CORINNE LEE SIEW LING

Last employer: JJ Max Precision Engineering Sdn Bhd

0127132317 | corinnelsl@gmail.com | masai

Personal Information

Name CORINNE LEE SIEW LING

City masai
ZIP/Postal Code 81750
State Johor
Date of Birth 1981-12-03
Gender Female
E-mail corinnelsl@gmail.com
Telephone number 0127132317

Work experience

Total Work Experience: 22 Years 5 Months

Employer JJ Max Precision Engineering Sdn Bhd

Position level
Related skills
Sector Manufacture of basic metals
Job description Job Function: Indoor Sales/Sales Coordinator/Planning Handling all
incoming customer inquiries by email, call in and order from boss,
sales person and open worksheet to get drawing and check stock.
Open lot card for production check material for production running. Or
to get purchaser to order material. Follow up and monitor to plan for
production running base on required date. Issue Delivery Order and
Invoice for delivery or self-collection. Coordinate and arrange with
driver for delivery or customer self-collection. To help sales person to
open quotation and follow up for their order Arrange for shipping to
oversea by getting the packing detail with the production department
and preparing the packing list and Proformal Invoice for oversea
shipping documents. Prepared daily report for all on hand order and
also planning on production To confirmed all drawing with sales
person and QC before proceed to plan for production running.
Handling on all customer complaints or inquiries matters. Providing
administrative support and any other assignment or task that may be
delegated assigned from time to time by Sales Person and Boss.

Feb 2019 - Jun 2021

(2 years 5 months) Commercial Sales Representative
Employer GOFORTH CORPORATION SDN BHD
Position level Senior Executive

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 Related skills Answer requests for quotation | Apply technical communication skills |
Communicate with customers | Contact customers | Customer
relationship management | Have computer literacy | Keep records of
customer interaction | Keep records on sales | Maintain relationship
with suppliers | Prospect new customers
Sector
Job description INDOOR SALES (CUM PROCUREMENT / DELIVERY
COORDINATOR), Knowledge: Calculation on Wire Rope Sling
Calculation & Offshore Accessories • Handling customer inquiries for
sales order, service or rental inquiries. • Check inquiry stock status
from Autocount system before proceeding to source with supplier and
quote to the client. • Received PO proceed to check Ex-Stock from
system or supplier lead time before acknowledge PO. • Autocount
system :- 1) Create Sales Order 2) Create Order Form/service Order
Form for Warehouse/Production/Service Team for arrangement 3)
Issue Purchase Order to Supplier or PR Form for stock transfer from
HQ and monitor on receiving status. 4) Issue Delivery Order for
delivery or self-collection. 5) Coordinate and arrange with warehouse
for delivery or self-collection. 6) Arrange delivery for offshore by
getting the packing detail with the production department and
preparing the packing list and Proformal Invoice • Issue Proforma
Invoice for COD client and receive payment before releasing an
order. • Proceed for billing once received DO with signature after
complete delivery and filling with complete document. • Assist
Finance and salesperson to call client for payment status. • Handle
customer complaints or inquiries regarding billing and payment
matters. • Prepared certification for Load Test and Mill Certificated. •
Providing administrative support and any other assignment or task
that may be delegated assigned from time to time by Sales Manager.

Jun 2012 - Jul 2018

(6 years 2 months) Customer Service Representative
Employer JP NELSON EQUIPMENT PTE LTD (SINGAPORE)
Position level Junior Executive
Related skills Communicate with customers | Customer service | Determine
charges for customer services | Ensure customer focus | Guarantee
customer satisfaction | Have computer literacy | Keep records of
customer interaction | Listen actively | Perform multiple tasks at the
same time | Prioritise tasks | Process customer orders | Process data
| Process order forms with customer's information | Provide
information
Sector
Job description SALES COORDINATOR • Assisting sales team on handling,
coordinating and follow up on all sales administration. • Assisting
sales account holders on internal work flow and paperwork
submission. • Assisting on preparing rental quotation. PO
confirmation & processing for customers. • Handling call-in enquiry on
delivery, breakdown inquiry to respective department • Handling on all
customer complaints or inquiries regarding all billing matter by
assisting sales person to explain and settle on behalf of sales person.
• Communicate with customers concerning sales and rental related
details. • Coordinate and scheduler with client on the logistics and
operation. • Issue Order, off hire and manual billing processing for
local (JPNE) and oversea company (Johor, Malaysia, Vietnam,
Thailand, Hong Kong). • Incharge on operator timecard working time
calculation and billing. • Issue Requisition Order (RO) for rental
department to purchasing department to process PO. • Providing
administrative support and any other assignment or task that may be
delegated assigned from time to time by General Manager and others
Manager. • Take the role to train new staff (salesperson and rental
staff for local and oversea) for Navision system and rental department
coordination. Temporary replacement staff for other subsidiary
company went needed.

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Mar 2009 - May 2012
(3 years 3 months) Commercial Sales Representative
Employer HAWK TAYAR SDN BHD
Position level Junior Executive
Related skills
Sector
Job description MARKETING CUM PURCHASING EXECUTIVE • Take the role to
conduct event, launching product, promotion, cost and pricing control
for internal branch, and retailer, campaign and monthly promotion for
Hawk Tayar Sdn Bhd. • Conduct Event and participate in all HT
Group Sub company. • Admin work included all salesperson and
sales department sales report and sales analysis report, campaign
points/report control, all retailer control, promotion with supplier etc. •
In -Charge on new ERP system for Purchase Order & Purchase
Return, Selling price control, item inventory, customer maintenance,
transfer order, promotion package (BOM) control and others. (ETC) •
In- Charge on whole group printing, internal event. In charge on
purchasing for all related-on marketing and event by sourcing base
on pricing, quality and service

Jun 2005 - Mar 2009

(3 years 10 months) Commercial Sales Representative
Employer JOTUN PAINTS ( MALAYSIA ) SDN BHD
Position level Junior Executive
Related skills Answer requests for quotation | Apply technical communication skills |
Characteristics of services | Communicate with customers | Contact
customers | Customer relationship management | Demonstrate
motivation for sales | Guarantee customer satisfaction | Have
computer literacy | Keep records on sales | Produce sales reports |
Prospect new customers | Respond to customers' inquiries | Sales
promotion techniques
Sector
Job description • Take the role in selling Jotun paint products, services to prospective
dealer, hardware and paint shop, attend to dealer need and complain,
order and delivery, made sure on time collection payment and
information for promotion/monthly target inform to customer on time,
prepared for documentation/quotation/FOC and etc. Meet/exceed
minimum quarterly and annual sales objectives. • Communicate with
others sales executive in market to get market info and connect with
developer/painter/architect/MPJB for the local project. • Work closely
with the others sales executive as teams work, utilize relationships to
ensure that product implementation schedules are met.
EXPERIENCES GAINED: Experience in selling products/services in
paint and housing field. Experience in paint/epoxy/coating product,
skilled in use of internet, software applications including PowerPoint,
Word, Lotus. Excellent oral and written communication/selling/dealing
skills and knowledge of paint product.

Apr 2002 - Jun 2005

(3 years 3 months) Customer Service Representative
Employer PNE ELETRIC SDN BHD
Position level Junior Executive
Related skills Communicate with customers | Customer service | Perform multiple
tasks at the same time | Process customer orders | Process data |
Provide customer follow-up services | Provide information
Sector
Job description PLANNING COORDINATOR CUM CUSTOMER SERVICE •
Responsibility for internal customer relation and receiving incoming
PO from local and oversea customer. • Deal with planner and
purchasing to confirm the material and production lead time for PO
acknowledgement. • To handle customer request and customer

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 complain. • Maintain customer delivery report (for planning production
and on-time customer delivery), Oversea customer scheduler (for
over sea shipment), monthly forecast and etc. • Maintain customer
info, order, forecast, pricing in the MRP system. • Work closely with
marketing (for selling price), account (for invoicing), shipping and
store (for booking oversea shipment and on-time delivery),
purchasing (to ensure the material scheduler met) and planner (to
ensure that production scheduler can met the customer delivery
schedules). • Taking the role for company Internal Auditor for ISO
9001-2000, Internal Audit Processing and Safety and Health
Committee

Dec 1998 - Apr 2002

(3 years 5 months) Promotion Assistant
Employer TROPICANA WHEELMART / HOMEMART
Position level Fresh/Entry Level
Related skills Assist in the practical actions for developing marketing campaigns |
Help coordinate promotional activities | Perform clerical duties |
Perform office routine activities | Support managers
Sector
Job description SALES AND ADMIN CLERK, TROPICANA WHEELMART Promote
company product to customer and other daily paper work like
Registration License or other vehicle document with JPJ, Prepared
Agreement for customer application loan and apply to customer.
Control or prepared for customer claim insurance. Control for Hire
Purchase System, chase installment or outstanding payment. Control
on stock in/out and selling price. MARKETING EXECUTIVE,
TROPICANA HOMEMART Responsibility for the sales and promotion
on the company product, customer relation, and customer complain.
Control on Purchase stock (tried to have the best price), stock and
store control, delivery control, hire purchase, loan application, control
for hire purchase system, collect

Education

Jan 1994 - Nov 1998 SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent
(5 years) SEKOLAH MENENGAH TAMAN JOHOR JAYA I
Graduated Yes

Jan 2016 - Aug 2017 Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 /
DLKM Level 5
(2 years) PSB ACADEMY (SINGAPORE)
Field of Study Business and administration
Graduated Yes

Other Skills

Languages

Language Level Reading Speaking Writing

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English 2 - Intermediate 2 - Intermediate 2 - Intermediate 2 - Intermediate
Bahasa Malaysia 2 - Intermediate 2 - Intermediate 2 - Intermediate 2 - Intermediate
Mandarin 2 - Intermediate 2 - Intermediate 2 - Intermediate 2 - Intermediate
Others 2 - Intermediate 2 - Intermediate 2 - Intermediate 2 - Intermediate

Driver’s License
D

Skills

Answer requests for quotation | Apply technical communication skills | Arrange ordering of products for customers | Assist
in the practical actions for developing marketing campaigns | Characteristics of products | Characteristics of services |
Communicate with customers | Communication principles | Contact customers | Coordinate purchasing activities | Customer
relationship management | Customer service | Demonstrate motivation for sales | Determine charges for customer services
| Ensure customer focus | Follow up orders for customers | Guarantee customer satisfaction | Have computer literacy | Help
coordinate promotional activities | Identify customer's needs | Identify suppliers | Issue purchase orders | Keep records of
customer interaction | Keep records on sales | Listen actively | Maintain customer records | Maintain relationship with
customers | Maintain relationship with suppliers | Manage contracts | Monitor stock level | Negotiate price | Perform clerical
duties | Perform customers’ needs analysis | Perform multiple tasks at the same time | Perform office routine activities |
Prioritise tasks | Process customer orders | Process data | Process order forms with customer's information | Process
refunds | Produce sales reports | Prospect new customers | Provide customer follow-up services | Provide information |
Respond to customers' inquiries | Sales promotion techniques | Speak different languages | Support managers | Track price
trends

Reference

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