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Dasar Privasi
PRIVACY POLICY & PERSONAL DATA PROTECTION
NOTICE
This Privacy Policy & Personal Data Protection Notice
(“Notice”) apply to https://www.hotfm.com.my
(“Website”), a website owned, operated and maintained by
Synchrosound Studio Sdn Bhd (215342-D) (“Company”).
The Company and the Website are referred to as “we” or
“us”. By using, accessing or interacting with the Website,
submitting information to us or signing up for any of our
services, you are providing Personal Data (as herein
defined) (which may include sensitive personal data) to us,
and you agree and consent to the terms of this Notice and
to such use of your Personal Data by us and our respective
subsidiaries and associate companies, including to collect,
process and transfer your Personal Data for the Purpose as
stated below.
Acknowledgement and Consent
By accessing or interacting with the Website,
communicating with us, signing up for or using any of our
services, purchasing products or services from us or by
virtue of your engagement with us, you acknowledge that
you have read and understood this Notice and agree and
consent to the use, processing and transfer of your
Personal Data by us as described in this Notice.
We have the right to modify, update or amend the terms of
this Notice at any time by placing the updated policy and
notice on the Website. By browsing the Website, listening,
watching, viewing, downloading, purchasing products and
services from the Website or by your continuous
communication with us as well as engagement in the
Website, following the modifications, updates or
amendments to this Notice, such actions shall signify your
acceptance of such modifications, updates or amendments.
In the event of any conflict between the English and other
language versions of this Notice, the English version shall
prevail.
Collection of Personal Data
“Personal Data” means information about you, from
which you are identifiable, including but not limited to your
name, identification card number, birth certificate number,
passport number, nationality, address, telephone number,
fax number, bank details, credit card details, race, gender,
date of birth, marital status, resident status, education
background, financial background, personal interests,
email address, your occupation, your designation in your
company, your company details, the industry in which you
work in, any information about you which you have
provided to us through the Website or any services related
thereto, including via registration forms, application forms
or any other similar forms and/or any information about
you that has been or may be collected, stored, used and
processed by us from time to time and includes sensitive
personal data such as data relating to health, religious or
other similar beliefs.
In order to provide our products and services to you, it is
necessary for us to process your Personal Data, together
with other relevant information such as mobile device
identifier or other unique identifier, browser, computer
type, access time, the web page you came from, the URL
you go to next, the web page(s) that you access during your
visit, your interaction with content or advertising on
services provided in the Website for the Purposes and
Additional Purposes outlined below.
Sources from which your Personal Data may be
obtained
In addition to the Personal Data you provide to us directly,
we may collect your Personal Data from a variety of
sources such as:
Fill up and completing application or registration
forms or any other similar forms via online or
otherwise;
When you register at the Website as a
user/subscriber;
From publicly available sources such as
directories,
From social media platforms’ pages, if you
subscribe, follow, like or are a fan of such pages;
From credit reporting agencies;
When you engage, interact and communicate with
us at any events, activities or through social media
platforms;
When you enter/participate contests organised by
us ,
From various entities or divisions under the
Company;
By using the Website or other websites connected
to the Website, which includes all websites
operated by the Company or its service providers
and websites of brands that are owned by the
Company (“Websites”). The list of Websites can
be found in the Business Directory at
http://www.mediaprima.com.my/Default.aspx;
Your personal data may also be collected from
cookies used on the Websites;
From our server logs when you log into the
Websites, such as details of internet protocol
address;
By purchasing products and services from the
Website;
When you follow, like or be a fan our social media
platforms/pages;
Various entities and divisions under our “HOT FM”
brand which already stores your personal
information;
Our server logs when you log into the Websites,
such as details of internet protocol address;
By communicating with us via email or interact
with our customer service; or
From telephone log information when you call us,
such as your telephone number.
Purposes of Processing
We may use and process your Personal Data for business,
and administrative purposes of the Company which shall
include, without limitation the following (“the Purpose”):
Where you are our customer or our clients:
to perform our obligations in respect of any
contract entered into with you;
to provide you with any services or products you
have requested;
to process your purchase or request for
advertising space;
where you have requested materials from the
resource centre or library, to process your request,
to deliver the materials to you, to provide you a
license for the content you wish to use;
to process your participation in any events and
activities including focus groups, research studies,
contests, promotions, polls, surveys, any
productions or events organised by the Company;
process, manage or verify your order, purchase or
booking of our services and products;
to validate your purchases and process payments
relating to any products or services you have
requested;
to understand and analyse our sales as well as
your needs and preferences;
to develop, enhance and provide products and
services to meet your needs; and
to process changes to our services and products.
Where you are an agent, vendor, supplier or service
provider:
for the purposes of engaging you to provide
services or products;
to facilitate or enable any checks as may be
required by us in order to engage you;
to process payments for charges and taxes of the
products or services that you have provided to the
Company; or
to contact you or your company.
General:
to respond to questions, comments and feedback
from you;
to communicate with you for any of the purposes
listed in this Notice;
to maintain, improving or enhance the delivery of
our customer service;
for internal administrative purposes, such as
auditing, data analysis, database records;
for purposes of investigation, detection,
prevention and prosecution of security breaches,
crime or fraud;
for us to comply with its obligations under law; or
to maintain appropriate records for internal
administrative purposes.
By using the Websites, our products and services, you
agree and consent that we use, process and store your
Personal Data for the Purposes and in the manner as
identified in this Notice.
Marketing and promotional purposes
We may also use and process your Personal Data for other
purposes such as (“Additional Purposes”):
To send you alerts, newsletters, updates, mailers,
promotional materials, special privileges, festive
greetings from us, our partners, sponsors or
advertisers;
To notify and invite you to events or activities
organised by us, our partners, sponsors or
advertisers;
To process your registration to participate in or
attend an event or activity and to communicate
with you regarding your attendance at the event or
activity;
To share your Personal Data amongst our
subsidiaries, associate companies and jointly
controlled entities for the Purpose and to market
their products, services, events or promotions;
To share your name and contact number with our
partners, advertisers, event companies or sponsors
who may communicate with you, for the purpose
of marketing and promotions;
by way of postage, personal delivery, courier service, e-
mail, call or message either through electronic devices or
mobile applications, or any other platforms on the internet.
Transfer of Personal Data
Your Personal Data may be transferred to, stored, used and
processed in a jurisdiction other than Malaysia, to
companies under the Company which are located outside
of Malaysia and/or where the Company’s servers are
located outside of Malaysia. You understand and consent to
the transfer of your Personal Data out of Malaysia as
described herein.
Disclosure to Third Parties
Your personal data may be transferred, accessed or
disclosed to third parties for the Purposes and Additional
Purposes. Further, we may engage other companies,
service providers or individuals to perform functions on our
behalf, and consequently may provide access or disclose to
your Personal Data to such service providers or third
parties.
The third parties, service providers or individuals referred
to under this Section include (without limitation):
Delivery agents such as newspaper vendors and
newsagents;
Our partners and advertisers, which include
parties with whom we collaborates with for
certain events, programmes and activities;
Event management companies and event sponsors;
Marketing research companies;
Service providers, including, information
technology (IT) service providers for
infrastructure, software and development work;
Professional advisors and external auditors,
including legal advisors, financial advisors and
consultants;
The authorised representatives of the Company;
Other entities within the Company and its Group
of Companies and a!liates;
The Company’s business or strategic partners;
Any actual or proposed assignee, transferee,
participant or sub-participant of the Company’s
rights or business;
Banks and financial institutions; and
Governmental authorities to comply with
statutory, regulatory and governmental
requirements.
Your Personal Data may also be shared in connection with
a corporate transaction, such as a sale of a subsidiary or a
division, merger, consolidation, or asset sale, or in the
unlikely event of winding-up.
Withdraw or revoke consent
Please notify us in writing if you wish to withdraw or
revoke your consent from our use and process your
Personal Data for the Purposes and the Additional Purpose
as stipulated herein.
If you wish to unsubscribe to the processing of your
Personal Data for Additional Purposes by us, please click
on the link “Unsubscribe” which is embedded in the
relevant email in order not to receive any email in the
future
Access & Correction Requests and Inquiries,
Limiting the Processing of Personal Data
You may submit your complaints, request for access to
and/or request correction of your Personal Data, request to
limit the processing of your Personal Data for the
Additional Purposes and/or make any inquiries regarding
your Personal Data by contacting:
Designation : General Manager, Regulatory A"airs
/ Intellectual Property
Address : Level 2, Balai Berita, Anjung Riong, No.
31 Jalan Riong, Bangsar, 59100 Kuala Lumpur,
Malaysia
Email : pdpadmin@mediaprima.com.my
Telephone Number : 603 2724 8927
Fax Number : 603 2282 0152
Operating Hours : 9am – 6pm from Mondays –
Fridays (excluding Public Holidays)
We may impose a fee for processing the aforesaid
requests.
In respect of your right to access and/or correct your
Personal Data, we have the right to refuse the your
requests to access and/or make any correction to your
Personal Data for the reasons permitted under law, such as
where the expense of providing access to you is
disproportionate to the risks to your or another person’s
privacy.
If you do not wish for your Personal Data to be collected
via cookies on the Websites, you may deactivate cookies by
adjusting your internet browser settings to disable, block
or deactivate cookies, by deleting your browsing history
and clearing the cache from your internet browser.
Personal Information from Minors
A minor (individual under 18 years of age) shall not submit
nor provide his/her Personal Data to us. As a parent or
legal guardian, please do not allow any minor (individual
under 18 years of age) under your care to submit Personal
Data to us. In the event that such Personal Data is provided
to us, you hereby consent to the processing of the minor’s
Personal Data for the Purposes and/or Additional Purposes
set out herein and personally, in your capacity as a parent
or legal guardian to such minor, accept and agree to be
bound by this Notice and take responsibility for his or her
actions.
Consent from third parties
If you provide us with any Personal Data relating to a third
party (such as your spouse, family member or friend), by
submitting such Personal Data to us, you represent and
warrant to us that you have obtained the necessary
consent of the said third party to you providing us with
his/her Personal Data for the Purposes and/or Additional
Purposes set out herein, and for such Personal Data to be
processed and used in the manner as set forth in this
Notice.
Links to Third-Party Websites
The Websites may contain links to third parties’ websites.
Please note that we are not responsible for the collection,
use, maintenance, sharing, or disclosure of data and
information by such third parties. If you provide
information directly to such websites, the privacy policy
and terms of service on those sites are applicable and we
are not responsible for the information processing
practices or privacy policies of such sites.
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