1

SIMATIC Process Control System PCS 7 V7.0 PCS 7 - Service Support and Diagnostics
______________
Preface

2
______________
Ensuring Availability

Checking the diagnostic

3
SIMATIC ______________
requirements

4
Process Control System PCS 7 ______________
Message concept of PCS 7

V7.0 5
PCS 7 - Service Support and ______________
Failure - What next?

Diagnostics
6
Service Manual ______________
Diagnostics in PCS 7

Failure, replacement and

7
______________
return

09/2007
A5E00783462-02
Safety Guidelines
Safety Guidelines
This manual contains notices you have to observe in order to ensure your personal safety, as well as to prevent
damage to property. The notices referring to your personal safety are highlighted in the manual by a safety alert
symbol, notices referring only to property damage have no safety alert symbol. These notices shown below are
graded according to the degree of danger.

DANGER
indicates that death or severe personal injury will result if proper precautions are not taken.

WARNING
indicates that death or severe personal injury may result if proper precautions are not taken.

CAUTION
with a safety alert symbol, indicates that minor personal injury can result if proper precautions are not taken.

CAUTION
without a safety alert symbol, indicates that property damage can result if proper precautions are not taken.

NOTICE
indicates that an unintended result or situation can occur if the corresponding information is not taken into
account.
If more than one degree of danger is present, the warning notice representing the highest degree of danger will
be used. A notice warning of injury to persons with a safety alert symbol may also include a warning relating to
property damage.

Qualified Personnel
The device/system may only be set up and used in conjunction with this documentation. Commissioning and
operation of a device/system may only be performed by qualified personnel. Within the context of the safety notes
in this documentation qualified persons are defined as persons who are authorized to commission, ground and
label devices, systems and circuits in accordance with established safety practices and standards.

Prescribed Usage
Note the following:

WARNING
This device may only be used for the applications described in the catalog or the technical description and only
in connection with devices or components from other manufacturers which have been approved or
recommended by Siemens. Correct, reliable operation of the product requires proper transport, storage,
positioning and assembly as well as careful operation and maintenance.

Trademarks
All names identified by ® are registered trademarks of the Siemens AG. The remaining trademarks in this
publication may be trademarks whose use by third parties for their own purposes could violate the rights of the
owner.

Disclaimer of Liability
We have reviewed the contents of this publication to ensure consistency with the hardware and software
described. Since variance cannot be precluded entirely, we cannot guarantee full consistency. However, the
information in this publication is reviewed regularly and any necessary corrections are included in subsequent
editions.

Siemens AG Ordernumber: A5E00783462-02 Copyright © Siemens AG 2007.

Automation and Drives Ⓟ 09/2007 Technical data subject to change
Postfach 48 48
90437 NÜRNBERG
GERMANY
Table of contents
1 Preface ...................................................................................................................................................... 7
2 Ensuring Availability................................................................................................................................. 11
2.1 Introduction ..................................................................................................................................11
2.2 Data backup .................................................................................................................................13
2.2.1 Options for data backup...............................................................................................................13
2.2.2 Backing up ES project data..........................................................................................................15
2.2.2.1 How to back up parameter settings of the SIMATIC station........................................................15
2.2.2.2 How to archive a project ..............................................................................................................17
2.2.2.3 How to retrieve a project ..............................................................................................................20
2.2.2.4 How to archive and retrieve a multiproject...................................................................................21
2.2.2.5 How to archive custom libraries ...................................................................................................23
2.2.2.6 How to export operator and display texts ....................................................................................24
2.2.2.7 How to back up custom functions and actions.............................................................................25
2.2.3 Backing up OS project data .........................................................................................................26
2.2.3.1 Backing up configuration data......................................................................................................26
2.2.4 Backing up batch data .................................................................................................................27
2.2.4.1 Backing up configuration data......................................................................................................27
2.2.4.2 How to generate a backup ...........................................................................................................28
2.2.4.3 How to restore data from a backup..............................................................................................29
2.2.4.4 How to archive batches................................................................................................................30
2.2.5 Backing up SIMATIC Route Control data ....................................................................................31
2.2.5.1 Backing up configuration data......................................................................................................31
2.2.5.2 How to back up project data from SIMATIC Route Control .........................................................32
2.2.5.3 How to restore data from a backup..............................................................................................33
2.2.6 Creating an image........................................................................................................................34
2.2.6.1 Backing up data by generating an image file...............................................................................34
2.2.7 Comparing project versions .........................................................................................................35
2.2.7.1 Comparing project versions with VXC .........................................................................................35
2.3 Hardware update .........................................................................................................................36
2.3.1 Hardware updates........................................................................................................................36
2.3.2 How to make adjustments after a hardware change ...................................................................39
2.3.3 Updating the CPU ........................................................................................................................40
2.3.3.1 Updating a SIMATIC S7 CPU ......................................................................................................40
2.3.3.2 How to perform a firmware update for the CPU...........................................................................41
2.3.4 Updating an interface module ......................................................................................................43
2.3.4.1 Updating an interface module (IM) ..............................................................................................43
2.3.4.2 How to perform a firmware update of an interface module (IM) ..................................................44
2.3.5 Updating a CP xxx .......................................................................................................................46
2.3.5.1 Updating a communication processor (CP) .................................................................................46
2.3.5.2 How to perform a firmware update of the CP 341 .......................................................................47
2.3.5.3 How to perform a firmware update of the CP 443-1 ....................................................................49
2.3.5.4 How to perform a firmware update of the CP 443-5 Extended....................................................52
2.3.6 Working with GSD files ................................................................................................................54
2.3.6.1 Working with GSD files ................................................................................................................54

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Table of contents

2.4 Software update .......................................................................................................................... 55

2.4.1 Software updates ........................................................................................................................ 55
2.5 Updating the PCS 7 OS in runtime ............................................................................................. 56
2.5.1 Updating the PCS 7 OS in runtime ............................................................................................. 56
3 Checking the diagnostic requirements ..................................................................................................... 57
3.1 Requirements for diagnostics ..................................................................................................... 57
4 Message concept of PCS 7 ..................................................................................................................... 59
4.1 Servicing a system - message concept ...................................................................................... 59
4.2 PCS 7 message system.............................................................................................................. 61
4.3 Origin of a message .................................................................................................................... 62
4.4 How to determine the source of a message ............................................................................... 63
4.5 Understanding messages ........................................................................................................... 64
4.5.1 Introduction ................................................................................................................................. 64
4.5.2 Message types in message lists and archives............................................................................ 65
4.5.3 Target groups of messages ........................................................................................................ 66
4.5.4 Message lists in process mode................................................................................................... 66
4.5.5 Overflow of message buffer ........................................................................................................ 67
4.5.6 Message priorities ....................................................................................................................... 68
4.5.7 Influencing messages ................................................................................................................. 69
5 Failure - What next? ................................................................................................................................ 71
5.1 Activities in the event of a fault ................................................................................................... 71
5.2 Preparing for expert support ....................................................................................................... 73
5.2.1 Information on cause of fault....................................................................................................... 73
5.2.2 Plant documentation ................................................................................................................... 74
5.2.3 How to read the CPU diagnostic buffer....................................................................................... 75
5.2.4 CPU fault - preparing diagnostics ............................................................................................... 76
5.2.5 How to back up the diagnostic data of the PCS 7 OS ................................................................ 78
5.2.6 Remote diagnostics of a PCS 7 system...................................................................................... 80
5.2.7 Interactive operator control and monitoring with the PCS 7 OS Web Option ............................. 81
6 Diagnostics in PCS 7 ............................................................................................................................... 83
6.1 Diagnostic capabilities in PCS 7 subsystems ............................................................................. 83
6.2 Diagnostics with the maintenance station (asset management)................................................. 85
6.3 Diagnostics for PC user settings................................................................................................. 87
6.4 Diagnostics for PC components.................................................................................................. 88
6.5 Diagnostics for network connections .......................................................................................... 89
6.6 Diagnostics during configuration................................................................................................. 91
6.7 Diagnostics for the CPU.............................................................................................................. 92
6.8 Diagnostics for modules.............................................................................................................. 93
6.9 Diagnostics for PROFIBUS DP ................................................................................................... 94
6.10 Diagnostics for PROFIBUS PA ................................................................................................... 95
6.11 Diagnostics for the OS ................................................................................................................ 96
6.12 Diagnostics for the BATCH Stations ........................................................................................... 97

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 Table of contents

6.13 Diagnostics for the Route Control stations ..................................................................................98

6.14 Diagnostics for time of day...........................................................................................................99
6.15 Diagnostics for hardware displays .............................................................................................100
6.16 Diagnostic tools..........................................................................................................................102
6.16.1 Diagnostics tools of PCS 7 ........................................................................................................102
6.16.2 Diagnostics for the PCs .............................................................................................................103
6.16.2.1 System information from Windows ............................................................................................103
6.16.2.2 Managing the operating system.................................................................................................104
6.16.2.3 Shares for drives, folders and files.............................................................................................105
6.16.2.4 System tools - Local Users and Groups ....................................................................................106
6.16.2.5 Command line commands .........................................................................................................107
6.16.2.6 Set PC station ............................................................................................................................108
6.16.2.7 Set PG/PC interface...................................................................................................................109
6.16.2.8 Station Configuration Editor .......................................................................................................110
6.16.2.9 Printers and print jobs ................................................................................................................111
6.16.2.10 PC DiagMonitor..........................................................................................................................111
6.16.3 Diagnostics in the network .........................................................................................................112
6.16.3.1 NetPro ........................................................................................................................................112
6.16.3.2 NCM S7 Industrial Ethernet .......................................................................................................113
6.16.3.3 "Network Connections" Windows dialog box .............................................................................113
6.16.3.4 NCM S7 PROFIBUS ..................................................................................................................114
6.16.3.5 MBSA .........................................................................................................................................115
6.16.4 Operator station diagnostics ......................................................................................................116
6.16.4.1 Lifebeat monitoring ....................................................................................................................116
6.16.4.2 Simatic Shell ..............................................................................................................................117
6.16.4.3 WinCC "System Info" channel ...................................................................................................118
6.16.4.4 User Administrator .....................................................................................................................119
6.16.4.5 WinCC Channel Diagnostics......................................................................................................119
6.16.4.6 Status of multi-user operation ....................................................................................................120
6.16.4.7 Status of connections.................................................................................................................120
6.16.4.8 Redundancy state control ..........................................................................................................121
6.16.5 Diagnostics for the BATCH station ............................................................................................122
6.16.5.1 Status icons in the BATCH server taskbar ................................................................................122
6.16.6 Diagnostics for the Route Control station ..................................................................................123
6.16.6.1 Status icons in the Route Control server taskbar ......................................................................123
6.16.7 Diagnostics for the SIMATIC station..........................................................................................124
6.16.7.1 SIMATIC Manager .....................................................................................................................124
6.16.7.2 HW Config..................................................................................................................................126
6.16.7.3 Module information ....................................................................................................................127
6.16.7.4 PROFIBUS diagnostics with diagnostic repeater ......................................................................129
6.16.7.5 SIMATIC PDM............................................................................................................................130
6.16.8 Additional diagnostic options .....................................................................................................131
6.16.8.1 Additional diagnostic options for PCS 7.....................................................................................131
6.16.8.2 Amprolyzer (add-on product) .....................................................................................................132
6.16.8.3 BANY (add-on product)..............................................................................................................133
6.16.8.4 BT 200 bus test device ..............................................................................................................134
6.16.8.5 SYSTEM Process Control Diagnostics (add-on product) ..........................................................135
7 Failure, replacement and return............................................................................................................. 137
7.1 Failure, replacement and return - guide to documentation........................................................137
Index...................................................................................................................................................... 141

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Table of contents

PCS 7 - Service Support and Diagnostics

6 Service Manual, 09/2007, A5E00783462-02
Preface 1
Purpose of this Documentation
This documentation contains information to support you in the following:
● Performing steps to ensure the availability of a PCS 7 system
● Verifying requirements for effective diagnostics for your PCS 7 system
● Understanding the alarm concept of a PCS 7 system
● Responding appropriately to faults and preparing detailed information about the state of
the PCS 7 system for service experts
● Selecting the correct diagnostic tool, enabling you to perform diagnostics on your PCS 7
system with the help provided

Disclaimer of liability

WARNING
Siemens assumes no liability for inappropriate use of the instructions provided in this
documentation or any consequences that might result for the customer.
• Only trained service employees should be authorized to work on the process control
system.
• Always observe the plant-specific rules and government regulations when making
changes to your system.
• Observe the plant-specific boundary conditions and adjust the work accordingly.
• Always bear in mind that changes in a system can impact other sections of the system.

Target Audience of this Documentation

This documentation is intended for use by the following trained service personnel (Service
Level 1):
● PCS 7 users
● SIMATIC S7 specialists

PCS 7 - Service Support and Diagnostics

Service Manual, 09/2007, A5E00783462-02 7
Preface

Required Knowledge
This documentation contains information about working with PCS 7 intended for trained
service personnel. The following knowledge is required to understand the documentation:
● Basic knowledge of Microsoft Windows operating systems
● Knowledge of the functions and configurations of SIMATIC PCS 7 (Engineering System,
PCS 7 Operator Station).
● Knowledge of the functions and configurations of SIMATIC S7 (S7-400, STEP 7)
● Knowledge of the functions and configurations of SIMATIC NET (network components
and transmission media)

Important information about this documentation

This documentation is a guide for service support. It therefore does not claim to be complete.
Due to our lack of knowledge of the particular circumstances in your plant, we cannot
guarantee the following with this documentation:
● That you will be able to use this documentation to remedy problems yourself.
● That, if service is required (similar to what is presented), the procedure described will
necessarily enable you to find the cause of the fault or to correct the fault.
● That detailed information about individual hardware or software components is complete.
● That detailed information about individual hardware or software errors is complete.
● That this documentation cannot provide the same expert knowledge as that provided by a
service technician or a member of the hotline staff.
● That procedures carried out will not disturb the system.
● That the procedures described can be performed via remote access.

Validity of the Documentation

The documentation is valid for the software package Process Control System; PCS 7
Toolset as of V7.0.

Note
The PCS 7 Manual Collection DVD contains all PCS 7 software and hardware manuals. You
can quickly find important information in this collection by using the navigation interface and
the full-text search feature.

PCS 7 - Service Support and Diagnostics

8 Service Manual, 09/2007, A5E00783462-02
 Preface

Changes Compared with the Previous Version

Below you will find an overview of the most important changes in the documentation over the
previous version:
● Maintenance station for universal diagnostics/maintenance in PCS 7
You can find information about this in the section titled "Full diagnostics with the
maintenance station (Page 85)".
● Diagnostics for PROFIBUS PA
You can find information on this in the section titled "Diagnostics for PROFIBUS PA
(Page 95)".
● Diagnostic tools for the following operating systems:
– Microsoft Windows XP Professional
– Windows Server 2003
● Other diagnostic tools:
– PC DiagMonitor (Page 111)
– Simatic Shell (Page 117)
– Microsoft Baseline Security Analyzer (MBSA) (Page 115)
– BANY PROFIBUS (Page 133)

Conventions
In this documentation the designations of elements of the user interface are specified in the
language of this documentation. If you have installed a multi-language package for the
operating system, some of the designations will be displayed in the base language of the
operating system after a language switch and will, therefore, differ from the designations
used in the documentation.

PCS 7 Glossary
You can find a PCS 7 glossary defining the most important technical terms used in the
documentation on the SIMATIC PCS 7; Manual Collection DVD or access one in the PCS 7
software via the SIMATIC Manager help menu (menu command Help > Topics> "Glossary"
button).

PCS 7 - Service Support and Diagnostics

Service Manual, 09/2007, A5E00783462-02 9
Preface

Additional support
If this manual does not contain the answers to any questions you may have about how to
use the products described, please contact your local Siemens representative.
You can locate your local representative at:
http://www.siemens.com/automation/partner
The guide that provides details of the technical documentation offered for the individual
SIMATIC products and systems is available at:
http://www.siemens.de/simatic-tech-doku-portal
The online catalog and online ordering system are available at:
http://mall.automation.siemens.com/

Technical support
Technical support for all A&D products can be accessed
● via the online Support Request form at
http://www.siemens.de/automation/support-request
● Phone: + 49 180 5050 222
● Fax: + 49 180 5050 223
For additional information about our technical support service, please go to
http://www.siemens.de/automation/service

Service & Support on the Internet

In addition to our documentation options, we also offer online expertise.
http://www.siemens.com/automation/service&support
Here you will be able to access:
● The newsletter, which will keep you constantly up-to-date with the latest information
about our products
● The right documents via our Service & Support search facility
● A forum that provides users and specialists with an international platform for exchanging
experiences
● Your local Automation & Drives representative
● Information about local service, repairs, spare parts The "Our service offer" section offers
even more options.

PCS 7 - Service Support and Diagnostics

10 Service Manual, 09/2007, A5E00783462-02
Ensuring Availability 2
2.1 Introduction

Overview
This section presents measures for ensuring availability of a PCS 7 system.
You can find information on fault-tolerant systems in the Process Control System PCS 7;
Fault-Tolerant Process Control Systems manual.
The information in this section enables you to perform the following tasks:
● Maintain the specified condition of a system.
Examples: adhere to maintenance intervals, replace batteries
● Optimize the system and prevent faults
Examples: perform firmware updates, eliminate known sources of errors
● Minimize downtime caused by faults
Examples: provide backups

Note to reader
Topics in this section are divided into topic areas. The following information is provided for
each topic area:

What? What is described?

When? When can you perform this action?
How ? You can find Information on the topic in the section entitled "...".

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Ensuring Availability
2.1 Introduction

Content

Topic area Information

Data backup • WHAT?: Information on backing up and restoring data in a PCS 7 plant.
Backups are necessary if you want to restore the state of a component or
configuration (because a hard disk is damaged, for example).
• WHEN?: You should perform a data backup if changes have been made in a
PCS 7 plant.
• HOW?: You can find information on creating data backups in the section
"Options for data backup (Page 13)".
Hardware A SIMATIC station may switch to STOP mode if you change the hardware.
update • WHAT?: Information on how to perform a firmware update and the subsequent
configuration steps required.
• WHEN?: If you want to convert components to a current firmware version
(because new functions are to be used or errors must be corrected, for
example).
• HOW?: You can find information about firmware updates in the section
"Hardware updates (Page 36)".
Software A SIMATIC station may switch to STOP mode if you change the software.
update • WHAT?: Information on converting projects from older versions to a current
version. There are two types of software updates:
– Updates that utilize the new functions of a new version of PCS 7
– Updates that do not utilize the new functions of a new version of PCS 7
• WHEN?:
– If you want to utilize new functions of a new version of PCS 7.
– If you want your PCS 7 projects to always run with the latest software
version.
– If software corrections necessitate conversion.
• HOW?: You can find information about software updates in the section
"Software updates (Page 55)".

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12 Service Manual, 09/2007, A5E00783462-02
 Ensuring Availability
2.2 Data backup

2.2 Data backup

2.2.1 Options for data backup

Introduction
You can back up project data in a variety of ways and for a variety of purposes, for example,
project archiving, image file.
After system failure, you can use a backup to quickly restore the system to its original state.

Recommendations for increasing data security

● Always back up the data in the following cases:
– After configuration changes
– Before and after system component upgrades
– Before and after configuration software upgrades
● Keep at least the three most recent versions of your PCS 7 project.
● Use different storage media for backing up the data.
Examples:
– 2. Hard disk
– ZIP disk
– MOD
– CD/DVD
This way, data can also be read from another storage medium in the event a device
becomes defective.
● You can also back up data on hard disks of PCs in a network. Simultaneous hard disk
failures on more than one PC are very unlikely.

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Ensuring Availability
2.2 Data backup

Options for data backup

The sections below describe the options for backing up data:
Backing up ES project data
● Backing up parameter settings of the SIMATIC station (Page 15)
● Archiving a PCS 7 project (Page 17)
● Retrieving a PCS 7 project (Page 20)
● Archiving and retrieving a multiproject (Page 21)
● Archiving custom libraries (Page 23)
● Exporting operator and display texts (Page 24)
● Backing up custom functions and actions (Page 25)
Backing up OS project data
● Backing up OS configuration data (Page 26)
Backing up batch data
● Backing up configuration data (Page 27)
● Generating a backup (Page 28)
● Restoring data from a backup (Page 29)
● Archiving batches (Page 30)
Backing up SIMATIC Route Control data
● Backing up configuration data (Page 31)
● Backing up project data from SIMATIC Route Control (Page 32)
● Restoring data from a backup (Page 33)
Creating an image
● Backing up data by generating an image file (Page 34)

Note
Make sure that backups are stored in a protected location (in separate rooms, fireproof
cabinets, etc.).
Make sure the backups are readable (particularly when reusable storage media such as
floppy disks are used).

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14 Service Manual, 09/2007, A5E00783462-02
 Ensuring Availability
2.2 Data backup

2.2.2 Backing up ES project data

2.2.2.1 How to back up parameter settings of the SIMATIC station

Introduction
You can change parameters (such as controller settings) online in the SIMATIC station using
the PCS 7 OS and the engineering station.
Some situations make it necessary to back up the current data blocks, FBs or parameter
settings from the SIMATIC station. This is the case, for example, when the configuration data
have been restored from a data backup.
You can make use of the following backup options:
● Reading data blocks and FBs from the SIMATIC station
● Reading charts with current parameters from the SIMATIC station

NOTICE
These actions overwrite all settings in the configuration with the current values of the
system. Make sure that the settings for start values, for example, are correctly
maintained.

DANGER
If you read back the data from the SIMATIC Station, you must ensure that hazardous
conditions cannot occur following a hot restart of the system or after configuration data
are downloaded.

Reading back the data blocks and FBs from the SIMATIC station
1. Open the project in the SIMATIC Manager.
2. Select the menu command View > Online.
3. In the tree view, select the data blocks and FBs you want to read from the
SIMATIC Station.
4. Select Edit > Copy from the menu.
5. Select the menu command View > Offline.
6. Select Edit > Paste from the menu.

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Ensuring Availability
2.2 Data backup

Reading back charts with current parameters from the SIMATIC station
1. Double-click any CFC chart in SIMATIC Manager to start the CFC Editor.
2. Select the menu command Chart > Read Back.
3. In the "Read Back Chart" dialog box, make the following settings:
– Source files: Program of the CPU
– Scope: OCM-capable parameters
Recommendation: back up the project at this point. You can find information on this in the
section "How to archive a project (Page 17)".
This data backup includes all current parameter settings of the SIMATIC station.

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16 Service Manual, 09/2007, A5E00783462-02
 Ensuring Availability
2.2 Data backup

2.2.2.2 How to archive a project

Introduction
You can use various tools to archive project data.
In the following, the PKZIP for Windows program is used for archiving:
You can find the setup for PKZIP for Windows on the PCS 7 Toolset DVD.
PKZIP for Windows is automatically installed during the system setup from PCS 7.
You call PKZIP for Windows via the SIMATIC Manager.

Requirement
● A tool is installed for archiving project data (default: PKZIP for Windows).

Making settings in SIMATIC Manager

1. In SIMATIC Manager, select the menu command Options > Settings.
The "Settings" dialog box opens.
2. Select the "Archive" tab.
3. Select your "preferred archiving program" from the drop-down list box
(PKZIP for Windows is the default).
4. Select the following "options":
– Check options
– Check target directory on retrieval
5. Click "OK" to save your settings.

Making settings in the PKZIP software

If you use PKZIP for Windows, which is supplied on the PCS 7 Toolset DVD, the following
settings need to be made:
1. In the Start menu, select the menu command Start > Programs > PKZIP > PKZIP for
Windows.
PKZIP for Windows opens.
2. Select the menu command Tools > Options.
The "Options" dialog box opens.
3. Select the "Compress" tab.

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Ensuring Availability
2.2 Data backup

4. Make the following settings:

– In the "File Options" group:
Activate the check box for "Include subfolders (recurse)".
In the "Save folder name" drop-down list, set "Relative path".
In the "Update mode" drop-down list, set "Add & Update files".
– In the "File Attribute" group:
Activate all check boxes.
– In the "Folders" tab:
You can specify a default folder for your data backup here.
5. Click "OK" to apply your settings.

Archiving a project
1. In SIMATIC Manager, select the menu command File > Archive.
The "Archive" dialog box opens.
2. Select the "User Projects" tab.
3. Click "Browse" and select the project you want to archive from the list.
4. Click "OK" to save your settings.
The "Archive - Select Archive" dialog box opens.
5. Make the following settings for the archiving:
– In the "Save to" drop-down list:
Select the drive and folder.
– In the "File name" box:
Enter the name of the file in which the data are to be saved.
6. Click "Save" to apply your settings.
The "Archive – Options" dialog box opens.
7. If you want to archive the project on floppy disks, select the size of the diskette.
You can find additional information about this dialog box by pressing the "Help" button.
8. Click "OK".
The archiving process begins.
When the "Archive" dialog box closes, archiving is completed.
Recommendation
After compressing your project in the archive directory (S7 project), you should rename the
project in such a way that you can determine the archiving date from the name.
Example: "yearmonthdayprojectname"; 021230name

Note
If you copy the project directly to the CD, all files and directories will be write-protected.
Before using the project again, you need to remove the "Write-protected" file attribute for all
files and folders in the project.

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 Ensuring Availability
2.2 Data backup

Backing up configuration data

Also back up the following configuration data:
● GSD files (Siemens/STEP 7/S7Data/GSD) to another partition or to another drive
● C scripts of the standard functions

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Ensuring Availability
2.2 Data backup

2.2.2.3 How to retrieve a project

Requirements
● The tool that was used to archive the project is installed (default: PKZIP for Windows).
● The settings required for the tool used for archiving the project are made (you can find
additional information on this in the section "How to archive a project (Page 17)".

Note
You will find the setup for PKZIP for Windows on the PCS 7 Toolset DVD. PKZIP for
Windows is automatically installed during the system setup from PCS 7.

Procedure
1. In SIMATIC Manager, select the menu command File > Retrieve.
The "Retrieve - Select Archive" dialog box opens.
2. Make the following settings for the archive file:
– In the "Search in" list:
Enter the drive and folder where the project was archived.
– In the "File name" box:
Enter the name of the file where the project is archived.
3. Click "Open" to save your settings.
The "Select Destination Directory" dialog box opens.
4. Select the destination directory/project directory in the selection list.
5. Click "OK" to apply your settings.
The retrieval is finished when the "Retrieving" dialog box closes.

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2.2.2.4 How to archive and retrieve a multiproject

Introduction
You can store a multiproject in compressed form in an archive file in the same way as
individual projects or libraries. This can be done on a hard disk or on transportable storage
media (such as a ZIP disk).
If individual projects of a multiproject are stored on more than one PC in a network, you must
use the following programs to archive the multiproject:
PKZIP for Windows (available on the PCS 7 Toolset DVD)
Recommendation:
Archive the multiproject on an engineering server.

Requirements for archiving a multiproject

● A tool is installed for archiving project data (default: PKZIP for Windows). PKZIP for
Windows is automatically installed during the system setup from PCS 7.
● Archiving a multiproject is a cross-project function. Therefore, no other process can
access any of the projects in the multiproject during archiving.

Archiving a multiproject
1. Select the multiproject in SIMATIC Manager.
2. Select the menu command File > Archive.
The "Archive" dialog box opens.
3. Select the "User Projects" tab.
4. Confirm the selected multiproject by clicking "OK" to save your entries.
5. Make the following settings for the archiving:
– In the "Save to" drop-down list:
Select the drive and folder.
– In the "File name" box:
Enter the name of the file in which the data are to be saved.
6. Click "Save" to apply your settings.
The "Archive – Options" dialog box opens.
7. If you want to archive the project on floppy disks, select the size of the diskette.
You can find additional information about this dialog box by pressing the "Help" button.
8. Click "OK".
The archiving process begins.
When the "Archive" dialog box closes, archiving is finished.

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Retrieving a multiproject
1. In SIMATIC Manager, select the menu command File > Retrieve.
2. In the next dialog box, select the archived multiproject.
3. Click "Open" to save your entries.
The "Select Destination Directory" dialog box opens.
4. Select the destination directory where the archive is to be unzipped. Click "OK".
The multiproject is retrieved.
After the retrieval operation, the "Retrieve" dialog box opens.
5. Click "OK".
The following is displayed in the "Retrieve" dialog box.
– The name of the retrieved project
– A prompt for opening the project
6. Click "Yes" based on your wish to open the project or "No" to stop working.

Result
A subdirectory is automatically created in the destination directory you selected. The
subdirectory contains the following:
● By default: the name of the multiproject
● Individually: a unique directory name derived from the name of the multiproject
The following are placed in the subdirectory:
● Multiproject
● Projects contained in the multiproject
● Libraries, including the master data library
Once a multiproject is retrieved, all project directories of the multiproject are located on the
same level below this directory.

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2.2.2.5 How to archive custom libraries

Introduction
If you have created a custom project library in PCS 7, we recommend that you archive it.
Perform the steps below for each library to be backed up.

Procedure
1. In SIMATIC Manager, select the menu command File > Archive.
The "Archive" dialog box opens.
2. Open the "Libraries" tab.
3. Click "Browse" and select the library you want to archive from the list.
4. Click "OK" to save your settings.
The "Archive - Select Archive" dialog box opens.
5. Make the following settings for the archiving:
– In the "Save to" drop-down list:
Select the drive and folder
– In the "File name" box:
Enter the name of the file in which the data are to be saved.
6. Click "Save" to apply your settings.
The archiving process begins.

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2.2.2.6 How to export operator and display texts

Introduction
To visualize the process on the operator station you use faceplates, which show the plant
operator the measured values, operating limits, units, and operator texts of the blocks, for
example.
If you have changed operator or display texts in your blocks, we recommend that you back
up the operator and display texts.

Exporting operator and display texts

In SIMATIC Manager you can export information relating to parameters, signals and
messages to a file (format: *.csv).
You can edit this file in standard MS Office applications (such as Excel and Access).
The same mechanisms that are used for converting to project-specific languages are used
for the export.

Requirement
PCS 7 allows you to store all operator and display texts in every desired language. The only
requirement is that the language is installed in your project:
● The languages available in SIMATIC Manager can be displayed via the menu command
Options > Language for Display Devices.
● The number of languages offered is specified when Windows is installed (system
characteristics).

Procedure
1. Open the project in the SIMATIC Manager.
2. In the component view, select the master data library (or, if not available, the project
folder).
3. Select the menu command Options > Manage Multilanguage Texts > Export.
The "Export User Texts" dialog box opens.
4. Make the following settings:
– In the "Text Tables" group, set the storage location and the format for the export file
(available formats: *.xls and *.csv).
– In the "Language" group, set the source and target languages in accordance with your
display language.
5. Click "OK".
6. If you have to manage several project-specific languages, repeat steps 3 to 5 for each
language. Please note that you then have to set different export file names or target
directories.

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2.2.2.7 How to back up custom functions and actions

Introduction
PCS 7 enables you to create dynamic sequences in your OS project by creating custom
functions and actions. These functions and actions are written in ANSI-C language.
You must back up any project functions, standard functions, local actions, and global actions
that you have created or modified.

Project and standard functions

Project functions and standard functions have file names with the extension *.fct. By default,
PCS 7 places these functions in the following folders:
● Project functions are placed in the "\library" folder of the OS project.
● Standard functions are placed in the "\aplib" folder in the installation directory of PCS 7.

Local and global actions

Local and global actions have file names with the extension *.pas. By default, PCS 7 places
these actions in the following folders:
● Local actions are placed in the "\<Name of PC>\Pas" folder of the project directory.
● Global actions are placed in the "\Pas" folder of the OS project.

Additional information
● Online Help for WinCC Information System

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2.2.3 Backing up OS project data

2.2.3.1 Backing up configuration data

Introduction
The configuration data of the PCS 7 operator station is automatically backed up when a
multiproject is archived. A separate backup is not required.

Backing up OS configuration data

Configuration data for the PCS 7 operator station are saved by default in the following folder:
...\Siemens\WinCC\WinCCProjects.
To back up data, compress the project paths in this folder and save them on a suitable
medium (such as a CD).

Backing up OS PC data
The OS configuration data are located on the PCS 7 engineering station. You therefore back
up OS server PCs or OS client PCs with an image. You can find information on this in the
section "Backing Up Data by Generating an Image File (Page 34)".

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2.2.4 Backing up batch data

2.2.4.1 Backing up configuration data

Options for data backup

SIMATIC BATCH offers several options for backing up and restoring project data.

Data Menu command for backup Menu command for restore

operation operation
• Materials Options > Backup Options > Restore
• Libraries You can find information on this You can find information on this
• Basic recipes in the section "How to generate in the section "How to restore
• Formula categories a backup (Page 28)". data from a backup (Page 29)".
• Formulas (2) (3)
• Orders
• Rights and roles
• User settings (1)
• Project settings
• Completed batches Select batch(es), select Archive -
in the shortcut menu
You can find information on this
in the section "How to archive
batches (Page 13)".
(1) "User settings" can only be backed up in a database copy.
(2) You back up in a database copy or an SBB file (compressed XML file).
(3) You restore the data from a database copy or from an SBB file (compressed XML file).

Additional information
● Manual Process Control System PCS 7; SIMATIC BATCH

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2.2.4.2 How to generate a backup

Elements of the backup

You can back up all configured data with the Backup command. The backup includes the
following elements:
● Materials
● Libraries
● Basic recipes
● Forms
● Rights and roles
● Project settings

Rule

NOTICE
The follow applies when a backup is running:
Operator input cannot be executed on the BATCH client where a backup is being
generated.

Procedure
1. Select the multiproject/project in the SIMATIC Manager.
2. Select the menu command Options > SIMATIC BATCH.
The "Batch Process Cell - ..." dialog box opens.
3. In BatchCC, select the menu command Options > Backup.
4. If there are non-archived batches in the project, you must acknowledge the message
dialog for non-archived batches. In this case, click "OK".
The "Backup" dialog box opens.
5. Enter the name of the backup file in the "File Name" input box.
6. Click on the "Save" button.
The backup file is generated.

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2.2.4.3 How to restore data from a backup

Introduction
You can restore the data from a backup file and update the Batch process cell in the
SIMATIC BATCH Control Center (BatchCC).

Requirement
No Batch process cell is available in the BatchCC.

Reading a backup
1. Select the multiproject/project in the SIMATIC Manager.
2. Select the menu command Options > SIMATIC BATCH.
The "Batch Process Cell - ..." dialog box opens.
3. In BatchCC, select the menu command Options > Restore.
The "Restore" dialog box opens.
4. Select the backup file.
5. Click "Open".
The backup file is loaded.

Updating the Batch process cell

1. Select the Batch process cell in the tree view of BatchCC.
2. Select the menu command Edit > Update Process Cell.
The "Batch Process Cell - ..." dialog box opens.
3. Click "OK".
The "Update Process Cell" dialog box opens.
4. Compare the columns "Current process cell" und "New process cell" line-by-line.
Rearrange them if necessary.
You can find additional information about this in the manual Process Control System
PCS 7; SIMATIC BATCH.
5. Click "OK".
The "Updating Process Cell" dialog box opens and closes automatically when the update
is completed.

Result
In the BatchCC, the data from the backup file is entered into the Batch database and the
process cell is made available again.

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2.2.4.4 How to archive batches

Long-term archive
You archive batches in long-term archives in BatchCC. Long-term archives are used for
long-term storage of batch data in accordance with the FDA.

Rules
● You can only archive completed batches.
● The archiving method and archiving path are set.
● Data from long-term archives cannot be used to restore defective batch data or batch
structures.

Archiving Individual Batches

You archive a single completed batch as follows:
1. Select the batch to be archived in the tree view.
2. Open the shortcut menu (by right-clicking) and select the menu command Archive.

Archiving multiple batches

You archive multiple completed batches as follows:
1. Open a Batch overview list from the "Details" shortcut menu.
2. Select the batches to be archived.
3. Open the shortcut menu (by right-clicking) and select the menu command Archive.

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2.2.5 Backing up SIMATIC Route Control data

2.2.5.1 Backing up configuration data

Options for data backup

SIMATIC Route Control provides the following options for backing up and restoring project
data.
● You can back up the project data from SIMATIC Route Control with a PCS 7 project.
You can find additional information on this in the section "How to archive a project
(Page 17)".
● You can generate an image of the partition on which the project database is located.
● You can export/import partial routes from SIMATIC Route Control.
You can find additional information on this in the section "How to back up project data
from SIMATIC Route Control (Page 32)".

Additional information
● Manual Process Control System PCS 7; SIMATIC Route Control

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2.2.5.2 How to back up project data from SIMATIC Route Control

Introduction
This section describes the separate backup of partial routes from SIMATIC Route Control to
a file.

Note
You can back up the partial routes with the offline project data from SIMATIC Route Control.
The interface blocks are part of the PCS 7 project and are backed up during the archiving of
the PCS 7 project.

Preparing the database backups

Before performing a backup, you must always carry out the following steps in Route Control
engineering:
● Check the database consistency via the menu command Options > Check Consistency.
● Compress the database via the menu command Options > Compress Database.

Creating a backup
1. Select the multiproject/project in the SIMATIC Manager.
2. Select the menu command Options > SIMATIC Route Control.
The "Route Control Engineering - ..." dialog box opens.
3. Select the menu command Options > Export/Import CSV > CSV Export/Import Wizard ....
The "Wizard: CSV file data exchange (Export/Import)" opens.
4. Check the path in the "Directory" input box.
5. In the "Direction" group, activate the check box "RC project engineering >> CSV file(s)
(Export).
6. Click "Continue".
7. Select all check boxes.
8. Click "Continue".
9. Click "Finish".
The files are exported.

Additional information
● Manual Process Control System PCS 7; SIMATIC Route Control

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2.2.5.3 How to restore data from a backup

Introduction
You restore partial routes from SIMATIC Route Control from a backup file.

Importing a backup
1. Select the multiproject/project in the SIMATIC Manager.
2. Select the menu command Options > SIMATIC Route Control.
The "Route Control Engineering - ..." dialog box opens.
3. Select the menu command Options > Export/Import CSV > CSV Export/Import Wizard ....
The "Wizard: CSV file data exchange (Export/Import)" opens.
4. The dialog box "Wizard: CSV file data exchange (Export/Import)" opens.
5. Check the default path set in the "Directory" input box.
6. In the "Direction" group, activate the check box "CSV file(s) >> RC project engineering
(Import).
7. Click "Continue".
8. Select all check boxes.
9. Click "Continue".
10.Click "Finish".
The project engineering data are imported.

Additional information
● Manual Process Control System PCS 7; SIMATIC Route Control

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2.2.6 Creating an image

2.2.6.1 Backing up data by generating an image file

Introduction
We recommend that you generate an image of the installation in order to back up partitions
and hard disk data (following a reinstallation, for example).

Image file
An image file maps all of the data on the backed-up medium (hard disk, logical drives). It is
used to back up data on partitions or hard disks. Many of the software packages that can be
used to generate image files also offer data compression.
Boot partitions are included in the backup. This enables you to save all the PC settings
including the Windows system settings.
All the data of a PC can be restored using an image file, usually in a short amount of time
(e.g., 2 GB in approx. 15 minutes). In the event of a fault, you can restore the complete PC
installation.

Rules
● You must use the same hardware to restore data.
● Note the following settings of the hard disk for the image file
(you can find additional information on this in the section "Managing the operating system
(Page 104)"):
– Partition size
– Formatting of partition or hard disk (e.g., NTFS, FAT32)
● Authorizations and license keys cannot be included in the backup.
● The image software must be suitable for the operating system in question.

Basic procedure
1. Move the authorizations and license keys to another medium (diskette, partition, etc.)
before generating the image.
2. Follow the instructions of the manufacturer of the image software when creating an
image.

Additional information
● Documentation relating to the image software used

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2.2.7 Comparing project versions

2.2.7.1 Comparing project versions with VXC

Version Cross Manager (VXM)

The Version Cross Manager is a separate application you can order as an option. You use
the Version Cross Manager to compare two user programs for download-relevant differences
quickly and reliably. This allows you to detect whether changes have been made to the user
program, and what those changes are.

Overview

Comparison of Detailed Called with Additional information

Information
Changes to different CFC charts Start > SIMATIC > Configuration manual
project versions in the SFC charts STEP 7 > VCM - Compare Process Control System
user program Versions PCS 7; Engineering
System
Online help
Version Cross Manager
User programs based CFC charts Version Cross Manager Online help
on XML files SFC charts • XML file generated with Version Cross Manager
(for synchronizing File > Export....
process-control project • Compare XML files
data with planning using File > Compare
data, for example) With XML File....

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2.3 Hardware update

2.3.1 Hardware updates

Introduction
In this section, a hardware update refers to changing the firmware in SIMATIC modules.
Updating the firmware of a SIMATIC module is referred to as a "firmware update" in the
following.
A firmware update includes the following:
● Function upgrades
● Operating system enhancements

Released modules
You can find the firmware versions for modules released of a particular PCS 7 version in the
"PCS 7 - Released Modules" documentation that corresponds to the version in question.

Requirements for the firmware update

A firmware update for a SIMATIC module may be required if you wish to use new functions
or correct errors.

Checking the latest product version or the firmware version of a module

You need to check the latest product version or the firmware version of a module in the
following situations:
● When replacing a module (due to a defect, for example)
● When you wish to use new functions after you have change the configuration
Compare the document PCS 7 - Released Modules for older PCS 7 versions to find out
which PCS 7 version first included the feature.

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Determining the product version or the firmware version

Update-capable modules:
● You can find the following identifiers on update-capable modules:
– The product version is indicated by a cross (in the following example:
product version 6).
– The original version of a firmware is indicated with text (in the following example:
V3.0.2).
Example:

CPU 416-2
X 7
8 9
416-2XK02-0AB0
V3.0.2

● When a firmware update is delivered you obtain a label showing the current firmware
version which you can paste over the displayed label. Once you have performed the
firmware update, you should change the indicated firmware version of the module to
match the that of the newly installed firmware version. This will ensure uniformity in the
plant documentation.
Modules that cannot be updated:
● If only the manufacturer can perform changes to a module, only the product version is
shown on the housing of the module (indicated by a cross; in the following example:
product version 10).
Example:

PS 407 10A
X 11
12 13
407-0KA01-0AA0

Recommendation for performing firmware updates

Perform these firmware updates at regular intervals when an opportunity presents itself
(such as during a scheduled plant shutdown).

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Supply sources for the latest firmware version

The update file can be obtained from your Siemens representative or the Internet:
Internet address: www.ad.siemens.com/support ()
If you cannot access the Internet address, contact Technical Support.

Note
The update file may be supplied in an executable, self-extracting file (.exe). When you want
to perform consecutive updates for different module types of module versions, you must
unzip the update files in separate folders for the different CPUs as follows:
• Type of module
• Product version
• Firmware version

Overview
The sections below describe topics related to hardware updates:
● Adjustments after a hardware change (Page 39)
● Updating a SIMATIC S7 CPU (Page 40)
● Updating an interface module IM xxx (Page 43)
● Updating a CP xxx (Page 46)
● Working with GSD files (Page 54)

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2.3.2 How to make adjustments after a hardware change

Basic procedure
A change to the hardware always requires a change to the software. You configure the
changed hardware in HW Config. You then compile and download the changes to the CPU.
You can then physically replace, remove or add the modified hardware.

Procedure
1. In HW Config, open the project (AS).
2. Drag the object (such as the CPU: Type, Firmware Version x.x) from the hardware
catalog to the appropriate slot in the AS configuration table.
The following message appears: "Do you want to exchange component ... with
component ...?"
3. After verification, click "Yes" to confirm.
4. Select the menu command Station > Save/Compile.
You can also perform the compiling during the subsequent work.

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2.3.3 Updating the CPU

2.3.3.1 Updating a SIMATIC S7 CPU

Preparation
Compare the type and manufacture date of the modules you are using with the information in
the document PCS 7 Released Modules.
If replacement of the CPU is required, contact your Siemens representative.

Firmware update for H CPUs

Note
In a fault-tolerant PCS 7 system, the H-CPUs must always have a uniform manufacture data
and the same firmware version.
Both H CPUs must be in STOP mode for the firmware to be updated.

Update capability of CPs

You perform the firmware update using an S7 memory card. This is referred to simply as a
"memory card" in the following.

Components Updating CPU S7-400 Updating CPU S7-

400H
PC with external EPROM burner or programming X X
device for programming the memory card
2 MB S7 Memory Card - Order No. X -
6ES7 952-1KL00-0AA0
4 MB S7 Memory Card - Order No. X X
6ES7 952-1KM00-0AA0
STEP 7 X X
Files for the firmware update (available on the X X
Internet).

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2.3.3.2 How to perform a firmware update for the CPU

Notes to the reader regarding the firmware update

The procedure for performing a firmware update is described below using the CPU 416-2
(6ES7 416-2XK02-0AB0) as an example.

Preparation
Compare the type and manufacture date of the modules you are using with the information in
the document PCS 7 Released Modules.
If replacement of the CPU is required, contact your Siemens representative.

Requirements
The following is required for the update:
● STEP 7 V5.3 or higher is installed on the programming device or PC.
● The update file for the CPU update is available on the programming device / PC.

Loading the memory card for updating the CPU firmware

1. Clear the memory card by selecting the menu command File > S7 Memory Card >
Delete.
2. In SIMATIC Manager, select the menu command PLC > Update Operating System >
Set Destination Directory.
3. Set the destination directory.
4. Select the file CPU_HD.UPD.
5. Click "Open".
This starts the programming of the memory card (loading of the firmware).
When this is completed, the "Updating operating system" message dialog box reports that
the firmware has been loaded to the memory card.
6. Click "OK".

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Performing the CPU firmware update

NOTICE
With the next steps, all data on your CPU are deleted and cannot be recovered!
Do not cancel a download operation once it is started. If the download operation aborts, you
can repeat it. If defects occur as a result of the abort, send the CPU in for repair.

1. Switch off the power supply (PS) of the rack where the CPU is inserted.
2. Insert the prepared memory card into the CPU.
3. Switch on the power supply for the module.
The firmware is transferred from the memory card to the internal CPU FLASH EPROM.
During the transfer, all LEDs on the CPU (INTF, EXTF, FRCE, CRST, RUN, STOP) are
lit.
After approximately 2 minutes, the slowly flashing STOP LED (=> general system reset)
indicates the completion of the update for the CPU firmware.

NOTICE
Following the CPU update, an H-CPU starts a self test, which can last several minutes
depending on the memory configuration.

4. Switch off the power supply of the rack.

5. Remove the memory card that was used for the CPU update and insert the memory card
intended for CPU operation into the CPU, if one is provided.
6. Switch on the power supply for the module.
The CPU automatically performs a memory reset and is then ready for operation.

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2.3.4 Updating an interface module

2.3.4.1 Updating an interface module (IM)

Introduction
The interface modules (IM) ) are the interface to the PROFIBUS DP in PCS 7.

Preparation
● Compare the type and version of the interface modules you are using with the information
in the document PCS 7 Released Modules.
● If replacement of the interface module is required, contact your Siemens representative.
● A firmware update is possible for some interface modules. You will find the procedure in
the section "How to perform a firmware update of an IM (Page 44)" below.

Update capability of interface modules or couplers downstream from interface modules

You can update the firmware of the following components (interface modules or couplers
downstream from interface modules):

Components Order Number As of firmware version

IM 153-2 6ES7 153-2Bx00-0XB0
IM 152-1 6ES7 152-1AA00-0AB0 V2.02
Y Coupler 6ES7 197-1LB00-0XA0
Y Link 6ES7 197-1LA01-0XA0
DP/PA Link 6ES7 157-0AA82-0XA0 V4.x

Firmware update for SIMATIC stations with redundant interface modules

Note
You can perform a firmware update of the interface modules for SIMATIC 400H station with
redundant interface modules during runtime.

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2.3.4.2 How to perform a firmware update of an interface module (IM)

Introduction
This section describes how to update the firmware of the interface modules (IM) via
Industrial Ethernet.

Requirements
The following is required to perform the update via Industrial Ethernet:
● STEP 7 V5.3 or higher is installed on the programming device or PC.
● The update file for the CPU update is available on the programming device / PC.
● The CP 443-1 is routing-capable (check in HW Config: Properties of the CP > brief
description "Routing" is listed).
● The files containing the current (new) version of the firmware is available in the file
system of your programming device or PC.
● The IM has been integrated in your PCS 7 project.

Procedure
1. Open SIMATIC Manager.
2. In the component view, select the SIMATIC station in which the IM is located.
3. Double-click the "Hardware" object in the detail window.
HW Config opens.
4. Select the IM whose firmware you want to update.
5. Select the menu command PLC > Update Firmware.
The "Update Firmware" dialog box opens.
6. Make the following settings:

Setting Action
Location of the 1. In the "Firmware File" group, specify the folder where you placed the
firmware file file for the firmware update. If you want to search, you can use
"Browse" to open Explorer.
Activation of "new" 1. Use the "Activate firmware after download" check box to specify when
firmware the "new" firmware is to be activated as follows:
– Select the "Activate firmware after download" check box if you want
the IM to automatically reset after successfully downloading the new
firmware. The new firmware is active following the restart.
– Clear the "Activate firmware after download" check box if you do not
want the IM to reset after downloading the new firmware. The "new"
firmware becomes active only after the power supply has been
switched off.
1. Click "Execute". The firmware is updated.

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Firmware update in a redundant system

After the firmware update of the active IM, the "RESET" automatically triggers the switchover
of the two IMs.
You can now update the second IM in the redundant system. Each IM must be updated
separately.

Updating the identifier

Note
After the firmware update of the IM has been successfully completed, update the identifier of
the firmware version. You can find information on this in the section "Hardware Updates
(Page 36)".

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2.3.5 Updating a CP xxx

2.3.5.1 Updating a communication processor (CP)

Introduction
In PCS 7, communication modules (CPs) are used to connect a SIMATIC station to bus
systems. By updating the firmware, you can enhance the CP properties without replacing the
hardware.

Update capability of CPs

The specific properties of a module are retained when there is a firmware update. The CP
type is not changed by a firmware update.

CP type Update capability Order number

CP 341 Can be updated in all versions
CP 443-1 Can be updated in all versions
CP 443-5 Extended Can be updated in all versions

Overview
The sections below describe procedures for updating firmware:
● CP 341 firmware update (Page 47)
● CP 443-1 firmware update (Page 49)
● CP 443-5 Extended firmware update (Page 52)

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2.3.5.2 How to perform a firmware update of the CP 341

Introduction
This section describes how to update the firmware of the CP341.

Preparations
● Compare the type and version of the modules you are using with the information in the
document PCS 7 Released Modules.
● If you need to replace the CP, contact your Siemens representative.

Requirements for the firmware update

● STEP 7 V5.3 or higher is installed on the programming device or PC.
● The update file for the CPU update is available on the programming device / PC.
● The software package "Configuration package for point to point communication" as of
V5.0 is installed (supplied with the CP).
● The valid parameter assignment is stored in HW Config and has been downloaded to the
CPU.

Procedure
1. Open SIMATIC Manager.
2. In the component view, select the SIMATIC station in which the CP 341 is located.
3. Double-click the "Hardware" object in the detail window.
HW Config opens.
4. Double-click on the CP whose firmware is to be updated.
The "Properties" dialog box of the CP opens.
5. Select the "General" tab.
6. Click "Parameters ...".
The dialog box for the configuration interface opens.
7. Select the menu command Options > Firmware Update ...
– If the CP is available, the firmware version of the current module firmware is indicated
(Vx.y.z).
– If there is no firmware on the CP, a message to that effect is displayed. This can
occur, for example, if the firmware update was aborted. The old firmware is deleted in
this case. You must download a firmware.
8. In the "Firmware File" group, specify the folder where you placed the file for the firmware
update. To search for this, open an Explorer window by clicking "Browse".
The version of the selected firmware is displayed under "Selected FW version".

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9. Switch the CPU to STOP.

10.Click "Download Firmware" to start the download procedure to the CPU.
11.Click "Download Firmware" to confirm the download procedure.
If you click "Cancel", the download is aborted. The module will not be operational if this
happens.
Restart the firmware download to make the module operational again.

Note
Before deleting the older firmware, the CP checks if the order number of the firmware to be
downloaded is permitted.

Result
The new firmware is installed in the operating system memory of the CP. The progress of the
installation is indicated by a progress bar and a percentage under "Done". Once the firmware
update is complete, the module is ready for immediate operation.

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2.3.5.3 How to perform a firmware update of the CP 443-1

Preparation
● Compare the type and version of the modules you are using with the information in the
document PCS 7 Released Modules.
● If you need to replace the CP, contact your Siemens representative.

Requirements for the firmware update

● STEP 7 V5.3 or higher is installed on the programming device or PC.
● The update file for the CPU update is available on the programming device / PC.
● Ethernet card (CP 1613, 3COM network adapter, for example)

Determining the MAC address of the CP 443-1

When updating firmware, you must know the current MAC address of the CP 443-1.
1. Open SIMATIC Manager.
2. In the component view, select the CP 443-1 for which the firmware is to be updated from
below the SIMATIC station.
3. Select the menu command CPU > Diagnostics/Settings > Module Information.
4. Click "Special Diagnostics".
The NCM S7 diagnostics tool opens.

Note
If the NCM S7 diagnostics do not start, the connection between the programming
device/PC and the CP 443-1 is faulty. Correct the fault.

5. Note the MAC address setting of the CP 443-1 under "Industrial Ethernet."

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Performing the firmware update

NOTICE
Note the following:
• A warning message appears before the download operation begins if an incorrect CP
type has been inadvertently addressed. The firmware can nevertheless be downloaded
to an incorrect CP type if the message is acknowledged.
• With the next steps, all data on your CP are deleted and cannot be recovered!
• Do not cancel a download operation once it is started. The CP may no longer be usable
if you do this and you will have to send it in for repair.

1. Select the menu command Start > SIMATIC > STEP 7 > NCM S7 Industrial Ethernet >
Firmware Loader.
The dialog box of the firmware loader opens.
2. Click "Continue".
3. In the "Step 1" dialog box, set the path for the update file
– Click "Browse".
– Use "Select file" to select the desired file ("<drive>:\TEMP\Cp4435ba.fwl", for
example).
– Click on the "Open" button.
4. Click "Continue".
5. In the "Step 2" dialog box, set the MAC address.
6. Click "Continue".
7. Check the following settings:
– "Application access point"
– "Interface parameter assignment used"
8. Make sure that the correct settings have been activated in the configuration console.

Note
The access point must be set to "S7ONLINE CP xxxx(ISO)".

9. Activate the firmware update by clicking "Download".

The operation takes approximately 1 minute.

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Procedure when a download error occurs

If the download operation was terminated by an error, no LED is lit on the CP.
1. Switch the power supply of the rack off and on again.
2. Repeat the load operation.
If the CP responds to the download start, but the download operation does not finish
properly, it could be that:
● The same address has been assigned more than once on the plant bus.
● The load on the plant bus is too high.

Note
If a CP does not respond to a load procedure via the configured MAC address, load the CP
again via the imprinted address.

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2.3.5.4 How to perform a firmware update of the CP 443-5 Extended

Preparation
● Compare the type and version of the modules you are using with the information in the
document PCS 7 Released Modules.
● If you need to replace the CP, contact your Siemens representative.

Requirements for the firmware update

● STEP 7 V5.3 or higher is installed on the programming device or PC.
● The update file for the CPU update is available on the programming device / PC.
● MPI cable

Note
Ensure the following for the firmware update of the CP 443-5 Extended:
• If you want to connect devices that work with the DPV1 PROFIBUS standard to your
PCS 7 system following the conversion, you have to replace the hardware
(new CP type: 6GK7 443-5DX03-0XE0 with firmware version V5.1).
• This hardware requires special device drivers.
You can find information on how to create these device drivers in the manual
Process Control System SIMATIC PCS 7; Programming Instructions, Creating Blocks
for PCS 7.

Preparing for the firmware update

1. Make sure that the update files required for the firmware update are available on the
programming device or PC.
Files for the firmware update are available on the Internet. You can find information on
this in the section "Hardware Updates".
2. Switch off the power supply (PS) of the rack where the CP is inserted.
3. Use an MPI cable to establish a direct connection between the MPI interface of your
programming device or PC and the PROFIBUS interface of the CP.
4. Switch on the power supply of the rack and the programming device or PC.
5. Select the menu command Start > Settings > Control Panel > Set PG/PC Interface.
You use this to establish the access path to the CP 443-5 Extended.
Example: Make the following setting for the CP 5611 (FWL):·
– Select "FWL_LOAD" as the "Application access point" to the CP 443-5 Extended.
– Select the MPI interface with the supplement "(FWL)" as the interface.
6. Click "OK".
7. Make sure there are no active applications on your programming device.
8. Restart the interface.

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Performing the firmware update

NOTICE
Note the following:
• With the next steps, all data on your CP are deleted and cannot be recovered!
• Do not cancel a download operation once it is started. The CP may no longer be usable
if you do this and you will have to send it in for repair.

1. Select the menu command Start > SIMATIC > STEP 7 > NCM S7 > Firmware Loader.
The dialog box of the firmware loader opens.
2. Click "Continue".
3. In the "Step 1" dialog box, set the path for the update file
– Click the "Browse" button.
– Use "Select file" to select the desired file ("<drive>:\TEMP\Cp4435ex.fwl", for
example).
– Click on the "Open" button.
4. Click "Next" to confirm the next three dialog boxes until you reach "Step 4: Perform Load
Operation".
5. Read the information in the dialog box for "Step 4: Perform Load Operation".
In the table below you will find the download operation states that are displayed.

Where Display State

On the PG/PC in the Firmware The bar in the dialog box Download procedure is running.
Loader dialog box changes.
On the PG/PC in the Firmware The message "Download Download procedure is
Loader dialog box completed successfully" is complete.
displayed.
CP 443-5 Extended The CP RUN LED flashes. Download procedure is running.
CP 443-5 Extended The CP STOP LED is lit. Download procedure is
complete.
1. Switch off the power supply of the rack.
2. Click "Cancel" to close the dialog box.
3. Reestablish the original PROFIBUS connection.
4. Switch on the power supply for the module.
The CP performs a self-test and is then ready for operation.

Procedure when a download error occurs

If the download operation was terminated by an error, no LED is lit on the CP.
1. Switch the power supply of the rack off and on again.
2. Repeat the load operation.

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2.3.6 Working with GSD files

2.3.6.1 Working with GSD files

Introduction
STEP 7 Version 5 carefully checks GSD files. Syntax errors or non-interpretable errors can
occur with GSD files from an older project, however.
Improved help texts are provided for syntax errors and GSD problems starting with STEP 7
Version 5.1 SP2.
If the following measures are not successful, contact the device manufacturer and request a
new GSD file. You can find solutions for some errors in this table:

Troubleshooting

When Error Error message Source of Error Remedy

Occurs
During In the The entry 1. Contact the device manufacturer.
insert 'SIMATIC 400(1)' '187.5_supp = 1' is
operation station, the not present.
transmission rate
of '187.5 Kbps' is
not supported by
the 'MBK-P'
station.
Install a new The path\file Vendor_Name: the 1. Create a backup copy of the file and open it
GSD name of the number of with a text editor (such as WordPad)
GSD file characters 2. Check Vendor_Name.
contains a between the 3. Make corrections to the name, save the file
syntax error. quotation marks and link it again.
File cannot be must not exceed
interpreted. 32; special
characters are not
allowed.
Determine In the 'SIMATIC The decimal 1. Create a copy of the file.
the names 400(1)' station, separator in the 2. Open the original file with a text editor
of the GSD the transmission transmission rate (such as WordPad). In transmission rate,
files and the rate of '187.5 must be a period change '187,5_supp = 1' to
path: Kbps' is not and not a comma. '187.5_supp = 1').
via the supported by the 3. Start HW Config by selecting the menu
object "MBK-P' station. command Options > Update Catalog.
properties of Remarks:If the entry '187.5_supp = 1' is not
the DP present, the transmission rate is not supported.
slave Contact the device manufacturer.

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2.4 Software update

2.4.1 Software updates

Information
● You can find information on updates for the PCS 7 software in the Process Control
System PCS 7; Software Update manuals.
● You can find information on updating redundant operator stations during running
operation in the manual PCS 7 Process Control System; Fault-Tolerant Process Control
Systems, section "Guide to Updating a Redundant OS During Running Operation".
You can find a brief overview on this in this documentation in the section "Updating the
PCS 7 OS in runtime (Page 56)".
● Information on installing hot fixes are included in the respective software package with
the hot fix.

Note about software updates

Note
Note that you must use the appropriate hardware in order to take advantage of features in
new software versions.
You can find information on the minimum requirements for PC stations in PCS 7 in the
manual PCS 7 Process Control System; PC Configuration and Authorization.

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2.5 Updating the PCS 7 OS in runtime

2.5.1 Updating the PCS 7 OS in runtime

Introduction
If you configure a PCS 7 OS with redundancy, you can update the PCS 7 OS in runtime,
which allows you to adapt your existing PCS 7 process control system from an "older"
version to a "newer" PCS 7 version).
Updating the PCS 7 OS involves the following tasks:
● Preparatory measures
● Installation of the "new" software
● Commissioning measures required to adapt you existing PCS 7 process control system
Updating the PCS 7 OS during running operation offers the following benefits:
● Operation of the PCS 7 system is not disrupted.
● The AS does not enter STOP mode.
● The automation process can still be operator controlled and monitored.

Guide to updating the PCS 7 OS in runtime

You can find a guide to updating a redundant OS during running operation in the
documentation below.

Scenario Information can be found in ... Section ...

Updating the PCS 7 Configuration manual PCS 7 Guide to Updating the PCS 7 OS During
OS in runtime Process Control System; Running Operation:
(updating the software, Fault-Tolerant Process • Phase 1: Updating the standby server
for example) Control Systems • Phase 2: Updating OS clients that are
Requirements: interconnected to the standby server
redundant OS • Phase 3: Downloading connections,
gateways and changes to the AS
• Phase 4: Updating OS clients that are
interconnected to the master server
• Phase 5: Updating the master server

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3.1 Requirements for diagnostics

Requirements
Several requirements must be fulfilled to ensure that the status of a PCS 7 system can be
diagnosed effectively. The most important requirements are:
● Diagnostics are enabled for the components.
● Diagnostic options were activated during configuration

Information on configuring the diagnostic options

The primary configurations can be found in the following documentation:
● Configuration manual Process Control System PCS 7; Engineering System
● Configuration manual Process Control System PCS 7; Operator Station
You can search for information in the index of these manuals by entering "Diagnostics ..." as
a key word.

Checking PC components
● You check PC components using software tools of PCS 7 (such as a maintenance station
or PC DiagMonitor) and the operating system.
● The following configuration actions assist you in diagnosing PC components:

Configured element Reference

Lifebeat monitoring Configuration manual Process Control System PCS 7;
Operator Station
Diagnostic screen for PC diagnostics Configuration manual Process Control System PCS 7;
Operator Station
WinCC "System Info" channel Online help for WinCC Information System,
"Communication > System Info"
Diagnostics for systems with redundant Configuration manual Process Control System PCS 7;
OS PCs Operator Station

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Checking the diagnostic requirements
3.1 Requirements for diagnostics

Checking module properties

1. Open the project in the SIMATIC Manager.
2. In the component view, select the SIMATIC station.
3. Double-click the "Hardware" object in the detail window.
HW Config opens.
4. Double-click the module you wish to check.
The properties dialog box for the selected module opens.
5. Browse the individual tabs for appropriate options.
Activate the diagnostic properties depending on the module type.
Available diagnostic options can be found in the following tabs:
– Diagnostics"
– Inputs"
– Outputs"
– Options"

SIMATIC modules with diagnostic properties

The following components are available in PCS 7 diagnostic-capable modules:
● S7-400
● S7 300 modules
● ET 200M
● ET 200S
● ET 200iSP
● DP slaves
● DP/AS-i link
● Diagnostic repeaters
● Network components (SCALANCE; OSM, ESM)

Additional information
● Configuration manual Process Control System PCS 7; Operator Station
● Online help PC DiagMon

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Message concept of PCS 7 4
4.1 Servicing a system - message concept

Introduction
The message system and diagnostic options of PCS 7 help you to assess the system status.
You can find information about the PCS 7 message concept in the following sections:
● PCS 7 message system (Page 61)
● Origin of a message (Page 62)
● Determining the source of a message (Page 63)
● Evaluating and understanding messages (Page 64)

Basic terms
Some basic terms used in the PCS 7 message concept are defined in the following:

Term Definition
Events Events cause a change in the data status to occur in the automation system. For
example, an event can be the following: A bit is modified in an automation system by a
change to a process value or by attaining a specified limit value. The configuration
determines which events trigger a message.
Messages Messages are triggered by events or by a message frame. PCS 7 has the following
message types:
• Operating messages
• Process messages
• Event messages
• Process control messages and system messages
Error and In PCS 7, the PCS 7 Operator Station operator control and monitoring system is also
fault used to display errors and faults in the process.
• Error: component (object) status that does not disturb the process (for example,
defective display lamps).
• Fault: component (object) status that interferes with the process (for example, a
defective motor).

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4.1 Servicing a system - message concept

Additional information
You can find detailed information about the message system as follows:
● In the WinCC Information System:
Select the menu command Start > SIMATIC > WinCC > WinCC Information System, and
look under "System Overview > How WinCC Works >
– Message system of a PCS 7 OS
– Archive system of a PCS 7 OS
– Reports system of a PCS 7 OS
● In the configuration manual PCS 7 Process Control System; Operator Station, in the
section "Settings for the alarm system"
● In the online help for SIMATIC BATCH, you will find the following information under
"Batch Data Management":
– Batch reports
– Archiving batches
● In the SIMATIC Route Control online help, you will find the following information under
"Operator Control and Monitoring":
– Route log

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4.2 PCS 7 message system

4.2 PCS 7 message system

PCS 7 message system

PCS 7 acquires data on the status of your process and process control system using blocks
assigned with appropriate parameters. You can influence the response to an event with a
suitable program.
The most important message systems of PCS 7 are:
● WinCC operator control and monitoring system
● SIMATIC BATCH batch data management
Both message systems are available on the PCS 7 OS in process mode (runtime).

Configuration of messages in the message lists of PCS 7 OS

Every process message displayed on a PCS 7 OS always includes the following information:
● Date
● Time
● Origin
● Event
● Message Class
You can achieve the following when configuring messages:
● Specify the status used to report an event
● Use the "Alarm Logging" editor on the PCS 7 OS to modify the selection of message
information to be displayed in WinCC

Message accuracy for signal transitions

Note
Be aware of the accuracy of the message system.
If events are recorded within one scan cycle, they can appear in the wrong order in the
message list.
Remedy: You can find information about this in the function manual Process Control System
PCS 7; High-precision Time Stamping.

Additional information
You can find detailed information on configuring messages in the following manuals:
● Configuration manual Process Control System PCS 7; Engineering System
● Configuration manual PCS 7 Process Control System; Operator Station

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4.3 Origin of a message

4.3 Origin of a message

Message path
Messages can originate in different locations in PCS 7 depending on the configuration. Each
message is given a time stamp. The event which causes a time stamp to be assigned to a
message depends on the place where the message has originated. Irrespective of where
they originate, all messages are handled in the same way regarding how they are displayed
and archived on the PCS 7 OS.

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3URFHVVVLJQDOIDXOW\

$6&3

&38

3ODQW%XV

26&3

0HVVDJH

9LVLDOL]DWLRQ $ $ODUP $ $UFKLYLQJ $

Additional information
You can find information on configuring messages in the following documentation:
● Configuration manual Process Control System PCS 7; Engineering System
● Configuration manual Process Control System PCS 7; Operator Station
You can find information on configuring messages with increased time stamp accuracy in the
function manual PCS 7 Process Control System; 10 ms Time Stamping.

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4.4 How to determine the source of a message

4.4 How to determine the source of a message

Procedure
1. Enable the message list by clicking "Activate/Deactivate Autoscroll" .
2. In the message list, select the message for which you need additional information.
3. Click "Open Infotext" .
4. Note the message number and use "Alarm Logging" to determine the source of the
message.

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4.5 Understanding messages

4.5 Understanding messages

4.5.1 Introduction

Overview
You can find important information for understanding the PCS 7 message concept in the
following sections:
● Message types in message lists and archives (Page 65)
● Target groups of messages (Page 66)
● Message lists in process mode (Page 66)
● Overflow of message buffer (Page 67)
● Message priorities (Page 68)
● Influencing messages (Page 69)

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4.5.2 Message types in message lists and archives

Message types in message lists and archives

Messages are divided into the following classes:

Term Definition
Operating messages Operating messages are generated when an operator controls process
variables, for example, changes the operating mode of a controller.
• SIMATIC PCS 7 generates operating messages automatically if you
use faceplates prepared from the libraries.
• If you configure faceplates according to the programming guide
Process Control System PCS 7; Creating Blocks for PCS 7,
PCS 7-conforming operating messages are also available for your own
blocks.
Process messages Process messages signal process events that take place in the automated
process, such as limit value violations and event messages.
• Process messages are predefined for the blocks and therefore do not
need to be configured. Message texts and message priority can be
modified as needed in the object properties for the CFC blocks. These
modifications can also be made centrally in the process object view or
by means of import/export operations.
• Operating messages are a subgroup of process messages. They signal
process values that can be used to evaluate a process-related
component, such as an operating hours counter.
Process control Process control messages are generated when SIMATIC PCS 7 detects
messages and signals errors in components within its own system. Such errors range
from failure of a component to a wire break message for a connected I/O
signal.
Process control messages are generated by the driver blocks in PCS 7 and
do not need to be configured.

System messages
System messages are messages that are triggered by self-diagnostics of a device. System
messages are usually included in the process control messages or process messages
(operating messages).

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4.5 Understanding messages

4.5.3 Target groups of messages

Target Groups

Message type Target group: Target group: Target group: System

Process Operations and maintenance
management management and specialists
recording
Operating messages X X X
Process messages X X X
Event messages X X X
Process control messages X X
System messages X

4.5.4 Message lists in process mode

Message lists
PCS 7 places incoming messages in message lists. You can locate a message in the
various message lists according to the source of the event and the message status.
The following messages lists are available by default. You can modify these standard
message lists or create additional message lists.

Default message lists

List Content
Incoming alarm The incoming alarm list contains the unacknowledged messages.
list
Acknowledged The outgoing alarm list contains the acknowledged messages and the messages
alarm list queued in the process.
Outgoing alarm The outgoing alarm list contains the messages flagged as "Outgoing" (special
list message characteristic).
Operation list The operation list contains operating messages.
Example: the setpoint for a controller is set to 5 bar, motor was switched on.
Process alarm list The process alarm list contains process control messages.
Example: Rack failure
History list The history list contains all messages (incoming, acknowledged and outgoing
messages).

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 Message concept of PCS 7
4.5 Understanding messages

The following figure illustrates the path a message takes through the message lists.

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4.5.5 Overflow of message buffer

Overflow of message buffer

Each component of the overall PCS 7 system can process only a limited number of
messages. If more messages are generated in a component (for example, an AS) within a
particular time frame than the component can process, some of these messages will be lost.
If this occurs, the AS sets an overflow indicator and the following event will be signaled in the
PCS 7 OS: "NRMS7 Messages Lost".

Note
If events that trigger messages change status in very quick succession, this can trigger a
message surge. The overview of the plant status can no longer be sufficiently ensured.

Additional information
You can prevent a message surge by activating the "Messaging Triggered by
Acknowledgment" function. You can find information on configuring in the configuration
manual Process Control System PCS 7; Engineering System.

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Message concept of PCS 7
4.5 Understanding messages

4.5.6 Message priorities

Changing message priorities

In PCS 7, a priority can be assigned to each message. 0 is the lowest priority and 16 the
highest priority. When a signaling block is newly generated, its messages initially have the
lowest priority (0).
You can change the message priority in a variety of ways:
● In the object properties for the block
● In the process object view
● Via an import operation

Rules
● Message priorities can only be specified if you defined the message number range as
"Unique for Entire CPU".
● In PCS 7 OS, the unacknowledged message with the highest priority is always displayed
in the message row above the overview. If multiple messages have the same priority, the
most recent message is displayed here.
● You can filter the list according to priority.

Additional information
You can find information about configuring message priorities in the configuration manual
Process Control System PCS 7; Operator Station.

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4.5 Understanding messages

4.5.7 Influencing messages

Options
PCS 7 offers the following options for influencing messages:
● Message suppression
– You can suppress individual block messages with the CFC configuration.
– In process mode, you can suppress individual messages directly in the faceplate using
the "Suppress message" check box.
● Locking and releasing messages for blocks and OS areas
Locking (and releasing) messages for blocks and OS areas is used when the plant
operator wants to lock all messages of an interrupt-capable block or OS area.
● Hiding and displaying messages
You hide individual messages to reduce the number of messages displayed in process
mode. The messages are entered in a history list. The following variations are used to
hide and display messages in PCS 7:
– Manual hiding and showing of messages in process mode
– Automatic hiding and displaying of messages in process mode

Additional information
● Configuration manual Process Control System PCS 7; Operator Station
● Configuration manual Process Control System PCS 7; Engineering System
● Manual Process Control System PCS 7 OS Process Management

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4.5 Understanding messages

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Failure - What next? 5
5.1 Activities in the event of a fault

Basic procedure in the event of a fault

1. Evaluate the messages with regard to the following aspects:
– Time
– Sequence
– Source
2. Determine the location and area of the fault.

Note
If the components you are using do not have diagnostics capability, only secondary faults
are signaled.

– Use diagnostic tools to analyze the fault. You can achieve the following with the
diagnostic tools:
You can find the cause of a fault.
or
You can verify the presumed cause of a fault.
– You can find the following information in the section "Diagnostics for PCS 7" for
support:
The diagnostic tools available for PCS 7
Applications for the various diagnostic tools according to subsystem

Note
Make use of skilled experts if you cannot find a solution to your problem based on
available information. You can find information on this in the "Preface (Page 7)" of this
documentation.

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Failure - What next?
5.1 Activities in the event of a fault

3. Determine the actions to be taken.

In a running plant, check if a stop is necessary.

NOTICE
• The following actions should be carried out only under observance of applicable
governmental and plant-specific regulations and only by qualified personnel:
– Changes to the configuration
– Replacement of and changes to components
• Bear in mind that uncharacteristic situations can occur in the plant after activation.
Make sure the activation of components and secondary systems is carefully directed.

Examples of causes

Fault Possible causes Initial diagnostics

CPU fault • Fault due to internal error CPU diagnostics
• Fault due to external error
CP fault • Fault due to internal error Module Diagnostics > Special
• Fault due to external error Diagnostics > NCM S7 Diagnostics
CP... > >
Information from:
• Module" folder
• Operating mode" folder
• Diagnostic buffer" folder
I/O module • Fault due to SIMATIC station component Module diagnostics > Status
fault • Fault due to external influences (such as information and, if available,
a short circuit on the module terminals) diagnostic information
PC If the PC is running: If the PC is defective:
component • Fault due to events • Repair/replace
fault
• Faulty connections • Restore data

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5.2 Preparing for expert support

5.2.1 Information on cause of fault

Introduction

Topic area Information

Supporting • WHAT?: Actions for making essential information available to experts for fault
service experts analysis.
• WHEN?: If expert support is needed in the event of a fault, you facilitate the
work of the experts by providing them essential information on the plant or the
faulty components.
• HOW?: You can find information on this in this section.

Overview
You support the work of service experts by providing them with information:
● Service experts need information about your plant and the faulty system in order to
provide quick support.
You can find information on this below, in the section "Plant documentation (Page 74)".
● Service experts need information from the diagnostic buffer of the CPU in order to
analyze the cause of a CPU fault.
You can find information on this below, in the section "How to read the CPU diagnostic
buffer (Page 75)".
● A memory dump facilitates the analysis of the cause of the CPU fault.
You can find information on this below, in the section "CPU fault - preparing diagnostics
(Page 76)".
● Backing up the diagnostics files facilitates the analysis of the cause of an OS fault.
You can find information on this below, in the section "How to back up the diagnostic data
of the PCS 7 OS (Page 78)".
● You can create the conditions required for remote diagnostics via "remote access".
You can find information on this below, in the section "Remote diagnostics of a PCS 7
System (Page 80)".

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5.2 Preparing for expert support

5.2.2 Plant documentation

Maintaining system information

Information on the components of your system is among the most important information
needed for successful repair.
You need this information in the following situations:
● When you are planning maintenance
● When you contact the hotline for assistance
Continual maintenance of this information shortens downtimes in case of a fault. Therefore,
always keep up-to-date lists (in a database or in a table, for example) containing the
following data:
● Plant
● Unit
● Location in plant
● Components
● Versions
– Hardware
– Firmware
– Software

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5.2.3 How to read the CPU diagnostic buffer

Formats for saving diagnostic data

You can make it easier for service engineers to perform initial diagnostics on a faulty CPU by
saving and having ready the content of the diagnostic buffer in the following formats:
● HEX format
● TXT format

Procedure
1. Select the faulty CPU in the SIMATIC Manager.
2. Select the menu command PLC > Diagnostics/Settings > Module Information.
The "Module Information - Online" dialog box opens.
3. Select the "Stacks" tab and read out the following system memory:
– Block stack (B stack)
– If the CPU is in "STOP" mode: Interrupt stack (I stack)
4. Provide these data to the service engineers.

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5.2 Preparing for expert support

5.2.4 CPU fault - preparing diagnostics

Introduction
The following information is important for analyzing a CPU fault:
● Information on the relevant CPU
● Information or actions in the event of a fault

Rules

WARNING
• Only trained service employees should be authorized to work on the process control
system.
• Always observe the plant-specific rules and government regulations when making
changes to a system.
• Observe the plant-specific boundary conditions and adjust the work accordingly.
• Always bear in mind that changes in a system can impact other sections of the system.

Information on the Relevant CPU

The following information is needed when a CPU fault occurs:
● Order number
● Firmware version
● Hardware version
If you can access the CPU from the engineering station, you can query this information via
the module information. You can find information on this in the section "Module Information
(Page 127)".

Note
A constantly updated list of all module information facilitates troubleshooting in the event of a
fault and reduces the time needed for correcting the fault.

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Information in the event of a fault

The following information is needed if a fault occurs:
● Operations and actions/event history leading to the fault
● Status indicated by LED displays on the front of the CPU (such as RUN)

Only the RUN LED is lit

The SIMATIC station is functioning without errors.

RUN LED and additional red LED is lit

Faults have occurred in the SIMATIC station. Use the diagnostic tools for analysis. You can
find additional information in the section "Diagnostics for the CPU (Page 92)".

STOP LED is lit

● If the STOP LED is lit, read out the diagnostic buffer. You can find information about this
procedure in the section "How to read the CPU diagnostic buffer (Page 75)".
Save the diagnostic buffer both as a HEX file and as a TXT file!
● These data can be analyzed by trained service engineers. They contain information about
the cause, for example:
– I/O error
– Synchronization error with an H-CPU
● If the possibility exists that a hardware error in the I/O caused the CPU to switch to STOP
mode, save the diagnostic buffer of the relevant module and the associated bus interface
module (for example, CP 443-5).
● Generate a memory dump.

All LEDs are off or are flashing

You recognize the "CPU defective" status by the following LED displays on the front of the
CPU:
● All LEDs are flashing.
● All LEDs are off, even though the power supply is switched on.
For additional support, contact your Siemens representative or Technical Support. Have the
"information in the event of a fault" indicated above ready.

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Failure - What next?
5.2 Preparing for expert support

5.2.5 How to back up the diagnostic data of the PCS 7 OS

Basic procedure
We recommend that you back up the diagnostic files for analysis of the cause of the OS fault
by experts.
1. Back up all diagnostic folders of WinCC
(default: drive:\Siemens\WinCC\Diagnostics).
2. Provide these data to the service engineers.
You can back up the data using the PKZIP software supplied on the PCS 7 Toolset DVD.

Setting up the PKZIP software

If you use the PKZIP software supplied on the PCS 7 Toolset DVD, the following settings
need to be made.
1. In Windows Explorer, select the path "Program Files > Pkware > Pkzipw4".
2. Double-click the PKZIP compression program.
PKZIP for Windows opens.
3. Select the menu command Tools > Options.
The "Options" dialog box opens.
4. Select the "Compress" tab.
5. Make the following settings:
– In the "File Options" group:
Activate the check box for "Include subfolders (recurse)".
In the "Save folder name" drop-down list, set "Relative path".
In the "Update mode" drop-down list, set "Add & Update files".
– In the "File Attribute" group:
Activate all check boxes.
– In the "Folders" tab:
You can specify a default folder for your data backup here.
6. Click "OK" to confirm your settings.

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5.2 Preparing for expert support

Backing up diagnostic data

1. Close WinCC.
2. In Windows Explorer, select the path "Program Files > Pkware > Pkzipw4".
3. Double-click the PKZIP compression program.
PKZIP for Windows opens.
4. Select the menu command File > New.
The "Save File As" dialog box opens.
5. Set the parameters as follows:
– In the "Save in" group:
Enter the folder for the backup file.
– In the "File Name" group:
Enter the name for the backup file (use unique names for backups such as
"Plant_Date_BackupNo.".
6. Click "Save" to confirm your settings.
The "Add Files - (drive: folder for the backup file)" dialog box opens.
7. Set the parameters as follows:
– In the "Drives:" group:
Enter the drive containing the diagnostic files.
– In the "Directory:" group:
Specify the folder where the diagnostic files are located (default:
...\Siemens\WinCC\Diagnostics).
– Click "Add Directory".
Information regarding the drive and folder of the diagnostic files is entered in the "Files
& Directories To Zip." group.
8. Click "OK" to confirm your settings.
You can watch the progress of the backup in the "Add Status" dialog box. The backup is
finished when "Done" appears in the message box.
9. Click "Done".
All archived files are shown in the PKZIP dialog box.
10.Close PKZIP with the menu command File > Exit.

Note
Once the diagnostic files are backed up (not in diagnostic folder), you can delete the
content of the diagnostic folder. In this way, you avoid keeping old information in the new
diagnostic files.
If the same error occurs the next time you start WinCC, make an additional backup to
help the experts. Only a few messages will need to be analyzed in this backup.

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Failure - What next?
5.2 Preparing for expert support

5.2.6 Remote diagnostics of a PCS 7 system

Options for remote diagnostics and remote administration of a PCS 7 plant

We recommend you use the operating system features "NetMeeting" for remote diagnostics
of PCS 7 plants and for administrative access on PC stations with Windows XP Professional
and Windows Server 2003.
You can find additional information on this in the operating system's online help.

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Transmission paths
The data can be transmitted along the following routes:
● Telephone line (modem)
● TCP/IP connection (system-internal network connection)

Security requirements
If you wish to perform remote diagnostics in a PCS 7 plant, you need to protect this plant
against unauthorized access.
Several measures are required to realize a security concept. Optimal protection is only
provided with all security measures as a whole.
You can find additional information in the documentation Process Control System PCS 7;
PCS 7 Security Concept.

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5.2 Preparing for expert support

5.2.7 Interactive operator control and monitoring with the PCS 7 OS Web Option

Interactive operator control and monitoring of a PCS plant using the PCS 7 OS Web Option
Use the PCS 7 OS web option for the interactive operator control and monitoring of a PCS 7
system.
You can find additional information about this in the manual Process Control System PCS 7;
PCS 7 OS Web Option.
The figure below shows how the PCS 7 OS web option (OS web server, web client) can be
used in a PCS 7 system.

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The data can be transmitted along the following routes:
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● TCP/IP connection (system-internal network connection)
● Internet

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Failure - What next?
5.2 Preparing for expert support

Security requirements
If you use the PCS 7 OS Web Option in a PCS 7 plant, you must protect this plant against
unauthorized access.
Several measures are required to realize a security concept. Optimal protection is only
provided with all security measures as a whole.
You can find additional information on this in the documentation Process Control System
PCS 7; PCS 7 Security Concept.

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Diagnostics in PCS 7 6
6.1 Diagnostic capabilities in PCS 7 subsystems

Disclaimer of liability

WARNING
Siemens assumes no responsibility for inappropriate use of the instructions provided in this
documentation or any consequences that might result for the customer.

WARNING
Note the following:
• Only trained service employees should be authorized to work on the process control
system.
• Always observe the plant-specific rules and government regulations when making
changes to your system.
• Observe the plant-specific boundary conditions and adjust the work accordingly.
• Always bear in mind that changes in a system can impact other sections of the system.

Introduction
The message system and diagnostic tools of PCS 7 help you to assess the status of your
system. You can find information about the diagnostic tools In the following sections.
This description illustrates the capabilities of the diagnostic tools so that you can apply them
to your individual requirements.
● You will also find information on the fields of application for diagnostic tools.
● You will learn how to call up a diagnostic tool.
● Since malfunctions can have a variety of causes and because procedures for using the
diagnostic tools are already available in the online help, a detailed description is not
provided here.

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Diagnostics in PCS 7
6.1 Diagnostic capabilities in PCS 7 subsystems

Assessing the status of your process control system

Topic Questions Answered

Diagnostics in PCS 7 Who can perform particular types of diagnostics?
Diagnostic tools • Which diagnostic procedures can be performed with a diagnostic
tool?
• How is the diagnostic tool activated?
• Where can I find a description of the diagnostic tool or diagnostic
capability?

Diagnostics
Diagnostics refers to all activities intended to:
● Ascertain the status of a system
● Find errors and faults as early as possible and identify their cause
Diagnostic Message
Diagnostic capabilities are used to analyze the system status and to determine the causes of
faults.
Overview of diagnostic tools
You can find information on using diagnostic tools, grouped according to areas of
application, in the following sections:
● Full Diagnostics Using the Maintenance Station (Page 85)
● Diagnostics for PC user settings (Page 87)
● Diagnostics for PC Components (Page 88)
● Diagnostics for Network Connections (Page 89)
● Diagnostics during Configuration (Page 91)
● Diagnostics for the CPU (Page 92)
● Diagnostics for Modules (Page 93)
● Diagnostics for PROFIBUS DP (Page 94)
● Diagnostics for PROFIBUS PA (Page 95)
● Diagnostics for the OS (Page 96)
● Diagnostics for the BATCH station (Page 97)
● Diagnostics for the Route Control station (Page 98)
● Diagnostics for the time of day (Page 99)
For many components, you will find displays on the front panel indicating the status of the
component and any errors. Analyzing these displays enables you to obtain information
without intervening in the system. The additional product manuals you will need for this
analysis can be found in the section "Diagnostics for Hardware Displays (Page 100)".

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6.2 Diagnostics with the maintenance station (asset management)

6.2 Diagnostics with the maintenance station (asset management)

Introduction
With PCS 7 V6.1 and higher, a PCS 7 system can be fully diagnosed with the help of the
maintenance station. The maintenance station is an operator station that is specially
configured and assigned parameters for use in diagnostic and maintenance functions.
We particularly recommend the use of a maintenance station in medium and large PCS 7
systems.

Maintenance station
With the maintenance station, PCS 7 enables you to call up information on the states of all
PCS 7 components on diagnostics screens which are hierarchically structured. As part of
this process, the data of a component are analyzed using the available online functions of
the associated tools. You can access ES data from the diagnostics screens (can be
controlled via access protection mechanisms).
Screens for process-control diagnostics can be generated automatically for the entire PCS 7
system and made available on the maintenance station. The topmost level forms an
overview screen for the entire system.

Diagnostics options
You will find information on the states of individual PCS 7 components with diagnostic
capability on the maintenance station's special diagnostics screens.

Area Diagnostics for ...

Automation systems • CPU
• SIMATIC PCS 7 BOX
• Distributed I/O, such as ET 200M, ET 200S,
ET 200iSP, input and output modules
• Field devices (HART, PROFIBUS PA, ...)
• Redundancy
– Master/standby configuration
– Status of redundant partners
PC stations • Operator stations
• BATCH stations
• Route Control stations
• Archive servers
• SIMATIC PCS 7 BOX
• Industrial PCs
• Standard PCs (also web client via IP address)
• Redundancy for PC stations from PCS 7
– Master/standby configuration
– Status of redundant partners

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Diagnostics in PCS 7
6.2 Diagnostics with the maintenance station (asset management)

Area Diagnostics for ...

Ethernet components • Switches, e.g.:
– SCALANCE X
– OSM
– ESM
• Network objects (via profile file)
– Bridges
– Router
• Network components, which enable diagnostics using the "NIB
II" profile (for example, printers and other SNMP-capable
devices)
PROFIBUS components • PROFIBUS DP
– Interface modules (IM)
– Couplers
– Link modules
– Diagnostic repeaters
• PROFIBUS PA
– Interfaces
– Couplers

Additional information
● You will find a description of how to configure a maintenance station in the configuration
manual PCS 7 Process Control System; Operator Station.
● You will find a description of how to use the maintenance station in process mode in the
manual PCS 7 Process Control System; PCS 7 OS Process Control.
● You can find information on the configuration of a system with a PCS 7 OS web
diagnostic server and PCS 7 web diagnostic client in the manual
PCS 7 Process Control System; PCS 7 OS Web Option.

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6.3 Diagnostics for PC user settings

6.3 Diagnostics for PC user settings

Overview

Diagnostics for Diagnostics tool Called with

Defining users, Windows User Start > Settings > Control Panel >
setting access authorization to Management (Page 106) Administrative Tools > Computer
files and folders Management > System Tools > Local
(users and user groups) Users and Groups
WinCC users User administrator Open WinCC Explorer by selecting
(Page 119) the menu command Editors >
User Administrator > Open
PCS 7 users (user roles and Start > SIMATIC > SIMATIC Logon >
rights in PCS 7 applications) Configure SIMATIC Logon
Shares Shares for drives, folders Start > Settings > Control Panel >
and files (Page 105) Administrative Tools > Computer
Management > System Tools >
Shared Folders > Shares

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6.4 Diagnostics for PC components

6.4 Diagnostics for PC components

Overview

Diagnostics for Diagnostics tool Called with

Status of PC stations, redundancy Maintenance station (Page 85) The maintenance station is an operator station
that is specially configured for use in
diagnostics.
The maintenance station has to be configured.
You can find additional information in the
manual PCS 7 Process Control System; PCS 7
OS Process Control.
PC configuration System information from Call this with the menu command Start > Run...
windows (Page 103) > enter "msinfo32" in the command prompt.
Functions of drivers, logs, and services Managing the operating Start > Settings > Control Panel >
system (Page 104) Event Administrative Tools > Computer Management
display > System > Event Viewer
Note: Only blue icons = "all correct"
Function of standard network modules Set PC Station (Page 108) Start > SIMATIC > SIMATIC NET > Settings >
Set PC Station
In the tree view, select PC Station > "Network
Module" modules > Softnet IE.
Click "Test".
Online verification of operating Redundancy state control Picture must be configured and downloaded to
capability of redundant OS components (Page 121) the OS.
Additional information is available in the
configuration manual Process Control System
PCS 7; Operator Station
Networks and network connections You can find information on this in the section
"Diagnostics for Network Connections
(Page 89)".
Installed versions of the PCS 7 software SIMATIC Manager (Page 124) Start > SIMATIC >
SIMATIC Manager
Help > About >
Click "Display"
Security settings and patches MBSA (Page 115) Call this with the menu command Start > Run...
> enter "Mbscali.exe" in the command prompt.
Printers and print jobs Printers and print jobs Start > Settings > Printers and Faxes
(Page 111) To obtain information about a print job, click on
the printer executing the job.
PCS 7 bundle PCs PC DiagMonitor (Page 111) PC DiagnMonitor is started automatically on
bundle PCs when the PC boots.

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6.5 Diagnostics for network connections

6.5 Diagnostics for network connections

Overview

Diagnostics for Diagnostics tool Called with

Connections with diagnostic Maintenance station The maintenance station is an
capability (Page 85) operator station that is specially
configured for use in diagnostics.
The maintenance station has to be
configured.
You can find additional information in
the manual PCS 7 Process Control
System; PCS 7 OS Process Control.
Network configuration NetPro (Page 112) Network > Check Consistency
Established connections to NetPro (Page 112) Select CPU: PLC > Activate
SIMATIC stations Connection Status
Status of network cards on Network Connections" Start > Settings > Network
Industrial Ethernet Windows Dialog Box" Connections
(Page 113)
Connections to other stations; IP Command line Start > Programs > Command Prompt
address, MAC address commands (Page 107) Open DOS window - enter 'ping IP
address'
Determining MAC addresses and Command line Start > Programs > Command Prompt
TCP/IP addresses commands (Page 107) Open DOS window:
enter ipconfig –all.
Connection established to Command line Start > Programs > Command Prompt
domain servers: commands (Page 107) Open DOS window:
DHCP, WINS, DNS enter ipconfig –all.
PC station Set PC Station Start > SIMATIC > SIMATIC NET >
(Page 108) Set PC Station
Status of network components, Station Configuration Configuration with HW Config and
status of a WinCC application Editor (Page 110) loading of PC station required
Call: In the Start menu via

PC Ethernet modules NCM S7 Industrial Start > SIMATIC > STEP 7 > NCM S7
Ethernet (Page 113) Industrial Ethernet > Diagnostics
Status of configured channels WinCC Channel Start > Simatic > WinCC > Tools >
and their connections to the Diagnostics (Page 119) Channel Diagnostics >
SIMATIC station "Channels/Connections" tab
Connections to the OS: faulty or Lifebeat monitoring Call picture (@CONFIG.PDL) in
established (Page 116) process mode.
Picture must be configured and
downloaded to the OS.
Status of process interface Status of connections In the WinCC Explorer: Options >
(Page 120) Status of Connections
Client-server connections Status of multi-user In the WinCC Explorer: Options >
operation (Page 120) Status of Multi-User Operation

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6.5 Diagnostics for network connections

Diagnostics for Diagnostics tool Called with

Determine stations BANY (add-on product) If you have installed BANYnet, call
Find IP address and MAC (Page 133) the program with the menu command
address Start menu > Programs > BANYnet.
Message frames
Collisions
PROFIBUS DP connections You can find additional information in
the section "Diagnostics for
PROFIBUS DP (Page 94)".
PROFIBUS PA connections You can find additional information in
the section "Diagnostics for
PROFIBUS PA (Page 95)".
Status of devices with SNMP PC DiagMonitor Start > SIMATIC > PC DiagMonitor >
capability (e.g., network (Page 111) Management Station
switches)

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6.6 Diagnostics during configuration

6.6 Diagnostics during configuration

Overview

Diagnostics for Diagnostics tool Note

Consistency of hardware HW Config (Page 126) Menu command Station > Check
configuration Consistency
Consistency of PC station Station Configuration Click the following icon in the taskbar:
configuration Editor (Page 110)
Analyze "Status" column table entry
Block consistency in a SIMATIC SIMATIC Manager Select SIMATIC Station > S7
station (Page 124) Program > Blocks
Menu command Edit > Check Block
Consistency
Chart consistency in a SIMATIC SIMATIC Manager Select SIMATIC Station > S7
station (Page 124) Program > Charts
Menu command Edit > Check
Consistency
Connection error Module Information Select the SIMATIC station in
(Page 127) SIMATIC Manager or
the CPU in HW Config.
Open signal interconnections in PCS 7 operator station Convert pictures
PCS 7 Operator Station (WinCC)
Connection functions for a PC Set PC Station Start > SIMATIC > SIMATIC NET >
station (Page 108) Settings > Set PC Station

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6.7 Diagnostics for the CPU

6.7 Diagnostics for the CPU

Overview

Diagnostics for Diagnostics tool Called with

CPU module information, redundancy, Maintenance station (Page 85) The maintenance station is an operator station
connections that is specially configured for use in
diagnostics.
The maintenance station has to be configured.
You can find additional information in the
manual PCS 7 Process Control System; PCS 7
OS Process Control.
CPU HW Config (Page 126) Select CPU: Menu command
Station > Online
CPU Module Information (Page 127) Select the SIMATIC station in SIMATIC
Manager or
Select the CPU in HW Config.
Select the menu command PLC > Module
Information
Module displays Evaluating the Module Display Notes on the manuals: Diagnostics for
(Page 100) hardware displays (Page 100)
CPU fault - preparing diagnostics Only to support experts CPU fault - preparing diagnostics (Page 76)

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6.8 Diagnostics for modules

6.8 Diagnostics for modules

Overview

Diagnostics for Diagnostics tool Called with

Diagnostics of all diagnostic- Maintenance station The maintenance station is an
capable modules (Page 85) operator station that is specially
configured for use in diagnostics.
The maintenance station has to be
configured.
You can find additional information in
the manual PCS 7 Process Control
System; PCS 7 OS Process Control.
Modules and CPs with HW Config (Page 126) Station > Open Online
diagnostics capability
I/O modules and CPs with Module Information Select the SIMATIC station in
diagnostics capability (Page 127) SIMATIC Manager or
the CPU in HW Config.
Select the menu command PLC >
Module Information
Module displays Evaluating the Module Notes on the manuals: Diagnostics for
Display (Page 100) Hardware Displays (Page 100)

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6.9 Diagnostics for PROFIBUS DP

6.9 Diagnostics for PROFIBUS DP

Overview

Diagnostics for Diagnostics tool Called with

Devices and connections with Maintenance station (Page 85) The maintenance station is an operator station
diagnostic capability that is specially configured for use in
diagnostics.
The maintenance station has to be configured.
You can find additional information in the
manual PCS 7 Process Control System; PCS 7
OS Process Control.
Status of stations NCM S7 PROFIBUS Start > SIMATIC > STEP 7 > NCM S7
(Page 114) PROFIBUS > Diagnostics
Internal PROFIBUS DP interface of the Module Information (Page 127) Diagnostics via HW Config > Module
CPU Information
PROFIBUS DP error PROFIBUS DP Diagnostics Diagnostics via HW Config > Module
With Diagnostic Repeater Information
(Page 129)
Status of PROFIBUS nodes NetPro (Page 112) Start > SIMATIC > STEP 7 > NetPro
Select the menu command View > With DP
Slaves to display the DP slaves in the network
view
Station failure SYSTEM Process Control Picture must be configured and downloaded to
Fault indication with detailed Diagnostics (add-on product) the OS.
information about cause of error (Page 135) Additional information is available in the
Name and comments from HW Config configuration manual Process Control System
PCS 7; Operator Station
Order number, addresses, slot types
PROFIBUS error Amprolyzer (add-on product) If you have installed Amprolyzer, call the
(Page 132) program with the menu command Start menu >
Programs > Amprolyzer.

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6.10 Diagnostics for PROFIBUS PA

6.10 Diagnostics for PROFIBUS PA

Overview

Diagnostics for Diagnostics tool Called with

Devices and connections with Maintenance station (Page 85) The maintenance station is an operator station
diagnostic capability that is specially configured for use in
diagnostics.
The maintenance station has to be configured.
You can find additional information in the
manual PCS 7 Process Control System; PCS 7
OS Process Control.
Devices and connections on the SIMATIC PDM (Page 130) SIMATIC Manager: View > Process Device
PROFIBUS PA with diagnostic Network View
capability
Status of devices on the PROFIBUS PA NCM S7 PROFIBUS Start > SIMATIC > STEP 7 > NCM S7
with diagnostic capability (Page 114) PROFIBUS > Diagnostics
Station failure SYSTEM Process Control Picture must be configured and downloaded to
Fault indication with detailed Diagnostics (add-on product) the OS.
information about cause of error (Page 135) Additional information is available in the
Name and comments from HW Config configuration manual Process Control System
PCS 7; Operator Station
Order number, addresses, slot types
PROFIBUS error Amprolyzer (add-on product) If you have installed Amprolyzer, call the
(Page 132) program with the menu command Start menu >
Programs > Amprolyzer.

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6.11 Diagnostics for the OS

6.11 Diagnostics for the OS

Overview

Diagnostics for Diagnostics tool Called with

Operating capability of all OS Maintenance station (Page 85) The maintenance station is an operator station
components and communication that is specially configured for use in
connections diagnostics.
The maintenance station has to be configured.
You can find additional information in the
manual PCS 7 Process Control System; PCS 7
OS Process Control.
WinCC projects and the assigned Lifebeat monitoring (Page 116) Call picture (@CONFIG.PDL) in process mode.
SIMATIC stations Picture must be configured and downloaded to
the OS.
Connections between OS components Simatic Shell (Page 117) Windows Explorer (workstation):
Select PC station > "Simatic Shell" folder > in
the shortcut menu Properties
Connection between WinCC and AS Status of connections In WinCC: Options > Status of Connections
(Page 120)
Connection between OS server and OS Status of multi-user operation In WinCC: Options > Status of Multi-User
client (Page 120) Operation
Status of channels and connections to WinCC Channel Diagnostics Start > SIMATIC > WinCC > Tools > Channel
the AS (Page 119) Diagnostics
Operating capability of redundant OS Redundancy state control Picture must be configured and downloaded to
components (Page 121) the OS.
You can find information about this in the
configuration manual Process Control System
PCS 7; Operator Station
General system information of an OS WinCC "System Info" channel Picture must be configured and downloaded to
server (Page 118) the OS.
You can find information about this in the
configuration manual Process Control System
PCS 7; Operator Station
OS fault - preparing diagnostics Only to support experts You can find information on this in the section
"OS fault - preparing diagnostics (Page 78)".
OS Web server status Internet Explorer:
http://<server_address>.status.html

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6.12 Diagnostics for the BATCH Stations

6.12 Diagnostics for the BATCH Stations

Overview

Diagnostics for Diagnostics tool Called with

Operating capability of all BATCH Maintenance station (Page 85) The maintenance station is an operator station
components and communication that is specially configured for use in
connections diagnostics.
The maintenance station has to be configured.
You can find additional information in the
manual PCS 7 Process Control System; PCS 7
OS Process Control.
Status of the BATCH server Status icons in the BATCH Taskbar
Server taskbar (Page 122)
Status of master Status icons in the BATCH Taskbar
server taskbar (Page 122)
Status of the standby server (partner Status icons in the BATCH Taskbar
server) server taskbar (Page 122)

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6.13 Diagnostics for the Route Control stations

6.13 Diagnostics for the Route Control stations

Overview

Diagnostics for Diagnostics tool Called with

Operating capability of all Maintenance station The maintenance station is an
SIMATIC Route Control (Page 85) operator station that is specially
components and communication configured for use in diagnostics.
connections The maintenance station has to be
configured.
You can find additional information in
the manual PCS 7 Process Control
System; PCS 7 OS Process Control.
Status of redundant servers Status icons in the Route Taskbar
Control server taskbar
(Page 123)
Established connections to NetPro (Page 112) NetPro: Online view > Select CPU:
SIMATIC stations PLC > Activate Connection Status

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6.14 Diagnostics for time of day

6.14 Diagnostics for time of day

Overview

Diagnostics for Diagnostics tool Called with

AS-CPU time SIMATIC Manager (Page 124) Select CPU: PLC > Set Time of Day
AS-CPU time Module Information (Page 127) Station > Open Online
Select CPU: PLC > Set Time of Day
PC time Managing the operating Start > Settings > Control Panel > Date/Time.
system (Page 104) Do not change these settings.
Activated time services Windows System Utilities Start > Settings > Control Panel >
Administrative Tools > Services
Select "Windows Time": Action > Properties
"General" tab > Startup type: ...
Synchronization status on the terminal Set PG/PC Interface Start > SIMATIC > SIMATIC Net > Set PG/PC
bus (Page 109) Interface
Select interface > Click "Diagnostics" > In the
"Time" group
Configuration of time displayed in WinCC Editor "Time Open WinCC Explorer with the menu command
operator control and monitoring Synchronization" Editors > Time Synchronization > Open
systems

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6.15 Diagnostics for hardware displays

6.15 Diagnostics for hardware displays

Overview
Many components have displays indicating the component status and errors. Analyzing
these displays enables you to obtain information without intervening in the system.

Components You can find information about diagnostic options in the following manuals
and sections:
Power supply module Reference manual SIMATIC;
S7-400 Programmable Controller; Module Specifications
• Backup battery (optional)
• Error messages by means of LED displays
• Operator control and display elements
Central module for Reference manual SIMATIC;
S7-400 S7-400 Programmable Controller; CPU Data
CPU • Monitoring functions of the CPU
• Status and error displays
• Operating mode switch
CP 441 Manual SIMATIC;
CP 441 Point-to-Point Communication - Installation and Parameter
Assignment
• Diagnostics for CP 441
CP 443-1 Device manual S7 CPs/Part B4;
Description of CP 443-1
• Displays and operating mode switch
CP 443-5 Extended Device manual S7 CPs/Part B4;
Description of CP 443-5 Extended
• Displays and operating mode switch
S7-300 I/O modules Reference manual SIMATIC;
S7-300 Programmable Controller; Module Specifications
• Diagnostic data for the signal modules
S7-300 fail-safe signal Manual SIMATIC;
modules Programmable Controller S7-300; Fail-safe Signal Modules
• Diagnostics of F-SM errors
• Properties, front view, connection and block diagram
S7-300 Manual SIMATIC;
ex I/O modules Programmable Controller S7-300, ET 200M s
ex I/O modules
• Digital input module: Properties
• Diagnostics for analog modules
• Module view and block diagram
ET 200M Manual SIMATIC;
ET 200M Distributed I/O; Commissioning and Diagnostics
• Diagnostics by means of LED display IM 153-1, IM 153-2
• Diagnostics with STEP 7

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Components You can find information about diagnostic options in the following manuals
and sections:
ET 200iSP Manual SIMATIC;
ET 200iSP Distributed I/O; Commissioning and Diagnostics
• Status and error LEDs on IM 151-2
• Insertion and removal of modules
• Line break of the NAMUR encoder on the digital input module
• Diagnostics with STEP 7
ET 200S Manual SIMATIC;
ET 200S Distributed I/O; Commissioning and Diagnostics
• Diagnostics by means of LED displays
• Diagnostic messages for electronic modules
DP/PA Coupler Manual SIMATIC;
Bus Adapters DP/PA Link and Y Link
Diagnostics by means of LED displays
• LED displays of the IM 157
• LED displays of the DP/PA coupler
• LED displays of the Y coupler
AFD (used with Manual SIMATIC;
PROFIBUS PA) SIMATIC NET; PROFIBUS PA
• Diagnostics by means of LED displays
• Diagnostic messages for electronic modules
AFS (used with Manual SIMATIC;
PROFIBUS PA) SIMATIC NET; PROFIBUS PA
• Diagnostics by means of LED displays
• Diagnostic messages for electronic modules
Y Link Information under DP/PA Coupler
Diagnostic repeaters Manual SIMATIC;
Diagnostic Repeater for PROFIBUS DP
• LED diagnostics
Switch for Ethernet Operating Instructions SIMATIC NET;
Industrial Ethernet Switches SCALANCE X-400
• LED
Commissioning manual SIMATIC NET; Industrial Ethernet, SCALANCE X-
100 and SCALANCE X-200 Product Line
• SCALANCE X<…> displays (SCALANCE X208 displays, for example)
Manual SIMATIC NET; Industrial Ethernet OSM/ESM
• Display and control elements

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6.16 Diagnostic tools

6.16 Diagnostic tools

6.16.1 Diagnostics tools of PCS 7

Disclaimer of liability

WARNING
Siemens assumes no responsibility for inappropriate use of the instructions provided in this
documentation or any consequences that might result for the customer.

WARNING
Note the following:
• All work must be performed by trained service personnel.
• Always observe the plant-specific rules and government regulations when making
changes to your system.
• Observe the plant-specific boundary conditions and adjust the work accordingly.
• Always bear in mind that changes in a system can impact other parts of the system.

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6.16.2 Diagnostics for the PCs

6.16.2.1 System information from Windows

Calling
Call this by selecting the menu command Start > Run > enter "msinfo32" in the command
prompt.

Overview

Topic Detailed information Called with Additional information

PC Operating system System Overview Online help of the
configuration Operating system version operating system
PC NAME
Processor
BIOS data
Users currently logged on
Time zone
Size of the work memory
Information on the swap file
Graphics Type of graphics card System Overview > Online help of the
settings Set resolution and frequency Components > Display operating system
Printer Display of existing printers System Overview > Online help of the
Components > Printer operating system
Drives Recognized internal and System Overview > Online help of the
external drives or storage Components > Storage operating system
media > Drives
Partitioning of hard disks

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6.16.2.2 Managing the operating system

Calling
Call this tool by selecting the menu command Start > Settings > Control Panel >
Administrative Tools > Computer Management.

Overview

Topic Detailed information Called with Additional information

Event display Icons indicate status (specialist System Tools > Event press "F1" key - blue
knowledge required for Viewer icon only = "everything
analysis) OK"
Removable Recognized external drives or Data Memory >
memory storage media Removable Media
Hard disks Drive names, formats, size, Data Memory > Storage
segmentation, partitions, status Media Management
Network Network adapter type access System Tools > System
adapters and levels, users, servers, network Information >
PC cards addresses (IP/MAC address) Components > Network
> Adapter
Network-wide Active users in network, System Tools > Shared
analysis of Active PCs Folders > Shares
connected PCs
Management of • Creation and modification of System Tools > Local Online help of the
users and user local user accounts Users and Groups operating system
groups • Creation and modification of
user profiles
• Creation, addition and
deletion of local groups

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6.16.2.3 Shares for drives, folders and files

Calling
Call this tool by selecting the menu command Start > Settings > Control Panel >
Administrative Tools > Computer Management > System.

Overview

Topic Detailed Information Called with Additional information

Drives and Granting or changing of In the tree view Select the folder,
folders shares for drives and Select Shared Folders > Share press "F1" key
folders
Drives and Granting or changing of • Open Windows Explorer Online help of the
folders shares for drives and • In the tree view, select the operating system
folders drive/folder
• Menu command: File >
Properties > "Shares" tab
Files Granting or changing of • Select the file in Windows Online help of the
shares for files Explorer operating system
• Menu command: File >
Properties
• Select the "Security" tab
and make the required
settings in the
"Permissions" group.

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6.16.2.4 System tools - Local Users and Groups

Overview

Topic Detailed information Called with Additional information

Managing users • Creation and modification of Start > Settings > Online help of the
and groups in local user accounts Control Panel > operating system
the operating • Creation and modification of Administrative Tools >
system user profiles Computer Management
• Creation, addition and > System Tools > Local
deletion of local groups Users and Groups
Application • Standard users, language Start > SIMATIC > Online help for
permissions and password changes SIMATIC Logon > SIMATIC Logon
• Selection of the computer Configure SIMATIC
from which the user data are Logon
to be obtained
• Selection of the device via
which component logon is to
be checked
• Setting a delay time for
logging off from SIMATIC
Logon

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6.16.2.5 Command line commands

Calling
Call this with the menu command Start > Run... > enter "cmd" in the command prompt.
You can find additional information on the Windows commands named here by searching
the Microsoft "Help and Support Center": Start > Help and Support

Overview

Topic Detailed Information Called with Additional information

Connections/ Verification of own network Enter "ping localhost" or Help and Support
network adapter "ping 127.0.0.0". Center
adapter
function
Connections/ Verification of a connection Enter "ping - {PC-name}" Help and Support
network to another Ethernet node or "ping - {IP-address}" Center
adapter
function
Connections/ Identification of own network Enter "ipconfig" Help and Support
network adapter Center
adapter
function
Connections/ Identification of network Enter "ipconfig -all" Help and Support
network adapter of servers and Center
adapter network services
function
Connections/ Active connections, Enter "netstat" Help and Support
network computer I/Os, Center
adapter
Ethernet statistics
function

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6.16.2.6 Set PC station

Calling
Call this with the menu commandStart > SIMATIC > SIMATIC NET > Settings >
Set PC Station

Overview

Topic Detailed Information Called with Additional information

Configuration Detected modules SIMATIC NET Configuration Online help for Microsoft
> Modules folder Management Console; see
"Set PC station" topic
Diagnostic Available options vary SIMATIC NET Configuration Online help for Microsoft
options for each module > Modules > folder, select Management Console; see
module. "Set PC station" topic
You can find additional
information in the online help

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6.16.2.7 Set PG/PC interface

Calling
Call this tool by selecting the menu command Start > SIMATIC > SIMATIC NET > Set
PG/PC Interface or the menu command Options > Set PG/PC Interface in SIMATIC
Manager.

Overview

Topic Detailed Information Called with Additional information

Time Synchronization status on Select interface > Click Online help for
synchronization the PC's terminal bus "Diagnostics" > In the Microsoft
(requirement: CP 1613) "Time" group Management Console;
see "Set PC Station"
topic

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6.16.2.8 Station Configuration Editor

Calling
Call this on the Windows task bar by clicking the icon: .

Requirement
The components in the configuration list must be entered in the same order as in the
component image you created with HW Config. If the configuration deviates, it cannot be
downloaded to the PC station. You can find additional information on this in the manual PCS
7 Process Control System; PC Configuration and Authorizations, in the section "Preparing
the PC stations".

NOTICE
Making changes to the configuration list when the PC station is running causes the entire
PC communication to be closed and restarted.
In this case, you will receive a corresponding warning message.

Overview

Topic Detailed Information Called with Additional information

Hardware The status display in the Components" tab Online help
configuration configuration list indicates Topic: "Status
and the following: Symbols for
configuration of • Whether or not the Components"
the PC station created component
matches the current
hardware configuration
• Whether or not the
configuration matches a
downloaded configuration
Check module Verification of accessibility of After completing the Provided the module
modules following configuration, you can click supports this function,
configuration. "Ring" to check whether a display on the
modules can be accessed. module will indicate
whether the module
can be accessed.
PC station Diagnostics for a PC station Diagnostics" tab > Export Requires expert
Save file knowledge.
Consult an expert if
you encounter
problems with the
content of a log file

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6.16.2.9 Printers and print jobs

Overview

Topic Detailed information Called with Additional information

Printers and Device failure Start > Settings > Online help via F1
devices Display of available printers Printers and Faxes
• Problem devices
• Printer
Pending print Display of print jobs Start > Settings > Online help via F1
jobs Deletion of print jobs Printers and Faxes
Double-click the name
of the printer.

6.16.2.10 PC DiagMonitor

Overview

Topic Detailed information Called with Additional information

Preparing the PC CPU temperature, Start > SIMATIC > Online help
station fan speed, PC DiagMonitor >
PC DiagMonitor
hard disks,
operating hours
BIOS data

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6.16.3 Diagnostics in the network

6.16.3.1 NetPro

Calling
In SIMATIC Manager or HW Config, select the menu command Options >
Configure Network.

Overview

Topic Detailed information Called with Additional information

Consistency of Nodes that are not networked Network > Check Online help for STEP 7
configuration (exception: MPI nodes that are Consistency "Checking the
not networked) inconsistent consistency of the
connections in subnets with network" topic
only one node
Connection Established connections to Select CPU: PLC >
status SIMATIC stations Activate Connection
Status
Connection Established connections to PC Select PC stations: PLC
status stations > Activate Connection
Status
Faults on Only when a diagnostic CPU > PROFIBUS >
PROFIBUS repeater is used Display Network
Topology
Status of DP Display DP slaves in the View > With DP Slaves
slaves network view

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6.16.3.2 NCM S7 Industrial Ethernet

Calling
Menu command Start > SIMATIC > STEP 7 > NCM S7 Industrial Ethernet > Diagnostics

Overview

Topic Detailed information Called with Additional information

CP status Dynamic information about Diagnostics > Online Online help for STEP 7,
the operating mode of the > Open Connection topic: "Hardware
communication functions of diagnostics"
CPs connected online Manual SIMATIC NET;
NCM S7 for Industrial
Ethernet
General CP Operating mode Diagnostics > Online
diagnostics and Scan event messages > Open Connection
statistics recorded in the Ethernet CP
functions
Diagnostics ISO transport connections Diagnostics > Online
functions ISO-on-TCP connections > Open Connection
depending on CP
TCP connections
type and
operating mode UDP connections
E-mail connections

6.16.3.3 "Network Connections" Windows dialog box

Overview

Topic Detailed information Called with Additional information

Status of network Dynamic display of the status Start > Settings > Online help of the
cards on of physical and virtual Network Connections operating system
Industrial network adapters
Ethernet

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6.16.3.4 NCM S7 PROFIBUS

Calling
Menu command Start > SIMATIC > STEP 7 > NCM S7 PROFIBUS > Diagnostics

Overview

Topic Detailed information Called with Additional information

General CP Operating mode General" tab • Online help for NCM
diagnostics and Connected stations Diagnostics, "General
statistics diagnostic functions"
Station-related statistics
functions • Manual SIMATIC
functions NET; NCM S7 for
Station overview PROFIBUS
Mode-specific Dynamic information about
diagnostics the operating mode of the
communication functions of
CPs connected online
FMS connections DP master diagnostics
Communication status of
slaves and call of data for DP
slave diagnostics
DP slave diagnostics (non-
passive slaves)
PROFIBUS DP master
connections DP slave
FDL connection
FMS connection
PROFIBUS Faults and inconsistencies in
connections FMS connections of the CP

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6.16.3.5 MBSA

Introduction
The Microsoft Baseline Security Analyzer (MBSA) is a tool for administrators that enables
them to check a Windows network for security vulnerability.

Overview

Topic Detailed information Called with Additional information

Security Configuration, passwords, Mbscali.exe MBSA description
vulnerability utilities, creation of security from Microsoft®
reports, required updates

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6.16.4 Operator station diagnostics

6.16.4.1 Lifebeat monitoring

Overview

Topic Detailed information Called with Additional information

Monitoring of Configured components Configure lifebeat Online help for WinCC
components of are displayed graphically in monitoring and call Information System, "Lifebeat
WinCC projects a plant picture. Faulty the picture in Monitoring"
and their components have a red process mode Information about
associated line running through them configuration in the
SIMATIC stations in the graphic. configuration manual Process
Control System PCS 7;
Operator Station

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6.16.4.2 Simatic Shell

Calling
1. Select "My Computer" in the tree view of Windows Explorer.
2. Select the "Simatic Shell" folder.
3. Select the menu command Settings from the shortcut menu.

Overview

Topic Detailed information Called with Additional information

Network • Network adapters of the Network adapters" list Online help of SIMATIC
adapters local computer Shell
• "IP" column
current TCP/IP
addresses and MAC
addresses of the local
network adapters
Multicast Maximum number of route Multicast service life Online help of SIMATIC
service life jumps between subnets (TTL)" input line Shell
(TTL) ("TTL" IP parameter)
Multicast proxy IP address of a computer in Multicast proxy" input Online help of SIMATIC
another subnet, which is to line Shell
be used as a substitute for
distributing Multicast packets
Compatibility Compatibility mode for Compatibility" check box Online help of SIMATIC
communication between Shell
different versions of WinCC
Computer When the status of a Online Help for WinCC
status change computer changes, a Information System
message is sent to all
station, for example:
• When a computer has
archived a project
• When a computer shuts
down
• When a computer boots
up, thus becoming part of
a network/station group

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6.16.4.3 WinCC "System Info" channel

Introduction
The WinCC "System Info" channel is used to evaluate system information from server PCs.
This channel does not require hardware because it directly accesses the system information
on the server PC on which it is installed.

Note
Only system information from a single server can be represented or evaluated on a client.

Overview

Topic Detailed information Called with Additional information

Time information Display of time of day, date and Display in Online help for WinCC
day of the week in process configured picture Information System,
pictures topic: "Communication
> System Info"
CPU load CPU load in a trend display Display in
configured picture
Drive capacities - • Display and monitoring of Display in
Storage space available drive capacities of configured picture
different servers on a multi-
client system
• Monitoring of available drive
capacity and message
triggering
Timers and Using timers Display in
counters and counters (to count operating configured picture
hours, for example)
Event triggering Triggering of events through Display in
evaluation of system information configured picture
in scripts

Configuration
Online help for WinCC Information System, "Communication > System Info > Channel
Configuration > How to Configure the Channel System Info".

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6.16.4.4 User Administrator

Calling
Call this tool by selecting the menu command Start > SIMATIC > WinCC

Overview

Topic Detailed information Called with Additional information

For the OS Assignment and verification In the tree view of Online help for
Creating users of access permissions for WinCC Explorer, select: WinCC Information
users of the PCS 7 Operator Editors > System, see topics "User
Setting access
Station: User Administrator > administrator
permissions
• For process mode Open functionality" and
"Preventing unauthorized
• For configuration system
editors operation"

6.16.4.5 WinCC Channel Diagnostics

Calling
Select the menu command Start > SIMATIC > WinCC > Tools > Channel Diagnostics

Overview

Topic Detailed information Called with Additional information

Connections Overview of the status of the configured Channels/Co Online Help for
channels and their connections to the nnections" WinCC Information
SIMATIC station, directly or by network tab System, "How to Test
connection through Internet Explorer the Channel and the
Connection"
Trace mode Trace mode can be activated in process Only to Online Help for
mode (this affects runtimes) support WinCC Information
experts System, "How to
Configure the Trace
Function of a
Channel"

Additional information
Online help for WinCC Information System, "Channel Diagnostics Using Channel Diagnosis"

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6.16.4.6 Status of multi-user operation

Calling
Diagnostics on the connection between OS server and an OS client
Only when WinCC is in process mode: in the menu of the WinCC Explorer.

Overview

Topic Detailed information Called with Additional information

Connection Status - logical connections, Options > Status of Online help for WinCC
status current status of the Multi-User Operation Information System, topic:
server-client interface "Options Status of multi-
user operation"
Connection Current status of "Process Data Server"
status on the connections in multi-user tab
server operation
Connection Current status of the client "Process Data Clients"
status on the on which the scan is started tab
client

6.16.4.7 Status of connections

Calling
Diagnostics of the connection between WinCC and an automation system
Only when WinCC is in process mode: in the menu of the WinCC Explorer.

Overview

Topic Detailed information Called with Additional information

Connection Status - logical connections, Options > Status of Online help for WinCC
status current status of the process Connections Information System, topic:
interface "Checking the status of the
connection"

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6.16.4.8 Redundancy state control

Overview
For diagnostics in systems with redundant PCs, it is important to always have an overview of
the redundancy status. The redundancy status represents the status of the individual master
and standby computers. You use the redundancy status display for this.

Topic Detailed information Called with Additional information

Redundant OS Master; standby Create a picture the OS You can find information
components Standalone server in the WinCC about configuration in the
Status project. Insert a control. configuration manual
Connection
Graphics Designer: Process Control System
• Not initialized PCS 7; Operator Station
Object palette >
• Initialized "Default" tab > in the
• No connection "Smart Objects" tree >
• Fault drag the control into the
picture > in the "Insert
Control" dialog box >
Select "PCS 7
Redundancy State
Control".

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6.16.5 Diagnostics for the BATCH station

6.16.5.1 Status icons in the BATCH server taskbar

Overview
With SIMATIC BATCH, status icons in the BATCH server taskbar indicate the redundancy
status.

Topic Detailed information Called with Additional information

Status server Status icons in the Double-click a status You can find information
BATCH server taskbar icon to display a field about status icons in the
containing information online help.
about the server status.
Status of Status display of the Double-click a status You can find information on
redundant server in process mode: icon to display a field redundant BATCH servers in
servers • In the master server containing information the manual PCS 7 Process
taskbar you will see about the server status. Control System; SIMATIC
the following symbols, BATCH.
highlighted in red:

• In the standby server

taskbar you will see
the following symbols:

Status of the In the standby server Double-click a status You can find information on
data replication taskbar you will see the icon to display a field redundant BATCH servers in
on the standby following symbols: containing information the manual PCS 7 Process
server • Data replication about the server status. Control System; SIMATIC
running: BATCH.

• Data replication
completed:

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6.16.6 Diagnostics for the Route Control station

6.16.6.1 Status icons in the Route Control server taskbar

Overview
With SIMATIC Route Control, status icons in the Route Control server taskbar indicate the
redundancy status.

Topic Detailed information Called with Additional information

Status of Status display of the Double-click a status You can find information on
redundant server in process mode: icon to display a field redundant Route Control
servers • In the master server containing information servers in the manual PCS 7
taskbar you will see about the server status. Process Control System;
the following symbol: Route Control.

• In the standby server

taskbar you will see
the following symbol:

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6.16.7 Diagnostics for the SIMATIC station

6.16.7.1 SIMATIC Manager

Calling
Call SIMATIC Manager by selecting the menu command Start > Simatic >
SIMATIC Manager

Overview

Topic Detailed information Called with Additional information

Diagnosing Quick view: icons indicate PLC > Diagnostics/Setting Online help for STEP 7,
hardware operating status or module > Hardware Diagnostics topic: "Hardware
status. Then, Module Information > diagnostics and
Update: F5-key troubleshooting"
You can find information
on this in the section
"Module information
(Page 127)".
Additional information:
Double-click on the icon
Module Use this menu command to Select CPU or CP: PLC > Online help for STEP 7,
information read out information on the Module information topic: "Hardware
selected module. diagnostics and
troubleshooting"
You can find information
on this in the section
"Module information
(Page 127)".
Operating Displays the operating Select CPU or CP: PLC >
mode mode of the current module Module information
(RUN, STOP).
This requires an online
connection to the CPU.
Time Checks/sets time of day Select CPU: PLC > Online help for STEP 7,
Diagnostics/Setting > Set topics "CPU Clocks with
Time of Day Time Zone Setting and
Summer/Winter Time"
and "Using the Clock
Functions"
Faults on • Faulty bus segment Select master system: PLC Online help for STEP 7,
PROFIBUS • Distance of an error > Diagnose, Monitor/Modify topic "Topology display
location from the PROFIBUS Node using diagnostics
diagnostics repeater repeaters"

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Topic Detailed information Called with Additional information

All installed • Products (name, Help > About > "Display" Online help for STEP 7,
authorizations version, release) button topic "Installed SIMATIC
(Versions of • Components (name, software"
installed version, release)
components) • Firmware updates
• DLLs (STEP 7-DLLs,
Windows DLLs)
PA devices and Requirements: View > Process Device Online Help for
HART devices SIMATIC PDM is installed. Plant View SIMATIC PDM >
• Icons provide Select device. Configuring networks
information about the and process devices
Select shortcut menu
status of these devices Icons: ...> Device icons
command Open Object.
in the process device
plant view

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6.16.7.2 HW Config

Calling
Select the menu command Start > SIMATIC > SIMATIC Manager.
In the tree view, click on "SIMATIC Station" and double-click "Hardware" in the selection list.

Overview

Topic Detailed information Called with Additional information

Components Icon indicates Station > Open Online The <F5> key refreshes the
accessible the operating mode display. Double-click the icon to
online of modules (= system obtain additional information.
diagnostics).
Time Check/Set Station > Open Online Online help for STEP 7, topics
Select CPU: PLC > Set "CPU-xxx clocks with time zone
Time of Day setting", "Daylight-
saving/standard time" and "Using
the clock functions"
Module Use this menu Select module: PLC > You can find information on this
Information command to read Module information in the section "Module
information on the information (Page 127)".
selected module.

Additional information is available in the online help for STEP 7.

● Diagnostic icons in the online view
● Information functions in the quick view
● Basic procedure for determining the cause of a STOP (CPU)
● Hardware diagnostics and troubleshooting
● Operating mode and operating mode transitions

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6.16.7.3 Module information

Calling up quick information

1. Call up the quick information in SIMATIC Manager by selecting the menu command
Component View > View > Online.
2. Select the SIMATIC station with the menu command CPU > Diagnostics/Settings >
Hardware Diagnostics.
Additional diagnostics: select module and click "Module Information"

Calling up module diagnostics

1. Open HW Config.
2. Select the menu command Station > Open Online.
3. Select the module.
4. Select the menu command PLC > Module Information.

Diagnostics for the CPU

Extensive diagnostic checks are performed on a CPU.
Additional information:
Help on STEP 7, "Diagnostics, hardware diagnostics and troubleshooting"

Topic Detailed information Called with Additional information

Module data Data for identifying the General" tab Comparison of
selected module Examples: configured and inserted
• Type modules
• Order number
• Firmware
• Version
• Status
• Slot in the rack
Events in the Analysis of the cause of STOP Diagnostic Buffer" tab Check of events in the
diagnostic of a CPU, overview of diagnostic buffer and
buffer and previous events on the detailed information
detailed selected module. about the selected
information Diagnostic data for the event
about the selected module
selected event
DP slave Diagnostic data for the "DP Slave Diagnostics" To determine the cause
diagnostics selected DP slave (in tab of a DP slave error
accordance with EN 50170)
Target system Current time, operating hours Time System" tab
and
information about clock
synchronization
(synchronization intervals)

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Topic Detailed information Called with Additional information

Performance Operand areas and the Performance Data" tab
data available blocks of the For checking the user
selected (CPU/FM) module program to determine
whether the CPU meets
the appropriate
requirements to execute
a user program, for
example, with regard to
process image size
Performance Display of all module types Used to check the
data available standard blocks
in the functional scope of the contained and called in
selected module. List of OB, the user program.
SFB and SFC that can be
used in the module.

Diagnostics for DP slaves

Topic Detailed information Called with Additional information

Module data Data for identifying the General" tab Comparison of
selected module Examples: configured and inserted
• Type modules
• Order number
• Firmware
• Version
• Status
• Slot in the rack
DP slave Diagnostic data for the "DP Slave Diagnostics" To determine the cause
diagnostics selected DP slave (in tab of a DP slave error
accordance with EN 50170)

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6.16.7.4 PROFIBUS diagnostics with diagnostic repeater

Requirements
● The diagnostic repeater must be installed.
● The cable diagnostics must be prepared.

Calling
Select diagnose repeater in HW Config.
Select the menu command PLC > Diagnostics/Setting > Module Information
Additional information:
Help on STEP 7, topic "Diagnostics, hardware diagnostics and troubleshooting"

Overview

Topic Detailed information Called with Additional information

Quick Icons indicate the status Module Information" dialog Online help for STEP 7,
overview of the PROFIBUS master box topic: "Hardware
Error on bus systems • Status diagnostics and
segment troubleshooting"
• Icons in front of the tab
names (DP1, DP2, Comparison of configured
DP3, PG) and inserted modules
DP slave Diagnostic data for the "DP Slave Diagnostics" tab To determine the cause of
diagnostics selected DP slave (in DP slave errors
accordance
with EN 50170)
Location of Graphical representation
error of the error location

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6.16.7.5 SIMATIC PDM

Introduction
SIMATIC PDM is a software package used for configuring, assigning parameters to,
commissioning, and maintaining devices (transducers, for example) and for setting network
configurations and configuring PCs.
With SIMATIC PDM, you monitor devices with diagnostic capability which are located in a
subnet on the PROFIBUS DP, downstream of a DP/PA link, for example.

Overview

Topic Detailed information Called with Additional information

Connections to Connection In the SIMATIC Manager: Online help for SIMATIC
SIMATIC PDM configuration Options > Set PG/PC Interface PDM, topic "Configuring
networks and process
devices"
PDM device Life List - determine Start > SIMATIC > STEP 7 > Manual SIMATIC;
identification accessible devices SIMATIC PDM - Life List The Process Device
(HART and PROFIBUS Manager
PA profile V2/V3) Online Help for
SIMATIC PDM, Life List
• Take note of the
"Scan subnets"
option.
Quick Icons provide an In the SIMATIC Manager: View Online help for SIMATIC
information; overview of the > Process Device Plant View PDM, topic "Configuring
display configuration and networks and process
configuration device status devices"
(then: see device status Icons: ...> Device icons
below) in the process device
plant view
Device • Type Open project in the Process Online Help for
information • DLL (type file) Devices - Plant View> SIMATIC PDM
• Manufacturer Select device > Edit > Object
• Versions Properties
Device" tab
Device status • Communication Open project in the Process Online help for SIMATIC
• Maintenance status Devices - Plant View> PDM, if manufacturer
• Process errors Select device > Edit > Object files are available in it
• Configuration errors Properties
• Overall status Device Status" tab
• Device-specific
messages

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6.16.8 Additional diagnostic options

6.16.8.1 Additional diagnostic options for PCS 7

Disclaimer of liability

WARNING
Siemens does not accept responsibility for inappropriate use of the procedures presented
in this documentation or any consequences that might result thereof for the customer.

WARNING
Note the following:
• Only trained service employees should be authorized to work on the process control
system.
• Always observe the plant-specific rules and government regulations when making
changes to your system.
• Observe the plant-specific boundary conditions and adjust the work accordingly.
• Always bear in mind that changes in a system can impact other sections of the system.

Overview
The components and tools listed below are not part of PCS 7. You use them for advanced
testing and diagnostics. Below you will find some of the diagnostics applications suitable for
PCS 7:
● Amprolyzer (add-on product) (Page 132)
● BANY (add-on product) (Page 133)
● BT 200 bus test device (Page 134)
● SYSTEM Process Control Diagnostics (add-on product) (Page 135)

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6.16.8.2 Amprolyzer (add-on product)

Introduction
Amprolyzer is a program that allows you to perform simple, thorough diagnostics for
PROFIBUS.

Calling
If you have installed Amprolyzer, call the program with the menu command Start menu >
Programs > Amprolyzer.

Overview

Topic Detailed information Called with Additional information

System Comparison of specified and Addition of a new bus using Manual in PDF format
configuration actual configuration, lifebeat the "Add Bus" button.
monitoring Display of all bus
information using the
"Show Bus State" button.
Message Interpretation, statistics, 1. Without filters/triggers: Manual in PDF format
frame traffic detection/triggering of frame As above
errors and repeats
2. With filters/triggers:
Record Complex" button
Message frame traffic is
recorded here, in addition
to a display of all bus
information.
Bus recording Parallel recording of As above Manual in PDF format
multiple busses at the same
time, special triggers, filters
Interface to Open interface using MS Recorded data are Manual in PDF format
data Excel automatically exported and
evaluation displayed in MS Excel.
A recording can be sent as
an Excel file, so that the
recipient does not have to
have this tool.

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6.16.8.3 BANY (add-on product)

Overview
BANY is a Windows-based tool used for documenting, diagnosing, recording, and analyzing
your PCS 7 Ethernet and PCS 7 PROFIBUS networks.
The program packages below can be supplied separately or as a bundle:
● BANYnet
Diagnostic tool for Ethernet networks
● BANY PROFIBUS
Diagnostic tool for PROFIBUS networks

Requirements
● The PC to be used for analyzing the PROFIBUS using BANY PROFIBUS must be
equipped with a PROFIBUS network adapter (CP 5512).
● If you wish to analyze the terminal bus and plant bus at the same time, the PC must be
equipped with two Ethernet network adapters.

Calling
You call the analysis programs via the following menu commands:
● If you have installed BANYnet: Start > Programs > BANYnet.
● If you have installed BANY PROFIBUS: Start > Programs > BANY PROFIBUS.

BANYnet
The options for diagnosing Ethernet networks using BANYnet are shown in the table below:

Topic Detailed information Called with Additional information

System Comparison of specified and In the Start window, Online help
configuration actual configuration, graphical select "Plant Manager"
overview, lifebeat monitoring
Status of Display, parameter In the Start window, Online help
OSM/ESM assignment, bus load select "System
measurement, SNMP server Diagnostics"
Message frame Interpretation (including In the Start window, Online help
traffic PCS 7), statistics, batch select "Bus Analysis"
analysis
Bus recording Parallel recording, special Refer to menu in the Online help
trigger, filter "Bus Analysis" dialog
box

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BANY PROFIBUS
The options for diagnosing PROFIBUS networks using BANY PROFIBUS are shown in the
table below:

Topic Detailed information Called with Additional information

System Comparison of specified and In the Start window, Online help
configuration actual configuration, graphical select "Plant Manager"
overview, master/slave
monitoring, lifebeat monitoring
Display, parameter assignment
Bus analysis, Bus load measurement, In the Start window, Online help
transmission interpretation (including select "Bus Analysis"
rates of 9.6 Kbps PCS 7), statistics, batch
to 12 Mbps analysis, bus bottlenecks,
available reserves,
redundancy analysis
Bus recording Parallel recording, special Refer to menu in the Online help
trigger, filter "Bus Analysis" dialog
The recording can be started
and finished automatically with
the help of triggers.

6.16.8.4 BT 200 bus test device

Overview

Note
The bus test device is not a software program – for this reason, the Call column is omitted.

Topic Details Information and Help

Bus line diagnostics Tests for : Device description
• Line break
• Monitor breaks
• Line exchange A ←→ B
• Short circuit
• Number of terminating resistors inserted
• Reflection points (for example, for line breaks)
Test of PROFIBUS • RS 485 drivers Device description
interfaces • Internal voltage supply at 5V
• RTS signal
Test of accessibility ... of stations Device description
Protocol functions Device description

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6.16.8.5 SYSTEM Process Control Diagnostics (add-on product)

Introduction
Display of PROFIBUS diagnostic information on the operator station
Online help: SYSTEM DIAGNOSTICS help

Overview

Topic Detailed information Called with Additional information

PROFIBUS DP – General Station failure Picture in the OS See "Configuration"
Display from below
HW Config
PROFIBUS DP fault Fault indication with Picture in the OS See "Configuration"
detailed information below
about cause of error
From HW Config "Name and comments" Picture in the OS See "Configuration"
Information below
Configuration information Order number, Picture in the OS See "Configuration"
addresses, slot types below

Configuration
The configuration is described in the online help SYSTEM DIAGNOSTICS - Help > section
"PROFIBUS DP/PA DIAGNOSTICS".

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7.1 Failure, replacement and return - guide to documentation

Guide to documentation
You can find information on component response and the procedure to be followed in the
event of failure, exchange and return in the following documentation:

Scenario Information can be found in ... Section ...

I/O
Failure and function Manual Programmable • Monitoring functions of the CPU
fault on modules Controller S7-400; CPU Data
Failure and function Manual SIMATIC Distributed • Commissioning and diagnostics
fault of SIMATIC I/O Device ET 200M
ET 200M
Failure and function Manual SIMATIC Distributed • Commissioning and diagnostics
fault of SIMATIC I/O Device ET 200iSP
ET 200iSP
Failure and function Manual SIMATIC Distributed • Commissioning and diagnostics
fault of SIMATIC I/O Device ET 200iSP
ET 200S
Failure and function Manual Programmable • SIMATIC S7 ex digital modules
fault on ex I/O Controller • Diagnostics for analog modules
modules S7-300, ET 200M
ex I/O modules
Failure and function Configuration manual PCS 7 • Failure of Redundant I/O Modules
fault of redundant I/O Process Control System; • How to Set the CPU in Respect of the
modules Fault-Tolerant Process Control Response of the I/O Modules in the
Systems Event of Channel Errors
Failure and function Manual Programmable • Failure and Replacement of a
fault of components Controller S7-400H; Fault- PROFIBUS DP Master
of distributed I/O Tolerant Systems : • Failure and Replacement of a
components Redundant PROFIBUS DP Interface
Module
• Failure and Replacement of a
Redundant PROFIBUS DP Slave
• Failure and Replacement of Redundant
PROFIBUS DP Lines
Failure of devices Manual SIMATIC; The Process • Device Replacement
configured using Device Manager
PDM

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Scenario Information can be found in ... Section ...

Automation systems
Failure of a CPU in a Configuration manual PCS 7 • Failure of the Master CPU
redundant AS Process Control System;
Fault-Tolerant Process Control
Systems
Failure of Configuration manual PCS 7 • Failure of a Fiber-Optic Cable
synchronization Process Control System;
between the CPUs of Fault-Tolerant Process Control
a redundant AS Systems
Communication
Failure and function Operating Instructions • Installation and Commissioning
fault of SCALANCE SIMATIC NET; Industrial – Installation and Deinstallation
X-400 Ethernet Switches SCALANCE – Displaying LEDs
X-400
– Replacing the C-PLUG
Failure and function Commissioning manual • Installation and Maintenance
fault of SCALANCE SIMATIC NET; Industrial • Configuration/Diagnostics via Remote
X-200 Ethernet, SCALANCE X-100 Mechanisms
and SCALANCE X-200 • SCALANCE X2<...> Displays
Product Line
Failure and function User manual SIMATIC NET; • Notes on Troubleshooting
fault on the OSM Industrial Ethernet, OSM/ESM
Network Management
Disrupted network Configuration manual PCS 7 • Failure, Failover and Restarting of
connections Process Control System; Redundant OS Servers
Fault-Tolerant Process Control – Disrupted network connection to the
Systems OS partner server
– Disrupted Network Connection
Between the OS Client and the OS
Server
– Disrupted Network Connection
Between the OS and AS
Fault on Manual SIMATIC; Diagnostic • Mounting
PROFIBUS DP Repeater for PROFIBUS DP • Commissioning
• Diagnostics
Operator control and monitoring stations
Failure of a Configuration manual PCS 7 • Failure of a redundant OS server
redundant OS server Process Control System;
Fault-Tolerant Process Control
Systems
Switchover response Configuration manual PCS 7 • Switchover response of OS clients in the
of OS clients in the Process Control System; event of an OS server failure
event of an OS Fault-Tolerant Process Control
server failure Systems
Failure of BATCH Manual Process Control • Failure of BATCH servers
servers System PCS 7;
SIMATIC BATCH
Switchover response Manual Process Control • Switchover response of BATCH clients in
of BATCH clients in System PCS 7; the event of a BATCH server failure
the event of a SIMATIC BATCH
BATCH server failure

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Scenario Information can be found in ... Section ...

Reaction of Route Manual Process Control • Reaction of Route Control Servers to
Control Servers to System PCS 7; Failures
Failures SIMATIC Route Control
Switchover response Manual Process Control • Switchover response of Route Control
of Route Control System PCS 7; clients in the event of a Route Control
clients in the event of SIMATIC Route Control server failure
a Route Control
server failure

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Index
Multiproject, 21
PC stations in an image file, 34
A PCS 7 ES, 17, 20
PCS 7 OS data, 26
Access levels, 104
Project data, 17, 20
Activities, 71
Restoring, 29
In the event of a fault, 71
SIMATIC Route Control, 31
Additional diagnostics options for PCS 7, 131
BANY, 133
Adjustments, 39
BANY PROFIBUS, 133
After hardware changes, 39
BANYnet Ethernet, 133
Archiving, 17, 21, 30
Calling, 133
Batches, 30
BANYnet
Multiproject, 21
Calling, 133
Project, 17
Basic terms, 65
AS-OS connections, 96
Message concept, 59, 65
Diagnostics, 96
Batches, 30
Asset management, 57
Archiving, 30
Authorization, 34, 124
BT 200 bus test device, 134
Excluding from backup, 34
Calling, 134
Availability, 134
Bus line diagnostics, 134
Bus recording, 132, 133
Bus segment, 129
B
Backing up, 25
Custom actions, 25 C
Custom functions, 25
Calling
Backing up configuration data, 15, 17, 20, 21, 23, 26,
Amprolyzer, 132
27, 31
BANYnet, 133
AS parameters, 15
BT 200 bus test device, 134
Custom libraries, 23
Computer management, 104
Engineering station, 17, 20
HW Config, 126
Multiproject, 21
Lifebeat monitoring, 116
PCS 7 OS, 26
Module diagnostics, 93
Project-specific libraries, 23
Module Information, 127
SIMATIC BATCH, 27
NCM S7 Industrial Ethernet, 113
SIMATIC Route Control, 31
NCM S7 PROFIBUS, 114
Backing up custom actions, 25
NetPro, 112
Backing up custom libraries, 23
PROFIBUS, 133
Backing up libraries, 23
PROFIBUS diagnostics with diagnostic
Backing up the AS parameters, 15
repeater, 129
Backup, 15, 17, 20, 21, 23, 26, 27, 28, 29, 31, 34
Redundancy state control, 121
AS parameters, 15
Set PC Station, 108
BATCH project, 27
Set PG/PC Interface, 109
Creating, 28
Shares for drives, folders and files, 105
Custom library, 23
SIMATIC Manager, 124

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Index

SIMATIC PDM, 130 Creating, 28

Station Configuration Editor, 110 Backup, 28
System - Local Users and Groups, 106 Creating users, 119
SYSTEM diagnostics control engineering, 135 Custom functions, 25
User Administrator, 119
WinCC "System Info" channel, 118
WinCC Channel Diagnostics, 119 D
Calling NCM S7 Industrial Ethernet, 113
Data, 29
Calling NCM S7 PROFIBUS, 114
Restoring from a backup, 29
Calling sharing for drives, folders and files, 105
Data backup, 13, 26, 27, 31, 34
Causes, 71
PCS 7 OS, 26
Of a CP fault, 71
SIMATIC BATCH, 27
Of a CPU fault, 71
SIMATIC Route Control, 31
Of a PC component fault, 71
With backups, 13
Of an I/O module fault, 71
With image file, 34
Command line commands, 107
Default folder, 25
Command prompt, 107
Global actions, 25
ipconfig, 107
Local actions, 25
netstat, 107
Project functions, 25
ping, 107
Standard functions, 25
Comparing project versions, 35
Device information, 130
Components - accessible online, 126
Device status, 130
Computer management, 104
Diagnostic repeaters, 129
Calling, 104
Determining the module status, 129
Configuration, 91, 108
Diagnostics for PROFIBUS PA, 95
Diagnostics, 91
Diagnostics for the BATCH stations, 97
Configuration information, 135
Diagnostics for the Route Control stations, 98
Connection status, 112, 120
Display configuration, 130
On the client, 120
Displays, 100
On the server, 120
Diagnostics for the hardware, 100
Connections, 89, 96, 119, 120, 130
DOS window/command prompt, 71
Diagnostics of AS-OS connections, 96
DP slave, 127
Network diagnostics, 89
Diagnostics, 127
Status, 120
DP slave diagnostics, 129
With SIMATIC PDM, 130
DP slaves, 112
Consistency, 112
Status, 112
CP 341 firmware update, 47
Drive capacities, 118
CP 443-1 firmware update, 49
Drives, 103, 104, 105
CP 443-5 Extended firmware update, 52
Sharing, 105
CP diagnostics – and statistic functions, 113
Drives and folders, 105
CP status, 113
CP type and diagnostics based on the operating
mode, 113, 114
E
CPU, 92
Diagnostics, 92 Engineering station, 17, 20
CPU diagnostic buffer, 75 Backing up configuration data, 17, 20
Reading, 75 Ensuring Availability - Preventive Measures, 11
CPU fault, 76 ESM, 133
Preparing diagnostics, 76 Status, 133
CPU load, 118 Event triggering, 118
CPU operating system, 41 Event viewer, 104
Firmware, 41 Example, 43
Update, 41 Determining the current firmware version, 43

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 Index

F I
Failure characteristics, 56 Icons in the taskbar, 122, 123
Redundant interface, 56 BATCH server, 122
Failure, replacement and return - guide to Route Control server, 123
documentation, 137 IM, 44
Fault, 124 Firmware update, 44
On the PROFIBUS, 124 Information, 73
Firmware update, 44, 47 About cause of fault, 73
CP 341, 47 Installing, 80
IM, 44 pcAnywhere program, 80
Interface module, 44 Interactive operator control and monitoring with the
Firmware version, 43 PCS 7 OS Web Option, 81
Determining, 43 Interface module, 44
FMS connections, 114 Firmware update, 44
Folder, 26 Interface to data evaluation, 132
For PCS 7 OS data, 26
Sharing, 105
Folders, 105 L
Full diagnostics using the maintenance station, 85
Library, 23
Backup, 23
Lifebeat monitoring, 116
G
Location of error, 129
General CP diagnostics and statistic functions, 114
Graphics card, 103
Graphics driver, 103 M
Graphics settings, 104
Maintenance station, 57
Managing users and user groups, 104, 106
MBSA, 115
H
Memory card, 41
Hard disks, 104 Downloading, 41
Hardware, 36, 100, 124 Message, 64
Diagnostics, 124 Understanding, 64
Diagnostics for displays, 100 Message concept, 65
Update, 36 Basic terms, 59, 65
Hardware configuration, 110 Message flow, 65
Preparing the PC station, 110 In WinCC, 65
HART device, 124 Message flow in WinCC, 66
Hiding messages, 69 Message frame traffic, 132, 133
Hot restart, 56 Message lists, 65
Redundant interface, 56 Message priority, 68
How to back up project data from SIMATIC Route Message system, 61
Control, 32 Message types, 65
How to export operator and display texts, 24 In archives, 65
How to restore data from a backup, 33 In message lists, 65
HW Config, 92, 126 Module diagnostics, 93
Calling, 126 Calling, 93
Diagnostics for the CPU, 92 Module Information, 124
Module Information, 126 Module properties, 57
Checking for diagnostics, 57
Modules, 57, 93, 110, 126, 127, 129
Checking, 110

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Index

Data, 127 Backing up, 26

Diagnostics, 93 PDM device, 130
State, 126, 127 Pending print jobs, 104
State with diagnose repeater, 129 Performance data, 127
With diagnostic properties, 57 Plant documentation, 74
Monitoring components, 116 Preparing, 80
Multiproject, 21 Remote diagnostics, 80
Archiving, 21 Preparing remote diagnostics, 80
Retrieving, 21 Printers and devices, 104
Multi-user operation, 120 Printers and print jobs, 111
Status, 120 PROFIBUS, 94, 112, 114, 132, 133, 134
Analysis, 133
Call analysis, 133
N Connections, 114
Diagnostics, 94
NetPro, 112
Interface diagnostics, 134
Network, 89, 104
PROFIBUS monitor, 132
Analyzing connected PCs, 104
PROFIBUS DP, 135
Connection diagnostics, 89
Fault, 135
Network adapters and PC cards, 104
General, 135
Network connections Windows dialog box, 113
Project, 17, 20
Archiving, 17
Retrieving, 20
O
Obtaining information on a message, 63
Operating mode, 124 R
Operating system, 36
Reading, 75
Supply source for the latest firmware version, 36
CPU diagnostic buffer, 75
Origin and configuration of a message, 62
Redundancy, 121
OS, 119
Diagnostics of of OS servers, 121
Channel diagnostics, 119
Redundancy state control, 121
OS fault - diagnostics, 78
Calling, 121
Preparing diagnostics, 78
Redundant interface, 56
OS server, 121
Failure characteristics, 56
Diagnostics of redundancy, 121
Hot restart, 56
OSM, 133
Redundant OS components, 121
Status, 133
Requirements, 57
Overflow of message buffer, 67
Diagnostics, 57
Resolution and frequency, 103
Restore, 21
P
Multiproject, 21
PA device, 124 Restoring, 21, 29
PC components, 57, 88 Backup, 29
Checking for diagnostics, 57 Multiproject, 21
Diagnostics, 88 Retrieving, 20
PC DiagMonitor, 111 Project, 20
PC station, 110
PC user settings, 87
Diagnostics, 87 S
pcAnywhere, 80
Set PC station, 108
Installing, 80
Set PC Station
PCS 7 OS data, 26
Calling, 108

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 Index

Set PG/PC Interface, 109 T

Calling, 109
Target groups of messages, 65, 66
Setting access permissions, 119
Target system, 127
Shared files, 105
Time, 99, 109, 124, 126
Sharing, 105
Diagnostics, 99
Drives, 105
Time-of-Day Synchronization, 109
Files, 105
Time information, 118
Folders, 105
Timers and counters, 118
SIMATIC BATCH, 27, 30
Tools, 87, 88, 89, 91, 92, 93, 94, 96, 99
Archiving batches, 30
Diagnostics for network connections, 89
Backing up configuration data, 27
For diagnostics during configuration, 91
SIMATIC Manager, 124
For diagnostics of modules, 93
Authorizations, 124
For diagnostics of OS connections, 96
Calling, 124
For diagnostics of PC components, 88
Faults on PROFIBUS, 124
For diagnostics of PC user settings, 87
HART devices, 124
For diagnostics of the CPU, 92
Module Information, 124
For diagnostics of the PROFIBUS, 94
Operating mode, 124
For diagnostics of the time of day, 99
PA devices, 124
Trace mode, 119
System error, 124
Time, 124
SIMATIC PDM (add-on), 130
U
SIMATIC Route Control, 31
Backing up configuration data, 31 Update, 36, 41, 43, 46, 55
Simatic Shell, 117 CP 443-x, 46
Software, 55 CPU operating system, 41
Update, 55 Firmware, 41
Updating, 55 Hardware, 36
State, 65 IM 152-1, 43
Messages, 65 IM153-1, 43
Station Configuration Editor, 110 IM153-2, 43
Calling, 110 IM157, 43
Status, 112, 120, 122, 123, 133 Software, 55
DP slaves, 112 Updating, 44
Multi-user operation, 120 Firmware of an IM via Ethernet, 44
OSM/ESM, 133 Updating a SIMATIC S7 CPU, 40
Redundant BATCH servers, 122 User, 104
Redundant Route Control servers, 123 User Administrator, 119
Status, 120
Status
Connections, 120 W
Storage media, 103
WinCC, 118, 119
Storage space, 118
Channel diagnostics, 119
Supply source, 36
WinCC System Info channel, 118
Latest operation system version, 36
Windows Help and Support Center, 103
System, 106, 124
Working with GSD files, 54
Local users and groups, 106
System error, 124
System and system settings, 104
System configuration, 132, 133
SYSTEM diagnostics control engineering, 135

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Index

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146 Service Manual, 09/2007, A5E00783462-02