REPORT ON COMMUNICATION SKILL
SKILL STRENGTH WEAKNESS
Show respect and appreciation I respect all my colleagues, and
show them appreciation when
they do a good job. If they do not
perform well, I try to motivate
them.
Listen actively I listen very attentively to
whoever I am speaking to. I try
to understand their opinion.
Ask questions and paraphrase I ask many questions. Sometimes
too many questions. I understand
things quickly, I can paraphrase
subject matter quickly as well.
Make eye contact I make eye contact and smile at
whoever I am talking to.
Pay attention to body language My body language sometimes
show that I am lazy, and not
interested. I must show more
alert body language.
Get rid of conversation fillers I often use the words ‘Ah’ and
‘Um’. Instead I should keep
quiet and think first.
Be brief, but specific I can summarize and be brief I am too specific sometimes, so I
about most subject matter. need to find the balance between
being general and specific.
Put away devices Sometimes I check my phone too
much while speaking to
someone.
Validate other’s thoughts and When I speak to others, I make
feelings sure that they know that I
understand their thoughts. I
consider their feelings so I try to
speak in nice and gentle way.
Never talk over people There are times when I talk over
people if I think they are talking
nonsense or talking for too long.
I must wait for them to finish,
however long it takes.
Watch your tone Sometimes my tone gets bossy
or aggressive. I must improve
this by being calmer and more
patient.
Smile and have positive attitude I try to stay positive as much as
possible, I never say “No, I
cannot do it.” I joke and smile
with my colleagues as much as I
can.
