Airport Observability
Delivering high-quality digital passenger experiences with NETSCOUT solutions
TICKETING KIOSKS:
Self-service kiosks for printing boarding passes can
only be successful if the ticketing app is responsive.
BAGGAGE DROP:
Applications and RFID technology used to track
luggage and associate it to passenger ticketing
must perform properly to prevent lost luggage,
manual processes and frustrated travelers. PARKING:
Application services for ticket payment and fully
functioning barrier arms for entry/exit.
SECURITY/TSA:
TSA leverages high-performing technology that
requires application performance to properly scan BAGGAGE CLAIM:
bags and conduct passenger imaging. Applications and RFID technology used to track
luggage and associate it to passenger ticketing and
pick-up carousels must perform properly to prevent lost
luggage, manual processes and frustrated travelers.
RETAILERS/BUSINESSES:
Airports are filled with retailers and businesses that
require application performance to carry out
services like: mobile order pickup, credit card IOT DEVICES WITH MOBILE APPS:
authorizations and POS systems, dine-in Mobile apps are used for on-the-go travelers
restaurants, shopping stores, and self-service downloading boarding passes, checking in for
payment kiosks for refreshments. flights, messaging, communicating using
voice/video, and much more.
AIR TRAFFIC CONTROL:
Radio equipment requires clear, consistent VoIP WI-FI:
technology between all parties to manage incoming Wi-Fi connectivity is needed for remote work,
and outgoing aircrafts. streaming services, social media, hotspots, and
more as travelers keep themselves busy throughout
the airport.
SIGNAGE:
Digital signage is used throughout the airport to
PASSPORT SCANNING /
communicate flight and gate information, making
the performance of the applications feeding this IMMIGRATION:
technology critical to transfer vital information. From egates to customs, a seamless immigration
experience requires reliable application
performance to swiftly verify traveler information.
LEARN MORE | netscout.com/solutions/transportation/airports
EIG_012_EN-2401 11/2024
