SYLLABUS OF PROFESSIONAL ETHICS, ‘A) PROFESSIONAL ETHICS AND HUMAN VALUES. I) INTRODUCTION 2) WHAT IS EHICS? 3) SCOPE OF PROFESSIONAL ETHICS. 4) VALUES AND CHARACTERISTICS. 5) TYPES OF VALUES;-NEGATIVE AND POSITIVE VALUES 6) ETHICAL VALUES FOR PROFESSIONAL SUCCESS. CASE STUDIES; ETHICAL COMPANIES OF THE REPUTED INDIAN COMPANIES;-c) Tata group b) Wipro Technologies B) PROFESSIONAL CODE OF CONDUCT,- L)INTRODUCTION 7 2} PROFESSIONAL CODE . 3) LEGAL SYSTEM 4) ETHICAL AND UNETHICAL PRACTICES 5) MAKING THE PROFESSIONAL CODE SUCCESSFUL. ETHICAL VALUES OF SIR M. VISVESVARAYA, M.K GANDHI, &SWAMI VIVEKANANDA, B.G. GOWRISHANKAn Lue KAR 962/05 Glo Basavaraju 2nd Cross. §:5.Puram, "umkur-572 102. W932 102595/7829184789 BGG".¥ ROFESSIO! IUMAN VALUES 4) INTRODUCTION.- Modern states are welfare states. A welfare states takes care of the individual from credit material, the primary purpose of a states is to provide for a life of dignity and happiness. State hos sofe guard the moral life of man and ethical life of society. Religion and state croft co-exist in our society. It is the responsibility of the state to protect the individuals from the clutches of professionals. And at the same time citizens of the country have to be a good character efficient and posse’s reasonably high sense of duty towards nation. According to Ethical thinkers— Sir.M.V- “1 DON'T TO DIE RUSTING, | PREFER TO BURN OUT” SWAMI VIVEKANANDA- “A HEART OF LION AND NERVES OF STEEL” M.K.Gandhi- “GAVE MUCH STRESS ON THE DEVELOPMENT OF MORAL AND ETHICAL PERSONALITY” 2) WHATIS EHICS? Ethics is derived from the ‘LATIN’ term ‘EHICUS’ or the ‘GREEK’ term ‘ETHIKOS/ETHICOS ‘which means "CUSTOMARY WAY OF ACTING” or “CHARACTER & CUSTOM OF PEOPLE” Thus Ethics means those connected with beliefs & principles about what is right & wrong. PROFESSIONAL EHICS; {tis a set of standards adopted by professionals in their roles as acting professionals. ENGINEERING ETHICS;- It is the study of the decision polices & values that are normally desirable in engineering practice & research or Engineering Ethics is nothing but widely accepted codes & standards of conduct by Engineering organization. In other words Engineering Ethics consists of the responsibility & right that ought to be endorsed by those engaged in Engineering & also of desirable ideals & personal commitments of all Engineers.3) SCOPE OF PROFESSIONAL ETHICS;- The frome work has to be outlined before the business activity starts L.Criminal behavior & legat fromework; Every professional needs to have a code of ethics pertaining to criminol behavior and lego! issues The employees in a professional need to be tained sufficiently regarding legalities of the profession & the consequences. b) Human values & personol behaviors;- Every professional needs to have an ethical frame work or policy for human values ond behovior. Employees should be given training on how to interact with different people, be it professional customers, suppliers, or competitors. They need to be aware of how they are expected to behave with people at different levels & that ineppropriate behavior will have consequences. €) Corporate professional Ethics: Though we are discussing professional Ethics, this strictly pertains to the corporate ethics, ethics polices for professionals and action that ore going to be under check & need to be in compliance with Jegol frome work & stondards, 4) VALUES AND CHARACTERISTICS;- ‘Meaning of vatues- The Sanskrit word of value, ISHTA, means “the object of liking."The term value may, therefore, be defined as ‘that which is desired’. According to” EDWARD SPRINGER” defines the vatues’- “os the constellation of likes, dislikes, viewpoints, inner inclinations, rotional ond irrational judgments, prejudices, ond association pattern that determine a person's view of the world.” Thus, values are deep-seated ideas and feelings that manifest themselves as behavior or conduct. The true reflection of oge’s values is his/her action, Values are what we, as a profession, judge to be tight. They ore more thén words-they are the moral, ethical, and professional attributes of character. CHARACTERISTICS OF VALUES;- oo @Q aa) Values tend to be relatively stable and enduring. A significant porto, n Of the values, we hy established in our early years from porents, teachers &others. so, we Bole bs these values are originally learned. b) Values constitute the foundations of one’s character. The powerful force affecting behavior Values are abstract representation of what people believe tobe right, proper amg Worthwhile to pursue. a) Some values are not fixed, but they are change over time and situation, €) Volues are intensity and content attributes in which the content attributes conduct or end-state of existence is important and the intensity attribute o ¥ are at the core of personality and @ says that @ mode of plains how important itis. A) The values which are internalized by an individual, become a port of his personolity, beyond the zone of choice for the persons concerned. His action based on these become spontaneous and continuous, automotive and instinctive. then they go values then 5) TYPES OF VALUES;- “Ste TA oe Owe There are three types of values-a} Instrumental values b) Terminal values c) Negative& positive values. 4) Instrumental values-The values which concern the end states. These relate to means for achieving desired results. That is, do we believe in ambition, cleanliness, honesty or obedience, courage etc... Some are like, * Hard work and achievement. * Education & intellectual pursuits. * Self-sufficiency; Independency. * Truthfuiness; honesty, * Assertiveness; standing up for yourself. * Being well mannered & courteous towards others. * Open mindedness; receptivity to new ideas. * Caring towards others. 6) Terminal values- There are those end state goals that we praise such as comfortable life, a sense of accomplishment, equality among all people. * Happiness; satisfaction in life. * Peace & harmony in the world.«Knowledge & wisdom. «Pride in accomplishment. «Security; freedom from threat. goth sets of values have significant influence on daily behavior at work, ©) Negative & positive;- The values con also be categorized as negative & positive values which denote u sense of right or wrong, good or bad and other judgmental criteria based on our strong sense of what they ought to be. - Negative values- © Anger © Arrogance * Meanness * Crookedness © Greed ° Lust «They generate Negative thoughts Positive values- © Integrity, Honesty © Truthfulness © Kind heartedness, Humility © Friendliness * Foith . * Self-respect * Open mindedness, Creativity + Civilsense * Forgiveness * Poise * Detachment, Etc....They generate Positive thoughts Disc te— we 6) ETHICAL VALUES FOR PROFESSIONAL SUCCESS;-6 thesis bosed on a set of moral and ethical values. these van ie isnot that cosy and there's always esoarcement oy mation, weakne; ee eon fone What value supreme. Hues should be consitered tuck inthe world of professional ethics, i Wp you and their values of work Your ficedom to choose your own ethical values. ic anes succesful, honest business and you Will ce 0 Set of values that have sony ee eid are Your values in the contest them. support Mohatama Gandlhj, the father of Nation stronaly propagated the following volues which rcvocated and most of tem were practcedinthe campanesof ARO TATA «HONESTY; - The old adage “honesty is the best policy "is true today more than ever. it's not just lip talk. Employee manuals from most scandolized corporations are likely to contain slogan tooth its commitment to honest. Claiming to be honest in an employee manual is passé. And also honesty bosically has two main aspects that is truthfulness ond trustworthiness. « INTEGRITETY; - Integrity connotes strength and stability. It means taking the high road by procticing the highest ethical standards. Demonstrating integrity shows completeness and soundness inyour character ond in your organization. «RESPONSIBILITY ; -Blaming others, claiming victim hood, or passing the buck may solve short term crises, but refusal to take responsibility erodes respect and cohesion in an organization. Ethical people take responsibility for their actions. Likewise, actions show the ability to be responsible both inthe little ond big things. «© QUALITY:-Quolity should be more than making the best product, but should extend to every aspects of your work. A person who recognizes quality and strives for it daly has a profound sense of self-respect, pride in an accomplishment, and attentiveness that affects everything. From your memos to your presentations, everything you touch should communicate professionalism and quality. 4 TRUST)-THERE’S no free ride. Trust is hard to eorn and even harder to get back after you hove lost it. Everyone who comes in contract with you or your company must have trust and confidence in how you do business. + RESPECT;-Respect is more than a feelings, but a demonstration of honor, value and reverence for something or someone. We respect the laws, the people we work with, the team work openly and supportively in terms whether formal or informal. «© LEADERSHIP; - How many hardworking, honest professionals corporate leadership failings .Managers and executives should uphold entire organization. + CORPORATE CITIZENSHIP; - A fundamental principle for e safe workplace, to protect the environment, and to became god hove been ruined and lost by the ethical standords for the very company should be to provide @ citizens in the community. B.GGs.+ SCIENTIFIC TEMPER & EXCELLANCE;.t is neces: the world of technotogy, «VISION AND CREATIV by the individuals, Sa1y white adopting ta suit the needs of changing These are the two important factors of Propagation of I T fon of human values (CASE STUDIES} TATA GROUP Tata group policy proclaims that chief executive officers of a Tata company are also its Chief Ethics Officer adopts following ethical practices, ene © National interest «Support for open market economy «Gifts & Donations for social cause «Political Non- alignment + Healthy, Sofety & Environment care + Quality products & Services © Regulatory Compliance COCA-COLA INDIA © Support community based primary education project © Environment preservation ¢ Enrichment of work place ‘+ Establishment of rain Water harvesting systems WIPRO TECHNOLOGIES © Quality Education ‘© Support voluntary work projects * intensive training for creative thinking IcIc BANK Established an organization as “Social Initiative Group” which focus on © Health © Education © Micro-Finance services. B.GGSB) PROFESSONAL CODE OF CONDUCT INTRODUCATION & MEAN! '” at of eit is @ statement of the norms and betifs of an organi i standard of behavior and is developed for each organization which differs sejlenl aie ne from the others" For Example-A code of conduct is re a ; oe fe eid fee mi, gm care usually written in general terms to give people an idea an fam bins They organization experts from them, professional cades of conduct exist of mere re up the povliamentarians, Doctors, Nurses, Engineers, Directors, esearch scholars, nator Tor —_ professionel code of conduct means it’s a” character ar manner’. Its a science of morals, moral principles and recognized rules of conduct”. Conduct of « person isa series of an actions, which when token together, con be termed as ‘Good & Bod” Right-Wrong, Moral Immoral. These are moral judgments which require moral ‘standards by which human conduct is judge. JOFESSIONAL CO! professional Ethics i the application of ethics in Profession, Which proves that professional can be Ethics and still make Profits. A professionol con be Ethics and still make Profits. A Professional ‘manager s primary responsible to his organization. Hei therefore, responsible to the following state holders of the organization. ‘Aprofessional Manager Should ‘L. Act both with loyalty & honesty in carrying out the Lawful pofey& instruction af his organization & not underline ts image or reputation 2. Plan, Establish and review objectives tosks 8 organization structures for himself and his subordinates which ore compatible withthe codes & practice of other Professionals. & free exchange of ideas are encouroged. 3, Provide a working climate in which innovotion 44. Fully respect the confidentially of information which comes to him inthe USE of bis datoc ond use confidential information for persona gin orn o manner wich may be determined to the organization. 5, Demonstrate his personal integrity and humanity in people his contracts and deatings with othe B.GGSgandards of Behavior accepted from people. Most of tows are just fair a it ithe of fares tine nwersally accepted and specify what action would be taken aguas Giese Vine woe th be governed by law.” Po mov nat gesnect for law as an Ethical values is highly regarded Lenw is a code of conduct which the wuthority in ower prescribes for society. It basically differs from cthies in its option to use force if und hen recessory and by the fact that itis backed by power. These twin features of the orientotion of Law make jorcomplex results that have varied over time and across nations there are Eight factors;- 4, law can respect the interests of the Exploitation class in power. (Ethics norms of society can be prescribed differently by the exploited class) 2, Law con represent normative ethics (the ought to be) of the society as a whole.(Ethies can be so administered by the power structure as to render it short of Ethics) 3, Law represents the minimum agreed Ethical standards by common consent, But the Ethical norms of a large number is higher. 4 daw can move easily cover the overall boundaries of behavior. its interact contextual details can be exhausting. (Ethics can fillin the gaps and fulfill the spirit ond intention of the Law) 5, law may be designed for perfectly amoral purposes of just coordination and Logistics. Example;- Driving on the left or right side of the road. (Ethics is not involved here.) 6 In Law force is involved and also surveillance and monitoring. Law is therefore logistically better equipped to handle the fewer don’ts of Ethics than the larger dos and concentration on the don‘ts and the do’s of Ethics. 7. There may be a time lag between society recognizing an Ethical norms and its incorporation n its stotutes. Some may believe that society's Ethics are superior to Law. There con be situations when stotutes may be perceived as precursors to Ethics. Therefore the same statutes can also be prescribed as destroying Ethics by some other if they feel that these fail to honour sanctified norms of the past.10 | AND UNETHICAL PRACTICES; tices Here is few ethical professional practices that should be followed to bulld a honest 14 ethical Pe d ensure smooth running of profession reputation ane ajinestors; Ensuring safety of thelr money ond timely payment of interest 4) employees: ~ Provision of foie opportunities in promotions and training, good working Environment and training paymen ts of salary. gj customet, 1p) Competition ) Government, and Environment, The most common, unethical followed can be grouped as follows;- 2. Unethical practices:-— A) With reference to the consumers- -Duplicate products Spurious, products Injurious products -Adulterd products -Less thon standard measures/ weights -Deceptive advertisements B) With reference to the society- -Black marketing, Boarding, Profiteering = Causing noise, air and water pollution “Bribing and buying political support -Lack of transparency ) With reference to employees- -Exploitation;-paying lesser amount that what the employee signs for “poor working conditions ROCLow solories D) With reference to Government ~Evading government revenues aes -Non maintained of proper records -Distortion of facts to mistead cenimevon them not availabe violating government rules “Manipulating people emotional by exploiting their vah ered to a mass excessive profits “_e Avoiding penalty or compensation for uniawful act ~Lack of transparency and resistance to investigotio igotion MAKING THE PROFESSIONAL CODE SUCCESSFUL; The code of corporate bodies i they strive to netroots hens es how companies perceive ethical professional behavior and how successful, the following steps moy ar rations nto their day to day functioning. To make the code 1. Drawing up the code;- The code iy Soecn cele be drafted after carrying out discussions at al levels of organizotion hierarchy, nsent of all employees should be obtained before finalizing the code. E 2. Familiarizing the professionals employees;- Printed copies of the code should be supplied to ail the employees at the time of entry. 3. Educating and Trainin To improve understanding of the code all employees are to be properly educated ond trained its implementation. The effectiveness of such programmers is to be tested. 4. Implementing the code;- int the code with all genuine interest and sincerity, some organization id get through a test of understanding as it is the The organization should impteme: employee should be made to know that unethical insists that the employees go through the code an employees who have to implement the code. Every behavior will not be tolerated and erring employees are liable to punishment. od conduct are to be recognized and rewarded. d to ensure that the code is implemented. employees should be formed to monitor the conduct of dial action whenever deviations are noticed. : ry of those Laws most pertinent to its 5. Employees with got 6. Social audit may be conducte 7. Acode committee with directors and employment at all Jevels and take remet 8. Every organization should include its code a summat professionals.