REVIEWER FOR PRELIMS IN TOUR 13 - TICKETING                  2000 - We launched an innovative web-based tool
-They launched a new browser-based reservation tool:
Amadeus                                                      Amadeus Pro Web.
A neutral and global computerized distribution and           - British Airways and Qantas partnered with them to
reservation system for the travel industry, used in          develop the next generation customer IT management
both, travel agencies and airline sales offices              solutions. They opened a support and development
worldwide.                                                  site near London’s Heathrow Airport and announced
                                                             plans to open another in Sydney, Australia.
1987 - Amadeus was born!                                     - This evolution lead them to establish a new business
- Officially born on October 21st, when Amadeus              division: Airline IT.
Marketing was founded by 4 airlines; Air France, Iberia,
Lufthansa and SAS.                                           PROVEN FUTURE-PROOF TECHNOLOGY
Headquarters were in Madrid, Spain, and the first            1. Madrid (Spain) - headquarters
employees came from these 4 carriers.
                                                             2. Sophia Antipolis ( France) - Worldwide
- The founders announced their vision for an
independent and neutral global distribution system           Development Centre
(GDS). They committed to a combined investment of
                                                             3. Erding (Germany) - Main Data Operation Centre
almost $300 million.
1989 - The travel market opened
- They unveiled the first prototype of Amadeus Pro,          CONVERSION
the revolutionary interface that could save travel
agents 50-80% of time and effort when making flight,                              Help Pages
car or hotel reservations.
They signed with their first Asian partner, Thai Airlines.
1990 - New data processing center
- After 4 years in the market, they had over 550
employees from 38 countries and they celebrated the
opening of their data processing center.
- Amadeus Fare Quote was now used in France,
Belgium and selected African countries while using the
Air France reservation system infrastructure.
1991 - Opened up a world of cross-functional solutions
to our users
-New Air content offered their users a worldwide             HELP PAGES
access to schedule displays, extensive flight solutions,     HE – Help pages
and unbiased rankings, linked to 45,000 terminals.
                                                             HESIGN - Explanation to Sign-in
-Amadeus Pro content was officially launched. It
provided travel agency customers user-friendly               MD - Move Down Pages
interfaces to their central system and products.
                                                             GGAIS - Information PAges
1992 - The start of a new era                                GGAPT - Sample Airport Inormation
- Their first PNR was created on January 7th at 2:47 am
                                                             GGAPTJFK - To display sample airport information
and it was the beginning of millions of bookings.
- They launched their Amadeus Cars and Amadeus               GGAPTJFKPARK or GP2 - Car park information
Hotels platform, which offered easy access to
information on more than 10,000 car rental locations
                                                             Encode: City / Airport
and hotel properties worldwide.
                                                             Ex. DAN BANGKOK
                                                             Where:
1996 - Processed 300 million bookings
                                                                     DAN - transaction code
-They created a website for travelers,
                                                                     BANGKOK - name of city
www.amadeus.net, which offered consumers the
opportunity to find out more about airline availability
                                                             Decode: City / Airport
and destination information.
                                                             Ex. DAC RIO
-In Belgium, they introduced Amadeus Pro Tempo to
                                                             Where:
the local market.
                                                                     DAC - transaction command
-This year, they reached 300 million bookings on their
                                                                     RIO - city code
platform!
                                                             DECODE EQUIPMENT
1997 - Our 10 year anniversary!
                                                             Ex. DNECRJ
- After 10 years of successful business leadership, they
                                                             Where:
had more than 1300 employees from 45 different
                                                                     DNE - transaction code
countries.
                                                                     CRJ - equipment
- Their new central Miami office opened in January
and welcomed 85 new staff.
- In addition, Icelandair launched the first Amadeus-
powered travel website.
ENCODE / DECODE                                        Availability options
DC Country                     DC JAPAN                Ex. AN 26NOV MNLSIN /ASQ
                                  VE                   Where:
DNA Airline                    DNA IBERIA                        /A - airline
                                    220                         SQ - airline code
                                    THA
                                                       Ex. AN 11OCT MNLSYD /KY
DNS State and Provinces        DNS AU
                                                       Where:
DNE Equipment                  DNE 747                         /K - class of service
                                                               Y - booking class
OTHERS
DD MAD - display local time                            CONNECTING POINT
FQC100USD/PHP - currency                               Ex. AN30DECMNLJFK/XHKG              -
                                                       Where:
                                                               X – connecting point
General Information
- 780 airlines                                         Availability option - combination
- 500,000 city pairs                                   Ex. AN 10OCT MNLFRA /ACX /CY
- 3.9 million routings worldwide                       Where:
- Over 6 million connecting flights                             /A - airline
- Availability can be requested 361 days in advance             /C - booking class
and 3 days in the past
                                                       Availability change
Order of flights Or Types of Flights                   MN - next day
- Non-stop
- Direct flights with stops en route                   MY - previous day
- Connecting flights with a change of equipment en     MPAN - previous availability
route
REQUEST FOR FLIGHT AVAILABILITY DISPLAY                Flight information is…
ANIST - Sample today’s availability display
                                                        A more detailed information about a specific flight.
                                                        2 ways to check:
                                                        From availability display   >AN06DECMNLSIN
                                                                                    >DO3
                                                        By flight number            >DOCX751
                                                         PARTICIPATING CARRIER AGREEMENT
                                                         Detailed information on the access level and function
                                                       level of an airline
Availability Neutral                                   Ex. GG PCA TG
Ex. AN 19NOV MNLBKK                                    where:
Where:                                                           GG - transaction code
         AN - transaction code                                   PCA - Participating Carrier Agreement option
         19NOV - departure date
                                                                 TG - airline code
         MNLBKK - city pair
                                                       Booking code seats
Seat inventory status
                                                       F - First Class
1-9 - Open
                                                       J - Business Class
0 or L - Waitlist
                                                       W - Premium Economy
R - On request
                                                       Y - Economy
C or S - Closed for waitlist
CODE SHARE FLIGHTS
Two airlines having an agreement. This is also known
as commercial duplication. The marketing carrier is
different from the operating carrier.