INTRODUCTION

This is our project about HOTEL

MANAGEMENT SYSTEM to manage
bookings, employees, rooms,
service and hotels efficiently
in order to provide best
service. We have implemented
this project using the concepts
of database designing along with
frontend using c# and MS Sql
Server to make our program more
efficient. We have provided few
services such CRUD operations
for all aspects where required.
We have also tried to manage
project security and integrity
using various constraints and
abstracting data.
 ADVANTAGES
 Sometime it happens that the rooms get
booked soon when one visits the place
therefore user can make advance booking
using this system.
 It saves user time in searching a room.
 The system is useful as it calculates an
exact cost of rooms for requested number
of days.
 It saves organization resources and
expenses.
 This system is effective and saves time and
cost of users.

Disadvantages
 The booking process usually requires a
customer identity, which the system cannot
detect.
 It requires a reliable internet connection.
 Purpose
The Software Requirements Specification
will provide a detailed description of the
requirements for the Hotel Management
System .This SRS will allow for a complete
understanding of what is to be expected from
the newly introduced system which is to be
constructed. The clear understanding of the
system and its’ functionality will allow for the
correct software to be developed for the end
user and will be used for the development of
the future stages of the project. This SRS will
provide the foundation for the project. From
this SRS, the Hotel Management System can
be designed, constructed, and finally tested.
 factors
 Room management

 Housekeeping Management

 Guest management

 Accounting Management

 Channel Manager

 Reporting and Analytics

 Integrations

 Mobile accessibility

Maintenance
In hotels, there are generally four main types of
maintenance workers, who work together to
maintain the hotel’s assets:

 Maintenance Technicians: Maintenance

technicians are responsible for the upkeep of
the hotel’s assets, which they inspect and
service.
 Maintenance Managers: Maintenance
managers organize the maintenance team’s
work and make sure it has the necessary
resources.
 Maintenance Engineers: Hotels with higher
maintenance needs may also hire hotel
maintenance engineers to oversee and
optimize the maintenance team’s work and
work closely with hotel maintenance
managers.
 Housekeeping: All hotels require janitors or
custodial staff to perform routine maintenance
for guest services. This includes room cleaning
and general cleaning or upkeep of the shared
spaces throughout a hotel.
Hotel maintenance needs are diverse. This means that
maintenance personnel must have broad expertise and be
able to quickly adapt to new challenges and find solutions
to all kinds of problems.

Scope of the Project

The introducing software, Hotel Management
System which is going to be implemented for the
Hotel that will automate the major operations of
the hotel. The Reservation System is to keep track
in room and hall reservation and check
availability. The Room
Hotel Management System is for manage all
room types room services. The Inventory Control
System will keep track in all inventories of the
hotel and guest details will handled by guest
management. Administration department will
monitor the all. The End Users Are Owner,
Manager and Receptionist. Owner can access to
all system functionalities without any restrictions.
Manager can access to all system functionalities
with limited restrictions. Receptionist can only
access to the Reservation management section.
Safety, easiness of using and most importantly
the efficiency of information
CONCLUSION
The conclusion of this project is A Hotel
management system is a computerized
management system. This system keeps the
records of hardware assets besides software of
this organization. The proposed system will keep
a track of Workers, Residents, Accounts and
generation of report regarding the present
status. This project has GUI based software that
will help in storing, updating and retrieving the
information through various user-friendly menu-
driven modules .The project “Hotel Management
System” is aimed to develop to maintain the day-
to-day state of admission/Vacation of Residents,
List of Workers , payment details etc. Main
objective of this project is to provide solution for
hotel to manage most there work using
computerized process. This software application
will help admin to handle customers information,
room allocation details, payment details, billing
information.etc. Detailed explanation about
modules and design are provided in project
documentation. The existing system is a manually
maintained system.
 Introduction
The project, Hotel Management System is a
web-based application that allows the hotel
manager to handle all hotel activities
online. Interactive GUI and the ability to
manage various hotel bookings and rooms
make this system very flexible and
convenient. The hotel manager is a very
busy person and does not have the time to
sit and manage the entire activities
manually on paper. This application gives
him the power and flexibility to manage the
entire system from a single online system.
Hotel management project provides room
booking, staff management and other
necessary hotel management features. The
system allows the manager to post available
rooms in the system. Customers can view and
book room online. Admin has the power of
either approving or disapproving the
customer’s booking request. Other hotel
services can also be viewed by the
customers and can book them too. The system
is hence useful for both customers and
managers to portable manage the hotel
activities.

purpose
The design of our project is based on Software as
Service. Firstly, we are the super admins of this
application and the hotel owners can get our
application on subscription based model. We will be
registering the hotels in database and authenticating
them to use this application. The purpose is to build
this in a way that this reduces the manual and paper
work for managing hotels, guest’s and employee’s
data. Moreover, we have also added to functionality
to provide hotel reports in order to maintain the
record of bookings and payments. We have
provided full rights to user where he can add,
update, search and delete information when
required. Best database design is used in order to
increase efficiency of managing data from various
hotels
FACTORS
oAdding, updating, deleting
and searching Hotels.
oGenerate hotel reports
based of bookings. •
Adding services.
oAdding employees.
oAdding guests
oMaintaining payments of
guests.
oMaintaining revenue of
hotel.
 maintenance
o Maintenance technicians handle a wide range of
responsibilities so they tend to be “jack-of-all-trades”
type workers. Their tasks include regularly scheduled
maintenance as well as corrective maintenance
performed on a hotel’s numerous systems. Maintenance
workers might also be involved in keeping up the
grounds and exteriors of buildings.
o Maintenance supervisors oversee the actions of
maintenance technicians and may also help with regular
maintenance tasks themselves. In addition, they report
to maintenance directors on various metrics, such as
scheduling, regulatory compliance, and safety.
o Directors of maintenance handle high-level planning and
hotel up-keep tasks, including working with supervisors,
reporting to the hotel manager, and creating policies for
their workers to follow.

In addition to maintenance workers, cleaning and

housekeeping staff play a key role in detecting problems.
Communication between maintenance and housekeeping
should be open enough that it facilitates resolution of
minor problems as they’re found. This communication is
typically handled through work orders submitted to the
hotel’s maintenance department.
 CONCLUSION
Overall, the project has achieved its
objectives. This was an attempt to
create a database management
system for hotel where a DBA can
easily manage the hotels, rooms,
bookings, guests, employees,
departments, services, etc. and other
things as well, easily and quickly.
Overall, it is huge area and we tried to
cover most of the parts of it. If we see
this project in a long run, the world is
changing and now everything is
digitalize so this will be a productive
and to optimize work load of everyone
and reduce human efforts and work
load and replace manual paper work.