ANISH KUMAR D
E-mail : djanishkumar@gmail.com Phone : 9846799211
Address : #12/40, ATHIPALY, GUDALUR, THE NILGIRIS -643212
Objective
Looking for a new and challenging position, one which will make best use of my existing skills and experience and also
further my personal development.
Qualifications
BSc (COMPUTER SCIENCE)
BHARTIYAR UNIVERSITY ARTS AND SCIENCE COLLEGE, GUDALUR
Higher Secondary
GOVT. HIGHER SECONDARY SCHOOL, GUDALUR
SSLC
ST. MARY'S HIGH SCHOOL, GUDALUR
Professional Profile
Exceptional Customer Service Skills with a Professional Attitude
Ability to Plan and self-organize to complete the work within stipulated time
Take responsibility of assigned work
Customer Service Skil
Work experience
VISION 2020 Maketing Ltd., Gudalur 08/06/2011 — 08/12/2011
MARKETING EXECUTIVE
Communicating with customers and managing customer relationship
Arrangung the effective distribution of marketing material
Maintaining and updating customer database
Contributing to and developing marketing plans & strategies
Supporting marketing manager and other collegues
VISION 2020 Marketing Ltd., Gudalur 09/02/2011 — 22/11/2012
TEAM LEADER
ANISH KUMAR D 1
Develop a strategy the team will use to reach its goal
Providing training to the team members
Communicate clear instructions to team members
Monitor team members participation
Manage the flow of day to day operations
Create reports to update the company on the team progress
Buddy's Corner, Maleshpalya, Bangalore 01/12/2012 — 20/05/2013
RESTAURANT IN- CHARGE
Effectively manage the restaurant to meet or exceed standards in food quality, safety & cleanliness
Provide direction to shift leaders and staff to achieve restaurant goals
Solicit guest feedback and understand the needs and wants of customers
Assist in new menu implementation
Develop and implement creative solutions to areas of improvement
Jungle Retreat, Wayanad 22/05/2013 — 01/06/2014
RESORT IN-CHARGE
Managing all segments of resort, including lodging, food and beverage management, human resources,
housekeeping and guest service
Monitoring payroll, customer billing and expense accounts
Hiring, training and scheduling new staff members
The Nattika Beach Ayurveda Resot, 08/09/2014 — PRESENT
Nattika, Thrissur
GUEST RELATION EXECUTIVE
Welcoming guests during check-in
Providing excellent customer service
Handling guest complaints and concerns in an efficient and timely manner
Detailed information regarding arrivals and room requirement
Collect Guest feedback during departure along with his likes & dislikes
Language Skill
Read : English, Tamil, Malayalam
Write : English, Tamil
Speak : English, Malayalam, Tamil, Kannada
Hobbies
LISTENING MUSIC
READING BOOKS
BIKE RIDING
Characteristic Qualities
ANISH KUMAR D 2
An open mind to receive suggestions
Acceptable pleasing personality
Willing to take new challenges
Willing to take leadership with strong team
Personal Details
Faher's Name : Devenderan
Date of Birth : 14/03/1991
Sex : Male
Marital Status : Unmarried
References
References available upon request.
ANISH KUMAR D 3
