Manual | EN

CP39xx
Control Panel

2024-10-10 | Version: 4.2

 Table of contents

Table of contents
1 Notes on the documentation.................................................................................................................... 5

2 For your safety .......................................................................................................................................... 6

2.1 Signal words...................................................................................................................................... 6
2.2 Intended use ..................................................................................................................................... 6
2.3 Fundamental safety instructions ....................................................................................................... 7
2.4 Operator's obligation to exercise diligence........................................................................................ 7
2.5 Notes on information security............................................................................................................ 8

3 Product overview ...................................................................................................................................... 9

3.1 Structure.......................................................................................................................................... 11
3.2 Interface description -0000.............................................................................................................. 12
3.2.1 Power supply.................................................................................................................... 12
3.2.2 DVI Extended input .......................................................................................................... 14
3.2.3 USB Extended input......................................................................................................... 15
3.3 Interface description --0010 ............................................................................................................ 16
3.3.1 Power supply.................................................................................................................... 17
3.3.2 CP-Link-4 input ................................................................................................................ 17
3.4 Optional USB interface.................................................................................................................... 21
3.5 Name plate ...................................................................................................................................... 22

4 Commissioning ....................................................................................................................................... 23
4.1 Transport and unpacking ................................................................................................................ 24
4.2 Mounting ......................................................................................................................................... 25
4.2.1 Installing the mounting arm adapter................................................................................. 28
4.2.2 Mounting arm tube installation ......................................................................................... 30
4.3 Connecting the control panel .......................................................................................................... 31
4.3.1 Grounding the control panel............................................................................................. 32
4.3.2 Routing the cables in the mounting arm adapter ............................................................. 33
4.3.3 Push button extension cable routing ................................................................................ 35
4.3.4 Connection cables and power supply .............................................................................. 36

5 Decommissioning ................................................................................................................................... 38
5.1 Disconnecting the power supply and cables ................................................................................... 38
5.2 Disassembly and disposal............................................................................................................... 40

6 Maintenance ............................................................................................................................................ 42

7 Troubleshooting ...................................................................................................................................... 44

8 Technical data ......................................................................................................................................... 45

9 Appendix .................................................................................................................................................. 47
9.1 Service and support ........................................................................................................................ 47
9.2 Approvals ........................................................................................................................................ 48

CP39xx Version: 4.2 3

Table of contents

4 Version: 4.2 CP39xx

 Notes on the documentation

1 Notes on the documentation

This description is intended exclusively for trained specialists in control and automation technology who are
familiar with the applicable national standards.
For installation and commissioning of the components, it is absolutely necessary to observe the
documentation and the following notes and explanations.
The qualified personnel is obliged to always use the currently valid documentation.

The responsible staff must ensure that the application or use of the products described satisfies all
requirements for safety, including all the relevant laws, regulations, guidelines, and standards.

Disclaimer

The documentation has been prepared with care. The products described are, however, constantly under
development.
We reserve the right to revise and change the documentation at any time and without notice.
No claims to modify products that have already been supplied may be made on the basis of the data,
diagrams, and descriptions in this documentation.

Trademarks

Beckhoff®, TwinCAT®, TwinCAT/BSD®, TC/BSD®, EtherCAT®, EtherCAT G®, EtherCAT G10®, EtherCAT P®,
Safety over EtherCAT®, TwinSAFE®, XFC®, XTS® and XPlanar® are registered and licensed trademarks of
Beckhoff Automation GmbH.
If third parties make use of designations or trademarks used in this publication for their own purposes, this
could infringe upon the rights of the owners of the said designations.

Patents

The EtherCAT Technology is covered, including but not limited to the following patent applications and
patents:
EP1590927, EP1789857, EP1456722, EP2137893, DE102015105702
and similar applications and registrations in several other countries.

EtherCAT® is registered trademark and patented technology, licensed by Beckhoff Automation GmbH,
Germany

Copyright

© Beckhoff Automation GmbH & Co. KG, Germany.

The distribution and reproduction of this document as well as the use and communication of its contents
without express authorization are prohibited.
Offenders will be held liable for the payment of damages. All rights reserved in the event that a patent, utility
model, or design are registered.

CP39xx Version: 4.2 5

For your safety

2 For your safety

The signal words and their meanings are explained in the chapter on safety. They contain fundamental
safety instructions that are essential for preventing personal injuries and damage to property.

Exclusion of liability

Beckhoff shall not be held liable in the event that this documentation is not complied with and the devices are
therefore not used in line with the documented operating conditions.

2.1 Signal words

The signal words used in the documentation are classified below.

Warning on personal injuries

DANGER
High-risk hazard that will result in death or serious injury.

WARNING
Medium-risk hazard that may result in death or serious injury.

CAUTION
Low-risk hazard that may result in minor injury.

Warning on property and environmental damage

NOTICE
The environment, equipment, or data may be damaged.

2.2 Intended use

The control panel is designed for industrial application in machine and system engineering. It serves as the
operating unit of the machine or plant.

The DVI/USB extension technology integrated in the CP39xx-0000 Control Panel enables the panel to be
located up to 50 m away from the PC.

The CP-Link 4 technology integrated in the CP39xx-0010 Control Panel enables the panel to be located up
to 100 m away from the PC via a CP-Link 4 cable with optionally integrated or separate 24 V power supply,
depending on the transmitter module.

The device has been developed for an IP65 working environment. It offers full protection against contact
(dust-tight) and against water jets (nozzle) from any angle.

The specified limits for technical data must be adhered to.

The device can be used within the documented operating conditions.

Improper use

Do not use the device outside the documented operating conditions.

6 Version: 4.2 CP39xx

 For your safety

2.3 Fundamental safety instructions

The following safety instructions must be observed when handling the device.

Application conditions
• Do not use the device under extreme environmental conditions.
• Only use the device in hazardous areas if it is explicitly designed for this purpose.
• Do not carry out any work on the device while it is live. Always switch off the supply voltage for the
device before mounting it, replacing device components or rectifying malfunctions.
• Never plug or unplug connectors during thunderstorms. There is a risk of electric shock.
• Ensure that the device has a protective and functional earth connection.

Damage to property, loss of data and impairment of functions

• Ensure that only trained specialists with a control and automation engineering background, operate the
device. Use by unauthorized persons can lead to damage to property and loss of data.
• In the case of a 24 V DC power supply unit, fuse the power supply line according to its cross-section to
protect the supply line in the event of a short circuit.
• In case of fire, extinguish the device with powder or nitrogen.

2.4 Operator's obligation to exercise diligence

The operator must ensure that
• the products are used only for their intended purpose (see Chapter 2.2 Intended use [} 6]).
• the products are only operated in sound condition and in working order.
• the products are operated only by suitably qualified and authorized personnel.
• the personnel is instructed regularly about relevant occupational safety and environmental protection
aspects, and is familiar with the operating instructions and in particular the safety instructions contained
herein.
• the operating instructions are in good condition and complete, and always available for reference at the
location where the products are used.

CP39xx Version: 4.2 7

For your safety

2.5 Notes on information security

The products of Beckhoff Automation GmbH & Co. KG (Beckhoff), insofar as they can be accessed online,
are equipped with security functions that support the secure operation of plants, systems, machines and
networks. Despite the security functions, the creation, implementation and constant updating of a holistic
security concept for the operation are necessary to protect the respective plant, system, machine and
networks against cyber threats. The products sold by Beckhoff are only part of the overall security concept.
The customer is responsible for preventing unauthorized access by third parties to its equipment, systems,
machines and networks. The latter should be connected to the corporate network or the Internet only if
appropriate protective measures have been set up.

In addition, the recommendations from Beckhoff regarding appropriate protective measures should be
observed. Further information regarding information security and industrial security can be found in our
https://www.beckhoff.com/secguide.

Beckhoff products and solutions undergo continuous further development. This also applies to security
functions. In light of this continuous further development, Beckhoff expressly recommends that the products
are kept up to date at all times and that updates are installed for the products once they have been made
available. Using outdated or unsupported product versions can increase the risk of cyber threats.

To stay informed about information security for Beckhoff products, subscribe to the RSS feed at https://
www.beckhoff.com/secinfo.

8 Version: 4.2 CP39xx

 Product overview

3 Product overview
The Beckhoff Panel generation with industrial multi-touch display is designed for installation on the mounting
arm. The devices offer suitable solutions for a variety of applications. The model variety ranges from different
display sizes and formats to customer-specific models.

The control panel has the following features:

• Different display sizes and resolutions, landscape and portrait mode:
◦ 7-inch (800 x 480) 5:3
◦ 12-inch (800 x 600) 4:3
◦ 12.1-inch (1280 x 800) 16:10
◦ 15-inch (1024 x 768) 4:3
◦ 15.6-inch (1366 x 768) 16:9
◦ 18.5-inch (1366 x 768) 16:9
◦ 19-inch (1280 x 1024) 5:4
◦ 21.5-inch, 1920 x 1080 (Full HD) (16:9)
◦ 24-inch, 1920 x 1080 (Full HD) (16:9)
• Multi-finger touch screen (PCT): e.g. for 10-finger touch
• Aluminum housing with glass front, IP65 all-round; the housing surface is electrically insulating
• Installation on the mounting arm system

Push button extension

You have the possibility to order the following control panels in landscape mode ex factory with the
corresponding push button extension C9900-G02x or C9900-G05x:
• CP3912 (C9900-G022)
• CP3913 (C9900-G029)
• CP3915 (C9900-G023)
• CP3916 (C9900-G024, C9900-G050, C9900-G051)
• CP3918 (C9900-G025, C9900-G052, C9900-G053)
• CP3919 (C9900-G026)
• CP3921 (C9900-G028, C9900-G054, C9900-G055)
• CP3924 (C9900-G027, C9900-G056, C9900-G057)

Notes on the push button extension and the functions can be found in the installation and operating
instructions for the C9900-G02x or C9900-G05x. Figure 1 shows an example of a control panel without (1)
and with (2) push button extension.

2 2

Fig. 1: Control panel with push button extension

Mechanical extensions

You have the option of ordering the control panel with mechanical extensions such as a toolboard (1) or a
handle (2) (see Fig. 2). The extensions are mounted ex factory. The following ordering options are available
to you:

CP39xx Version: 4.2 9

Product overview

Table 1: Ordering options for toolboards and handle

Order identifier Version

C9900-M406 Toolboard for keyboard or tools, mounted on the bottom of a Control Panel or
Panel PC CP3x12 to CP3x24, with integrated USB socket IP65 on the rear
side
C9900-M423 Toolboard for keyboard and mouse or tools, mounted on the bottom of a
Control Panel or Panel PC CP3x12 to CP3x24, with integrated 2-port USB-A
socket IP65 on the rear side, and cable channel on the rear side for mouse and
keyboard cables
C9900-M419 Toolboard for keyboard or tools, mounted on the bottom of a Control Panel or
Panel PCs CP3x12 to CP3x24, without integrated USB IP65 socket on the rear
side
C9900-M361 Handle, length = 386 mm, anodized aluminum, mounted on the bottom of a
Control Panel or Panel PCs CP3x12 to CP3x24

2
1

Fig. 2: Toolboard and handle

10 Version: 4.2 CP39xx

 Product overview

3.1 Structure
Figure 3 shows the device configuration as an example of all CP39xx versions.

The control panel connection interfaces vary, depending on the product version. Otherwise, there are no
differences in the external design of the device.

2
4

Fig. 3: Structure

Table 2: CP39xx configuration key

No. Component Description

1 Display and touch screen glass Operating the control panel
2 Connection block Control panel interfaces accessible
3 Optional USB interface under screw Connection of peripheral devices
cap
4 Optional mounting arm adapter Beckhoff adapter for installation on the mounting arm tube
from below

CP39xx Version: 4.2 11

Product overview

3.2 Interface description -0000

In the basic configuration, the CP39xx-0000 includes the following interfaces:
• Power supply (X101)
• DVI Extended input (X102)
• USB Extended input (X103)

The interfaces are located on the rear side of the control panel at the connection block and point downwards.
The interfaces are freely accessible (see Fig. 4).

Fig. 4: Connection block

For the control panel with Beckhoff mounting arm adapter, the connections are located inside the adapter.
You must first gain access to the interfaces. The procedure is the same, regardless of whether you have
ordered the mounting arm adapter with upwards or downwards orientation. The procedure is shown as an
example for the mounting arm adapter with downwards orientation. Follow the steps below, as shown in
Figure 5:
1. Insert a flat-blade screwdriver in the recesses on the underside of the mounting arm adapter (section A).
2. Bend the cover slightly outwards so that the latching lugs on the cover release the cover to allow it to be
removed.
3. Carefully release the latching lugs (see marking in section A) using a flat-blade screwdriver as a lever.
4. Slide the cover upwards off the mounting arm adapter (section B).
ð You now have access to the interfaces (section C).
5. Then push the cover back onto the mounting arm adapter from top to bottom until the latching lugs snap
back into place.
C
A B

Fig. 5: Access to interfaces

3.2.1 Power supply

The control panel is supplied with a nominal input voltage of 24 V. The connection to the power supply and
the external wiring of the control panel is established via the 4-pin M12 socket (X101). The plug is connected
to + 24 V and GND.

12 Version: 4.2 CP39xx

 Product overview

X101

2 1

3 4

Fig. 6: Voltage socket pin numbering

Table 3: Voltage socket pin assignment

Pin Signal Description

1 + 24 V Power supply
2 GND 0V
3 GND 0V
4 + 24 V Power supply

The plug for the power supply is specified for 16 A. Due to the dual connection, maximum wire cross-
sections of 4 x 0.75 mm2 can be accommodated. For long supply lines, use 4 x 0.75 mm2 cables to achieve a
low voltage drop on the supply lines. There should be at least 22 V at the power supply plug of the control
panel, so that the control panel remains switched on during voltage fluctuations. The plug is included in the
delivery. You can obtain a replacement plug from your Beckhoff Sales using the following ordering option:
• C9900-P916: power supply connector for CP39xx, round connector IP65 with strain relief for the
external supply cable

CP39xx Version: 4.2 13

Product overview

3.2.2 DVI Extended input

The CP39xx-0000 Control Panel has a DVI Extended input (X102). It is used to transmit the graphics signal
from the industrial PC to the control panel.

The graphics signal is transferred directly via a DVI cable over a distance of 50 m max. Such a cable length
leads to strong distortion of the graphics signal on arrival at the control panel. A signal processor is used in
the control panel to fully restore the DVI signal. The industrial PC requires a conventional DVI output.
X102
11 1
10
18 19 12 2
9
13
17 3
8
16 14
7 15 4
6 5

Fig. 7: DVI Extended input pin numbering

Table 4: DVI Extended interface pin assignment

Pin Connection Pin Connection

1 Shield 11 IN_TMDS_C+
2 IN_TMDS_2+ 12 GND
3 GND 13 IN_TMDS_2-
4 IN_TMDS_1- 14 IN_TMDS_1+
5 GND 15 GND
6 IN_TMDS_0- 16 IN_TMDS_0+
7 GND 17 HPD_DVI
8 + 5 V_DVI 18 GND
9 DDC DAT 19 IN_TMDS_C-
10 I2C-CLK

14 Version: 4.2 CP39xx

 Product overview

3.2.3 USB Extended input

The CP39xx-0000 Control Panel has a USB Extended input (X103). The interface is used to connect the
control panel to the CU8801 USB-to-USB extended transmitter box.

To realize a distance of 50 m without hubs, USB Extended converts the USB signal so that it can be
transmitted via a 50 m CAT 5 cable. In the control panel the signal is converted back to USB. This is not an
Ethernet connection. No Ethernet switch or hub can be integrated in the USB-Extended cable.
X103
1 7
6

2 8 5

3 4

Fig. 8: USB-E input pin numbering

Table 5: USB-E input pin assignment

Pin Signal
1 MX0-
2 MX1+
3 MX1-
4 MX2+
5 MX2-
6 MX3+
7 MX3-
8 MX0+

CP39xx Version: 4.2 15

Product overview

3.3 Interface description --0010

In the basic configuration, the CP39xx-0010 includes the following interfaces:
• Power supply (X101)
• CP-Link 4 input (X102)

The interfaces are located on the rear side of the control panel at the connection block and point downwards.
The interfaces are freely accessible (see Fig. 9).

Fig. 9: Connection block

For the control panel with Beckhoff mounting arm adapter, the connections are located inside the adapter.
You must first gain access to the interfaces. The procedure is the same, regardless of whether you have
ordered the mounting arm adapter with upwards or downwards orientation. The procedure is shown as an
example for the mounting arm adapter with downwards orientation. Follow the steps below, as shown in the
figure:
1. Insert a flat-blade screwdriver in the recesses on the underside of the mounting arm adapter (section A).
2. Bend the cover slightly outwards so that the latching lugs on the cover release the cover to allow it to be
removed.
3. Carefully release the latching lugs (see marking in section A) using a flat-blade screwdriver as a lever.
4. Slide the cover upwards off the mounting arm adapter (section B).
ð You now have access to the interfaces (section C).
5. Then push the cover back onto the mounting arm adapter from top to bottom until the latching lugs snap
back into place.

A B C

Fig. 10: Access to interfaces

16 Version: 4.2 CP39xx

 Product overview

3.3.1 Power supply

The control panel is supplied with a nominal input voltage of 24 V. The connection to the power supply and
the external wiring of the control panel is established via the 4-pin M12 socket (X101).

If the control panel is connected to an industrial PC via the CU8803 transmitter box, no additional power
supply to the control panel is required via the voltage socket.
X101

2 1

3 4

Fig. 11: Voltage socket pin numbering

Table 6: Voltage socket pin assignment

Pin Signal Description

1 + 24 V Power supply
2 GND 0V
3 GND 0V
4 + 24 V Power supply

The plug for the power supply is specified for 16 A. Due to the dual connection, maximum wire cross-
sections of 4 x 0.75 mm2 can be accommodated. For long supply lines, use 4 x 0.75 mm2 cables to achieve a
low voltage drop on the supply lines. There should be at least 22 V at the power supply plug of the control
panel, so that the control panel remains switched on during voltage fluctuations. The plug is included in the
delivery. You can obtain a replacement plug from your Beckhoff Sales using the following ordering option:
• C9900-P916: power supply connector for CP39xx, round connector IP65 with strain relief for the
external supply cable

3.3.2 CP-Link-4 input

The CP39xx-0010 Control Panel has a CP-Link 4 input (X102) in the form of an 8-pin M12 socket. Via the
interface, the control panel can be connected to an industrial PC at a distance of up to 100 m. The
connection can be made either directly with an industrial PC with a corresponding PCIe module or indirectly
via an intermediate transmitter box.
X102
4 5
3 6
2 7

1 8

Fig. 12: CP-Link 4 pin numbering

Table 7: CP-Link 4 pin assignment

Pin Signal Pin Signal

1 HDBT_0+ 7 HDBT_2-
2 HDBT_0+ 8 HDBT_2+
3 HDBT_1+ S1 Shield
4 HDBT_1- S2 Shield
5 HDBT_3+ S3 Shield
6 HDBT_3-

CP-Link 4 is available as a Two Cable Display Link on an industrial PC with PCIe module. The control panel
can be connected directly to the industrial PC via the module. USB 2.0 (100 Mbit/s) and DVI are transmitted
together via a CP-Link 4 cable. An additional power supply is required for the CP39xx-0010.

CP39xx Version: 4.2 17

Product overview

Fig. 13: CP-Link 4

CP-Link 4 with transmitter box

If the industrial PC is not equipped with a PCIe module, a transmitter box is required for connecting a
CP39xx-0010.

The CU8802 transmitter boxes (Two Cable Display Link) and CU8803 (One Cable Display Link) are
available for this purpose.

NOTICE
Material damage due to double voltage connection with CU8803
Connecting an additional power supply to the voltage socket of the control panel can cause damage to the
panel.
• Power the control panel exclusively via One Cable Display Link through the CU8803 transmitter box.
• When using the CU8803 transmitter box, never connect an additional power supply to the voltage socket
of the control panel.
• Only connect an additional power supply to the voltage socket of the control panel when using the
CU8802 transmitter box.

When installing the CP39xx-0010 with the CU8802 transmitter box, the industrial PC is connected to the
transmitter box via USB and DP/DVI. The transmitter box is then connected to the control panel via the CP-
Link 4 connection of the transmitter box using a CP-Link 4 cable. USB and DVI are transmitted together via
this cable. An additional power supply is required for the control panel (Two Cable Display Link). The
following figure shows the wire connection to the CU8802-000x.

18 Version: 4.2 CP39xx

 Product overview

Fig. 14: CP-Link 4, CU8802-000x

When installing the CP39xx-0010 with the CU8803 transmitter box, the industrial PC is also connected to the
transmitter box via USB and DP/DVI. The transmitter box is then connected to the control panel via the CP-
Link 4 connection of the transmitter box using a CP-Link 4 cable. With this box, USB, DP/DVI and power
supply can be transmitted together via the cable (One Cable Display Link). Do not connect an additional
power supply to the CP39xx-0010 as this could cause damage. The following figure shows the wire
connection to the CU8803.

Fig. 15: CP-Link 4, CU8803-000x

The following ordering options are available for the transmitter boxes:

CP39xx Version: 4.2 19

Product overview

• CU8802-0000: DVI-to-DVI cable included in the box

• CU8802-0001: DisplayPort to DVI cable included with box
• CU8803-0000: DVI-to-DVI cable included in the box
• CU8803-0001: DisplayPort to DVI cable included with box

20 Version: 4.2 CP39xx

 Product overview

3.4 Optional USB interface

The CP39xx can be extended beyond the basic configuration with an additional USB interface. The following
ordering options are available:
• USB (order identifier: C9900-E274)

If you have ordered the device with a Beckhoff mounting arm adapter, the additional USB interface is located
on the adapter. On a device without a mounting arm adapter, the interface is located at the side of the
connection block. Fig. 16 shows the interface on the mounting arm adapter (A) and on the connection block
(B).

A B

Fig. 16: Optional USB interface

The interface is located under a screw cap with IP65 protection class. This is fastened by an interior retaining
wire and therefore cannot be lost even after unscrewing. In order to gain access to the interface, unscrew the
cap and let it dangle on the retaining wire.

The USB interface is used to connect peripheral devices with a USB connection. It is a USB-A socket. USB
specification 2.0 is supported.

5 4
6
3
7
2
8
9 1

Fig. 17: Optional USB interface

Table 8: USB interface pin assignment

Pin Connection
1 Vbus
2 D-
3 D+
4 GND

CP39xx Version: 4.2 21

Product overview

3.5 Name plate

The name plate provides information about the control panel equipment. The name plate shown here serves
only as an example.
11 10

9
1

2 xxxxxxxx
3
4
5 8
6
7

Fig. 18: Name plate

Table 9: Key for CP39xx name plate

No. Description
1 Model: the last four digits indicate the product version.
2 Serial number (BTN)
3 Date of manufacture
4 Display
5 Touch screen
6 Power supply: 24 VDC, NEC class 2
7 Note: be sure to read the device manual.
8 Symbols

Note: Here are the symbols applicable to the device such as CE, EAC, UKCA, . The
approvals of your device can be found on the name plate and in chapter 9.2 Approvals.
9 Address of the vendor
10 FCC approval
11 Variant number: commercial number of the order code including ordering options

22 Version: 4.2 CP39xx

 Commissioning

4 Commissioning
To use the control panel, you must first put it into operation. The first step is to transport the device to is
operating location and unpack it. This is followed by mounting the device on the mounting arm, connecting
the cables and power supply, and finally switching on the control panel. Since the control panel does not
have its own power switch, switching the power supply on and off also switches the control panel on and off.

Operating the device

The device is operated via the touch screen.

NOTICE
Damage to the touch screen
Operating the touch screen with unsuitable objects may damage the touch screen.
• Operate the touch screen only with bare fingers or wearing suitable gloves.
• If you use gloves, make sure that no hard particles such as metal shavings, glass splinters or similar
adhere to the glove.

If you, as the user, require additional protection for the touch screen against dirt and scratching, for example
due to dirty hands, this can be achieved with a protective film. The film provides short-term protection for a
few days.

You can either order a protective film individually and fit it yourself retrospectively, or you can order the film
for fitting directly ex factory. The protective films available for the display size of your device can be found on
the Beckhoff website.

Proceed as follows to attach the protective film to the touch screen:

1. Ensure that the environment is as dust-free as possible.
2. Thoroughly clean the surface of the device to be fitted with the film and remove all grease residues.
3. Detach the film from the backing at the short edge and place it on the surface.
4. Gradually remove the film from the backing. At the same time, use a doctor blade or other object with a
soft rubber or felt edge to apply the film.
5. Brush away air bubbles towards the edge with a doctor blade or other object with a soft rubber or felt
edge.
ð The film is now fitted.

You can use the Dimming, Screensaver and Cleaning mode functions with the Display Control Tool. The
Beckhoff Information System provides more information about the tool: https: https://infosys.beckhoff.com/
content/1031/panelconfigurationtools/11725543179.html?id=7993182328699786200.

CP39xx Version: 4.2 23

Commissioning

4.1 Transport and unpacking

The specified storage conditions must be observed (see chapter 8 Technical data [} 45]).

Despite the robust design of the unit, the components are sensitive to strong vibrations and impacts. During
transport the device must therefore be protected from mechanical stress. Appropriate packaging of the
device, such as the original packaging, can improve the vibration resistance during transport.

NOTICE
Hardware damage due to condensation
Unfavorable weather conditions during transport can cause damage to the device.
• Protect the device against moisture (condensation) during transport in cold weather or in case of
extreme temperature fluctuations.
• Do not put the device into operation until it has slowly adjusted to the room temperature.
• Should condensation occur, wait for about 12 hours before switching the device on.

Unpacking

Proceed as follows to unpack the unit:

1. Check the packaging for transport damage.

2. Remove packaging.
3. Keep the packaging for possible future transport.
4. Check your delivery for completeness by comparing it with your order.
5. Check the contents for visible shipping damage.
6. In case of discrepancies between the package contents and the order, or in case of transport damage,
please inform Beckhoff Service (see Chapter 9.1 Service and support).

24 Version: 4.2 CP39xx

 Commissioning

4.2 Mounting
NOTICE
Extreme environmental conditions
Extreme environmental conditions can cause damage to the device.
• Avoid extreme environmental conditions.
• Protect the device from moisture and heat.

The device is designed for installation on a mounting arm system. The environmental conditions specified for
operation must be observed.

You can find the device dimensions in the current drawings on our website at: https://
download.beckhoff.com/download/Technical_Drawings/Industrial_PC/Control_Panel/CP39xx.

In the basic configuration, there is a connection block with four M6 threaded holes on the rear side of the
housing. This can be used to install the control panel on a mounting arm system.

The control panel can optionally be ordered with the Beckhoff mounting arm adapter. The following ordering
options are available:

Table 10: Mounting arm adapter ordering options

Order identifier Version

C9900-M750 Rotatable and tiltable mounting arm adapter on Control Panel CP3912 to
CP3924 for Rittal and Rolec mounting arm systems with 48 mm tube from
above
C9900-M751 Rotatable and tiltable mounting arm adapter on Control Panel CP3912 to
CP3924 for Rittal and Rolec mounting arm systems with 48 mm tube from
below
C9900-M752 Rotatable and tiltable mounting arm adapter on Control Panel CP3912 to
CP3924 with push button extension C9900-Gxxx for Rittal and Rolec mounting
arm systems with 48 mm tube from above
C9900-M753 Rotatable and tiltable mounting arm adapter on Control Panel CP3912 to
CP3924 with push button extension C9900-Gxxx for Rittal and Rolec mounting
arm systems with 48 mm tube from below
C9900-M761 Rotatable and tiltable mounting arm adapter for CP39xx-0000 with option
C9900-M362 and CP39xx-0010 with option C9900-M338, clamping lever to
lock the tilt
C9900-M763 Rotatable and tiltable mounting arm adapter for CP39xx-0000 with option
C9900-M362 and CP39xx-0010 with option C9900-M338

The C9900-M750, -M751, -M752 and -M753 options are mounted directly ex factory. You must mount the
two options C9900-M761 and -M763 yourself (see chapter 4.2.1 Mounting the mounting arm adapter
[} 28]).

Depending on the ordering option, the mounting arm adapters mounted ex factory are either oriented
upwards or downwards. In addition, you have the option of ordering the device with a mounted push button
extension (see chapter 3 Product overview [} 9]). With the push button extension, the mounting arm adapter
can also be oriented either upwards or downwards. All mounting arm adapters have a locking screw to
prevent rotation (1). Figure 19 shows the control panel with all four mounting arm adapter options mounted
ex factory, for example.

CP39xx Version: 4.2 25

Commissioning

1 1
1

Fig. 19: Options mounting arm adapter

For a control panel with push button extension, a cable channel between the panel and the mounting arm
adapter is included in the ordering option (see Fig. 20).

Fig. 20: Cable channel

The cables for the C9900-G02x push button extension run through the mounting arm tube into the mounting
arm adapter and further through the cable channel into the push button extension. You have to open both
the cable channel and the push button extension in order to route the cables.

To open the cable channel, follow the steps below as shown in Figure 21:

1. Remove the four Torx TX10 screws from the cable channel (section A).
2. Remove the cover of the cable channel (section B).

26 Version: 4.2 CP39xx

 Commissioning

A B

Fig. 21: Opening the cable channel

To open the push button extension, follow the steps below as shown in Figure 22:

1. Remove the seven Torx TX10 screws from the push button extension (section A).
2. Remove the cover of the push button extension (section B).
A B

Fig. 22: Opening the push button extension

Also see about this

2 Technical data [} 45]

CP39xx Version: 4.2 27

Commissioning

4.2.1 Installing the mounting arm adapter

If you have chosen one of the two mounting arm adapter options C9900-M761 or C9900-M763, you must
mount them yourself. The prerequisite for this is an adapter plate on the rear side of the device on which you
can mount the selected mounting arm adapter. The following options are available for the adapter plates
(see Fig. 23):

Table 11: Options adapter plates

Device Ordering option

CP39xx-0000 C9900-M362
CP39xx-0010 C9900-M338

CP39xx-0000, CP39xx-0010,
C9900-M362 C9900-M338

Fig. 23: Adapter plates

You can add the USB sockets C9900-E324 or C9900-E274 to both adapter plates.

To mount the C9900-M761 and -M763 mounting arm adapters to the adapter plates, follow the steps below:
1. Use a screwdriver to reach into the recesses on the underside of the mounting arm adapter (section A).
2. Bend the cover slightly outwards so that you can push out the latching lugs.
3. Slide the cover upwards off the mounting arm adapter (section B).
4. Place the mounting arm adapter with the four M6 screws in front of the four M6 threaded holes on the
adapter plate (section C).
A B C

Fig. 24: Installing the mounting arm adapter

5. Tighten the four screws with a tightening torque of 6 Nm.

6. Replace the cover on the mounting arm adapter.
ð You have installed the mounting arm adapter on the adapter plate.

28 Version: 4.2 CP39xx

 Commissioning

Fig. 25: Mounting arm adapter installed

CP39xx Version: 4.2 29

Commissioning

4.2.2 Mounting arm tube installation

Observe the following points when installing the control panel on the mounting arm tube:
• For the correct installation height, use the position of the screen for guidance. This should always be
optimally visible to the user.
• Do not expose the control panel to direct sunlight.

The Beckhoff mounting arm adapters are designed for Rittal and Rolec mounting arm systems with 48 mm
tubes. The tube diameter may have a maximum tolerance of -0.1 mm and +0.8 mm.

If you have chosen a device with a mounting arm adapter, you must fit the mounting arm tube yourself. The
procedure for fitting the mounting arm adapters with upwards or downwards orientation is the same.

Among other tools you need a hook wrench for the installation. You can order this from your Beckhoff Sales
using the following order identifier:
• C9900-Z263: hook wrench size 58-62 for tightening the slotted nut of the C9900-M75x mounting arm
adapter

Fig. 26 shows an example of the procedure with the mounting arm adapter facing downwards.

To install the mounting arm tube on the mounting arm adapter, proceed as follows:
1. Unscrew the hexagon socket screw (1) a few turns with a 3 mm Allen key (section A).
2. Push the connecting cables of the control panel through the mounting arm tube.
3. Insert the mounting arm tube 50.2 mm into the mounting arm adapter to the stop (section B).
4. Retighten the hexagon socket screw with a torque of 3 Nm.
5. Tighten the slotted nut of the mounting arm adapter with a hook wrench size 58-62 clockwise with a
torque of 20 Nm (section C).
ð You have installed the mounting arm tube on the mounting arm adapter.
A B C
1

Fig. 26: Mounting arm tube installation

The mounting arm adapter facilitates tilting of the control panel fitted to the mounting arm tube by +/- 20 °
and rotate it by +/- 165 °.

30 Version: 4.2 CP39xx

 Commissioning

4.3 Connecting the control panel

CAUTION
Risk of electric shock
Dangerous touch voltages can lead to electric shock. To avoid electric shock, observe the following:
• Never connect or disconnect the device cables during a thunderstorm.
• Provide protective earthing for handling the device.

To make the device ready for operation, you have to connect it. The first step is to ground the device. Then
you can connect the cables and the power supply.

An external power supply providing 24 V DC from an isolated source is required. This must be protected by a
fuse in accordance with UL 248 with a maximum nominal value of 4 A. A nominal voltage of at least 22 V
must be applied to the power supply plug of the device at all times.

The cabling of the device in the control cabinet must be done in accordance with the standard EN
60204-1:2006 PELV = Protective Extra Low Voltage:
• The PE conductor (protective earth) and the "0 V" conductor of the voltage source must be on the
same potential (connected in the control cabinet).
• Standard EN 60204-1:2006, section 6.4.1:b stipulates that one side of the circuit, or a point of the
energy source for this circuit must be connected to the protective conductor system.

Peripheral devices connected to the device with their own power supply must have the same potential for the
PE and "0 V" conductors (no potential difference).

CP39xx Version: 4.2 31

Commissioning

4.3.1 Grounding the control panel

Potential differences are minimized and electrical currents are diverted to the ground through grounding or
potential equalization of electronic devices. This is to prevent dangerous touch voltages and electromagnetic
interference.

The protective grounding of a device serves to avoid dangerous touch voltages. According to the EN
60204-1 standard (Chapter 8 Potential equalization), protective grounding is required if:
• the device exceeds dimensions of 50 mm x 50 mm,
• the device can be touched or encompassed over a large area,
• contact between the device and active parts is possible,
• an insulation fault may occur.

The control panel connections feature a protective conductor connection (PE), which must be used to
establish the low-resistance protective earthing and functional earthing of the panel. If the device is equipped
with a connection block, the protective conductor connection is located directly next to the connections. For a
device with a Beckhoff mounting arm adapter, the connection is located in the connection compartment (see
Fig. 27).

Fig. 27: Protective conductor connection PE

EMC

NOTICE
Hardware damage due to electromagnetic interference
The use of the device without a functional earth can lead to material damage due to electromagnetic
interference.
• Only use the device with functional earth.

Electromagnetic compatibility (EMC) of the device includes on the one hand not affecting other devices and
equipment by electromagnetic interference and on the other hand not being disturbed by electrical or
electromagnetic effects itself.

To do this, the device must comply with certain protection requirements. The device has EMC interference
immunity according to EN 61000-6-2. The EMC interference emission of the device meets the requirements
of EN 61000-6-4.

The functional earth is necessary for the EMC of the device. Functional earth is also established via the PE
protective conductor connection in the connection section of the control panel.

32 Version: 4.2 CP39xx

 Commissioning

4.3.2 Routing the cables in the mounting arm adapter

NOTICE
Cable damage due to incorrect cable routing
Incorrect cable routing can cause cable damage when rotating and tilting the mounting arm adapter.
• Be sure to route the cables inside the mounting arm adapter in the specified arrangement.

Depending on the device equipment, the connections are either located at the connection block on the rear
side of the control panel or inside the mounting arm adapter. If you have ordered the control panel with one
of the following Beckhoff mounting arm adapters installed ex factory, it is essential that you observe the
cable routing shown (see Fig. 28) in order to avoid cable damage:
• C9900-M750
• C9900-M751
• C9900-M752
• C9900-M753
A B

CP39xx-0000 CP39xx-0010
Fig. 28: Routing the cables in the mounting arm adapter

For the CP39xx-0000 (section A) you have to route the power supply cable (1) further outside and the data
cables (2) inside. You must fix the cables to the strain relief rail with cable ties as follows:
• Attach the power cable (1) to the far right of the strain relief rail by pulling the cable tie through the two
outer right straps of the rail.
• Attach the data cables (2) to the far left of the strain relief rail, using a cable tie to secure both cables
together. To do this, use the left and the third strap from the left.

For the CP39xx-0010 (section B) you have to route all cables inside. If you use the CU8803 transmitter box,
you only have one cable, which you also have to lay inside. You must fix the cables to the strain relief rail
with cable ties as follows:
• In the case of two cables use a cable tie to secure both cables together on the far left of the strain relief
rail. To do this, use the left and the third strap from the left.
• In the case of one cable pull the cable tie through the two outer left straps on the far left of the strain
relief rail.

When routing the cables for both device versions, follow the steps below as shown in figure 29:

1. Loosen the Torx TX20 screw of the strain relief rail (section A).
2. Rotate the strain relief rail by 180° to the left (section B).
3. Route the signal and power supply cable inside the mounting arm adapter as shown in Figure 28.
4. Route the data cables inside the mounting arm adapter as shown in figure 28.
5. Rotate the strain relief rail back over the cable (section C).

CP39xx Version: 4.2 33

Commissioning

6. Tighten the Torx TX20 screw again (section D).

7. Fasten the cable to the strain relief rail with cable ties.

The figure shows the steps, taking the CP39xx-0000 as an example. The procedure is the same regardless
of the product version.
A B C D

Fig. 29: Cable routing procedure

In the case of the CP39xx-0000 you also have to fasten the power cable that lies further to the outside to a
strain relief plate in addition to the strain relief rail (see Fig. 30). To do this, pull the cable through under the
plate and then fasten the cable to the plate with cable ties.

Fig. 30: Power supply cable strain relief plate

The cables pass through the mounting arm tube into the connection compartment of the mounting arm
adapter.

34 Version: 4.2 CP39xx

 Commissioning

4.3.3 Push button extension cable routing

If you ordered the control panel with a push button extension, you must also connect it. If the device has a
mounting arm adapter, the cable for the push button extension is first fed through the mounting arm adapter
into the cable channel and then into the push button extension. Before you can lay the cables, you must
open the cable channel and the push button extension (see chapter 4.2 Mounting [} 25]).

Depending on the push button extension, the cable is either fed into the cable channel through an M20 gland
or connected to a 19-pin round connector. The assignment is as follows:
• C9900-G02x: cable routing through an M20 gland
• C9900-G05x: cable connection to a 19-pin round connector

Figure 31 shows the position of the M20 gland and the 19-pin round connector in the mounting arm adapter.
In the case of the M20 gland, the device version is additionally decisive for the position of the cable gland.

CP39xx-0000, CP39xx-0010, CP39xx-0000,

C9900-G02x C9900-G02x C9900-G05x

Fig. 31: M20 cable gland and 19-pin round connector with mounting arm adapter

In the case of a device with a connection block instead of the mounting arm adapter, the M20 cable gland or
the 19-pin round connector is in a different position on the device (see Fig. 32).

C9900-G02x C9900-G05x

Fig. 32: M20 cable gland and 19-pin round connector with connection block

You must carry out the wiring of the C9900-G02x push button extension yourself. To do this, feed the cables
through the M20 cable gland and the cable channel into the push button extension.

Beckhoff takes care of the wiring of the C9900-G05x push button extension for you. Therefore you can order
ready-to-use cables from Beckhoff Sales. For more detailed information on cable options and wiring
diagram, refer to the C9900-G05x manual. You only have to plug the selected cable into the 19-pin round
connector.

CP39xx Version: 4.2 35

Commissioning

4.3.4 Connection cables and power supply

NOTICE
Incorrect connection procedure
Incorrect procedure when connecting the cables and the power supply can cause hardware damage.
• Follow the documented procedure for connecting the cables and the power supply.
• Always connect the cables first and only then switch on the power supply.
• Please read the documentation for the external devices prior to connecting them.

Connecting cables

Make sure that you first ground the panel (see chapter 4.3.1 Grounding the control panel [} 32]) and then
plug in all data transmission cables.

Lay the cables in the mounting arm adapter as shown in chapter 4.3.2 Routing the cables in the mounting
arm adapter [} 33] and then plug in all data transmission cables.

Check the screw connections between the plugs and sockets.

When connecting the control panel to an industrial PC with UPS output, we recommend using this for the
connection. In the case of CP-Link 4, we recommend connecting the CU880x transmitter boxes to the UPS
output of the PC.

Connecting the power supply

Cables with a maximum cable cross-section of 4 x 0.75 mm2 can be used for connecting the power supply.
For long supply lines, use 4 x 0.75 mm2 cables to achieve a low voltage drop on the supply line. There
should be at least 22 V at the voltage connector of the control panel, so that the panel remains switched on
during voltage fluctuations.

Proceed as follows to connect the 24 VDC power supply unit:

1. Check the correct voltage of your external power supply.

2. Plug the voltage connector into the voltage socket on the panel.
3. Screw the voltage connector to the voltage socket. Then check the screw connection.
4. Connect the panel to your external 24 V power supply.
5. Switch on the 24 V power supply.
6. Calculate the voltage at the power supply plug.

In order to check the voltage at the power supply plug, you must first calculate the voltage drop on the supply
cable. You can orient yourself to the following calculation example:
• CP3924-0000
• Power consumption: 34 W
• Current consumption: 34 W / 22 V = 1.5 A
• Connection with 10 m two-core 0.75 mm2 cable, where the supply cable length then corresponds to
20 m
• Constant of specific resistance of pure copper: 0.0178 Ohm * mm2 / m
• Resistance of the supply line: 0.0178 ohm*mm2/m * 20 m / 0.75 mm2 = 0.0178 * 20 / 0.75 = 0.475 ohm

With the listed data, you can now calculate the voltage drop on the supply line:
• 1.5 A * 0.475 Ohm = 0.7 V

With a CP39xx-0010 with CP-Link 4 and CU8802 transmitter box or PCIe module, the power consumption
increases. In this case, orient yourself to the following example:
• CP3924-0010
• Power consumption: 40 W
• Current consumption: 40 W / 22 V = 1.8 A

36 Version: 4.2 CP39xx

 Commissioning

• Voltage drop: 1.8 A * 0.475 Ohm = 0.85 V

With a CP39xx-0010 with CP-Link 4 and CU8803 transmitter box, you only have to pay attention to the
voltage on the supply line to the transmitter box. For more detailed information, please refer to the manual
for the CU8803.

All information on the power consumption can be found in chapter 8 Technical data [} 45].

CP39xx Version: 4.2 37

Decommissioning

5 Decommissioning
NOTICE
Hardware damage due to power supply
A connected power supply can cause damage to the device during disassembly.
• Disconnect the power supply from the device before starting to disassemble it.

When taking the control panel out of operation, you must first disconnect the power supply and cables. You
can then dismantle the device.

If you do not want to continue using the control panel, Chapter 5.2 Disassembly and disposal [} 40] provides
information on the correct disposal of the device.

5.1 Disconnecting the power supply and cables

CAUTION
Risk of electric shock
Dangerous touch voltages can lead to electric shock. To avoid electric shock, observe the following:
• Never connect or disconnect the device cables during a thunderstorm.
• Provide protective earthing for handling the device.

NOTICE
Hardware damage due to power supply
Disconnecting the CP-Link 4 connection while the transmitter box power supply is switched on may cause
damage to the transmitter box.
• Switch off the power supply to the CU8803 transmitter box before disconnecting the CP-Link 4
connection.

Before disassembling the control panel, disconnect the power supply and the cables. Before disconnecting
the power supply and the cables, you must first release the cables from the respective strain relief according
to the device version.

In the case of the CP39xx-0000, release the power supply cable from the strain relief plate by cutting the
cable ties (see Fig. 33).

Fig. 33: Cable ties on strain relief plate

38 Version: 4.2 CP39xx

 Decommissioning

In the case of the CP39xx-0000 and CP39xx-0010, release all cables from the strain relief rail by following
the steps below as shown in fig. 34:

1. Sever the cable ties.

2. Loosen the Torx TX20 screw of the strain relief rail (section A).
3. Rotate the strain relief rail by 180° to the left (section B).
A B

Fig. 34: Releasing the strain relief rail

Disconnecting the power supply and cables

Proceed as follows to disconnect the power supply and lines:

1. Shut down the control panel.
2. Disconnect the control panel from the external 24 V power supply.
3. Loosen the screw connection between the voltage socket and the voltage connector.
4. Remove the voltage connector from the voltage socket.
5. Make a note of the wiring of all data transmission cables if you want to restore the cabling with another
device.
6. Disconnect all data transfer cables from the control panel.
7. Finally, disconnect the ground connection.
ð You have disconnected the power supply and the cables.

CP39xx Version: 4.2 39

Decommissioning

5.2 Disassembly and disposal

Before you can remove the control panel from the mounting arm tube, you must first disconnect the power
supply and the cables (see chapter 5.1 Disconnecting the power supply and cables [} 38]).

Disassembly mounting arm tube

NOTICE
Damage to property due to falling down
If the control panel is suspended from the ceiling and you undo the slotted nut of the mounting arm adapter
without securing it, the control panel will fall down.
• Make sure the control panel is secured against falling down before you undo the slotted nut of the
mounting arm adapter.

To remove the control panel from the mounting arm tube, follow the steps shown in Fig. 35:
1. Release the slotted nut of the mounting arm adapter with a hook wrench size 58-62 in counterclockwise
direction (section A). The ordering option for the hook wrench can be found in chapter 4.2 Mounting
[} 25]).
2. Unscrew the hexagon socket screw (1) a few turns with a 3 mm Allen key (section B).
3. Pull the mounting arm tube out of the mounting arm adapter (section C).
4. Pull the connecting cables out of the mounting arm tube.
5. Retighten the hexagon socket screw with a torque of 3 Nm.
ð You have dismantled the mounting arm tube.
A B C
1

Fig. 35: Disassembly mounting arm tube

Disassembly tray and handle

To remove the toolboard (1) or handle (2) from the control panel, remove the three M5 screws from the three
threaded holes on the bottom of the housing.

2
1

Fig. 36: Toolboard and handle

Disposal of the control panel

40 Version: 4.2 CP39xx

 Decommissioning

When disposing of the control panel the national electronic waste regulations must be followed.

CP39xx Version: 4.2 41

Maintenance

6 Maintenance
Maintenance measures increase the efficiency of the device by ensuring long-term functionality. Cleaning
the device contributes to this.

Defective pixels in the TFT display are production-related and are not grounds for complaint.

Cleaning

NOTICE
Unsuitable cleaning agents
The use of unsuitable cleaning agents can damage the device.
• Clean the device only as specified.

It is essential to observe the following aspects when cleaning the control panel:
• Keep to the boundary conditions of protection rating IP65.
• Never use compressed air to clean the panel.
• Maintain an ambient temperature range of 0 °C to 55 °C.

Cleaning agents

In order to avoid damage to the front of the panel PC during cleaning, you must use suitable cleaning
agents. Examples include:
• benzine
• spirit
• glass cleaner

Avoid the following cleaning agents:

• detergents with scouring or abrasive components
• metal cleaning objects such as razor blades or steel spatulas
• steam jet cleaner or very hot water
• cold water with a heated device
• high water pressure, e.g. high-pressure cleaner

Cleaning the front screen

You can clean the front screen of the device during operation. In order to avoid inadvertent touch entries
when doing this, you must first set the device to "Cleaning Mode" with the help of the Beckhoff Display
Control Tool. Also make sure that you not only clean the display area, but also the edge of the glass pane.
Impurities in the edge area or liquids that do not run down the glass pane as drops but as a long short-circuit
bridge create an electrically conductive connection between the touch screen area and the metal housing of
the device. This unintentionally triggers a touch event at the edge of the touch screen, which can lead to
incorrect operation.

The Beckhoff Display Control Tool does not start automatically when the device starts up. Proceed as
follows to activate the "Cleaning Mode" of the tool:
1. Click the Beckhoff Display Control Tool icon to start it.
ð When the tool is started, a small sun symbol appears in the taskbar.
2. Right-click the sun symbol.
3. Select the "Cleaning Mode" (see Fig.).

42 Version: 4.2 CP39xx

 Maintenance

Fig. 37: Select "Cleaning Mode"

ð "Cleaning Mode" is activated. You can now clean the front panel.

You can set the duration for which the device should remain in "Cleaning Mode". The period can be set
between 5 and 120 seconds. Right-click the sun symbol again and click "Options". Now select the
appropriate duration (see Fig.).

Fig. 38: Configuration "Cleaning Mode"

CP39xx Version: 4.2 43

Troubleshooting

7 Troubleshooting
Fault Cause Measures
No control panel function Lack of power supply to the control Check the power supply cable
panel Call Beckhoff Service
Other cause
The control panel only works Defective backlight in the display Call Beckhoff Service
partially or only temporarily (e.g. Components in the control panel Call Beckhoff Service
dark image or none at all) defective
Malfunction of the touch screen Poor or missing functional earth of Establish functional earth
the device User must stand on the floor with
Poor or missing ground connection normal shoes
of the user
USB error during access with Cycle times in TwinCAT set to Increase the cycle times to
TwinCAT via USB 10 ms (default) between 50 ms and 80 ms

44 Version: 4.2 CP39xx

 Technical data

8 Technical data
Table 12: Technical data

Product designation CP39xx-0000

Weights (with connection block/ CP3907: 1.8 kg
with mounting arm adapter) CP3912: 3.4 kg/4.2 kg
CP3913: 3.1 kg/3.9 kg
CP3915: 3.9 kg/4.7 kg
CP3916: 4.5 kg/5.3 kg
CP3918: 5.5 kg/6.3 kg
CP3919: 6.1 kg/6.9 kg
CP3921: 6.6 kg/7.4 kg
CP3924: 7.6 kg/8.4 kg
Supply voltage 22-30 VDC (24 VDC power supply unit) NEC class 2
Power consumption Data sheet for power consumption and power loss in the download
finder:
https://www.beckhoff.com/en-en/support/download-finder/search-
result/?download_group=691754572
Protection rating IP65
Vibration resistance (sinusoidal EN 60068-2-6: 10 ... 58 Hz: 0.035 mm
vibration) 58 to 500 Hz: 0.5 G (~ 5 m/ s2)
2
Shock resistance (shock) EN 60068-2-27: 5 G (~ 50 m/s ), duration: 30 ms
EMC interference immunity conforms to EN 61000-6-2
EMC interference emission conforms to EN 61000-6-4
Permissible ambient temperature Operation: 0 °C ... +55 °C
Transport / storage: -20 °C ... +65 °C
Permissible relative air humidity Maximum 95%, no condensation
Transport and storage The values for air humidity and shock resistance are to be observed
during transport and storage and in operation. Suitable packaging of the
control panel can improve resistance to impact during transport.

CP39xx Version: 4.2 45

Technical data

Product designation CP39xx-0010

Weights (with connection block/ CP3907: 1.8 kg
with mounting arm adapter) CP3912: 3.4 kg/4.2 kg
CP3913: 3.1 kg/3.9 kg
CP3915: 3.9 kg/4.7 kg
CP3916: 4.5 kg/5.3 kg
CP3918: 5.5 kg/6.3 kg
CP3919: 6.1 kg/6.9 kg
CP3921: 6.6 kg/7.4 kg
CP3924: 7.6 kg/8.4 kg
Supply voltage 22-30 VDC (24 VDC power supply unit) NEC class 2
Power consumption with CU8802/ Data sheet for power consumption and power loss in the download
with CU8803 finder:
https://www.beckhoff.com/en-en/support/download-finder/search-
result/?download_group=691754572
Protection rating IP65
Vibration resistance (sinusoidal EN 60068-2-6: 10 ... 58 Hz: 0.035 mm
vibration) 58 to 500 Hz: 0.5 G (~ 5 m/ s2)
Shock resistance (shock) EN 60068-2-27: 5 G (~ 50 m/s2), duration: 30 ms
EMC interference immunity conforms to EN 61000-6-2
EMC interference emission conforms to EN 61000-6-4
Permissible ambient temperature Operation: 0 °C ... +50 °C
Transport / storage: -20 °C ... +65 °C
Permissible relative air humidity Maximum 95%, no condensation
Transport and storage The values for air humidity and shock resistance are to be observed
during transport and storage and in operation. Suitable packaging of the
control panel can improve resistance to impact during transport.

46 Version: 4.2 CP39xx

 Appendix

9 Appendix
In the appendix you will find information for servicing and details of the approvals that your device has.

9.1 Service and support

Beckhoff and its worldwide subsidiaries offer comprehensive service and support, providing fast and
competent assistance for all issues relating to Beckhoff products and system solutions.

Beckhoff Service

The Beckhoff Service Center provides support in all forms of after-sales service:
• on-site service
• repair service
• spare parts service
• hotline service

Hotline: + 49 5246/963-460
email: service@beckhoff.com

If your device requires attention, please state its serial number, which you can find on the name plate.

Beckhoff Support

Support offers you comprehensive technical assistance to help you with the application of individual Beckhoff
products, and also with other extensive services:
• world-wide support
• design, programming, and commissioning of complex automation systems
• extensive training program for Beckhoff system components

Hotline: + 49 5246/963-157
email: support@beckhoff.com

Headquarters

Beckhoff Automation GmbH & Co. KG

Hülshorstweg 20
33415 Verl
Germany

Phone: + 49 5246/963-0
email: info@beckhoff.de

The addresses of the worldwide Beckhoff branches and agencies can be found on our website at http://
www.beckhoff.com/.

You can also find further documentation for Beckhoff components there.

CP39xx Version: 4.2 47

Appendix

9.2 Approvals
Your device has at least the following approvals:
• CE
• EAC
• UKCA
• FCC

You will find all other applicable approvals on the name plate of your device.

FCC approvals for the United States of America

FCC: Federal Communications Commission Radio Frequency Interference Statement

This device was tested and complies with the limits for a digital device of class A, according part 15 of the
FCC regulations. These limits are designed to provide adequate protection against adverse interference, if
the device is used in a commercial environment. This device generates, uses and may emit radio frequency
energy and may cause adverse interference with radio communications, if it is not installed and used in
accordance with the operating instructions. If this device is used in a residential area it is likely to cause
adverse interference, in which case the user must take appropriate countermeasures in order to eliminate
the interference at his own expense.

FCC approvals for Canada

FCC: Canadian Notice

This device does not exceed the class A limits for radiation, as specified by the Radio Interference
Regulations of the Canadian Department of Communications.

48 Version: 4.2 CP39xx

 List of figures

List of figures
Fig. 1 Control panel with push button extension .................................................................................... 9
Fig. 2 Toolboard and handle .................................................................................................................. 10
Fig. 3 Structure....................................................................................................................................... 11
Fig. 4 Connection block.......................................................................................................................... 12
Fig. 5 Access to interfaces ..................................................................................................................... 12
Fig. 6 Voltage socket pin numbering...................................................................................................... 13
Fig. 7 DVI Extended input pin numbering .............................................................................................. 14
Fig. 8 USB-E input pin numbering.......................................................................................................... 15
Fig. 9 Connection block.......................................................................................................................... 16
Fig. 10 Access to interfaces ..................................................................................................................... 16
Fig. 11 Voltage socket pin numbering...................................................................................................... 17
Fig. 12 CP-Link 4 pin numbering.............................................................................................................. 17
Fig. 13 CP-Link 4 ..................................................................................................................................... 18
Fig. 14 CP-Link 4, CU8802-000x ............................................................................................................. 19
Fig. 15 CP-Link 4, CU8803-000x ............................................................................................................. 19
Fig. 16 Optional USB interface................................................................................................................. 21
Fig. 17 Optional USB interface................................................................................................................. 21
Fig. 18 Name plate................................................................................................................................... 22
Fig. 19 Options mounting arm adapter..................................................................................................... 26
Fig. 20 Cable channel .............................................................................................................................. 26
Fig. 21 Opening the cable channel .......................................................................................................... 27
Fig. 22 Opening the push button extension ............................................................................................. 27
Fig. 23 Adapter plates .............................................................................................................................. 28
Fig. 24 Installing the mounting arm adapter............................................................................................. 28
Fig. 25 Mounting arm adapter installed.................................................................................................... 29
Fig. 26 Mounting arm tube installation ..................................................................................................... 30
Fig. 27 Protective conductor connection PE ............................................................................................ 32
Fig. 28 Routing the cables in the mounting arm adapter ......................................................................... 33
Fig. 29 Cable routing procedure............................................................................................................... 34
Fig. 30 Power supply cable strain relief plate........................................................................................... 34
Fig. 31 M20 cable gland and 19-pin round connector with mounting arm adapter .................................. 35
Fig. 32 M20 cable gland and 19-pin round connector with connection block........................................... 35
Fig. 33 Cable ties on strain relief plate..................................................................................................... 38
Fig. 34 Releasing the strain relief rail....................................................................................................... 39
Fig. 35 Disassembly mounting arm tube.................................................................................................. 40
Fig. 36 Toolboard and handle .................................................................................................................. 40
Fig. 37 Select "Cleaning Mode" ............................................................................................................... 43
Fig. 38 Configuration "Cleaning Mode" .................................................................................................... 43

CP39xx Version: 4.2 49

List of tables

List of tables
Table 1 Ordering options for toolboards and handle................................................................................. 10
Table 2 CP39xx configuration key ............................................................................................................ 11
Table 3 Voltage socket pin assignment .................................................................................................... 13
Table 4 DVI Extended interface pin assignment ....................................................................................... 14
Table 5 USB-E input pin assignment ........................................................................................................ 15
Table 6 Voltage socket pin assignment .................................................................................................... 17
Table 7 CP-Link 4 pin assignment ............................................................................................................ 17
Table 8 USB interface pin assignment...................................................................................................... 21
Table 9 Key for CP39xx name plate ......................................................................................................... 22
Table 10 Mounting arm adapter ordering options ....................................................................................... 25
Table 11 Options adapter plates ................................................................................................................. 28
Table 12 Technical data.............................................................................................................................. 45

50 Version: 4.2 CP39xx

More Information:
www.beckhoff.com/cp39xx

Beckhoff Automation GmbH & Co. KG

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33415 Verl
Germany
Phone: +49 5246 9630
info@beckhoff.com
www.beckhoff.com