iane, a young woman in her mid-twenties, is sitting at her laptop, browsing a travel website.
She's been living abroad for the past
few years, and she's starting to feel homesick for the Philippines.
iane(to herself) I really need a break. I've been working non-stop, and I'm feeling burned out. A trip home to the Philippines would
be the perfect way to relax and recharge.
iane starts looking at flights to Cebu City, where her best friend, ebeb, lives. She finds a round-trip ticket for a good price, and she
books it immediately.
Iane (to herself) I can't believe I'm actually going home! I'm so excited.
iane then starts looking for hotels in Cebu City. She wants to stay in a place that's close to the city and has good amenities. She finds
a hotel that she likes, and she books a room for the one week
iane (to herself) This is going to be the best vacation ever!
INT. ebeb APARTMENT - DAY
ebeb is sitting at her kitchen table, drinking coffee and scrolling through her phone. She gets a call from iane
iane: Hey, guess what? I'm coming home to the Philippines!
ebeb : OMG! That's amazing! When are you coming?
iane: I booked a flight for next week and a hotel for us to stay for a while, its called silent oasis near country mall I'm so excited to
see you!
ebeb: Me too! I can't wait to catch up.
Anna and Sarah continue to text back and forth, making plans for Sarah's trip.
EXT. CEBU CITY AIRPORT - DAY
Sarah walks out of the airport terminal and into the warm Philippine sunshine. She takes a deep breath of fresh air and smiles.
SARAH (to herself) I'm finally home!
Anna is waiting for Sarah outside the airport. They hug each other tightly.
ANNA (smiling) I'm so glad you're here!
SARAH (smiling) Me too!
Anna and Sarah drive to Anna's apartment. Sarah is amazed by how much Cebu City has changed since she left.
SARAH (to Anna) I can't believe how much this city has grown! It's so different from when I used to live here.
ANNA (laughing) I know, right? It's crazy.
NI ADTO NA SILA SA HOTEL PARA MAKA CHECK IN
JEM: (lobby greeter): Good Day! Welcome to Silent Oasis. We're thrilled to have you with us. Lemme take your luggage to the front
desk. If there's anything you need assistance with, feel free to ask.
IANE AND EBEB: Thank you! We're looking forward to our stay.
LINDSEY: Welcome to Silent oasis hotel, your tranquil haven in the heart of the city ,how can I assist you today
Iane:Hi, we have a reservation for a standard room under iane gomez and we would like to pay in advance.
Lindsey: Great! Let me pull up your reservation.. Ah, here it is. Iane gomez is registered here for a three night stay at our standard
class room. You've booked a business room for three nights. Is everything correct?
Ebeb: Yes, that's right. Are there any additional amenities we should know about?
Lindsey: Your business class room and this includes you free breakfast and lunch. Just wait for the confirmation slip and ill hand you
your key card and ill contact a butler for you maam, for now please sit and relax at our lounge! Your total bill will be 13,546 pesos,
would like it credit or in cash?
Iane: ill use a credit card please
Jaymar: Great, I just need a valid ID maam and the confirmation code that was sent to you, And can you also sign here maam to
confirm your payment and here is your receipt slip. Would like two or one key card?
Iane: Ok thank you! One key card is fine!
Lindsey: Ok here is your key card and your receipt maam, the key card holds the room number of your room, and ive contacted a
personal butler for you to carry your luggage to your room maam, have a great day!
Kenn: Hello good day maam and sir, ill be your personal butler and ill guide you to your room!
(NI adto mo kunohay sa room)
Ebeb: wow what a cozy room we have!
iane: I know right!
Jem: This is the standard class room that has an exclusive access to our free wifi and a mini bar, where you can enjoy yourself with
free drinks and meals. If there's anything you require – from dinner reservations to arranging transportation – please don't hesitate
to let me know and feel free to dial 0 have a nice day and enjoy your stay here at silent oasis!
Iane og ebeb: Ok thank you! Kenn, well keep that in mind
During their second day at the hotel, ebeb contacted the housekeeping to provide them extra towels.
Ebeb: Hi, this is Justin Swift in Room 130. We were wondering if we could get an extra towel delivered to our room.
Jaymar: Of course, We'll have a towel sent up to your room shortly.
ebeb: Ok thank you very much!
Jaymar: Housekeeping, please?
Housekeeping: Yes, this is housekeeping.
jaymar: Hi, this is the front desk. We have a guest in room 123 who has requested an extra towel. Could you please send one up as
soon as possible?
Jean: Sure, I'll send one right up.
jaymar: Thank you very much
[A few minutes later]
jean: Front desk, I'm at the door of room 130.
jaymar: Okay, thank you. I'll let the guest know.
[The front desk calls the guest room]
jaymar: Hello, room 123?
ebeb: Yes?
jaymar: Housekeeping is at the door with an extra towel.
ebeb: Oh, great. Thank you.
[The guest opens the door and takes the towel from housekeeping]
Jean: housekeeping!, heres the extra towel you’ve requested maam!
Guest: Thank you very much!
jean: You're welcome. If there's anything else you need during your stay, just let us know.
NI ORDER SI FILYAN OG BREAD AND COFFEE COMBO SA MENU
ebeb: Hi, I'm craving a simple breakfast in my room. Can I get some two fresh bread and a two cup of cappuccino and a flat white?
lindsey: Of course! I'll arrange that for you. Would you like it at a specific time?
ebeb: How about in 30 minutes? Thanks!
lindsey: Perfect, I'll note that. I'll contact room service for you. Enjoy your breakfast!
[Front Desk contacts Room Service]
lindsey: room service please?, we have a guest in Room 302 requesting fresh bread and a cup of coffee in 30 minutes. Can you take
care of that?
Room service (jem): Absolutely! We'll have it delivered to Room 130 right on time. Anything else they might need?
lindsey: That should be it. Thanks a lot!
jem: Front desk, I'm at the door of room 130.
lindsey: Okay, thank you. I'll let the guest know.
[The front desk calls the guest room]
lindsey: Hello this is the front desk, room 130?
iane: Yes?
lindsey: The kitchen is at the door with your bread and coffee combo.
iane: Oh, great. Thank you so much!
lindseyr: your welcome!
[The guest opens the door and takes the food and beverage from the kitchen staff]
iane: Thank you very much
jem: You're welcome. Please enjoy your meal and make sure to be cautious cause its still warm and hot!
Iane: yes, thank you very much
CHECK OUT!
iane: Hello, we would like to check out at room 130, here is our keycard.
Jaymar: Good day sir! May i ask your name sir?
Iane: Iane gomez
Jaymar: Ok lemme just confirm, its seem that you already settled payment.
ianet: by the way, I ordered a breakfast combo during my stay. Will that be added to my final bill or do I need to settle that
separately?
jaymar: Yes, it's all taken care of. We charged it to the card you provided during check-in and It's included in the overall charge. Your
card on file has been billed for the entire stay, including the breakfast and any other services.
Guest: Oh, right. I forgot about that. Got it. Thanks for making it hassle-free! Thanks for clarifying!
Jaymar: that’s great to hear, one last thing sir, may I ask for you to sign and file this evaluation form for me sir?
Iane: sure!
Jaymar: I hope you enjoyed your stay. How was everything here at silent oasis?
iane: Absolutely, your business lounge was one of a kind!
ebeb: It was excellent, thank you. Smooth check-in, comfortable room, and the breakfast was delicious.
jaymar: Its nice to hear you enjoy our business lounge, as we provide only the best for you maam and sir! Hoped you enjoyed your
stay here and your always welcome to stay here anytime!
ebeb: We really did Thank you so much!
iane: Thank you kaayo!
Lindsey: ive contacted the butler that assisted you during your check in maam to help assist you for your departure!
Iane: that’s such a convient thing, thank you so much!
jem: I trust you had a comfortable stay. Is there anything I can assist you with before you depart?
iane: Everything was perfect. Thank you for your assistance. Could you call this number for us?
jem: Of course, consider it done. Your transportation will be ready by the time you're set to leave.