C) I need to check.
(B) That’s a great idea.
(C) Didn’t you get one once?
22. [F-Am] Today’s the seventeenth, right?
[M-Br] (A) It’s the first house on the left.
8. [F-Au] What do you think of my new office?
(B) That’s too many.
[M-Cn] (A) It’s bigger than your old one.
(C) Yes, that’s right.
(B) Sorry, that was thoughtless of me.
(C) Yes, I agree with you.
23. [M-Am] How long did you spend in London?
[F-Am] (A) I was there a week.
9. [M-Br] Where’s the bus station, please?
(B) It’s very expensive.
[F-Am] (A) There’s been a cancellation.
(C) It won’t be long now.
(B) It’s across from the park.
(C) I came by car.
10. [F-Br] Who called you just now?
[M-Am] (A) I think Glen owned it.

Pass The TOEIC Test Introductory Course AUDIOSCRIPT 11

 24. [F-Au] Do you want to sit in the front or in the back? Questions 10 through 12 refer to the following conversation.
[M-Am] (A) Yes, let’s go back. [M-Au] I’m glad that’s over. I’m exhausted. How did your interview go?
(B) I’d like that. Mine was much tougher than I expected.
(C) I’d prefer to be in the front. [F-Br] Yeah, mine was hard, too. And long. But, it seems like a good
place to work and if they offer me a position I’ll certainly take it.
25. [M-Cn] Aren’t you taking the train? [M-Au] Yes, me too. Anyway, we’d better go to the main entrance.
[F-Br] (A) I don’t like champagne. There’s a bus there to take everyone to the station. It’s leaving
(B) A little, yes. in ten minutes.
(C) No, I’ll drive there.
Improve Your Performance
26. [F-Am] This computer’s the fastest.
[M-Au] (A) I can’t run that fast. Listening for Main Ideas
(B) I don’t like to commute.
(C) OK, I’ll use that one. Questions about the Speakers p62 Track 55
1. [F-Br] Can you sit in your seat, please, sir? The plane is going to
27. [M-Am] Shouldn’t we be preparing the presentation? take off soon.
[F-Am] (A) We don’t need to take a present. [M-Cn] I’m sorry. Where can I put this bag?
(B) Sorry, I forgot. [F-Br] Please put it under the seat in front of you.
(C) I’m not sharing. [M-Cn] OK. Thanks.

28. [F-Au] Which pen should I use? 2. [F-Cn] Where should I put all these books?
[M-Cn] (A) Try the black one. [M-Au] They’re all new for this season. I want them in
(B) You’ve got nothing to lose. the window.
(C) Just say when. [F-Cn] OK, I’ll do it now.

29. [M-Au] You’ve finished that book, haven’t you? 3. [M-Br] OK, so what seems to be the problem?
[F-Am] (A) No, it’s not booked. [F-Am] I have a terrible cough and a sore throat. It’s been almost a
(B) There are a few pages left. week now, and it’s not getting any better.
(C) I didn’t see it there. [M-Br] I see. Let me have a look down your throat. Say “Ahh.”
[F-Am] Ahh.
30. [F-Cn] How much time do we have?
[M-Am] (A) An hour at most. 4. [M-Cn] Hello, ma’am. How can I help you?
(B) Yes, quite a lot. [F-Am] I’d like twelve red roses, please. The best you have.
(C) We didn’t take a long time. [M-Cn] Certainly. Would you like me to wrap them in gift paper?
[F-Am] Yes, please. They’re a birthday present for my husband.
Part 3 – Short Conversations 5. [M-Am] Sorry, but my room hasn’t been cleaned today, and the TV
Try It Out p58 Track 53 doesn’t work.
[F-Au] Oh, dear. I’m very sorry to hear that. What’s your
Questions 1 through 3 refer to the following conversation. room number?
[F-Cn] Oh, Mr. Perry. Before you go into your office…. Mr. Watson [M-Am] 247. And the service at breakfast this morning was terrible.
called while you were at lunch. Can I speak to the manager?
[M-Br] Oh, really? I wasn’t expecting a call from him. He’s due to be [F-Au] I’ll get her right away.
here at three, isn’t he?
[F-Cn] Yes, that’s why he called. He said he can’t make it this 6. [M-Cn] Hi. The airport, please.
afternoon. He wanted to reschedule for tomorrow, so I booked [F-Br] No problem.
him in at ten A.M. I hope that’s OK with you. [M-Cn] Can you go as quickly as you can? I’m late and I don’t
[M-Br] Yes, that’s fine. Thanks for letting me know. want to miss my flight.
[F-Br] I’ll do my best, but the traffic is pretty bad right now.
Questions 4 through 6 refer to the following conversation.
[F-Au] Oh no! Don’t tell me the photocopier’s broken again? Questions about the Topic p63 Track 56
[M-Am] I’m afraid so. It just stopped working a minute ago. It’s not out 1. [M-Au] I thought that was boring, actually. It was way too long.
of paper. I checked that already. I’m not sure what the problem [F-Am] Hmm. And the acting wasn’t very good, was it?
is, to be honest. [M-Au] It had a lot of big stars in it, and they say it cost a fortune
[F-Au] Typical! My class starts in five minutes. I need to copy this test. to make.
Well, maybe you should call the maintenance department. [F-Am] Yes. But the story itself was terrible. I don’t think I’ll be
[M-Am] They might be able to fix it. getting the DVD!

Questions 7 through 9 refer to the following conversation. 2. [F-Au] How’s your steak?
[F-Am] Good evening. Reception. Can I help you? [M-Br] It’s great. And the potatoes are tasty too. What about your
[M-Cn] Yes, I’d like an early morning call at six-thirty tomorrow, please. fish?
Can you do that for me? [F-Au] It’s good, but the vegetables are overcooked.
[F-Am] Of course. Room 412, an early morning call at six-thirty. That’s [M-Br] Oh, that’s a shame. Maybe you should tell the waiter?
booked for you. Is there anything else I can help
you with? 3. [M-Am] So, you have a board meeting at ten, then lunch
[M-Cn] No, that’s all, thank you. Good-night. with Dr. Liu.
[F-Cn] OK. Anything after lunch?
[M-Am] Gary from sales wants to see you. How about,
say, two?

12 Pass The TOEIC Test Introductory Course AUDIOSCRIPT

 [F-Cn] Two’s fine. I don’t want any appointments after that, 3. [M-Am] Are you going out?
though. I need to finish a report. [F-Cn] Yes. I need to return these books. I just remembered I’ve
4. [F-Au] The elevator stopped working this morning around nine. had them for ages.
Luckily, nobody was inside. [M-Am] You’ll probably have to pay a fine then.
[M-Cn] Well, I suppose we’ll take the stairs. Any idea when it will [F-Cn] I know. I hope it’s not too expensive.
be fixed?
[F-Au] I called the maintenance guys hours ago. They should be 4. [M-Br] How’s the new job? Are you enjoying it?
here soon. [F-Au] Yes, but it’s hard work. I hurt my back lifting a package this
5. [M-Am] Are you going to Tim’s on Saturday night? morning onto the scales. It was really heavy.
[F-Br] Yes, I’m looking forward to it. Who else is going? [M-Br] Couldn’t anyone help you?
[M-Am] Everyone from work, some of his friends, his neighbors … [F-Au] No, everyone was busy. It’s always busy on Mondays. I
It starts at eight. You know where he lives, right? filled six huge bags of mail, and sold around three hundred
[F-Br] Yes. 42 Greenacre Drive. I’ll see you there at eight! stamps before lunch!

6. [F-Am] The train to the airport is the quickest. It’s direct, too. 5. [M-Am] I’d like a car for a few days. What do you have?
[M-Br] But it’s expensive, and the bus is more convenient. There’s Small is OK.
a stop just outside our hotel. [F-Am] Well, we have a compact available. That’s the
[F-Am] I don’t want to get stuck in traffic with a flight to catch. Let’s most economical.
take the train. [M-Am] That’s fine. How much is it for the weekend,
including insurance?
Questions about Activities p64 Track 57 [F-Am] OK. Give me a minute and I’ll get you a price.
1. [M-Au] Can I see your passport, please?
[F-Am] Yes. Here it is. And here’s my boarding pass, too. 6. [F-Br] Hello, Mr. Wilkinson. How are you?
[M-Au] Thank you. Please take a seat in the lounge. The flight is [M-Cn] Not too good, actually. I have a toothache in the back, on
on time, so you can board in ten minutes. the side. Right about here.
[F-Br] Sit back in the chair and let me take a look. Open
2. [M-Am] Here we are. 30 Harvard Square. That’ll be wide. Oh, yes, I see the problem. Hmm. I’ll need to do
$12.50, please. something about this right away.
[F-Cn] Oh, I only have a twenty. Is that OK?
[M-Am] No problem. Let me see … seven dollars and fifty Mini Test – Listening for Main Ideas p66 Track 59
cents. Here you are.
Questions 1 through 3 refer to the following conversation.
3. [F-Au] So go along Fifth Avenue and take a right at the
post office. [F-Am] I’m interested in your evening adult education classes. Do you
[M-Cn] Right at the post office. OK. have any business courses?
[F-Au] Then walk straight for two blocks and the bank is on your [M-Am] Yes, we do. We have Business Administration. It covers all the
left. basic skills you need in the world of work.
[M-Cn] That’s great. Thanks for your help. [F-Am] That sounds interesting. Is it expensive?
[M-Am] Not really. The classes are twice a week for ten weeks, all
4. [F-Am] Jason, can you help me prepare for the presentation in for $250.
Room 4?
[M-Am] Sorry, I can’t. I have to finish this report. Questions 4 through 6 refer to the following conversation.
[F-Am] Can’t it wait? I could really use your help moving the [F-Cn] Excuse me. I’m afraid this soup is cold.
furniture, and I need someone to connect my laptop. [M-Am] Oh, I’m very sorry. I’ll change that for you right away.
[M-Am] Sorry. I need to e-mail this by four o’clock. My best [F-Cn] Thank you. And can I please have some more bread? This is
customer is waiting for it. Maybe Alan can help? hard.
[M-Am] Certainly. Please accept my apologies.
5. [F-Am] Do you know what the problem is?
[M-Br] No, not yet. The engine works fine, and it’s not Questions 7 through 9 refer to the following conversation.
the battery. [F-Br] The annual conference in Paris is next week and I haven’t
[F-Am] I need it soon. I have a meeting at three and it’s at least a booked a hotel yet!
thirty minute drive from here. [M-Au] Really? I booked one weeks ago. All the hotels near the
[M-Br] Hmm. It might be a loose connection. Give me a little more conference site will be full by now.
time. We’ll have you on the road again really soon. [F-Br] Yes, I know. I’ve tried everywhere. I guess I’ll have to book a
hotel further out and take the train in. At least it’ll be cheaper.
6. [M-Cn] Suzie, can you pass the salt? It’s over there on the table.
[F-Cn] Sure. Here you go. The vegetables will be ready soon. Questions 10 through 12 refer to the following conversation.
[M-Cn] Good. I checked the steak about two minutes ago. It looks
[M-Cn] It’s Lisa’s birthday on Thursday. I was thinking that maybe we
delicious.
should have a party to celebrate. What do
[F-Cn] Great. I’m looking forward to this. I’m really hungry.
you think?
[F-Au] OK. That’s a good idea. We can get everyone together in
Questions about the Location p65 Track 58
Meeting Room 4 after work. That should be big enough for us
1. [F-Au] Tickets, please. Can I see your ticket?
all, and it’s easy to clean.
[M-Au] Oh, here it is. Thank you. Which platform is the 3:10 to
[M-Cn] Yes, OK. We’ll need something to eat. How about I call and get
Sydney, please?
some sandwiches delivered, and you get the drinks. Oh, and
[F-Au] That’ll be Platform 11. Go straight and turn right. It’s at
we need to tell everyone a time.
the end.
[F-Au] Let’s make it six o’clock. Then people can just stop by before
2. [M-Cn] Excuse me. Can you tell me where the meats are, please?
they leave the office.
[F-Br] Over near the fruit and vegetables. Can you see
the sign?
[M-Cn] Oh, yes. I see it. Thank you.

Pass The TOEIC Test Introductory Course AUDIOSCRIPT 13

 Listening for Details 4. [M-Cn] Don’t you want to leave? It’s seven thirty. Everyone’s gone
home.
Questions about Time p68 Track 61 [F-Au] I have to wait for a client to call. It’s the Jenkins
1. [F-Am] It’s Friday already and we still haven’t finished this project. account . . . again.
I’ll be glad when it’s over. [M-Cn] Oh, really. What’s the problem this time?
[M-Am] I know. It’s almost three months now. Well, we should be [F-Au] They’re saying they won’t pay our latest invoice.
able to finish it next week, hopefully.
[F-Am] Hopefully! I’m looking forward to it. Anyway, have a good 5. [M-Am] Have you heard the news about Michael Fraser?
weekend. I’ll see you on Monday. He resigned!
[F-Cn] No! He’s only been here six months. What happened?
2. [M-Cn] I don’t think this cell phone is working properly. [M-Am] I have no idea. But they’re already advertising for a new
[F- Br] You only bought it two weeks ago, didn’t you? Why don’t Research Director.
you take it back to the store?
[M-Cn] I haven’t had time this week. I’ve been too busy. 6. [F-Am] Hello? Barbara Reddich speaking.
[F- Br] Maybe you’ll get the chance over the weekend. [M-Br] Hi, Barbara. It’s Brian. I won’t be in today. I have a really bad
stomachache. I’m seeing the doctor later this morning.
3. [M-Au] When does the lecture on Telephone Sales begin? [F-Am] Oh, dear. I’m sorry to hear that. I’ll tell the others. Oh! What
[F-Am] I think it starts at three. It’s in Training Room B this time. about your annual review?
[M-Au] It finishes at four, right? I have a meeting then. [M-Br] It’ll have to wait. Can we just reschedule it for next week?
[F-Am] No, this one lasts for two hours. You’ll have to reschedule
your four o’clock appointment. Questions about Plans p70 Track 63
1. [F-Am] At last, it’s Friday. What a week! I’m glad we finished that
4. [M-Am] When are you going to sign the Franklin contract? report.
[F-Br] There’s no rush. It’s only Tuesday. We aren’t seeing them [M-Am] Let’s enjoy ourselves this weekend. The weather forecast is
until Thursday. good, so why don’t we play tennis tomorrow?
[M-Am] Yes, but I promised Mr. Franklin he would have it before [F-Am] OK, and on Sunday we can go for a long walk in
the weekend. the country.
[F-Br] Really? I didn’t know that. OK, I’ll do it right away. [M-Am] That sounds like a good plan!

5. [F-Au] Say, Tony. Have you lost weight? 2. [M-Cn] Hi, Carol. This is your last month. Do you know what
[M-Br] Yes, I have. Thanks for noticing. I started going to the gym you’re going to do after this contract is over?
a few months ago. [F-Cn] Yes, I’m going to apply for a permanent position here.
[F-Au] Well, it seems to be working! Do you go every day? I really like working with you all.
[M-Br] No. They say you need to go three times a week, but I just [M-Cn] That’s great! But, I thought you wanted to work
go on Mondays and Fridays. in Vancouver.
[F-Cn] No, I’ve changed my mind. Toronto is much nicer!
6. [F-Am] I haven’t sent this package yet, and it’s five thirty already.
[M-Am] Well, why don’t you leave it until tomorrow? It’s not urgent, 3. [M-Am] Can you check the price of these memory
is it? sticks, please?
[F-Am] I guess not. But I wanted to do it today. [F-Au] Certainly, one moment . . . They’re $8.49 each. Do you
[M-Am] I’d leave it and do it right away when you get in tomorrow. want all three?
That’ll be OK. [M-Am] Yes, please. Oh, I don’t have enough cash. Is a credit card
OK?
Questions about Reasons p69 Track 62 [F-Au] Sure, no problem.
1. [F-Au] What’s wrong? You look a little upset.
[M-Cn] It’s this new filing system. It’s not very good. A lot of 4. [F-Br] Which one do you think I should get; the red or the blue
documents seem to be missing. dress? Or maybe that skirt over there?
[F-Au] You’re right. It’s not easy to use. I think the old system was [M-Au] The black one? That looks good. But you have a lot of
much better. skirts, already.
[M-Cn] I’ll have to ask senior management to look into it. It’s time [F-Br] Yes, you’re right. OK, so if it’s for work, then the blue is a
we put all these records on the computer anyway. little more suitable, I think.
[M-Au] I agree. Let’s hurry up and pay.
2. [F-Am] Hey, Sean. I hear you moved home last week.
Congratulations! 5. [M-Am] Fiona, we’d like to offer you the job. Will you accept?
[M-Am] Thanks. It’s a smaller place than I was in, though. [F-Am] I’d love to. Thanks. Oh, I’ll have to tell my current
[F-Am] But don’t you find it’s more convenient to be in the city? employer, of course.
[M-Am] Yes, that’s why I moved. I love the countryside, but it used [M-Am] Yes, of course. So, you intend to give a month’s
to take 40 minutes to get here on the train, but now I walk notice there?
to work! [F-Am] That’s right. I can’t just leave immediately. That means I
should be free to start here four weeks from next Monday.
3. [F-Br] Why are we meeting on Friday and not today, as
we planned? 6. [M-Cn] Due to the economic slowdown, we’re going to have to
[M-Am] James can’t make it today. He’s away at a convention. close our Munich branch next year.
[F-Br] Can’t we manage without him? [F-Au] Oh, that’s terrible. What about all the staff who work there?
[M-Am] Not really. The main office says we all have to attend Will they lose their jobs?
the meeting. [M-Cn] Some will be offered work in New York or London, but the
majority will have to go, I’m afraid.
[F-Au] Hmm. I wonder how our investors will take this news.

14 Pass The TOEIC Test Introductory Course AUDIOSCRIPT

Questions about Offers and Requests p71 Track 64 3. [F-Br] You know, I’ve done the same job since I started here five
1. [M-Br] OK. It’s almost one o’clock. I’m going out to get a years ago. I’m getting bored, but I don’t want to leave the
sandwich. I can get one for you too, if you like. company.
[F-Br] That’s very kind of you. Thank you. Could you get me a [M-Au] Isn’t there a vacancy in Media Relations? I saw an ad on
ham and cheese, from the coffee shop on the corner? the bulletin board in the cafeteria.
[M-Br] OK. Do you want anything to drink? [F-Br] Yes, I saw that too. I don’t think I’m qualified for
[F-Br] A regular coffee, thanks. Wait a minute and I’ll give you the it, though.
money. [M-Au] Maybe you should ask them about it. You might have the
skills they need.
2. [M-Am] Diane, do you think you’ll get that work done by
five o’clock? 4. [F-Am] Oh, this office is so small. I’m surprised you haven’t moved
[F-Cn] WBy five? No way. There’s too much to do. It’ll have to wait by now.
until Monday. [M-Am] There are only three of us. We don’t need a lot of space,
[M-Am] Would you mind staying late tonight and finishing it? It’s you know.
very urgent. I can pay you overtime. [F-Am] Hmm. Have you considered moving someplace bigger,
[F-Cn] Sorry, but I have plans. I’m meeting some friends and closer to the city? It would be more convenient for
for dinner. your clients.
[M-Am] Yes, but it would also cost more money. I don’t think we
3. [F-Au] Hello, Noreen. How can I help you? can afford it.
[F-Am] I need a new monitor. Mine is starting to cause problems,
and it’s way too small. Do we have a budget for this kind of 5. [F-Cn] What are we going to do for the end-of-the-year party? Do
thing? you have any ideas?
[F-Au] Not at the moment. Money is very tight. I can give you my [M-Am] We usually have drinks and snacks in the conference room
monitor if you want. We can swap! on the last day, don’t we?
[F-Am] Well, you’re not at your desk as much as me, so OK, yes. [F-Cn] Yes, but this year I want us all to do something different.
Let’s do that. What about a dance competition?
[M-Am] Hmm. How about eating out for a change? We could have
4. [M-Am] Are you waiting for Mrs. Aiten? dinner at the new Italian place across the street.
[F-Am] Yes. We have a meeting at four, but it seems she’s a little
late. 6. [F-Am] What’s the best way to get to Halson Chemicals from
[M-Am] Yes, I think it’s the traffic. I’ll call her on her cell here?
phone to check. Would you like some tea or coffee while [M-Am] If I were you, I’d catch a train to Newberry, and then walk
you wait? there from the station. It’s not far, and quicker than the bus.
[F-Am] Oh, OK. I was thinking of driving actually.
5. [M-Au] Excuse me. Are you using this? [M-Am] Don’t. The traffic is terrible. When I drove there, it took two
[F-Br] No, that one’s free. I just need two, for my friends. They’ll hours.
be here any minute.
[M-Au] OK, well, I’m with some people over there in the Questions about Opinions p73 Track 66
corner, and we need one more chair. Do you mind if 1. [F-Au] Well, that was, er, an “interesting” experience.
I take this one? [M-Am] Interesting? Huh. I guess you could say that. The guy on
[F-Br] Sure, go ahead. the violin was terrible. Not what I was expecting.
[F-Au] And I couldn’t hear the piano at all. I think one of the
6. [F-Cn] We’ve been good customers of yours for a year now. microphones was broken.
[M-Am] Yes, that’s right. I hope you’re happy with our service, [M-Am] Yes, it’s a shame. At least it was only an hour.
and our products. Do you feel you’re getting good value
for your money? 2. [F-Am] Those plastic bottles go in the blue bin, not the
[F-Cn] Well, that’s what I want to ask you about. I’ve been black bin.
comparing prices on the Internet, and you’re not that [M-Cn] Oh, right. Sorry. It’s so difficult to remember what goes
competitive, to be honest. We’d like to stay with you, but where.
could you give ten percent off all future orders? [F-Am] Just read the poster on the wall over there. It’s simple.
[M-Am] Oh. I see. I’ll have to ask my boss about that. [M-Cn] Maybe for you, but I’m not used to all these bins.

Questions about Suggestions and Advice p72 Track 65 3. [M-Am] OK, let’s move on to next year’s sales targets. Michelle,
1. [F-Am] Haven’t you found a job yet, Craig? what are your thoughts?
[M-Br] No, I haven’t. I can’t seem to find anything. There aren’t [F-Br] In my opinion, the targets are very high. We’ll be lucky to
any good jobs in the newspapers, and the employment get anywhere near them.
agencies are useless. [M-Am] So, which targets can we achieve?
[F-Am] There are a lot of job sites on the web. Why don’t you look [F-Br] To tell you the truth, I’d be surprised if we can reach any of
there? That’s how I found my job. them.
[M-Br] Of course, the Internet! Why didn’t I think of that?
4. [M-Br] How do you like the new Museum shop? It was only
2. [M-Am] I’m going to the airport to pick up Mr. Chan . . . again. finished last week.
[F-Am] Wow. That’s the third time this month. [F-Au] I like it, but why is it on the top floor? I didn’t expect it to be
[M-Am] I know. And it’s getting in the way of my work. I’m already there. It’s not marked in the leaflet so it took me ages to
behind schedule. work out where it was.
[F-Am] If I were you, I’d find a good taxi company and get them to [M-Br] We wanted to put it next to the coffee shop. That was the
meet him. only place in the museum where we had enough space,
too.
[F-Au] Hmm. Well, maybe some signs would help.

Pass The TOEIC Test Introductory Course AUDIOSCRIPT 15

 5. [F-Am] It seems we have to either cut costs or lose more staff. [M-Am] Yes. I think I need a long bath before we have dinner.
There’s no other way. 2. [F-Au] I can’t believe they canceled the order.
[M-Cn] Yes, I agree. If we continue as we are, the company will [M-Cn] I know. They just called an hour ago.
fail, that’s for sure. [F-Au] But I was there for three days negotiating that. We gave
[F-Am] So, we have a lot of decisions ahead of us. Some very them everything they asked for. We couldn’t have done
difficult ones, I’m afraid. any more.
[M-Cn] Yes, but we have to take them, and take them quickly. If we [M-Cn] I know. But they say they don’t want it now. Perhaps they
don’t, we’ll be lucky to survive another six months. got a better offer from somewhere else?

6. [M-Au] How much do you think we should sell the new Questions about Deductions p76 Track 70
TX20 for? 1. [F-Am] Are you sure this bill is correct?
[F-Cn] I’d say the price should be around $295. That would make [M-Br] Yes ma’am. One appetizer, one main course, a glass of
us slightly cheaper than most of the competition. wine, one dessert . . . a twelve percent service charge. Yes,
[M-Au] Well, I think we should aim for $360. It’s a quality product the bill is correct.
and customers will expect to pay more for it. [F-Am] Really. I know what I had, but I’m amazed at the cost. I
[F-Cn] But that’s twenty percent more than our rivals. That’s a big don’t have enough cash.
difference. Do you think anyone would buy it? [M-Br] Would you like to pay by credit card?

Mini Test – Listening for Details p74 Track 67 2. [F-Cn] Do you have any plans for the weekend, David?
Questions 1 through 3 refer to the following conversation. [M-Am] Yes, I’m going to a concert on Saturday night.
The Blue Kings.
[M-Am] Hello. Can I speak to Mr. Yang, please?
[F-Cn] Oh, right. Are they famous?
[F-Am] I’m sorry, but Mr. Yang is in the middle of a lunch meeting right
[M-Am] Are you kidding? I can’t believe I got tickets.
now. Would you like to leave a message?
[M-Am] Yes. Can you tell him Bill Carson from ARC Engineering
Mini Test – Making Inferences p76 Track 71
called? I need to talk about his latest invoice. It’s urgent.
[F-Am] OK, sure. Mr. Yang should be out by two. I’ll make sure he Questions 1 through 2 refer to the following conversation.
gets your message as soon as possible. [M-Cn] It’s too hot in this office. I can’t concentrate on my work.
[F-Am] Just relax. There’s nothing we can do. Anyway, I called Jim
Questions 4 through 6 refer to the following conversation. and he says he’s working on it as fast as he can.
[F- Am] Do you want to go for a meal? There’s a new French restaurant [M-Cn] The whole system needs replacing. And it’s crazy that the
over on Third Avenue. It should be opening around now. windows don’t open. Why do they build offices like this,
[M-Am] I’d love to, but I can’t tonight. I need to go home and pack. I’m anyway? How soon did Jim say he can get it working?
leaving for Houston tomorrow, remember? [F-Am] It shouldn’t be long now. He knows what he’s doing.
[F- Am] Oh, that’s right. You’re flying over there to sign the Peterson
contract, aren’t you? I forgot. I hope it goes well. Questions 3 through 4 refer to the following conversation.
[M-Am] Thanks. Maybe we can have dinner to celebrate when I get [F-Am] I can’t believe they upgraded you to first class. That’s
back. Oh, look at the time. I should be going. amazing.
[M-Am] Yes, and I’m not even in their frequent flyer program. I have
Questions 7 through 9 refer to the following conversation. no idea why they did it. The flight wasn’t full.
[F-Am] That kind of thing never happens to me.
[M-Br] Hello. I have a couple of shirts I’d like you to wash. Can
someone come to my room to pick them up?
[F-Cn] Yes, I’ll send someone up right away. Can you please put Steps to Success p77
them in the blue plastic bag? There should be one in the Practice 1 Track 72
closet. [F-Au] These letters are ready to go out now, Mr. Sanchez. I’ve put in
[M-Br] Yes, I’ve done that. I’ve filled out the pink form, too. When will I a brochure and added a price list, too.
get them back? [M-Am] OK, that’s great. How many are you sending out?
[F-Cn] Let me see. It’s five thirty now. Anything collected before six [F-Au] Three hundred. They’re going to people who have already
should be back before ten the following morning. bought something from us. Hopefully, we’ll get some more
orders.
Questions 10 through 12 refer to the following conversation. [M-Am] OK, well hurry up. It’s almost six now. The post office closes in
[F-Am] I don’t understand. It should be along this street on the left. half an hour. You can use my car to drive there.
That’s what the map says.
[M-Au] Well, it’s not, is it? We’re almost at the end of Cedar Road now. Practice 2 Track 73
What do you want me to do? [F-Am] I found a good place we can use for next month’s conference,
[F-Am] Just keep going. I can’t believe it’s taken us almost two hours The Olympic Hotel. They have twelve seminar rooms, and of
so far. Oh, look! There it is. course they provide accommodations as well.
[M-Au] Finally. We’re thirty minutes late. We were supposed to be [M-Am] That sounds good. Is it expensive?
here at three. Can you tell the reception desk we’re here while [F-Am] I got a good deal. It will cost us just three thousand dollars for
I park the car? the week. That includes all equipment and lunch for everyone
each day.
Making Inferences [M-Am] Hmm. OK, I guess you can go ahead.
Questions about Attitude p76 Track 69
Practice 3 Track 74
1. [F-Am] That was a long drive, wasn’t it?
[F-Am] Excuse me. I bought this notebook PC from you last week, but
[M-Am] Yes it was. Five hours on the highway in heavy traffic. It’s
it doesn’t seem to work properly. I can’t use the Internet and
not my idea of fun, especially in this weather. It’s been
the screen goes black.
raining the whole time.
[M-Cn] OK. Leave it with us and we’ll take a look. Can you come back
[F-Am] Well, at least we’re here now. Look, there’s the hotel over
on Friday?
there. Let’s check in and then you can relax.

16 Pass The TOEIC Test Introductory Course AUDIOSCRIPT

[F-Am] What? I can’t wait that long. I need it for my work. Questions 13 through 15 refer to the following conversation.
[M-Cn] Sorry, but we’re very busy. You can call on Thursday if you
[M-Cn] Hello. My name’s Dawson. Andrew Dawson. I was told to call
want. It might be ready then.
today about the Finance Director position.
[F-Am] Oh, yes. Mr. Dawson. I have a message here from the C.E.O.
Practice 4 Track 75
He says that although you’re very well qualified, you don’t
[M-Cn] Where on earth could Alex be? We can’t wait for him any have enough experience. He needs someone with at least five
longer. They’re boarding already. years in a similar role. So, I’m very sorry, but you haven’t been
[F-Am] I know. We should go to the gate. I’ll call his cell phone again successful.
to see where he is. [M-Cn] Oh, I see. Well, could you please thank him for his time
[M-Cn] Tell him if he misses this flight, he’ll have to get the next one. anyway? It was good meeting him and the team.
It’ll mean getting another ticket, though. [F-Am] Yes, I’ll be sure to pass that on. Thank you.

Practice 5 Track 76 Questions 16 through 18 refer to the following conversation.

[M-Am] I’m sorry but the recent increase in orders means the [M-Am] We need to get this customer feedback form translated into
production department needs more staff. I can’t promise to Chinese.
meet our targets with the number we have. [F-Br] I forgot all about that. The group from China is arriving on the
[F-Cn] Are you sure? You already have 35 employees. Perhaps we twelfth. Should I ask Ms. Chang to do it?
could just extend the shifts from eight to nine hours? [M-Am] No, I don’t think her English is good enough. We should get it
[M-Am] Hmm. That might work. I’d recommend you calculate the done by an agency. We don’t want to appear unprofessional.
cost of the overtime first, though, before I suggest that to my [F-Br] OK. I’ll try to find one. We need the form by next Friday at the
workers. latest.
[F-Cn] Yes, I’ll do that. It won’t be cheap, but it might be better than
taking on more staff. Questions 19 through 21 refer to the following conversation.
[M-Cn] Could you tell me how much this weighs, please?
Review Test p84 Track 77 [F-Au] Yes, put it on here. OK. That’s just under two pounds. What’s
Questions 1 through 3 refer to the following conversation. inside?
[M-Cn] Books. I need to send them to Paris to arrive as quickly as
[M-Br] How are you enjoying the job, Julia? Is it exciting?
possible. It’s my sister’s birthday soon.
[F-Au] Well, it’s not as exciting as I first thought. There’s a lot of
[F-Au] Well, that’ll be $45.50 for priority mail. They should be there on
training to do. Every day we train for four or five hours.
Tuesday. Would you mind filling in this customs declaration?
[M-Br] So you haven’t rescued anyone from a burning building?
[F-Au] Not yet! We had an emergency call last week, to a car crash,
Questions 22 through 24 refer to the following conversation.
but nobody was hurt.
[F-Cn] Kevin’s leaving on Friday. Are we going to get him a present or
anything?
Questions 4 through 6 refer to the following conversation.
[M-Am] I already got him a pair of hiking boots, and a card. Do you
[M-Am] So, you can take the six-fifteen flight to Hong Kong, arriving
want to sign it?
at nine thirty, and change there for London. You’ll have a two
[F-Cn] Thanks. Do you know if he’s found another job yet?
hour wait at Hong Kong airport, I’m afraid.
[M-Am] He’s not looking for one. He’s going to travel around South
[F-Br] That’s not too bad. What time does it arrive in London?
America for a year with his girlfriend.
[M-Am] Five thirty in the morning, the following day. I found a hotel,
also. The Picadilly Grand. It’s four stars, at 150 pounds a
Questions 25 through 27 refer to the following conversation.
night. I’d recommend you take it, it’s a good rate. That’s for a
single room, with a view of the river. [F-Cn] Can you please turn left here, stop the car in a safe place, and
[F-Br] And do they have that for three nights? turn off the engine?
[M-Br] Well, how did I do? I thought I did OK.
Questions 7 through 9 refer to the following conversation. [F-Cn] Well, it was good in places, but you need to practice a lot
[M-Au] The company’s new website is finally working. Have you seen more. Your reversing is poor. But most importantly you don’t
it? concentrate. Actually, you’re not safe to be on the road. You
[F-Cn] No, I haven’t. I didn’t know it was finished yet. almost hit a cyclist back there.
What’s it like? [M-Br] Cyclist? I never saw a cyclist. Why didn’t you tell me?
[M-Au] It looks very good, actually. There’s a lot of information.
There’s even a photo of us, under “Meet the Customer Service Questions 28 through 30 refer to the following conversation.
Team.” [F-Au] This salad isn’t very good. There’s hardly any tuna and the
[F-Cn] Oh no! I didn’t know they were going to do that! tomatoes are hard.
[M-Am] And this steak is overcooked. I’m a bit disappointed, to tell you
Questions 10 through 12 refer to the following conversation. the truth. I can cook better than this.
[M-Am] See that place over there, on the corner? The white house with [F-Au] They said it would be much better when it reopened. For a
the double garage? That’s where Jason lives. You know… my month we’ve had to have sandwiches at our desks, and now we
boss. He came to our wedding. come down here to find the food is worse than before.
[F-Am] Wow. It’s huge! I wish we lived in a place like that. It’s a great [M-Am] And it’s more expensive. I think I’ll say something to the
neighborhood, too. Where does he get the money from? management.
[M-Am] I have no idea. It must be worth a fortune, though. And I heard
there’s a swimming pool in the back, too.
[F-Am] Hmm. Maybe you should ask him for a raise when you go into
work on Monday.

Pass The TOEIC Test Introductory Course AUDIOSCRIPT 17

 Part 4 – Short Talks 3. [F-Am] At Joe’s Grill, we serve the best steak in Chicago.
Everyone who works with me here in the kitchen needs to
Try It Out p88 Track 78 understand that. I know you’re new here and there’s a lot
Questions 1 through 3 refer to the following talk. to learn, but you have to do your best to be the best. I’ll be
watching every move you make, and no dish leaves here
[F-Br] Hello, everyone, and thank you for coming. I know you’re all unless I see it first, OK?
busy, so let’s get started. As you know, we’ve had a number
of complaints recently about staff being unable to answer Questions about the Topic p92 Track 81
customer queries. This is clearly due to a lack of knowledge 1. [F-Au] Hi, Rahul. It’s Vicky Henderson from Neon Engineering.
about the products we sell in our stores. We need to make I’d like to thank you for coming to visit this morning. We
our training program more effective, especially for new all thought your presentation was very interesting. It also
employees. For this reason, I want to ask you to prepare seems you have the experience we need, and we were
information sheets on the most popular products you are each impressed by your knowledge of current technologies,
responsible for in the stores. As of next month, we will start too. So, we’d like to ask you to come for the final stage of
regularly testing staff on their product knowledge. interviews next week. Please call me to discuss a suitable
time as soon as you can.
Questions 4 through 6 refer to the following voicemail message.
[M-Au] Hi, Matthew. This is Lee from Information Technology. I need 2. [F-Am] Washing your hands after you help a patient at meal times
to talk to you about the new computer system we’re designing is very important. It prevents the spread of disease. You
for you. There’s just one thing I’m not sure about. In your last also need to remember to clean the tables and food trays
e-mail you asked us to add an online search function, but thoroughly as well. Oh, and it’s essential that the area
we haven’t included this in the cost. Obviously, this isn’t as around the beds is kept clean, too.
simple as it sounds and in fact means a lot more work, so it’s
probably a good idea if we meet up to discuss the financial 3. [M-Au] This weekend only, get 50 percent, yes, that’s 50 percent
implications. I’m free next Tuesday afternoon. Please let me off everything at Household Supplies! Top brand ranges,
know if that’s good for you. refrigerators, microwave ovens and more for less than
two hundred dollars! Come this weekend to Household
Questions 7 through 9 refer to the following announcement. Supplies for some great end-of-the-season bargains.
[M-Am] Welcome everyone. As your Chairman, it is with great
pleasure that I can announce Mrs. Gifford has agreed to Questions about the Audience p93 Track 82
become the new President of CAM Industries. As you know, 1. [M-Am] OK, so it’s almost three o’clock. Our next stop today is
Mrs. Gifford has been Vice President here for three years Battery Park, where we will board the ferry to the Statue of
now, since she first came to us, and in a very challenging Liberty. This is the last destination in our tour today, and of
market, she has helped to make CAM Industries stronger course is one of the most famous landmarks in the world.
and more competitive. At a time when many of our rivals are We’ll have two hours to look around before catching the
struggling to survive, thanks to her efforts, business for us ferry back here at six o’clock. OK, so please make sure
has never been better. As Chairman, I am delighted that she you have all your valuables with you before you get off.
has accepted the position. So please, join me in a round of
applause to congratulate Mrs. Gifford in her new role, which 2. [F-Am] Attention customers: We have a special promotion in the
she will start next month. fruit and vegetable section. For the next half hour, you can
buy all fruit and vegetables at half price. That’s everything
Questions 10 through 12 refer to the following speech. at half price, for half an hour. Go to our fruit and vegetable
[F-Cn] Thank you for coming here today. I am very proud that after section now to get everything at half price. Hurry. This
almost one year of renovation, work is finally finished, and promotion is only available for the next thirty minutes.
the Space Museum now has a brand new gift shop. It covers
three times the area of the previous shop, and as you can 3. [F-Cn] You have reached Charles Westhill and Associates. Our
see, has a huge variety of posters, postcards, books, games, offices are currently closed. Our office hours are Monday
and other products that I’m sure will prove popular. Shortly, through Friday, from nine A.M. to five P.M. If you would like to
the renovation of the cafeteria will also be completed, and make an appointment, please call back during these times.
we hope and expect sales in both facilities to contribute in no If you have an urgent problem, call our emergency dental
small part towards the financial success of the museum for advice line at 1-800-555-4321. That’s 1-800-555-4321.
many years to come.
Questions about the Location p93 Track 83
1. [M-Br] And now we come to the Impressionist rooms. Here
Improve Your Performance you will find the finest paintings from the early to late
Impressionist period. We can see on the left here a
Listening for Main Ideas
marvelous example by Monet, and over there in front of
Questions about the Speaker p92 Track 80 you is a Renoir. Altogether you will find over sixty paintings,
1. [M-Am] Good morning, ladies and gentlemen. Welcome aboard so please feel free to ask questions if you wish.
flight AE564 to Washington. We will be flying at an altitude
of 35,000 feet today. The weather conditions are good, and 2. [F-Cn] Attention, please. We regret to announce the late arrival
we expect to land in Washington on time at ten thirty-five. of the 3:45 service to Vancouver, due to heavy snow. This
Please sit back, relax, and enjoy the flight. service is now expected to arrive at 4:30 P.M. Passengers,
2. [M-Br] Hello, my name is Gary Wilson, and I’d like to welcome please note this train will arrive on Platform 2 and not
you all to the Seaview Bay Resort. When you check in at Platform 6. Thank you.
reception, don’t forget to pick up your Welcome Guest
Pack. That tells you all you need to know to help you get
the most out of your stay here. Please make yourselves at
home and enjoy your time with us. I’m in charge here, so if
you have any questions during your stay, please just ask.

18 Pass The TOEIC Test Introductory Course AUDIOSCRIPT

3. [F-Am] So, I would like all reports to be handed in by Friday at the Questions 10 through 12 refer to the following speech.
latest. These will go towards your final grade. The end- [F-Br] Now, everyone, I would like to welcome the latest member of
of-semester exam will be next month, on the 14th. Please our team, Martin Sanchez. Martin comes to us from Brewster
study hard for this. Any students unable to come on the and Sons, where he was Sales and Marketing Manager for
14th need to tell me now. fifteen years. He brings with him a great deal of experience,
and of course ability. Starting next week, Martin will share
Questions about the Purpose p94 Track 84 his knowledge and expertise with us, working closely with
1. [F-Au] We all know that health is important, but how many of us everyone in the Sales and Marketing Department. So, as
exercise regularly? Just a twenty minute walk a day can we are finishing up our main course, and before our dessert
dramatically reduce your risk of heart disease and other arrives, let’s have a round of applause to welcome Martin to
serious illnesses. Why not walk or cycle on weekends? Or Palco Systems.
take up a hobby, like golf or tennis. More exercise means a
healthier and longer life. Listening for Details

2. [M-Cn] I’d like to take this opportunity to express my gratitude Questions about Numbers, Dates, and Times p97 Track 87
to everyone for all your hard work over the last year. A [F-Am] On WKYC News tonight, we’ve just learned that five City
Without your efforts, we would not have won the Best Hall employees are being investigated following reports
Conference Venue award for the third time. This is a that they took money in return for awarding contracts.
great achievement, and you should all be very proud of Local construction company, Parker Buildings, is rumored
yourselves. to be the recipient of the contracts. Police confirm that they
are looking into multiple payments of up to $20,000, paid
3. [F-Am] Ladies and gentlemen. Welcome. Your attention, please. every month for the last six months. Ten major contracts
We are here today to show our appreciation to Dr. Williams are involved, including the new county hospital. The five
for all his hard work over the past thirty seven years. Dr. City Hall staff, who all work in the Purchasing Department,
Williams has been with us since this research facility insist they’re innocent. However, our source says the case
opened. His hard work, dedication and enthusiasm are an will probably go to trial next month. No other building
example to us all. It is therefore with great regret that we companies are thought to be involved.
have to say good-bye to him. However, he takes with him
our warmest wishes for a long and happy future ahead. B [M-Cn] Attention all employees. The cafeteria will close next week
for a period of approximately one month. This closure
Mini Test – Listening for Main Ideas p95 Track 85 is necessary to replace the ovens in the kitchen. Can all
Questions 1 through 3 refer to the following advertisement. employees please use the Coffee Shop on the third floor
until further notice? Starting on Monday the 4th, every
[M-Am] Mike’s Motors is proud to announce our best deal ever. We are
employee will receive $50 in coupons to use in the Coffee
giving all Radio Skyline listeners a free engine check and a free
Shop for each week the cafeteria is closed. This may be
winter tire check. And that’s not all. We’ll give you a huge 25
used for the purchase of sandwiches, food and drink only.
percent off any work we do on your car for the next month. We
Thank you.
are the biggest and best vehicle repair shop in town. All the work
we do comes with a 12-month warranty. So, if you’re already
Questions about Reasons and Requests p98 Track 88
one of our loyal customers, or if you’re new to Mike’s Motors,
call now to book your free engine and winter tire checks. A [F-Br] This is an announcement for passengers waiting for
the 15:35 service to Newcastle. This bus is running
Questions 4 through 6 refer to the following news report. approximately twenty minutes late. This is because of road
repairs on the M25. Will all passengers please go to Bay
[F-Au] Welcome to WNRC Radio’s Daily Jobs Bulletin. I’m your host,
3, where your bus should arrive in twenty minutes. Please
Jennifer Duran. Our top story tonight is the breaking news that
note that the next service at Bay 3 is the 15:45 service
Derek Brown, head of Australian Workers Unite, has called
to London, so passengers with tickets to Newcastle are
for a national strike. Mr. Brown made the announcement at a
warned not to board that bus. Thank you.
press conference three hours ago. Following the breakdown
in contract negotiations between workers and management,
B [M-Am] Is your Internet service slow? Is it expensive? If it is, contact
Mr. Brown confirmed that the union will instruct its members
Advance Net now. We promise you ultra-fast broadband
to stop working as of Monday. Australian Workers Unite is
at the cheapest rates in your area. Our customers tell us
the largest farm workers union in Australia, with over 70,000
we’re forty percent cheaper than most companies! We’re
members. The reason for the collapse of the talks is still
reliable, too. So for great broadband at great prices, come
unclear. However, sources say it could be due to proposals to
over to Advance Net now. Customers who sign up for our
cut pay for under-performing employees.
Advance Net Plus 24-month contract will receive a $50
credit. Plus, for a limited period, we’re giving away a free
Questions 7 through 9 refer to the following talk.
two-gigabyte memory stick to every new customer. Hurry
[F-Am] It’s wonderful to see so many people here for this evening’s and claim your free gift. Offer available until the end of the
lecture. Thank you all for coming, and welcome to the month.
Cape Cod Historical Society. This is the third in our series
of lectures to the general public. As you know, the series is
called People and Places. Today we focus on people, and
specifically Richard Warren. Warren is well-known as one of
the passengers on The Mayflower. He arrived in this country
in November of 1620. Yet little is known about him after
he landed here at Cape Cod. Tonight, local historian Peter
Fletcher, who has written a book about The Mayflower, will
try to give us more details about Warren’s incredible life. So,
without further ado, please let’s welcome Peter Fletcher.

Pass The TOEIC Test Introductory Course AUDIOSCRIPT 19

 Questions about People and Places p99 Track 89 B [M-Au] Alright everyone, we have two weeks before the launch
A [M-Am] Thank you very much everyone for this marvelous gift. I will of CG10. This phone has the most advanced software
use this spade in my garden, where I intend to spend most programming we have ever designed. We expect it to
of my time once I move to Sun City, Arizona. After working become the market leader in its first year. Before it goes on
here in New York for all these years, I think I deserve a sale, and starting today in fact, we have a TV advertising
breath of fresh air! I was twenty-five when I started at Signet campaign. Can all the marketing team please reconfirm
Holdings as an Assistant Manager. I worked my way up media demonstrations, interviews, etc? After the launch,
the Engineering division to Section Director and now I’m we need to survey as many customers as we can for the
sixty-five, and leaving you as Vice President. Next week follow-up marketing campaign. I’m going to fly to Los
I’m heading to our Chicago office, to spend my final month Angeles at three o’clock to start preparing this. If you have
handing over responsibilities to Mr. Hammond. As you all any problems, e-mail me. OK?
know, he will be starting here on the first of June to take my
place. This is the same date I began here forty years ago, so Mini Test – Listening for Details p102 Track 92
it seems I chose the right day to finally leave. I wish you all Questions 1 through 3 refer to the following recorded message.
well, and hope that you enjoy working with Mr. Hammond. [F-Br] Thank you for calling KTM Computer Supplies. Your call is
important to us. To place an order, please press 1. To ask for
B [F-Au] Now this is the library. You’re all graduate students, so a catalogue, please press 2. For a billing inquiry, please press
unlike undergraduates at NPU, you can borrow up to 3. To check the status of an existing order, please press 4.
ten books at any time for your research. It’s all done To hear about our fantastic offers, including this month’s 50
electronically. Just walk through the security gates and percent discount on all headphones and speakers, please
your library card will automatically register all the books press 5. For all other enquiries, or to speak to a customer
you take. The main part of the library is divided into service representative, please press 6. To hear these options
different areas. The Reading Room is for rare books. The again, please press 7.
West Room is where we keep journals and articles. The
Blue zone is the social area, where talking is allowed. The Questions 4 through 6 refer to the following advertisement.
Red zone is the silent area. No talking in the Red zone,
[F-Am] Take time out to unwind at the Sandy Beach Hotel. Enjoy a
of course. We’re open six days a week from eight in the
dip in our swimming pool, play tennis, or explore the island
morning until 9:00 P.M. When you return books, leave them
on our Family Fun Adventure trail. We have a huge selection
at the front desk. If the library is closed, you can leave the
of outdoor activities for children of all ages. Hungry? Why not
books in the book drop at the West entrance.
dine at our popular Aloha restaurant? We’re well-known for
serving a great range of authentic local food. Kids under five
Questions about Problems and Suggestions p100 Track 90
eat free. Call now to find out more. Alternatively, go to our
A [M-Br] Thank you for coming to this emergency meeting. As you website to make your booking and we’ll give you breakfast
know, the bank has just replied to our request for extra absolutely free. Go on. Take a break. Visit the Sandy Beach
funding. We asked for a loan of one hundred thousand Hotel today.
dollars, and they’re only prepared to lend us half that
amount. This means we need to cancel some scheduled Questions 7 through 9 refer to the following talk.
projects, such as the expansion of our office space. Yes,
[M-Cn] Hi, everyone, and thanks for coming to the first meeting of
the company has grown, and we all need bigger offices,
this year’s Summer Event Planning Committee. The Summer
but we might need to wait on this. We need to find more
Event is a special day each year when all employees and
savings, so let’s make a list of all our ideas for cutting
their families gather to have fun. We organize it, and the
costs and discuss them at Friday’s general staff meeting.
company pays! Our purpose is to make sure that the event
runs smoothly. Last year there were a number of problems,
B [F-Am] Hi Henry, this is Kathy. Just to let you know, I can’t get
especially with the venue. That’s why this year we need to be
my work e-mail. Apparently, there’s a problem with the
extra careful and plan things in detail. Obviously, we won’t be
computer system here. It started around ten o’clock. I
using the Regent Hotel anymore. I think last year confirmed
don’t know when I’ll be able to use it again, so please
that it’s too small for us these days. We need somewhere
don’t e-mail me for the rest of the day. If you want to get in
outside of the city. The Roosevelt is in the Adirondack Park.
touch, can you please call me at 555-647-8172?
It’s fifty miles from here, so it’s not exactly close, but I’ve been
there to see it and it has excellent facilities. They can also help
Questions about Plans and Sequences p101 Track 91
organize lots of outdoor activities. I think we can negotiate a
A [F-Cn] Welcome to the conference, everyone. Before I begin good rate, too. Anyway, here’s their brochure. Take a look and
by introducing our keynote speaker, Dr. Fraser, I need to let’s talk about it.
tell you all about some changes to today’s program. Dr.
Gupta has canceled due to illness, so at eleven o’clock Questions 10 through 12 refer to the following speech.
Dr. Sanders will give a presentation in Room C on Global
[F-Au] OK, so we have a big night tonight. The restaurant is fully-
Marketing. In the afternoon session, Dr. Rosafio’s talk on
booked. We have three tables of six all booked for between
Innovation will take place in Room 403 on the fourth floor,
seven thirty and eight. We also have a group of twelve coming at
not in Room 213 as it says in your conference information
seven o’clock. That’s the Tomlinson’s, for a 50th birthday party, I
pack. The only other change is the buffet reception
think. Jo and Karen, you’ll be looking after them. That’ll be a big
tonight, which will be at seven-thirty, not seven, in the Main
job. We’re going to be busy, so let’s get the tables ready now,
Hall. OK, those are all the messages, so let’s get started
make sure everything is in place. I’ll go and tell the chef. We
with the conference.
have half an hour before we open.

20 Pass The TOEIC Test Introductory Course AUDIOSCRIPT

Making Inferences Practice 3 Track 99
[M-Br] Ladies and gentlemen, good morning and welcome aboard
Questions about Attitude p104 Track 94 this Eurostar service to London, Waterloo. Please make sure
1. [F-Br] Thank you so much to everyone for this wonderful party. your luggage is labeled with your name and seat number,
I’ve really enjoyed celebrating my birthday with you all. and doesn’t block the aisles. May I also remind you to please
And I appreciate the effort you put into keeping this a place any small bags in the racks above your seat. A buffet
surprise… which it was! I’ll certainly remember this day for service is available on this train. We will be arriving in London
many years. at 9:15. For your information, the time in Great Britain is now
8:45. Thank you.
2. [M-Au] And finally, I really must mention Megan. As you all know
by now, Megan won the Jameson contract. It’s something Practice 4 Track 100
we all wanted, and we all tried to win, but only one person [F-Cn] Royal Cinema is located at 95 East 47th Street, in Hartford.
can have the contract and Megan is the lucky woman who These are tonight’s features: In theater 1, we will be showing
finally succeeded. She’s sure to get a huge bonus at the “Walking Proud,” a drama about the struggles and ultimate
end of the year. Well done to her. success of a young man’s journey to become a famous
baseball player. Show times are 4:00, 6:10, and 8:30. In
Questions about Deductions p104 Track 95 theater 2, we are showing the romantic comedy “Always a
1. [M-Cn] Your attention please. The parking lot at the front of the Bridesmaid,” at 5:00, 7:00, and 9:00. In theater 3, we have the
company is for customers only. Any employees who have animated feature “Trucks in Space,” showing at 2:00 and 3:30.
parked there please move your cars to the staff parking lot Finally, in theater 4, we have “Metal Music Mania,” showing at
at the rear of the building as soon as possible. Thank you. 10:00 and midnight – a must-see for all rock fans. For other
questions, call 555-323-4422.
2. [F-Am] This isn’t the worst situation the company has ever faced,
but it isn’t good. Our stocks are down again this month. Practice 5 Track 101
Orders have fallen and soon we’ll need to think about [M-Am] There is no doubt that the Argo 250 is the best vacuum on the
restructuring. Hopefully we can get through this. market today. It’s perfect for all kinds of uses, and works on all
surfaces, from carpets and rugs to tiles, wooden floors, and
Mini Test – Making Inferences p104 Track 96 even concrete. Its design means it is not only very effective,
Questions 1 through 2 refer to the following short talk. but also efficient. The Argo 250 uses less than 50 percent of
the electricity of other leading brands. At $220, you’re paying
[F-Cn] OK everyone. We really must begin now. I know some people
for quality and a lifetime warranty, which means you can be
are still having lunch, but we can’t wait any longer. We’re
confident in your purchase. We’re so sure you’ll love it we’re
already ten minutes behind, and I have a lot to get through this
offering a one-month “no questions asked” automatic return
afternoon. People who arrive late will just have to catch up. If
policy. We’ll even pay the shipping. Available at all good
they can’t be here on time, then that’s their problem.
department stores now.
Questions 3 through 4 refer to the following announcement.
Review Test p112 Track 102
[M-Br] Ladies and gentlemen. It is with great regret that I have to tell
you that Carolina Strakovsky, who was due to play for you Questions 1 through 3 refer to the following announcement.
tonight, cannot perform due to ill health. We have the very [F-Am] Attention shoppers. Attention shoppers. The time is now 8:45.
talented Claire Whitfield, however, who will play the violin in This store will be closing in fifteen minutes. Will all shoppers
her place. Claire is a wonderful soloist, but we understand that please make their way to the checkout counters and pay for
you came to hear Carolina Strakovsky, and for that reason we their purchases. Please remember you can visit all our branches
are offering a full refund if you go to the lobby and present every day of the week during our store hours of 8:00 A.M. to 9:00
your ticket after this performance. P.M. And don’t forget, tomorrow is Bargain Tuesday, with an extra
10 percent off selected food and drink products throughout the
Steps to Success p105 store. Thank you for shopping at SupaSave, where you can find
great bargains every day of the week.
Practice 1 Track 97
[M-Am] Welcome to the World of Business. Our main story tonight Questions 4 through 6 refer to the following short talk.
is the news that Eileen Vicks, C.E.O. of Mundo Medical,
is leaving the company to join rival PRC Chemicals. This [M-Br] Well, what a great match that was. Truly remarkable. I’m joined
shocking announcement was made at a press conference just here by both players…Welcome guys. First, congratulations to
ten minutes ago. Vicks has been at Mundo Medical for more both of you on what has been an excellent final. I don’t think
than twenty years, steering the company from early difficulties we have ever seen such fantastic tennis here at Wimbledon
to become the number two supplier of drugs to the U.S. for many years. That was a spectacular match, one of the
market. Her departure raises questions of a merger between longest in the history of this competition, and the fans here in
the two giants. the stadium and those watching at home surely enjoyed it as
much as I did.
Practice 2 Track 98
[F-Au] Oh, hi. Lee. It’s Christine. Look, I really need you to make that Questions 7 through 9 refer to the following voicemail message.
change we discussed to the website. It’s been almost four [F-Am] Hello, this is Erika. Sorry, but I won’t be able to come in to work
weeks now. I just checked the site ten minutes ago and the tomorrow. Andrew is sick and I have to take him to the hospital
wrong telephone number is still given as the Customer Service first thing in the morning. It’s not serious, at least I don’t think
contact. I can’t do this, so I’m relying on you. I sent you an it is, but he’ll probably be out of school for a few days. I’ll call
e-mail about it last week but nothing’s changed. You need to tomorrow after we get back. Can you please ask Gary to finish
do this ASAP, today if possible. It’s causing problems for our the monthly invoices first thing in the morning? They have to be
customers. Call me if you need to. Bye. sent out by noon. It’s all on my desk in a blue folder. Thanks a
lot. I’ll call again tomorrow. I have to go now. The doctor’s office
is calling. Bye!

Pass The TOEIC Test Introductory Course AUDIOSCRIPT 21

 Questions 10 through 12 refer to the following short talk. Questions 28 through 30 refer to the following report.
[M-Au] So, this is the office you’ll be using. I hope you’ll find it big [M-Am] Good morning. I’m Jack Allbright and welcome to “Best in
enough. Please make yourself at home. There’s a coffee Show” right here on Capital City Radio. In just a few moments,
maker in the corner, hopefully it works, and you have a nice we’ll be speaking to Hamir Sharma, theater critic and chief
view, too. The restroom is down the hall on the left. You should reviewer for the popular magazine “City Life.” I’ll be asking him
have everything you need. If you have any questions, I’m on about the best shows in town at the moment, so keep listening
the third floor, room 302. You can call me on extension 4530. for hot tips on what to watch. Then at ten, we’ll go to our very
Now, a client of mine is coming soon, so if that’s everything, I’ll own Laura Sharp for the latest music and entertainment news
let you get settled. in the region. Finally, from ten thirty to eleven, we’ll have a
special report on what it takes to make it as a singer in a “fame
Questions 13 through 15 refer to the following report. academy.” I’ll give you the full picture of the pressure these
[F-Cn] Hello, everyone. Well, today is going to be another beautiful, young people face, how it can affect their health and their
warm and sunny day in Ontario with temperatures up to 17 lives, and the sacrifices they have to make in order to live life
degrees Celsius in some parts. Just perfect for this time of in the entertainment fast lane.
year here. A great day to enjoy a walk or a jog in the park. The
high pressure will stay with us all day. The only change will be Listening Comprehension Test
in far northern Ontario, which will see some showers coming
Part 1 p115 Track 103
in through Thunder Bay in the late afternoon. But no rain at all
1. [F-Br]
for Ottawa, Toronto and throughout the rest of the region. By
(A) Some bags are on the baggage carousel.
mid-week we could hit 20 degrees!
(B) People are unpacking their bags.
(C) The bags are being loaded into an airplane.
Questions 16 through 18 refer to the following speech.
(D) The bags are for sale in a store.
[M-Cn] Thank you all for coming today. This is the first of three
seminars we’ll be having on achieving your potential. Now, 2. [M-Au]
you all have different jobs, and have different backgrounds, (A) He’s fixing a chair.
but one thing you all have in common is the desire to be (B) He’s holding a hammer.
the best you can be in life. Over the next three hours, we’ll (C) He’s folding some paper.
be looking at the key principles behind personal growth, (D) He’s sitting at the table.
and discover ways you can tap into your true potential. After
that, it’s lunch, and then we’ll look at case studies of some 3. [F-Am]
famous people who started with nothing, but went on to enjoy (A) They’re taking off their hats.
tremendous success … as well as one or two who didn’t make (B) The men are pulling weeds.
it. We’ll examine the lessons we can learn, and then wrap up (C) Two farmers are feeding cattle.
with a question and answer session around five o’clock. (D)The couple is relaxing in the garden.

Questions 19 through 21 refer to the following radio report. 4. [M-Cn]

[M-Am] This news just in from our business correspondent, Kate (A) The man is entering the room.
Leung, at the World Trade Talks in Geneva, Switzerland. It (B) The room is very messy.
appears that an agreement has been made to reduce carbon (C) The man is looking outside.
emissions by 30 percent over the next five years. Surprisingly, (D) The bed is next to the door.
all the countries attending the talks have now signed and
promised to meet this target. This represents a major step 5. [F-Au]
forward in the battle against climate change and global (A) The hotel guest is checking his bag.
warming, which has become an increasing problem in recent (B) They’re standing in a store.
years. An official announcement confirming the details is (C) There’s a telephone on the counter.
expected within the next sixty minutes. And now, the rest of (D) The men are shaking hands.
tonight’s news…
6. [M-Am]
Questions 22 through 24 refer to the following advertisement. (A) Children are playing in the park.
[F-Am] Have you had an accident at work? Have you lost money (B) The leaves have fallen from the tree.
as a result of this accident? Then call Accident Insurance (C) It’s starting to rain.
Investigators for help right now. We promise to investigate (D) A house is being built.
your claim within a week. You could get a cash lump sum, or
a regular payment every month. Making a claim with us is fast 7. [F-Cn]
and easy. We’ll deal with your employer directly. Call now! Call (A) The boots are on the floor.
1-800-555-8598 and find out how much you could get. What (B) The samples are in the way.
have you got to lose? (C) The shoes are displayed for sale.
(D) Shelves are filled with clothes.
Questions 25 through 27 refer to the following voicemail
announcement. 8. [M-Br]
(A) He’s rinsing the plates at the sink.
[F-Br] Thank you for calling Leroy Ashton Auto Supplies. You have (B) He’s exercising in the water.
reached our Customer Service department. Unfortunately, (C) He’s drying the dishes.
all of our operators are currently busy answering other calls. (D) He’s waiting for more plates.
Please hold the line. You are currently caller number 5. Your
estimated waiting time is fourteen minutes. If you do not wish
to hold, press 1 to leave a message. One of our operators will
call you back as soon as possible. Thank you.

22 Pass The TOEIC Test Introductory Course AUDIOSCRIPT

9. [F-Am] 22. [M-Cn] Whose briefcase is that?
(A) They’re sitting at the tables. [F-Am] (A) Yes, I think it is.
(B) They’re meeting in a restaurant. (B) It’s not mine.
(C) They’re talking together in groups. (C) I don’t know who replaced it.
(D) They’re listening to a presentation.
23. [F-Au] You’re new here, aren’t you?
10. [M-Au] [M-Am] (A) Sorry, I can’t.
(A) She’s helping a patient. (B) A little, yes.
(B) She’s getting into an elevator. (C) I started last month.
(C) She’s holding a badge.
(D) She’s walking through the doorway. 24. [M-Am] What will you say to the staff?
[F-Br] (A) I’ll tell them the truth.
Part 2 p121 Track 104 (B) In the first half.
11. [M-Cn] What time will Mr. Jameson be here? (C) That’s what they say.
[F-Br] (A) Around four o’clock, I think.
(B) Yes, I hear it, too. 25. [F-Cn] Where can I park when I arrive?
(C) He’s the sales manager. [M-Au] (A) Parking is free of charge.
(B) The park is next to the post office.
12. [F-Au] Do you want to meet in my office or in Room 3? (C) There should be spaces out front.
[M-Am] (A) Only if there’s enough room.
(B) Yes, that’s a good idea. 26. [M-Br] Has the mail been delivered yet?
(C) Your office should be fine. [F-Am] (A) It’s for women only, I’m afraid.
(B) Nick put it on your desk.
13. [M-Br] I can’t access the Internet from here. (C) I only ordered it last week.
[F-Am] (A) I think you need a password.
(B) Don’t you know the address? 27. [F-Am] You’re not happy with my work, are you?
(C) There’s a vending machine over there. [M-Cn] (A) No, it worked fine.
(B) I like working here.
14. [M-Am] Do you know who called while I was out? (C) You make too many mistakes.
[F-Br] (A) I’m going out soon, too.
(B) They called a few minutes ago. 28. [M-Am] Didn’t they give you a raise?
(C) Sorry, I didn’t get the name. [F-Au] (A) I’m still waiting to hear.
(B) She was absolutely amazed.
15. [F-Cn] What presentations did you go to at the conference? (C) There was none left.
[M-Au] (A) I gave a talk on time management.
(B) I didn’t go to any, actually. 29. [F-Br] How much was the flight?
(C) I went to the School Administrators conference last week. [M-Cn] (A) It was delayed two hours.
(B) I paid two hundred dollars.
16. [M-Br] 16. This coffee is cold. (C) I’ll fly there tonight.
[F-Am] (A) Can I get you another?
(B) I’ll turn the heat up. 30. [M-Au] Can’t you leave early?
(C) It was sold yesterday. [F-Cn] (A) I left it here this morning.
(B) I feel very relieved.
17. [F-Am] What about buying a new computer? (C) Not before six, I’m afraid.
[M-Cn] (A) We’ll need to recruit someone soon.
(B) We don’t need one, do we? 31. [F-Am] So, how do you like Australia?
(C) I didn’t realize it was new. [M-Am] (A) It’s a very friendly place, actually.
(B) Yes, I’d like to go on a trip.
18. [M-Am] Where do you recommend I stay in New York? (C) I grew up in Sydney.
[F-Au] (A) Of course I’d recommend staying in New York.
(B) Don’t spend too much on accommodations. 32. [M-Cn] Tomorrow’s your birthday, isn’t it?
(C) The Grand Hotel is a good value. [F-Am] (A) I didn’t know that!
(B) It was a fantastic day.
19. [F-Br] What’s the quickest way to the station? (C) How do you know that?
[M-Am] (A) Yes, the train is very fast.
(B) I’d take a taxi if I were you. 33. [F-Au] How many days did you spend in Florida?
(C) You’ll get a vacation soon. [M-Am] (A) It cost over a thousand dollars.
(B) We were there for a week.
20. [M-Au] Who’s the new assistant manager? (C) The first day was the best.
[F-Cn] (A) I think Brad started it.
(B) I have no idea. 34. [M-Am] Do you want coffee or tea?
(C) I don’t need any assistance, thank you. [F-Br] (A) Yes, that sounds great.
(B) That’s not what I asked for.
21. [F-Am] Do you want to take a break? (C) I’m not thirsty, thanks.
[M-Br] (A) Maybe in half an hour.
(B) No, I didn’t break it. 35. [F-Cn] Haven’t you finished the report yet?
(C) I’ll have three, thanks. [M-Au] (A) I’m leaving at the end of the week.
(B) The imports will be here soon.
(C) I need another two days.

Pass The TOEIC Test Introductory Course AUDIOSCRIPT 23

 36. [M-Am] I’m not feeling too good today. Questions 53 through 55 refer to the following conversation.
[F-Am] (A) Do you want to take the afternoon off? [M-Am] Look at this! These desks are covered in dust, and there’s
(B) I don’t feel like it, either. paper all over the floor. I don’t think this room has been
(C) Yes, today’s been a good day. cleaned at all in the last month.
[F-Am] I know. And it’s not even that big! I had a word with Andy last
37. [F-Am] Shouldn’t you book a hotel soon? week and he said he’d do it.
[M-Cn] (A) No, it’s not a very good book. [M-Am] Well, I’m sick of it. I think we’ll have to get rid of him and find
(B) I’ve already reserved a room. someone else. He can’t seem to keep anything clean. Let’s
(C) The hotel opens next week. advertise for a new cleaner.

38. [M-Am] Which college did Naomi say she went to? Questions 56 through 58 refer to the following conversation.
[F-Am] (A) She graduated from Princeton.
[F-Am] Did you hear we got the Jefferson contract last week? That
(B) No, she didn’t say.
makes five big contracts so far this month. It’s a record.
(C) She left college in 2011, I think.
[M-Cn] Yes, we’ve been working hard for a long time, and now we’re
starting to see the results. You know, I think the sales team all
39. [F-Br] You didn’t give the customer her money back, did you?
deserve a reward.
[M-Am] (A) The money is at the back of the store.
[F-Am] Really? What are you thinking of? A pay raise? An extra day’s
(B) The customer paid full price.
vacation?
(C) She got a full refund.
[M-Cn] No, but maybe I’ll give them a small bonus. Say, three
hundred dollars each this month?
40. [M-Au] Why didn’t you tell anyone you needed help?
[F-Cn] (A) No, I shouldn’t tell.
Questions 59 through 61 refer to the following conversation.
(B) I didn’t want to cause any trouble.
(C) I’ll help as much as I can. [F-Cn] It looks so dark and depressing here, doesn’t it? What can we
do to brighten it up?
Part 3 p122 Track 105 [M-Au] Well, we could put more lights in, I suppose. There are some
in the meeting room upstairs we don’t really use. They might
Questions 41 through 43 refer to the following conversation.
look OK over there by the entrance.
[M-Cn] Hello. Can I speak to Lucy Michell, please? Extension 429. [F-Cn] Yes, that’s a good suggestion. There’s lots of space. Let’s do
[F-Am] Extension 429. Just one moment… I’m afraid the line is busy. that tomorrow. I’ll go to a garden center on Saturday and buy
Do you want to leave a message? some plants for the coffee table and the desk, too.
[M-Cn] Yes, please. Can you ask her to call David Ward at Greenbay [M-Au] Hmm. That would help make a better impression for visitors.
Solutions, as soon as possible? It’s about the samples she
sent. She knows my number. Questions 62 through 64 refer to the following conversation.
[F-Am] Certainly. I’ll pass this message to her once she’s free.
[F-Cn] Joanne Masters said she’d call today, but she hasn’t. It’s five
o’clock already. Do you think I should call her?
Questions 44 through 46 refer to the following conversation.
[M-Am] Yes, go ahead. Tell her I can’t start on the first floor
[F-Am] How are we going to get all these filing cabinets, tables, and rooms until she decides what color she wants for the ceilings
chairs over to the new building? It’ll take ages to carry them and walls.
over there by ourselves. I checked with the Maintenance [F-Cn] OK. We haven’t received payment for the work you did for her
department and they don’t have anyone who can help. last month, you know.
[M-Cn] Hmm. We need to do it soon. Maybe we could hire a truck? I [M-Am] Really? It took a long time to do those doors and windows.
know it’s not far, but it might be quicker. Tell her we need that money first before we do the offices. She
[F-Am] That’s not a bad idea. I can find out how much it’ll cost this needs to learn we can’t wait forever.
afternoon, if you want me to.
[M-Cn] OK. I’ll wait to hear from you and then we can make a Questions 65 through 67 refer to the following conversation.
decision.
[M-Au] The price is very reasonable, I think. The fish is OK. How’s
your pizza?
Questions 47 through 49 refer to the following conversation.
[M-Br] It’s tasty. I haven’t had a vegetable one before. It was a good
[F-Cn] Hi, Joseph. I was thinking of going to lunch now. Do you want idea to meet up here.
to come? [M-Au] We haven’t seen each other for ages, have we?
[M-Br] Where were you thinking of? I haven’t prepared this week’s [M-Br] That’s right. It must be over three months. So, how have
sales report yet, so I don’t have much time. you been? How are things at work?
[F-Cn] How about the French place on the corner near the bus
station. They’re pretty quick, and the food’s very tasty. You can Questions 68 through 70 refer to the following conversation.
just have a sandwich.
[F-Cn] What should we do about this place? The roof leaks in the
[M-Br] OK, that sounds good. You go ahead and I’ll be along in
bathroom when it rains and the windows won’t close. It’s
a minute.
freezing in there!
[M-Au] Yes, I know. We could call someone to fix it, but it’ll be
Questions 50 through 52 refer to the following conversation.
expensive. I don’t know if we can afford it.
[F-Cn] Are all the passengers on board yet? We’re due for take-off in [F-Cn] How can you say that we can’t afford it when you don’t know
ten minutes. how much it will cost? At least let me get someone in to take a
[M-Br] I just counted and we’re still waiting for two more. Apparently, look and give us a price for the repair.
they’ve passed through Customs, so they should be here [M-Au] OK. I suppose we have to do something. I just hope it doesn’t
soon. Their bags are already loaded. cost too much.
[F-Cn] OK, I’ll tell the captain. They’d better hurry up because we
can’t wait much longer.

24 Pass The TOEIC Test Introductory Course AUDIOSCRIPT

Part 4 p125 Track 106 a significant contribution to the business, especially in
Questions 71 through 73 refer to the following broadcast. organizing corporate events and developing our conference
business. Emma’s last working day will be Friday, the 27th.
[M-Am] Hello. I’m Tom Chan, bringing you the weather here on As department heads, please communicate this news to
WTNC. And now, the forecast here in beautiful Saratoga. your staff. Emma will be taking on a new position as Facilities
Wednesday will be mostly sunny with temperatures around Services Manager at Marston Convention Center, and we wish
53 degrees and a calm wind, no more than ten miles per her every success in her new role. Her successor has not yet
hour. A cold night, though, with temperatures falling to 35 been appointed, but as is our normal custom at Waterford
degrees. Thursday will be wet, with a 40 percent chance of Hotel, we want to fill this position by promoting from within.
showers in the daytime. However, there will be sunny periods, Anyone interested in this opportunity, please e-mail Human
and temperatures should again be in the low fifties. Showers Resources within the next two weeks.
very likely overnight and certainly into Friday, which will be
mostly cloudy with a 70 percent chance of rain. So, get those Questions 89 through 91 refer to the following recorded message.
umbrellas ready, folks. You’ll need them!
[F-Am] Thank you for calling Far Out Enterprises. Your call is
Questions 74 through 76 refer to the following announcement. important to us. All our customer representatives are currently
busy attending other customers. If you know the extension
[F-Au] Your attention please. This is a passenger announcement. Will you are calling, please dial now. Otherwise, please continue
passenger Riccardo Tomaselli, that’s Mr. Riccardo Tomaselli, to wait and a customer representative will be with you shortly.
passenger for National Airlines flight VL318 to Sydney, please Did you know you can also make flight reservations, book
proceed directly to Gate 34. The flight is about to depart. This hotel rooms, and much more via our website? So why not visit
is the final call for flight VL318 to Sydney. This gate will close in us at www.faroutenterprises.com. Alternatively, please hold.
five minutes. Thank you. Your position in the line is five and your estimated wait time is
eleven minutes.
Questions 77 through 79 refer to the following talk.
[M-Cn] So, hopefully you can see from that short presentation that Questions 92 through 94 refer to the following short talk.
Candie Communications has a great deal of experience in this [M-Br] Thank you all for coming in early. I know it was short notice,
field. We are experts at market research, and have worked with but an emergency has come up. I’ve just heard that an
governments, large corporations, and other institutions. We inspector from the Department of Health will be visiting us
look forward to the opportunity to design and deliver a market this afternoon to assess health and safety requirements.
research program suitable for your needs here at Ablewight Apparently, a member of the public has complained about
Industries. I am sure that my team and I can gather plenty of a fingernail found in their soup last week. So, we need the
quality data to help you learn more about your customers, so kitchen cleaned from top to bottom, and all the tables, chairs,
you can meet their needs successfully and prosper as a result. cutlery, and so on have to be spotless. The storage room must
Now, does anyone have any questions? be straightened up, and the staff lounge, too. Everything must
be clean. Is that clear? It’s ten now, and they’re arriving at one,
Questions 80 through 82 refer to the following talk. so let’s get started immediately.
[F-Br] We’re about to begin our brief tour. It takes twenty minutes,
and we’ll start with the editorial and design departments, then Questions 95 through 97 refer to the following talk.
move on to the print room, where you can see how books [F-Au] The last item on the agenda is this year’s charity fundraising
are printed from enormous rolls of paper. After that, we’ll go event. We’ve had lots of ideas, as always. Eight very
through to the shipping room, where all the books are boxed imaginative ones, to be precise, from running a marathon to all
up and made ready for delivery. We’ll end in the museum, having our heads shaved, but the most suitable seems to be a
where we have an interesting exhibit about our company, from sponsored car wash. There are fourteen other companies on
its origins to the present day. Please do make notes as you go this site, so that means a lot of cars. If we each use part of our
along, and if you have any questions just ask. I want to make lunch hour every day for a week to wash as many cars as we
sure that the articles you all write are accurate! Can I please can, we might break last year’s record of $790. We’ll charge
ask you first to leave all your bags at the reception desk over $10 for each car washed, and all the money made will go to
there, and then we’ll begin. the Queensland Children’s Hospital.

Questions 83 through 85 refer to the following advertisement. Questions 98 through 100 refer to the following talk.
[M-Am] In business today, it’s vital to keep up with the very latest [F-Am] Welcome to “In the Know” with me, your host, Amanda
business trends. Get the edge. Get ahead. Get Business Ridgely. The breaking news of the day is the collapse of Brinks
International. Enjoy up-to-the-minute analysis of all the Machinery in Springtown. The President, Steve Chadley,
important business matters of the month. Read in-depth told reporters this morning that the company would stop
articles and interviews with today’s leading business experts. operations at the end of the month. Blaming cheap imports
Get your subscription to Business International today. Just $89 from overseas, Chadley confirmed that the entire factory
gets you twelve issues, delivered monthly. Or, buy a copy from would be closing. Over four hundred people are expected to
your local retailer at $9.99 per issue. Oh, and did I mention the lose their jobs. The news has come as a great shock to the
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ballpoint pen worth twenty dollars, and we’ll pay the shipping!
To get your subscription to Business International, call 1-800-
555-8956, or go online at www.businessinternational.com.
Practice Test 1
Don’t be left behind. Part 1 p269 Track 107
1. [F-Br] (A) They’re entering a building.
Questions 86 through 88 refer to the following speech. (B) They’re walking on the grass.
[M-Au] For those of you who don’t already know, it is with great regret (C) They’re sitting in a circle.
that I have to announce that Emma Wilkins has decided to (D) They’re relaxing on the beach.
step down from her position as Guest Services Manager.
Emma has worked here for over ten years, and has made

Pass The TOEIC Test Introductory Course AUDIOSCRIPT 25

 2. [M-Au] (A) The vehicles are parked under cover. 16. [F-Am] If you need any more information, just ask.
(B) The man is standing next to the truck. [M-Br] (A) The inflammation is better now, thanks.
(C) The truck is driving down the road. (B) You’ve been very helpful.
(D) The construction worker is lying on the ground. (C) Yes, ask me anytime.

3. [F-Am] (A) She’s working in the kitchen. 17. [M-Au] Whose car is parked outside the main entrance?
(B) She’s washing her hair. [F-Am] (A) If it’s red, then it’s Andrew’s.
(C) She’s doing the laundry. (B) Yes, I think it is.
(D) She’s picking up some bottles. (C) Oh no, not again.

4. [M-Cn] (A) The shopping mall is crowded with people. 18. [F-Cn] What time do you think you’ll arrive at the hotel?
(B) The sign shows travelers where to go. [M-Am] (A) It’s on the corner of First and Third.
(C) The passengers are waiting at the gate. (B) We won’t have time to stay long.
(D) The flight is about to take off. (C) Sometime in the early evening, I think.

5. [F-Au] (A) The man is reading a newspaper. 19. [M-Am] How do you and Stacey know each other?
(B) The people are asking for directions. [F-Am] (A) Yes, we’re good friends.
(C) The woman is wearing sunglasses. (B) We went to college together.
(D) The tourists are taking a cruise. (C) We’ve known each other for years.

6. [M-Am] (A) They’re sitting on some benches. 20. [F-Br] Who’s the man in the black suit?
(B) They’re showing people to their seats. [M-Cn] (A) Do you think it suits me?
(C) They’re giving a presentation. (B) Yes, he’s dressed very formally.
(D0 They’re arranging the chairs. (C) That’s the new vice president.

7. [F-Cn] (A) He’s digging with a shovel. 21. [M-Au] Do you remember when the next seminar is?
(B) He’s getting into a hole. [F-Cn] (A) After lunch in the main hall.
(C) He’s trying on some gloves. (B) No, I can’t find it anywhere.
(D) He’s walking in the sunshine. (C) I’ll definitely be there.

8. [M-Br] (A) Some people are cycling past a gate. 22. [F-Am] How often did you say you go to the park?
(B) The bicycles are leaning against the railing. [M-Br] (A) Hardly ever, because I’m so busy these days.
(C) The cyclists are waiting to start a race. (B) I usually drive my car once a week.
(D) The bicycles are being collected for repair. (C) The flowers look beautiful at this time of year.

9. [F-Am] (A) He’s cooking in the kitchen. 23. [M-Am] Mr. Lee didn’t call this morning, did he?
(B) He’s reading a recipe book. [F-Am] (A) Not as far as he knows.
(C) He’s putting a dish in the oven. (B) I saw him two weeks ago.
(D) He’s serving food to the customers. (C) Were you expecting him to?

10. [M-Cn] (A) Some plates are on the counter. 24. [F-Au] Why don’t you speak to Liz instead of sending her an
(B) The cabinets are being cleaned. e-mail?
(C) The plumber is taking a drink of water. [M-Am] (A) I don’t know her number.
(D) The man is washing his hands in the sink. (B) OK, I’ll send her an e-mail right away.
(C) You didn’t tell me you’d spoken to her.
Part 2 p275 Track 108
11. [M-Br] How about having lunch later? 25. [M-Cn] They say that the Regent Hotel is the best in the city.
[F-Cn] (A) Yes, I had lunch late. [F-Br] (A) I’d rather not ask them.
(B) He works as a waiter. (B) No, it’s to the east of the city.
(C) I’m free around one. (C) Yes, I’ve heard that, too.

12. [F-Am] Where did you buy that jacket? 26. [F-Am] Are you ready to leave or do you want to keep working?
[M-Au] (A) I needed a new one. [M-Au] (A) OK, let’s do that.
(B) At the shop on the corner. (B) I want to stay and finish this report.
(C) Do you mean this tennis racket? (C) I only left because I had to.

13. [M-Cn] When will you be back in the office? 27. [M-Cn] The supervisor doesn’t want to see me, does he?
[F-Am] (A) Not until Friday. [F-Am] (A) Yes. He said he’ll be in his office at one.
(B) I went on vacation. (B) No, he can’t swim so well.
(C) I’ll give it back next week. (C) He already met us last week.

14. [F-Au] Did you hand in the report yesterday? 28. [F-Au] Don’t you have to stop for gas?
[M-Am] (A) I don’t like sports very much. [M-Br] (A) I’ve had enough to eat, thank you.
(B) No, I didn’t have time. (B) I’ll drive to the doctor later.
(C) Thank you for your support. (C) No, the tank’s almost full.

15. [M-Am] Didn’t Timothy say he’d be here by ten? 29. [M-Am] How many delegates came to your presentation?
[F-Br] (A) I heard there are ten people. [F-Cn] (A) That demonstrates my point precisely.
(B) Yes, I think that’s right. (B) There must have been over one hundred.
(C) He didn’t stay long. (C) There are twelve students in my class.

26 Pass The TOEIC Test Introductory Course AUDIOSCRIPT

30. [F-Am] Can you help me move this desk to the other office, Questions 44 through 46 refer to the following conversation.
please? [F-Am] Rob, this is Annie from reception. I’m wondering if you can
[M-Cn] (A) I’m sorry, but I have a bad back. help us. We’re short staffed today, because Lizzie is sick, and
(B) It’s down the hallway on the left. the Saratoga Bank representatives will be here in an hour. Do
(C) My brother doesn’t need any help. you have time to help us?
[M-Am] Well, I need to make a couple of calls, but I can come down
31. [M-Am] Which one of you forgot to lock the door last night? after that. What do you want me to do?
[F-Br] (A) One was knocked on the floor. [F-Am] Just give us a hand putting the information sheets into the
(B) Greg said it was him. files. There are two hundred to get through, and we haven’t
(C) I’ll never forget that. started yet!
[M-Am] OK. I’ll be down in five.
32. [F-Am] When is Kate and Ryan’s anniversary?
[M-Br] (A) It’s a week from Monday. Questions 47 through 49 refer to the following conversation.
(B) Yes, they’re going away for the weekend. [F-Am] Angela Adams is leaving next Friday, and we haven’t decided
(C) I’ll see them at the end of the month. what to get for her. Do you have any ideas?
[M-Cn] Hmm. How about a box of chocolates and some roses?
33. [M-Au] Didn’t the chef say our prices would be going up this month? [F-Am] That’s not very original, is it? Anyway, we have more money to
[F-Am] (A) I like it, but it’s too spicy for me. spend that that. We can go up to five hundred dollars.
(B) I guess he changed his mind. [M-Cn] Wow. Well, I guess she has worked here for forty years. Maybe
(C) We’re selling more rice dishes now. she’d like some new luggage or something?

34. [F-Cn] Are we supposed to meet the designer tomorrow or is it Questions 50 through 52 refer to the following conversation.
the project manager?
[F-Am] I’d like to send these letters first class, please. They already
[M-Am] (A) Well, I can’t manage everything on my own.
have stamps on them. And this package as
(B) I’m not opposed to borrowing money for this project.
well, to Singapore.
(C) As far I’m aware, we’re scheduled to see them both.
[M-Am] Put it on the scale, please. … That’ll be fifty-eight dollars and
fifty cents. That’s Priority Mail, so it’ll be there in six to ten
35. [M-Cn] Where are the ink cartridges that go with this printer?
days.
[F-Au] (A) Yes, they’re the right ones.
[F-Am] OK, that’s great. I don’t have enough cash so I’ll pay by card,
(B) They’ll be in the storage cabinet.
thanks.
(C) It’s been a very mild winter, that’s for sure.
[M-Am] That’s fine. I’ll just check that all the details are correct first
before I take payment.
36. [F-Br] Why wasn’t Graham at the staff meeting?
[M-Au] (A) The staff are completing it now.
Questions 53 through 55 refer to the following conversation.
(B) It was at three o’clock in the boardroom.
(C) Apparently, he wasn’t feeling well. [F-Cn] Look, it’s after two already and we’re still not on the freeway.
We should have taken the train. Can I borrow your cell phone,
37. [M-Cn] Please don’t take any equipment without filling out the Joe? I left mine at home this morning, and I really should
appropriate forms. phone the office to say we’ll be late.
[F-Am] (A) Do you want to negotiate these reforms? [M-Am] No problem. It’s in the glove compartment. Yeah. Just slide
(B) The shipment should arrive any day now. that button and… yeah…that’s the keypad. I’d better keep my
(C) OK, I’ll do my best to remember that. eyes on the road.
[F-Cn] Good idea. Oh no! It says there’s no reception. It must be the
38. [F-Am] Do you want these brochures printed on white or mountains.
colored paper? [M-Am] Don’t worry. Just another five minutes or so and we’ll be
[M-Br] (A) Whichever is the cheapest will be fine. through them. It should be OK then.
(B) Yes, that sounds like a good plan.
(C) The paper covered everything. Questions 56 through 58 refer to the following conversation.
[F-Am] Hello. This is Pauline Connelly from KL Plastics? I came
39. [M-Am] Which supplier would you recommend? over earlier today to look at the offices on Commerce Drive.
[F-Cn] (A) I’ll inquire first thing tomorrow morning. Number 54.
(B) I don’t intend to order any supplies. [M-Am] Oh yes, Ms. Connelly. Good to hear from you. I remember, 54
(C) Our regular supplier is the best, I’d say. Commerce Drive. We’ve had a lot of interest already in that
property. Have you had enough time to make a decision?
40. [F-Au] Where do you think you’ll go after the convention finishes? [F-Am] Yes, and I’m afraid we won’t be going ahead. The location is
[M-Cn] (A) I won’t go to the convention this year. perfect, and there’s enough office space for us there, but the
(B) I haven’t made any plans just yet. price is rather high. I mentioned it was a concern at the time
(C) Yes, it should finish soon, I hope. and after going through the figures, it just doesn’t work for us
financially, I’m afraid.
Part 3 p276 Track 109 [M-Am] Oh, that’s too bad. I could contact the owner if that would
Questions 41 through 43 refer to the following conversation. help, and maybe ask if there’s any room for negotiation. Let
[M-Cn] Hello. Nigel Travers speaking. Can I help you? me see… it’s two hundred thousand, right? How does one
[F-Am] Hello. This is Suzanne Watson here, from Information hundred eighty work for you?
Technology. I’m just calling to let you know that I’ve finished
writing up the performance improvement plan we did for you, Questions 59 through 61 refer to the following conversation.
and I’ll be mailing the report to you this afternoon. Is that OK? [F-Au] May I help you, sir?
[M-Cn] Yes, that’s a relief, thank you. I was actually expecting it last [M-Br] Er, yes. I don’t think I’m lost, but can you tell me what floor
week. HSC Dental is on, please? I’m sure this is the right place, but I
[F-Am] I know, but as I said in my e-mail it took longer than I expected can’t see their name on the directory over there.
to compile all the data. I don’t think you’ll be disappointed with
the results, though. You should have it by noon tomorrow.

Pass The TOEIC Test Introductory Course AUDIOSCRIPT 27

 [F-Au] Well, they only moved in last week and we haven’t added their Questions 74 through 76 refer to the following announcement.
name to the list yet. They’re on the fifth floor. You can take the [F-Am] Good afternoon ladies and gentlemen. This is a customer
elevator over there. When you get out, turn left and they’re announcement. To celebrate the opening of this store, we
at the end on the right. I can call them to say you’re on your have some great offers for you all week, including up to fifty
way, if you wish. percent off all seasonal fruit and vegetables. Go to the fruit and
[M-Br] That would be good, thank you. Please tell them Mr. Thomas vegetable aisles now for up to 50 percent off peas, carrots,
has arrived for his appointment. strawberries and lots more! In our frozen food section we are
also offering buy one get one free on all brands of ice-cream.
Questions 62 through 64 refer to the following conversation. Now that’s a bargain! Remember, we can now deliver your
[F-Am] Oh no! I just got another e-mail from Telco Phone Systems shopping free of charge for anyone spending over one hundred
saying the fax I sent didn’t go through. I can’t understand it. I dollars. Just complete an application form at the customer
sent them the same order form three times already. I’m sure service desk and let us take your shopping home for you! Thank
there’s nothing wrong with our fax machine. you for shopping at EZMart, where you can buy more for less.
[M-Cn] Well, I just sent a fax half an hour ago without any trouble. The
problem might be at their end. Maybe you should call and ask Questions 77 through 79 refer to the following voicemail message.
them for a different fax number? [F-Au] Hello, this is a message for Dr. Peter Night’s secretary. My
[F-Am] No, I can’t have this drag on all day. I’ll just have to scan the name is Carla Johnson from Business Life magazine. I would
form and e-mail it to them, I suppose. I wish they could use like to arrange a time to come and interview Dr. Night about
their equipment properly. his latest book, The Culture of Business, which was published
last week by Harcourt Press. I read this over the weekend
Questions 65 through 67 refer to the following conversation. and found it fascinating. I’m sure some of the points he raises
[M-Am] Hello. Can I have a round trip ticket to Boston please, leaving would interest our readers and so I’d like to write an article on
early tomorrow if possible? it for our magazine. My number is 555-203-9215. It’s Monday
[F-Am] OK. Let me see… Portland to Boston… We have a train today so if this is possible, can you please get in touch with
departing at 9:05. That’s direct. It takes two and a half hours me by the end of the week to arrange a suitable time for me to
and a regular reserved seat will cost you nineteen dollars. come over? It shouldn’t take longer than an hour. Thank you
[M-Am] I’d like to go business class, please, and come back early very much.
evening sometime.
[F-Am] OK, business class is eight dollars extra. Coming back I can Questions 80 through 82 refer to the following talk.
do a 5:40, gets in at 8:10. So, that’ll be twenty seven dollars [M-Cn] Thank you, everyone for coming to tonight’s Question Time
each way. One round trip on the Downeaster to Boston, event. As you know, this is the first event of its kind we have
business class. How would you like to pay? organized, so we all feel very excited and hopeful that it will
prove productive. Bill Sissons, our Chairman, is here, along
Questions 68 through 70 refer to the following conversation. with other members of the Board, all waiting to answer your
[F-Cn] You’re not wearing that old shirt tonight, are you Steve? The questions openly and honestly. Can I start by saying it is
collar’s all worn and there’s a button missing in the middle. I wonderful that so many of you have stayed behind to take part.
thought we were going to a formal dinner. Feel free to ask any question you want on any matter related
[M-Am] Yes, we are. It’s the company’s annual award ceremony. But I to the management of the company. Positive and negative
spilled some sauce on my best shirt last night at the welcome comments and observations are also welcome. The purpose
reception, and I don’t have another white one. This is it, I’m is to help us identify what the company is doing well, and what
afraid. it’s not doing well, so we can all work together to improve
[F-Cn] Well, you can’t go dressed like that. Look, it’s only six o’clock. procedures and ultimately increase our productivity! Please
Why don’t you drive down to the mall and buy a new one. It’ll direct all questions to me first, and I will then choose suitable
only take twenty minutes so you should still have time to get members of the panel to give an answer. Now, can I have the
dressed before the taxi arrives. first question, please?
[M-Am] I guess you’re right. You stay here and wait for the babysitter.
I’ll be as quick as I can. Questions 83 through 85 refer to the following advertisement.
[F-Am] Do you need a break? Want to go somewhere hot and sunny?
Part 4 p279 Track 110 Then book your next vacation with Betts Travel. We offer the
Questions 71 through 73 refer to the following speech. best deals to hot locations all over the world . . . because we’re
[M-Am] Ladies and gentlemen, on behalf of the Eastern Business North America’s number one travel specialist, whatever you’re
Forum, I’d like to start by saying what a great idea this after, we have it, and at a price you can afford. Travel to Egypt
Awards Ceremony event is. It is a wonderful way to recognize to see the amazing pyramids for just $1700, or go on an African
achievement among this region’s entrepreneurs, and the safari for $1500! Stay on one of the spectacular islands of
publicity it has attracted is definitely a bonus. Now, the first the Adriatic for as little as $2000 for a two-week, all-inclusive
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28 Pass The TOEIC Test Introductory Course AUDIOSCRIPT

Questions 86 through 88 refer to the following recorded message. schemes might be most suitable, and help with any extra
[F-Am] Welcome to Serpentine Medical. Please select from the language training or work skills you might need. Up on the
following options. For appointments, or to speak to a next floor is the Dean’s Office, and also the Financial Services
receptionist, press 1. If you have a question about your department where you pay your fees. Oh, I nearly forgot…
medication and it is between nine A.M. and five thirty P.M., next to the elevator on the wall over there is the college bulletin
press 2. If your call is urgent, and you require immediate board. Check that regularly for further details and special
medical attention, press 3. If you need urgent medical events, things like that.
attention outside of normal office hours, please visit the
nearest emergency room, or call 482-555-1010 for information Practice Test 2
on how to contact our after-hours emergency services. For
Part 1 p309 Track 111
any other inquiries, please hold. Your call will be answered
shortly. Please note, our baby clinic for new mothers is now 1. [F-Br] (A) He’s adjusting his tie.
on Wednesdays. There is no need to make an appointment for (B) He’s clearing dishes from a table.
this service. Thank you. (C) He’s checking the time.
(D) He’s taking salad from a bowl.
Questions 89 through 91 refer to the following announcement.
2. [M-Au] (A) The cashier is serving a customer.
[M-Au] Good morning passengers. This is your captain speaking.
(B) The women are buying some coats.
I’d like to welcome you all aboard this FlyRight 215 service to
(C) The shoppers are leaving the store.
Adelaide. We’re currently cruising at an altitude of 30,000 feet,
(D) The workers are cleaning the counter.
and the time now is approximately 7:15 A.M. Please do take
a moment to look through the safety brochure, located in the
3. [F-Am] (A) She’s watching the news.
seat pocket in front of you. Very shortly we will be playing a
(B) She’s watering a plant.
safety demonstration video. For safety reasons, I would ask
(C) She’s reading a newspaper.
that you keep your seatbelt fastened throughout the flight.
(D) She’s opening a book.
Once we are underway, in around thirty minutes the cabin
crew will of course be coming round to serve you a selection
4. [M-Cn] (A) The chairs are stacked in a corner.
of hot and cold drinks and light snacks. The weather in
(B) The exam is almost finished.
Adelaide is eleven degrees centigrade, partly cloudy, with a light
(C) The desks are arranged in rows.
westerly wind, but it should be a few degrees warmer with sunny
(D) The class is about to start.
skies when we land. That will be in approximately two hours’
time, so, for now, please sit back, relax, and enjoy the flight.
5. [F-Au] (A) He’s getting tools from a box.
(B) He’s putting on his jacket.
Questions 92 through 94 refer to the following report.
(C) He’s checking the rules.
[M-Am] Results of a survey published today reveal that employers (D) He’s trying on some socks.
are optimistic about hiring prospects for the coming year.
The survey, carried out by the ManManagement Group, 6. [M-Cn] (A) They’re writing on the board.
found that increased demand for products and services (B) They’re standing side by side.
means that employers are now looking to take on more (C) They’re getting clubs from the carts.
personnel. Despite evidence that the nation’s economy is (D) They’re playing a round of golf.
still in recession, nearly 75 percent of the 12,000 employers
who responded to the survey said they expected to increase 7. [F-Cn] (A) The men are feeding the dogs.
staffing levels in the coming quarter. This is welcome news, as (B) The dogs are wearing vests.
the U.S. net employment outlook, which subtracts anticipated (C) The pets are behind the display.
job cuts from jobs created, is now posting a positive figure. (D) The people are raising money.
Most demand will be in construction, although finance,
manufacturing, and retail sectors will also benefit. 8. [M-Br] (A) Some people are climbing trees in the park.
(B) The man is carrying a ladder over his shoulder.
Questions 95 through 97 refer to the following speech. (C) The ladder is resting against a tall tree.
[M-Br] I’d like to take a few moments if I may to introduce Nicola, who is (D) The construction workers are taking a break.
our new stockroom manager. Nicola comes to us with over five
years’ experience in warehouse and stockroom management. 9. [F-Am] (A) They’re looking for fish in the water.
Previously, she worked at Simmons Retail, and I’m sure her (B) They’re trying to stay afloat.
knowledge of stockroom systems will help us all. Nicola will (C) They’re taking a trip by boat.
be applying her experience to make improvements that are (D) They’re swimming in the river.
essential for us as we aim to double our store portfolio over the
next two years. She’s not only new to the company, but also new 10. [M-Am] (A) He’s putting away his guitar.
to Baltimore, so before we begin our dinner, I’m sure you’ll all (B) He’s walking out of the store.
join me in wishing her a very warm welcome to Wallace & Sons. (C) He’s playing music in a band.
(D) He’s standing on the sidewalk.
Questions 98 through 100 refer to the following talk.
[F-Am] OK, so here we are now on the second floor, and on the Part 2 p315 Track 112
right here you can see the International Student Services 11. [F-Br] What was your reason for not accepting the plan?
department. Their job is to guide you through the registration [M-Am] (A) I couldn’t agree more.
process. They’ll also help with visa requirements, and your (B) No, I didn’t plan anything.
health and housing needs. Oh, and that’s where you go (C) I felt it was too expensive.
for your job placement assignment. As you know, work 12. [M-Au] When did you start work this morning?
experience is an important part of all our business programs [F-Cn] (A) It’s not far, so I usually walk.
here. Before you choose where to work, you’ll discuss options (B) About an hour ago.
with a Guidance Counsellor. They’ll help you determine your (C) I’ll be there by nine
education goals, give you advice on which work experience

Pass The TOEIC Test Introductory Course AUDIOSCRIPT 29

 13. [F-Am] Is that a new computer? 27. [F-Br] What’s your schedule like for next week?
[M-Am] (A) Yes, I got it yesterday. [M-Am] (A) I was traveling all week.
(B) Blue’s my favorite color. (B) Monday is not too busy.
(C) I knew it was complicated. (C) I’d like that a lot, thank you.

14. [M-Cn] I think James is on vacation. 28. [M-Cn] Don’t you ever get tired of doing the same thing?
[F-Am] (A) No, he’s in France on business. [F-Au] (A) No, I enjoy my job.
(B) He lives near the station. (B) I think the same, too.
(C) That’s a good idea. (C) The tires look similar to me.

15. [F-Au] Can’t you read that sign? 29. [F-Am] How much profit did we make on the deal?
[M-Br] (A) I signed it right away. [M-Am] (A) We lost the cards on the train.
(B) The writing’s too small. (B) Around five thousand dollars.
(C) I don’t like the design. (C) The cost of steel has risen.

16. [M-Am] How do you know Danielle? 30. [M-Am] Could you tell me where the reception is, please?
[F-Cn] (A) Yes, I do. [F-Am] (A) We had a warm reception.
(B) We work together. (B) It’s in the main hall.
(C) She’s very talented. (C) There can be no exceptions.

17. [F-Am] Who’s prepared to work late tonight? 31. [F-Cn] Who else attended the meeting?
[M-Au] (A) Yes, the report is all prepared. [M-Br] (A) What else could I do?
(B) Is it eight already? (B) It starts at four.
(C) Charlie said she would. (C) Tina and Geoffrey were both there.

18. [M-Cn] Would you mind answering the door? 32. [M-Au] What does Tom think about the reorganization project?
[F-Au] (A) Not at all. [F-Cn] (A) Next Friday should be fine.
(B) I’m afraid I don’t know. (B) Yes, I think he does.
(C) What did you have in mind? (C) He supports what we’re doing.

19. [F-Am] Which of these reports have you seen? 33. [F-Au] Does the company have a website?
[M-Am] (A) I don’t know any reporters. [M-Cn] (A) It’s not online yet.
(B) Sorry, I didn’t clean any of them. (B) Thanks for joining me.
(C) Just the latest one, actually. (C) Sightseeing is part of the package.

20. [M-Br] How did the test go? 34. [M-Am] Have you found your camera yet?
[F-Am] (A) I think I did OK. [F-Br] (A) Yes, I’ll get a digital one.
(B) Yes, it went yesterday. (B) No, I’ve looked everywhere.
(C) It’s still here. (C) It’s a very good camera.

21. [F-Br] Do you know what time the train leaves? 35. [F-Cn] We have no more copy paper left.
[M-Cn] (A) Sorry, I don’t have the time. [M-Am] (A) Your coffee is on the desk.
(B) In about five minutes. (B) No, it’s not on the left.
(C) The leaves are all gone. (C) I ordered some last week.

22. [M-Au] Is it casual or formal dress tonight? 36. [M-Br] Will we be expanding the supply room soon?
[F-Am] (A) That dress looks great. [F-Am] (A) He’s standing over there.
(B) I think it’s tomorrow. (B) I don’t think we can avoid it.
(C) Jeans are OK. (C) Please store it in your room.

23. [F-Cn] Helen didn’t ask to see me, did she? 37. [F-Am] You need to check all the statistics included in this report.
[M-Br] (A) She didn’t see anything. [M-Cn] (A) Are you sure that’s necessary?
(B) No, don’t ask her. (B) Yes, they’re all in the report.
(C) I’m really not sure. (C) Thank you for checking.

24. [M-Am] What do you think we should do? 38. [M-Am] Will you get paid at the end of the month?
[F-Br] (A) Yes, I think we should. [F-Au] (A) I hope so.
(B) Don’t ask me. (B) Yes, I’d prefer that.
(C) I thought so, too. (C) The end of the month is fine.

25. [F-Au] The mail has just arrived. 39. [F-Br] What did you have for lunch?
[M-Am] (A) Is there anything for me? [M-Am] (A) OK, let’s go to the cafeteria.
(B) No, it’s for women only. (B) I’ll be ready at one.
(C) Can he wait another hour or so? (C) A ham sandwich and a coffee.

26. [M-Br] Why is Noriko leaving early today? 40. [M-Au] Can you fax the application to me?
[F-Am] (A) She has a doctor’s appointment. [F-Am] (A) The tax was unacceptable.
(B) Sorry, I was late too. (B) I’m full of admiration.
(C) I don’t know where she lives. (C) I’ll do it right now.

30 Pass The TOEIC Test Introductory Course AUDIOSCRIPT

Part 3 p316 Track 113 [F-Cn] That’s a shame. When I called last week I said we needed
Questions 41 through 43 refer to the following conversation. these for today, didn’t I? It’s urgent. We have a big shipment
ready to go and we need to include these brochures before
[M-Cn] I just got a call from Mr. Sykes at Capital Investments. He we can send it.
says he left his jacket in Conference Room 4 after the meeting [M-Au] I understand. Like I said, there’s a problem with the press.
on Friday afternoon. Has anything been handed in over the My hands are tied until it’s fixed. I’ll put your job at the top of
weekend? my list, though. It should be done sometime this afternoon,
[F-Am] Not as far as I know. There’s nothing at the reception desk, hopefully.
anyway. We put any lost property we find under the counter,
here in this box… It’s empty, see? Questions 59 through 61 refer to the following conversation.
[M-Cn] Hmm. The night cleaners would have found it if it was still in
the room, I guess. [F-Au] I’m off to Paris tomorrow. It’s the final seminar in my European
[F-Am] Yeah, that’s right. I don’t think we have it. Unless Andy found it Business course, remember, so you’ll have to look after the
when he opened up this morning. Let me give him a call and sales accounts yourself while I’m gone. I’ll be back on Friday.
check. [M-Cn] OK. Do you want a ride to the airport? I can take you there if
you like. The subway is closed for repairs, so there’ll be no
Questions 44 through 46 refer to the following conversation. trains, and it’ll be quicker than taking the bus.
[F-Au] No, that’s alright. I already booked a cab. Oh, can you e-mail
[F-Am] Alex, can you give me a hand with this projector, please? I Mr. Gibson while I’m gone? I think he’s ready to place another
can’t seem to get it to work, and my presentation is supposed order.
to start in twenty minutes.
[M-Am] Sure. It looks like you’ve plugged it into your computer Questions 62 through 64 refer to the following conversation.
correctly, so what’s the problem?
[F-Am] Nothing comes up on the screen. All the lights are green, but [F-Am] OK, so that’s one club sandwich special, a glass of
the screen is blank. I’ve reset it three times already. fresh orange juice, and a bag of salted nuts. Will that
[M-Am] Oh, right. It did this with me last week, actually. It can’t be the be everything?
batteries. I think the cable might be loose. You need to check [M-Am] Yes, I think that’s it. Thank you. Oh, er, how much is it?
if everything is tight enough. [F-Am] That’ll be $17. I’ve added it to your bill, so just pay when you
check out. Someone from room service should bring
Questions 47 through 49 refer to the following conversation. it to you in about ten minutes. Thank you for your order,
Mr. Jackson.
[F-Cn] Hello. How may I help you? [M-Am] Thank you. Bye.
[M-Am] Hello. I’d like to book a double room for two nights from the
21st of this month, please. Do you have anything available? Questions 65 through 67 refer to the following conversation.
[F-Cn] I’ll check for you. Two nights from the 21st…. yes, we have
a deluxe room available. It’ll be $220 per night, including [M-Am] Do you know why we haven’t been able to get online all
breakfast. Would you like to go ahead with this? day, Joanne? I have e-mails I need to answer, and orders to
[M-Am] Hmm. It’s a little more than I wanted to spend. Do you have a process.
standard double instead? [F-Am] I checked with our technical guys at the main office and
they said it has nothing to do with them. It’s the Computing
Questions 50 through 52 refer to the following conversation. Department in Seattle, apparently. They made a mistake
during routine maintenance last night.
[F-Am] How are things going in London, Geoff? You’ve been there for [M-Am] Well, do they have any idea when we’ll get back online? It
six months now, so I guess you’re getting used to it. must be costing us a fortune in lost sales.
[M-Au] Yes, I love it there. I mean, the weather is awful, of course, [F-Am] No. They said they were working on it, but they don’t know
but the job is going well and I seem to get along with all my how much longer the systems will be down. I know it’s
coworkers. inconvenient, but you’ll just have to try to be patient.
[F-Am] That’s good to hear. So, are you staying in New York for
long, or do you have to get back after the conference? Questions 68 through 70 refer to the following conversation.
[M-Au] I’m here for a week, then stopping off in Hong Kong for a few
days on my way back. [M-Br] There’s a Mr. Dawson for you on line 3. He said he called last
week about some marketing supplies, but you didn’t reply.
Questions 53 through 55 refer to the following conversation. [F-Cn] Oh no. Not him again. He’s e-mailed me at least three times.
Can you tell him I’m in a meeting and can’t talk right now? Ask
[F-Cn] I thought that meeting went very well. They certainly seemed him to send a catalogue, that’s all.
interested in what we had to say, didn’t they? [M-Br] OK, but he says there’s a special going on right now . . . 50
[M-Am] Yes, I suppose so. But Dr. Kobayashi wasn’t there. He’s the percent off brochures and calendars. We need some more,
President, and that means he’s the one who makes all the you know.
decisions. I doubt they’ll get back to us with an order just yet. [F-Cn] Yes, I know. But it’s six o’clock already. I really need to go. Oh,
[F-Cn] What? You mean we’ll have to come back again. That’ll be OK. Put him through.
three times this year.
[M-Am] I know, but if that’s what it takes to get an agreement signed Part 4 p319 Track 114
then that’s what we have to do. We really have no choice.
Questions 71 through 73 refer to the following talk.
Questions 56 through 58 refer to the following conversation. [M-Am] Welcome everyone, to the first talk in our series on Sustainable
[F-Cn] Hello, Chris. This is Sue Hayward at Dominion Insurance. I Tourism in the 21st Century. Tonight we start with a very special
was just wondering how the new brochures were guest speaker, Dr. Brenda Hartley. As many of you here know,
coming along? Dr. Hartley has championed the cause of sustainable tourism
[M-Au] Oh, hi Sue. Well, we got the files OK. Thanks for sending for over thirty years now. She began as a student activist, taking
them. Unfortunately, we’ve had a problem with our main part in demonstrations against the social and environmental
printing press here. I’m still waiting for it to be resolved. impact of tourism on indigenous cultures in South America and
We have a lot of jobs backed up and yours is one of them, I’m Africa. Today, she chairs a United Nations task force assessing
afraid. the economic impact of tourism around the world. She is
perhaps best known as the author of the “Act Now” books, in

Pass The TOEIC Test Introductory Course AUDIOSCRIPT 31

 which she encourages not only the world powers to take action, and it will be too late on Monday morning, so please call me
but also each of us as individuals. Ladies and gentlemen, back to confirm the details as soon as possible. I am very
without further ado, please join me in welcoming tonight’s very concerned about this and really hope we can avoid any further
special guest speaker, Dr. Brenda Hartley. delays. Thanks.

Questions 74 through 76 refer to the following report. Questions 89 through 91 refer to the following announcement.
[M-Am] Hello and welcome to Star Radio’s Jobs Report. I’m your host, [M-Br] And here as we come around the corner we can see the
Hugh Robinson. We start with breaking news of trouble at marvelous eleventh-century cathedral. It’s a wonderful
Hartford’s biggest employer, Cheffin Industries. Workers today example of medieval architecture, over 900 years old, and still
walked out of the automobile manufacturer’s largest plant in very much the centerpiece of the city of Norwich. This is one
the region, demanding better pay and conditions. Some three of the biggest attractions in the East of England. In a moment,
hundred workers staged the strike, which caused production our driver Sam will pull over and drop us off and we’ll have two
at the plant to stop completely. Workers complained of low hours to explore this lovely cathedral. Don’t forget, the price
pay, unpaid overtime, and the withdrawal of health benefits of your entry to the cathedral is included, so just wait at the
announced by the management last month. The strike appears group entrance while I deal with the tickets. For those of you
likely to spread to Cheffin’s other factories, and could have a who want some refreshments, there’s a coffee shop inside,
tremendous impact on the company if it is not resolved quickly. and a gift shop, of course. They’re both open until five o’clock.
We’ll meet back at the main entrance at five thirty. OK. Oh, and
Questions 77 through 79 refer to the following talk. before we stop, please remember, you can leave your jackets,
[F-Br] I would like to start by saying a few words about the latest bags, and other belongings on your seats, but I encourage
member of our team. Bret James comes to us with ten years’ you to take all your valuables with you.
experience in real estate. For the last five years, he has been
an international realtor and has managed the acquisition of Questions 92 through 94 refer to the following talk.
some of the largest commercial buildings in Asia and Latin [F-Cn] Welcome to Ocean Bay. My name is Michelle and I’ll be your
America. As our new Acquisitions Director, I hope he will waitress for today. Here is our evening menu. You can choose
manage to do the same for us, as we begin to explore new two courses for $30 . . . so that’s an appetizer and a main
real estate markets beyond Europe, and specifically in these course, or a main and a dessert. We also have an a la carte
key regions. I’m sure you will all help him to settle into his menu which I will leave for you here, and the specials board
role, and I encourage all of you to submit any new ideas and is over there on the wall. I highly recommend the salmon,
suggestions directly to Bret. which is very fresh. Oh, and the grilled lobster is delicious.
We’re known for our seafood here, but you probably know that
Questions 80 through 82 refer to the following speech. already. The only thing we don’t have for you today is the tuna
[M-Cn] Welcome all of you to our Graduate Training program. I’m salad. That’s usually on the regular menu, but everything on
Francis Sheen, C.E.O. of Transform Cosmetics. You are the à la carte is available, and, as I said, the specials are over
about to have six months of the hardest training in the beauty there on the wall. Since it’s before six o’clock, you qualify for
business. Today, we’ll start with an overview of the company. our Early Eater complimentary beverage. You can have fresh
In just a moment, I’ll hand you over to Communications orange juice, mango juice, a choice of soft drinks or mineral
Director Jeremy Mason, who will give a presentation on what water. Which would you like?
we do and where our corporate strategy is taking us. At
eleven, Diane Trent, our Operations Manager, will speak to you Questions 95 through 97 refer to the following advertisement.
about our operations abroad. She’ll be updating you on our [M-Au] For small companies, a big phone bill can be… well… a big
exciting new retail establishments in Europe. Lunch will be at problem. And it’s an even bigger problem when doing business
one in the Washington Room. Then in the afternoon, you will abroad. The fact is, when you’re out of the country, calling the
visit our flagship retail outlet at the Riverside Mall. The bus will office back home can be expensive… very expensive. And just
leave after lunch at two, so please be at the main entrance on think about the money your company spends on contacting
time. your customers overseas by phone! Wouldn’t you like to save
money on your phone bill? Then why not switch your phone
Questions 83 through 85 refer to the following announcement. provider to HTC Digital? We guarantee to reduce your phone
[F-Au] Good morning, ladies and gentlemen. Welcome to bill by thirty percent. That’s right. If you have fewer than twenty
International Airways Flight 367 nonstop to Chicago. Please employees, just sign up for one year to our International Small
accept our apologies for the slight delay. We are now ready Business plan, and we’ll cut your overseas phone bill by thirty
to begin boarding. We would like to ask any passengers percent, guaranteed for the first three months. Call now at
requiring special assistance, and any passengers with small 555-388-9759 to find out more. HTC Digital’s International Small
children, to please make your way to the gate for priority Business plan. You know it makes sense.
boarding. All First Class, Business Class, and Continental
Club passengers may board the aircraft at your convenience. Questions 98 through 100 refer to the following talk.
Regular boarding will begin in approximately ten minutes. I’d [F-Am] OK, I’ve asked you all into my office because we need to get
like to remind all passengers to have your boarding passes ready for the meeting with Flax Investments next week. Joe,
and passports ready for inspection. Once again, we’re sorry I’d like you to start off with a presentation of our financial
for the delay and thank you for your patience. results for the last year. Keep it brief, maybe five minutes.
Trisha, you can follow that with the expected sales figures for
Questions 86 through 88 refer to the following voicemail message. the next year. Give an overview, but make sure you mention
[F-Am] Hello, Tony? It’s Sally again. I was hoping you would pick up. our operations in Mexico. You’ll need to liaise with Bill in
It’s eleven thirty Friday morning and you still haven’t gotten Marketing, I think. Sarah, can you please prepare some
back to me about the schedule for next Monday. I e-mailed questions we need Flax to answer, such as what level of risk
you twice last week, and this is my third call since Wednesday. they are comfortable with, how much they want to invest, how
I really need you to confirm the speakers and the content for long they want to invest for – that kind of thing? Mike, I want
the workshop, before I put everything together and print out you to take the minutes of the meeting. I’ll prepare the agenda
the details. I don’t want to have to do this over the weekend, and send a copy out to everyone tomorrow.

32 Pass The TOEIC Test Introductory Course AUDIOSCRIPT

Understanding Different Accents
American English p357
Exercise B Track 119
1. How many days did you spend in Tokyo? 2. I’d like to see the
manager, please. 3.Where can I find the nearest bank? 4. I’m afraid
we didn’t receive your letter. 5. The man is checking into a hotel. 6.
What time does the meeting start?
Exercise C Track 120
1.The women are shaking hands. 2. People are waiting for a train.
3. Is this the fastest computer you have? 4. I didn’t get your e-mail.
5. Would you like meat or fish?
British English p357
Exercise B Track 122
1. That presentation wasn’t very interesting. 2. Can I use your
computer? 3. Why did you decide to leave the company? 4. The
woman is cleaning her glasses. 5. Hello. I’m Simone. How do you
do? 6. Mr. Peterson will see you shortly.
Exercise C Track 123
1. We can’t afford to employ more staff. 2. How long have you
worked at the bank? 3. The woman is waiting at a bus stop. 4. I’ll
be back at around one o’clock. 5. Did you check if these figures
are correct?
Australian English p358
Exercise B Track 125
1. Samantha is now head of marketing. 2. Remember to wear a hat
during the tour of the factory. 3. What year were you born? 4. The
man is pointing to a graph. 5. The European conference was held
in a castle in Germany? 6. We hope to see you again soon.
Exercise C Track 126
1. The man is getting out of a car. 2. Let me help you with those
files. 3. How long have you lived in Sydney? 4. Bill’s retirement
party is tomorrow at seven. 5. Do you have a room with a view of
the sea?
Canadian English p358
Exercise B Track 128
1. Is Tim working for his father now? 2. We expect the cuts will
save about three million dollars. 3. Sorry, but I can’t understand
what you mean. 4. Any employee caught stealing will be fired
immediately. 5. Our company owns a boat on Lake Michigan. 6.
The woman is writing a letter.
Exercise C Track 129
1. Did you get much work done today? 2. John will be flying to
New York next week. 3. What did you think of the presentation? 4.
I didn’t see you at the sales convention. 5. He’s changing a tire on
the car.

Pass The TOEIC Test Introductory Course AUDIOSCRIPT 33

 Answer Key
LISTENING COMPREHENSION
Exercise B Track 7
PART 1 – Photographs 1. False. He’s sitting in a coffee shop. 2. True. 3. True. 4. False. The
spoon is on the saucer. 5. False. He’s texting on his phone. 6. True.
Try It Out p3 Track 1 Mini Test – Incorrect Key Words p15 Track 8
1. D In (A), taking sounds similar to talking, but there are no
1. C It’s light outside, not dark (A). People are sitting on sofas, not on
customers in view. She is sitting, not standing, at the reception
the floor (B). The blinds, not the windows, are half closed (D).
desk (B). (C) is an assumption.
2. D There’s nobody on the scooter (A). The scooter is parked, not
2. A (B) is confuses the similar-sounding stair and chair. They are
lying, on the road (B). The L-sign is on the front, not the back, of
not waving at the window (C). The curtains are open (D).
the scooter (C).
3. D He’s examining a car, not a card (A). He’s fixing the tire, not the
3. B She’s using a fax machine, not a computer (A). She’s holding a
car door (B). He is not driving the car (C).
document, not opening one (C). She’s wearing a short jacket,
4. B There are no tourists in the lake (A). (C) is incorrect because
not a long jacket (D).
snake sounds like lake. The trees are not under the water (D).
5. A In (B), trunk sounds similar to truck, but we cannot see the trunk
Incorrect Interpretations p16
(B). He is sitting, not standing, in the truck (C). He is not getting
False Accounts Track 9
out of the truck (D).
1. False. He is not leaning against the wall. 2. True. 3. True. 4. False.
6. C She is not closing the store (A) or cleaning the window (B). She
There are notices on the board, but he’s not looking at them. 5.
is looking at the floor not the door (D).
False. It is not a vending machine. 6. False. He’s not holding a glass.

Improve Your Performance Unsupported Assumptions Track 10

1. Assumption. 2. Fact. 3. Assumption. 4. Fact. 5. Assumption.
Analyzing Distractors p8
6. Fact.
Exercise B
1. D Correct. (A) Similar-sounding word (taking – talking). (B) Mini Test – Incorrect Interpretations p17 Track 11
Incorrect key word (sitting not standing). (C) Incorrect 1. B There is a music system on the table, but we can’t assume she’s
interpretation. listening to it (A). She not typing at a desk (C). We can’t assume
2. A Correct. (B) Similar-sounding word (stair – chair). (B) Incorrect she’s going to sit down (D).
interpretation. (C) Incorrect key word (open not closed). 2. D He may need help, but we can’t assume he is asking for help
3. D Correct. (A) Similar-sounding word (card – car). (B) Incorrect (A). He could be delivering the box so (B) is an assumption.
key word (tire not car door). (C) Incorrect interpretation. There is a cart, but he is not sitting on it (C).
4. B Correct. (A) Incorrect interpretation. (C) Similar-sounding word 3. C We can’t assume a match is about to start (A), or that the
(snake – lake). (D) Incorrect key word (near not under). courts are closed (B). We can see tennis courts, but no signs of
5. A Correct. (B) Similar-sounding word (trunk – truck). (C) Incorrect construction (D).
key word (sitting not standing). (D) Incorrect interpretation.
6. C Correct. (A) Incorrect interpretation. (B) Incorrect key word Steps to Success p18
(floor not window). (D) Similar-sounding word (door – floor). Practice 1 C They are indoors, but they are not playing a game (A) or
Similar-sounding Words p12 Track 12 sitting in a coffee shop (B). We do not know what they
are discussing (D).
Exercise A Track 2 Practice 2 D Only one woman is wearing glasses (A). We cannot
1. large, 2. hire, 3. rest, 4. bag, 5. wait, 6. frame, 7. choose, 8. nose, Track 13 assume a purchase is being made (B). There is a
9. sock, 10. waiter clock, not a lock, on the wall (C).
Exercise B Track 3 Practice 3 A He is in a restaurant, but he is not ordering a meal (B).
1. The man is sitting at home. 2. He’s sailing a boat. 3. They’re walking Track 14 He’s holding a teapot, not his glasses (C). He is
together. 4. She’s setting the table. 5. There’s a hat on the chair. pouring, not drinking, tea (D).
6. The woman is waiting for a train. Practice 4 D We can’t assume this is a competition (A). The man is
Exercise C Track 4 Track 15 hitting, not hiding, a tennis ball (B). Nobody is picking
1. Incorrect (copy – coffee). 2. Correct. 3. Incorrect (feeding – reading up the balls (C).
/ cook – book). 4. Incorrect (cable – table). 5. Correct. 6. Incorrect Practice 5 B She is not washing her hair (A). The poster is on the wall,
(testing – resting). Track 16 not on the mirror (D). They are not watching television
(C).
Mini Test – Similar-sounding Words p13 Track 5
1. C She has a black hat, not a cat (A). There are leaves on the Review Test p25 Track 17
ground, but they are not leaving the park (B). They are in the
1. C He is not filling the car with gas (A). He is loading the trunk, not
park, not the dark (D).
the truck (B). (D) is an assumption.
2. C She’s looking at the drink, not the sink (A). She’s using the
2. A The food is on a table, not on the floor (B). Nobody is sitting on
coffee machine, not copy machine (B). She’s holding, not
the sofa (C). There is a teapot, not a saucepan, on the table (D).
folding, a paper cup (D).
3. B He standing on a ladder, not a chair (A). There is nobody sitting
3. B The word complaint (A) sounds like paint. The shelves are on
outside (C). The chairs are facing away from the poster (D).
the right, not the light (C). The ladder, not the leader, is in the
4. D She’s sitting behind the counter, not on it (A). (B) is an assumption.
middle (D).
There is a picture on the wall (C), but she is not looking at it.
Incorrect Key Words p14 5. C The bus has already arrived (A). The weather is sunny, with no
rain (B). They are boarding a bus, not a train (D).
Exercise A Track 6
6. A He is not putting food in an oven (B), or pouring water into the
1. False. She has short dark hair. 2. False. She’s wearing a skirt. 3.
sink (C). He is working in, not walking to, the kitchen (D).
True. 4. False. She’s standing near an escalator. 5. True. 6. True.

34 Pass The TOEIC Test Introductory Course ANSWER KEY

7. D We cannot tell whether they are for sale (A). There are no drivers
in view (B), and it is not a traffic jam (C). 3. B (A) confuses the similar-sounding words drink and think. (C)
8. B He’s lifting weights, not waiting in the gym (A). (C) is a false confuses won’t with want.
account. (D) is an assumption. 4. A (B) does not answer the question. (C) answers a different
9. C (A) is an assumption. There is a large notice, but it is not in the question (Will you sell your…?).
way (B). The word educator sounds like elevator (D). 5. C (A) confuses the noun talk with the verb discuss, and does not
10. B The pillows are on the bed, not the floor (A). The picture is on answer the question. (B) answers a different question (Would
the wall next to the bed, not above it (C). Nobody is sleeping in you like to…?).
the bed (D). 6. B (A) does not answer the question. (C) repeats desk, but answers
a different question (Do you like that desk?).
PART 2 – Question-Response Mini Test – Questions with What p34 Track 20
Try It Out p31 Track 18 1. C (A) answers a different question (Would you like to…?). (B)
confuses by repeating time.
1. B (A) repeats morning, but does not answer the question.
2. A (B) confuses gift with present from presentation. (C) answers a
(C) is a response to a suggestion.
different question (Did the clients like…?).
2. C (A) uses the same verb finish, but in the past simple. (B) repeats
3. B (A) confuses the noun watch with watching. (C) confuses tree
work, but as a verb and without answering the question.
with TV.
3. A (B) repeats going. (C) answers a different question (Are you
4. C (A) uses seat which sounds similar to eat. (B) confuses meet
going to see…?).
(which sounds like meat) with eat.
4. C (A) answers a different question (What color is…?) and confuses
5. A (B) uses plane which sounds similar to plan. (B) confuses to pay
blue with new. (B) repeats printer, but does not answer the
with today.
question.
6. B (A) repeats car, but answers a different question (Is that your
5. B (A) confuses get back (return) with back (part of the body).
car?). (C) confuses far with car.
(C) answers a different question (Why are you coming back…?).
7. C (A) confuses the similar-sounding words coast and cost. (B)
6. B (A) repeats like and confuses the similar-sounding words down
confuses the similar-sounding words lost and cost).
and town. (C) answers a different question (Why don’t you want
8. B (A) confuses the similar-sounding words drink and think. (C)
to sit down?).
repeats think but does not answer the question.
7. A (B) responds to a different statement (Is this your ticket?).
(C) repeats return, but in a different context. Questions with When or Where p35
8. C (A) uses soon to mislead recently. (B) refers to a different Exercise A
subject (He). 1. d, 2. e, 3. b, 4. a, 5. c, 6. f
9. A (B) repeats visit. (C) answers a different question (Would you like Exercise B
to visit…?). 1. B, 2. C, 3. B, 4. B, 5. A, 6. C
10. C (A) confuses the similar-sounding words called and cold. Exercise C Track 21
(B) uses the same context, but does not answer the question. 1. C (A) answers the statement Here’s your black pen. (B) answers a
11. B (A) confuses the similar-sounding words computer and different question (Is that a black pen?).
producer. (C) answers a different question (Whose is that…?). 2. B (A) confuses the similar-sounding words hall and call. (C)
12. C (A) confuses hat with that, and (B) confuses suitcase with answers a different question (Will you call?).
shoelace. 3. A (B) repeats interview, and (C) repeats place, but neither answers
13. B (A) confuses the similar-sounding words feeling and healing. the question.
(C) does not answer the question. 4. B (A) uses presentation which sounds similar to demonstration. (C)
14. A The response Yes (B) cannot answer a Choice question. refers to time, but does not answer the question.
(C) confuses Eve with leave. 5. A (B) confuses short with report, and does not answer the
15. C Neither (A) not (B) answers the question. question. (C) uses handle (meaning manage) which sounds like
16. B (A) confuses the similar-sounding words station and donation, hand in.
and (C) confuses rush with bus. 6. B (A) uses dispute which sounds like suit. (C) answers a different
17. C (A) uses the same verb, but a different subject. (B) confuses question (How much was you suit?).
meeting with seating.
18. C (A) confuses task with ask, and (B) confuses partly with party. Mini Test – Questions with When or Where p35 Track 22
1. B (A) answers a different question (Can I get a taxi?). (C) confuses
Improve Your Performance tax with taxi.
2. C (A) uses art which sounds similar to start. (B) confuses moving
Wh- Questions p33 with movie.
Exercise A 3. A (B) answers a different question (When was this machine
1. When, 2. How, 3. What, 4. Who, 5. Which, 6. Why, 7. Where, made?). (C) confuses paid with made.
8. Whose 4. A (B) confuses take orders with place an order. (C) confuses place
Exercise B with replace.
1. f, 2. h, 3. g, 4. b, 5. a, 6. e, 7. c, 8. d 5. B (A) uses heights which sounds similar to night. (C) does not
answer the question.
Questions with What p34
6. C (A) does not answer the question. (B) confuses find it with
Exercise A founded.
1. c, 2. e, 3. b, 4. f, 5. d, 6. a 7. A (B) uses looking which sounds similar to booking. (C) confuses
Exercise B the noun book with booking (meaning reservation).
1. C, 2. B, 3. C, 4. A, 5. C, 6. A 8. B (A) confuses the similar-sounding words way and stay. (C)
Exercise C Track 19 answers a different question (How long will we be at …?).
1. B (A) answers a different question (Who went to…?). (C) does not
answer the question. Questions with Who, Whose, Why, or Which p36
2. A The subject is the same, but neither (B) not (C) answers the Exercise A
question. 1. b, 2. d, 3. f, 4. c, 5. a, 6. e

Pass The TOEIC Test Introductory Course ANSWER KEY 35

 Exercise B Other Question Types p38
1. B, 2. C, 3. C, 4. A, 5. B, 6. A Exercise A
Exercise C Track 23 1. Tag question, 2. Statement, 3. Embedded question, 4. Choice
1. A (B) confuses the similar-sounding words say and way. (C) question, 5. Negative question, 6. Yes/No question
repeats way, but in a different context. Exercise B
2. C (A) uses right which sounds like tonight. (B) uses late which 1. d, 2. f, 3. e, 4. b, 5. c, 6. a
relates to early, but the meaning doesn’t fit here.
3. B (A) uses the noun sign, but in the plural and with a different Yes/No Questions p39
meaning. (C) confuses sweaters with the similar-sounding letters. Exercise A
4. B (A) uses stand which sounds similar to expand. (C) does not 1. f, 2. d, 3. b, 4. a, 5. c, 6. e
answer the question. Exercise B
5. B (A) does not answer the question. (C) uses deposit which 1. C, 2. B, 3. C, 4. A, 5. C, 6. C
sounds like closet. Exercise C Track 27
6. A (B) uses say which sounds like stay. (C) does not answer the 1. A (B) uses tight, which sounds like flight. (C) answers a different
question. question (What is the time?).
2. B (A) answers the suggestion What about booking a room? (C)
Mini Test – Questions with Who, Whose, Why, or Which p36
uses looked which sounds like booked.
Track 24
3. A (B) uses meet, which sounds like eat. (C) does not answer the
1. B (A) uses walk which sounds similar to work. (C) answers a question.
different question (Do you work in…?). 4. C (A) uses classroom which sounds similar to bathroom. (B) uses
2. A (B) repeats desk, but does not answer the question. (C) does news which sounds similar to use.
not answer the question. 5. A (B) and (C) confuse the similar-sounding words wrote and throat
3. C (A) answers a different question (When was the movie?). (B) with coat.
also answers a different question (Did you like the movie?). 6. B (A) refers to a different subject. (C) answers the question Can I
4. B (A) confuses annual with manual. (C) uses deduction which not Can you.
sounds similar to instruction.
5. A (B) answers a different question (Would you like a coffee …?). Mini Test – Yes/No Questions p39 Track 28
(C) suggests copies might relate to copy machine. 1. C (A) confuses the subject, responding to the statement I am
6. B (A) confuses close (for business) with open (a window). (C) going to… (B) uses fee which sounds similar to see.
uses the same verb and context, but in the past simple. 2. A (B) uses far which sounds similar to car. (C) repeats come, but
7. C (A) does not answer the question. (B) answers a different is a response to an invitation.
question (Is this pen yours?). 3. A The subject is the same, but neither (B) not (C) answers the
8. A (B) refers to a different subject. (C) repeats safe, but without question.
answering the question. 4. A (B) does not answer the question. (C) answers a different
question (Where is the head office?).
Questions with How p37
5. C (A) uses massage which sounds like message. (B) answers a
Exercise A different question (Are there any messages?).
1. e, 2. c, 3. a, 4. f, 5. b, 6. d 6. C (A) uses wrong which sounds similar to long. (B) confuses long
Exercise B with duration.
1. C, 2. A, 3. C, 4. A, 5. B, 6. C 7. C (A) uses the same verb, but in a different context. (B) uses
Exercise C Track 25 cheese which sounds similar to please.
1. B (A) and (C) confuse by using the similar-sounding words (far 8. B (A) confuses the similar-sounding words waiter and waiting. (C)
and car / cold and old). uses the same verb, but answers a different question (Where
2. B (A) answers a different question (Can I help you?). (C) does not shall we wait?).
answer the question.
3. A (A) uses read, which sounds like need. (C) confuses blockage Choice Questions p40
with the similar-sounding cartridge. Exercise A
4. C (A) uses steak which sounds similar to take. (B) gives the time, 1. b, 2. e, 3. d, 4. f, 5. a, 6. c
but does not answer the question. Exercise B
5. B (A) confuses the noun hearing with the verb hear. (C) uses work 1. C, 2. B, 3. A, 4. A, 5. C, 6. C
which relates to job. Exercise C Track 29
6. A (B) uses exist which sounds like exit. (C) does not answer the 1. A (B) confuses the verb check with the noun check. (C) cannot
question. answer a choice question.
2. C Both (A) and (B) refer to a plural subject.
Mini Test – Questions with How p37 Track 26
3. C (A) implies a reference to eat out, but does not make the choice.
1. B (A) repeats last, but as an adjective (meaning final). (C) uses the (B) cannot answer a choice question.
past simple. 4. A (B) uses flowers which sounds similar to shower. (C) fails to
2. A (B) repeats party, but does not answer the question. (C) repeats make a choice.
people and uses blame which sounds similar to came. 5. B (A) repeats reservation in the plural, but confuses the context.(C)
3. B (A) responds with how as a distractor. (C) uses up which sounds repeats the verb make, but does not answer the question.
like cup, and incorrectly implies the coffee is spilt. 6. B (A) is grammatically incorrect (Neither would be possible). (C)
4. B (A) confuses present with presentation. (C) answers a different cannot answer a choice question.
question (How long was…?).
5. A (B) answers a different question (Are you going away?). (C) uses Mini Test – Choice Questions p40 Track 30
contract which sounds like contact. 1. A Neither (B) not (C) can answer a choice question.
6. B (A) repeats training, but does not answer the question. (C) 2. C (A) repeats meeting, but as a verb, and along with (B)
answers a different question (Do you run training courses?) incorrectly responds Yes/No to a choice question.
7. B (A) confuses involve with solve, and does not answer the 3. C (A) cannot answer a choice question. (B) repeats two, but
question. (C) answers a different question (Did they solve the answers a different question (How many people…?).
problem?). 4. A (B) misleads by using expensive to relate to free. (C) repeats
8. C (A) does not answer the question. (B) answers a different are, but does not answer the question.
question (Do you know Brian well?).
36 Pass The TOEIC Test Introductory Course ANSWER KEY
5. B (A) repeats seat and uses file which sounds like aisle. (C) also 3. B (A) and (C) both refer to driving, but do not answer the question.
repeats seat, but does not answer the choice question. 4. A (B) uses phone which sounds like home. (C) repeats Lisa and
6. A (B) repeats afternoon, but does not answer the question. (C) home, but is not a logical response.
also fails to answer the question. 5. B (A) confuses the subject. (C) does not answer the question.
7. B (A) misleads by using choice to relate to choose. (C) does not 6. C (A) uses overdone which sounds like fun. (B) is an illogical
refer to the past, and does not answer the question. response.
8. C (A) uses printer which might refer to print, but does not answer 7. C (A) refers to the context and repeats year, but does not answer
the question. (B) confuses colorful with color. the question. (B) is an illogical response.
8. B (A) uses enjoyed which sounds similar to join. (C) uses beginner
Tag Questions p41
which sounds like dinner.
Exercise A
1. d, 2. e, 3. a, 4. c, 5. f, 6. b Embedded Questions p43
Exercise B Exercise A
1. B, 2. A, 3. B, 4. A, 5. C, 6. B 1. b, 2. e, 3. a, 4. c, 5. d, 6. f
Exercise C Track 31 Exercise B
1. A (B) uses thought which sounds similar to bought. (C) confuses 1. B, 2. B, 3. C, 4. B, 5. A, 6. B
print and again with printer and another. Exercise C Track 35
2. C (A) uses request which sounds similar to success. (B) uses 1. A (B) uses thank which sounds like bank. (C) answers a different
lunch which sounds similar to launch. question (When does the bank open?).
3. A (B) confuses fair with the similar-sounding word fares. (C) 2. A (B) answers a different question (What time are we meeting?).
repeats train and the verb go, but does not answer the question. (C) misleads by using restaurant which assumes eating for
4. B (A) refers to a different subject. (C) uses clerk which sounds like meeting.
work. 3. B (A) is an illogical response. (C) uses knees which sounds like
5. C (A) uses merger which sounds similar to worker. (B) confuses keys, with a singular subject.
walk with work. 4. C (A) and (B) use related words to shipped (ship and shipping),
6. A (B) repeats boss and uses arrived now to confuse with late. (C) but neither answers the question.
uses sell which sounds like tell, and confuses later with late. 5. B (A) uses collect which sounds similar to correct. (C) confuses
stress with address.
Mini Test – Tag Questions p41 Track 32
6. A (B) uses tax which sounds like taxi. (C) repeats taxi, answers a
1. A (B) uses the past tense. (C) uses station which sounds like different question (Will we take a taxi there?).
vacation.
2. A (B) does not answer the question. (C) uses unsure which Mini Test – Embedded Questions p43 Track 36
sounds similar to brochures. 1. C (A) uses shoes which sounds like news. (B) does not answer
3. B (A) uses home which sounds like phone. (C) does not answer the question.
the question. 2. B (A) uses up which sounds like cup. (C) answers a different
4. C (A) uses walk which sounds like work. (B) uses compartment question (Can I use your cup?).
which sounds similar to department. 3. B (A) uses Paul’s which sounds like walls. (C) colorful refers to
5. B (A) does not answer the question logically. (C) repeats color, but does not answer the question.
anywhere, but does not answer the question. 4. C (A) uses came which sounds like train. (B) repeats train, but
6. B (A) repeats they and job in the plural, but confuses the context. does not answer the question.
(C) misleads by using the same verb offer. 5. C (A) repeats use, but does not answer the question. (B) is an
7. A (B) answers a different question (Kenny’s gone to England, illogical response.
hasn’t he?). (C) does not answer the question. 6. A (B) answers a different question (Is Mr. Chen in his office?). (C)
8. B (A) repeats paper, but with a different meaning. (C) uses note answers a different question (How old is Mr. Chen?).
which sounds like wrote. 7. A (B) uses nice which sounds like price. (C) uses guest which
sounds like best.
Negative Questions p42
8. B (A) misleads as are no job vacancies, only job cuts. (C)
Exercise A confuses the context, referring to cuts as in injuries.
1. d, 2. f, 3. c, 4. a, 5. e, 6. b
Exercise B Statements p44
1. C, 2. A, 3. B, 4. B, 5. A, 6. C Exercise A1
Exercise C Track 33 1.e, 2. b, 3. f, 4. a, 5. d, 6. c
1. B (A) answers a different question (When did you scan…?). (C) Exercise A2
misleads by using scans to relate to scanner. 1. c, 2. f, 3. a, 4. d, 5. b, 6. e
2. A (B) confuses moon which with afternoon. (C) answers a different Exercise A3
question (Where is Jen?). 1. a, 2. c, 3. e, 4. b, 5. d, 6. f
3. B (A) uses announcement which sounds similar to accountant. (C) Exercise B
confuses count on (meaning rely on) with the similar-sounding 1. C, 2. C, 3. B, 4. C, 5. A, 6. C, 7. B, 8. B, 9. B, 10. A
accountant. Exercise C Track 37
4. C (A) uses weaker which sounds like speaker. (B) uses spoke 1. B (A) uses decide which sounds like outside. (C) refers to a
which relates to speaker, but does not answer the question. different subject.
5. B (A) and (C) use similar-sounding words (think and sink sound 2. C (A) answers a different question (When does the post office
similar to ink). close?). (B) misleads by using main office in place of post office.
6. C (A) repeats coat, but is an illogical answer. (B) uses wrote 3. B (A) uses purse which sounds like worse. (C) answers the
which sounds like coat. question How is your headache?.
4. A (B) uses ate which sounds like late. (C) uses the future simple.
Mini Test – Negative Questions p42 Track 34
5. C (A) uses can which sounds like plan. (B) repeats plan. Both are
1. B (A) repeats forward, but is an illogical response. (C) uses the illogical responses.
past tense. 6. C (A) misleads by using the verb suit. (B) uses share which
2. C (A) and (B) use similar-sounding words (great and plate sound sounds like wear.
similar to late). 7. B (A) uses the past simple. (C) confuses raining with training.

Pass The TOEIC Test Introductory Course ANSWER KEY 37

 8. C (A) is an illogical response. (B) confuses lower with low in a 3. A (B) and (C) use similar-sounding words (design and mine sound
different context. similar to sign).
9. C (A) and (B) are both illogical responses. 4. C (A) and (B) use similar-sounding words (hotel and sell sound
10. A (B) uses community which sounds similar to opportunity. (C) similar to Personnel).
uses chance which is similar in meaning to opportunity, but the 5. A (B) uses take which sounds similar to cake. In (C) read sounds
sentence is in the past simple. similar to ready.
6. C (A) uses depart which sounds similar to chart. In (B) art sounds
Mini Test – Statements p45 Track 38
similar to chart.
1. B (A) says where the lecture took place, and (C) says how long it 7. B (A) is an illogical response. (C) uses the verb decide which
lasted. Neither is a logical response to the statement. sounds similar to applied.
2. A (B) uses drink which sounds like ink. (C) is illogical as the paper 8. B (A) uses play which sounds similar to (re)pay. In (C) unknown
supply is not the problem. sounds similar to loan.
3. C (A) repeats the time in a different way, but in the past simple. (B)
uses thirsty which sounds like thirty. Homophones p48
4. B (A) uses sit which relates to seat, and floor which sounds like Exercise A
door. (C) uses four which sounds like door, but does not answer 1. a, 2. b, 3. a, 4. b, 5. b, 6. a, 7. b, 8. a
the question. Exercise B
5. A (B) repeats car, but is not a logical response. (C) uses the 1. C – Where, wear, 2. C – hour, our, 3. A – read, red, 4. B – write, right,
phrase get lost which means lose your way rather than lose 5. B – sun, son, 6. B – knows, nose, 7. A – ate, eight, 8. C – see, sea
something.
Mini Test – Homophones p48 Track 41
6. C (A) uses ship which sounds like trip. (B) confuses the adverb
well with healthy. 1. C (A) confuses the adjective new with the past simple knew. (B) is an
7. B (A) uses contact which sounds like contract. (C) uses the verb illogical response.
cancel, in the past simple, but begins Yes and therefore is not a 2. A (B) confuses the verb meet with the noun meat. (C) is an illogical
logical response. response.
8. B (A) uses collect which sounds like connect. (C) confuses the 3. C (A) is an illogical response. (B) confuses the noun road with the
verb hold (meaning carry) with the meaning wait. past simple rode.
4. B (A) confuses the modal auxiliary would with the noun wood. (C) is
Words with Multiple Meanings p46 an illogical response.
Exercise A 5. C (A) uses the contraction They’re and (B) uses the possessive
1.a, 2. b, 3. b, 4. b, 5. a, 6. a, 7. a, 8. a pronoun their, which both sound like There.
Exercise B 6. B (A) confuses the noun hole with the adjective whole. (C) is an
1. break, 2. book, 3. class, 4. full, 5. kind, 6. play, 7. address, 8. hot illogical response.
7. B (A) confuses the adjective sweet with the noun Suite. (C) is an
Mini Test – Words with Multiple Meanings p46 Track 39
illogical response.
1. B (A) confuses the verb book (meaning reserve) with the noun. (C) 8. A (B) is an illogical response. (C) confuses the verb stare with the
does not answer the question. noun stair.
2. C (A) confuses the verb fix (meaning arrange) with the meaning
repair. (B) repeats fire alarm, but is an illogical response. Steps to Success p49
3. B (A) is an illogical response due to the verb use. (C) confuses the Practice 1 Track 42: Warm-up: Would, Tuesday is fine/I’d prefer the
adjective hard (meaning solid or inflexible) with the meaning 28th, Answer: C
difficult. Practice Track 43: C
4. B (A) confuses the adjective hot (meaning spicy) with the meaning Practice 2 Track 44: Warm-up: Do, Yes, usually/Not always,
very warm. (C) refers to weather, not indoor temperature. Answer: B
5. A (B) confuses the adjective wrong (meaning incorrect) with the Practice Track 45: B
meaning unsuitable. (C) repeats wrong, but with the meaning Practice 3 Track 46: Warm-up: What, He’s a businessman/He’s a
dishonest or unethical rather than unsuitable. student, Answer: A
6. C Both (A) and (B) confuse the noun class (meaning group of Practice Track 47: B
students) with the meaning standard of travel. Practice 4 Track 48: Warm-up: Can, I’ll try my best/Sorry, I’m busy,
7. A (B) uses good meaning kind. (C) uses good meaning skilled or Answer: B
competent. Practice Track 49: B
8. A (B) uses play as a verb play music. (C) uses the noun play Practice 5 Track 50: Warm-up: I don’t want, You should leave now/
meaning show or theatrical performance. Neither do I, Answer: C
Similar-sounding Words p47 Practice Track 51: A

Exercise A Review Test p56 Track 52

1. can, plan, than, Japan, 2. well, hotel, personnel, bell, 3. sweet, meat,
1. B (A) confuses living with leaving, and answers a different question
sheet, concrete, 4. word, bird, third, heard, 5. say, disobey, repay,
(How long have you been living in Paris?). (C) answers a different
delay
question (Why are you…?).
Exercise B
2. A (B) repeats milk, but does not answer the question. (C) answers a
1. C – report, support, resort, 2. C – plane, remain, came, train,
different question (Where is the …?).
3. B – time, climb, nine, sign, 4. C – position, exhibition, competition,
3. A (B) confuses the subject and meaning of working. (C) confuses the
edition, 5. A – eight, late, straight, wait, 6. C – prize, fries, advised,
similar-sounding words commuters and computer.
surprise, 7. A – charge, large / promotion, lotion, 8. C – prefer, refer,
4. C (A) refers to a different subject, and confuses handle with canceled.
transfer / nine, time, mind
(B) uses ordered which related to the noun order, but does not
Mini Test – Similar-sounding Words p47 Track 40 answer the question.
5. B (A) answers a different question (What did you study at college?).
1. C (A) uses copies which sounds similar to coffee. In (B) believe
(C) refers to the future.
sounds similar to leave.
6. C (A) does not answer the question. (B) confuses So with snow and
2. B (A) and (C) use similar-sounding words (checked and collect
tonight with might.
sound similar to project).
7. B (A) repeats take out, but as a verb. (C) uses the same verb get, but
is an illogical response.
38 Pass The TOEIC Test Introductory Course ANSWER KEY
8. A (B) does not answer the question. (C) gives an opinion, but without 12. D The man says they need to go to the main entrance to take a
context. bus to the station.
9. B (A) confuses cancellation with station, and does not answer the
question. (C) answers a different question (How did you get here?). Improve Your Performance
10. C (A) does not answer the question. (B) confuses how with now.
11. A (B) relates bought to credit, and confuses car with cards. (B) relates Listening for Main Ideas
to play to cards.
12. C (A) confuses hat with that. (B) repeats idea, but does not answer the Questions about the Speakers p62 Track 55
question. 1. D The woman asks the man to sit in your seat, and mentions The
13. B (A) relates big to little. (C) uses acquired which sounds like tired. plane is going to take off.
14. C (A) relates seafood to dinner. (B) confuses wear with where. 2. A The woman mentions books and the man asks her to put them
15. C Both (A) and (B) confuse the homonym right (write). in the window.
16. A (B) relates movie to director. (C) confuses sea with see. 3. C The woman complains of a terrible cough. The man looks down
17. B (A) repeats here, but a different subject. (C) also refers to a different her throat and asks here to Say “Ahh”. He is a doctor examining
subject. a patient.
18. B (A) confuses remaining with training. (C) refers to the future. 4. D The woman asks for twelve red roses, and the man offers to
19. C (A) answers a different question (How was the hotel?). (B) answers a wrap them in gift paper.
different question (When will you go…?). 5. A The man complains his room hasn’t been cleaned and mentions
20. B (A) confuses objections with directions. (C) relates asking to ask. the TV doesn’t work. He is in a hotel. (B) cannot be inferred. (C)
21. A (B) confuses an item of clothing (sweater or jersey) with New Jersey. confuses cleaned with cleaner. (D) is the person the man wants
(C) is an illogical response. to speak to.
22. C (A) confuses the context by giving directions. (B) assumes the 6. B The man wants to go to the airport. He asks the woman to go as
number seventeen, not the date 17th. quickly as you can, and woman mentions traffic. (A) relates to
23. A (B) does not answer the question. (C) repeats long, but refers to the airport. (C) repeats traffic. (D) cannot be inferred as the man is
future. not buying a ticket.
24. C (A) repeats back, but as part of go back (meaning return). (B)
Questions about the Topic p63 Track 56
confuses that with back.
25. C (A) confuses champagne with train. (B) is not a logical response. 1. B The woman mentions the acting, the story and says she won’t
26. C (A) relates fast to fastest. (B) confuses commute with computer. be getting the DVD. The man mentions big stars.
27. B (A) confuses present and presentation. (C) confuses the similar 2. A The man says his steak is great and the potatoes are tasty.
sounding-words sharing and preparing. The woman says her fish is good but the vegetables are
28. A (B) confuses lose with use. (C) confuses when with pen. overcooked. A waiter is mentioned, but not (B). (C) and (D) are
29. B (A) confuses booked (meaning reserved) with the noun book. (C) not mentioned.
does not answer the question. 3. D The couple speak about various events throughout the day.
30. A (B) does not answer the question. (C) repeats time, but refers to A board meeting (A) is just one event, not the main topic. (B)
the past. misleads by repeating sales. (C) is not mentioned.
4. C The woman begins The elevator stopped working this morning.
The man asks when it will be fixed, but there is no mention of it
PART 3 – Short Conversations being serviced yet (A). (B) is incorrect as nobody was inside. They
Try It Out p58 Track 53 decide to take the stairs so (C) is incorrect.
5. B The speakers mention going to Tim’s on Saturday night and talk
1. C The woman passes on a message from a client, and says she
about who will be there. (A) is not mentioned. An address (C) and
rescheduled the man’s appointment. These are all activities a
neighbors (D) are mentioned, but are not the topic.
secretary would do, not a teacher (A), flight attendant (B), or
6. A They are talking about getting to the airport. The woman prefers
chef (D).
the train, and the man prefers the bus. The man says the train is
2. A The woman says the client can’t make it this afternoon and
expensive, but (B) cannot be inferred. The location of the bus stop
wanted to reschedule his appointment.
is mentioned, but not the train station (C). (D) is not mentioned.
3. C The client will visit tomorrow. The woman says she booked him
in at ten A.M. Questions about Activities p64 Track 57
4. D The woman says My class starts in five minutes. She is at a school. 1. D The man asks for the woman’s passport. The woman offers her
5. B The photocopier is not working and the woman says I need to boarding pass. The words lounge, flight and board also indicate
copy this test. (A) confuses copy with coffee. The man says It’s the woman is catching a flight.
not out of paper, rather than he has lost some paper (C). The 2. A We can infer the man is a taxi driver. He is giving the woman
woman wants to copy a test. She has not failed a test (D). change for a $20 bill. He is not paying the fare (B). (C) and (D)
6. D The man says maybe you should call the maintenance are not mentioned.
department. (A) confuses rest with test. The man suggests the 3. C The phrases go along, take a right, walk straight and on your left
maintenance department might be able to fix it, not the woman indicate the woman is giving directions. She mentions a post
(B). There is no mention of waiting (C), only that the woman’s office, but she is not mailing a letter (A) or working there (B).
class starts in five minutes. The man wants to go to a bank (D).
7. C The man wants an early morning call, and the woman says he is 4. B The man says needs to finish this report, so he is still working
in Room 412. (A), (B), and (D) do not fit the context. on it. The woman asks him to move some furniture (A), but
8. A The man asks for an early morning call at six thirty tomorrow, he refuses. He mentions a customer (client), but he is not
and the woman confirms this. visiting the client (C). The woman, not the man, is preparing a
9. C After booking his early morning call, the man will probably go presentation (D).
to sleep. (A) is not mentioned. The man ends the conversation 5. B The man says the engine and the battery are not the cause of
with Good-night, so (B) is incorrect and (D) cannot be inferred. the problem. He promises the woman will be on the road soon.
10. B The man mentions an interview and the woman says it seems He asks for more time, but does not check the time (A). He
like a good place to work. (A) misleads by using exhausted, mentions the battery, but does not say is charging it (C). (D) is
suggesting physical exercise. (C) and (D) cannot be inferred. not mentioned.
11. D The man asks How did your interview go? and goes on to speak
about his interview experience. The woman says mine was
hard, too.

Pass The TOEIC Test Introductory Course ANSWER KEY 39

 6. D The woman says the vegetables will be ready soon. The Listening for Details
man says he checked the steak. They are therefore not in a
restaurant (A), or buying food (B). (D) cannot be inferred. Questions about Time p68 Track 61
1. C The man says we should be able to finish it next week. The
Questions about the Location p65 Track 58
woman says See you on Monday (A) but this is a distraction.
1. A The woman asks for the man’s ticket. The man asks about a (B) is a distractor for have a good weekend. (D) relates to how
platform. (B) and (C) and (D) are therefore incorrect. long the project has lasted so far.
2. D The man asks where the meats are. The woman replies near the 2. D The woman says You only bought it two weeks ago. (A) is not
fruit and vegetables, and mentions a sign. He is shopping in a mentioned. (B) repeats over the weekend. (C) is incorrect.
supermarket. (A) and (B) are incorrect. (C) is not mentioned. 3. D The woman says the lecture starts at three and lasts for two
3. C The woman says she needs to return these books. As they are hours. (A) confuses the time with the length of the lecture. (B) is
overdue, the man says she may have to pay a fine. (A) and (B) the start time. (C) is the time the man thinks the lecture finishes.
are therefore incorrect. (D) is not mentioned. 4. A The woman says It’s only Tuesday and later promises I’ll do it
right away. (B) is not mentioned. (C) is the day of the meeting.
4. B The woman mentions a package and refers to bags of mail (D) is a distractor for weekend.
and stamps. The word scales is a distractor for weighing food 5. C The man says he goes on Mondays and Fridays. (A) repeats
items (A). (C) is not mentioned. The phrase hurt my back tries to every day in the woman’s question. The man mentions three
confuse with health (D). times a week (B) but doesn’t go that often. (D) is incorrect.
5. C The man wants a car for a few days and the woman suggests 6. D The man advises the woman to do it right away when you get in
a compact and looks for a price. The car is not being repaired tomorrow. (A) repeats right away but in the context of tomorrow.
in a garage (A), and the man is not buying a car (B). (D) is not (B) is the current time. (C) is not mentioned.
mentioned.
6. A The man complains of a toothache. The woman asks to take a Questions about Reasons p69 Track 62
look and says she needs to do something about this urgently. 1. C The man says A lot of documents seem to be missing. (A) is a
We can infer she is a dentist. (B), (C), and (D) cannot therefore distractor for the old system (i.e. the previous system). (B) is not
be inferred. mentioned. (D) refers to computer and confuses the context.
2. B The man agrees it is convenient to be able to walk to work. (A)
Mini Test – Listening for Main Ideas p66 Track 59
is incorrect, as his new home is smaller. (C) relates to train and
1. B The woman asks about adult education classes. The word walk but confuses the context. (D) relates to his previous home.
courses also indicates a college. 3. D The man says their coworker James is away at a convention.
2. B The woman asks about business courses. She is not looking (A) repeats main office but confuses the context. (B) confuses
for a job (A) or a vacation (C). The phrase twice a week for ten manage with manager. (C) repeats convention but refers to the
weeks refers to the class schedule, not a work schedule (D). woman.
3. C The man is giving information about the Business Administration 4. D The woman says I have to wait for a client to call. (A) is not
course. He is not studying (A) or on vacation (B). (D) is a mentioned. (B) confuses the Jenkins account with accounts. (C)
distractor, as the word business appears twice. repeats invoice but confuses the context.
4. A The woman mentions that this soup is cold and the bread is 5. C The man says Mr. Fraser resigned, and a new Research Director
hard. There is food (B) and the man apologizes (C). The soup is is needed. (A) confuses resigned and declined. (B) repeats
cold, not the room (D). new but confuses the context. (D) refers to the length of time
5. C Only a waiter, not a friend (A), would apologize for the cold Mr. Fraser was in his job.
soup. A cook (B) would be in the kitchen not waiting tables in 6. A The man says he has a really bad stomachache. (B) repeats
the restaurant. (D) is not mentioned. wait, but this refers to the man’s annual review. (C) confuses
6. D The man promises to change the soup and bring more bread. doctor and daughter. (D) repeats annual review but it isn’t the
(A), (B), and (C) are not mentioned. reason he can’t come in.
7. B The woman says the annual conference in Paris is next week.
She is not going there on vacation (A). (C) cannot be inferred Questions about Plans p70 Track 63
and (D) is not mentioned. 1. C They decide to play tennis and go for a long walk. (A) confuses
8. A The man says the hotels…will be full by now and the woman tennis and test. (B) is incorrect as the man says they finished
replies I’ve tried everywhere. She mentions taking a train, but that report. (D) repeats country but confuses the context.
not that a train is late (B). The hotels may be expensive (C), but 2. D The woman plans to apply for a permanent position and is in
that is not the problem. (D) cannot be inferred. Toronto. Vancouver (A) is mentioned, but she says I’ve changed
9. C The woman says she will book a hotel further out (of the my mind. (B) repeats contract but confuses the context. They
city). (A) is incorrect, (B) cannot be inferred, and (D) is not talk about her job (C) but she didn’t quit it – it ended.
mentioned. 3. C The man asks Is a credit card OK? (A) confuses the verb check
10. C The man mentions Lisa’s birthday and suggests a party to with the noun check. (B) repeats cash but he doesn’t have
celebrate. (A) is not mentioned. (B) distracts by suggesting enough. (D) is not mentioned.
food. They are making preparations, but not for a meeting (D). 4. A The woman mentions a blue dress and then later says the
11. D The man says he will get some sandwiches delivered. The room blue is a little more suitable. (B) and (C) are mentioned but are
they choose is easy to clean, but we cannot infer the man will incorrect. (D) confuses suitable and suit.
clean it (A). The man will call to order food, not call home (B). 5. A The woman accepts a job offer. (B) is incorrect as she will give
The woman will order the drinks, but it is not mentioned that the a month’s notice. She will be working, not on vacation (C). She
man will have a drink (C). has found a job, and is not looking for one (D).
12. D They say the party will take place in a Meeting Room 4, and that 6. B The man mentions plans to close our Munich branch. There
people can stop by before they leave the office. We can infer is already a branch in London (A). (C) repeats investors but
they work together. confuses the context. The company will employ some people in
New York, not lay off employees there (D).

40 Pass The TOEIC Test Introductory Course ANSWER KEY

Questions about Offers and Requests p71 Track 64 Mini Test – Listening for Details p74 Track 67
1. A The man says he will get a sandwich and says I can get one for 1. A The man says I need to talk about his latest invoice. (B) confuses
you too. He is going to buy food, not do the woman’s shopping invoice and voice. (C) is not mentioned. (D) relates to Mr. Yang’s
(B). The woman asks the man to buy her a drink (C). She will lunch meeting.
give him some money, rather the man lend her some (D). 2. D The woman asks Would you like to leave a message? She does
2. C The man asks Would you mind staying late tonight... (A) repeats not offer to call the man (A). (B) and (C) are not mentioned.
five o’clock. (B) repeats Monday but confuses the context. (D) 3. C The woman says Mr. Yang should be out by two. (A) cannot be
relates to the woman’s plans for the evening. inferred. (B) confuses soon with noon. (D) is not mentioned.
3. B The woman says I can give you my monitor. (A) and (D) are not 4. A The woman asks Do you want to go for a meal? (B) confuses
mentioned. (C) repeats desk but confuses the context. leaving for Houston and pack with a vacation. (C) repeats
4. A The man asks Would you like some tea or coffee? (B) is not French, but this is the type of restaurant the woman mentions.
mentioned, but late and wait sound like ate. The man offers to The man needs to go home, not move home (D).
call Mrs. Aiten on her cell phone, not give it to the woman (C). 5. C He is going to Houston on business the next day. He will sign a
(D) confuses check as a verb with check as a noun. contract, not rewrite one (A). (B) is not mentioned. (C) confuses
5. B The man mentions a chair and asks Do you mind if I take this pack with snack.
one? (A) is not mentioned. (C) repeats friends. (D) relates to any 6. D The man is going home to pack. (A) is incorrect. (B) refers to his
minute and confuses the context. trip the next day. (C) relates to the woman’s request.
6. C The woman asks for ten percent off all future orders. (A) repeats 7. C The man says I have a couple of shirts I’d like you to wash.
boss. (C) confuses competitive with competition. (D) is not Various times are mentioned, but he is not checking the time
mentioned. (A). He wants someone to pick up his laundry from his room,
not room service (B). (C) relates to a couple of (meaning two),
Questions about Suggestion and Advice p72 Track 65
but confuses shirts with desserts.
1. B The woman suggests the man look at job sites on the web. 8. A The woman asks the man to put the shirts in a blue plastic bag.
The man has already tried employment agencies (A) and A pink form (B) is mentioned, but by the man. (C) repeats closet.
newspapers (C). (D) is not mentioned. (D) confuses closet and deposit.
2. D The woman suggests the man find a good taxi company to 9. B The woman says laundry collected before six P.M. should be
collect Mr. Chan. (A) repeats Mr. Chan. (B) repeats schedule. back before ten the following morning. (A) is not mentioned. (C)
(C) is not mentioned. refers to the current time. (D) refers to the deadline for laundry
3. B The man advises the woman to contact Media Relations and collection.
ask them about a vacancy there. (A) is incorrect as the woman 10. D The man mentions they are thirty minutes late. (A) is not
doesn’t want to leave the company. (C) relates to qualified, but mentioned. (B) repeats map, but the woman has not forgotten it.
there is no mention of taking qualifications. (D) is not indicated. (C) confuses the context and also confuses on the left with left,
4. D The woman says the office is small and suggests moving to the past tense of leave.
someplace bigger. (A) confuses the idea of a bigger office with 11. C The man says We were supposed to be here at three and that
expanding the company. The woman suggests the man move they are thirty minutes late.
closer to the city, not live in it (B). Moving to a different city (C) is 12. B The man asks the woman to tell the reception desk we’re here.
not mentioned.
5. A The man says How about eating out and mentions a new Italian
Making Inferences
place across the street. (B) and (C) refer to what is usually done.
(D) relates to the woman’s suggestion. Questions about Attitude p76 Track 69
6. A The man says I’d I were you, I’d catch a train to a nearby station. 1. D The man sounds tired. He says he has driven for five hours, in
(B) refers to the woman’s original intention. The man says the heavy traffic, and It’s been raining the whole time. He does not
train is quicker than the bus (C). (D) is not mentioned. mention food (A), or feeling sick (B), and (C) is not indicated.
Questions about Opinions p73 Track 66 2. A The woman sounds frustrated that the client canceled the order.
She says she spent three days negotiating the deal, and gave them
1. C The man complains The guy on the violin was terrible and the
everything they asked for. (B), (C), and (D) cannot be inferred.
woman says she couldn’t hear the piano. (A) is not mentioned.
(B) confuses couldn’t hear with loud music. (D) is incorrect as Questions about Deductions p76 Track 70
they were relieved it was only an hour. 1. B The woman questions whether the bill is correct, and says I’m
2. A The man says It’s so difficult to remember what goes where and amazed at the cost, adding that she doesn’t have enough cash
refers to all these bins, implying the system is confusing. (B) is to pay. We can deduce the bill is more than she anticipated. (A)
not mentioned. (C) and (D) cannot be inferred. and (C) are not mentioned.(D) cannot be inferred
3. D The woman says they will be lucky to reach the targets and 2. A When asked if the Blue Kings are popular, the man says Are you
she will be surprised if we can reach any of them. She feels the kidding? which suggests they are well known. He also adds I
targets are very high already, not that they should be higher (A). can’t believe I got tickets, implying tickets soon sell out. We can
(B) relates surprised to surprising. (C) is incorrect. deduce the band is popular. (B) is incorrect. (C) and (D) cannot
4. A The woman says the shop is not marked in the leaflet and be inferred.
it took her ages to work out where it was. (B) is incorrect as
the shop was finished last week. (C) confuses the problem of Mini Test – Making Inferences p76 Track 71
finding space in the museum with the size of the shop. (D) is not 1. B The man complains it is too hot, and the woman says Jim is
mentioned. working on it as fast as he can. The man then says the whole
5. D The man says the company will fail unless something is done, system needs replacing. We can infer that it and the system
or they may not survive another six months. (A) is incorrect. (B) relate to air conditioning. The windows aren’t broken (A), they
repeats lucky. (C) confuses a lot of decisions with divisions. simply don’t open. (C) and (D) cannot be inferred.
6. A The woman says the suggested price is twenty percent more 2. C We can tell from the man’s tone and the complaints he makes
than our rivals and asks if anyone would buy it. She thinks there that the man feels angry. (A) is a distractor, referring to relax. (B)
is a big difference in price, not that it is a little high (B). (C) and and (D) cannot be inferred.
(D) are incorrect. 3. B We can deduce from upgraded, first class, frequent flyer
program and flight that they are talking about a journey by
plane. (A) cannot be inferred. (C) confuses two meanings of the

Pass The TOEIC Test Introductory Course ANSWER KEY 41

 adjective full (completely occupied and no longer hungry). (D) 12. C The woman says I wish we lived in a place like that and the man
attempts to mislead by connecting upgraded with promoted. replies the house must be worth a fortune. (A), (B), and (D) cannot
4. B The woman says That kind of thing never happens to me. We be inferred.
can infer she feels jealous. 13. C The woman passes on a message from the C.E.O. (A) refers to the
C.E.O. (B) relates to the job title Finance Director. (D) cannot be
Steps to Success p77 inferred.
Practice 1 Track 72 1 What/do, 2 Where/taking place, 3 time 14. B The man is calling about the Finance Director position. The
1. D The man asks How many are you sending out, and later refers to woman tells him he has not been successful. We can infer he had
a post office, an interview as he says It was good meeting the C.E.O. and the
2. B (A) refers to where the woman is going. The man says the team.
woman can use his car, but they are not in a car (C). (D) is 15. C The man feels disappointed he was unsuccessful in his
not mentioned. application.
3. C The man says It’s almost six now. 16. C They are talking about translating a customer feedback form into
Chinese. They are not discussing any feedback itself (A). They
Practice 2 Track 73 1 What/discussing, 2 woman/think of/ cost, mention that a group from China is arriving, but not an overseas
3 What/woman/do next booking (B). (C) confuses appear with appearance.
1. C The woman mentions next month’s conference, and they 17. B The woman says the group is arriving on the twelfth.
discuss seminar rooms, accommodations and the cost. 18. B The man says the translation should be done by an agency, and
2. A The woman says I got a good deal. the woman says I’ll try to find one.
3. D The man says go ahead. 19. D The phrases weighs, send them to Paris and priority mail indicate
this takes place in a post office.
Practice 3 Track 74 1 What/problem, 2 What/man/ask/woman/do, 20. D The man mentions he is sending books as It’s my sister’s birthday.
3 How/woman/feel He does not plan to visit his sister (A). He has already bought the
1. A The woman says her notebook PC doesn’t seem to work properly. books (B). His sister lives in Paris (C), but he doesn’t plan to go
2. A The man asks her to come back on Friday. He does not ask her to there.
come back the following week (B). (C) and (D) are not mentioned. 21. A The woman asks the man to fill in a customs declaration. (B) refers
3. B The woman needs the computer for her work, and says I can’t to when the package will arrive. (C) is not mentioned. (D) confuses
wait that long. customs (meaning tax or duty) with custom (meaning tradition).
22. B They are speaking about a coworker, Kevin. They discuss his
Practice 4 Track 75 1 Where/speakers, 2 Why/man/anxious, present, card, and future plans. (A) refers to Kevin’s travel plans
3 What/woman/do next only. (C) is not mentioned. (D) repeats hiking, but refers to
1. D The words boarding, gate, flight and ticket indicate this at the Kevin’s leaving present.
airport. The woman says We should go to the gate which implies 23. D The man mentions he has bought a card and asks Do you want
they are not yet on the plane (D). (A) and (C) are incorrect. to sign it? The woman says Thanks. (A) is a distractor for found
2. D The man is worried about Alex. another job. (B) confuses card with yard. (C) is incorrect as the
3. B The woman says I’ll call his cell phone again. man has already bought a present.
24. A The man says Kevin plans to travel around South America for a
Practice 5 Track 76 1 What/man’s position, 2 What/speakers/do, year. His girlfriend is mentioned, but no marriage plans (B). (C)
3 What/woman/do repeats another job. (D) is not mentioned.
1. A They are discussing staffing in the production department. The 25. C The woman asks the man to stop the car, and then reviews his
woman says You already have 35 employees. driving abilities.
2. C They mention they might extend the shifts from eight to nine hours 26. A The woman says the man is not safe on the road and mentions he
3. C The man suggests the woman calculate the cost of overtime first. almost hit a cyclist. She doesn’t say he practices a lot (B) but that
he needs to practice a lot more. (C) is incorrect as she says you
Review Test p84 Track 77 don’t concentrate. (D) is a distractor for your reversing is poor.
1. B The phrases burning building, emergency call and car crash 27. C The man says he never saw a cyclist and seems surprised.
indicate the job is a firefighter. 28. A The woman mentions eating sandwiches at our desks for a
2. D She says it’s not as exciting as I first thought. She mentions hours month until they were able to come down here when cafeteria
spent training, but doesn’t say they are too long (A). (B) is not reopened. They are in a company canteen.
suggested. (C) repeats exciting. 29. B The woman says the food is worse than before. (A) is not
3. B The woman mentions there was a car crash last week. Nobody mentioned. (C) repeats sandwiches and links this incorrectly
was hurt (A). (C) is not mentioned. (D) tries to mislead by referring to the man saying I’m a bit disappointed. (D) is incorrect as the
to burning building. man says it’s more expensive.
4. C The man is telling the woman about flight times, and 30. B The man decides to say something to the management. We can
accommodation options. infer he is going to complain. (A) refers to eating arrangements
5. B The man says her flight arrives at five thirty in the morning. before the cafeteria reopened. The man says I can cook better
6. A The man says it’s a very good rate. (B) is not mentioned. It has four than this, but this doesn’t mean he plans to cook his own food
stars (C), but this is not why he recommends it. We don’t know if it (C). (D) is not mentioned.
is available for three nights (D).
7. B They are part of the Customer Service Team. PART 4 – Short Talks
8. A The man says There is a lot of information. (B) and (D) are not
mentioned. (C) is incorrect as the website is finally working. Try It Out p88 Track 78
9. A She says she didn’t know there would be a photo of her on the 1. A The speaker asks the audience to prepare information on
website. (B) is not mentioned. (C) aims to mislead by including the products they are responsible for in the stores. They are
name of their department. (D) is incorrect. therefore not customers (B). (C) incorrectly relates training
10. D The man says his boss came to our wedding. (A) and (C) cannot program with instructors. The speaker refers to new employees
be inferred. (B) is the topic of the conversation. (D), but they are not the audience.
11. D The woman suggests the man asks his boss for a raise. (A) is not 2. C The speaker mentions a lack of knowledge about the products
mentioned. (B) refers to the house they are looking at. (C) repeats we sell among staff and says We need to make our training
neighborhood but confuses the context. program more effective. (A) and (B) are mentioned, but are the
not the main topic. (D) is not mentioned.

42 Pass The TOEIC Test Introductory Course ANSWER KEY

3. C The tests will start As of next month. Questions about the Purpose p94 Track 84
4. D Lee says his calls is about the new computer system we’re 1. A The speaker says it is important to exercise regularly, and
designing. (A) confuses designing with resigning. (B) incorrectly mentions the benefits of a daily walk. He also mentions cycling,
assumes online search function means planning a website. golf and tennis. Serious health problems (B) are mentioned, and
(C) repeats new and uses design, but he is not starting a new team sports (C), but neither is the main reason for the talk. The
company. speaker says more exercise results in a longer life (D), but this is
5. A Lee says a lot more work is needed, and mentions financial a result of exercise, not the purpose of the announcement.
implications. (B) is not mentioned. (C) cannot be inferred. (D) is 2. C The speaker says he wants to express his gratitude for the
incorrect as he says we haven’t included this in the cost. staff’s hard work over the last year. They work at a conference
6. A Lee says I’m free next Tuesday. (B) repeats afternoon. (C) is not venue (A), and have won an award, but he is not accepting it
mentioned. (D) is incorrect as there are financial implications. now (B). (D) is not mentioned.
7. B Mrs. Gifford has been Vice President here for three years. (A) 3. B The woman is paying tribute to Dr. Williams, who is retiring after 37
refers to the position she will take up next month. The speaker is years at the research facility. No new employees are mentioned
the Chairman (C). (D) is not mentioned. (A). They work in a research facility, but she is not opening one
8. D The speaker says she first came to us as Vice President, three (C). (D) confuses hard work with the need to work harder.
years ago.
9. B The speaker asks the audience to join me in a round of applause Mini Test – Listening for Main Ideas p95 Track 85
to congratulate Mrs. Gifford. (A) assumes she is leaving the 1. B The ad tries to attract customers with free offers and big
company. (C) repeats Chairman. (D) repeats position. discounts. (A) and (C) are not mentioned. The checks will result
10. D They are in a Space Museum. (A) incorrectly links books with in safer cars (D), but this is not the main purpose of the ad.
a library. (B) is not mentioned. (C) relates the varied items the 2. D The ad promises free engine and winter tire checks. No
speakers lists with a department store. products are mentioned (A), only services. (B) confuses a
11. A The speaker is announcing that work is finally finished on the warranty for work done on a car with vehicle insurance. Prices
museum’s brand new gift shop. (B) confuses renovation with for services are reduced, but no cars are on sale (C).
donation. The speaker does not thank anyone (C). Although she 3. C The ad is directed at all listeners; loyal customers and people
lists various products on sale, she is not advertising them (D). who are new to Mike’s Motors.
12. C The speaker says Shortly, the renovation of the cafeteria will also 4. B The report mentions a national strike will take place following
be completed. (A) confuses renovation with vacation. (B) relates the breakdown in contract negotiations between a farm workers
to the speaker’s wish for strong sales. (D) repeats financial, but union and management.
there is no suggestion of difficulties ahead. 5. C The speaker is the host of a feature called Jobs Bulletin on
WNRC Radio. She is a news presenter.
Improve Your Performance 6. A The report is being made from the radio station. A union is
mentioned but they are not outside the headquarters (B). The
Listening for Main Ideas speaker mentions a press conference (C), but that was three
hours ago. (D) refers to the union leader.
Questions about the Speaker p92 Track 80
7. A The woman is preparing the audience for a talk by local
1. C The phrases Welcome aboard, flight AE564, flying, an altitude of, historian Peter Fletcher.
land, and flight all indicate this is in an airplane. 8. C The speaker is mostly talking about Richard Warren, a settler
2. C The speaker is welcoming the audience to the Seaview Bay who arrived in 1620. The topic is local history, but she is not
Resort. The phrases check in at reception and Welcome Guest speaking about its importance (A). She only introduces historian
Pack suggest this is a hotel. The speaker says I’m in charge here. Peter Fletcher, rather than talks about him (B). The Mayflower is
3. D The speaker mentions Joe’s Grill, steak, and dish, and refers to mentioned (D), but is not the topic.
Everyone who works with me in the kitchen. 9. B The talk is held at the Cape Cod Historical Society, and is for the
Questions about the Topic p92 Track 81 general public.
10. D The woman is introducing Mr. Sanchez, who she says is the
1. B The speaker mentions the man’s experience and knowledge, latest member of our team.
and invites him to attend the final stage of interviews. She is 11. D The woman says Mr. Sanchez will work with everyone in the
talking about a job vacancy. Sales and Marketing Department. (A), (B), and (C) cannot be
2. A The speaker mentions Washing your hands as it prevents the inferred.
spread of disease. She reminds the audience to clean the 12. B The woman mentions main course and dessert, so this would
tables, food trays, and the area around the beds. indicate they are in a restaurant.
3. C The ad mentions 50 percent off everything and great end-of-
the-season bargains for listeners who come to the store this
weekend. Listening for Details

Questions about the Audience p93 Track 82 Questions about Numbers, Dates, and Times p97 Track 87
A
1. B The speaker mentions the next stop and says they will visit the
Statue of Liberty, which is the last destination in our tour today. 1. C The payments were paid every month for the last six months.
2. B The speaker refers to a half price promotion in the fruit and 2. C The speaker says the case will probably go to trial next month.
vegetable section. The audience are not working on a farm (A), 3. A Parker Buildings is the company mentioned. No other building
selling food (C), or eating in a restaurant (D). companies are thought to be involved.
3. C The message gives a number for callers to dial for emergency B
dental advice. 1. B The speaker says the cafeteria will close for approximately
one month.
Questions about the Location p93 Track 83 2. A The Coffee Shop is on the third floor.
1. D The speaker mentions the Impressionist rooms, and says there 3. D Employees will each receive $50 in coupons per week.
are over sixty paintings, mentioning Monet and Renoir.
2. C The speaker says this train will arrive on Platform 2.
3. B The key words mentioned are reports, grade, end-of-semester
exam, study and students.

Pass The TOEIC Test Introductory Course ANSWER KEY 43

 Questions about Reasons and Requests p98 Track 88 Making Inferences
A
Questions about Attitude p104 Track 94
1. B The speaker says the delay is because of road repairs.
2. B Passengers are advised to go to Bay 3 and wait there. 1. B The speaker sounds grateful, saying Thank you and later
3. D The next bus at Bay 3 is the 15:45 service to London, not repeating her appreciation.
Newcastle. 2. A The man says the Jameson contract was something we all tried
B to win, and mentions the lucky woman who succeeded will get a
1. B The ad offer ultrafast broadband at the cheapest rates. huge bonus. His tone is jealous.
2. A Advance Net Plus customers who have a 24-month contract can Questions about Deductions p104 Track 95
get a $50 credit. They are encouraged to sign up for two years.
3. A New customers can get a free two-gigabyte memory stick, but 1. B The speaker asks employees who have parked there to move
only until the end of the month. their cars as soon as possible.
2. A The woman says the situation isn’t good, and that stocks are
Questions about People and Places p99 Track 89 down again. She mentions orders have fallen.
A Mini Test – Making Inferences p104 Track 96
1. A The speaker says he will move to Sun City, Arizona. 1. A The speaker says we can’t wait any longer, and that they are ten
2. C His first job was as an Assistant Manager. He was then Section minutes behind schedule.
Director (A). He is now Vice President (D). (B) Is not mentioned. 2. B Her tone is frustrated, especially towards the end that’s
3. A The speaker says he will be handing over responsibilities to their problem.
Mr. Hammond. 3. D The man apologizes that Carolina Strakovsky cannot perform,
B saying we understand that you came to hear Carolina
1. D Only graduate students can borrow up to ten books at a time. Strakovsky, and offers a refund for those that want it.
2. B The speaker says The red zone is the silent area and No talking 4. A We can infer that the man feels disappointed that the event can’t
in the red zone. take place as planned.
3. B Books can be left in the book drop at the West entrance if the
library is closed. Steps to Success p105
Questions about Problems and Suggestions p100 Track 90 Practice 1 Track 97 1 What/announced, 2 How long/Vicks/Mundo
Medical, 3 What/implied/news
A
1. C The announcer says the C.E.O. of Mundo Medical is leaving to
1. C The company asked for $100,000, but the bank is only prepared
join rival PRC Chemicals.
to lend half that amount.
2. C She has been there for more than twenty years.
2. B The speaker says that they might need to wait for bigger offices.
3. B The man refers to the announcement as shocking.
3. D He says let’s make a list of our ideas for cutting costs.
B
Practice 2 Track 98 1 problem/website, 2 How long/problem,
1. A Kathy says I can’t get my work e-mail.
3 What/Lee/do
2. D She says I don’t know when I’ll be able to use it again.
1. C The woman complains that there is still a wrong telephone
3. A She asks please call me and gives a phone number.
number on the website.
Questions about Plans and Sequences p101 Track 91 2. D She says It’s been almost four weeks now.
A 3. B She wants Lee to do this ASAP, preferably today.
1. B She begins by saying Before I begin by introducing our
keynote speaker. Practice 3 Track 99 1 Where/announcement/made, 2 What/
2. B The talk on Innovation will take place in Room 403. passengers/do, 3 When/arrive/London
3. A The presenter who will be introduced first is Dr. Fraser. 1. C The words luggage, seat, aisles, racks, and bags are related,
B but buffet service and train indicate the location.
1. C The speaker says we have two weeks before the launch. 2. A Passengers are asked to make sure your luggage is labeled
2. D He mentions that starting today there will be a TV advertising correctly and to put small bags in the racks above your seat.
campaign. 3. C The man says We will be arriving in London at 9:15. (A) is the
3. D He is going to fly to Los Angeles at three o’clock. current time in Great Britain. (B) and (D) aren’t mentioned.

Mini Test – Listening for Details p102 Track 92 Practice 4 Track 100 1 What/aim/message, 2 kind/movie/7:00 P.M.,
1. A The message says For a billing inquiry, please press 3. 3 Where/movie/rock music
2. C There is 50 percent discount on all headphones and speakers. 1. C The message is all about tonight’s features.
3. D The message says to speak to a customer service 2. B The romantic comedy Always a Bridesmaid is the only movie at
representative, please press 6. 7:00 P.M.
4. C The ad mentions family fun and activities for children of all ages, 3. D This is where Metal Music Mania is showing.
and free meals for children under five.
5. A The Aloha restaurant specializes in authentic local food. Practice 5 Track 101 1 Who/speaker/addressing, 2 How/Argo 250/
6. C Anyone booking online will get breakfast absolutely free. compare, 3 How long/guarantee/Argo 250
7. A The man says that the Regent Hotel is too small for us these days. 1. A The Argo 250 is available at all good department stores, so the
8. C The Roosevelt is in the Adirondack Park, which is outside of speaker is not addressing buyers (A). This is a sales pitch, not a
the city. board meeting (C). The reference to returns policy and shipping
9. B He hands out the brochure and says let’s talk about it. is a distractor for post office (D).
10. C There are three tables of six all booked for between seven thirty 2. A The speaker mentions the Argo 250 uses 50 percent of the
and eight. electricity of other leading brands.
11. B They are having a 50th birthday party. 3. D The vacuum has a lifetime warranty.
12. D The woman says I’ll go and tell the chef. We can infer she will
go into the kitchen. Review Test p112 Track 102
1. C The announcement begins Attention Shoppers and mentions
store, checkout counters, purchases, and food and drink.

44 Pass The TOEIC Test Introductory Course ANSWER KEY

2. B The announcer warns the store will be closing in fifteen minutes 30. A 'The speaker starts by saying in just a few moments he will be
and asks shoppers to pay for their purchases. asking theater critic Hamir Sharma about the best shows in
3. B The announcer says that tomorrow is bargain Tuesday. The town. (B) repeats city life, which is the name of the magazine
store is shortly to close. It is therefore Monday evening. Hamir Sharm is a reviewer for. (C) relates to music which Laura
4. C The presenter refers to the fans here in the stadium. Sharp will cover. (D) repeats health but no survey is mentioned.
5. D The presenter says he is joined by both players, who have just
finished a tennis match. Listening Comprehension Test
6. A The match was one of the longest in the history of this
competition. Part 1 p115 Track 103
7. C She says Andrew is sick and that she has to take him to the 1. A There are bags, but people are not unpacking them (B) and
hospital. We can assume he is her son as she says he’ll they are not for sale (D). This is at an airport, but the bags are
probably be out of school for a few days. not being loaded onto an airplane (C). They are on the baggage
8. A She wants him to finish the monthly invoices. carousel.
9. D She is calling her office, so she is not at work (A). She will go to 2. B Some chairs are visible, but he is not fixing a chair (A). There is
the hospital tomorrow (B). She says the doctor’s office is calling, paper on the table, and (C) confuses folding with holding, but
not that she is there (C). We can deduce that she is with her son he is holding a hammer (not paper). He is standing near, not
at home. sitting at the table (D).
10. A The speaker says this is the office you’ll be using, and gives 3. B It is not clear whether both men are wearing hats, but they are
some general information about where things are. definitely not taking off their hats (A). There are no cattle to feed
11. B He says the restroom is down the hall on the left. (C). They may be in a garden, but are not relaxing (D). They
12. C He says a client of mine is coming soon so we can assume he must be pulling weeds. [Some questions in the TOEIC test can
will go to meet him. (A) refers to coffee maker. (B) and (C) are only be answered by eliminating other choices.]
not mentioned. 4. C He is in the room, not entering it (A). The room is tidy, not messy
13. D Thunder Bay in northern Ontario will see some showers… in the (B). We do not know if the bed is next to the door (D).
late afternoon. 5. C This question focuses on a detail. The man may be at a hotel
14. A The speaker encourages listeners to enjoy a walk or a jog in the checking in, but he is not checking his bag (A). They are not in
park. a store (B), or shaking hands (D).
15. B The speaker says by mid-week we could hit 20 degrees! It is 6. B There are no leaves on the tree. This is a play park, but there
currently 17 degrees. are no children playing (A). The weather looks sunny, with no
16. A Phrases such as Over the next three hours, After that, and then rain (C). (D) confuses the wooden items in the park with house
indicate the speaker is outlining a series of events. construction.
17. C The speaker says that everyone attending the seminars shares 7. C They are not boots and they are not on the floor (A). We do not
the desire to be the best you can be in life. He goes on to know they are samples (B) or in the way. These are racks, not
mention personal growth and true potential. shelves, and there are no clothes on them (D).
18. D The speaker says he will wrap up with a question and answer 8. A (B) mentions water, but confuses the context. He is washing, not
session. drying, the dishes (C). There are plates, but he is not waiting for
19. B The speaker is announcing different news stories. (A) any (D).
confuses news announcer with reporter. (C) repeats business 9. C The people are standing, not sitting (A). This does not appear to
correspondent, but refers to Kate Leung not the speaker. (D) be a restaurant (B), and no presentation is taking place (D).
repeats climate change, but reflects the focus of the first news 10. D She may be a nurse, but she is not helping anyone (A). There is
item rather than the speaker. no elevator (B). She has a badge, but she is not holding it, she’s
20. B This extract is mostly about an agreement reached at the World wearing it (C).
Trade Talks to reduce carbon emissions. This is a major step
forward. No speech is mentioned (A). (C) is incorrect as carbon Part 2 p121 Track 104
emissions are to reduce. (D) repeats global warming but this is 11. A (B) confuses hear with here. (C) answers a different question
not the topic. (What is Mr. Jameson’s position?).
21. B An official announcement is expected within the next sixty 12. C (A) confuses room (meaning space) with Room and does not
minutes. answer the question. (B) cannot answer a choice question.
22. A The ad is aimed at anyone who has had an accident at work. 13. A (B) responds to a different problem. (C) misleads linking there
The company will deal with your employer, so the ad isn’t with here.
aimed at employers (A). (C) repeats insurance. (D) refers to the 14. C (A) repeats out, but does not answer the question. (B) repeats
company placing the ad, who will investigate your claim. called, but answers a different question (When did they call?).
23. A The ad mentions a cash lump sum and a regular payment, and 15. B (A) answers the question What presentation did you give at
encourages listeners to get in touch to find out how much you the conference? (C) repeats conference, but does not refer to
could get. presentations.
24. B Listeners are asked to Call now on the number provided. 16. A (B) misleads by relating cold to room temperature. (C) confuses
25. D The message is for people calling the company. (A) is incorrect sold with cold.
as the people are calling the Customer Service department. (B) 17. B (A) confuses recruit with the similar-sounding computer. (C)
confuses the people making the call with who they are calling. confuses the subject and repeats new.
(C) confuses two meanings of calling; visiting and phoning. 18. C (A) repeats recommend, but answers a different question
26. D The estimated waiting time is fourteen minutes. (Would you recommend…?). (B) refers to staying in New York,
27. C Callers are asked to press 1 to leave a message if they don’t but does not answer the question.
want to hold. 19. B (A) answers a different question (Is the train the quickest…?).
28. B The radio presenter is outlining the sections of the show, as (C) confuses vacation with station.
indicated by phrases such as In a few moments, Then, and Finally. 20. B (A) confuses the subject. (C) relates assistance to assistant.
29. C The speaker refers to our very own Laura Sharp, implying she 21. A (B) confuses the verb break meaning to damage with the noun
works for the radio station, and says she will talk about the latest break. (C) refers to Do you want to take a, but is an illogical
music and entertainment news. (A) refers to Hamir Sharma. (B) response.
repeats singer. (D) is not mentioned. 22. B (A) does not answer the question. (C) confuses replace and
briefcase.

Pass The TOEIC Test Introductory Course ANSWER KEY 45

 23. C Both (A) and (B) are illogical responses. to impressing visitors. They can’t be in a hotel (A). The woman
24. A (B) confuses half and staff. (C) repeats say. says she will go to a garden center (B). (A) confuses coffee
25. C (A) answer a different question (How much is parking?). (B) table with coffee shop.
repeats park, but as a noun. 60. A The man says we could put more lights in.
26. B (A) confuses male (relating this to women) with mail. (C) 61. C She will go to a garden center on Saturday to buy plants.
assumes they are waiting for delivery of an order, not mail. 62. B They are speaking about painting the ceilings and walls on the
27. C (A) uses past tense of the verb work and the distractor fine. (B) first floor rooms, and need to know the color. He man is a painter.
confuses the subject and topic. 63. A The man is annoyed when the woman says they haven’t
28. A (B) confuses amazed with raise and refers to a different subject. received payment for last month’s work.
(C) is an illogical response. 64. B The woman suggests calling Joanne Masters at the start of the
29. B (A) answers a different question (How long was the flight?). (C) conversation. The man later says Tell her we need that money,
uses the verb fly, and confuses tonight and flight. implying the woman should call Ms. Masters.
30. C (A) uses the verb leave in the past, but refers to a different 65. C They are talking about the dishes they are eating; fish and
subject. (B) confuses relieved with leave. vegetable pizza. They are not in an office (A), or buying the food
31. A (B) assumes the question Would you like to go to…? (C) refers in a grocery store (B) or at a market (D). We can assume they
to Australia, but answers a different question. are in a restaurant.
32. C (A) is an illogical response. (B) refers to the past. 66. D They can’t be housemates (A) or coworkers (C) as they do not
33. B (A) answers a different question (How much did it cost?). (C) see each other often. (B) is incorrect as the man asks How are
relates to days, but does not answer the question. things at work? They are most likely friends.
34. C (A) cannot answer a choice question. (B) is an illogical response. 67. A The man says We haven’t seen each other for ages.
35. C (A) relates leaving with finished. (B) confuses imports with report. 68. C The woman complains the roof leaks and the windows won’t
36. A (B) uses the phrase feel like, not feel. (C) repeats today and close. They then discuss the cost of repairs.
good but answers a different question. 69. D She says she will ask someone to give us a price for the repair.
37. B (A) repeats book, but with a different meaning. (C) repeats hotel, She will get someone to take a look, not look herself (A) or fix
using next week as a distractor for soon. the problem herself (B). She wants to get a quote, not send a
38. A (B) begins No, which answers the slightly different question Did quote (C).
Naomi say which…?. (C) answers a different question (When did 70. A The man says I hope it won’t cost too much. He is worried by
Naomi leave college?). the possible expense.
39. C (A) repeats money and back but answers a different question.
(B) does not answer the question.
Part 4 p125 Track 106
40. B (A) repeats tell. (C) repeats help in a different context.
71. D The speaker is giving the weather forecast on WTNC, which we
can deduce from the context is a radio station.
Part 3 p123 Track 105 72. B He says Thursday will be wet but there will be sunny periods.
41. B The woman answers the phone and offers to take a message. 73. C The forecast says there is a 70 percent chance of rain on Friday.
(A) confuses extension, line, and busy with technical problems. 74. B The phrases National Airlines flight, Gate 34, flight and final call
(C) and (D) cannot be inferred. all suggest this is in an airport.
42. A The woman tries Lucy Ward’s extension number and says the 75. D The speaker advises Mr. Tomaselli to proceed directly to Gate
line is busy. 34, as the flight is about to depart.
43. B The woman asks the man if he’d like her to pass on a message. 76. A As the gate will close in five minutes, Mr. Tomaselli needs to get
He says Yes please. there quickly.
44. A They are talking about moving filing cabinets, tables, and chairs 77. A The speaker refers to your needs here at Ablewight Industries.
to a different location in another building. (B) is a distractor for He is presenting a sales pitch to executives at the company. (B)
Maintenance Department. They are relocating their office, not relates to the man’s field of expertise. (C) is his company. (D)
moving home (C). (D) is not mentioned. refers to customers the man mentions.
45. C The man says Maybe we could hire a truck? 78. B The speaker is pitching to design and deliver a market research
46. A The woman says she will find out how much it’ll cost. program.
47. B The man says he is working on this week’s sales report. They 79. D The man says he and his team are experts at market research.
are both in an office. (A), (C) and (D) are incorrect. 80. A The words and phrases editorial and design departments, print
48. A The woman mentions going to lunch at a nearby restaurant, and room, books, and shipping room indicate this is a publishing
the man says OK, that sounds good. company. (B), (C), and (D) are all mentioned as part of this.
49. B The man is working and says I’ll be along in a minute. We can 81. C The speaker mentions the articles that you all write. The
assume he wants to keep working for a short while. audience is a group of reporters.
50. C The words on board, passengers, take off, Customs and captain 82. B The woman says We’ll end in the museum.
indicate this conversation takes place on a plane. 83. C The ad says the magazine features leading business experts (A),
51. A The man says they are waiting for two more passengers. and asks people to subscribe, so is not aimed at retailers (B). (D)
52. C The woman says they can’t wait much longer, meaning they will misleads by relating to International in the title of the magazine.
wait for a short time. 84. C The magazine is delivered monthly to subscribers.
53. D The man complains about the desks covered in dust and paper 85. A The ad says listeners need to subscribe for two years to get a
all over the floor. free luxury ballpoint pen.
54. D We can tell from his tone, and from what he says (I’m sick of it) 86. A The man says that Ms. Wilkins has decided to step down from
that the man is angry. her position and will be moving to Marston Convention Center.
55. A The man says he wants to get rid of Andy, and advertise for a 87. B The speaker refers to the audience as department heads, and
new cleaner. later mentions the name of the company as the Waterford Hotel.
56. D The woman says they have won five big contracts recently. The 88. D He says that anyone interested should e-mail Human
man says they are starting to see the results of their hard work. Resources.
57. A The woman says we got the Jefferson contract last week. 89. A This is an automated queuing system. The extension number
58. D He says I’ll give them a small bonus. (B) and (C) are the is mentioned, but has not been dialed (B). (C) and (D) are
woman’s suggestions. (A) misleads by referring to the contract incorrect.
they have won. 90. D The end of the message states your estimated wait time is
59. C The man mentions the meeting room upstairs and later refers eleven minutes.

46 Pass The TOEIC Test Introductory Course ANSWER KEY

91. C The phrases make flight reservations and book hotel rooms 2. B Because the definite article is used, only is can complete the
indicate the company is a travel agency. present continuous tense.
92. A The speaker tells the people to clean the kitchen, tables, chairs, 3. D Despite the plural managers, one of takes a singular subject.
and cutlery before the inspection. (B) is not mentioned. The 4. C The object is plural (sports), but the subject is program, which is
speaker says this is an emergency, but he is not speaking to singular.
emergency workers (C). Kitchen is mentioned, but not kitchen 5. C Money takes a singular verb form, so was completes the past
suppliers (D). simple passive.
93. B The man says the complaint was made by a member of the 6. D The indefinite article is used here, so are completes the present
public last week. continuous tense.
94. A The time is ten, and the inspectors are arriving at one. 7. C The subject is Singapore, which takes the singular verb form.
95. B The speaker is talking about this year’s charity fundraising event. 8. B Time takes a singular verb form, so is completes the present
The aim is to raise money (A), but she is talking about the event simple tense.
itself. (C) is not indicated. (D) refers to where the money raised 9. B Nobody is a singular subject.
will go. 10. A Although the name of the restaurant uses the plural Chefs, it
96. D As there are fourteen other companies, the total is fifteen. takes a singular subject.
97. D The decision is made to hold a sponsored car wash.
Pronouns – Mini Test p139
98. B The presenter says that Brinks Machinery will stop operations
at the end of this month. (A) confuses shock to the town with 1. D Only the reflexive pronoun correctly completes this sentence.
earthquake. The President is not new to the job (C), and no 2. C The possessive pronoun is needed here.
job losses were announced previously so there can be no 3. A In this case we use the possessive adjective.
increase in job losses (D). 4. A Mr. Lee is the subject, so we need the subject pronoun.
99. C He is the President of Brinks Machinery. 5. C The possessive adjective is needed to complete this sentence.
100. B Mr. Chadley blames cheap imports from overseas for the failure 6. A The subject is We, so we need the object pronoun.
of the company. 7. B The object pronoun is needed here.
8. D The possessive adjective completes this sentence.
9. C In this case we use the reflexive pronoun.
READING 10. B The possessive pronoun is needed here.
Verb Forms and Tenses – Mini Test p141
Grammar
1. B For actions in progress in the past we use the past continuous.
Word Choice – Mini Test p131 2. D Here we need the present continuous for a planned future event.
1. C The structure used here is so + adjective (tired) + that. 3. A The action finished in the past, so the past simple is used.
2. B We use no before nouns. 4. C The present perfect is used for this unfinished action.
3. A Would you like is followed by some before an uncountable noun. 5. B For plans made earlier, we use to be followed by going to.
4. B We use enough (meaning sufficient) before countable nouns. 6. C Only the past continuous can fit here, for actions in progress in
5. D As time is uncountable, little is used after very. the past.
6. C Before the countable noun photographs, we use many. 7. A The action is completed in the past, so we use the past simple.
7. B Here most (meaning the majority of) is needed. 8. C The present simple is needed to complete this sentence.
8. A To refer to two related nouns, both is used. 9. C With since, the present perfect is normally used.
9. B Only never can complete this positive statement. 10. D We use the present continuous for things happening around now.
10. D In this negative statement, any is used.
Gerunds and Infinitives – Mini Test p143
Auxiliary Verbs – Mini Test p133 1. C After forbid the infinitive with to is used.
1. B Only cannot (can’t) is possible to express present inability. 2. A After mind we use the gerund.
2. D We use have to as this is something that is necessary. 3. C The gerund is needed here as the action (wasting money)
3. A Could completes this polite request. started before.
4. D We use should have to express advice in the past. 4. B This is the subject of the sentence, so we need the gerund.
5. C Here we use didn’t have to (meaning it was not necessary). 5. D After suggest we use the gerund.
6. B To express negative possibility in the past we use could not have. 6. B Here the gerund is used as the object of the sentence.
7. D Here might expresses possibility. 7. A The adjective + preposition good at takes the gerund.
8. B To indicate present ability, we use can. 8. C The gerund is used after regret as the action happened before.
9. A Occasionally, must is used to express present obligation. 9. B After make + object we use the infinite without to.
10. B Here, could completes the negative possibility. 10. B The verb justify takes the gerund.
Comparatives and Superlatives – Mini Test p135
1. B The superlative of the two-syllable adjective serious is
Vocabulary
needed here. Word Forms – Mini Test p147
2. B The comparative using as…as completes this sentence. 1. B After the modal auxiliary must we use a verb here.
3. A The comparative more interested is used before than. 2. C Only an adverb can describe the verb completed.
4. C This option gives the complete comparative form of the three- 3. B Here the countable noun is needed.
syllable adjective expensive. 4. C The noun is the only word that completes this sentence.
5. A Only more modern can be followed by than. 5. C Only an adjective can describe the noun vehicle.
6. C To complete this comparative sentence, as…as is used. 6. D The noun way is described by an adjective.
7. D Although separated, the comparative form here is worse than. 7. A The verb is used as an imperative.
8. A The superlative the least difficult is needed here. 8. D The adverb is used because it describes the verb become.
9. B After just (meaning equally) the structure as…as must be used. 9. B After the modal auxiliary could the verb is used here.
10. D The comparative form of this one-syllable adjective is nearer. 10. C Here the adjective describes the noun talk.
Subject–Verb Agreement – Mini Test p137 Words with Similar Meanings – Mini Test p149
1. A The subject is singular, so has completes this present 1. B The verb charge means ask someone to pay (+ for).
perfect tense. 2. D The verb reduce means make something smaller.
Pass The TOEIC Test Introductory Course ANSWER KEY 47
 3. C The collocation used here is say what you think. PART 5 – Incomplete Sentences
4. B To match the subject factory we use closed.
5. C The collocation used here is consumer goods. Try It Out p161
6. C Members of staff are employed by a company. 1. A The adjective needed is informal (meaning casual).
7. D Only advised can be followed by us. 2. D The superlative form is used here.
8. B The document that proves payment is a receipt. 3. B Time takes a singular verb form, so is completes the present
9. A Of these options, only a team can have a captain. simple tense.
10. B The collocation is develop (meaning create) a strategy. 4. C The adverb is used because it describes the verb become.
Word Choice – Mini Test p151 5. D Only in (meaning within a certain time) fits here.
6. C The verb form used here is to be + going to for plans made earlier.
1. A The collocation used here is fully qualified.
7. B After refuse the infinitive with to is used.
2. A Someone can play a role (in + noun/gerund).
8. D Only take up (meaning accept) can fit here.
3. D A ceremony is held in a particular place.
9. A The noun needed is fine (meaning penalty).
4. C In this case, only significantly can follow increased.
10. D Only have can be followed by to (have to means necessary).
5. D Only advice can complete this sentence meaningfully.
11. C The noun decision takes the verb make.
6. B A decision is made (or taken/reached).
12. B The verb that fits here is consider (someone for something).
7. C Only have a discussion makes sense here.
13. C The possessive adjective is needed to complete this sentence.
8. B The collocation used here is spare parts.
14. D We use in with countries.
9. C Here only various can come before factors.
15. B We use tell (meaning inform) with an object.
10. D The verb provide collocates with assistance.
16. A The adverb so is used before many for emphasis.
Prepositions – Mini Test p153 17. A Only an adjective can describe the noun offer.
18. C The adverb that fits here is recently (meaning not long ago).
1. B We use in with rooms (e.g. office).
19. B The adjective careless best fits the meaning of this sentence.
2. C We use for with a period of time (e.g. for years).
20. B The conjunction that fits here is because (meaning for the
3. B The structure from … to … is used here.
reason that).
4. D Only by the door makes sense here.
21. A We use the modal auxiliary should (not) when giving advice.
5. A Here in (meaning inside) makes the most sense.
22. C Only the comparative form bigger can be followed by than.
6. C Only in (meaning within a certain time) fits here.
23. B The present perfect is used for actions that continue into the
7. D We use in with rooms (e.g. basement).
present.
8. A During is used here (meaning within the time).
24. D We use the conjunction Even though to show contrast.
9. B For up to but not after a certain point, we use until.
10. D We use since with a period of time (e.g. since breakfast). Steps to Success p164
Words that Look Alike – Mini Test p155 Practice 1
1. C When prices rise, inflation can cause difficulties. 1.1 B The comparative form more…than completes this sentence.
2. A To be overrated means valued too highly. 1.2 D Only the conjunction despite can be followed by this noun phrase.
3. B Only the noun refusal is possible here.
4. A Here contribute (meaning give money) completes the sentence. Practice 2
5. B The collocation practically impossible is used here. 1.1 C The auxiliary verb could is used here to indicate ability.
6. D The prepositional use of except fits here. 1.2 D The phrasal verb come across (meaning encounter) is used here.
7. D Only the noun morale (meaning enthusiasm) can be used here.
8. C The verb provide collocates with details. Practice 3
9. B We use obtain (meaning get) with permission. 1.1 A The reflexive pronoun is needed here.
10. C Of these options, complaints can only be discussed. 1.2 B The adjective is the word form needed to describe the noun
(report).
Conjunctions – Mini Test p157
1. C The structure neither … nor is used here. Practice 4
2. B Only the conjunction although fits grammatically. 1.1 A The only word choice possible here is unsuccessful.
3. A Here whether (meaning if) completes the sentence. 1.2 D The tense needed here is the past simple passive.
4. B The purpose is given using the conjunction so.
5. D The conjunction despite can take the gerund. Practice 5
6. A The condition unless (meaning if…not) fits here. 1.1 B The gerund is needed as the action started before.
7. C Only As soon as (meaning Immediately) can be used here. 1.2 C The preposition at is used here to refer to a location.
8. A The conjunction so (showing a result) fits here.
9. B The structure both … and is used here. Review Test p171
10. D After not only… we use but also. 1. A The verb is used because it follows the modal auxiliary should.
2. C Only special collocates with occasions in this case.
Phrasal Verbs – Mini Test p159
3. D The noun applicants (meaning candidates) is used here.
1. B Only keep on (meaning continue) can fit here. 4. C The past participle completes the past simple passive tense
2. C To look into means to investigate. needed here.
3. A Only put off (meaning delay) can fit here. 5. D Only required (meaning obliged) has the appropriate meaning.
4. C The phrasal verb used is get along well (with someone). 6. B These words look alike, but only existed makes sense.
5. A To put back means to replace. 7. D The adjective needed here is qualified (meaning eligible).
6. B Only work out (meaning understand) can fit here. 8. A Only the noun can come after the adjective economic.
7. D The flight was held up (meaning delayed). 9. C A hotel can be fully booked (meaning all rooms are taken).
8. C To deal with something means to handle or take care of it. 10. A The adjective crowded (meaning full of people) fits here.
9. B Only gave up (meaning stopped) can fit here. 11. C This noun completes the phrase personal assistant.
10. C The application was turned down (meaning refused). 12. B This adjective completes the phrase the person (who is)
responsible (for…).
13. C The structure used here is neither… nor.
14. D Here the reflexive pronoun is used.

48 Pass The TOEIC Test Introductory Course ANSWER KEY

15. D
The noun needed here is growth (meaning expansion). 3. B Only this conjunction can complete the sentence.
16. B
Only the superlative form completes this sentence. 4. D We use such a before an adjective + noun.
17. C
These words look alike, but only description fits the sentence. 5. B The past simple is used because the action is completed.
18. A
The phrase used here is to have trouble (meaning difficulty) +ing. 6. D Teeth whitening is a service that the company offers.
19. A
The adjective easy best fits the meaning of this sentence. 7. A Here we need the conjunction so to indicate result.
20. C
We use the preposition on with surfaces/floors, etc. 8. C The phrase needed here is take advantage of (meaning
21. A
The phrasal verb to hold (someone) up means to delay. benefit from).
22. A
Only the adjective irresponsible (meaning foolish) fits here. 9. A The present continuous passive completes this sentence.
23. B
The adjective is needed here. 10. B The modal auxiliary should is used to indicate expectation.
24. B
The noun advantage (meaning benefit) fits here. 11. D We use the imperative after please to issue polite instructions.
25. A
Planets can only be discovered. 12. C Here the gerund is used after the phrase thank you (for+ing).
26. B
This intensifying adverb emphasizes the adjective nervous.
27. A
This conjunction showing contrast fits here.
28. B
Only the possessive adjective completes this sentence.
PART 7 – Reading Comprehension
29. D
The present simple tense is used with the stative verb want. Try It Out p190
30. C
The verb make collocates with noun progress.
1. D Dr. Stevens is responding to Mr. Katsuzawa’s letter asking why
31. A
Here the present perfect tense is used with since.
he was not selected for the course Computing for Beginners.
32. B
The possessive pronoun is needed here.
She mentions there were sixteen spaces available, that they
33. C
Only in (meaning within a certain time) completes the sentence.
were evenly distributed between men and women, and that
34. C
Here temporary (meaning for a limited time) fits here.
those selected were all unemployed, retired or have part-time
35. A
The extension was done by a contractor (i.e. building company).
jobs.
36. C
The conjunction whether (meaning if) best fits this sentence.
2. B The course runs Monday through Friday from 10:00 A.M. until
37. C
The names of subjects (i.e. Economics) all take a singular
1:00 P.M., making a total of fifteen hours.
verb form.
3. C Dr. Steven’s refers to Mr. Katsuzawa’s full-time job, and
38. D This modal auxiliary completes the polite request.
questions how he would manage to attend the course, which
39. D Only bill (meaning banknote) can be used here.
runs during normal office hours.
40. B Here any is used as a determiner before the uncountable
4. B The e-mail begins by announcing the latest edition of “Work in
noun time.
Action”. Although (A) a survey is mentioned, this is not until the
third paragraph so is not the main purpose. (C) and (D) are not
PART 6 – Text Completion mentioned.
5. A Ms. Shaw works for Carpe Financial Management and writes
Try It Out p176 about sources of financial support and funding. (B) is too
1. B Here the verb to be is followed by the adjective pleased (to). general, (C) is incorrect as she is not publishing the magazine,
2. B Used as a preposition, Without is followed by the noun help. and (D) is not mentioned.
3. C This modal auxiliary completes the phrase would like to. 6. C The word confidential means private (i.e. answers will not be
4. A The gerund is used after have fun (meaning enjoy). disclosed).
5. B The verb that collocates with results is announce. 7. B The e-mail begins Dear Customer. It is for anyone who receives
6. D Only the pronoun there can complete this sentence. the magazine “Work in Action.”
7. C Here in (meaning within a certain time) is needed. 8. A The ad states that the offer is available when you book online.
8. A This conjunction fits the sentence, showing contrast. (B) is not mentioned. (C) is incorrect because you must arrive
(not book) on a red date. The offer is valid for new reservations,
Steps to Success p179 which does not mean new customers (D).
Practice 1 9. C The ad mentions the very finest cuisine (A), that the hotel is
1. C The noun discounts (meaning price reductions) fits here. ideally situated for exploring the city (B), and that it is a perfect
2. A We use the present simple tense in this case. venue for a … business meeting (D).
3. C The preposition in is used for places and regions. 10. A The ad states Full payment is due at the time of booking.
11. D Mr. Hilper’s e-mail address indicates he works for Aranlo. He
Practice 2 mentions Off Mart (A). He is writing to Central Stationery (C). He
1. A The verb needed is remind (someone about something). bought BestBrand printer cartridges (B).
2. D The simple present passive is used here. 12. D Mr. Hilper’s e-mail mentions prices at Central Stationery and
3. C The possessive adjective completes this sentence. says they are in some cases more than double those charged
at other stores. He goes on to give examples of high prices. (A),
Practice 3 (B), and (C) are not mentioned.
1. D Only this conjunction can be followed by this noun phrase. 13. B Referring to OffMart, Mr. Hilper says I notice from their online
2. B The collocation used here is achieve goals. shop…
3. A The preposition on is used for dates. 14. C In his e-mail, Mr. Hilper mentions one of the three filing cabinets
cost $65. In his response, Mr. Prent says this third cabinet is the
Practice 4 new model and is therefore more expensive.
1. B The conjunction and links these two positive statements. 15. D Here, the word value means appreciate or consider important.
2. C The noun position means job in a company. 16. B Ms. Arakawa mentions changes in the length of the group tour
3. D Only the noun search can complete this sentence. and also the departure time, and possibly lunch venue. (A) is
incorrect as the tour hasn’t taken place yet. The tour is not for
Practice 5 the staff to participate in (C) and it is already organized (D).
1. B This adverb indicates the time has arrived earlier than expected. 17. B In her memo, Ms. Arakawa says the length of the group tours is
2. A Only returned has a meaning that makes sense here. no longer two hours. In the schedule, the group tours are shown
3. A The noun choice (meaning selection) completes this sentence. as lasting 90 minutes (from 10:00 A.M. – 11:30 P.M.). They are
thirty minutes shorter.
Review Test p186 18. D In the schedule, Mr. Walker is shown to take Group B on a tour
1. A Only the adverb significantly can be followed by expand. of the Print Room in the afternoon.
2. C The present perfect is used with since.

Pass The TOEIC Test Introductory Course ANSWER KEY 49

 19. C In the memo, Ms. Arakawa ask Dr. Nicholson to finish his talk in 4. B The article mentions the company’s recovery plan is intended
45 minutes. In the schedule, his talk starts at 3:00 P.M. He should to reduce overheads (i.e. cut costs). There is no indication the
therefore finish by 3:45 P.M. company will leave Oregon (A), although five stores in Oregon
20. D Here, the word prompt means punctual or on time. will close. (C) and (D) are not mentioned.
5. A The company is clearly facing tough challenges. (B) is incorrect
Improve Your Performance as profits are down. Although results are poor there is no
indication the company will collapse (C). (D) is not mentioned.
Reading for Main Ideas
Passage 1 p200 Reading for Details

1. A recent conference. In the subject line, Ms. Williams refers to the Passage 1 p208
conference last Tue and goes on to say it went extremely well. 1. Ms. Gillingham is the Admissions Officer.
2. To thank an organizations’ staff. Ms. Williams begins I would like to 2. The courses take place on weekday evenings.
say “many thanks” and finishes with please pass on our thanks to 3. Mr. Courtney says he is especially interested in Skills for Work.
the staff at the Maybridge Center. 4. He asks for a brochure and a price list.
3. A convention center. Ms. Williams refers to the Maybridge Center 5. He says A friend told me.
as a fantastic venue and says she looks forward to holding more 6. Reduced fees are available for people with low incomes.
events in your great facility.
Passage 2 p209
Passage 2 p201
1. In Melrose Hall.
1. Opposition to a proposed development. The article focuses on 2. Her lecture is Living Energy.
protests from residents at the plans to build a fast food restaurant 3. The Learning Brain lasts for two hours.
and gas station. 4. Sally Erskine the Academic Program Manager.
2. To report a community meeting. The article is about a special 5. Her lecture finishes at 1:15 P.M.
council meeting that took place last night. 6. The last paragraph states Only members of the university may attend.
3. In a local newspaper. There is nothing to indicate this is from
a college newsletter or science journal. It is a straightforward Passage 3 p210
reporting piece in a local paper. 1. She got back yesterday.
2. They are waiting for payment for Phase Three.
Passage 3 p202
3. She has been on a business trip to Seoul.
1. Application requirements. The fax concerns an application for a 4. She is going to Beijing.
bank account, and is accompanied by an application form which 5. She will be back on Friday.
Mr. Wong must complete and sign. 6. Rupert can call her at four o’clock this afternoon.
2. To request information. Ms. Bertram wants to confirm some
personal details from Mr. Wong. Passage 4 p211
3. A potential investor. Mr. Wong is interested in a savings account. 1. The ad states We are specialists at removing viruses and spyware.
He wants to invest. 2. Any customers in Orlando who need emergency help.
3. The PC Total Care service.
Passage 4 p203
4. At the bottom the ad says Call us to discuss your requirements.
1. Cooperating in research. The letter mentions Dr. Gupta’s research 5. The cost is $50 per hour. ($500 for ten hours.)
interests, and discusses working together on a research project. 6. There is a free consultation with the web design team.
2. To agree to work together. Mr. Harp says that the possibility of
working with Dr. Gupta is an excellent idea. Passage 5 p212
3. A scientific researcher. Dr. Gupta’s knowledge is in the field of fuel 1. The e-mail states that Mr. Sharpe is the Academic Advisor for the
cells and renewable energy. Dynamic Sales and Marketing course.
2. Five days. The dates are July 22–July 26.
Passage 5 p204
3. Those who pass will receive a GeoTraining Certificate of Training
1. A job vacancy. The ad is headed Temporary Cashier and details the award.
job requirements. 4. Ms. Burton mentions he can e-mail the course planning team.
2. People who want short-term employment. This is an ad for a full- 5. He needs to pay $4000 (the course fee $3950 and $50 “priority
time, but temporary (i.e. short-term) job. registration” fee).
3. To support a job application. Ms. Jackson mentions her work 6. She is the Course Manager.
experience and personal skills. 7. The location is given in the notice as The Hoover Building.
4. She is working part-time. In her e-mail, Ms. Jackson says I work 8. In her e-mail, Ms. Burton asks Mr. Jones to pay immediately.
part-time as a cashier. 9. At the bottom of the notice, the bank is given as Hanubo International.
5. It is very successful. The ad mentions it is Maine’s biggest seafood 10. Ms. Burton mentions this is necessary because he is registering
and fish restaurant. very late.
Mini Test – Reading for Main Ideas p206 Mini Test – Reading for Details p214
1. B The article is mainly about Harney’s, which is described as 1. A The discount for this item is given as 12 percent in the fourth
a large electronic retailer. (A) is not mentioned. (C) is only column.
mentioned in the final line. (D) is given as a reason for poor 2. C The Expected delivery times state around 5 days after the order
sales, but is not the main focus of the article. is received. This is within a week.
2. D The article focuses on the company’s fall in profits and poor 3. C In the opening line, Mr. Bryson says Mr. Ames visited last Friday.
performance. Five stores will close, but this is not the main 4. B The letter states that shipping is free for orders over £1000. The
focus (A). (B) is too general. Sales since the New Year (C) are total order is above this amount.
referred to, but are not analyzed. 5. C The Sub-Total (before VAT is added) is given as £3313.70.
3. C Only (C) is possible. (A), (B), and (D) do not match the style or
content.

50 Pass The TOEIC Test Introductory Course ANSWER KEY

Making Inferences 3. D The Health Care plan costs $75 per month extra.
4. B Ms. Holstein works in the Membership Team of the IHWA, which
Passage 1 p216 is a union. (A), (C), and (D) are incorrect.
1. The office manager. Only someone senior within the company
(i.e. not a client) would have the authority to issue this reminder. A Practice 3
cleaner would not refer to our clients. 1. A The notice outlines what employees will do on International
2. The problem is getting worse. The writer states that in recent Volunteer Day. Participation is mandatory, so no volunteers
weeks … more and more dirty cups are being left in the conference are required (B). They will be renovating the local school, not
room. It is not suggested that customers are complaining. The reporting on it (C). No job vacancy is advertised (D).
number of meetings is unrelated. 2. A The notice states they will be using the two new trucks that have
3. The current situation is bad for business. The writer mentions that our sign. (B), (C), and (D) are not mentioned.
the sight of the dirty cups makes a poor impression on clients, 3. A According to the Mr. Petrov, It should take a full day.
inferring it is bad for business. There is no suggestion that staff 4. B With teams of plumbers, electricians and painters, we can
should meet elsewhere, or not take drinks into the room. deduce this is a building company.

Passage 2 p217 Practice 4

1. He recently applied for a job. Ms. Sharlow thanks Mr. Petain for his 1. D This document is for customers of a delivery company. It details
letter expressing an interest in working at the resort and mentions services and prices. There are no instructions (A), or leisure
there were many applications for the position. topics (B), and the content does not cover food (C).
2. Mr. Petain has trained as a ski instructor. The job that he applied for 2. C The service is for most national locations, meaning some areas
is ski instructor, and it is stated that he has a Level 1 qualification. are not covered. Where delivery is possible, it is guaranteed (A).
We can therefore infer he has trained as a ski instructor. A surcharge is only needed in the cases listed below the chart
3. He needs to achieve better qualifications. Ms. Sharlow refers to (B). Packages cannot be sent to other countries (D).
applicants who are extremely well qualified, and ends by explaining As 3. B The fastest international service is Global Priority, which could
you only have a Level 1 qualification which implies it is appropriate, but take just two days.
insufficient. There is no suggestion he should reapply. 4. D The maximum weight for this service is 10 pounds. CDs and
DVDs (A) and items not wrapped in NKP packaging (B) incur a
Mini Test – Making Inferences p218
surcharge whatever the service. No limit to the value of items
1. C Mr. Bickerstaff is well known for his profiles of business leaders (C) is mentioned.
and this is referred to as his latest publication. Neither (A) nor
(B) can be inferred. (D) relates to the topic of the book rather Practice 5
than the author. 1. C This heading best summarizes the content of the article. Sarco
2. D Mr. Ellington feels the author needed to look beyond the borders International conducted the survey, so (A) and (B) are incorrect.
of the United States for business leaders to focus on. There is no (D) is not mentioned.
mention of it being specifically useful for those wanting to own 2. B 5,000 questionnaires were sent out. 80 percent of managers
a business (A). The suggestion is there are important leaders replied, meaning 4,000 in total.
elsewhere that are not covered (B). Only those new to the 3. A The complaints mentioned are that meetings started behind
subject will enjoy this, not everyone (C). schedule (B), failed to meet their objectives (C), and lasted too
3. A This is a book review. The book was published by Sun Valley long (D). Only (A) is not mentioned.
Press (B). There is no indication Mr. Ellington is a successful 4. C Eric Knowles is a reporter for the publication Business Today.
businessman (C) or an expert in business (D).
4. B He is disappointed only business leaders from the USA are Review Test p226
covered, and feels the author missed a chance to broaden 1. C The beginning of the letter states that Mr. Dubois wrote about
the focus. This means the book is lacking in appeal. There is his latest dining experience at Jim’s Diner.
no indication the book is exciting (A), or badly written (C). The 2. A She states that when people write it is usually to make a
price is given as $15.95, but there is no mention whether this is complaint, so Mr. Dubois’ letter was a nice change.
reasonable or not (D). 3. B He is told to show the letter to a staff member for a 20% discount
the next time he visits. (A) and (D) refer to the Make a Difference
Steps to Success p220 bonus for staff. (C) is not mentioned.
Practice 1 4. B Rob writes he will be at a meeting in Los Angeles on Friday. He is
1. B Chris writes I’m sorry but I won’t be there for the meeting and not going there on vacation (D), but for business. He is flying out
asks John to go alone. The meeting will go ahead, not be tomorrow morning, not on Friday (C). (A) refers to his boss, who
rescheduled (A). Chris is not placing an order (C) or checking has lost his job.
prices (D). 5. D Here, the word fired means dismissed or sacked/made redundant.
2. A The company installs and maintains alarms. There is no 6. D The notice publicizes a single seminar, not a training program (B).
reference to a bank (B). (C) and (D) are not mentioned. Dr. Dawkins’ achievements are listed (C), but this is not the main
3. C Chris mentions Mr. Holden’s intruder alarm has gone off and purpose. (A) is not mentioned.
that he wants me to reset the system. (A), (B), and (D) all relate 7. C The talk will take place at The Martin Cross Building at New
to John’s meeting with Mr. Goldman. Jackson University. Dr. Dawkins will give seminar during his visit.
4. D Chris wants Mr. Holden to place an order, which indicates he is (A) and (B) refer to Dr. Dawkins ’ current positions elsewhere. (D)
a client. (A), (B), and (C) are incorrect. is the university department that is running the event.
8. D He is C.E.0. of Electra International (A), he teaches on MBA and
Practice 2 executive education programs (B) and he designs…corporate
1. A The letter is about the benefits of membership in the training programs (C). Only (D) is not mentioned.
International Hotel Workers Association. Ms. Hernandez is not 9. B Ms. Steel asks sales managers to tell their staff to reduce their
applying for a job (B). (C) is mentioned, but is not the main expenses. She wants to avoid cutting budgets (A). (C) is not
purpose. The letter mentions membership fees, not donations mentioned, and (D) cannot be inferred.
(D). 10. C She warns that savings must be made within the next three months
2. C The letter states Anyone working in the hotel industry can join. or budgets will be cut. We can infer she intends to review budgets
This includes senior managers (A), part-time workers (B), and in three months. (A) may not be necessary. (B) is not mentioned.
full-time workers (D). (D) refers to the amount over budget.

Pass The TOEIC Test Introductory Course ANSWER KEY 51

 11. A She mentions train travel (B), receipts for all expenses (C) and 41. B The notice states you must leave the building immediately. (A) is
stays in hotels (D). Only (A) is not mentioned. not mentioned. (C) is incorrect and (D) refers to after they have
12. C The article is about creating successful relationships in business. left the building.
(A), (B), and (D) are not mentioned. 42. C The notice states the fire alarm test will take place on Monday,
13. D Paragraph two ends Most of all, talk to your clients… (A), (B), and August 17. Mr. Walliam refers to yesterday’s fire alarm test.
(C) are all mentioned, but are not the most important principles. 43. A Here, the word scheduled means planned or timetabled.
14. C Step Two mentions Always do what you say you are going to do 44. B The deadline is given as September 30. (A) is incorrect. (C) and
(A), Set yourself achievable goals (B) and assess your progress (D) are not mentioned.
(D). Only (C) is not mentioned. 45. A The position advertised is Maintenance Supervisor, and
15. A Here, the word fundamental means basic or essential. duties described include the supervision and management of
16. A Under Reasons, the customer writes As always, I was very operations. (B), (C), and (D) are not mentioned.
pleased… which clearly indicates the customer has used the 46. D The ad states those with supervisory experience will be
company before. (B), (C) and (D) cannot be inferred. preferred. In the e-mail, Mr. Lyton writes I have never been a
17. B Here, the word unpleasant means disagreeable or objectionable. manager. He is used to working with computers (A) and has
18. C The topic of this paragraph is the reception staff mentioned in eight years’ experience (B). He qualified in 2001 (C).
the first line. Ivan is the translator (B). The writer is a customer 47. B In his e-mail, Mr. Lyton states the best way to reach me is on my
(D). (A) is not mentioned. cell phone.
19. B The first line states Please find following our order… . 48. B Here, the word common means popular or widespread.
20. C The fax is sent on May 27, and Ms. Barkley wants the items by
Friday, June 5th, which is the end of the following week. Reading Test
21. D The second paragraph mentions the order totals over a
thousand dollars. Part 5 p244
22. D Sumiko asks readers to sponsor me if you can, and mentions 101. D Only this adjective has the correct meaning to fit the sentence.
that whatever you do give will go to a good cause. 102. B We use much in negative sentences with the uncountable noun
23. C In line 2 she states she is running in support of the American money.
Stroke Association this year. (A) was the charity she supported 103. A This modal verb completes the deduction must have + past
last year. (B) is the company she works for. (D) is the company’s participle.
official charity. 104. D The object pronoun is needed to complete this sentence.
24. C She mentions This year, I am running… which suggest she has 105. B This pronoun is used in negative sentences.
run the Boston Marathon before. She also refers to Last year, 106. A The infinitive following want to is used here.
and says this year I want to do even better. She started training 107. B We use since to refer to a point of time in the past.
two months ago, so (D) cannot be correct. (A) and (B) cannot 108. C A fine is a sum of money to be paid as a penalty for breaking
be inferred. the law.
25. B Under Course Objectives, the course is stated as being for 109. A The subject information takes a singular verb form.
medical staff at UHMC (United Health Medical Centers). 110. D Only the reflexive pronoun correctly completes this sentence.
26. A Next to the Sunday afternoon session Team Building is the 111. C The collocation used here is pay attention.
comment see course folders for more details. 112. C The noun guarantee (meaning warranty) fits here.
27. C Here, the word competencies means skills or abilities. 113. C The adverb is used here (meaning fortunately).
28. B They will stay at the Chatfield Institute which is a residential 114. C We use at with locations (e.g. factory gates).
management training venue. 115. A The adverb that collocates with forbidden is strictly.
29. D Gladys tells Sanjaya You MUST read the terms and conditions 116. B Here we need the present continuous for things happening
before applying. (A) and (C) are incorrect. (B) is not mentioned. around now.
30. C The chart indicates this year’s funding for Clothing to be $1500. 117. C We can only use any to complete this negative statement.
31. A Here, the word confirm means check or verify. 118. D Here, the adjective is needed to describe it (i.e. the weather).
32. C Gladys mentions As this is your first time attending ETF, I think 119. B To describe the noun comments, the adjective critical is needed.
it is worth submitting an application. (A), (B), and (D) are not 120. B Only look into (meaning investigate) can fit here.
indicated. 121. D The conjunction unless (meaning if … not) is needed here.
33. D In the e-mail, Gladys refers to the chart and tells Sanjaya your 122. B Here, the phrase for external use means not to be swallowed.
industry has been the hardest hit. The chart shows that funding 123. A The past participle provided by collocates best here.
for Construction fell most, from $2000 to $1000. 124. C Liz is the subject, so we need the subject pronoun.
34. D Mr. Ronson writes he is unable to continue and will be leaving 125. B The only adverb that collocates with coming is definitely.
his position. Staff cuts (A) and a pay raise (B) are covered, but 126. A The structure used here is no alternative but (to + infinitive).
are not the main purpose of the letter. (C) is not mentioned. 127. C Only the conjunction showing contrast Although fits here.
35. B In her memo, Ms. Rebecci says he started in the beginning of 128. B Only the verb insist is followed by the preposition on.
April. The letter gives the date as September 30. 129. D The conjunction or correctly connects the two actions.
36. A Ms. Rebecci states I have tried to bring us up to date and refers 130. A The adjective (meaning logical) describes the noun decision.
to the measures I have taken. (C) is incorrect as the memo 131. D The comparative structure used here is more … than.
states his coworkers will take over Mr. Ronson’s role. (B), and 132. B The verb allow someone to do something is used here.
(D) cannot be inferred. 133. C Only in (meaning within a certain time) fits here.
37. B The memo states that a few months ago the company was in 134. C The present perfect is used for this recently completed action.
terrible shape. There have also been staff reductions. (A) is 135. A The verb is used as a negative imperative.
incorrect. (C), and (D) cannot be inferred. 136. B We use decide between when there are two alternatives.
38. A Here, the word measures means steps or action. 137. D The past participle ending in -ed is used here.
39. C Mr. Walliam is C.E.O. of Presoneat Assurance Co., Ltd which has 138. A Only the noun competes this sentence.
offices in Sakura Building 1. (A) and (B) refer to the notice. (D) is 139. C The verb to bring (someone something) fits here.
not mentioned. 140. B The collocation used here is casually dressed.
40. C Mr. Walliam says some people continued working as normal (A),
and that the fire alarm sounded at 5:20 P.M. (B). He also complains Part 6 p248
you did not give us a time (D). Only (C) is not mentioned. 141. B The adjective scheduled (meaning planned) fits here.
142. C The structure used here is most of + noun.

52 Pass The TOEIC Test Introductory Course ANSWER KEY

143. A The collocation used here is out of action (meaning not 173. C The memo states that the purchasing policy is not being
working). followed consistently and explains the correct procedure. (A) is
144. D If something is done in advance it is done ahead of time. not mentioned. (B) and (D) are mentioned, but not as the main
145. B The future simple is used to indicate future intention. purpose.
146. C The modal auxiliary should is used to indicate expectation. 174. B Orders over $300 need to be authorized by the Line Manager.
147. C The verb is used as an imperative. (A) is too general. (C) is only necessary for orders over $1000.
148. A The verb used here is welcome (someone + to …). (D) refers to recommended suppliers.
149. B Of these nouns, only obstacles can be used with the verb 175. D Here, the word consortium means group or association.
overcome. 176. C The article focuses on one job. This is not a job vacancy (A),
150. D Only this pronoun, meaning No matter what, fits here. not does it mention several careers (B). (D) is mentioned but
151. C These words have a similar meaning, but only numerous can only at the very end.
come before companies. 177. D Familiarity with advanced computer programs (A), working in
152. A Here, the infinitive is used after the verb help. an organized and systematic way (B), and excellent analytical
skills to identify and fix problems (C) are all mentioned. Only
Part 7 p251
(D) is not mentioned.
153. B This itinerary is to attract people to sign up for a short tour of 178. B The letter details various course requirements. (A) is not
famous places in the UK. It is not aimed at tour operators (A). mentioned. (C) and (D) are mentioned, but not extensively.
Tourist attractions (C) and historic sites (D) are mentioned, but 179. B While he is away Mr. Halson asks Mrs. Petronelli to please
only as details of the tour. e-mail me if necessary.
154. D Walking tours of (A) and (B) are mentioned, and a coach tour 180. C The first assignment is due March 4. The course begins on
of (C). April 5. (A) and (B) are not mentioned. (D) cannot be inferred.
155. C The Cotswolds is described as picturesque (meaning beautiful) 181. B The ad mentions that BizPrint products are of the highest
and an Area of Outstanding Natural Beauty. (B) refers to the quality (A), and help you create a professional image (C). Full-
Lake District. (C) refers to York. Only one castle, Edinburgh color printing (D) is mentioned. Only the size of the cards (B) is
Castle, is mentioned (A). not mentioned.
156. B The e-mail begins by giving confirmation of your participation 182. D He complains details of the offer were not explained in the
at the fair. (A), (C) and (D) are mentioned only as supporting advertisement, that there was no mention of the $9.99 shipping
details. fee and that he was not aware BizPrint would appear on the
157. A The e-mail states Contact details can be found on the order back of the cards. (A), (B) and (C) cannot be inferred.
confirmation, which is attached. 183. C He says this was not in the package I was sent.
158. C She is told she can edit your registration data online. (A), (B) 184. C Here, the word matters means things (i.e. problems).
and (C) are mentioned, but are not relevant. 185. B The invoice of $19.99 (C) minus the $9.99 shipping fee (A)
159. D Here, the word assigned means allocated or given. gives the regular price of the 250 business cards.
160. C Mr. Hanrahan’s account has exceeded its credit limit. (A) refers 186. B Mr. Dewitt’s e-mail asks for clarification of several issues; the
to the overdraft charge incurred. There is no offer to raise (B) number of accounts, meter readings, paperless billing and
or correct (C) his credit limit. his tariff. He has already swapped energy accounts (A), and
161. B He has an account with the bank, so he is a customer. requested paperless billing (C). He does not want to change
Mr. Marshall is an employee (A). (C) and (D) are not directly his tariff (D).
mentioned. 187. B His e-mail begins by stating he applied Three weeks ago.
162. A He is asked to Please remit the amount outstanding. Only if this The date is given as June 5, so he applied around the middle
is not possible should he visit his local branch, not call (B) and of May.
speak to a client services manager for assistance (D). Further 188. B Mr. Dewitt mentions he can see three accounts, but in
charges (C) will be applied if he does not resolve the situation. Mr. Hull’s reply three days later he says the electricity order
163. C Francis says he can’t conduct the performance review next has already disappeared.
Monday, and asks Suzanna to check your diary for an 189. D Here, the word assured means promised or informed.
alternative date. He says he can’t reschedule the doctor’s 190. A Mr. Dewitt does not need to take any action. He should only
appointment (A). (B) and (C) relate to the purpose of the contact Mr. Hull (B) if necessary. (C) is not mentioned. Mr. Hull
meeting. will take care of (D).
164. D She is asked to list her goals (A), successes (B), and anything 191. A The notice concerns the launch of Staff Forum, and also the
you want to ask about (C). Only (D) is not mentioned. Staff Opinion Survey. Both initiatives aim to help staff express
165. B Here, the word productive means constructive or useful. their views. (B) only relates to the Survey. (C) is mentioned but
166. C Francis is conducting Suzanna’s performance review, so we is not the main focus of the notice. (D) is incorrect because the
can assume he is her manager. (A), (B), and (D) cannot be survey has not been done yet.
inferred. 192. C Ms. Northton writes she wants to promote a more pro-active
167. D A consultant will visit your home (A), measure the dimensions response. This is why she is offering a bonus to anyone
and design a perfect layout (B), and discuss your requirements who does volunteer, not just (A). (B) is incorrect. (D) is not
(C). Only (D) is not mentioned as free of charge. mentioned.
168. A The ad mentions visiting customers and installing kitchens at 193. C The memo is to All Department Heads. The notice refers to
their homes. (B) and (D) are not mentioned. (C) refers to the six staff, one from each department. Therefore there are six
company’s own consultants. departments.
169. D The ad states that One call is all it takes. The company designs, 194. A Here, the word address means deal with or sort out.
builds and installs kitchens. (A) and (B) are not indicated. (C) is 195. A In her memo, Ms. Northton writes that after three weeks I have
incorrect as the company was Established in 2003. yet to receive any expressions of interest in the two initiatives.
170. A The bottom of the ad states Order this month and pay nothing We can infer she is disappointed at the response. She only
for one year. asks the department heads to pass on news of the financial
171. B The notice warns patients that doctors will video some of incentives, rather than take more responsibility (C). (B) and (D)
their consultations, but consent is voluntary for patients that cannot be inferred.
participate. (A) and (C) are mentioned, but are not the intended 196. D The article gives advice on Choosing the right policy, rather
audience. (C) is not mentioned. than recommending travel insurance (A). (B) is too general.
172. A No training was possible because of limited space at the There is no comparison of products (C).
previous premises.

Pass The TOEIC Test Introductory Course ANSWER KEY 53

 197. C The article recommends a minimum of $3000 of cover for 24. A (B) repeats e-mail. (C) distracts by relating spoken to speak.
personal items and baggage. 25. C (A) relates to the subject They but is an illogical response. (B)
198. A The documents states Pre-existing medical conditions links best to west and confuses this with east.
not included. 26. B (A) cannot answer a Choice question. (C) uses left relating to
199. D Here, the word supplementary means additional with or extra. leave, but refers to the past.
200. B The article states Always check the terms and conditions 27. A (B) confuses sea with see. (C) does not answer the question.
carefully before purchasing cover. (A) is only best for people 28. C Both (A) and (B) are illogical responses.
traveling frequently. (C) and (D) cannot be inferred. 29. B (A) confuses demonstrates with delegates. (C) confuses the
context and answers a different question.
Practice Test 1 30. A (B) answers a different question (Where is the other office?). (C)
confuses brother with other.
Part 1 p269 Track 107 31. B (A) confuses knocked with the similar-sounding lock, and floor
1. C The people are outside a building, not entering it (A) and they with door. (C) uses forget relating to forgot, but is an illogical
are sitting, not walking, on the grass (B). They are not on a response.
beach (D). 32. A (B) is an illogical response. (C) answers the question When will
2. B Only one vehicle is visible (A). The truck is not moving (C). you see Kate and Ryan?
There is a construction worker, but he is not lying on the ground 33. B (A) relates chef with food, but refers to a dish. (C) confuses rice
(D). with prices, and does not answer the question.
3. C She is not in the kitchen (A). She is washing something, but not 34. C (A) confuses manage with manager. (B) repeats project, but
her hair (B). Some bottles are on view, but she is not picking does not answer the question and confuses opposed with
them up (D) supposed.
4. B This is not a shopping mall, and there are no people (A). We can 35. B (A) answers a different question (Are they the ink cartridges
see signs for the departure gates, but nobody is waiting at the that…?). (C) confuses winter with printer.
gate (C). An airport is indicated, but no flight is about to take off 36. C (A) repeats staff, but does not answer the question. (B) answers
(D). a different question (When was the staff meeting?)
5. C This question focuses on a detail. The man is reading a book, 37. C (A) confuses reforms and forms. (B) confuses shipment and
not a newspaper (A). They are not asking anyone anything (B). equipment.
There is a sign for a cruise, and they may be tourists, but they 38. A (B) cannot answer a Choice question. (C) repeats paper, but is
are not taking a cruise (D). an illogical response.
6. D (A) is incorrect. There are seats, but they are not showing people 39. C (A) confuses inquire and supplier. (B) does not answer the
to their seats (B). The room is ready for a presentation, but no question.
presentation is taking place right now (C). 40. B (A) answers a different question (Do you think you will go to…?).
7. A The man is digging, not getting into a hole (B). He is wearing (C) relates to finishes, but does not answer the question.
gloves, not trying them on (B). He is working, not walking, in the Part 3 p276 Track 109
sunshine (D).
8. B There are no people in view so (A) and (C) are incorrect. 41. A The woman says she will be mailing the report to Mr. Travers. (B)
Nobody is collecting the bicycles (D). is incorrect as she has finished already. (C) confuses mailing with
9. A He is not reading (B) or serving food (D). He is cooking on a e-mailing and the e-mail the woman refers to. (D) repeats data.
range, not putting food into the oven (C). 42. A He says he was expecting it last week. (B) and (C) are incorrect
10. D There is nothing on the counter (A). The man is cleaning his as he has not seen the report. (D) is not mentioned.
hands, not the cabinets (B). He is not drinking (C). 43. C The woman says he will have it by noon tomorrow.
44. D She asks Rob Do you have time to help us? The clients have not
Part 2 p275 Track 108 arrived yet (A), and he hasn’t helped yet (B). (C) relates to the
11. C (A) repeats lunch, but refers to the past. (B) confuses the client’s company.
subject, and confuses waiter with later. 45. B Rob says I’ll be down in five (meaning in five minutes).
12. C (A) answers the question Why did you buy that jacket? (C) 46. A The woman wants him to help putting the information sheets into
confuses racket with jacket. the files.
13. A (B) refers to the past. (C) misleads linking give back with be back. 47. B The woman says Angela Adams is leaving and the man
14. B (A) confuses sports with the similar-sounding report. (C) mentions she has worked here for forty years. The couple
confuses support with report and does not answer the question. discuss what to buy as a present.
15. B (A) repeats ten, but as a number not a time. (C) refers to the 48. A She says his idea is not very original.
past, and the response says Tim left already. 49. B The man mentions she has worked here for forty years.
16. B (A) confuses inflammation with the similar-sounding information. [Sometimes in the TOEIC test one piece of information can link
(C) repeats ask, but is an illogical response. to two answers.]
17. A (B) answers a different question (Is that a car parked…?). (C) 50. C The words letters, stamps, package and Priority Mail indicate the
does not answer the question. man works in a post office.
18. C (A) answers a different question (Where is the hotel?). (B) 51. D The man asks Put it on the scale, please. (A) refers to when the
repeats time, but does not answer the question. mail will arrive. (B) is not mentioned. (C) confuses scales with
19. B (A) answers a different question (Do you and Stacey know sale.
each other?). (C) answers the question How long have you and 52. B The woman mentions cash, but decides I’ll pay by card.
Stacey known each other? 53. D The woman mentions freeway and the man says I’d better
20. C (A) confuses the verb to suit with the noun suit. (B) refers to suit, keep my eyes on the road.
but does not answer the question. 54. C She tries to make a call using the man’s cell phone, which is in
21. A (B) confuses the context, answering the question Do you know the glove compartment.
where…, which is illogical due to the subject. (C) answers the 55. B At the start of the conversation, the woman says it’s after two
question Will you be going to the next seminar? already. [Answers are not always in the same order as you hear
22. A (B) relates car to park, and is an illogical response. (C) also the information.]
refers to park, but does not answer the question. 56. A The woman is speaking to the man about the possibility of
23. C (A) uses a different subject instead of I. (B) answers a different purchasing offices at 54 Commerce Drive. (B) is incorrect as
question (When did you last see…?). the man does not own the property. (C) and (D) are distractors
relating to the references to finance and money.

54 Pass The TOEIC Test Introductory Course ANSWER KEY

57. D The woman says the price is rather high. 84. C The speaker says there is up to 50 percent off the regular price
58. C He suggests lowering the price by ten percent; offering on “last minute” deals.
$180,000 instead of the asking price of $200,000. 85. B Listeners are advised to Book online or call our team.
59. C The man asks the woman for directions to HSC Dental. (A) is 86. A The message says callers should press 2 If you have a question
not indicated. (B) is incorrect. (C) confuses I can’t see meaning about your medication.
find with sight problems. 87. C People who call outside normal office hours are told to call 484-
60. A The woman offers to call them to say you’re on your way. There 555-101 for assistance.
is no mention of a taxi (B). (C) and (D) are incorrect. 88. C The baby clinic is open on Wednesdays.
61. D The man will follow the woman’s directions and take the elevator. 89. A Phrases such as cruising at an altitude of 30,000 feet, flight,
62. C They are speaking about problems sending a fax to Telco cabin crew and land all indicate this is in an airplane.
Phone Systems. (A) confuses fax with tax. (B) is incorrect as 90. B The speaker says refreshments will be served in around thirty
they are in e-mail contact, and no computer problems are minutes. (A) is the current time. (C) refers to the landing time in
mentioned. They are trying to place an order, but there are no Adelaide. (D) is incorrect.
contract difficulties (D). 91. D The weather is described as eleven degrees centigrade and
63. C The man says maybe you should call. The woman can’t send partly cloudy.
a fax (A). (B) refers to the e-mail she just received. (D) repeats 92. C The speaker says employers are optimistic about hiring
equipment. prospects and hope to increase staffing levels.
64. B We can deduce from her tone, and the fact she has sent the 93. C The man says 12,000 employers responded. (B) relates to those
same order form three times, that the woman is frustrated. who expected to increase staffing levels. (A) and (D) are not
65. A The woman says We have a train departing…. The phrases mentioned.
round trip ticket, regular reserved seat, and business class also 94. D According to the speaker, most demand will be in construction.
help identify that they are in a train station. 95. B The speaker wants to introduce Nicola, a new stockroom
66. B The train departs at 9:05 (A) and takes two and a half hours. The manager. He then details her experience and ends by asking
man therefore gets to Boston at 11:35 A.M. (C) and (D) refer to the audience to join me in wishing her a very warm welcome.
the return journey. 96. A The man says we aim to double our store portfolio. (B) and (C)
67. D The woman says that’ll be twenty-seven dollars each way. cannot be inferred. (D) relates to Nicola’s experience in her role.
68. D We can infer that the couple is at home, not in a store (A). The 97. A The speaker asks the audience to welcome Nicola before
man is preparing to leave and they are waiting for a babysitter. we begin our meal. (B) and (D) are incorrect as they are in a
(B) is a distractor relating to the man’s dirty shirt. (C) is not restaurant, not a meeting room. (C) is not indicated.
indicated. 98. D The speaker refers to the International Student Services
69. A The woman says the collar’s all worn and there’s a button department, education goals, business programs, and the
missing. (B) is not mentioned. (C) is incorrect as the shirt is college bulletin board. (A) is a distractor for Services, which is
white, and the man wants to wear a white shirt. (D) refers to the repeated twice. The speaker says before you choose where to
shirt the man wore last night. work so the audience don’t have jobs at the moment (B). (C) is
70. B The woman suggests the man drive down to the mall to buy a not mentioned.
shirt. The man agrees and says I’ll be as quick as I can. 99. C They are currently on the second floor, and the Financial
Services department is up on the next floor.
Part 4 p279 Track 110
100. B Information will be posted on the bulletin board, which is next to
71. D The speaker says the ceremony is to recognize achievement the elevator.
among this region’s entrepreneurs. (A) is not mentioned. (B) is a
bonus, not the main purpose of the event. (C) is incorrect. Part 5 p282
72. A He says the Internet is increasingly important to even the 101. A Only this adjective (the opposite of encouraged) is followed by
smallest businesses. (B) is therefore incorrect. (C) is not from and fits the meaning of this sentence.
mentioned. (D) refers to the future, but the revolution caused by 102. B The conjunction unless (meaning if … not) completes
online shopping has already begun. this sentence.
73. C Her company is in the online fresh flowers market. 103. D The adjective ending in -ed is needed here.
74. D The phrases aisles, frozen food section and this store, all 104. B We use the modal verb will for prediction.
indicate this is a supermarket. 105. D In this case, provide collocates with assistance.
75. B The speaker says we have some great offers for you. (A) is 106. A The compound noun employment contract is used here.
mentioned, but is a reason for the offers, not the purpose of 107. C To confirm means to verify or substantiate.
the announcement. (C) is a distractor for fruit and vegetables. 108. C Here practically (meaning nearly/almost) fits the meaning of the
Delivery options (D) are only mentioned at the end. sentence.
76. C Delivery is free for anyone spending over one hundred dollars. 109. A The verb used here is exchange (something for something else).
77. A The woman says she would like to arrange a time to come and 110. B Only this non-defining relative pronoun can be used here.
interview Dr. Night. 111. C This verb (meaning recognize) fits the meaning of the
78. D She is from Business Life magazine, and wants to write an sentence.
article about Dr. Night’s latest book. We can infer she is a 112. B Only the noun diversity (meaning variety) describes opinions.
business reporter. 113. D The adverb sharply collocates with the verb rise.
79. B The woman asks Dr. Night’s secretary to get in touch with me by 114. C Here, the adjective is needed to describe the noun time.
the end of the week. 115. D This adjective describes how well someone can speak a
80. A The speaker mentions the audience have stayed behind to language.
attend the event, and says that they all work together. They are 116. B Here the possessive adjective refers to the singular subject
not clients (B) or job applicants (C). (D) is not mentioned. company.
81. C The purpose is to ultimately increase our productivity. (A), (B), 117. C We use the adjective with -ing to describes the noun job.
and (D) are not mentioned. 118. A This adjective means useful.
82. A The man says he will choose someone from the panel to answer 119. B Only the -ed form of the adjective completes this sentence.
any questions. Bill Sissons is the Chairman, but no vote (B) or 120. A The phrase used here is if I were you.
presentation (D) is mentioned. (C) is incorrect as the speaker 121. A This noun collocates with thorough and fits the meaning of the
will direct, not ask, questions. sentence.
83. B The ad says We offer the best deals to hot locations all over 122. D The structure used here is from … to.
the world. This includes, but is not limited to, (A). (C) is not 123. B Only this conjunction showing contrast fits here.
mentioned. (D) refers to where the company is based.
Pass The TOEIC Test Introductory Course ANSWER KEY 55
 124. C This adjective is needed to describe the subject, Mr. Arakawa. 165. D The booking conditions state that claims cannot be made
125. C This pronoun (meaning one another) fits here. after leaving the site. (A) confuses the parking lot site with the
126. D The collocation used here is without exception. website (not mentioned). Making a claim is not related to the
127. B The object pronoun completes the phrase pass someone phone number given (B). (C) confuses in printed form with a
something. claim form.
128. A Here, only showed can be followed by up (show up means 166. D The event runs from May 23 – May 27.
arrive). 167. A The first paragraph states that weekdays are off-peak. (B)
129. D Only nothing fits the sense of this sentence. cannot be inferred. (C) is incorrect as catering and facilities are
130. B The past simple passive completes this past action. not included. (D) is incorrect as the client must prove public
131. B The adjective is used to describe the noun explanation. liability insurance.
132. A This preposition completes the phrase in an attempt to. 168. B Here, the word records means files or paperwork.
133. C The infinite with to is needed here after the verb cause. 169. C Mr. Ivanski needs to send a copy of his public liability
134. D Only much can be used to intensify the comparative better than. insurance, and return a completed catering price list and
135. A The future simple is used here for a future event. facilities form, as well as the original terms and conditions.
136. C Here, the infinitive with to is used after the verb expect. 170. D The article reports healthy sales growth among microchip
137. C The verb to be affected (meaning influenced) + by is used here. manufacturers. (A) refers to traditional industries. (B) and (C)
138. A This noun collocates with computer to complete the compound are incorrect because many hi-tech companies are already
computer part. recovering.
139. D Here the pronoun each is followed by of. 171. A Dr. Murthy feels this could be the very beginning of a recovery,
140. C Here, only this adverb can describe the adjective alarming. in its first wave of growth. (B) is mentioned as a helpful factor.
(C) relates to traditional industries. (D) is not mentioned.
Part 6 p286
172. D Online gaming (A), in-car navigation systems (B), and smart
141. B The collocation needed here is a view of + noun. phones (C) are all mentioned as driving sales of microchips.
142. C The future simple is the only tense that fits the meaning of this Only (D) is not mentioned.
sentence. 173. A The information covers various services that may be of interest
143. D Only the noun can be used after the adjective prompt. to conference delegates.
144. D This adjective (meaning reliable) best completes the sentence. 174. B Lost property is kept at the main Infodesk, which is located in
145. A Here could be +ing is used to express possibility in the future. Hall 2.
146. C The preposition among is used after distribute to indicate 175. B Physical security (A), fire safety (C), and recycling (D) are all
sharing between a group. mentioned. Only (B) is not mentioned.
147. B The conjunction but expresses the contrast between these two 176. C Here, the word valuables means important items or things of
clauses. value.
148. A The past simple is used to indicate finished time. 177. A The invoice refers to reports of false alarms.
149. D Of these adverbs, only virtually (meaning almost) fits the 178. C Mr. Edwards’ name follows the report of work done, so it can
meaning of the sentence. be inferred that he carried out the work. (A) cannot be inferred.
150. A The collocation here is go missing (meaning disappear). (B) relates to Mr. James. (D) is the writer of the invoice.
151. B This is the only conjunction that fits the sentence. 179. C The last paragraph states Terms strictly 14 days. The date of
152. C The gerund is needed as the object of the sentence. the letter is June 4th.
180. D The unit on the landing was working correctly, so a repair was
Part 7 p290
not necessary. Both units were cleaned (A) and then tested
153. D The letter apologizes for shipping goods in excess of your (B). A new optical unit (C) was fitted in the lounge.
purchase order. The client was sent too many books. Her 181. A The hotel Mr. Whitly reserves is Park Hotel, which the ad states
account is mentioned, but the details have not changed (A). is in New York.
(B) is incorrect and (C) refers to the €50 compensation given 182. D The form asks send this page to us. The booking is not made
as a result of the mistake. by phone (A). The alternative is to e-mail us (B). The form is
154. B She is asked to return the unwanted items. The letter ends by completed by hand and is not on a website (C).
reminding her to return the surplus stock. (A)refers to how she 183. B The ad states Stay two nights in July and get breakfast
placed her order. (C) is not mentioned. (D) is incorrect as the absolutely free. Mr. Whitly’s booking is for July 23–25. (A) refers
order has already been processed. to online bookings. (C) is for bookings in August. (D) refers to
155. A The e-mail refers to an outstanding invoice and apologizes that Paramount Frequent Travel Club members.
this has been unpaid. (A) and (D) are not mentioned. (C) is 184. D Here, the word unique means distinctive or exclusive.
incorrect as there is no record of this invoice. 185. D The ad states that Paramount Hotels are right in the heart of
156. C The e-mail says Mr. Danapoli has transferred to another various great locations (A), provide fine dining (B), and have
division. He is a coworker at Hartford Legal. rooms at great prices (C). The rooms are beautifully furnished,
157. D Here, the word oversight means mistake or error. but not necessarily recently furnished (D).
158. B The last meeting is listed as September 16. The current 186. C According to the article, all talks are held in the West Road
meeting is October 14. The next meeting is November 12. We Theater.
can infer the Steering Group meetings monthly. 187. B The article states that Asia’s economy could grow by as much
159. D Fundraising projects (A), Promoting greater student as 40% in this time.
engagement (B), and Matters arising from previous meeting (C) 188. A Dr. Sherringham is a colleague of Prof. Klysters, who works at
are all mentioned. Only (D) is not mentioned. Wellington Business Institute.
160. A The purpose of the memo, stated in the opening line, is to 189. B Here, the word leading means renowned or top.
announce two further appointments. 190. B We read of facts and figures in Dr. Hernandes’ talk (A),
161. C The memo states that Kevin will begin on the first of next statistical data in Dr. Sherringham’s talk, and figures used in Dr.
month. The date of the memo is March 19. Klyster’s talk. Only (B) does not specifically refer to statistics.
162. B Both new appointments are additions to the Marketing team. 191. B The notice mentions the seminar is for all shift supervisors.
(A), (C), and (D) cannot be inferred. We can therefore infer that Ms. Woods is a shift supervisor. (A)
163. C The booking begins Jan 15 and ends Jan 28. refers to Jerry Chambers. (C) refers to Sharon Atkinson. (D)
164. C For cancellations within 24 hours there is a $40 charge. The could be Celine O’Brady.
total charge is $280. Therefore, he will receive $240. 192. A The memo mentions He said he’s… The subject this refers to is
Jerry Chambers.

56 Pass The TOEIC Test Introductory Course ANSWER KEY

193. D In her memo Ms. Woods writes she will be in New York meeting 18. A (B) does not answer the question. (C) repeats mind, but does
with a supplier on the day of the seminar. not answer the question.
194. C Here, the word lodging means making or registering (a 19. C (A) confuses reporters with reports. (B) confuses clean with seen.
complaint). 20. A (B) and (C) mislead by assuming the wrong meaning of the verb
195. B Agromite is a supplier and is not related to the dispute. The go used in the question.
complaint is directed at Colby Construction (C). An attorney 21. B (A) repeats time, but does not answer the question. (C) confuses
from (D) is acting for Mr. Chambers. Ms. Atkinson from (A) will leaves (the plural of leaf) with leaves (meaning departs).
be asked for advice. 22. C (A) repeats dress in a different context. (B) does not answer the
196. C The fax states the delivery will be with you tomorrow. The date question.
of the fax is May 23. 23. C (A) repeats didn’t and see (instead of say, which would fit). (B)
197. B Enrique says AveCo is one of our best customers and therefore repeats ask, but does not answer the question.
he wants the situation resolved ASAP. We can infer he is 24. B (A) repeats should, but is an illogical response. (C) uses too
concerned the client may go elsewhere. (A), (C), and (D) which sounds like do, and is an illogical response.
cannot be inferred. 25. A (B) relates women to male and confuses this with mail. (C)
198. A Here, the word resolve means settle or sort out. confuses the subject mail with a person.
199. A Miguel writes she should accept it with our compliments as 26. A (B) misleads relating late to early. (C) confuses lives and leaving.
compensation for the inconvenience. 27. B (A) repeats week but refers to the past. (C) does not answer the
200. C Miguel phoned Ms. Franklin first, who told him she needed question.
the delivery two days from now. As promised, he arranged 28. A (B) confuses think with thing and repeats same. (C) confuses
redelivery with URS Mail and after he then tried to contact tires (plural noun) with the adjective tired.
USPS (A). (D) is not mentioned. 29. B (A) misleads by relating playing cards to deal. (C) refers to
price, but confuses steel and deal.
Practice Test 2 30. B (A) repeats reception, but with the meaning welcome. (C)
confuses exceptions with reception.
Part 1 p309 Track 111 31. C (A) repeats else, and is an illogical response. (B) answers a
1. D The man is wearing a tie, but he is not adjusting it (A). There are different question (What time is the meeting?)
some dishes, but he is not taking them away (B). (C) is incorrect 32. C (A) does not answer the question. (B) repeats does, but does
because the man is not wearing a watch. not answer the question.
2. A The women are wearing coats, not buying them (B). They are 33. A (B) relates company with accompany. (C) confuses sight and
paying the cashier, not leaving the store (C). They are standing site, and is an illogical response.
at the counter, not cleaning it (D). 34. B (A) answers a different question (Have you chosen a camera
3. C (A) confuses watching the news with reading a newspaper. yet?). (C) repeats camera, but does not answer the question,
There is a plant, but the woman is not watering it (B). She is 35. C (A) confuses coffee and copy. (B) confuses left (not right) with
holding a newspaper, not a book (D). left (meaning remaining).
4. C The chairs are not stacked together (A). This is an exam room, 36. B (A) relates to a different subject, and confuses standing with
but there isn’t anyone taking the exam at the moment (B). (D) is expanding. (C) repeats room but does not answer the question.
not indicated. 37. A (B) repeats report and is an illogical response. (C) relates
5. A The man is wearing a jacket, not putting it on (B). (C) confuses checking to check, but confuses the context.
rules with the similar-sounding tools. (D) confuses socks with 38. A (B) answers a different question (Would you like to get paid…?).
box. (C) does not answer the question.
6. B There is some writing (noun) on the board (A), but the people 39. C (A) answers a different question (Do you want to have lunch?).
are not writing (verb) on it. They are not touching the golf clubs (B) refers to the future.
in the carts (C), or playing golf (D). 40. C (A) confuses tax and fax. (B) confuses admiration and
7. D The men are holding donation tins, not food (A). The men, not application.
the dogs, are wearing vests (B). The dogs are in front of the Part 3 p316 Track 113
display, not behind it (C).
8. B There are people and trees, but nobody is climbing trees (A). 41. A The speakers are discussing where Mr. Sykes’ jacket could be.
(C) confuses the tall man carrying the ladder, with the ladder (B) relates to a meeting Mr. Sykes attended on Friday afternoon.
resting near a tree. (D) we cannot tell that the people sitting (C) refers to Mr. Sykes as a client, but he is not the subject of the
down are construction workers. whole conversation. (D) incorrectly confuses the company name
9. C (A) cannot be proven. (B) confuses afloat and boat. They are not Capital Investments with the subject of the conversation.
swimming (D). 42. C The woman says lost property is kept under the counter at the
10. D The man is playing the guitar, not putting it away (A). He’s reception desk, and adds here in this box... It’s empty, see? The
standing outside the store, not walking out of it (B). He is playing speakers are at reception. (A) refers to where the meeting took
music, but he is not in a band (C). place. (B) is not mentioned. (D) repeats box.
43. D The woman says she will call Andy, the staff member who
Part 2 p315 Track 112 opened up that morning. (A) confuses him with Mr. Sykes. (B)
11. C (A) is an illogical affirmative response. (B) repeats plan, but as a refers to the night cleaners. (C) refers to Mr. Sykes’ company.
verb. 44. C The woman mentions a projector and says she can’t seem to
12. B (A) answers the question How do you get to work? (C) refers to get it to work. (A) repeats computer, but this is not the problem.
the future. Her presentation is due to start shortly, but is not delayed yet
13. A (B) and (C) confuse blue and knew with new. (B). The lights are green, not broken (D).
14. A (B) confuses station with vacation. (C) is an illogical response. 45. D The man says It did this with me last week. (A) is not mentioned.
15. B (A) misleads by using the verb sign in the past. (C) confuses (B) repeats cable, and confuses the similar-sounding words
design with sign. loose and lost. The man suggests that the woman check the
16. B (A) answers a different question (Do you know Danielle?). (C) equipment, not that the equipment was checked (C).
answers a different question (What do you think of Danielle?). 46. A The man says the woman should check if everything is tight
17. C (A) confuses the subject, and repeats prepared with the enough. (B) and (C) are both possible solutions, but are not
meaning ready rather than willing. (B) confuses eight with late. mentioned. (D) is incorrect because the man assumes the
batteries are working as normal.

Pass The TOEIC Test Introductory Course ANSWER KEY 57

 47. B The woman checks availability for a two-night stay, and gives a 74. A The report mentions a strike. Workers at Cheffin Industries have
room price. She is not a secretary (A). The man is not ordering walked out and are demanding better pay and conditions. (B)
food in a restaurant (C). (D) confuses the context, as the man is is incorrect because no jobs have been lost. (C) confuses the
not booking any tickets. withdrawal of health benefits with employee illness. (D) correctly
48. C He wants to book a double room. states the report is about an automobile plant, but there is no
49. A The man says It’s a little more than I wanted to spend. (B), (C), mention of an accident.
and (D) are not indicated. 75. C The report says three hundred workers staged the strike.
50. D The topic is focused on the man’s job in London. (A) repeats 76. D The speaker says the strike appears likely to spread. The
conference, but this is not the topic. (B) is a distractor for the situation is not resolved (A). (B) confuses health benefits with in
references to the man’s job. New York, Hong Kong and London good health. Cheffin Industries has other factories, but we are
are mentioned, but life in big cities (C) is not discussed. not told they are a national company (C).
51. C The woman asks Are you staying in New York for long? 77. D The woman refers to Mr. James as the latest member of our
52. B The man says I’m here for a week. team, and details his experience. (A) is not mentioned. (B)
53. D They are talking about a recent meeting. (A) is a distractor relates to Mr. James’ role, not the topic of the speaker’s talk. (C)
for get an agreement signed. (B) relates to three times. No is incorrect as no job vacancies are mentioned.
presentation is mentioned (D). 78. B The woman says Mr. James will be our new Acquisitions Director.
54. B If they return again, the woman says That’ll be three times this 79. A His role is to explore new real estate markets, specifically in Asia
year, so they have already visited twice. and Latin America. (B) is not mentioned. (C) is incorrect as his
55. A They are disappointed that no agreement has been made. (B) is role is to look beyond Europe (i.e. outside Europe). (D) repeats
incorrect. (C) cannot be inferred. (D) is not mentioned. new ideas and suggestions, but refers to the audience.
56. B The man says we’ve had a problem with our main printing press. 80. A The speaker says Ms. Trent will speak about our operations
57. A The woman needs the brochures urgently, but she hasn’t abroad, specifically new retail establishments in Europe
received them yet. (B) is not indicated. (C) repeats shipment, but 81. C The audience are asked to be at the main entrance at 2 P.M. to
it hasn’t been sent yet. (D) is not mentioned. take a bus. (A) is the room where they will have lunch. The will
58. D The man says I’ll put your job at the top of my list. visit the Riverside Mall, not meet there (B). (D) is not mentioned.
59. C The words seminar and course indicate the woman is going 82. B At the start, the man says In just a moment I’ll hand you over to
on a training course. our Communications Director. (A), (C), and (D) are not indicated.
60. C The woman says I already booked a cab. [Sometimes in the TOEIC test, the final question relates to
61. B She asks the man to e-mail Mr. Gibson as he’s ready to place information at the beginning of a talk.]
another order. We can deduce that Mr. Gibson is therefore a 83. D This talk takes place before passengers board the airplane, so
customer. (A) and (C) are incorrect. (B) relates to the same context, but
62. A The phrases pay when you check out and room service indicate would not address passengers.
the woman works in a hotel. 84. B The speaker says We are now ready to begin boarding and
63. C The woman took the man’s order, and will pass it on to room gives passengers instructions. The speaker does apologize for
service. She will not prepare the food herself (A). The man does the delay (A), but this is not the purpose of the announcement.
not need help (B). (D) repeats bill and check, but confuses the She thanks the audience for their patience, not asks them to be
context. patient (C). The flight is about to depart, not arrive (D).
64. D His order should arrive in about ten minutes. The man will wait. 85. D Only passengers eligible for priority boarding will start to board.
65. A The man says we haven’t been able to get online all day. (A) repeats inspection. We can deduce that the passengers are
66. B The man says he has e-mails I need to answer and orders to already at the gate (B). (C) will begin in ten minutes.
process, and complains about lost sales. We can deduce he is 86. B The woman wants to know the speakers and the content for the
frustrated by the situation. workshop. She is unhappy the man hasn’t replied, but her call
67. D The woman says that the company’s technical staff don’t know is not to make a complaint (A) or arrange a meeting (C). (D)
how much longer the systems will be down. repeats weekend but is not the correct answer.
68. C The man is taking a call for the woman, and checks with her 87. A She says the event will take place next Monday. (B) refers to my
before putting the call through. (A) and (B) cannot be inferred. third call since Wednesday. (C) is not mentioned. (D) is today.
(D) repeats marketing but is not the correct answer. 88. B She has to put everything together and print out the details
69. B The woman asks the man to tell Mr. Dawson she is in a meeting. before the end of the day. As time is short, we can infer she is
(A) cannot be inferred. (C) and (D) are not indicated. anxious.
70. A The woman finally says Put him through. She will speak to Mr. 89. C The speaker says our driver Sam will pull over and drop us off
Dawson. indicating this is in a bus, rather than in the street (A) or a train
(D). They are not yet in the cathedral (B).
Part 4 p319 Track 114
90. C The speaker they will meet back at the main entrance at five thirty.
71. B The man is introducing Dr. Hartley, who will shortly give a 91. D The man says I encourage you to take all your valuables with you.
talk. He ends by asking the audience to join me in welcoming 92. A The woman says she is a waitress. She is talking to customers
tonight’s very special guest speaker. Dr. Hartley is the author of in a restaurant.
several books, but the man is not trying to promote her as an 93. B The tuna salad is the only thing we don’t have for you today.
author (A). (C) refers to one of the themes of Dr. Hartley’s talk 94. C The Early Eater special offer is a complimentary beverage. (A)
(tourism) but there is no mention of a travel agency. (D) repeats repeats incorrectly links complimentary with appetizer. (B) refers
global travel, but the man is not encouraging listeners to travel to the cost of a two course meal. (D) confuses fruit juices with
around the world. fruit.
72. D Dr. Hartley is the head of a group that focuses on the economic 95. C The ad is targeted at small companies that are doing business
impact of tourism. (A) and (C) relate to her interest in the past as abroad.
a student activist. (B) misleads by referring to the United 96. B The ad promises to cut your overseas phone bill by thirty
Nations. percent, but says this is only guaranteed for the first three
73. D She is there as a guest speaker. The topic is Sustainable months; not one year (A). No free calls are mentioned (C). (D)
Tourism in the 21st Century. (A) repeats South America, but relates to the maximum number of employees as company can
Dr. Hartley will not answer questions on this. (B) refers to have to be eligible for the offer.
indigenous cultures, but this is not what Dr. Hartley will speak 97. A The speaker says customers need to sign up for one year to the
about. (C) is incorrect because we do not know that Dr. International Small Business plan.
Hartley’s latest research will be part of her talk.

58 Pass The TOEIC Test Introductory Course ANSWER KEY

98. A The speaker gives various people different responsibilities to get 146. A Here, the gerund is used after the phrase to have experience in
ready for the meeting with Fax Investments next week. (+ing).
99. C The speaker asks Trisha to present the expected sales figures 147. A The present simple passive is needed here.
for the next year. 148. D After the verb deliver the preposition to is used to indicate
100. D The speaker asks Mike to take minutes of the meeting. location.
149. A Here, fast is used as an adverb (meaning quickly) to describe
Part 5 p322
the verb approaching.
101. C Only this relative pronoun (meaning the things which) can 150. C This verb (meaning tell someone something they already know)
come before the phrase said about. fits here.
102. A This noun completes the phrase customer service manager. 151. B We use the present perfect to show sequence in the future
103. C We use the past simple for a completed past action. following After.
104. D The conjunction used here is either … or, expressing choice. 152. C Here, for is used for stating a purpose.
105. A This phrasal verb is used with official procedures (i.e. clearing
customs). Part 7 p329
106. D Only the noun can be used here (with+noun). 153. A The article refers to making purchases online and adds you
107. B Here, only delayed + by can be used here. need to take measure to protect yourself.
108. A The verb select (meaning decide to use) fits the sense of this 154. B The steps suggested in the article all relate to keeping
sentence. passwords secure. (A), (C) and (D) cannot be inferred.
109. C This adverb (meaning clearly) collocates with the verb write. 155. C The e-mail refers to readers As members of the public. (A)
110. A Distance (i.e. miles) takes a singular subject. relates to Ms. Henshaw and Ms. Weitz, who work at (D). (B) is
111. C Here, this adjective (meaning adjacent) is needed to describe not mentioned.
the noun city. 156. A The e-mail mentions the meeting is a final feedback session.
112. A The possessive pronoun completes this sentence. Ms. Henshaw adds your suggestions have been invaluable in
113. A This verb completes the collocation engage the services of. making our new website more attractive and accessible. The
114. B Here, this adjective is needed to describe the noun situation. new website is already finished. (B) refers to the old website.
115. A This adjective (meaning in vain) collocates with efforts. (C) is not mentioned. (D) cannot be inferred.
116. B This conjunction (meaning Because of) is used here. 157. B The e-mail states the meeting will take place at 10:30
117. C The past simple passive completes this sentence. tomorrow. The date is Nov 11. (C) is the deadline for e-mailing
118. B This adverb (meaning with no trouble) collocates with the feedback. (D) refers to the launch of the new website.
adjective available. 158. A The median usual weekly earnings for female cashiers is given
119. C Only this adjective (meaning acceptable) completes this as $386.
sentence. 159. D Only 38.8 percent of managers are women, according to the
120. A Only in (meaning within a certain time) fits here. chart.
121. A This noun (meaning reimbursement) fits the meaning of the 160. C The chart states that female registered nurses earn an average
sentence. of $1143 per week, and female managers earn an average of
122. C Only the adjective (meaning stylish) completes the superlative $1176 per week. This is almost the same.
form used here. 161. B The ad mentions they have experience in translating legal,
123. D This preposition completes the phrase on business. financial, medical, engineering, manufacturing, and technical
124. A This noun (meaning dedication) + to fits the meaning of the documents. (A) is not mentioned. (C) and (D) cannot be
sentence. inferred.
125. B This verb (meaning assess) is needed here. 162. B Clients include leading Fortune 500 companies (A). No
126. D The past simple is used as the action is in the past. matter … what language can be translated as their translators
127. B We use a noun after a matter for. are from all corners of the globe (C). They can translate within
128. B Here, any is used after the negative. 24 hours if necessary (D). Only (B) is not mentioned.
129. B This preposition completes the phrase put money into 163. A Mr. Cheng leaving his position as Shift Supervisor for the more
(something). senior position of Operations Manager at another company.
130. A This verb (meaning remember) fits the meaning of the (B) refers to all the support he has already received. (C) is
sentence. not mentioned. (D) refers to the training opportunities he has
131. C After the verb want the infinitive with to is used. already had.
132. B The phrase to phase (something) out means to gradually 164. D Mr. Cheng writes he has a higher level of professional
discontinue. qualifications now. (A) and (C) cannot be inferred. (B) refers to
133. C Here the adverb never (meaning at no time in the past) is needed. Mr Cheng’s personal opinion that he has made a significant
134. B The structure used here is no + comparative. contribution.
135. B We say most of the people (i.e. most people). 165. C Here, the noun handover means transfer or passing on.
136. D This verb (meaning convince) fits the meaning of the sentence. 166. B Employees now have to keep their own work areas and offices
137. A Before the uncountable noun assistance we use some to clean. The recycling bins have been ordered, but they haven’t
complete this positive sentence. arrived (A). Workers may end up throwing away less trash
138. C This noun collocates with full and fits the meaning of the (C), but this is not the aim of the memo. (D) is incorrect, as
sentence. they will be doing the cleaning themselves.
139. A Here, at present means at the moment or currently. 167. D The memo states they will save around $2,300 per month
140. C The past participle completes this adverbial clause (A). There will be less trash (B) and workers are encouraged
expressing reason. to put recyclable trash in the green bins (C). Only (D) is not
mentioned.
Part 6 p326
168. C The tasks will be carried out by all of us. (A) refers to where
141. C The collocation used here is experience difficulty. the cleaning products will be kept. (B) refers to those who will
142. B Here, the conjunction so correctly indicates the purpose. organize the system. (D) refers to the employees who will take
143. B The future simple is the only tense that fits the meaning of this out the trash on collection days.
sentence. 169. C Here, the noun measure means action or step.
144. C The object pronoun is needed here. 170. D This letter accompanies a warranty providing cover of a copy
145. C In this case, only the verb browse can relate to the object machine.
furniture store.

Pass The TOEIC Test Introductory Course ANSWER KEY 59

 171. A The company specializes in office equipment and appliance 194. A Mrs. Timson asks for proof of your right to work in the U.S. (B),
insurance. (C), and (D) cannot be inferred.
172. D He will need the policy number if it becomes necessary to call 195. A Mrs. Timson asks Ms. Almodovar to call my personal
for assistance. assistant … to confirm your attendance.
173. D The information is advertising a two-day event. (A) cannot be 196. D The article covers the expansion of Coalport Science Park. (A)
inferred. (B) and (C) are not mentioned. is incorrect as the final paragraph does not promote the park.
174. D He is Professor of Business Ethics at AIBS (A), and is author Job losses (B) and space (C) are mentioned, but are not the
of a hugely popular book (B). He is also well known for his main purpose of the article.
regular appearances on radio and television (C). Only (D) is not 197. A Mr. Townsend writes he was extremely disappointed by
mentioned. inaccuracies in the article. (B) and (D) cannot be inferred. (C)
175. A Cancellations must be at least 30 days in advance. (B) refers is incorrect as he is the park’s Development Director.
to the administration fee payable. (C) is the cost for AIBS 198. D Here, the word stake means investment or involvement.
members, and (D) is the cost for non-members, less the 199. C Mr. Townsend states the development came to £2,750,000.
administration fee. (B) is the estimated cost. (A) is the amount over budget some
176. C Participants are encouraged to quote code AP821X when sources claim. (D) is the inaccurate figure claimed in the article.
making your booking. (A) and (B) refer to the cancellation 200. B The article refers to job losses for over 60 workers.
procedures. (D) refers to transport to AIBS. Mr. Townsend writes that these relate only to one company, NIC
177. B The fax is in support of Ms. Fouroux’s application for an H01 B Technologies. He goes on to say that NIC Technologies intend
visa. She already has a job offer (A). (C) is mentioned but is not to hire more than 80 personnel over the coming months. The
the main purpose of the fax. (D) is not mentioned. company will therefore soon employ more workers than they
178. C As Ms. West is asked to process the application, and the job had before.
is for Columbus, Nebraska, it can be inferred that she is a U.S.
immigration official. Understanding Different Accents
179. A Ms. Fouroux is due to start work next month. The fax is sent is
April. After the initial contract for six months, (i.e. in November), American English p357
Mr. Elliot states she will then be offered a permanent position. Exercise B Track 119
(B) and (D) cannot be inferred. (C) is not mentioned. 1. did you spend, 2. see the manager, 3. the nearest bank, 4. receive
180. A He asks Ms. West to process this application without delay, your letter, 5. checking into a hotel, 6. the meeting start
because the date Ms. Fouroux is due to start work is quickly
approaching. Exercise C Track 120
181. C Rooms 508 and 510 include (A), (B), and (D) but they also have 1.The women are shaking hands. 2. People are waiting for a train. 3. Is
luxury spa baths. These are called “executive deluxe” rooms. this the fastest computer you have? 4. I didn’t get your e-mail.
182. A The notice states that rooms 500–510 are executive bedrooms 5. Would you like meat or fish?
and that The rest of the rooms on this floor are standard doubles.
183. B The memo is dated June 4. The notice says the work has taken British English p357
three months. Work therefore began in early March. Exercise B Track 122
184. D Here, the word revenue means income or takings. 1. wasn’t very interesting, 2. use your computer, 3. leave the company,
185. C The final paragraph of the meme asks staff to take some time 4. cleaning her glasses, 5. How do you do. 6. see you shortly
to go and see the bedrooms. (A) is mentioned, but only as a
consequence of (C). (B) has already taken place. (D) is not Exercise C Track 123
mentioned. 1. We can’t afford to employ more staff. 2. How long have you worked
186. B In his fax, Mr. Fielding asks GTE Finance to authorize an at the bank? 3. The woman is waiting at a bus stop. 4. I’ll be back at
increase in my monthly credit limit. (A) and (D) are not around one o’clock. 5. Did you check if these figures are correct?
mentioned. (C) is a problem he has experienced on no fewer
than six occasions, but this is not the reason for writing. Australian English p358
187. D The letter states that a credit check revealed he has two other Exercise B Track 125
cards, with City Credit and National Union. 1. head of marketing, 2. wear a hat, 3. were you born, 4. pointing to a
188. D Here, the past participle exceeded means surpassed or graph, 5. held in a castle, 6. hope to see you
gone over.
189. C The letter mentions previous defaults (A), and that he has only Exercise C Track 126
had his current job for two months, so more time is needed to 1. The man is getting out of a car. 2. Let me help you with those files.
establish eligibility (B). The letter also mentions your spending 3. How long have you lived in Sydney? 4. Bill’s retirement party is
patterns have recently changed (D). Only (C) is not mentioned. tomorrow at seven. 5. Do you have a room with a view of the sea?
190. C Ms. Dupont says the decision will be reviewed in six months’
Canadian English p358
time. The letter was written March 5 so the review will be in
early September. Exercise B Track 128
191. D In her cover letter, Ms. Almodovar refers to travel and booking 1. for his father, 2. cuts will save about, 3. can’t understand, 4. caught
package vacations. She works as a Travel Advisor and wants to stealing, 5. owns a boat. 6. writing a letter
further her career. We can therefore infer that Global Gateway
is a travel agency. Exercise C Track 129
192. B She has included here résumé (A), certificates showing 1. Did you get much work done today? 2. John will be flying to New
competency in various travel booking systems (C), and letters York next week. 3. What did you think of the presentation? 4. I didn’t
of recommendation (D). Mrs. Timson asks to see evidence see you at the sales convention. 5. He’s changing a tire on the car.
of your academic qualifications, which implies a diploma (a Identifying Accents p359
document proving academic achievement in the U.S.) was not
Speaker 1 Track 130 [F-Br]
included in Ms. Almodovar’s application.
Speaker 2 Track 131 [F-Cn]
193. D In her letter Ms. Almodovar mentions she is proficient in English
Speaker 3 Track 132 [M-Au]
(A), she is a team player (B) and is used to dealing with clients
Speaker 4 Track 133 [M-Am]
(C). Although she says she has traveled widely, she does not
mention she can speak any foreign languages (D).

60 Pass The TOEIC Test Introductory Course ANSWER KEY

A-Z TOEIC Word List
A appointment broadcast comply D
ability appreciable broaden compromise daily
abroad appreciate browser compulsory damage
accept appreciation budget concede deadline
access appreciative bulletin concern deal
accessible apprentice conclude debit
accommodate approach C conclusion debt
accommodation appropriate cabin crew concourse decision
accomplish appropriate calculate conduct decrease
accomplishment approximate calculation confirm dedicate
according arbitrate campaign confirmation deduct
accordingly area cancel confusion defect
accounting arrange cancellation connect defective
accurate assemble candidacy connection definite
achieve assess candidate consequence definitely
acquire assets capacity consider degree
actually assign career considerable delay
additional assignment cash constant delete
adequate assist cashier constantly delivery
adjust assistance cause construction demand
adjustment assume cell phone consult demanding
admit attach chain consultant demonstrate
admittance attachment chain store consume depart
advance attend chairman consumer department
advanced attendance characterize contain departure
advantage attract characteristic container deposit
advantageous audience charge continual description
advertise audit cheap continuation designate
advertisement authority check in continue dessert
advise authorize check out contribute destination
affect availability circumstances contribution detail
afford available claim control detailed
affordable avoid claimant convenient detect
agency awareness classification conveniently deterioration
agenda classify convincing determine
agree B clerk corporate determined
agreeable background client corporation develop
agreement baggage claim climate cost development
aid balance closure counter device
aim bargain coach courier diagnose
airline basic code cover letter differential
aisle behave commence coverage director
alarm belongings commission coworker discount
allow beneficial commit crash discrepancy
alternative benefit committee credentials discrimination
ambitious beverage common credit discuss
amend bid commonly criteria discussion
amount bill commuter critical dish
analysis binder company criticize dismiss
analyze blanket comparable crowd dismissive
announcement block compare crucial display
annual board compatible cruise disposable
apologize boarding pass competent currency dispose
appeal boost competition current dispute
appetizer borrow competitive customer disruption
appliance bottom line competitor customs distinctive
applicant branch complaint cutting edge distinguish
application brand complete dividend
apply briefcase complex download
appoint briefing complexity downsize

Pass The TOEIC Test Introductory Course A-Z TOEIC WORD LIST 61
 downturn express I know O
downward extend identification knowledge objection
dramatic extension identify knowledgeable objective
draw external immediate obligation
dull immediately L oblige
duration F impact label obtain
duty-free facilities implement labor obviously
factor imply landlord occupation
E factory improvement laptop occur
earn fail incentive launch officer
earnings failure inclined law official
economical fair include lay off operate
economize fare inclusion leak operation
economy fault income lease optimistic
effective faulty increase leisure order
effectively fax indicate lend organization
efficiency feature indication liability organize
efficient fee individual license organized
electrical feedback individually limited original
embark field inexperienced list outlook
emergency figure inflate loan outstanding
emphasize file inflation lobby overall
employ finance information local overdraft
employee financial inquiry log on overseas
employer firm install log out overtime
employment flexible installation loyal overview
enable fluctuate insurance luggage owe
enclose fluctuation insure luxurious
encourage focus intend luxury P
engineer fold intention package
engineering folder internal M package tour
enhance force international maintain parcel
enterprise forecast interview maintenance parking lot
entitlement forget invent major particularly
environment forgetful invention manage patience
environmental form inventory managerial payment
equivalent forward invest mandatory perform
essential fuel investigate manufacture performance
estimate fulfill investment manufacturing permanent
evaluate function invite marketing permission
event functional invoice mechanic permit
evidence furniture issue medic personal
evolve item medical personalize
exact G itemize medication personnel
examination goal itinerary medicine persuade
examine grievance meeting pessimistic
excel growth J membership platform
excellent guarantee jealous merge plumber
excursion guidelines jeopardize merger point
executive jeopardy mileage pointless
exhibit H jobless million policy
expand haggle join misleading poll
expansion handle joint mortgage pollute
expect handy journal motivate popular
expectation harmful journey motivation popularity
expenditure hazardous judge position
expense head office justice N postpone
expensive headquarters justification napkin postponement
experience hesitate narrow potential
experienced hesitation K narrowing power
experiment highlight keen neighborhood practical
exploration hire keep network practically
explore homepage knock notice predict

62 Pass The TOEIC Test Introductory Course A-Z TOEIC WORD LIST
predictable reach reserve stock U
prefer realize resign strategic understand
preference receipt resist strategy uniform
premises receive resolve streamline update
prepare recent respect strike upgrade
present recipe respectable submit utility bill
prevent recognize respectful subscribe
prevention recommend respond subscription V
price recommendation responsibility subsidiary vacancy
priceless recruit responsible suggest vacant
priority recruitment restructure suggestion vacation
private reduce résumé suit vaccination
probability reduction retail suitability valuables
probationary redundant retire suitable various
profession refund review supervise venue
professional refundable rise supervision virus
profile regarding roadside supplier vital
profit regardless route supply
profitable regional runway support W
progress register supporter wage
progressive registration S switchboard warehouse
prohibit regular salary systematic warn
project regularly sale warning
promote regulate sample T warrant
promotion rehearse satisfactory takeover warranty
prompt reject satisfy target wastage
promptly relax save tax wealth
property relaxation scenery technical website
protect release schedule technician weight
protection relevant scrutinize temporary wholesale
publicity remain search engine tenant win
publicize remind select terminate withdraw
purchase reminder selection tip workplace
purpose remove selective tour worth
pursue remuneration service tourism worthless
renovate shipment tourist wrap
Q renovation shortage towel
qualification rent shuttle track X
qualified repair sightseeing trade X-ray
qualify repetitive software traffic
quotation replacement spare part training Y
quote report spare time transfer yearly
represent speciality transportation yield
R representative specialize trend youth
raise require specify trial
range requirement staff trust Z
rate reschedule stapler zero
rational resemble starter zone
raw materials reservation stationery

Pass The TOEIC Test Introductory Course A-Z TOEIC WORD LIST 63