An affordable point-of-sale system that delivers the power,
flexibility and reliability you expect from IBM
IBM SurePOS 300 Series
Exceptional versatility
The IBM SurePOS 300 Series can
be configured as a thick-client,
standalone solution or a thin-client,
centrally controlled workstation.
It can run many back-office and POS
applications. Powered USB ports
allow you to run a receipt printer from
the system unit, as well as attach new
devices. The system offers a range of
stylish peripheral options. You can even
add an internal CD-ROM for software
loading or training applications.
Affordable, compact, high-quality system
Highlights The IBM SurePOS ™ 300 Series Reliable, retail-hardened design
delivers the power and performance on Unlike conventional PCs, the IBM
New 2GHz processor and demand retailers need at an affordable SurePOS 300 Series is engineered
enhanced functionality price. With processor speeds up to for on demand retailing and based
helps enable cost-effective 2GHz, this cost-effective point-of- on proven POS technology from IBM.
performance sale (POS) system can easily run the All its components are designed
latest POS software. It offers a flexible to work together. This attractive,
Compact system unit design, high reliability and the smallest compact system also features retail-
takes up very little space distributed footprint in the IBM portfolio. hardened physical packaging that
Plus, it is engineered for user-friendly can alleviate problems due to rough
Open platform and distributed operation, easy management and handling, dust, dirt, spills and
design increases choices for convenient service. electrostatic shock. The result
software and peripherals is longer-lasting equipment with
higher uptime, which helps improve
Retail-hardened design customer service.
helps extend equipment
life for outstanding
investment protection
The right choice for cost-effective retailing
Four powered and two standard Customer display helps keep
RS-232 ports. One 24V and two 12V shoppers engaged (optional)
powered USB ports, plus two USB ports
IBM SurePoint™ Solution serves as a
full-color operator display or infrared
touchscreen interface (optional)
Range of keyboards including Compact Alpha-
numeric POS (CANPOS), Alphanumeric
POS (ANPOS) and 50-key USB for specialty,
Ethernet 10/100 connectivity for fast
grocery and other retail environments
Internet and store communications
Front access to headphone port as
Choice of optional IBM SureMark™
well as integrated sound features for
Printers for fast, quiet thermal printing
multimedia applications
Serial ATA hard drive delivers speeds
Top cover requires simple tool for removal,
of 7,200 revolutions per minute for
which helps improve security without
improved application performance
compromising ease of service
(model dependent)
Internal CD-ROM for easy
software loading (optional)
Dependable investment protection Flexible, open platform The right partner for retail
The IBM SurePOS 300 Series offers The IBM SurePOS 300 Series features When you work with IBM or an authorized
high value, low total cost of ownership an open platform and broad operating IBM Business Partner, you have one
and excellent investment protection. system support. So you can keep the convenient point of contact for everything
Its long sales and service lifecycle software you use today, as well as you need. IBM knows the retail industry,
improves access to parts and upgrades. choose from a broad portfolio of new and we understand how POS technology
Its configuration will stay unchanged for POS software, including Ready for differs from conventional PCs. We
18 to 24 months, so you can deploy a IBM Retail Store Innovations solutions also specialize in face-to-face service
consistent platform across the enterprise. developed by independent software and user-friendly technical support
You can even add new capabilities vendors and pretested for use with – something IBM and IBM Business
without replacing your peripherals. IBM POS technologies.1 Partners have delivered to retailers for
over 30 years.
NEW Model 330 Thin-client solution
• No storage media
NEW Model 33H Thick-client solution
• 40GB2 hard disk drive
IBM SurePOS 300 Series at a glance
Hardware Models 320/32C/32H/W2H Models 330/33H
Processor3 • VIA C3 ® 1.2GHz • Intel ® Celeron ® 2GHz
Video memory • 4MB Unified Memory Architecture (UMA) • 32MB UMA (64MB UMA can be defined)
(8MB UMA can be defined)
Memory4 • 256MB SDRAM (expandable to 512MB) • 256MB DDR (expandable to 2GB)
Ports • Video display (SVGA), Ethernet, powered • Video display (SVGA), Ethernet, powered
RS-232 (2), RS-232 (4),USB (4), PS/2 ® RS-232 (4), RS-232 (2),24V USB (1),
keyboard, PC mouse, headphone, 12V USB (2), PC USB (2), PS/2 keyboard,
microphone in, line out, cash drawer PC mouse, parallel, headphone, microphone
in, line out, cash drawer
Drive options • External CD ROM • Internal CD ROM
• External FDD • External CD ROM
• External FDD
Slots • One half-size PCI adapter slot • One half-size PCI adapter slot
Dimensions (WxDxH) • 11.8 ” x 8.5 ” x 3.6 ” • 12.8 ” x 10.0 ” x 4.4 ”
(300mm x 216mm x 90mm) (325mm x 255mm x 111mm)
Weight • 8lbs (3.6kg) • 15.1lbs (6.8kg)
Power consumption • 35W typical, 100W maximum • 60W typical, 200W maximum
Optional peripherals
Displays • IBM SurePoint Solution • IBM SurePoint Solution
• Distributed 40-character display • Distributed 40-character display
• Distributed character graphics display • Distributed character graphics display
(AP only) (AP only)
Printers • IBM SureMark Printer • IBM SureMark Printer
• Fiscal printers • Fiscal printers
(ask your local representative for details) 5 (ask your local representative for details) 5
Keyboards • CANPOS Keyboard • PS/2 CANPOS and ANPOS keyboards
• CANPOS Keyboard with MSR • USB 50-key and ANPOS keyboards
• Access keyboard (EMEA only) • Access keyboard (EMEA only)
Cash drawers6 • Compact • Compact
• Full-size • Full-size
• Flip-top • Flip-top
Software
Operating systems supported7 • IBM Retail Environment for SUSE LINUX • IBM Retail Environment for SUSE LINUX
• Microsoft ® Windows ® Embedded for • Microsoft Windows Embedded for
Point of Service Point of Service
• Microsoft Windows XP Professional Edition • Microsoft Windows XP Professional Edition
(Preload W2H) with Service Pack 2
• Microsoft Windows XP Embedded8 • Microsoft Windows XP Embedded8
• Microsoft Windows 2000 with Service Pack 2
• DOS 2000 • Microsoft Windows 2000
• DOS 2000
Drivers supported • OPOS 1.7.0 • UPOS 1.7.5 (includes OPOS and JavaPOS)
• JavaPOS™ 1.7.0
Management tools • IBM Director 3.2 or higher • IBM Director 3.2 or higher
• IBM Remote Management Agent • IBM Remote Management Agent
IBM SurePOS 300 Series at a glance (continued)
Industry standards
Systems management9 • Wired for Management (WfM) 1.1 • SMBIOS 2.3
• Preboot Execution • Wake on LAN ® (WOL)
© Copyright IBM Corporation 2005
Environment (PXE) 2.0 All Rights Reserved.
Power management9 • Advanced Power Management (APM) 1.2 IBM Corporation
• Advanced Configuration and Power Interface (ACPI) 1.0 PO Box 12195
3039 Cornwallis Road
Services Research Triangle Park
NC 27709
Limited warranty10 • One year
Printed in the United States of America
05- 05
ServicePac • One and two additional years available
References in this publication to IBM products
Service life • Up to seven years after withdrawal from market or services do not imply that IBM intends to
make them available in all countries in which
Technical support11 • 24x7 phone support (during warranty period,
IBM operates. Copying or downloading the
response times may vary; may exclude some images contained in this document is expressly
holidays) and Web-based help prohibited without the written consent of IBM.
• Both depot and onsite service are available
IBM will continue to enhance products and
services as new technologies emerge.
1 IBM is not the licensor of any Business 7 With the exception of model W2H, an
Therefore, IBM reserves the right to alter
Partner’s product or service and makes operating system is not included and
specifications and other product information
no warranties, expressed or implied, any can be purchased separately.
without prior notice. Please contact your IBM
implied warranties of merchantability or 8 IBM will provide hardware support for marketing representative or an authorized
fitness of a particular purpose. Statements customers who create unique Windows XP reseller for information on specific standard
made by IBM Business Partners that offer Embedded images within the term of offering. configuration and options.
Ready for IBM Retail Store Innovations Field problems for XP Embedded will need to
products are provided by the relevant ® IBM, the IBM logo, the On Demand Business
be recreated under Windows XP Professional.
third-party and not IBM. logo, PS/2, the Ready for IBM Retail Store
9 No battery option available. Innovations Mark and the trademarks contained
2 MB/GB equals one million/billion bytes when therein, SureMark, SurePoint, SurePOS and
10 For a copy of terms and conditions of IBM’s
referring to storage capacity; accessibility Wake on LAN are trademarks of International
may be less. Statement of Limited Warranty, please contact
Business Machines Corporation in the United
your local IBM representative or reseller.
3 MHz/GHz only measures microprocessor States, other countries, or both.
11 Geography dependent.
internal clock speed; many factors affect ® Intel and Celeron are registered trademarks
application performance. All statements regarding IBM’s future direction of Intel Corporation in the United States, other
4 Memory supports both system and video. and intent are subject to change or withdrawal countries, or both.
Accessible system memory will be the without notice, and represent goals and
™ All Java-based trademarks are trademarks of
installed memory size less the amount objectives only.
Sun Microsystems, Inc. in the United States,
defined for video. Information about non-IBM products is other countries, or both.
5 Only available in some countries. obtained from the manufacturers of those
® Microsoft and Windows are registered trademarks
Ask your IBM representative for details. products or their published announcements.
of Microsoft Corporation, in the United States,
IBM has not tested those products and
6 Cash drawer connects through an other countries, or both.
cannot confirm the performance, compatibility,
IBM SureMark Printer, which must be or any other claims related to non-IBM ® VIA C3 is a registered trademark of
purchased separately. products. Questions on the capabilities VIA Technologies.
of non-IBM products should be addressed
Other company, product and service names
to the suppliers of those products.
may be trademarks or service marks of others.
For more information 1 The IBM home page on the Internet can be
found at ibm.com
To learn more about the IBM SurePOS
300 Series and other IBM POS
solutions, contact your local IBM
representative or find us on the Web at:
ibm.com /industries/retail/store
Front cover and page 2 show an IBM SurePOS
300 with optional 12” SurePoint Solution display,
optional SureMark Printer (model IF6, single-
station) and optional CANPOS Keyboard. G224-7004- 05