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Research Technology Management
STRATEGIES
and its stakeholders (e.g., the communities in which it is
located).
September—October 2005
ECONOMIC BENEFITS
Environmental
SOCIAL BENEFITS
benefits w
W
Environmental protection and Improved health and welfare; Improved quality of life for
resource conservation on local, preservation of ecosystems for employees and society as a
regional, and global scales future generations whole
Figure 1.—Sustainable development involves the integration of three goals: environmental stewardship, social
responsibility and economic prosperity for both the enterprise and society as a whole. In a successful
sustainability-focused business strategy, these three goals are inter-related and support each other.
seven
sevenkey environmental key
and societal issues
envirthat
change, and filter them through the lens of sustainability
change and filter them
emerged from the research), and the lastthro
three are
to develop a comprehensive strategy for the industry as a
to develop a comprehensive
focused on enabling processes: st
whole. The
whole. The study
studyincluded
includeda aseries
seriesofof stakeholder
stakeholder
"dialogues"
"dialogues"ininsix
sixlocations around
locations aroundthethe
world, aimed
world, at • at
aimed • Climate
Climate protection.—Establish
protection.—Establish corporate
corporate carbon
carbon manman
gaining insight
gaining insightinto
intohow
howthethecement
cement industry
industry is viewed agement
is viewed programs,
agement programs,set
setcompany-specific and industry
company-specific and industry
by people
by peoplewho
wholive
livenear
near cement
cement plants,
plants, environmental
environmental widewide medium-term
medium-term COzC02 reduction
reduction targets,
targets, andand initiate
initiate
governments, the
groups, governments, the academic
academic community,
community, long-term
long-term process
process and product
product innovation.
innovation,
employees
employees within
within the
theplants,
plants,and
anda arange
rangeofofother
other stake
stake
holders. • Resource productivity.—Facilitate the practice of
industrial ecology (10) and eco-efficiency in the cement
industry.
September—October
September—October 2005
2005 35
September—October 2005
alternative
alternativefuels andfuels
raw materials
and inraw kilns; materials
set up a in kilns; set up a
Health
Healthand Safety
and Task
Safety
Force and
Task
establish
Force
a healthand S and
and establish a health
safety
safetyinformation
information
exchange; develop
exchange;
an industry develop an industry
protocol
protocol for airfor
pollution
air emissions
pollution
measurement,
emissions
moni measurement, moni
toring
toring and reporting;
and reporting;
develop an Environmental
develop andan Environmental and
Social
SocialImpact
Impact
AssessmentAssessment
process; and investigate
process;
use and investigate use
of
ofkey
key
performance
performance
indicators for monitoring
indicators progress
for monitoring progress
on sustainability.
on sustainability. broad-based sustainable systems
broad-based sustainable systems industry. industry.
Arizona Arizona
„ , . , , „ , , Al . might also be considered might also be a "living
considered laboratory"
a "living laboratory" for arid for arid
Only
Only time
time andand thethe market
market will willtell
tellwhether
whetherthis thismature mature ? . , ... . . . , r
, , ... , - rx. ^ and semiarid lands, which and semiaridcomprise
lands, which comprise moremorethan a thirdthan
of a third or
industry
industry will will bebe strongly
strongly affected
affected by bythe thepressurespressuresfor for, T, ^ ^ . ,.
the developable
the land in the world. The
developable
state has a diverse
J J j i thp nnoh a onn in fno n/nrm I hp cfofp noc o riuiprop
sustainability
sustainabilityand the role that radical and
innovation the
plays in role that
population,
population,
located in both large cities and dispersed loc
meeting
meetingits challenges. its challenges.
rural rural
towns, reflecting a spectrum of challengestowns,
to sus re
tainable
tainable economic development. econom
AA
Customized
Customized
Strategy for Sustainable Strategy for
Economic
Economic Development
Development In an earlier study, Battelle
In an earlier study, identified
Battelle identified sustainable sustainable
Systems
Systemsfor
forArizona
Arizonasystems as one of four
systems as"technology platforms"
one of four "technology platforms" that could that could
bebediscerned
discerned
among the among
core competencies
the ofcoreArizona's
competencies of Arizona's
Asthe
As the previous
previous case
case study study just
just discussed, discussed,
companies thatresearch
research companies
universities
universities
that could serve as the that
that
engines
could
of serve as the engines of
compete
compete in thein the marketplace
marketplace must develop
must develop individualized economic
economic growth. individualized
growth.
For example, theFor example,
Consortium for the the Consortium for the
strategies
strategies uniqueunique to their
to their situations andsituations
competencies.Studyandof Rapidlycompetencies.
Study of Rapidly
Urbanizing Regions atUrbanizing
Arizona State Regions at Arizona State
Developing
Developing a strategy
a strategy aimed regional
aimed at sustainable at sustainable is a world leader,isasregional
University
University a world
indicated by theleader, as indicated by the
economic
economic development
development
can follow a similar
can follow
approach. Aa extension
similar
extension ofseveral
of several
approach.
ofofitsits studies
A to other
studies to other cities
cities around
around
sustainable
sustainable regional
regional strategy
strategy should should
consider the compe-theconsider
theworld.
world.The
Thethe compe
project
project endeavoredto
endeavored toconvert
convertthe the oppor
oppor
tencies
tencies within
within the regionthe
(e.g.,region (e.g.,
types of skills types
available of inherent
tunities
tunities skills in
inherent available
in thesustainable
the sustainablesystems
systems platform
platform into
into
within
within companies,
companies, government government agencies,
agencies, universities aadevelopment
development universities
path,with
path, witha avision
vision
toto guide
guide thethe process
process
and
and other
other research
research facilities),facilities), its natural
its natural resources, and its resources,
and
and identification
identification and
ofof its
the
the investments
investments requiredtotocreate
required createa a
sustainability
sustainability challenges
challenges (including
(including environmental environmental
and sustainable systems
sustainable and
systemsindustry
industry from
fromboth
boththe
theexisting
existingandand
social
socialissues). issues). emerging technology base.
emerging technology base.
In
In2003 and 2004,
2003 andBattelle's
2004,Technology PartnershipTechnology
Battelle's The methodologyPartnership
included: The methodology in
Practice
Practiceconducted
conducted
a study for the aArizona
study Commerce
for the Arizona Commerce
and
and Economic
Economic Development Commission and the
Development Commission
• Analysis of and the
national • Analysis
and international of trends.
market national an
Arizona
Arizona Department of Commerce, in
Department of association
Commerce, with For in association
example, the U.S. marketwith For example,
for advanced municipal the U
Arizona's
Arizona's public universities and the Arizona Board
public universities andof the
waterArizona Board of
treatment technologies waterto treatment
is expected grow at an tec
Regents,
Regents, entitled: DevelopmentDevelopment
entitled: and Investment Prospec and average
Investment
annual rate Prospec-
of 23.1 percent.average annual rate o
tus
tus to to
Create
Create
a Sustainable
a Sustainable
Systems IndustrySystems
in Arizona Industry in Arizona
(16).
{16). Arizona
Arizona is the firstisstate
the first
known state
to examine • A benchmarking
theknown to examine analysis the
of other
• Astates and regions
benchmarking a
potential
potential for sustainable
for sustainable
systems from asystems considering elements of
statewide perfrom a statewide per- consideringsustainable systems, to identify
elements
spective
spective in order
in to develop strategies
order to develop that leverage best practices
strategies that andleverage
other lessons best
learned. practices
For example, six and oth
industry
industry and university
and university assets
assets in the creation U.S. states and two international
of newin the creation of new U.S. states regions have displayed
and two i
markets,
markets, companies and companies
jobs. and jobs. an impressive
an impressive commitment
commitment to sustainability as a funda to
mental
mental ethicethic
of government
of government
and private-sectorand opera
private-s
During
During theofcourse
the course the study,ofthe the
planningstudy,
team foundthe planning team found tions.
tions.
that
that Arizona
Arizona
is home tois numerous
home companies
to numerous committed companies committed
to
tosustainable
sustainablebusiness practices
business (e.g., practices
over 100 compa(e.g., over 100gap
• An infrastructure contpa- • An intensive
analysis, through infrastructure
uni
nics
nies focus
focus on prevention
on pollution pollution prevention
and recycling, and and government
versity, recycling, and versity,
and industry interviews togovernmen
deter
over
over 50 focus
50 focuson energy onefficiency).
energy Arizona
efficiency).
also Arizona
mine strengths, also mine
opportunities, strengths,
weaknesses and threats oppor
possesses
possesses entrepreneurs
entrepreneurs
and university and research university
facing theseresearch facing
industries in Arizona. these federal
For example, industries
strengths
strengths that, collectively,
that, collectively, could form the basis could form
for a funding thebetween
is split basisseveral
for agencies
a funding
without cenis split be
Research
Research • Technology
• Technology
Management Managem
Risks Associated with Innovating (and Not Innovating) producing a set of standardized commodity products). In
1975, the mini-mill was introduced as a new process that
Innovation can be risky. When established industrial produced a product, initially considered inferior to normal
players that already occupy a strategic position try to stra
steel, that eventually took over 40 percent of the market.
tegically innovate toward sustainability, they will have to
manage their existing strategic position while movingThe mini-mill process recycles scrap steel, drastically
into a new one. In the process, they may have difficulty reducing virgin material and energy use. It was first used
escaping their mental models of who their customers to convert scrap steel into reinforcement bars (a low
really are and what they should be offering those margin product), which are used in concrete construction.
customers. They may have to overcome complacency andThe mainstream steel industry, which was focused on
increasing its revenues from high-value products, had little
managerial confidence in their current situation. This is
especially problematic when a company or an industry concern
is for this new entrant capturing a low-margin segment
profitable and successful. Accomplishing sustainabilityof the market. Mainstream steel industry profit margins
actually increased when mini-mills were first introduced.
oriented innovation requires strong leadership, long-term
vision and an expanded view of risk. As Hardin Tibbs Over
of time, the mini-mill technology improved, and the
the Global Business Network wrote (18): quality of its products increased to the point where it could
September—October 2005
Several
Severalsteps have already
steps been taken
havetoward the
already
vision. been taken toward the vision.
Arizona
Arizona Governor Janet
Governor
Napolitano recently announced
Janet Napolitano recently announced benefits-including
benefits—incluilng
the
theformation of "Water University,"
formation of "Water an interdisciplinary __ , , , , , _ , an
University," . . , _interdisciplinary
, j ,,,,,, , _
of the state's three universities focused on G||| U LH ! jgJ |[lll[rj|[rj|l K ji risks and benefits of
collaboration of the state's three universities focused on
collaboration
water
water research,
research,
community assistance
community
and economic assistance and economic
development.
development.The governorThe
also established
governor a workingalso established a working
group
group
ment
ment
to recommend
to recommend
of renewable
policy actions to promote
of renewable
energies and energy
policy
energies
develop
actions to promote develop
efficiency inand energy efficiency in
M innovating.
not innovating.
Arizona.
Arizona.The U.S.The
Department
U.S.of Department
Agriculture has bro of Agriculture has bro
ken
ken ground
glOUltd on Arid-Land
011 a $28 million a $28Agricultuial
million needsArid-Land
and aspirations mostAgricultural
efficiently. .. . [I]nnovation
needscanandenable
aspirations most efficiently. ... [IJnnovation can enable
Research
Research Center in Center in toMaricopa,
Maricopa, Arizona, Arizona,
be completed our global to be
economy to depend morecompleted
on human ingenuity ourthan on theeconomy to depend more on human ingenuity than on the
global
inin
2006.2006. In the
In addition, addition, theofArizona
Arizona Department exploitation of Department of more sustainable
nature. If we are to become in theof nature. If we are to become more sustainable in the
exploitation
Commerce
Commerce is adding a is adding
business a representa-
development business development
way we live our lives, we must representa
find new ways to do oldwaythings,
weaslive
well our lives, we must find new ways to do old things, as well
tive
tive to recruit
to recruitand fosterandsustainable
fostercompanies. as new ways companies.
sustainable to do new things (3). as new ways to do new things (3).
This
This typetype
of comprehensive effort, taken on a broad
of comprehensive geo- Developing
effort, takena sound broad geo Developing
on asustainability-focused strategy is a sound sustainability-focused strategy is
graphic
graphic scale and
scalebuilding
andupon a foundationupon
building of existing not an easy process.
a foundation of As not an easy
the Arizona Department
existing of process. As the Arizona Department of
and
and emerging
emerging core competencies, is being implemented Commerce
core competencies, is being example Commerce
demonstrates, the strategy
implemented develop example demonstrates, the strategy develop
ininsimilar ways in ways
similar other regions of the U.S.regions
in other and abroad. ment
of theprocessU.S.
may involve
and market
abroad. analysis, ment
benchmarkprocess may involve market analysis, benchmark
As
Asit it unfolds, it may serve
unfolds, as a guiding
it may serve example
as aofguiding
how ing, gapexample
analysis, visioning
of how ing,strategy
and detailed gap analysis, visioning and detailed strategy
science
science and technology
and technology may be used to helpmay be used Similarly,
build a development. to help build
in the cement astudy,development.
a great deal Similarly, in the cement study, a great deal
framework
framework for sustainable regional development.
for sustainable The of effort
regional was placed on gathering
development. Thebackgroundof effort
informawas placed on gathering background informa
opportunity
opportunity for industrial
for R&D leaders in building
industrial R&Dthis tion and in
leaders studying in detail the
building this tion and studying in detail the sustainability-related
sustainability-related
framework
framework is significant, but their role is stillbut
is significant, not well issues role
their affecting
isthat not well issues affecting that industry.
industry.
still
defined.
defined. IndustrialIndustrial
organizations, organizations,
including the Indus including the Indus- „ , , . ■ , • c j
. , „ , - ^ f . .' . , ,j . Some suggestions for developing
Some suggestions sustainabihty-iocused
for developing sustainability-focused
trial Research
trial Research Institute,
Institute, are are beginning
beginning to addressto addressthis this . . ■ • , ,
, „ strategies include: strategies include:
challenge.
■ Ensure
Ensure that that many
manysustainability-focused
sustainability-focused options
options
forfor
DevelopingSustainability-Focused
Developing Sustainability-Focused Strategies the future are being considered.—Explore a wide range
Strategies the future are being considered.—Explore a wide range
of innovative,
innovative, sustainability-focused
sustainability-focusedopportunities
opportunitiesthat
that
The two
The two case case studies
studies presented
presented here here demonstrate
demonstratethe the can simultaneously
can simultaneously result in additional
result revenues,
in additional revenues,lower
lower
steps
stepsthat
thatcan be be
can taken to incorporate
taken sustainability
to incoipoiate into a into a costs,
sustainability costs,higher
higherproduct
product value,
value, or
or otherwise
otherwise lead to
strategy
strategy for
forbusiness
businessgrowth—be
growth—beit it forfora company,
a company, an an economic prosperity
economic prosperity.
industry as a whole, or a region. As the cement industry
case suggests,
case suggests,such
suchstrategies
strategies need
need to to realistically
realistically ■ Examine
taketake ■ Examine the the options
options from
from a holisticenvironmental
a holistic environmental
into account
into accountboth
boththethedrivers
drivers forfor sustainability
sustainability the the cindand
and and societal
societal perspective.—Considerthe
perspective.—Consider thefull
fullrange
rangeoiof
impediments that
impediments that may
may bebe encountered.
encountered.Business
Businessleaders environmental
leaders environmental and quality-of-life
and quality-of-life effectseffects
of allofthe
all the alter
alter
sustainable development
who believe sustainable development is is an important natives.natives.
an important Tradeoffs
Tradeoffs will have
will have to beto considered;
be considered; lifecycle
lifecycle
elementof
element oftheir
theirstrategy
strategy(or(or perhaps
perhaps a long-term
a long-term assessment
impera- assessment
impera techniques
techniques andand tools
tools toto estimatethe
estimate thevalue
valueto
to
tive for
tive for survival)
survival)must
mustfind
findthethesustainable
sustainable products, societysociety
products, of various
of various innovations
innovations couldcould
be be employed.Some
employed. Some
processes and
processes andnew
newventures
ventures that
that contribute
contribute products
to improved products
to improved or process
or process changes
changes maymay reduce
reduce oneenviron
one environ
environmentaland
environmental andsocial
socialconditions
conditions while
while maintaining mental
maintaining mental or societal
or societal problem
problem butbut create
create others.The
others. Thefull
full
enhancing profitability.
or enhancing profitability.Strong
Strongleadership
leadershipfrom
from CEOs, impactimpact
CEOs, of changes
of changes should
should be fully
be fully evaluated.
evaluated.
CTOs and other corporate leaders is important. And
■ Consider
Considerstakeholders
stakeholdersperspectives.—Identifying
perspectives.—Identifying
innovation
innovation is element,
is a key a key as element,
the statement as below
the statement
high below high- • . , , , . , , \ , . , V , , /
... J b internal (enterprise) and internal external (enterprise)stakeholders
and external stakeholders ofot anyany
lights:
° '' business decision is an important business decisionstep in the
is an important process.
step in the process.
Companies
Companies have the
have the opportunity opportunity
to improve to improve people's lives through _ . , .... ,, „ 7
people's lives through
what
what they
they do and howdo
they and how
do it, and in doingthey
so, builddo
theirit.
■ Consider
and in doing
business.
financial
so. build risks business.
their and benefits, "including
Considerthe financial risks
Both
Both technological
technological and
and social innovation can social
do much toinnovation
improve risksdo
can andmuch
benefitsto of not innovating.—Competitors,
improve risks and benefits of not
quality
quality ofaddress
of life and lifethe and address
depletion of resourcesthe depletion
and the build-up suppliers, customers,
of resources and the andbuild-up
new entrantssuppliers,
to an industrycustomers, and n
ofpollution
ofpollution around
around the world. Markets the world.
foster innovation by Markets
encour (e.g., developers
foster innovation of "disruptive"
by encour-technologies)
(e.g.,pro developers of disr
aging
aging experimentation
experimentation and rewarding thoseand rewarding
ideas that motingthat
meet people's those ideas sustainable
meet products/processes
people's motingcould takesustainable
market products/p
Research
Research • Technology
• Technology
Management Management
September—October 2005