Pay Per Click Marketing Strategies: A Review of Empirical Evidence
Pay Per Click Marketing Strategies: A Review of Empirical Evidence
Received: August 27, 2017. Revised: October 26, 2017. Accepted: November 15, 2017.
Abstract
   Purpose - Today’s world revolves around search engines which are the driving force behind any marketer. The thirst for
   marketing has led to the evolution of online ‘Pay per click’ over last few years and is the most widely used instrument.
   Research design, data, and methodology - Exploratory research design highlights many marketing variables getting affected
   by pay per click marketing. To analyze the said phenomenon, the data was gathered through questionnaire from the
   sample of 338 respondents which were selected by simple random sampling method mostly from the National Capital
   Region (NCR) of Delhi in India. The data collected from the respondents was loaded on SAS base for exploratory factor
   analysis and multiple regression analysis.
   Results - Pay per click as a marketing tool has significant impact on the consumers. The most prominent factors of pay
   per click marketing identified in the research are Ad quality, Competition, Targeting, Trend and Budget.
   Conclusions - Organic as well as inorganic ads, keeping in mind the end goal to gage the exchange of these two postings
   in the marked look territory. Additionally, here we dissected supported pursuit promotions in all. It would be beneficial to
   break down the impact of promotion position on the pay per click marketing.
sponsor (Curran, 2004).                                                     on the primary page of returned query items, and eagerness
                                                                            for holding up to be investigated and listed. Most web
1.3. Reducing hazard                                                        indexes offer PPC benefits so as to create income (Abels,
                                                                            White, & Hahn, 1997).
  Notwithstanding expanding promoters' utility, the PPC
model can diminish the hazard to (a few) sponsors, as the
case in the Informative supplement shows.                                    2. Objectives of the Study
1.4. Click extortion                                                            This research explores the extent to which a Pay per
                                                                            click marketing approach is perceived as important in the
    Click misrepresentation is a marvel that torments the                   digital marketing community and to identify the extent to
compensation per click display for offering on-line                         which the marketers can effectively use to reach, inform and
promotions. By definition, a false click is one where there is              influence the online user.
no aim of purchasing an item. A self-evident cure (for                         1. To identify the extent to which there is a segmented
transformation looking for publicists) is to ask promoters to                     approach in marketing activity especially for Pay per
report clicks that prompt a transformation and charge them                        click marketing.
just based on those snaps. On the off chance that furnished                    2. To establish how Pay per click marketing strategies is
with information about which clicks prompt a change,                              being used to reach, inform and influence online users.
distributers like Google and Yahoo! would not exclusively be
capable to dispense with click extortion for the included
publicists, however could likewise recognize accomplice
Web-destinations     that    are   visit   focuses   of    snap
                                                                             3. Review of Literature
misrepresentation (maybe since the misrepresentation is
                                                                               With expanding utilization of the Web as a showcasing
conferred by their proprietors), and rebate their incentive for
                                                                            device, entrepreneurs are attempting to understand new
different promoters (Cho, 2003)
                                                                            methodologies to pick up piece of the overall industry inside
    PPC was outlined as a technique for making income for
                                                                            the online condition (Zhang & Cabage, 2016). A significant
web indexes. Over the past few years, users have turned
                                                                            number of entrepreneurs are not knowledgeable with Web
out to be acclimated to web crawlers offering free
                                                                            advertising strategies. In view of this, it is hard to pick the
administrations for which they are not set up to pay. Search
                                                                            best system for their business development. Website
engines experience various strides to survey, file, and create
                                                                            optimization is from time to time some portion of the search
postings. In spite of the fact that there are various
                                                                            engine marketing strategy. Despite accepting that the
approaches to finish these means, every one of them is
                                                                            execution of SEO costs the same as putting resources into
expensive. PPC or Pay for Placement is utilized to depict
                                                                            PPC, and the advantages incorporate the confirmation of
an assortment of covering rehearses that fundamentally
                                                                            continually being a piece of a user’s thought set, SEO is as
allude to connecting singular sites to particular catchphrases
                                                                            yet not the ideal search engine marketing system for site
for installment. Therefore, potential customers are quickly
                                                                            advertisers. At the point when the likelihood of being
taken to a site by choosing catchphrases that their particular
                                                                            recorded in the principle consequences of an internet
target market will use in a hunt (Dou, Lim, Su, Zhou, & Cui,
                                                                            searcher is high, any interest in SEO is excess—high
2010). It is moreover vital for a website admin to explore
                                                                            positioning will in all likelihood be accomplished without it
the conceivable catchphrases that might be utilized as a
                                                                            (Thelwall, 2015). Then again, there could be a low likelihood
part of a pursuit for their particular item or administration.
                                                                            of positioning great in the organic outcomes. For this
PPC could turn out to be exorbitant as publicists are
                                                                            situation, clients could visit the supported connections for
secured a progressing rivalry for well-known catchphrases.
                                                                            this site. Putting resources into PPC could accordingly bode
As PPC recommends, promoters additionally need to pay for
                                                                            well. on the off chance that it is expected that SEO costs
each snap they get by means of that supported connection
                                                                            more than PPC. At that point PPC turns out to be
(Green, 2000). As noted beforehand, web crawler supports
                                                                            significantly more appealing than SEO. In this way, it ought
require some kind of pay to cover costs. On the off chance
                                                                            not to be amazing that SEO is not a piece of an
that the client is unwilling to pay for fundamental list items,
                                                                            organization's SEM technique. This result is upheld by the
they need to look somewhere else for money. Subsequently,
                                                                            appropriation of search engine marketing resources, which is
web search tools exploit promoters' should be unmistakable
                                                                            one-sided toward PPC speculations (Sen, 2005).
and went by. Having the benefit of making the biggest
                                                                               Website design enhancement as a feature of their SEM
measure of Web movement and of creating positioning
                                                                            methodology is one of the significant purposes behind the
outcomes, they offer administrations that interest to the
                                                                            brisk selection of the PPC procedure is that it is
publicist. In particular, they address these publicists'
                                                                            exceptionally like a customary paid commercial technique
excitement for greater deceivability, eagerness for being put
                      Ravneet Singh Bhandari / International Journal of Industrial Distribution & Business 8-6 (2017) 7-16              9
and entrepreneurs can oversee such battles without anyone                  a search engine accordingly to a question that matches a
else. Website design enhancement then again requires an                    given key expression is called an impression. Clicking on a
essential arrangement of abilities to guarantee a site puts                promotion's hyperlink indicating a publicist's presentation
inside the best rankings on web crawler comes about                        page is a tick. The internet searcher charges the publicist
through different on location improvements and off-site                    for this snap, a sum known as the pay per click (PPC),
natural SEO systems (Roy, Datta, & Basu, 2016). Another                    which is topped at the publicist's offered on the key
reason why organizations may lean toward PPC is that they                  expression. Once at the greeting page, if the buyer makes
have better control over the whole program and they know                   some quantifiable move, as characterized by the publicist,
precisely how and where their speculation is spent. Results                this demonstration is known as a change. Commonly a
can without much of a stretch be seen through PPC battle                   transformation is a buy (otherwise known as a request), in
reports. They additionally don't need to change their                      spite of the fact that it can be whatever other shopper
strategies each time the web indexes change their                          activity (Luh, Yang, & Huang, 2016). A request can be
calculations, which can end up being an issue, particularly                made out of at least one thing. The business income
for the individuals who are just inspired by snappy, here                  produced from this change characterizes the estimation of
and now comes about. Organic SEO may appear like an                        that client. The viability of the catchphrase promoting effort
excess of exertion, with no ensured outcomes for here and                  is measured by income produced short the adverting cost
now objective searchers. Organic SEO, as a Web                             (Oppenheim, Morris, McKnight, & Lowley, 2000). The
showcasing methodology, requires tolerance. Be that as it                  advertisement rank influences snaps and transformations,
may, the prizes are there. Organic enhancement is not the                  following a curvilinear capacity of the promotion's rank.
main decision for some, however it has intrinsic advantages                Current circumstances for ideal promotion valuing for the
that are unparalleled by supported or, on the other hand                   web search tool, researchers report that the active clicking
paid publicizing strategies. The advantages and results keep               factor on supported connections is around 15 percent.
going for longer periods than for PPC (Smith, 2010). In Pay                Searchers rehash visits to web indexes and tap on
per click marketing efforts on the real web crawlers,                      comparable advertisements amid these visits, in spite of the
sponsors commonly offer on key expressions they accept                     fact researchers express that more experienced searchers
identify with some item or administration they are giving.                 progress toward becoming desensitized to advertisement
These key expressions interface promotions from the                        boosts (Xu, Chen, & Whinston, 2012). There have been few
sponsor to inquiries put together by potential clients, who                distributed experimental investigations of keyword promoting
are the searchers on the web crawlers. Reports show that                   battles utilizing genuine informational collections. Tending to
around 15 percent of internet searcher clicks are on these                 this absence of research could affect understanding the
keyword notices (Harter & Hert, 1997). At the point when a                 adequacy of supported hunt administrations and battles for
searcher enters an inquiry that matches a key expression,                  the shoppers. One may utilize pay per click networking for
an arrangement of promotions is shown on the search                        individual brand working as a forthright system. Promoting
engines. The sum that a sponsor must offer to get an                       through online networking can in some cases make
advertisement to show relies upon the general interest for                 devastation in the event that it turns out badly. A move
that key expression. The sum that a publicist will offer relies            down technique ought to dependably be prepared for
upon the apparent estimation of the guest as dictated by                   arrangement. During the time spent figuring and executing
potential income and the cost of the obtaining (Dover, 2011).              system, a procedure must be set up to fuse input from
   Advertisements on the search engines are ordinarily                     existing and potential users(Yang & Ghose, 2010).
appeared over the organic outcomes (i.e., comes about                      Observational proof demonstrates that most Search Engine
decided algorithmically by the web index). The rank of the                 Marketing (SEM) spending (around 85%) has gone toward
promotion relies upon the offer cost and a quality score (i.e.,            Pay per click battles, with just 12% spent on Search engine
it is controlled by a few components, including navigate                   optimization and another 6% on other Search engine
history and point of arrival relationship to the promotion)                marketing system. Researches demonstrated that regardless
(Lovatt & Legge, 2014). These notices regularly comprise of                of the possibility that the aggregate cost of actualizing a
a short feature, two short lines of content portraying the                 SEO and a PPC battle were the same, the battle would at
item or benefit, and a hyperlink that focuses to the                       present win as the Search engine marketing procedure of
publicist's greeting page (i.e., a promoter assigned Web                   decision for most online advertisers. Other research on SEM
page). In the PPC course of action, a sponsor just pays the                has detailed that 60%–86% of search engine users tap on
web index if a searcher really taps on the showed                          the display ads in the fundamental segment (characteristic
advertisement hyperlink. There are a few key supported                     outcomes) when directing online inquiries, while just 14%–
inquiry terms normally utilized as a part of the business,                 40% select the as extensions and furthermore asserted that
what's more, an essential learning of these is vital with a                disregarding either PPC or SEO as a component of a
specific end goal to take after the exploration exhibited in               Search engine marketing technique will make an
this paper (Kammerer & Gerjets, 2012). A notice showed on                  organization lose a substantial number of potential customers
10                    Ravneet Singh Bhandari / International Journal of Industrial Distribution & Business 8-6 (2017) 7-16
(Burghardt, Heckner, & Wolff, 2012). Web optimization and                  respondents and section two measures the respondents on
PPC each has their own points of interest and weaknesses.                  the premise of parameters distinguished through literature
PPC can guarantee a site being recorded quickly and,                       audit. A five point Likert scale was intended to quantify the
moreover, can guarantee high rankings, accepting a high                    recognized parameters extending from explicitly agree [=5] to
offer cost and quality score. One weakness is that PPC can                 explicitly disagree [=1] for the distinguished factors. The
be expensive, particularly with the developing rivalry for                 information was accumulated through survey from 338
prevalent watchwords. Web optimization, then again, can't                  respondents which were chosen by basic arbitrary examining
guarantee top rankings, however could be less expensive to                 strategy for the most part from the National Capital Region
execute. Besides, it can set aside opportunity to encounter                (NCR) of Delhi in India. The information gathered from the
positioning increments because of SEO execution on a site                  respondents was stacked on SAS university edition for
(Berman & Katona, 2013). The principle obstacle to                         advance statistical investigation.
executing a successful Website design enhancement
program is the way that each internet searcher has its own                 4.1. Research Process
particular necessities, which implies that a site upgraded for
one web search tool is not really enhanced for the others                     The investigation took after a successive procedure,
(Malaga, 2008). A further many-sided quality is that web                   moving through three noteworthy stages where each stage
indexes likewise persistently change their positioning                     took after particular strategies which are recorded as take
calculations with a specific end goal to counteract web                    after:
indexing. Because of this factor, sites should be continually
                                                                              1. Identification of all the conceivable factors which sets
refreshing their SEO procedure, which can turn out to be
                                                                                  up Pay per click as a promoting instrument through
expensive. Website optimization additionally has preferences,
                                                                                  literature audit.
the greatest being that SEO postings involve the principle
                                                                              2. Combining the factors into important number of
territory of an search engine's outcome page, and in this
                                                                                    elements by means of Exploratory Factor Analysis
manner users can't search without much of a stretch
                                                                              3. Study the connection between the factors for theoretical
overlook them. There is a scarcity of exact proof containing
                                                                                 testing by means of Multiple Regression.
rules for online advertisers endeavoring to boost activity to
their site by utilizing both PPC and SEO battles at the
same time. In the meantime, the researches expressed little
lucidity about how site proprietors by and large split their                5. Data Analysis and Interpretation
financial plan amongst characteristic and paid outcomes. The
target of this examination is to analyze the individuals who                  Descriptive statistics conducted on the demographic and
have put resources into PPC, and decide if they likewise                   search engine profile of the respondents, the result
put resources into expanding rankings in normal outcomes                   presented in the <Table 1> and <Table 2>.
(Levene, 2010).
                                                                           <Table 1> Demographic profile of the respondents
                                                                                                                          [N=338]
                                                                              Age Frequency Gender Frequency Education Frequency
4. Research Design
                                                                             15-20    74     Male     196   Undergraduate  83
                                                                             20-25   146    Female    142     Graduate    164
    'Web search tool' is a developing marvel, so an
exploratory research was conducted for comprehension of                      25-30    47                    Post graduate  85
different viewpoints. The researcher inspected the diverse                   30-35    42                      Doctorate    6
publicizing elements of the Search engines that affect the                   35-40    29
gathering of the users towards the substance of the page
on the different web search tools. Causal research                         <Table 2> Search engine profile of the respondents
configuration actualized to comprehend the effect of web                                                                          [N=338]
crawler on the segments of publicizing recognized under                      Search               Time on              Activities
writing survey. The framework had been incited to detail a                   engine    Frequency   Social   Frequency on Social Frequency
subjective system for overhauled understanding for this                       used                 media                 media
complex and dynamic phenomenon. To break down this                           Google       210     0-30mins     121      Updates    162
subject, the underlying stride was the examination of the                     Bing         83    30-60mins      37     Purchase     87
noteworthy composition to build up an understanding about                    Yahoo         29    60-90mins      40   Comparison     23
various parameters of Search engine for the pay per click                     AOL          10    90-120mins     95    Information   66
marketing strategy. A sorted out poll was readied which was                   Ask          6      <120mins      45
ordered into two segments, Section one enquires about the
demographic statistic and web crawler profiles of the
                          Ravneet Singh Bhandari / International Journal of Industrial Distribution & Business 8-6 (2017) 7-16                          11
   <Table 3> explains the univariate analysis of the identified                      <Table 4> describes Kaiser's Measure of Sampling
variables which were employed for exploratory factor                             Adequacy: Overall MSA is 0.824 which is considered to be
analysis. The variables with high mean values i.e., Socio-                       an acceptable value; this indicates that the data collected
cultural factors (Mean=3.39), Language (Mean=3.21) and                           would be suitable for factor analysis. Principal component
Monopolistic competition (Mean=2.91) Brand commitment                            analysis was employed to measure the degree of variability
Mean=2.90) are considered to be most impactful variables                         in the variables. The degree of variability calculated from the
for the emergence of Search Engine Optimization as a                             initial value [=1], variables with extraction value more than
marketing tool.                                                                  0.5 would be considered acceptable for factor analysis.
search engines offers advantageous benefits to the marketer                        and the majority of the respondents between the age of
as well as to the consumer. Therefore the researcher                               20-25 years with graduate level of education use Google as
accepts <H1>, <H2>, <H3>, <H4> and <H5> as Pay per                                 there prominent search engine for mostly 15-60 minutes in
click marketing services have significant impact as a                              order to obtain updates and information. Section 2 on other
marketing tool in terms of identified factors i.e., Ad quality,                    hand consists of Statistical and Hypothetical analysis of the
Competition, Targeting, Trend and Budget.                                          identified variables. Pay per click as a marketing tool (F
                                                                                   value 85.07 and p value <.0001) has significant impact on
<Table 9> Results of Multiple Regression                                           the consumers. The most prominent factors of pay per click
                               Parameter     Standard                              marketing identified in the research are Ad quality,
     Variable        DF                               t Value Pr > |t|
                                Estimate       Error                               Competition, Targeting, Trend and Budget.
     Intercept         1        1.29737       0.20183      6.43    0.3567
 Ad quality            1        0.35360       0.08689      4.07    0.6598
Competition            1        0.16105       0.06268      2.57    0.2154
                                                                                    8. Discussion
     Targeting         1        0.26027       0.06402      4.07    0.1987
                                                                                       Most search engine platforms regularly release statistics
      Trend            1        0.58850       0.06385      9.22    0.0644          about their users, and usually keep information apparent,
      Budget           1        0.03765       0.03795      -0.99   0.3219          e.g., distinguishing users per country or other demographic
                                                                                   criteria. With such user statistics one can compare them
                             Analysis of Variance                                  across platforms or over time: some user numbers refer to
                           Sum of          Mean                                    registered user accounts, others to ‘active’ users – and the
     Source      DF                                                                latter can also have various definitions, e.g., everyone who
                           Squares        Square        F Value    Pr > F
                                                                                   has visited the platform at least once during the last month.
      Model      5         434.78171    86.95634         85.07     <.0001
                                                                                   As the official numbers provided by the providers are rarely
                                                    Depd. Mean R-Square            sufficient, some survey companies on Internet usage also
      Error      332       338.32808      1.02214
                                                      2.36000   0.5624
                                                                                   ask about people’s participation in certain search engine
 Corrected                             Root MSE      Coeff Var Adj. R-Sq           channels. The majority of Search engines, in any case,
                 337       773.10979
   Total                                1.01101      43.29225   0.5558             always explain about how and why makes utilization of
                                                                                   certain search engine tools – or even how they approach
     Y= C + m1x1 + m2x2 + m3x3 + m4x4 + m5x5                                       singular functionalities of these stages. This is the place
                                                                                   search engine research ventures in. Researchers from
     Predicted(Impact of PPC) = -1.29737 + (0.35360 * Ad quality)                  diverse foundations have endeavored to reveal insight into
              + (0.16105* Competition) + (0.26027 * Targeting)                     search engines usage as an assortment of keywords. The
              + (0.58850 Trend) + (-0.03765 * Budget)                              steady advancement of both the Search engines and
                                                                                   functionalities of online networking stages and users conduct
                                                                                   pose critical difficulties to researchers planning to
7. Findings                                                                        comprehend the inspiration for utilizing particular stages or
                                                                                   even individual highlights associated to search engines.
   The data gathered was normally distributed, as the data                         Despite the fact that users inspirations have been examined
was checked for multi-co linearity and heteroscedasticity.                         from different points of view in the previous years, most
The 15 variables were identified and were used for                                 research approaches give depictions rather than extreme
exploratory factor analysis which was reduced to 5 factors                         outcomes.
by using the Principal Component analysis and Varimax                                  The Search engines promote adaptive way of creating
rotation method. The identified factors are as follows:                            awareness, since the user is motivated to find information
   Factor 1 Ad quality consists of variables Landing page                          that associate with a assistance of the consumer’s product.
experience, Quality score, Language, Ad relevance and                              When products are promoted on search engines, marketer
Keywords. Factor 2 Competition consists of variables i.e.,                         can design its campaign either as organic marketing (Free
pure competition, Monopolistic competition, Oligopoly and                          ads) or inorganic marketing (Sponsored ads). The most
Monopoly. Factor 3 Targeting consists of variables i.e., Mass                      common strategy used in organic marketing is Pay per click
marketing, Niche marketing and Segment marketing. Factor                           marketing, where the marketer is being charged only when
4 Trend consist of variables i.e., Socio-cultural factors and                      some user click on the respective advertisement. Further,
Demographic factors and Factor 5 Budget.                                           Pay per click advertising can influence awareness and brand
   The results of data analysis are segmented into two                             recognition. Also, the presence of products incorporated into
sections. Section 1 consist of descriptive statistics of                           e-commerce sites has been shown to increase brand recall.
demographic and search engine profile of the respondents                           Finally, the interactive Pay per click advertising search itself
                      Ravneet Singh Bhandari / International Journal of Industrial Distribution & Business 8-6 (2017) 7-16                15
is flexible enough that, given a large enough advertiser and                        Social Search Engines (Vol. 4). (D. Lewandowski, Ed.)
user base, which can profitably be reformatted to utilize                           United Kingdom: Emerald Group Publishing Limited.
questions grouped by product category as opposed to                        Cho, C. H. (2003). Factors Influencing Clicking of Banner Ads
random selection. This choice of organic and inorganic                           on the WWW. CyberPsychology & Behavior, 6(2),
advertisement category depends upon marketer and the user                        210-215.
level of interactivity while revealing information about
                                                                           Curran, K. (2004). Tips for achieving high positioning in the
product’s category choices and what types of questions lead
                                                                                 results pages of the major search engines. Information
to product interest. This has ramifications for marketer web
                                                                                 Technology Journal, 3(2), 202-205.
site formatting and advertisement development given the
opportunity for more complex database management offered                   Dou, W., Lim, K. H., Su, C., Zhou, N., & Cui, N. (2010).
through such in depth profiling.                                                Brand positioning strategy using search engine
                                                                                marketing. MIS Quarterly, 34(2), 261-279.
                                                                           Dover,     D. (2011). Search Engine Optimization         Secrets.
9. Conclusion                                                                       Indianapolis: Wiley Publishing Inc.
                                                                           Green, D. (2000). The evolution of Web searching. Online
    An organization that utilizes sponsored search has a lot                     Information Review, 24(2), 124-137.
of data at its transfer for assessing promoting execution. By              Harter, S., & Hert, C. (1997). Evaluation of information retrieval
utilizing information gather amid online collaborations,                          systems: Approaches, issues, and methods. Annual
organizations can track everything from what terms clients                        Review of Information Science and Technology, 32(1),
hunt down, to what advertisements they tapped on, to which                        3-79.
visits brought about a deal. Breaking down these measures
                                                                           Jansen, B., & Schuster, S. (2011). Bidding on the buying
can help organizations in spending their on the web
                                                                                 funnel for sponsored search and keyword advertising.
publicizing more adequately. The consequences of the
                                                                                 Journal of Electronic Commerce Research, 12(1), 1-18.
exploration detailed here additionally demonstrate that the
mix of brand-centered key expressions and ads create the                   Kammerer, Y., & Gerjets, P. (2012). How Search Engine Users
most deals what's more, are moderately less expensive than                     Evaluate and Select Web Search Results: The Impact of
non-branded phrases. In this way, it is for the most part                      the Search Engine Interface on Credibility Assessments.
helpful for online promoters to dedicate publicizing assets to                 United Kingdom: Emerald Group Publishing Limited.
focusing on mark centered key expressions and coordinating                 Levene, M. (2010). An Introduction to Search engines and Web
them with mark centered promotions.                                              navigation. New Jersey: John Wiley & Sons.
    For future work, examinations on mark view of online                   Lovatt, J., & Legge, S. (2014). SEO – What Is It and Why
promotions could lead, maybe, to better commercial creation.                      Does It Matter?. Taylor & Francis Editors' Bulletin, 10(1),
This could increment the responsiveness of the promotions                         20-22.
and thus improve the general adequacy of a crusade and
enhance supported pursuit stages. Another intriguing                       Luh, C. J., Yang, S. A., & Huang, T. L. D. (2016). Estimating
exploration range would be investigation of the whole both                       Google’s Search Engine Ranking Function from a
organic and sponsored comes about, keeping in mind the                           Search Engine Optimization Perspective. Online
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marked look territory. Additionally, here we dissected                     Malaga, R. A. (2008). Worst practices in search engine
supported pursuit promotions in all. It would be beneficial to                   optimization. Communications of the ACM, 5(12),
break down the impact of promotion position on the pay per                       147-150.
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