Number Description Short description Opened Incident Task Summary

INC570140 One drive One drive issue, 2024-07-29 02:40:04 No Tasks

2
INC570253 issue,
Facingfiles
pop files are not syncing
Facing pop up issue 2024-07-29 10:45:21 No Tasks
8
INC570294 up issue
User in in Outlook
Could you in prod
please 2024-07-29 14:04:56 No Tasks
6
INC570331 Network Id : add
host: AMER user 2024-07-29 17:16:20 No Tasks
0
INC570331 bekdcpwavylg001.ih
host: 2024-07-29 17:17:01 No Tasks
3
INC570333 bekdcpwyntap001.ih
host: 2024-07-29 17:23:10 No Tasks
5
INC570333 bekdcpwjmpjp001.ih
host: 2024-07-29 17:23:11 No Tasks
6
INC570336 https:// bekdcpwadiap002.ih
host: 2024-07-29 17:30:07 No Tasks
2
INC570337 xwiki.ihg.glo
https:// dcad1dwtstap002.ih
host: 2024-07-29 17:34:25 No Tasks
6
INC570338 xwiki.ihg.glo
https:// dcad1sw04awb001.i
host: 2024-07-29 17:36:07 No Tasks
5
INC570339 xwiki.ihg.glo
https:// HAPHPROSVRPRB
host: 2024-07-29 17:39:10 No Tasks
4
INC570391 xwiki.ihg.glo
SAP Access HELISROSVRPRB0
SAP Access 2024-07-29 23:30:50 No Tasks
7
INC570473 object: 2024-07-30 06:07:01 No Tasks
0
INC570472 iadd1pwrpavw005.ih
object: 2024-07-30 06:07:01 No Tasks
9
INC570479 https:// iadd1pwrpaap010.ih
host: 2024-07-30 06:39:44 No Tasks
6
INC570500 xwiki.ihg.glo
https:// iadd1swrpavw022.ih 2024-07-30 08:31:52 No Tasks
host:
0
INC570549 xwiki.ihg.glo
Hi Team, iadd1swrpavw019.ih
Windows - unable to 2024-07-30 10:53:50 No Tasks
4
INC570555 Outlook not perform
Outlook change
not ableonto 2024-07-30 11:19:12 No Tasks
8
INC570587 able to
https:// accessTCS-RPA-
host: 2024-07-30 13:27:47 No Tasks
0
INC570590 xwiki.ihg.glo
https:// iadd1swrpavw021.ih 2024-07-30 13:38:41 No Tasks
host:
1
INC570684 xwiki.ihg.glo
https:// iadd1swrpavw027.ih
host: 2024-07-30 23:25:48 No Tasks
5
INC570745 xwiki.ihg.glo IADD1PWRPAAP04
object: 2024-07-31 05:06:57 No Tasks
0
INC570745 iadd1pwdesap002.ih
object: 2024-07-31 05:06:57 No Tasks
1
INC570757 Up to Friday iadd1pwdeswb001.i
Tableau Server sync 2024-07-31 05:55:23 Tasks On Hold
7
INC570818 lunchtime,
https:// with
host:AD changes 2024-07-31 08:53:06 No Tasks
2
INC570849 xwiki.ihg.glo
I can't D6Z37ND2.Amer.C
I can't access 2024-07-31 10:43:05 No Tasks
9
INC570856 access
https:// password
host: central as 2024-07-31 11:01:05 No Tasks
0
INC570868 xwiki.ihg.glo
https:// iadd1pwrpavw020.ih 2024-07-31 11:44:03 No Tasks
host:
6
INC570878 xwiki.ihg.glo
https:// iadd1pwrpavw008.ih
host: 2024-07-31 12:17:32 No Tasks
5
INC570910 xwiki.ihg.glo
https:// iadd1pwrpavw008.ih
host: 2024-07-31 14:37:07 No Tasks
4
INC570910 xwiki.ihg.glo
https:// PVGD2PWAD6AP0
host: 2024-07-31 14:37:07 No Tasks
3
INC570910 xwiki.ihg.glo
https:// PVGD2PWAD6AP0 2024-07-31 14:38:16 No Tasks
host:
9
INC570910 xwiki.ihg.glo
https:// PVGD2PWAD6AP0
host: 2024-07-31 14:38:16 No Tasks
8
INC570911 xwiki.ihg.glo
https:// PVGD2PWCTXAP0
host: 2024-07-31 14:38:17 No Tasks
0
INC570911 xwiki.ihg.glo
https:// PVGD2PWAD6AP0
host: 2024-07-31 14:38:17 No Tasks
1
INC570911 xwiki.ihg.glo
https:// PVGD2PWCTXAP0 2024-07-31 14:38:23 No Tasks
host:
2
INC570911 xwiki.ihg.glo
https:// PVGD2PWCTXAP0
host: 2024-07-31 14:38:23 No Tasks
3
INC570911 xwiki.ihg.glo
https:// PVGD2PWCTXAP0
host: 2024-07-31 14:38:53 No Tasks
5
INC570912 xwiki.ihg.glo
https:// PVGD2PWAD6AP0
host: 2024-07-31 14:40:02 No Tasks
1
INC570914 xwiki.ihg.glo
https:// PVGD2PWAD6AP0 2024-07-31 14:50:37 No Tasks
host:
5
INC570926 xwiki.ihg.glo
https:// PVGD2PWSQLDB0
host: 2024-07-31 15:59:43 No Tasks
7
INC570953 xwiki.ihg.glo
https:// sjcd1pwsqldb003.ih
host: 2024-07-31 19:29:52 No Tasks
0
INC570966 xwiki.ihg.glo
https:// iadd1pwrpavw027.ih
host: 2024-07-31 21:28:05 No Tasks
3
INC570969 xwiki.ihg.glo
https:// IADD1PWRPAAP04 2024-07-31 21:40:47 No Tasks
host:
1 xwiki.ihg.glo shadcpwad2ap002.
INC570977 https:// host: 2024-07-31 22:22:37 No Tasks
6
INC570999 xwiki.ihg.glo sjcd1pwlgmap002.ih
object: 2024-08-01 00:34:18 No Tasks
1
INC571004 https:// mksd1pwsvcap001.i
host: 2024-08-01 01:19:25 No Tasks
8 xwiki.ihg.glo mksd1pwsvcap001.i
Updated State Priority Assignment group Assigned to Configuration Item
2024-07-30 01:15:46 Work in 4 - Low IY-GLBL-OCC Piyush
2024-07-29 15:50:29 Progress
Work in 4 - Low IY-GLBL-OCC Gautam
Mainak
2024-08-01 01:49:34 Progress
Work in 4 - Low IY-GLBL-OCC Dutta
Jyoti Kumari
2024-07-29 17:39:40 Progress
Work in 4 - Low IY-GLBL-OCC Jyoti Kumari bekdcpwavylg001
2024-07-29 17:39:40 Progress
Work in 4 - Low IY-GLBL-OCC Jyoti Kumari bekdcpwyntap001
2024-07-29 17:37:31 Progress
Work in 4 - Low IY-GLBL-OCC Jyoti Kumari bekdcpwjmpjp001
2024-07-29 17:37:31 Progress
Work in 4 - Low IY-GLBL-OCC Jyoti Kumari bekdcpwadiap002
2024-07-29 17:36:21 Progress
Work in 4 - Low IY-GLBL-OCC Jyoti Kumari dcad1dwtstap002
2024-07-29 17:36:22 Progress
Work in 4 - Low IY-GLBL-OCC Jyoti Kumari dcad1sw04awb001
2024-07-29 17:36:50 Progress
Work in 4 - Low IY-GLBL-OCC Jyoti Kumari HAPHPROSVRPRB0
2024-07-29 17:39:56 Progress
Work in 4 - Low IY-GLBL-OCC Jyoti Kumari 1
HELISROSVRPRB01
2024-07-29 23:53:48 Progress
Work in 4 - Low IY-GLBL-OCC Areen
2024-07-30 06:21:46 Progress
Work in 4 - Low IY-GLBL-OCC Agrawal
Piyush
2024-08-01 00:33:22 Progress
Work in 4 - Low IY-GLBL-OCC Gautam
Piyush
2024-07-30 07:49:07 Progress
Work in 4 - Low IY-GLBL-OCC Gautam
Rajesh iadd1swrpavw022
Progress
2024-07-30 09:13:01 Work in 4 - Low IY-GLBL-OCC Upadhyay
Rajesh iadd1swrpavw019
Progress
2024-07-30 13:34:54 Work in 4 - Low IY-GLBL-OCC Upadhyay
Lokesh
2024-07-30 14:09:18 Progress
Work in 4 - Low IY-GLBL-OCC Yadav
Lokesh
2024-07-30 13:32:19 Progress
Work in 4 - Low IY-GLBL-OCC Yadav
Lokesh iadd1swrpavw021
Progress
2024-07-31 04:23:16 Work in 4 - Low IY-GLBL-OCC Yadav
Jyoti Kumari iadd1swrpavw027
Progress
2024-07-30 23:27:27 Work in 4 - Low IY-GLBL-OCC Piyush iadd1pwrpaap042
2024-07-31 05:08:58 Progress
Work in 4 - Low IY-GLBL-OCC Gautam
Akanksha
2024-07-31 05:08:59 Progress
Work in 4 - Low IY-GLBL-OCC Kumari
Akanksha
Progress
2024-07-31 12:49:25 Work in 3- IY-GLBL-OCC Kumari
Akanksha
Progress
2024-07-31 09:56:31 Work in Moderate
4 - Low IY-GLBL-OCC Kumari
Akanksha D6Z37ND2
2024-07-31 11:58:20 Progress
Work in 4 - Low IY-GLBL-OCC Kumari
Akanksha
2024-07-31 11:13:45 Progress
Work in 4 - Low IY-GLBL-OCC Kumari
Akanksha iadd1pwrpavw020
2024-07-31 11:58:45 Progress
Work in 4 - Low IY-GLBL-OCC Kumari
Akanksha iadd1pwrpavw008
2024-07-31 12:50:45 Progress
Work in 4 - Low IY-GLBL-OCC Kumari
Akanksha iadd1pwrpavw008
2024-07-31 14:39:20 Progress
Work in 4 - Low IY-GLBL-OCC Kumari
Lokesh pvgd2pwad6ap002
2024-07-31 14:39:20 Progress
Work in 4 - Low IY-GLBL-OCC Yadav
Lokesh pvgd2pwad6ap002
Progress
2024-07-31 14:39:21 Work in 4 - Low IY-GLBL-OCC Yadav
Lokesh pvgd2pwad6ap002
Progress
2024-07-31 14:39:21 Work in 4 - Low IY-GLBL-OCC Yadav
Lokesh PVGD2PWCTXAP00
2024-07-31 14:39:21 Progress
Work in 4 - Low IY-GLBL-OCC Yadav
Lokesh 3
pvgd2pwad6ap002
2024-07-31 14:39:21 Progress
Work in 4 - Low IY-GLBL-OCC Yadav
Lokesh PVGD2PWCTXAP00
Progress
2024-07-31 14:39:22 Work in 4 - Low IY-GLBL-OCC Yadav
Lokesh 3
PVGD2PWCTXAP00
Progress
2024-07-31 14:39:22 Work in 4 - Low IY-GLBL-OCC Yadav
Lokesh 3
PVGD2PWCTXAP00
2024-07-31 14:39:41 Progress
Work in 4 - Low IY-GLBL-OCC Yadav
Lokesh 3
pvgd2pwad6ap002
2024-07-31 14:43:05 Progress
Work in 4 - Low IY-GLBL-OCC Yadav
Jyoti Kumari pvgd2pwad6ap002
Progress
2024-07-31 15:23:54 Work in 4 - Low IY-GLBL-OCC Lokesh PVGD2PWSQLDB00
2024-07-31 16:00:39 Progress
Work in 4 - Low IY-GLBL-OCC Yadav
Lokesh 2
sjcd1pwsqldb003
2024-07-31 19:50:05 Progress
Work in 4 - Low IY-GLBL-OCC Yadav
Lokesh iadd1pwrpavw027
2024-07-31 21:36:10 Progress
Work in 4 - Low IY-GLBL-OCC Yadav
Jyoti Kumari iadd1pwrpaap045
2024-07-31 21:49:25 Progress
Work in 4 - Low IY-GLBL-OCC Jyoti Kumari
Progress
2024-07-31 22:26:26 Work in 4 - Low IY-GLBL-OCC Rajesh sjcd1pwlgmap002
2024-08-01 00:40:06 Progress
Work in 4 - Low IY-GLBL-OCC Upadhyay
Rajesh
2024-08-01 01:24:47 Progress
Work in 4 - Low IY-GLBL-OCC Upadhyay
Rajesh
Progress Upadhyay
Configuration Item Name Work notes Requested by Resolve code Resolution Summary
Swathy K S
Sanju
2024-07-31 Thomas
Haripriya
08:10:48
2024-07-29 Jayan
- M
BigPanda
17:16:21 - Integration
2024-07-29 BigPanda
17:17:02 - Integration
2024-07-29 BigPanda
17:23:11
2024-07-29 Integration
- BigPanda
17:23:11
2024-07-29 Integration
- BigPanda
17:30:07 - Integration
2024-07-29 BigPanda
17:34:25 -
2024-07-29 Integration
BigPanda
17:36:07 -
2024-07-29 Integration
BigPanda
17:39:11 - Integration
Elizabeth
2024-07-30 Shults
BigPanda
06:07:01
2024-07-30 Integration
- BigPanda
06:07:01
2024-07-30 Integration
- BigPanda
07:49:07 - BigPanda
2024-07-30 Integration
09:13:01 - Integration
Rajesh
Guttikonda
Harihaerun
2024-07-30 AG
BigPanda
13:32:19 -
2024-07-30 Integration
BigPanda
13:38:42 -
2024-07-30 Integration
BigPanda
23:25:48 -
2024-07-31 Integration
BigPanda
05:06:58 -
2024-07-31 Integration
BigPanda
05:06:58 -
2024-07-31 Integration
Graham
12:17:56 -
2024-07-31 Marcus
BigPanda
08:53:07 - Integration
Melanie
2024-07-31 Schwindt
BigPanda
11:01:05 -
2024-07-31 Integration
BigPanda
11:44:04 -
2024-07-31 Integration
BigPanda
12:17:33 -
2024-07-31 Integration
BigPanda
14:39:20 -
2024-07-31 Integration
BigPanda
14:39:20 -
2024-07-31 Integration
BigPanda
14:39:21 -
2024-07-31 Integration
BigPanda
14:39:21 -
2024-07-31 Integration
BigPanda
14:39:21 -
2024-07-31 Integration
BigPanda
14:39:21 -
2024-07-31 Integration
BigPanda
14:39:22 -
2024-07-31 Integration
BigPanda
14:39:22 -
2024-07-31 Integration
BigPanda
14:39:41 -
2024-07-31 Integration
BigPanda
14:40:02 -
2024-07-31 Integration
BigPanda
15:23:54 -
2024-07-31 Integration
BigPanda
16:00:40 -
2024-07-31 Integration
BigPanda
19:50:05 -
2024-07-31 Integration
BigPanda
21:28:06 -
shadcpwad2ap002.amer.co 2024-07-31 Integration
BigPanda
rp.local, 21:40:47 - Integration
 2024-07-31 BigPanda
22:26:19 -
2024-08-01 Integration
BigPanda
mksd1pwsvcap001.ihgext.gl 00:40:07 -
2024-08-01 Integration
BigPanda
obal, 01:24:47 - Integration