SBM-NMIMS: COURSE TEACHING PLAN
Assurance of Learning AOL Specific
Course
Code
               Human Resource Management
Course Title
               Mumbai Campus: Dr. Amita Shivhare; Prof. Amitabha Sengupta; Dr. Geeta D’Souza ;
               Prof.Preeti Gilhotra; Prof. Sudershan Tirumala
               Bengaluru Campus: Dr. Deepak Sharma
Course         Hyderabad Campus: Dr Sasmita Misra
Instructor/s
               Indore Campus: Dr. Gunjan Anand
               Navi Mumbai Campus: Dr. Gowri Joshi
Credit         1.5 credits (50 marks)
Value
Programme      MBA I Year, 2024-25, Trimester III
& Trimester
Pre-           Organizational Behaviour 1 and 2
requisite
               CLO1: To analyse the people-related opportunities and challenges for Business Leaders
                      from a Contemporary Global and Sustainability perspective. (PLO1b)
               CLO2: To apply Human Resource Management concepts in a variety of business
Learning              contexts to enable responsible and effective decision-making. (PLO2a)
Objectives     CLO3: To design and enable implementation of effective HR systems, practices and
                      processes aligned with sustainable organizational goals. (PLO7b)
Learning      Upon completion of this course, students will be able to:
Outcomes          1. Understand how the HR function enables managerial decisions through the
(Must      be          effective use of responsible and sustainable People Management processes and
connected to           practices.
Learning          2. Apply course concepts and design interventions related to contemporary People
Objectives)            functions to achieve sustainable organizational outcomes.
              The focus of this course will be to improve students’ understanding and knowledge of
Course        the field of Human Resource Management and its contemporary Processes, Practices and
Description Systems. Students will learn various frameworks, models and approaches to design and
              implement responsible people practices in order to enable effective managerial decision-
              making and achieve sustainable organizational outcomes.
                Specific             1.5       AOL          CLO     CLO      CLO
                assessment          Credit Instruments       1       2        3
                methods                        (*)
                Class                10          -            -       -        -
Evaluation
Pattern         Participation
                Phase 1 Project         10   Rubric           -        -      10
                Phase 2 Project         10   Rubric           -        -      10
                Final Exam              20   Embedded        10       10       -
                                             Questions
                                                                                       1|Page
                Total             50
               *AOL Assessment Instruments:
                   Embedded Questions: Quiz, Class Test, Midterm Examination, Final Examination
                   Rubrics: Case & Article Discussion, Individual Assignment
                             Group Projects & Viva’s, Case Problem analysis, Oral and written
                             communication presentations, Role Play,
                             Group Presentation, Group Project etc.
               Project Submission Deadlines:
               Group Choice of Industry and Organization to be sent by CR: Session 3, EOD
               Phase 1 Project Report Due: Session 5, EOD
               Phase 2 Project Report Due: Session 9, EOD
           Topics / Sub -topics                                         Pedagogy adopted for class
                                  Chapter detail
Sessions                                                                engagement
                                  / Article Reference / Case Studies
                                                                        Learning Outcomes
                                                                        session wise
           Overview of Human      Video: Future of Work – Deloitte      Video and article-based
           Resource               https://www.youtube.com/watch?v       discussion on future of work,
           Management             =42VDYmcS4rk                          workforce and workplace and
                                                                        the field of HR and how
            Contemporary
                                                                        managers should prepare for it.
              Roles of Line and   Article Discussion: PWC
              HR Managers         article Workforce of the Future       Learning Outcome: Students
            Trends Shaping       2030                                  will learn about the people
              HRM                                                       related opportunities and
   1        Future of Work,                                            challenges arising from new
              Workforce and       Pre-read: Dessler & Varkkey
                                  Chapter 1 – pages 3-15                trends in the world of work,
              Workplace                                                 how HR and Line roles are
            Responsible
                                                                        emerging, what Responsible
              Human Resource      Pre-read: Principles of Responsible
                                                                        Human Resource Management
              Management          HR Management Handout – page 1
                                                                        means and how organizations
                                                                        and managers can prepare for
                                                                        it.
           Workforce              Activity Discussion: Creation and     Activity-based discussion on
           Planning and Job       Application of Job Description and    Job Descriptions and
           Analysis               Job Specification for a Manager       Specifications based on a
                                  with Sustainability Goals             given Job Role containing
            Workforce
                                                                        contemporary responsibilities
              Planning Process
                                  Pre-read: Dessler & Varkkey           related to ESG goals.
              and Emerging
   2          Trend of            Chapter 4 – pages 115-132
                                                              Learning Outcome: Students
              Workforce
              Shaping             Pre-read: Dessler & Varkkey will learn basic concepts of job
            Basics of Job        Chapter 5 – pages 151-157   analysis and workforce
              Analysis                                        planning, understand the
            Job Description                                  emergence of new trends and
              and Job                                         will learn how to create a job
              Specification
                                                                                       2|Page
                                                                 description and use it for
                                                                 various functions of HR.
    Recruitment             Case Discussion: Yes Bank: AI or     Case-based discussion on the
     Employer              Human Connection for Talent          process and planning of
       Branding and                                              recruitment and the emerging
                            Management (Ivey, 2021)              role of technology.
       Employee Value
       Proposition
     Sources of            Pre-read: Dessler & Varkkey         Learning Outcome: Students
       recruitment –        Chapter 5 – pages 158-180           will learn about employer
3      Internal and                                             branding and recruitment, the
       External             Pre-read: Employer Branding relationship between the two
     Responsible                                               and how an organization must
                            Handout
       Recruitment in a
       contemporary                                             plan its recruitment strategy to
       talent acquisition   Pre-read: Principles of Responsible attract talent for meeting its
       landscape            HR Management Handout – pages strategic objectives
                            2-4                                 responsibly in a contemporary
                                                                talent acquisition landscape.
    Selection               Case Discussion (contd.): Yes       Role-play and discussion on
     The Selection         Bank: AI or Human Connection        BEI interviews conducted by
        Process                                                 students and facilitated by the
                            for Talent Management (Ivey,
     Contemporary                                              Instructor. Also video-based
                            2021)                               discussion on contemporary
        methods/technolo
        gies used in                                            and innovative selection
        recruitment and     Role-play Activity Discussion: On   methods.
        selection           Behavioural Event Interview
     Recruitment &         (BEI) based on BEI Handout          Learning Outcome: Students
        Selection                                               will learn about contemporary
        Evaluation and                                          responsible selection processes
                            Video Discussion:
        Metrics                                                 and the evaluation of the
                            https://www.youtube.com/watch?v process. Students will also
4                           =Aq6y3RO12UQ – Heineken -           develop skills in designing and
                            The Candidate                       conducting effective
                                                                interviews.
                            Pre-read: Dessler & Varkkey
                            Chapter 6 – pages 195, 203-218
                            Pre-read: Dessler & Varkkey
                            Chapter 7 – pages 233-242
                            Pre-read: Principles of Responsible
                            HR Management Handout – pages
                            4-5
    Learning and            Case Discussion: AT&T,              Case discussion on how the
    Development             Retraining, and the Workforce of    learning and development
     The Six               Tomorrow (HBS, 2020)                function can be used to build
       Disciplines of                                           capabilities aligned with
       Breakthrough                                             organizational strategy.
                            Pre-read: The Six Disciplines of
5      Learning             Breakthrough Learning
     Kirkpatrick                                               Learning Outcome: Students
       Model of                                                  will learn about the Learning
       Training             Pre-read: Dessler & Varkkey          and Development function, its
       Evaluation           Chapter 8 – pages 268-284, 294-      alignment with organizational
                            295                                  strategy, and what goes into
                                                                                 3|Page
       Responsible       Pre-read: Principles of Responsible   designing and developing a
        Business          HR Management Handout – pages         responsible business training
        Training          5-6, 9-12                             program.
    Performance           Case Discussion: Reinventing          Case-based discussion and
    Management            Performance Management at             analysis on traditional
     AMO Theory          Deloitte (A) (HBS, 2020)              performance management
     The                                                       systems and their limitations.
6      Performance        Pre-read: Dessler & Varkkey           Learning Outcome: Students
       Management         Chapter 9 – pages 307-322, 331
       Process                                                  will learn key concepts and
                          Pre-read: AMO Theory Handout          frameworks related to
                                                                performance management.
    Challenges In         Case Discussion: Reinventing          Case-based discussion and
    Managing              Performance Management at             analysis on a company’s
    Performance           Deloitte (B) (HBS, 2020)              attempt to develop a
                                                                contemporary performance
     Performance
                                                                management system.
       Management         Pre-read: Dessler & Varkkey
       Challenges         Chapter 9 – pages 322-324
     Rater Error                                             Learning Outcome: Students
       Appraisal          Pre-read: Principles of Responsible
7                                                             will learn about the challenges
       Problems           HR Management Handout – pages
     Performance                                             in performance management
                          12-14
       Evaluation in a                                        and about performance
       responsible                                            evaluation in a responsible
       business                                               business. They will learn how
                                                              to design an effective
                                                              performance management
                                                              system.
    Total Rewards         Case Discussion: GiveDirectly         Case based discussion on
    Management            (HBS, 2018)                           design of organizational
     Total Rewards                                             incentive systems.
       for Work           Pre-read: Dessler & Varkkey
     Incentive                                               Learning Outcome:
                          Chapter 12 – pages 420-421, 423-    Students will learn about the
       Systems and        439
       Employee                                               importance of taking a holistic
8                                                             and responsible approach to
       Motivation
                          Pre-read: Total Rewards Model
     Responsible                                             employee recognition and
       Compensation       Handout                             rewards programs and how
       Plans                                                  incentive plans can be used to
                          Pre-read: Principles of Responsible influence behaviour and retain
                          HR Management Handout – pages talent.
                          17-19
    Employee Health,      Video: Indian laws on sexual          Discussion on the POSH Act,
    Wellbeing and         harassment at workplace               how organizations can
    Safety                https://www.youtube.com/watch?v       implement its provisions and
                                                                the challenges they face. Also
     Why is              =nGgiai2jyu4
9                                                               activity based discussion on
       employee
                          Activity Discussion: Identifying      what constitutes sexual
       health,
                          workplace behaviours that can         harassment and managers’
       wellbeing and
                          amount to harassment.                 response.
       safety important
       – manager and
       organisation       Pre-read: Handout on POSH
                                                                                4|Page
              role in the                                            Learning Outcome: Students
              current business   Pre-read: Principles of Responsible will gain an awareness of the
              environment        HR Management Handout – pages importance of health,
             Prevention of      19-21                               wellbeing and safety issues in
              Sexual
                                                                     today’s business environment
              harassment at
              Workplace                                              and learn how managers can
                                                                     create a safe work environment
                                                                     for diverse employees.
          People Analytics       Case Discussion: People Analytics   Case and Video based
           Overview of          at McKinsey (HBS, 2020)             discussion on People Analytics
             People Analytics                                        and how it can be used to
           People analytics     Video: AIHR Webinar, What is HR     demonstrate how HR adds
             maturity model      Analytics?                          value to business decisions.
  10                             https://www.youtube.com/watch
                                 ?v=vhkZL--5hEQ                      Learning Outcome: Students
                                                                     will learn about the function of
                                                                     people analytics, its
                                                                     importance and impact on
                                                                     business performance.
Reading List Textbook: Gary Dessler, Biju Varkkey, Human Resource Management, Pearson Education,
and            17th edition, 2023, Noida.
References
               References:
(must      be  Sengupta, A. (2023). Human Resource Management: Concepts, Practices, and New
comprehensive      Paradigms, 2nd Ed., Cengage Learning India Pvt. Ltd.
and complete  Bersin, J. (2021). Ten new truths about the HR Technology Market.
with       all     https://joshbersin.com/2021/09/ten-new-truths-about-the-hr-technology-market/
details.)       Browne, S. (2020). HR Rising: From Ownership to Leadership. Society for Human
                   Resource Management.
                Cascio, W. (2022). Managing Human Resources, 12th Ed., McGraw Hill.
                Jain V., Bansal, S., & Rangwala, R. (2021). Unlocking the potential of the gig economy
                   in India. Boston Consulting Group.
                Kumar, R. & Rajan, M. (2021). Outlast: How ESG can benefit your business. Harper
                   Collins India.
                Laasch, O. & Conaway, R. N. (2015). Principles of Responsible Management: Global
                   Sustainability, Responsibility and Ethics. Cengage Learning.
                Ulrich, D., Brockbank, W., Kryscynski, D., & Ulrich, M. (2017). Victory through
                   organization: Why the war for talent is failing your company and what you can do
                   about it. New York: McGraw Hill.
Prepared by Faculty Team                          Area Chair         &    Program Chair
Dr. Amita Shivhare
Prof. Amitabha Sengupta                           Dr. Hema Bajaj     &     Prof. Papiya De
Dr. Geeta D’Souza (Course Anchor)
Prof. Preeti Gilhotra
Prof. Sudershan Tirumala
                                                                                     5|Page
Approved by Vice Dean   Approved by Dean SBM
Dr. Chandrima Sikdar    Dr. Justin Paul
                                               6|Page