Final Ocr
Final Ocr
Hl Assuring that you are working within a high-performance team is part of the project manager's role. Of the following, which is the least relevant to the
process of working with a high-performance team?
B Estimating the quantity of various roles needed for the team to be successful
Cc Acquiring team members with the skills and cultural fit as necessary
Explanation
Answer D is correct.
| Y Correct
Some of the greatest forms of stress that a team will face are not due to creativity and timeframe, but more likely created by values, communication
methods, and competition between stakeholders, both internal and external.
A False
Y B | @ | True
Explanation
Answer B is correct.
| Y Correct
H If there are several different decisions to be made and the consequences of each affect the next decision, what would be the best tool to use?
A Monte Carlo
B A/B testing
YY C [2 | Decision tree
D NPV
Explanation
Answer C is correct.
| Y Correct
Co) H Match the definition of the response to the best example provided.
Response Example
2. Exploit S
v
| 4. Escalate Cc. Enjoy the weather!
v
5. Enhance D. Seek out from a superior how this
v,
E. Ask the team to work more hours to get
maximum efficiency.
( Y Correct
© H Since 2020, your team has changed its primary methods of communication. Instead of physical location meetings, many teams have become remote. This
change has required much of the team to adapt and use technology on a regular basis. Which of the following is least beneficial to collaboration
technology?
“| C [2] Photocopier
D Knowledge repositories
Explanation
Answer C is correct.
U
® Hl For the past many months, the team has worked with little direction from the project manager. The team gets together and determines the work to be done,
how to do it, who will do it, and what the definition of done is. This is an agile team.
A False
Y B [2] True
C) Last-minute changes were made recently to the training plan due to additional scope requirements. This is an acceptable choice to make in a predictive
project.
A False
Y B | @| True
&) H The risk management plan has a series of influences that keep the project team on their toes. When the team is making the initial plan, all of the following
but which may be included in that plan?
A Established roles and responsibilities within the organization and project team
“YC [2] Risk events that occur during the initial phase
() H What are two of the greatest benefits of using a quality audit during the project?
Y B The team can determine if the project is following the organization's policies and procedures.
&) H When projects experience risk conditions, the team will record them in the and then ultimately consolidate into the
A Contingency plan
B Issue log
¥ OD | a | Risk repository
© A The agile team leader you have recently been assigned works differently than anyone you've worked with before. This leader explains that their goals are all
of the following except:
A Looking for ways to challenge the team to become more efficient and effective together.
B Helping people find ways to grow in the work that they do.
“Y C [2 | Endlessly focusing on making sure the work is completed per the team’s planned schedule.
D Allowing time for review of the work from prior experience, but not dwelling on it.
[ X Incorrect
Hl Throughout the life of an agile project, there will be needs to update, remove, or reorganize the product life cycle. The terms for this activity include
and
Y A [a] Refinements
B Edits
x C Transformation
D Ey Grooming
Explanation
C) For the first time, you have been asked to select a supplier, but before doing so are interested in noting the source selection criteria. Of the following, which
is least likely to be a source selection criterion?
A Management approach
Cc Financial capacity
Explanation
Answer D is correct.
© When dealing with others on a team, you wish to encourage change. As a change catalyst, you would anticipate change, advocate for it, and question the
current approaches.
A False
Y B lo] True
© A Moving from a common workspace to remote work has been more common for several years. There are a number of advantages for both the organization
and the employees, including all but which of the following?
©) A The project leader for any multinational organization should be focused on communication, openness, and diversity of staff to assure meeting expectations
of different styles.
A False
Y B |o| True
© A You have been waiting with your project team to get started on the next phase. However, you cannot do this until another project team starts their portion.
You will basically be one step behind them until the project is completed. What is this an example of?
A Finish-to-start relationship
c Finish-to-finish relationship
D Start-to-finish relationship
©) There have been several discussions about making sure that every one of the product requirements is satisfied. This is the last few days of the project, and
you work with the team to complete which of the following?
A Requirement feedback
x B Requirement verification
D Requirement documentation
Explanation
Answer C is correct.
| ~ vureue
Recently, you moved from one group into another at your organization. The prior group was fairly uniform in hiring the same types of people, but this group
has individuals representing many different characteristics, skills, backgrounds, and appearances. Of the following, all of these would be beneficial results tc
this group's performance from diversity except.
Y A |e] Permitting the team to come to a quick result without as much debate.
D Allowing the project manager to empower the group to make decisions and be creative.
H As the project manager, you and your team are focused on a heavily planned project and making sure that it is completed within a reasonable timeframe.
This means that execution is important. Who would be the more likely parties to be a part of this execution? (Choose two.)
Cc Project manager
D Project sponsor
C) :] Which of the following occurs latest in the closing phase?
t
C) H Match the relationship to the appropriate organizational structure.
Structure Relationship
| Y
| 1. Functional A. Individuals work in a department that
| 2s Projectized w,
B. The team members work full time for
| 3 Matrix the project manager
Cal 1
a
© Hl A coworker who used to work with initial planning for long-term and complex interactions now is working with you on a project that exhibits rapid delivery
and changing requirements. This person is curious about the differences, so you explain business value as important for all of the following reasons but
one. Which one?
Y A [2] Meeting initial requests is the most important, so avoid changes where possible.
B Net quantifiable benefit is derived from the project on behalf of the end user or customer.
© H Predictive teams frequently have a deadline for the overall project deliverable and don't have a lot of flexibility. For this reason, they would be most likely to
use tools for a start-to-finish approach. Which of the following are most likely the visual tools used for monitoring such projects? (Choose two.)
Y A | 2 | Gantt chart
B Burnup chart
Cc Kanban board
YD [2 | Network diagram
© Hl Evaluating a project based on team development is difficult because people change, and the team members may change. However, team development is a
necessary step for any organization that deals with longer-term projects. Of the following, which components would be most valuable to this process?
(Choose two.)
Y OD [=| Noting the level of diversity and inclusion across the team
© A One staff member on the project has outlined some concerns about meeting the quality management plan. Of the following, the project quality management
plan will include all but which at a high level?
A Setting the particular resources necessary to achieve the defined specifications of the project
B Detailing the overall organization's quality expectations, perhaps against industry norms
Y OD [2] Detailing the specific metrics that will be required to pass for the project
&) H When outlining the initial expectations from all stakeholders, the team wishes to assure that a responsible person and feature/function are aligned with
them. What is the best tool for this purpose?
B Virtual storyboard
® H In an attempt to remain customer-focused and increase your overall value to the end consumer, your team will be initiating three of the following internal
programs. Which one would be excluded?
A Increasing development speed to assure that your clients are first to market
B Seeking process improvements that allow the customer to deliver more rapidly to their customers
“| C [o| Ensuring compliance on all electronic communication steps within your organization and the client's organization
&) H When you are evaluating options for user preferences on requirements, which of the following is true about A/B testing?
C) H Early in the project formation, the team begins to seek out stakeholders and specific requirements for their needs. Of the following, which are project
stakeholder requirements? (Choose two.)
Y A [=| The project must be delivered by the end (last day) of the next quarter.
B The team has determined that four machines will be required instead of the three predicted to complete the work.
YC [=| The maximum budget provided will be set at $350,000 for this project.
D The project team has determined that at minimum they will use three facilities to spread out the resources.
eC) H Decomposition is a term frequently used for breaking down work in a predictive project. It is not always done in the same format. What are the primary
methods or formats used? (Choose two.)
A Spider diagram
YB | a | Outline format
D Context diagram
U
© H Agile projects have epics and features. However, when it comes to features, they may have more than one user story applied to them.
Y A © | True
B False
C) Hl When you're communicating with stakeholders from different organizations, many forms of noise may distract from the message. Which of the following is
least appropriate to refer to as noise in communication?
A The speaker has a native language and accent different from the listener.
Y B [2] The topic brought to the group is new in nature, even if not complicated.
C The meeting is just before lunch, and all of the stakeholders are quite hungry.
D The receiver has a strong personality bias that makes it difficult to agree with the speaker.
H A new team member joined your group, and this person requires some help. It seems to them that you are not doing your job as a project manager because
they expected you to give them assignments and specific due dates. However, it simply is not the way things are done within your group. What are some
explanations? (Choose two.)
A The project manager is very busy and realizes the risk in allowing the team to pick and choose but is doing so out of necessity.
Y B | a | The team is self-organizing and has the skills to determine who should be working on which tasks.
Cc The WBS is too complex for you as one individual to know who should do what.
Y OD | a | This is a very experienced team, and members have all of the technical and soft skills to perform undirected.
|
(b) Hl Actual cost is the measurement of work completed based on the plan value.
Y A False
B True
A Which of the following is the least likely reason that work is provided in a time-box format for the majority of agile projects?
Y A False
B True
| vy UCOTrect
(&) H Place the descriptions in the Management column or the Leadership column.
Term Description
|. D) Do things right.
L. D Ask how and when.
® Any plans, processes, procedures, policies, databases, or fixed tools used by the group to improve performance or use as a competitive advantage would be
considered enterprise environmental factors.
A rey) False
x B True
t|
Working as a part of a government division approving a new building, you need to make sure that the budget is approved in advance. When you're working
with potential vendors, which of the following would be the most applicable contract to use in this situation?
B Cost-reimbursable
Project managers frequently have to make decisions that are based on incomplete information or best guesses. This means using simulations. Which of
the following is not applicable to simulations in project management?
Y A [a | Mandatory
B Discretionary
/| C [a External
D Internal
H You are working with senior management to determine the best approach for a high-visibility project. This will be a large project compared to others that the
organization has done in the past, so the project manager will need to plan on distinct phases. However, requirements for each phase will not be fully
understood and will regularly change due to changes in the business environment. Senior management, who is the customer, wants to be involved on a
regular basis and would like to sign off on deliverables frequently, which could inspire the need for additional requirements. Which of the following
approaches would you recommend?
x B Agile lifecycle, because requirements are dynamic and the customer needs frequent delivery
D By Hybrid lifecycle
C) Throughout the life of the project, you have taken short spurts of time to work with the team to capture improvements in how to deliver a software package.
These are usually fairly short meetings with the team. Which the following is the best description for this regular activity?
© Hl You are halfway through a project and notice that during each sprint, team members do not know what tasks other team members are working on, nor are
they aware of the status of tasks other than their own. What is the most likely reason for this?
© H Match the social skills in the left column with the managerial skills in the right column.
v
| P2, Influence B. Procurement
Vv
| oF Cooperation Cc. Resource planning
Fynlanation .
As the project manager, you will be responsible for several components of the schedule, well in advance of the execution of real work. Which of the
following is least relative to the schedule management plan?
C) H Of the following elements of a lessons learned exercise in a preplanned home renovation project, in a town you will likely not work in again, which is least
useful to the construction manager who acted as project manager?
Your team is currently deciding which method of managing an upcoming project will be most appropriate. Both broadly skilled internal team members and
externally contracted subject matter experts will be involved for the duration of the project. Considering that the scope is mostly defined but will likely
experience some changes, the group will likely elect
A Agile methods
Cc Predictive methods
D Sponsorship methods
Ce) A Risks are broken into two main categories: positive risks that are called opportunities and negative risks that are called threats.
Y A | @ | True
B False
oe
C Includes a preliminary list of the requirements for pass/fail that will be detailed.
xX D Is used to prepare the business case from both a benefits and financial standpoint.
©) A As the project manager for this team, you explain that the individuals who handle documents treat them diligently in modifications. When you're relating
some of the key aspects of version control, all of the following are applicable except.
Cc You should provide a date and time of modification for future reference.
D It applies to all key artifacts, such as the project plan, scope, specifications, and product-related documents.
After working on the project lessons learned in a few sessions after the project was done, the program manager suggests to the project manager that it is
time to put this information into the permanent storage database. Where do they mean?
t
eC) Recently, the team has noted an issue that will slow down the work progress, if not block progress completely. One team member was quick to enter the
issue into the issue log, and now the team is looking to the project manager for direction on what to do next. You, as the project manager, would indicate to
move forward next with
B Giving a feasible date that the project team can deliver a solution.
Y OD | @ | Assigning an individual who will be responsible from this point forward until a workaround is developed.
C) A project artifact allows for someone to determine the history of a project and allows future project managers to learn from the development of the
deliverables.
Y A [>| True
B False
The team is made up of many experts in various areas of the project. Frequently, the project manager is comfortable with giving direction to individuals and
making choices for the team. This is best represented by which management style?
YA [2] Autocratic
B Laissez faire
C Persuasive
D Democratic
© Hl There is a recent college graduate on your team, and this team member is curious about the team charter. They share with you that they understand the
team charter to be the outline of the sponsor's vision for the best outcome from the project. Is this thinking true or false?
Y A [2] False
B True
Hl Which of the following options are not considered interpersonal and team skills? (Choose two.)
Y A | Controlling teams
B Political awareness
Y C | Scheduling tasks
D Active listening
©) Hl As a new project manager, you will be leading a team from the beginning for the first time. To make sure that things go well, you wish to assure that as many
stakeholder requirements are met as possible. Of the following, which stakeholder category gets the highest attention from most teams?
Cc Seller requirements
|
Co) A The types of resources most likely included in specific resource calendars would include all of the following except:
A Physical materials
Y B | Email software
C Equipment/machines
D Employees/contractors
I JN Weise
A You have been working on the adaptive project with your team for many months. It appears that the project will be extended again because the client wishes
to add even more features. You are uncertain how this will affect the budget. What is the best response?
A Determine whether the budget reserves have all been used for prior risks.
x B Ask the financial group whether there are management reserves to cover these expenses.
Cc (o) Refer to the contractual agreement's terms and conditions for added features.
D Check with the project manager to determine if activity cost reserves were set aside.
The project team you manage is used to hybrid projects and shares both predictive and adaptive/agile tools with each other. The client you work with is
more interested in seeing results rapidly than in long-term plans. Which of the following schedule models would be appropriate? (Choose two.)
A Network diagram
Y B [a | Burnup chart
4| Cc [a | Task board
D Schedule calendar
A Your team has been using Kanban for the duration of your current project. One of the participants who just joined the team asks what the benefits are over
planned work packages. You would explain all of the following except
D The principle is based on lean and avoids wasted steps and processes.
® Hl Use of a Gantt chart is primarily to show the work packages, sequencing, relationships, and resources in a visual format for faster interpretation by
participants.
A False
Y B [2] True
A Which of the following would be most appropriate for determining all stakeholder requirements?
A Document analysis
Y B /@ | Focus groups
C) Hl During a negotiation with an external client, you have decided that for the sake of time, you cannot look for solutions that help with both parties and accept
that both must give up something. This is an example of the compromising conflict management approach.
Y A [2 | True
B False
A What are the broad categories of risk classification? (Choose two.)
t
©) Hl Match the topic to the appropriate column: environmental enterprise factors (EEFs) or organizational process assets (OPAs).
Term Description
D Financial conditions
“~ D) Cultural influences
A There are laws that the project manager should not be making the primary estimates
B This is usually the job of the project manager, but they should do it this time to help
¥|C [a] The individual performing the work understands the risks
¥ D [=| Each individual should have a better concept of their own level of effort required
© A At the beginning of a project, the sponsor/owner and project manager frequently get together with the team to identify stakeholders and their overall
participation in the project. Of the following, which is the most problematic level of engagement?
A Leading
B Supportive
YY C [2] Resistant
D Neutral
C) A Match the performance review methods in one column and the root cause analysis tools in the other.
Process Description
L. .) Scatter diagram
| Vo UVUIIEUL
The senior management in your organization has recently heard about Agile as a new way of managing projects and is asking for your advice on whether
Agile would be the right approach for the next systems implementation. What would be the best advice you can give them?
Y A 2 | We should use an Agile suitability questionnaire to assess the culture of the organization, the skill sets of employees, and the project itself to
determine whether Agile would be the right approach.
B Because the organization does not have any experience with Agile it would be best to hire an independent Agile coach who can assess whether
Agile will be the right fit based on the culture, team skills, and nature of the project.
Cc Agile requires interaction between individuals, collaboration with customers, and delivery of working software, rather than comprehensive
documentation and quick responses to changes.
D Because project value is regularly delivered and key stakeholders are regularly involved, and because Agile enables you to change requirements
throughout the project, this would be a very good approach for a systems implementation.
[ Vi UUIICUL
H Of the following examples, which will most likely benefit from a predictive set of project management tools?
C) As a team member, you noticed that the project manager was identifying variances during the retrospective in the last sprint or iteration. The PM is likely
doing this for all of the following reasons except:
Y OD [2 | Having a private conversation with the individual who caused the variance
q
Your organization is looking to adopt an Agile approach for the first time for an upcoming systems implementation. One of the senior managers approaches
you and mentions that he had read somewhere that Agile follows the concept of individuals and interaction over processes and tools and is asking you to
clarify what that means. What would you tell the senior manager?
A It is vital for project success to hire highly skilled team members with T-shaped skills
B The team will decide which processes and tools to use during the project
Cc If we hire a strong performing team then we don't need to worry so much about following processes and tools
¥ OD [o| An empowered team is more important for success rather than following processes and tools
The team started daily standup meetings about two weeks ago. The meetings seem to be going well, and the group has a general understanding of the
process. Of the following, which are components of the standup meeting? (Choose two.)
Y A True
B False
® A A daily standup is held in the main conference room with the project leader, team, and owner on a daily basis, but is kept to one hour maximum.
Y A [2] False
B True
© H When calculating the cost performance index of the project at any point during the life of the project, which formula would you use?
When the development of the project has reached a point where itwill be released to the end client, consumer, or general public, there is frequently a specific
cutoff date or time, which is known as:
® Hl As the current project comes to a close, there is still about $40,000 to finish the work. The project has already spent $500,000 but was estimated originally
to be $480,000. What is the “estimate to complete” from this information?
A $60,000
B $540,000
Cc $500,000
¥Y D [>| $40,000
a
C) FH Project tolerances are usually defined early in the process and include categories such as budget, schedule, product quality, and specification limits.
A False
Y B | @ | True
© H Project tolerances are usually defined early in the process and include categories such as budget, schedule, product quality, and specification limits.
A False
Y B [2] True
© H To keep the team properly motivated, it is beneficial to provide rewards and recognition on a regular basis. Of the following, which would be considered a
recognition method for someone on the team?
A Due to extraordinary efforts, when the team is done early, all go home two hours early.
B One employee stands out from the others and is promoted and given a raise.
C The person who performed well receives a spot bonus of a gift card.
as a single-delivery package.
You are managing an Agile project and working with the team to determine the work for each sprint. When will your team most likely identify initial signs of
any risks or potential issues during the sprint?
| Y Correct
®) Hl The team on which you work has completed a recent iteration. Performance reporting will likely include all of the following except
Projects that are known to have a high likelihood of change throughout the project, but a lower cost of change will likely use a number of additional tools,
such as all of the following except
A Scrum of Scrums (SoS) to scale multiple teams working on the same product.
B Disciplined agile (DA), which uses multiple methods to determine the best way of working.
“Y C |e] Critical Path Method (CPM), which uses a predicted duration for the longest path.
D Scale Agile Framework (SAFe) for enterprise scale and lean development.
| FS UICVITEUCL
C) H As the leader of the project, you have been asked to assess where the team will need more assistance in coming phases of the project. Which two tools
would you use for this purpose?
x A PDM
B [=] WoW
C WBS
o [i wor
t
©) A Organizations that stay stagnant end up losing their market leadership capabilities. This situation is unfortunate but can be improved with a variety of skills,
including all of the following except
Y A [2] Encouraging the team to stay the course and keep to the established practices for uniformity
B Focusing on learning now for the future, which requires ongoing skill development
C Suggesting using alternative methods for an organization that traditionally uses one life cycle only
D Encouraging all coworkers and staff to be patient and realize the effort to move forward
| The purpose of a bidder conference is most likely to include all of the following except.
C) Hl The smallest segment of work that may be produced at a given time and that still provides some value is essentially the definition of which term?
A User task
A Of the following, which items would not be relevant to a contract change control system? (Choose two.)
Due to complications of the project missing customer satisfaction metrics, being late and over budget at the 50 percent complete points, which of the
following options would be considered quality management data visualizations? (Choose two.)
A Statistical sample
B Checklist
¥ C¢ [a | Control charts
¥Y OD [a | Histograms
'
H Someone asked if the documentation of project requirements is unique to agile type projects, and you tell them, “Yes.”
A True
Y B False
C) Hl The team has settled down to another end of iteration discussion about what went well and what did not. They are looking at the data and trying to
determine which features and stories flowed well and which were a challenge. At the end of the discussion, they determine one process to change for the
next iteration. This is known as a lessons learned exercise.
A |o| False
x B True
Hl Which of the following quality experts derived the concept of many small changes for improvements?
A Deming
B Taguchi
C Juran
Y OD Kaizen
| yuu
© Hl At the initial stages of a project plan, the team will need to determine how delivery will be made. This could be in a single launch or delivery or could be
incremental and delivered in stages. Of the following, which is not incremental in delivery?
Y A |e] The opening of a new retail store with grocery, clothing, and automotive sections
D The release of a new semi-autonomous car that will have upgrades to fully autonomous over time
© A Agile uses a far more flexible scheduling approach by using time boxes or windows between the ceremonies. Which of the following is not an attribute of
agile scheduling techniques?
B Higher priority stories that do not fit the current iteration will go into the product backlog.
C Based on the iterative process, the schedule may have no end date.
Y D [o| Progressive elaboration allows for details to be added during the retrospective.
A Of the following, which will be the least important to the project team member who has expressed various emotional states due to ongoing time and budget
pressures?
B Being adaptable in how various approaches or team members try new things, differently from their approach
“| C [2 | Processing all conditions without expressing any feeling so as to keep things professional
D Providing for an innovation mindset looking for solutions and possible improvements to conditions
ql
A Audits would be completed for which of the following TWO purposes?
A To Evaluate ways that the project team can reduce their workload.
A Of the following options, which is least likely to be included in the contract with an external supplier?
® Hl Several knowledge transfer techniques can be used to help organizations retain information and experience between staff. What are the top two?
“| C Ei Work shadowing
D Project reporting
t
H When you are working with a project team to outline the ultimate risk priorities, they are frequently broken down into which areas? (Choose two.)
Y A [a | Impact
B Positive
Cc Strategy
¥Y OD [a | Likelihood
Term Definition
eC) When you are referring to team compliance efforts, all of the following must be addressed except one that would allow tailoring. Which of the following is
the exception?
A Government regulations
B Corporate policies
YY Cc [2 | Team development
D Project risk
U
H Of the following, which roles are a part of the project manager’s description during conflict? (Choose two.)
A [a Formal
B Remote
YC [a | Informal
x D Onsite
u
©) Hl Ineffective conflict management methods on a project team can be catastrophic. Some of the most likely results include and
B Greater collaboration
YY C [a | Reduced productivity
¥ OD | a | Destructive behaviors
Hl Many times, in a risk register, the team is looking to categorize risk to respond to the potential upside or downside outcomes more efficiently. Which of the
following is least likely an effect-based risk classification?
Y A [2 Noting any regulations that arise due to industry advances in new technology
B Maintaining a ruthless focus on the minor or major fluctuations in currencies, tariffs, and finance that affect total costs
C Evaluating the scope modifications that occur due to potential internal or external scope creep
D Monitoring any major impacts to schedule plans and timing of main deliverable
A The current organization for which you work requires that projects follow strict protocols and are approved by a specific body of senior leaders. Of the
following, which elements are covered under project governance? (Choose two.)
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| Y Correct
A Match the definition with the term for the benefits management plan.
Term Definition
v
| 1. Metrics —— A. Direct and indirect measurements of the
particular benefit of interest.
Explanation
These are approximate definitions that may be found in the PMBOK Guide and other project management resources.
Lesson
Term Definition
of iterations.
&) H Which of the following would be the most beneficial key performance indicator of team cohesion?
©) Hl The product roadmap is a strategic document that gives direction on how a product, service, or result will be delivered to meet the product vision.
Y A |o| True
B False
H The stakeholders will be identified, categorized, and planned for engagement through a number of tools, including all except
A Repetitive knowledge
D Remedial knowledge
The team is focused on delivering as close to their project budget estimate as possible. Which method would be the most appropriate for them early in the
project?
Cc Parametric estimating
D Analogous estimating
C) A It is in any project team’s best interest to be aware of major risks and have a mental awareness of how certain risk events will affect the outcome. There
have been many names for this tool or document. All of the following would be included except.
A Contingency plan
C Fallback plan
Y OD [2 | Quality plan
Hl From iteration to iteration, a team will face challenges. The project leader will focus on helping the team members to overcome these issues as they arise.
Of the following, which is not one of the specific terms used for these conditions?
A Obstacles
B Blockers
D Impediments
© H Match the method with the strategy.
3. Agile
B. Focus on clearly defined deliverables
and the timing, cost, and resources
required.
Hl It's near the end of the day and you are frustrated to see that previous team members have taken shortcuts to coding, causing inefficiencies. These now
need to be fixed before any of your tasks for the sprint can be started. What should you do?
©) A When dealing with two employees who have been bickering about a specific work task, you try to encourage them to find mutual solutions. Eventually,
though, one individual decides that they just don’t want to keep discussing it and walks away saying, “You figure it out.” This would be most likely which
conflict management approach?
A Force/direct
Y B le] Withdraw/avoid
C Smooth/accommodate
D Compromise/reconcile
H The scope baseline should have the following three components: scope statement, cost estimates, and schedule milestones.
Y A False
B True
: H The concept of continuous improvement attends to uniform sales and consistent design, and maintains product quality.
A True
Y B False
Explanation
tT
H Which of the following are specifically artifacts that would be used in a Scrum framework for a project with a flexible scope? (Choose two.)
Y B | a | Burndown chart
D Kickoff meeting
>) Hl Match the following estimation techniques used for story points in the agile methodology to the description.
| 3. Historical sizing
B. Participants pull related tasks from past
L, or XL.
task.
a
©) H Developing a project scope statement requires a series of tools. Of the following, which one is least likely to be a tool for this purpose?
A Facilitation
B Multi-criteria decision-making
D Product analysis
© Hl You are currently working on a new and unique project requirement. The team recognizes the potential for all sorts of things to go wrong, but currently they
don't have the existing data from another group to determine how it will affect the project. Which classification would this fall under?
A Known known
B Unknown unknown
Cc Unknown known
() | The product owner has just accepted the deliverable of the sprint. What will be the next step for the team?
A Backlog grooming
B Sprint retrospective
C Sprint review
| Which of the following are the correct levels of stakeholder engagement from the assessment matrix? (Choose two.)
Y A Neutral
B Formal
YY C Unaware
D Informal
A During the life of the project, an issue arose, but the team found a way to reduce the impact, implemented it, and documented it. Now, to prevent any future
situation like this from arising, the team has proposed that a change request be initiated to modify how the work will be done moving forward. Which type
of a change request would this fall under?
A Corrective action
Y B [2 | Preventive action
c Defect repair
D Update
H The WBS dictionary is important to explain many of the work packages that the team has outlined. Which of the following items would certainly be included
in a WBS dictionary? (Choose two.)
Y A Ei Acceptance criteria
Hl Phases within a project may be sequential, overlapping, or a series of sequential and then overlapping, or overlapping and then sequential based on the
specific tailoring of the project.
Y A |e] True
B False
eC) H As part of a project charter you were just reviewing, you noticed that it missed the mark on two key elements of success. Which words best describe what
the project overview statement should include? (Choose two.)
A Detail
B Complete
YY C | a | Clarity
¥Y OD | a | Brevity
H Considering that a specific project team works primarily with a collective and variety of subject matter experts, what might be the greatest issue observed in
the team?
A () The possibility of a single point of failure due to resources having specific skills
C Infighting among the team members because they will all share experiences from the same perspective
x D Groupthink, where the team is experienced and always in agreement with the decisions
| vy COrrect
Term Definition
v
| ib Quality metrics A. Anevaluation of the cost and time
compared to a plan.
period of time.
Task identification for a construction project is most likely to occur during regular checkup sessions throughout the life of the project and will be added or
removed as necessary.
x A True
B (5) False
Explanation
H One of the skills that a project manager must include in their toolbox is helping to identify and fill in the gaps for a team’s skillset.
xX A False
B Lo] True
H When the organization is done developing the project results, these deliverables or features would be approved by what process tool?
A Control standards
B Gantt chart
/|C | 2 | Validation
C) H A critical path activity is usually a defined activity with the highest amount of risk to the overall project budget.
Y A False
B True
A Outlines how the deliverables will be accepted formally by the sponsor or customer
B Determines how the scope baseline will be approved and kept up to date by the team
Y C Provides the initial product backlog with features and stories clarified in a list
H The project leader should be a shining example of cultural awareness, negotiation skills, and team building.
A False
Y B True
© A During lessons learned, the team’s staff and external suppliers may be involved. The group is looking to cover all of the following topics but which one?
B Methods used to avoid or manage conflict within the stakeholders as a whole entity
Y OD |e] Components of the project that were defects mostly due to typographical issues
Value delivery is about making sure that the customer or client receives benefit and the efforts of the team focus only on work that delivers value. This
concept was developed early in the predictive project management life cycle.
Y A [@ | False
B True
Ce) During the initial portion of a project, you noted that the team has outlined the main deliverables for a well-established scope. However, this has not been
broken down into smaller subdeliverables or work packages yet. This process is frequently referred to as
Y A [2 | Decomposition
B Sprints
Cc Iterations
D Spikes
U
H One of the most popular methods to determine time and cost components of the quality question in projects is the earned value method.
Y A lo | True
B False
The concept of servant leadership was new to your team because they focused on predictive project management in the past and now are leaning more
toward a hybrid environment. All of the following would be the traits of a servant leader in this environment except.
xX A Having a strong focus on the team completing the work as rapidly as possible.
C [3] Demonstrating skills in each area so that the team can emulate this individual.
D Working based on support and removing obstacles rather than on managing the team.
The team is worried about how much they will be held accountable for failures of both work product and timing. Instead of focusing on their failures, you
really wish to improve the team’s focus on success and giving team members the authority to make decisions moving forward. All of the following efforts
will encourage such empowerment except.
© A A Pareto chart is used for ranking causes of problems from greatest to smallest with a cumulative curve above it but does not define the root problem.
Y A [2| True
B False
Term Definition
v
| AG Breach of contract A. Giving up an element or right within a
v
3. Cease-and-desist letter B. Formal documentation provided to an
L
C. Failure of one party to meet obligations
jG
D. Anexpress or implied agreement to
cover work to a specified standard for a
specified period.
() A All of the following methods would help with the collaboration of stakeholders except:
During the latest software release that was provided to the client, several of the newest employees were confused because there are several terms for the
release. All of the following would be appropriate except.
A Launchable
B Iteration release
Cc Go-live
¥Y OD [2 | Backlog burndown
| vy Correct
When you're working with your project stakeholders, there will clearly be situations in which varying styles of involvement will be necessary. All of the
following are considered steps in assuring stakeholder involvement at various levels, except.
A Involving each stakeholder at the appropriate level based on interests and impact on the project
Y B [2] Avoiding overwhelming stakeholders with too much communication and limiting outreach to a minimum
D Maintaining the relationship with each stakeholder to an assigned resource on the team
© You have been working with your team for a number of years and have found that individuals do not always work as expected in the team environment.
Sometimes they behave uncharacteristically around leadership because they get nervous. Which of the following is least relevant to organizational theory?
Y A [2 | Power/interest
grid
B Maslow’s hierarchy
D Herzberg’s theory
© A All of the following terms may be used for projects with an ill-defined scope, schedule, and budget from the outset of execution but will implement work
immediately and value will be delivered incrementally and iteratively EXCEPT which:
|
H Of the following, which two will more likely be negotiated in a project, regardless of the life cycle? (Choose two.)
B Stakeholder interests
¥Y C Performance expectations
D Regulatory obligations
H During a long-term project, many types of artifacts will be generated. Which of the following would be considered project artifacts? (Choose two.)
Y A [a | Scope baseline
Y B [a | Assumptions
C Stage approval
D Final product
A Of the following, which is least likely to be used to categorize the business environment?
A PMO
x B TECOP
C VUCA
D PESTLE
Two team members disagree about the purpose of the lessons learned exercise that occurs occasionally during the project. All of the following are
significant aspects to a lessons learned exercise being successful except.
B Both positive and improvement situations should be noted throughout the project.
Cc Do everything possible to avoid repetition of prior lessons learned or things the team “knows.”
D The details recorded will be beneficial for the team on future phases or future projects.
A The probability and impact matrix used to assess risks is primarily a tool that helps determine the detection level of a risk.
A True
Y B False
© Senior management is looking to see whether an Agile approach would be a good option for the upcoming project and is asking you for advice. What
advice would you give them?
Y A [2] Agile works best in a constantly changing business environment where small teams determine the work that will be accomplished
B Agile works best where teams are left alone to do the work throughout the project
C Agile works best in a constantly changing business environment where there is one delivery at the end of the project
D Agile works best when requirements may be changing frequently and deliverables are fixed for each iteration
You frequently will experience situations where others are facing greater turmoil than you are. If you wish to be empathetic toward those going through
challenges, you will use which approaches: (Choose two.)
Y A [a | Carefully observing those around you and listening for situations you have been through
B Addressing your self-control to respond, especially when you have not dealt with a similar situation
Cc Offering emotional support as quickly as possible even if you have not been through a situation to let the individual know that you can help
Term Definition
artifacts.
4. Configuration management
C. A system that records changes to a file
organization.
©) The team has been complaining to the manager about too many graphs and charts provided during meetings. The team wants more time to digest the
information. In this case, the best method to communicate would likely be:
A Corporate website
B Instant messaging
D Fax
When you are breaking down projects into their subtopics, predictive and agile have varying terminology. Match the terms to the predictive or adaptive/agile
toolbox.
Correct Answer
Terms Subtopics
D Epics
D) Deliverable
D) Subdeliverable
D) Subdeliverabl
ubdeliverable
D) Deliverable
D pack
Work ork package
D) Stories
D iviti
Activities
D Activities
LD) Epics D) Features
CD) Work package
| y vurreve
The project manager is currently doing their best to assure that the project will be delivered satisfactorily on time and within budget expectations. Doing so
will be tough, considering the complexity of the project. There will be many relationships involved. Of the following, which task relationships will be the most
important for the stakeholders to clearly dictate?
A Non-project-related
B Internal
Cc Discretionary
Y OD | @ | Mandatory
H Of the following, which situation is least likely to be appropriate for your project backlog?
A The team will evaluate the product backlog and determine how much work can be performed in the iteration backlog.
Y B | @ | The user will specifically request to add items to the product backlog during the iteration.
C The product owner will spend significant time refining the artifact before and during the spring planning session.
D The project leader will document updates and formulate the artifacts in a strategized way to avoid confusion.
A A project that was defined some time ago could do which of the following if it is running into a time crunch to meet the expected mandatory delivery date?
(Choose two.)
D Allow additional time and explain that it was not feasible to complete on time.
A Match the type of team member with the proper category.
—O-©-©-©
Vv
=
>
| A, Predictive |-shaped individual
Vv
Od
3. Great depth of skill in a particular area B. |-shaped individual
Vv
| 4. General specialist T-shaped individual
Vv
>
A. T-shaped individual | B. |-shaped individual |
© A Several people are helping to plan an 80th birthday party for a family member. Which of the following options would most likely fall under product scope?
(Choose two.)
“YC [a | How many chairs will be needed for the extended family
D The overall list of tasks that will be separated by categories such as planning, event, and cleanup
a
H A planning package is typically different from a work package in that it includes work content but not detailed scheduled or cost activities.
A False
Y B [2 | True
When developing features into an initial list, the owner and the team will use multiple methods to determine the priority for each. Of the following, which is
not one of the tools used in the agile methods for this purpose?
A MoSCoW model
B Paired comparison
C Kano model
D [2 | Network diagram
The team has just completed an unstructured brainstorming session and determined that the ideas may fall into a series of categories. Which of the
following would be the best tool to sort these into useful groupings?
Mind mapping
Pareto diagram
Flow charting
The current situation the team is facing requires lot of interaction with people from start to finish. Which of these may be considered a key stakeholder as
opposed to non-key stakeholders in the project?
Y A |o| The individual who asked the project manager to hire the team and perform the work
The other project manager in the organization who is performing a similar project
An external supplier who has been retained in case the current supplier is unable to perform
The community member who complained about the investment in a program they don’t support
H Of the following terms used in adaptive or agile projects, which one will be most useful in keeping the project on track regularly?
A Trend analysis
Epic completion
Y OD | @ | Iteration reviews