SONALI.MANOJ.

LUND
LinkedIn link: https://www.linkedin.com/in/sonali-lund-421367140/
Permanent Address: M.S Building No:19, Room No:667, Chembur
Colony, Mumbai – 400074
E-mail id: - sonali.noni59@gmail.com
Mobile No: - +91-9653474532

CARRER OBJECTIVE:

To grow with an esteemed organization where I can explore my talent, develop understandings and skills to
enhance organization’s image, my future prospects and become an asset for the organization.

Skills:
Client-Focused Solutions Experience, Project Management, Ability to Communicate Client Needs with Staff,
Talent for Influencing Client Management, Ability to Manage Multiple Projects and Relationships
Simultaneously, Negotiation Skills, Listening Skills, Communication Skills, Presentation Skills, Time
Management Skills, etc.

Professional Experience (Total Work Experience – 10 years 11 months)

4th Employer : Pioneer Infotech Pvt. Ltd.

Designation : Client Account Manager - Recruitment
Tenure : 5 years 3 months (January, 2019 till March, 24)

Key Responsibilities:

 Generate sales among existing client accounts, including upselling and cross-selling.
 Operates as the point of contact for assigned client.
 Develops and maintains long-term relationships with accounts.
 Makes sure clients receives requested services in a timely fashion.
 Communicates client needs and demands to employer company.
 Forecasts and tracks client account metrics.
 Manage projects within client relationships, working to carry out client goals while meeting company goals.
 Identifies opportunities to grow business with existing clients.
 Coordinate with staff members working on the same account to ensure consistent service.
 Use data to analyze and optimize recruitment processes.
 Oversee recruitment systems and tools, reporting and analytics, onboarding, employer branding, employee
referral, etc.
 Keep records of client transactions.
 Understand market conditions, trends, and business growth targets to develop a recruitment strategy.

Highlights:

 Fetched business of 7 crores in 12 months of handling Wipro Digital client by placing 180 candidates.
 Received an appreciation from Wipro for timely support and closing the assigned target of joiners.
 Previous Professional Experience

3rd Employer : Starchase Executive Search

Designation : Client Manager - Recruitment
Tenure : 1 year 3 months (October, 2017 till December, 2018).

Key Responsibilities:

 Prospect for potential new clients and turn this into increased business.
 Cold call as appropriate within your market or geographic area to ensure a robust pipeline of
opportunities. Meet potential clients by growing, maintaining, and leveraging your network.
 Identify potential clients, and the decision makers within the client organization.
 Research and build relationships with new clients.
 Set up meetings between client decision makers and company’s practice leaders/Principals.
 Plan approaches and pitches. Work with team to develop proposals that speaks to the client’s needs,
concerns, and objectives.
 Participate in pricing the solution/service.
 Handle objections by clarifying, emphasizing agreements and working through differences to a positive
conclusion. Use a variety of styles to persuade or negotiate appropriately.
 Present an image that mirrors that of the client.
 Handling end to end recruitment.

2nd Employer : Select Jobs Pvt. Ltd.

Designation : Assistant Recruitment Manager
Tenure : 1 year 10 months (April, 2015 till January, 2017).

Key Responsibilities:

 Involved in end-to-end recruitment.

 Understand the manpower requisition from the concerned department and client.
 Sourcing candidates for the open positions from various channels such as referencing, company’s own
database, Job Portals i.e. Monster, Naukri, and networking tools such as LinkedIn channels.
 Handled the team of 5-6 recruiters.
 Develop a pool of qualified candidates in advance of need of clients by conducting the recruitment drive
on regular basis & also through personal Interviews.
 Screening the candidate by conducting telephonic or personal interview as the case may be.
 Arranging the technical interview and coordinating with the concerned clients.
 Being first point of clients.
 Maintain and updating the data of the candidate.
 Lead the creation of a recruiting and interviewing plan for each open position.
 Efficiently and effectively fill open positions.
 Vendor Management.

Highlights:

 Received an appreciation from clients for giving correct candidates and that to on time.
 1st Employer : Sakhi Engineers Pvt. Ltd.
Designation : Client Relationship Manager
Tenure : 2 years 7 months (August, 2012 till February, 2015).

Key Responsibilities:

• Building and maintaining relationships with clients and key personnel within customer companies.
• Conducting business reviews to ensure clients are satisfied with their products and services.
• Alerting the sales team to opportunities for further sales within key clients.
• Letting customers know about other products the company offers.
• Attending meetings with clients to build relationships with existing accounts.
• Achieving client relationship targets and KPI’s as set by the Head of Sales.
• Working closely with Account Managers and Sales Consultants.
• Escalating and resolving areas of concern as raised by clients.
• Carrying out client satisfaction surveys and reviews.
• Monitoring company performance against service level agreements and flagging potential issues.
• Updating the CRM and ensuring account managers are aware of changes within clients.
• Passing leads to the sales team and following up on progress.
• Liaising with internal departments to ensure client needs are fulfilled effectively.
• Strong interpersonal skills and an ability to build rapport with customers.
• Previous sales experience and an organized approach to work.
• Hardworking with a strong work ethic.

Highlights:

 Received an appreciation from clients for quick response and has also closed the deal of Rs.75 lakhs with
Kenya client.

EDUCATIONAL QUALIFICATION:

Month/ Year Degree Institute Board / Univ. Class (%)

V.E.S College
APRIL,2012 B.COM (B &I) Mumbai st
(Chembur, Mumbai) I Class(63.00)

FEBRUARY, Swami Vivekanand Jr. College,

H.S.C Maharashtra st
2009 Mumbai I Class(71.00)

National Sarvodaya High

MARCH, 2007 S.S.C. Maharashtra st
School, Mumbai I Class(65.07)

ACADEMIC SCHOLARSHIP & AWARDS:

 Certification in Sindhi Course affiliated from National Council for Promotion of Sindhi Language, ranked first
class.
COMPUTER PROFICIENCY:

 Operating Systems : Windows XP, Windows Vista.

 Software’s : MS Office.
 Diploma In Office Automation : First class (2009).

EXTRA CURRICULAR ACHIEVEMENTS:

 Actively participated in seminar at Padmashree Dr. D. Y. Patil University (Navi Mumbai) on Finance.
 Participated in Sindhi Inter-College Dance Competition at K.C College (Churchgate).
 Participated in college fest “Euphonity” was selected as Head of Security Department and was selected
for an appreciation prize.

PERSONAL DETAILS:

 Date of birth : 22nd September, 1991

 Languages known : English, Hindi, Marathi & Sindhi.
 Marital Status : Single.
 Sex : Female.
 Nationality : Indian.
 Hobbies and Interests : Reading Books, Dancing.

PLACE: Chembur, Mumbai

DATE: 8th May, 24

SONALI.M.LUND