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Samsung UE40JU6670SXXH

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0% found this document useful (0 votes)
51 views55 pages

Samsung UE40JU6670SXXH

Uploaded by

Eduardo
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 55

2.

Product specifications

2. Product Specifications
2-1. Product information
Model UE**JU6650U

Front View H

* W : Width H : High D : Depth D

Detail View

Front Color Black


Body 1084.8 X 633.4 X 117.6 mm
48"
Dimensions With stand 1084.8 X 682.6 X 310.0 mm
(W x H x D) Body 1241.7 X 718.6 X 111.9 mm
55"
With stand 1241.7 X 770.1 X 310.0 mm
Body 11.3 Kg
48"
With stand 14.2 Kg
Weight
Body 16.2 kg
55"
With stand 19.1 kg
Panel Type Ultra Clear
Internal Memory 8GB
DDR 2.5GB
Feature Media Play (Movie, Photo, Music)

2-1
2. Product specifications

2-2. Product specification


2-2-1. Feature & Specifications
„„Feature
• UHD TV, RF, 4-HDMI, 1-COMPONENT, 1-A/B(COMMON USE FOR COMPONENTY), 2-USB2.0, 1-USB3.0,
HEADPHONE

„„Specifications
Model UE**JU6650U

Item Description
Screen Size (Diagonal) 48 inches 55 inches
LCD Panel UHD 60Hz
Scanning Frequency Horizontal : 60 kHz ~ 73 kHz (Automatic)
Vertical : 47 Hz ~ 63 Hz (Automatic)
Display Colors 16.7M color
Display Resolution 3840 X 2160
Input Signal Analog 0.7 Vp-p ± 5% positive at 75Ω, internally terminated
Input Sync Signal H/V Separate, TTL, P. or N.
Maximum Pixel Clock Rate 74.25MHz
AC Power Voltage & Frequency AC220-240V 50/60Hz
Environmental Considerations Operating Temperature : 50˚F ~ 104˚F (10˚C ~ 40˚C)
Operating Humidity : 10% ~ 80%, non-condensing
Storage Temperature : -4˚F ~ 113˚F (-20˚C ~ 45˚C)
Storage Humidity : 5% ~ 95%, non-condensing
Sound (Output) 20 W (10 W X 2)
Note : Dolby Digital Plus/Pulse, USB2.0/3.0, Film mode, Energy Saving

2-2
2. Product specifications

2-2-2. Detailed Specifications

NOTE

Design and specifications are subject to change without prior notice.

Item UE**JU6650UXXC

General Information Product UHD


Series 6
Country SPAIN
Display Inch 48" / 55"
Resolution 3,840 x 2,160
Ultra Clear Panel Ultra Clear
Video Picture Engine UHD Up-Scaling
PQI (Picture Quality Index) 1200
Dynamic Contrast Ratio Mega Contrast
Micro Dimming UHD Dimmng
Precision Black (Local Dimming) N/A
Nano Crystal Color N/A
Wide Color Enhancer (Plus) N/A
PurColor Yes
Auto Depth Enhancer Yes
Contrast Enhancer N/A
Auto Motion Plus Yes
Film Mode Yes
Natural Mode Support Yes
Peak Illuminator N/A
Audio Dolby Digital Plus Yes
Virtual Surround DTS Studio Sound
DTS Codec DTS Premium Sound 5.1
3D Sound N/A
Sound Customizer N/A
Sound Output (RMS) 20W(L:10W, R:10W)
Speaker Type 2CH(Down Firing + Bass Reflex)
Woofer N/A
HD Audio Yes
Wallmount Sound Mode Yes
Multiroom Link Yes
TV SoundConnect Yes
Smart TV Samsung SMART TV Yes
Apps Yes

2-3
2. Product specifications

Item UE**JU6650UXXC

Smart TV Game Yes (15 Countries)


Multi-Link Screen Yes
ACR (Advertisement) N/A
Info Widget N/A
Vertical Enhancement Yes
Connected EPG yes
Smart Interaction Yes(Spain,Portugal,France,Swiss,
Voice Interaction
Austria,German)
Voice Control Yes
Face recognition N/A
Motion control N/A
Convergence TV to Mobile - Mirroring Yes
Mobile to TV - Mirroring, DLNA Yes
RVU N/A
Samsung SMART View Yes
Wireless TV On - Samsung WOL Yes
Notification - BLE Yes
Briefing On TV Yes
WiDi N/A
WiFi Direct yes
Tuner/Broadcasting Digital Broadcasting DVB-T2/C/S2
2 Tuner N/A
CI/CI+/2CI+ CI+(1.3)
Analog Tuner Yes
HbbTV 1.5(FR) / HbbTV1.0
MHP / MHEG / HbbTV / ACAP / GINGA / OHTV
(ES,PT, DE,AT,SZ)
Connectivity HDMI 4
USB 3
Component In (Y/Pb/Pr) 1
Composite In (AV) 1 (Common Use for Component Y)
Ethernet (LAN) 1
Headphone Yes
Audio Out (Mini Jack) N/A
Digital Audio Out (Optical) 1
RF In (Terrestrial / Cable input / Satellite input) 1/1(Common Use for Terrestrial)/1
Ex-Link ( RS-232C ) N/A
IR Out N/A
CI Slot 1
Scart N/A

2-4
2. Product specifications

Item UE**JU6650UXXC

Connectivity MHL Yes


HDMI 3D Auto Setting N/A
HDMI A / Return Ch. Support Yes
HDMI Quick Switch N/A
Wireless LAN Adapter Support N/A
Wireless LAN Built-in Yes
Anynet+ (HDMI-CEC) Yes
Design Design Mold Shirring
Bezel Type VNB
Slim Type Slim
Front Color Black
Light Effect (Deco) N/A
Stand Type Arc T-Shape
Swivel (Left/Right) N/A
Additional Feature Samsung 3D N/A
3D Converter N/A
Camera Built-in N/A
Instant On Yes
Processor Quad-Core
21:9 Immersive Picture Mode N/A
SCSA Support Yes
Voice guide(EU 17 countries)/ Enlarge/
Accessibility
High contrast
Digital Clean View Yes
One Connect (Jack) N/A
Auto Channel Search Yes
Auto Power Off Yes
BD Wise Plus Yes
Caption (Subtitle) Yes
Channel List USB-Clone Yes
Connect Share™ (HDD) Yes
ConnectShare™ (USB 2.0) Yes
Sports Mode Advanced
Embeded POP Yes
EPG Yes
Extended PVR Yes
Game Mode Yes
OSD Language 27 European Languages
Picture-In-Picture Yes

2-5
2. Product specifications

Item UE**JU6650UXXC

Additional Feature BT HID Built-in Yes


USB HID Support Yes
Smart Evolution Support N/A
Teletext (TTXT) Yes
Time Shift Yes
Ultra Clean View Yes
Eco Feature Eco Mark N/A
Eco Label N/A
Eco Sensor Yes
Energy Efficiency Class A
Accessory 3D Active Glasses (Included) N/A
Remote Controller Model TM1560A, TM1240A
Batteries (for Remote Control) Yes
Samsung Smart Touch Control (Included) Yes
Ultra Slim Wall Mount Supported N/A
Mini Wall Mount Supported Yes
Vesa Wall Mount Supported Yes
Floor Stand Support N/A
TV Camera (Included) N/A
IR Extender Cable (Included) N/A
Wireless Keyboard (Included) N/A
Composite to Scart Gender (Included) N/A
User Manual Yes
E-Manual Yes
ANT-Cable N/A
Power Cable Yes
Slim Gender Cable N/A

2-6
2. Product specifications

2-3. Accessories
NOTE

• The items’ colors and shapes may vary depending on the model.
• Cables not included in the package contents can be purchased separately.
• The part code for some accessories may differ depending on your region.

Product Code. No Product Code. No

• Smart Touch Control & BN59-01220D /


• Power Cord 3903-000950
Batteries (AA x 2) 4301-000101

• Remote Control & BN59-01175N /


• User Manual BN68-07201A
Batteries (AAA x 2) 4301-000121

Image Product Code. No

• CI Card Adapter 3709-001791

• Holder-Wire Stand BN96-36071D

• Wall Mount Adapter BN61-11938A

2-7
2. Product specifications

2-4. Viewing the Functions


„„The Remote Control

Turns the TV on/off. Displays and selects available video


sources.

Gives direct access to channels. Returns to the previous channel.

Turns the sound on/off.

Alternately selects Teletext ON,


Double Mix or OFF. Changes the current channel.

Launches Smart Hub applications.


Refer to the e-Manual chapter, Smart
Adjusts the volume.
Features > Smart Hub.

Launches the Channel List. Displays the Electronic Programme


Guide (EPG).
Displays the menu on the screen.

Quickly selects frequently used Displays information about the current


functions. programme or content.

Moves the focus, and changes the


values seen on the TV's menu.
(Enter): Selects or runs a focused
Returns to the previous menu or item.
channel. • Press and hold to display the
Guide.
Use these buttons according to the
directions on the TV screen. Exits the menu.

REC: Records whatever you are


currently watching.
Use these buttons with specific E-MANUAL: Opens the e-Manual.
features. Use these buttons AD/SUBT.: Displays the Accessibility
according to the directions on the TV Shortcuts.
screen. : Stops playing content.

2-8
2. Product specifications

2-4. Viewing the Functions


„„The Samsung Smart Control

: Press this button to mute the sound temporarily.


- AD: Press and hold this button to bring up the Accessibility Shortcuts panel.

MIC: Use the microphone with the Voice Recognition and Voice functions.

: Turns the TV on or off.


SOURCE: Displays and selects the available video sources.
MENU/123: Displays numeric buttons, content control button, and
other function buttons on the screen so that you can run a function
conveniently.
- Press and hold this button to run the Voice Recognition function.

: Changes the volume.


P : Changes the channel.

POINTER: Place a finger on the POINTER button and move the


Samsung Smart Control. The pointer on the screen moves in the
direction you moved the Samsung Smart Control.
Press the POINTER button to select or run a focused item.

G G G : Moves the focus and changes the values seen on the


TV's menu.
(Enter): Press this button to select or run a focused item.
• Press and hold this button to launch the Guide while you are
watching the TV.

RETURN: Press this button to return to the previous menu.


• EXIT: Press and hold this button to exit the currently running
function on the TV's screen.
: Use these buttons with a specific feature according to the
directions on the TV's screen.
EXTRA: Displays related information about the current program.

SMART HUB: Press this button to bring up Smart Hub


applications.

2-9
2. Product specifications

„„Pairing the TV to the Samsung Smart Control


If your Samsung Smart Control is not paired to your TV, press and hold
the buttons labeled and simultaneously for 3 seconds or more to
pair the Samsung Smart Control to the TV.

NOTE

The Samsung Smart Control can only be paired to one TV at a time.

„„Using the SOURCE button to switch between video sources


Press the SOURCE button to switch between external devices connected to the TV. For example, to switch to a game
console connected to the second HDMI connector, press the SOURCE button. The Source list appears across the top of
the screen. From the Source list, select HDMI2.

NOTE

The connector names may differ with the product chosen.

2-10
2. Product specifications

2-5. NEW Key Features


2-5-1. 15" New UI
„„SMART HUB START

„„After Smart HUB setup

<Videos contents> <My Apps>

<Web browser> <My contents>

2-11
2. Product specifications

2-5-2. Multi Screen


„„Using Multi-Link Screen

NOTE

• UHD and FHD contents and channels cannot be viewed simultaneously.


• Launching Smart Hub while using Multi-Link Screen automatically terminates Multi-Link Screen.
• Certain TV features and apps may not be supported by Multi-Link Screen. If this is the case, exit from Multi-Link
Screen and than use the feature.

Selecting a Feature
1. Press the Samsung Smart Control's M.SCREEN button while Multi-Link Screen is running.
The Options menu appears.
2. Select a feature from the Options menu. This initializes the selected feature.

NOTE

Features supported by Multi-Link Screen very depending on the country.

<TV + Video clip> <TV + Web search>

<TV + App> <TV +TV (dual tuner only)>

„„Using Multiple Functions in a Single Screen(Multi-Link Screen)


Menu > Picture > Open Multi-Link Screen
This function may not be available depending on the country or region.
This allows you to search the Web, use apps, and much more simultaneously while watching TV.

NOTE

• Before using Multi-Link Screen, make sure the TV is connected to the lnternet. Using Multi-Link Screen requires
an lnternet connection.
• Before using Smart Hub with Multi-Link Screen, go to the On TV Settings (Smart Hub > On TV Settings > On TV
Setup) and finish configuring Smart Hub.

2-12
2. Product specifications

2-5-3. Instant On
„„Enabling the TV to Boot Faster
MENU > System > General > Samsung Instant On
Set Fast Boot on to have the TV boot up faster.

<Cold Boot>

Detachable power

<Instant On>

Remocon on

2-13
2. Product specifications

2-6. HDMI 60P Mode


„„HDMI UHD 60P MODE
If an external UHD player is connected to the TV, follow these steps to convert the TV's HDMI connector optimized to the
UHD signals.

NOTE

Each HDMI connector can be individually optimized for HDMI UHD 60P MODE.

1. Turn off the external UHD player that is connected to the TV.
2. Navigate to Picture > Picture Options > HDMI UHD 60P MODE, and set the UHD-connected HDMI connector to On.
3. When done, turn on the external UHD player.

NOTE

• After setting the HDMI connector to On, It takes some time to complete the conversion.
• HDMI UHD 60P MODE is specific to a UHD source, and does not operate properly for any other source. If you
want to play a non-UHD source in HDMI UHD 60P MODE, set the converted HDMI connector to Off.

2-14
2. Product specifications

2-7. Supported Formats


„„Supported Image resolution

File Extension Type Resolution

*.jpg
JPEG 15360x8640
*.jpeg

*.png PNG 4096x4096

*.bmp BMP 4096x4096

*.mpo MPO 15360x8640

„„Supported Music File Formats

File Extension Type Codec Comments

*.mp3 MPEG MPEG1 Audio Layer 3 -

*.m4a
*.mpa MPEG4 AAC -
*.aac

*.flac FLAC FLAC Supports up to two channels.

*.ogg OGG Vorbis Supports up to two channels.

WMA 10 Pro supports up to 5.1 channels.


*.wma WMA WMA WMA lossless audio is not supported.
Supports up to M2 profile.

*.wav wav wav -

*.mid
midi midi Type 0, type 1 and supported.
*.midi

*.ape ape ape -

• Sound or video may not work if they have standard bit rates/frame rates above the TV’s compatibility.
• If the Index Table is wrong, the Seek (Jump) function does not work.
• When playing video over a network connection, the video may not play smoothly because of data
• Some USB/digital camera devices may not be compatible with the player.

2-15
2. Product specifications

„„Supported Video Code

File Frame rate Bit rate


Container Video Codecs Resolution Audio Codec
Formats (fps) (Mbps)

H.264 BP/MP/HP
UHD: MAX 30
FHD: MAX 30
Motion JPEG 4096x2160 60
HD : MAX 60
UHD: 60
HEVC(H.265)
*.avi
*.mkv DivX 3.11/4/5/6
*.asf
*.wmv MPEG4 SP/ASP AC3
*.mp4 AVI LPCM
*.mov MKV Microsoft MPEG- ADPCM
*.3gp ASF 4 v1 , v2 , v3 (IMA, MS)
*.vro MP4 AAC
*.mpg 3GP HE-AAC
Window Media
*.mpeg MOV WMA
Video v7(WMV1),
*.ts FLV Dolby Digital
v8(WMV2)
*.tp VRO Plus
*.trp VOB 30 MPEG(MP3)
Window Media FHD: 30
*.mov PS 1920x1080 DTS
Video v9(VC1) HD : 60
*.flv TS (Core, LBR)
*.vob SVAF G.711(A-Law,
*.svi MPEG2 μ-Law
*.m2ts
*.mts MPEG1
*.divx
VP6

H.263 Sorrenson

MVC 60

*.webm WebM VP8 1920x1080 6~30 20 Vorbis

„„Other Restrictions

NOTE

• Codecs may not function properly if there is a problem with the content data.
• Video content does not play or does not correctly if there is an error in the content or container.
• Sound or video may not work if they have standard bit rates/frame rates above the TV's compatibility.ratings
• If the Index Table is wrong, the Seek(Jump) function does not work.
• When playing video over a network connection, the video may not play smoothly because of datatransmission
speeds.
• Some USB/digital camera devices may not be compatible with the player.

2-16
3. Disassembly and Reassemble

3. Disassembly and Reassembly


This section of the service manual describes the disassembly and reassembly procedures for the LED TV.

This LED TV contains electrostatically sensitive devices. Use caution when handling these components.
WARNING

3-1. Disassembly and Reassembly


1. Disconnect the LED TV from the power source before disassembly.
2. Follow these directions carefully; never use metal instruments to pry apart the cabinet.
CAUTION 3. If there is no additional coment, it is same for all inches.

3-1-1. TV Disassembly

Description Picture Description Screws

1 Place TV face down on cushioned table.

2 Remove 4 screws from the ASSY


STAND P-BAS.
Torque :
7~ 8Kgf.cm.

BN61-09494D

3 Remove the screws of ASSY COVER


P-REAR.
Torque :
7~ 8Kgf.cm.

• 48" : 15 EA
• 55" : 17 EA

6001-002755

3-1
3. Disassembly and Reassemble

Description Picture Description Screws

4 Remove the ASSY COVER P-REAR.

5 Remove the Electric tapes shown on the


image.
Filament Tape: EMI Point

• EMI Point : After removing release


paper from the LVDS Cable bottom,
attach the LVDS Cable to the C/ Filament Tape: Dressing Point
Chassis and rub the attatched
surface. Cable Dressing

CAUTION

When assembling the TV, the electric


tapes must be applied on the same
locations.
Please remember to take a picture of
where the tapes were first applied.

6 Remove the Power Cables and Speaker


Cables.
Power Cable Power Cable

Speaker Cable

Remove the LVDS Cable, Panel Wire


Cable and ASSY BOARD P-FUNCTION
ASSY Cable. Panel Wire Cable
LVDS Cable

LVDS Cable
ASSY BOARD
P-FUNCTION ASSYCable

Remove the NETWORK (BT/WIFI


COMBO) Cable.

NETWORK (BT/WIFI COMBO) Cable

3-2
3. Disassembly and Reassemble

Description Picture Description Screws

7 Remove the screws of ASSY PCB MAIN


and DC VSS-LED TV PD BD.
Torque :
7~ 8Kgf.cm.

• ASSY PCB MAIN : 4 EA


• DC VSS-LED TV PD BD : 5 EA

NOTE
6001-003016
LVDS Cable

8 Remove the ASSY SPEAKER (L/R).

ASSY SPEAKER (L/R)

9 Remove the cables and 4 screws from


the ASSY T CON.
Torque :
7~8Kgf.cm

Finally carefully remove the ASSY


T CON.

6001-003075

Cables

10 Remove the NETWORK (BT/WIFI


COMBO).
• Remove the NETWORK (BT/WIFI
COMBO) unit by moving it from left
to right.

11 Remove the IR unit.


• Remove the IR unit by moving it from
up to down.

IR Assy

3-3
3. Disassembly and Reassemble

Description Picture Description Screws

12 Remove the JOG unit.


• Remove the JOG unit by moving it
from bottom to top.

13 Completed disassembly.
• Panel

NOTE

Reassembly procedures are in the reverse order of disassembly procedures.

3-4
4. Troubleshooting

4. Troubleshooting
4-1. Troubleshooting
4-1-1. Previous Check
„„ Check list for initial operation
Bluetooth/WIFI Combo Module

Power Board
Main Board

Power Cable
Panel Connectors

LVDS Cable
T-CON Board

Jog Function

Speaker

IR Sensor

4-1
4. Troubleshooting

4-2. How to Check Fault Symptom


4-2-1. Video
„„ Customer Picture Test
Main Board Pre FRC Post FRC Problem

Pass Pass Pass Check Signal Source and other inputs


Fail Pass Pass Main Board or LVDS Cable
Fail Fail Pass T-Con or Board
Fail Fail Fail T-Con or Panel

„„ MAIN / FRC / T-CON

Troubleshooting

CHECK TEST PATTERNS


1 Verify "Pattern Sel".
2 Verify "FRC Pre Test Pattern".
3 Verify "FRC Post Test Pattern".

• ENTER : Factory mode SVC Info Test Pattern

FRC Pre Test Pattern

FRC Post Test Pattern

FRC2 Pre Test Pattern

FRC2 Post Test Pattern

FRC OSD Pre Test Pattern


1 Scaler Pattern 4 SoC TCON Test Pattern FRC OSD Post Test Pattern
(Not available for UHD Models)
SOC TCON Test Pattern

Main Board UFT BOARD SOC TCON Pattern Level

SOC TCON FRC Pattern


HAWK-M LVDS T-CON
SOC TCON2 Test Pattern
FRC
SOC TCON2 Pattern Level

SOC TCON2 FRC Pattern


2 FRC Pre Test Pattern

3 FRC Post Test Pattern

4-2
4. Troubleshooting

Troubleshooting

Video Test
1 Power TV ON.
2 Verify initial Start Up Screens with Power On.
3 Press Mute 147 Mute to view Test Pattern from the MAIN Board.
4 Press Mute 369 Mute to view Test Pattern from T-CON Board.

12 Start Up Screens 3 Mute 147 Mute 4 Mute 369 Mute

MAIN Board T-CON Board

4-3
4. Troubleshooting

4-2-2. Bluetooth / WIFI Module


„„ Bluetooth Module

Troubleshooting

1 Check Bluetooth Address at Contact Samsung.

BT Address

2 Check BT Version at Factory Mode screen.


-- Might require upgrade. Check GSPN.
T--HKMDEUC-XXXX.XX
T--HKMDEUC-XXXX

tztv-X.X.X-hawk-m-uhd_XXXXXXXX.X

BT Version : BLUETOOTH-VER-00XX BT Version


E-MANUAL : HMUATSCJ-X.XXX
CAMERA VERSION : Not Support
BLASTER VERSION : Not Support
.
.

3 Check the BT Connector voltage.


-- If the DC voltage supply is missing, check the cable and the Main Board.

BT Signal
(4V P-P)

Pins 1 2 3 4 5 6 7 8
Standby 0 5.0Vdc 0 0V 0V 0 5 5.0Vdc
2V BT Sig. 1V BT Sig.
Power ON 5.0Vdc 5.0Vdc 0
4V P-P 4V P-P
0 5 5.0Vdc

• All Measurements in the Chart are DC Volts with Multi Meter.


• Bluetooth Sig. & Sync Pulse are effective DC Readings.

Voltage is normal, but BT Sig. pins (DC Ref.) If you do not measure, BT Module can possibly defective.

4-4
4. Troubleshooting

„„ WIFI Module

Troubleshooting

1 Check Wired MAC Address and Wireless MAC Address at Contact Samsung.

Wired MAC Address

Wireless MAC Address

2 Check Wired MAC and Wireless MAC at Factory Mode screen. (Success/Failure)
-- Wired MAC errors : Main Board is defective.
-- Wireless MAC errors :
.
.
Model : NNNOO0
Wired MAC ---- Wired (SUCCESS)
Wireless MAC ---- Wireless (SUCCESS)
WIFI : 0000
.
.

3 Check the Wi-Fi Module Connector voltage.

Wi-Fi Signal
(500mv P-P)

Pins 9 10 11 12 13 14 15 16
Standby 0 3.3Vdc 0 0 0 5Vdc 0 0
Sync 3.3V .04Vdc .04Vdc
Power ON P-P
3.3Vdc 0
Wi-Fi Sig. Wi-Fi Sig.
5Vdc 5Vdc 3.3Vdc

• All Measurements in the Chart are DC Volts with Multi Meter.

Voltage is normal, but Wi-Fi Sig. pins (DC Ref.) If you do not measure, Wi-Fi Module can possibly
defective.

4-5
4. Troubleshooting

„„ BT/WIFI Combo Pin Map

BT modul Wi-Fi modul

Pin # Signal I/O Description

1 BT_Reset I BT Block Reset


2 Power DET I Power detect(Active Low)
3 BT_Wake up O BT Wake up
4 USB DM I/O BT USB interface
BT
5 USB DP I/O BT USB interface
6 GND GND Ground
7 3D_sync_in I 3D sync input
8 3D_sync_out O 3D sync output
9 GND GND Ground
10 USB DP I/O WiFi USB interface
11 USB DM I/O WiFi USB interface
Wi-Fi
12 Vcc I 5V Power
13 Wake up I WiFi Wake up
14 Reset O WiFi Block Reset

4-6
4. Troubleshooting

„„ 15' BT / WIFI Combo


• Waveforms of combo Module Pins (3.3V except VCC 5V)

Stand by On state
BT nReset

BT Power_det

BT wake up High

BT USB DP & DM Don't care

60HZ signal swing


(3D mode only)
3D sync in & out

Wi-Fi USB DP & DM Don't care

VCC (5V) High

Wi-Fi wake up High

Wi-Fi nReset
(WoW ON)

Wi-Fi nReset
(WoW OFF)

4-7
4. Troubleshooting

4-2-3. Apps / Photos, Videos & Music


„„ Read Before Playing Photo, Video, or Music Files
Limitations on use of photo, video, and music files
• The TV supports MSC (Mass Storage Class) USB devices only. MSC is a class designation for mass storage
devices. Types of MSC devices include external hard drives, flash card readers, and digital cameras. (USB hubs are
not supported.) These kinds of devices must be connected directly to the TV’s USB port. The TV may not be able to
recognize the USB device or read the files on the device if it is connected to the TV via a USB extension cable. Do
not disconnect the USB device while transferring files.Power the TV "ON".
• When connecting an external hard drive, use the USB (HDD) port. We recommend that you use an external hard
drive with its own power adapter.
• Certain digital cameras and audio devices may not be compatible with the TV.
• If there are multiple USB devices connected to the TV, the TV might not be able to recognize some or all the devices.
USB devices that use high-power input should be connect to the USB [5V, 1A] port.
• The TV supports the FAT, exFAT, and NTFS file systems.
• After sorting files in the Folder view mode, the TV can display up to 1000 files per folder. If the USB device contains
more than 8,000 files and folders, however, some files and folders might not be accessible.
• The PTP (pier to pier) connection mode is available only for digital cameras. If you connect a smartphone or tablet to
the TV using PTP mode, the TV will not recognize it.

„„ Web Browser
• Select Web Browser. The browsing screen may differ from the one on your computer.
• The web browser is not compatible with Java applications.
• You can downloa d the supported types of files, such as videos, mp3 files, and images, but you cannot download files
that are not supported by the TV. If you attempt to download an unsupported file, you will receive an error message
instead.
• The web browser may not be able to access certain websites.
• The TV does not support playback of flash videos.
• E-commerce for online purchases is not supported.
• With websites that have scrollable windows, scrolling a window can result in corrupted characters.
• ActiveX is not supported.
• Certain options are not accessible in Link Browsing mode. (Switch to Pointer Browsing to activate those options.)
• Only a limited number of fonts are supported. Certain symbols and characters may not be displayed properly.
• The response to remote commands and the resulting on-screen display may be delayed while a webpage is loading.
• Loading a webpage may be delayed or suspended completely with certain operating systems.
• The copy and paste operations are not supported.
• When composing an email or a simple message, certain functions such as the font size and color selection may not
be available.
• There is a limit to the number of bookmarks and the size of the log file that can be saved.
• The number of windows that can be opened concurrently differs with the search conditions and the TV model.
• The web browsing speed will differ with the network environment.
• Embedded videos can play at the same time the PIP (picture-in-picture) function is operating.
• The web browser supports .mp3 audio files only.
• If the Clock (MENU > System > Time > Clock) has not been set, the browsing history will not be saved.
• The browsing history is saved from latest to oldest, with the oldest entries being overwritten first.
• Depending on the types of video/audio codecs supported, it might not be possible to play certain video and audio files
while playing Flash content.
• Video sources from PC-optimized streaming service providers may not play properly on our proprietary web browser.
• Using the on-screen QWERTY keyboard automatically disables PIP (except when you are entering a URL).

4-8
4. Troubleshooting

4-3. Factory Mode Adjustments


4-3-1. Detail Factory Option

NOTE

If you replace the main board with new one, please change the factory option as well.
The options you must change are "Type".

„„ UE**JU6650UXXC

Inches 48" 55"

Vendor SEC SEC


PANEL Code BN95-01989D BN95-01990D
Spec. CY-WJ048HGLV4V CY-WJ055HGLV4V
Vendor HANSOE HANSOE
SMPS BOARD Code BN44-00807D BN44-00807A
Spec. L48S6_FHS L55S6_FHS
Chassis Ass'y BN91-14308A BN91-14308B
MAIN BOARD
PBA Ass'y BN94-10163F BN94-10163G
Byte Item
0 Factory Reset -
1 Type 48A6AU0WJ 55A6AU0WJ
2 Local set EU_SPAIN EU_SPAIN
3 SW Model UJU6700 UJU6700
4 BOM Model 6650 6650
5 Tuner DVB-T2/C/S2 DVB-T2/C/S2
6 Ch table NONE NONE

4-9
4. Troubleshooting

4-3-2. Entering Factory Mode


To enter ‘Service Mode’ Press the remote -control keys in this sequence :
• If you do not have Factory remote control

Power OFF INFO MENU MUTE Power On


• If you have Factory remote control

INFO Factory

• Some items are not available without a factory remote.

Option T--HKMDEUC-XXXX.XX Main SW Version


T--HKMDEUC-XXXX Sub Version (Main, Jak)
Control
Debug tztv-X.X.X-hawk-m-uhd_XXXXXXXX.X
SVC
BT Version : BLUETOOTH-VER-00XX Bluetooth Version
ADC/WB
E-MANUAL : HMUATSCJ-X.XXX E-Manual Version
Advanced CAMERA VERSION : Not Support
BLASTER VERSION : Not Support

E-POP Version : HAWKMUD-XXXX.X


EDID SUCCESS
HDCP SUCCESS
CALIB : AV/COMP/PC/HDMI/
OPTION : 55A6AU0WJ,US,6700,NONE
DTCP Not Support
FRC[HAWK-UFT] Panel[SDC-60Hz]
FW[XXXX] Data[0303] LD[NODEF][00] FRC SW Version
TCON[HawkUFT]Flash[J55A6U0C5] TCON Version

Model : UEXXJU6650U
Wired MAC ---- Condition of Wired Mac
Wireless MAC ---- Condition of Wireless Mac
WIFI : 0000

CO Nf/ W/ M/ D/ HX P/ AO O S/ N/ RO SC/ Six/


Factory Data Ver : XXX / EERC Version : XX

CPLD/LD : N/A
SmartControl : ****
Date of purchase : --/--/----

4-10
4. Troubleshooting

4-3-3. Factory Data


„„ Option
Factory Menu Name Data Range
Factory Reset -

Type 48A6AU0WJ
55A6AU0WJ

Local Set EU_SPAIN

SW Model UJU6700

BOM Model 6650

TUNER DVB-T2/C/S2

Ch Table NONE

MRT Option
Engineer Option

„„ Control
Factory Menu Name Data Range
EDID
EDID ON/OFF Off

EDID WRITE ALL …

EDID WRITE HDMI …

EDID WRITE PC …

HDMI EDID Ver …

HDMI EDID Port …

Sub Option
RS-232 Jack UART RS-232 mode setting

EXT Link Support ON

Serial Log On/Off ON

Watchdog ON

FRC Monitoring OFF

Checksum 0x0000

Fast Boot In Production ON

Uart Enable OFF

EEPROM RESET

ECO IC TYPE CT908FN

Info Link Server Type development

Info Link Country None

TTX Group User OSD

Visual Test Disable

4-11
4. Troubleshooting

Factory Menu Name Data Range


OPTION_SWU

OPTION_NUM

RF Remocon Support OFF

CDD mode …

DPMS Support OFF

Num of CI 0

T-CON Device Status OK

RM

LMN 1ST THRESHOLD 150

LMN 2ND THRESHOLD 120

LMN 3RD THRESHOLD 40

EOS Click OFF

BP PMS Reset 1

FAnet Thread 2

User InstantOn Default Value ON

CI COLD Version -1

ACM_MC ON

HotkeyList 7k_SC

UNIQUE TRIPLET ON

FS_FAV OFF

Private Range USE ON

SCSA Support ON

OCM Reboot ON

SPI Protection ON

Hotel Option
Hospitality Mode OFF

Power On

Menu OSD

Operation

Music Mode

External Source

Eco Solution

Cloning

Shop Option
Exhibition Mode OFF

3D CUBE OFF

Peak Mode OFF

4-12
4. Troubleshooting

Factory Menu Name Data Range


Asia Option
Unbalance OFF

AF Level adjust 0

TX Power Level 0

Mono Last Memory OFF

H Shaking 0

SOUND
High Devi OFF

Carrier_Mute ON *If the broadcast signal is not good, TV will


complement the characteristics of the signal
(most use when weak signal comes from the
growing area countries)

Pilot Level High Thld 0x20h *If the noise comes from weakness-
electromagnetic field, TV will be set Mute
automatically (Only default on in North
America)

Pilot Level Low THLD 0x10h

Carrier2 Amp High ThLD 9

Carrier2 Amp Low THLD 6

Amp Volume 0xc4h

Amp Scale 0x9ah * The High threshold value of stereo signal(If


Pilot level is greather than High threshold
value, recognize Stereo signal)

Amp EQ Check Sum 0x03514F0C * The Low threshold value of stereo signal(If
Pilot level is less than Low threshold value,
recognize Mono signal)

Amp Local Check Sum 0x00000000

Subwoofer Support 0

Woofer Type 0

Woofer Volume 0xc6h

Woofer Scale 0x56h

Woofer Check sum NONE

PEQ Inx 51

PEQ Test Ready

Amp Model TAS5747

Speaker EQ ON

Bottom CheckSum NONE

Wall Filter Type 0

SRS Tuning Parm 0

SPDIF PCM Gain -9

AudioDock BT Delay 90

Mic Scale OFF

4-13
4. Troubleshooting

Factory Menu Name Data Range


India Sound 0

Speaker Delay Normal 0

NTV CU Delay 0

Lipsync lnx 0

Lipsync CheckSum 0x5581

Lipsync USB Test Ready

Lipsync BT CheckSum 0x0000

TP VOLUME 0xc9h

TP Scale 0x64h

TP EQ CheckSum NONE

„„ Debug
Factory Menu Name Data Range
Spread Spectrum
DDR Margin
BT_ON_OFF ON

RF Mute Time 600ms

FRC
Tuner Margin 3

MPEG Margin 20

H.264 Margin 15

CAM Wait Time 0 European specifications

TCON_TEMP READ 29.38

TEMP LAST 60

DCC VERSION 0x744A

DCC CHK SEL 0

DCC CHECK LOCAL 0x0

DCC CHECK TOTAL 0x0

Voice Debug OFF

Power Mnangement
Cert Option Waiting

RM_BIST_DTV 0

RM_BIST_ATV 0

RM_BIST_CABLE 0

SerDES Check
EU_CIS 0

Stress Mode OFF

4-14
4. Troubleshooting

Factory Menu Name Data Range


Log Analyzer ON

Error Popup On/Off ON

Deadlock KILL ON

CES Mode ON/Off NONE

CES Option OFF

CES Convergence Option OFF

TCON Demura Bypass OFF

„„ SVC
Factory Menu Name Data Range
Self Test(for HW)
Info
Upgrade
T-CON Usb Download Failure * UpgradeT-CON eeprom

T-CON CheckSum N/A * virsion of T-CON eeprom

T-CON2 Usb Download Failure

T-CON2 CheckSum

PANEL EEPROM UPGRADE Failure

PANEL FLASH UPGRADE Failure

Logic Usb D/L …

SUBMICOM UPGRADE Ready * Upgrade Sub-Micom Program

SUBMICOM JP USB UPGRADE Ready

BT UPGRADE * Upgarde BT(There is upgrade program in


Main-Image)

BT FREEPAIRING ON

Function Upgrade Failure

FRC3D FW UPGRADE

FRC3D LD UPGRADE

FRC2 3D FW UPGRADE

Camera Upgade * Upgarde Camera module(There is upgrade


program in Main-Image)

Mic Upgrade * Upgarde MIC in Camera module(There is


upgrade program in Main-Image)

Jump UPGRADE Failure

IR Blaster Upgrade Failure

IR Blaster delay time 50

NTV Cu Update Failure

UD LDC PROFILE UPGRADE Failure

4-15
4. Troubleshooting

Factory Menu Name Data Range


Pic Data USB Update VER:0x0032

Audio Data USB Update

Eco Data USB Update VER:0x0043

CI CPLD Upgrade Failure

SC ADK Upgrade Failure

SC MBR Upgrade Failure

SC MCU Upgrade Failure

TCON DEMURA FW UPGRADE NG

Reset
OPTION_HDMI
DVB CI European specifications

Test Pattern * the Output of test pattern from each IC

Other setting
SVC Panel ORIGINAL

Tizen
S/N

„„ ADC/WB
Factory Menu Name Data Range
ADC
AV Calibaration NA

Comp Calibration NA

PC Calibration NA

HDMI Calibration NA

ADC Result
1st_Y_GH 0

1st_Y_GL 0

1st_Cb_BH …

1st_Cb_BL …

1st_Cr_RH …

1st_Cr_RL ...

2nd_R_L 130

2nd_G_L 130

2nd_B_L 130

2nd_R_H 69

2nd_G_H 69

2nd_B_H 69

4-16
4. Troubleshooting

Factory Menu Name Data Range


White Balance
R-Offset 128

G-Offset 128

B-Offset 128

R-Gain 143

G-Gain 128

B-Gain 138

WB-W2_R_Offset 128

WB_W2_B_Offset 128

WB_W2_R_Gain 152

WB_W2_B_Gain 78

WB_N_R_Offset 128

WB_N_B_Offset 128

WB_N_R_Gain 142

WB_N_B_Gain 121

MGA
MGA On/Off OFF

R1_Gain 512

G1_Gain 512

B1_Gain 512

R2_Gain 512

G2_Gain 512

B2_Gain 512

R3_Gain 512

G3_Gain 512

B3_Gain 512

R4_Gain 512

G4_Gain 512

B4_Gain 512

R5_Gain 512

G5_Gain 512

B5_Gain 512

R6_Gain 512

G6_Gain 512

B6_Gain 512

R7_Gain 512

G7_Gain 512

4-17
4. Troubleshooting

Factory Menu Name Data Range


B7_Gain 512

R8_Gain 512

G8_Gain 512

B8_Gain 512

R9_Gain 512

G9_Gain 512

B9_Gain 512

R10_Gain 512

G10_Gain 512

B10_Gain 512

SPI White Balance


SPI MGA
WB Data to SPI 0

„„ Advanced

4-18
4. Troubleshooting

4-4. White Balance


4-4-1. Calibration
1. Into the Factory Mode.
2. Select ADC/WB menu.
3. Select ADC menu.

Option AV Calibration
Comp Calibration
Control
PC Calibration
Debug
HDMI Calibration
SVC
ADC/WB
Advanced

4-4-2. Service Adjustment


You must perform Calibration in the Lattice Pattern before adjusting the White Balance.

„„ Color Calibration
• Adjust Specification
Source Setting Mode Pattern Use Equipment
HDMI 1280 x 720@60 Hz Pattern #24 (Chess Pattern) CA210 & Master MSPG925 Generator

(Chess Pattern)

-- Use other equipment only after comparing the result with that of the Master equipment.

Input mode Calibration Pattern


CVBS IN (Model_#1) Perform in NTSC B&W Pattern #24 Lattice
Component IN (Model_#6) Perform in 720p B&W Pattern #24 Lattice
PC Analog IN (Model_#21) Perform in VESA XGA (1024x768) B&W Pattern #24 Lattice
HDMI IN Perform in 720p B&W Pattern #24 Lattice

4-19
4. Troubleshooting

Method of Color Calibration (AV)

1. Apply the NTSC Lattice (N0. 3) pattern signal to the AV IN 1 port.


2. Press the Source key to switch to “AV1” mode.
3. Enter Service mode.
4. Select the “ADC” menu.
5. Select the “AV Calibration” menu.
6. In “AV Calibration Off” status, press the “► ” key to perform Calibration.
7. When Calibration is complete, it returns to the high-level menu.
8. You can see the change of the “AV Calibration” status from Failure to Success.

Method of Color Calibration (Component)

1. Apply the 720p Lattice (N0. 6) pattern signal to the Component IN 1 port.
2. Press the Source key to switch to “Component1” mode.
3. Enter Service mode.
4. Select the “ADC” menu.
5. Select the “Comp Calibration” menu.
6. In “Comp Calibration Off” status, press the “ ►” key to perform Calibration.
7. When Calibration is complete, it returns to the high-level menu.
8. You can see the change of the “Comp Calibration” status from Failure to Success.

Method of Color Calibration (PC)

1. Apply the VESA XGA Lattice (N0. 21) pattern signal to the PC IN port.
2. Press the Source key to switch to “PC” mode.
3. Enter Service mode.
4. Select the “ADC” menu.
5. Select the “PC Calibration” menu.
6. In “PC Calibration Off” status, press the “ ►” key to perform Calibration.
7. When Calibration is complete, it returns to the high-level menu.
8. You can see the change of the “PC Calibration” status from Failure to Success.

Method of Color Calibration (HDMI)

1. Apply the 720p Lattice (N0. 6) pattern signal to the HDMI1/DVI IN port.
2. Press the Source key to switch to “HDMI1” mode.
3. Enter Service mode.
4. Select the “ADC” menu.
5. Select the “HDMI Calibration” menu.
6. In “HDMI Calibration Off” status, press the “►” key to perform Calibration.
7. When Calibration is complete, it returns to the high-level menu.
8. You can see the change of the “HDMI Calibration” status from Failure to Success.

4-20
4. Troubleshooting

4-4-3. Adjustment
1. Into the Factory Mode.
2. Select ADC/WB menu.
3. Select White Balance menu.

Option
Control
Debug
SVC (Low Light) (Hight Light)
ADC/WB White Balance Sub Brightness Sub Contrast
R offset R gain
Advanced
G offset G gain
B offset B gain

4-21
4. Troubleshooting

4-5. RS-232C
• RS232C Control
-- Port : COM#(Serial)
-- Baud rate : 9600
-- Data Bit : 8 bit
-- Parity : None
-- Stop Bits : 1
-- Flow Control : None

• Description of RS232C

Pin# Name Full Name Pin# Name Full Name Pin# Name Full Name
1 CD Carrier Detect 4 DTR Data Terminal Ready 7 RTS Request To Send

2 RxD Received Data 5 GND Signal Ground 8 CTS Clear To Send

3 TxD Transmitted Data 6 DSR Data Set Ready 9 RI Ring Indicator

4-22
4. Troubleshooting

4-6. AV Control Tabe


Control Item Cmd1 Cmd2 Cmd3 Value
General Power Power 0x00 0x00 0x00 0x00

Off 0x01

On 0x02

Volume Direct 0x01 0x00 0x00 (0~100)

Up 0x01 0x00

Down 0x02 0x00

Mute 0x02 0x00 0x00 0x00

Ch. Direct 0x04 -

Continuous Up 0x01 0x00


0x03 0x00
Down 0x02 0x00

Control Item Cmd1 Cmd2 Cmd3 Value


Input Source List TV TV 0x0a 0x00 0x00 0x00

AV AV1 0x01 0x00

AV2 0x01

AV3 0x02

S-Video S-Video1 0x02 0x00

S-Video2 0x01

S-Video3 0x02

Component Component1 0x03 0x00

Component2 0x01

Component3 0x02

PC PC1 0x04 0x00

PC2 0x01

PC3 0x02

HDMI HDMI1 0x05 0x00

HDMI2 0x01

HDMI3 0x02

HDMI4 0x03

DVI DVI1 0x06 0x00

DVI2 0x01

DVI3 0x02

RVU RVU 0x07 0x00

Control Item Cmd1 Cmd2 Cmd3 Value


PICTURE Mode Dynamic(Entertain) 0x0b 0x00 0x00 0x00

Standard 0x01

Movie 0x02

4-23
4. Troubleshooting

Control Item Cmd1 Cmd2 Cmd3 Value


PICTURE Mode Natural 0x03

CAL-NIGHT 0x04

CAL-DAY 0x05

BD Wise 0x06

Relax New function of 12"


0x07 (only PDP TV)

BackLight
0~20 0x01 0x00 (0~20)
(CellLight)

Contrast 0~100 0x02 0x00 (0~100)

Brightness 0~100 0x03 0x00 (0~100)

Sharpness 0~100 0x04 0x00 (0~100)

Color 0~10 0x05 0x00 (0~100)

Tint G/R 0x06 0x00 (0~100)

Advanced Black Tone


Off 0x07 0x00 0x00
Settings

Dark 0x01

Darker 0x02

Darkest 0x03

Dynamic Contrast Off 0x01 0x00

Low 0x01

Medium 0x02

HIgh 0x03

Shadow Detail -2 ~ 2 0x02 (-2~2) Not support

Gamma -3 ~ 3 0x03 (-3~3)

RGB Only Mode Off 0x05 0x00

Red 0x01

Green 0x02

Blue 0x03

Color Space Auto 0x06 0x00

Native 0x01

Custom 0x02

White Balance R-Offset(LCD) 0x07 (0~50)

White Balance G-Offset(LCD) 0x08 (0~50)

White Balance B-Offset(LCD) 0x09 (0~50)

White Balance R-Gain(LCD) 0x0a (0~50)

White Balance G-Gain(LCD) 0x0b (0~50)

White Balance B-Gain(LCD) 0x0c (0~50)

White Balance Reset(LCD) 0x0d 0x00

Flesh Tone -15 ~ 15 0x0e (-15~15)

4-24
4. Troubleshooting

Control Item Cmd1 Cmd2 Cmd3 Value


PICTURE Advanced Edge Enhancement
Off 0x0f 0x00 Not support
Settings

On 0x01

xvYCC Off 0x10 0x00

On 0x01

Motion Lighting Off 0x11 0x00

On 0x01

Color Space Custom Red 0x12 0x00


Color
Green 0x01

Blue 0x02
Only for active Color
Space Custom
Yellow 0x03

Cyan 0x04

Magenta 0x05

Color Space Custom Only for active Color


0~100 0x13 0~100
Color Red Value Space Custom

Color Space Custom Only for active Color


0~100 0x14 0~100
Color Green Value Space Custom

Color Space Custom Only for active Color


0~100 0x15 0~100
Color Blue Value Space Custom

LED Motion Plus Off 0x0a 0x07 0x00

On(Normal) 0x01

Cinema 0x02

Ticker 0x03

Picture Color Tone


Cool 0x0a 0x00 0x00
Option
Change Normal →
Standard 0x01 Standard mode

Warm1 0x02

Warm2 0x03

Digital Noise Filter Off 0x02 0x00

Low 0x01

Medium 0x02

High 0x03

Auto 0x04

Auto
0x05
Visualization

MPEG Noise Filter Off 0x03 0x00

Low 0x01

Medium 0x02

High 0x03

Auto 0x04

4-25
4. Troubleshooting

Control Item Cmd1 Cmd2 Cmd3 Value


PICTURE Picture HDMI Black Level Normal 0x04 0x00
Option
Low 0x01

Film Mode Off 0x05 0x00

Auto1 0x01

Auto2 0x02

Cinema New function of 12"


0x03
Smooth (only PDP TV)

Auto Motion Plus Off 0x06 0x00

Clear 0x01

Standard 0x02

Smooth 0x03

Custom 0x04

Demo 0x05

Screen Picture Size


16:9 0x0b 0x0a 0x01 0x00
Adjustment

Zoom1 0x01

Zoom2 0x02

Wide Fit 0x03

4:3 0x04

Screen Fit 0x05

Smart View I 0x06

Smart View II 0x07

Auto Wide 0x08


New function of 12"
Wide Zoom 0x09 (only DVB TV)

Zoom 0x0a

Reset Reset Picture


0x0b 0x0b 0x00 0x00
Picture

3D 3D Mode Off 0x0b 0x0c 0x00 0x00

2D ⇢ 3D 0x01

Side By Side 0x02

Top Bottom 0x03

Line By Line 0x04

Vertical Line 0x05

Checker BD 0x06

Frame
0x07
Sequence

3D ⇢ 2D Off 0x01 0x00

On 0x01

4-26
4. Troubleshooting

Control Item Cmd1 Cmd2 Cmd3 Value


PICTURE 3D 3D View Point 0x02 (-5~5)

Depth 0x03 (1~10)

3D Auto View Off 0x05 0x00

Message
0x01
Notice

On 0x02

Control Item Cmd1 Cmd2 Cmd3 Value


Sound Sound Mode Standard 0x0c 0x00 0x00 0x00

Music 0x01

Movie 0x02

Clear Voice 0x03

Amplify 0x04

Equalizer Balance 0x01 0x00 (0~20)

100hz 0x01 (0~20)

300hz 0x02 (0~20)

1khz 0x03 (0~20)

3khz 0x04 (0~20)

10khz 0x05 (0~20)

Reset 0x06 0x00

SRS Off
TruSurround 0x02 0x00 0x00
HD (echo)

Virtual On
Surrond 0x01
(echo)

SRS Off
TruDialog 0x03 0x00 0x00
(echo)

Dialog On
0x01
Clarify (X9)

Preferred English
0x04 0x00 0x00
Language

Spanish 0x01

French 0x02

Korean 0x03

Japanese 0x04

Multi-Track Mono
0x05 0x00 0x00
Sound

Stereo 0x01

SAP 0x02

Auto Volume Off 0x06 0x00 0x00

ON 0x01

4-27
4. Troubleshooting

Control Item Cmd1 Cmd2 Cmd3 Value


Sound Auto Volume Night 0x02

Speaker TV Speaker
0x07 0x00 0x00
Select

External Speaker 0x01

Sound Main
0x08 0x00 0x00
Select

Sub 0x01

Sound Sound Reset


0x09 0x00 0x00
Reset

3D Audio Off 0x0a 0x00 0x00

Low 0x01

Medium 0x02

High 0x03

Auto Stereo Manual 0x0b 0x00 0x00


Only for korea model
Auto 0x01

Control Item Cmd1 Cmd2 Cmd3 Value


KEY Key Generation
0x0d 0x00 0x00
refer to
table

OSD Show/Hide Show


0x0e 0x00 0x00 0x00
Control

Hide 0x01

Get Power (On/Off) 0xf0 0x00 0x00 0x00


Status
Volume(0~100) 0xf0 0x01 0x00 0x00

Mute (On/Off) 0xf0 0x02 0x00 0x00

Channel Number 0xf0 0x03 0x00 0x00

Source (TV/AV/…/HDMI/…) 0xf0 0x04 0x00 0x00

Picture Size 0xf0 0x05 0x00 0x00

3D (On/Off) 0xf0 0x06 0x00 0x00

Picture Mode 0xf0 0x07 0x00 0x00

Sound Mode 0xf0 0x08 0x00 0x00

4-28
4. Troubleshooting

4-7. Updating the TV’s Software


• MENU/123 MENU Support Software Update
You can view your TV’s software version and update it if necessary.

„„ Updating the TV’s software to the latest version


• MENU/123 MENU Support Software Update Update now
You can update your TV’s software by downloading the update from the Internet directly to your TV or copying the update
from a USB device that contains it to your TV.
• This function requires an Internet connection.
• Save the update package in the USB device's top-level folder. Otherwise, the TV will not be able to locate the update
package.

DO NOT turn off the TV’s power until the update is complete. The TV will turn off and on automatically
after completing the software update. All video and audio settings return to the default settings after a
CAUTION software update.

„„ Updating the TV automatically


• MENU/123 MENU Support Software Update Auto Update

If the TV is connected to the Internet, you can have the TV's software update itself automatically while you are watching
the TV. When the background update is completed, it is applied the next time the TV is turned on.
• This function may take a longer time if a different networking function is running concurrently.
• This function requires an Internet connection.
• If you agree to the Smart Hub terms and conditions, Auto Update is set to On automatically. If you do not want the
TV's software to update itself automatically, set Auto Update to Off.

4-29
5. Wiring Diagram

5. Wiring Diagram
5-1. Wiring Diagram

WIFI / BT

CN1101

CNL802
BL LED
CN201 CNM803
TV Board
CN2201 CN2001 SMPS

CN1102 CN501

Function CN801S

CN501
SPEAKER T-Con SPEAKER

IR receiver

5-1
5. Wiring Diagram

5-2. Connector
„„ Main Board

1 CN1803 16 CN1101

2 CN1802_N6K

3 CN1801
15 CN201

4 CN807_N6K

14 CN2001
5 CN702

6 CN701

8 CN1001_LAN 11 CN601

7 CN704
9 OP501

12 CN1101 13 CN501

10 CN603

„„ Main Board Pin Map

1 CN1803 3 CN1801
1 A5V_USB3_PW 3 MOIP+_USB 1 B5V_USB1_PW 6 USB1RX+_USB30
2 MOIP-_USB 4 GND 2 USB1-_USB 7 GND
3 USB1+_USB 8 USB1TX-_USB30
2 CN1802_N6K
4 GND 9 USB1TX+_USB30
1 B5V_USB2_PW 3 USB2+_USB
5 USB1RX-_USB30
2 USB2-_USB 4 GND

5-2
5. Wiring Diagram

4 CN807_N6K 6 CN701(MHL)
HDMI1_RX2+_ 1 HDM3_RX2+_HDMI 11 GND
1 11 GND
HDMI HDMI3_RX_CLK-_
2 GND 12
HDMI1_RX_CLK-_ HDMI
2 GND 12
HDMI 3 HDMI3_RX2-_HDMI 13 CEC
3 HDMI1_RX2-_HDMI 13 CEC HDMI3_RX1+_
4 14 N.C
HDMI1_RX1+_ HDMI
4 14 N.C
HDMI HDMI3_SCL_DDC_
5 GND 15
HDMI1_SCL_DDC_ I2C
5 GND 15
I2C HDMI3_SDA_DDC_
6 HDMI3_RX1-_HDMI 16
HDMI1_SDA_DDC_ I2C
6 HDMI1_RX1-_HDMI 16
I2C HDMI3_RX0+_
7 17 GND
HDMI1_RX0+_ HDMI
7 17 GND
HDMI
8 GND 18 HDMI3_5V_PW
8 GND 18 HDMI1_5V_PW
9 HDMI3_RX0-_HDMI 19 HDMI3_HOT_PLUG
9 HDMI1_RX0-_HDMI 19 HDMI1_HOT_PLUG
HDMI3_RX_CLK+_
10
HDMI1_RX_CLK+_ HDMI
10
HDMI
7 CN704(STB/DVI)
5 CN702(ARC) 1 HDM4_RX2+_HDMI 11 GND
1 HDM2_RX2+_HDMI 11 GND
HDMI4_RX_CLK-_
2 GND 12
HDMI2_RX_CLK-_ HDMI
2 GND 12
HDMI 3 HDMI4_RX2-_HDMI 13 CEC
3 HDMI2_RX2-_HDMI 13 CEC HDMI4_RX1+_
4 14 N.C
HDMI2_RX1+_ HDMI
4 14 ARC1_SINGLE
HDMI HDMI4_SCL_DDC_
5 GND 15
HDMI2_SCL_DDC_ I2C
5 GND 15
I2C HDMI4_SDA_DDC_
6 HDMI4_RX1-_HDMI 16
HDMI2_SDA_DDC_ I2C
6 HDMI2_RX1-_HDMI 16
I2C HDMI4_RX0+_
7 17 GND
HDMI2_RX0+_ HDMI
7 17 GND
HDMI
8 GND 18 HDMI4_5V_PW
8 GND 18 HDMI2_5V_PW
9 HDMI4_RX0-_HDMI 19 HDMI4_HOT_PLUG
9 HDMI2_RX0-_HDMI 19 HDMI2_HOT_PLUG
HDMI4_RX_CLK+_
10
HDMI2_RX_CLK+_ HDMI
10
HDMI

5-3
5. Wiring Diagram

8 CN1001_LAN(LAN) 14 CN2001(Vx1)
1 LAN_TXD+_LAN 5 B1.8V_PW 1 DGND 27 M_C_RX-_VBY1
2 B1.8V_PW 6 LAN_RXD-_LAN 2 SDA_FRC_I2C 28 VBY1_GND
3 LAN_TXD-_LAN 7 N.C 3 AGING_ENABLE 29 M_B_RX+_VBY1
4 LAN_RXD+_LAN 8 GND 4 SCL_FRC_I2C 30 M_B_RX-_VBY1
BT_SYNC/PWM_
9 OP501(Optical) 5 31 VBY1_GND
UFT
1 SPDIF_OUT 3 DGND
6 SDA_TCON_I2C 32 M_A_RX+_VBY1
2 B5V_PW
7 TCON_I2C_EN 33 M_A_RX-_VBY1
10 CN603(AV) 8 SCL_TCON_I2C 34 VBY1_GND
1 GND 5 TEST_SR 9 DGND 35 LOCKN_TX_VBY1
2 AV1_CVBS_IN 6 TEST_SL 10 VBY1_GND 36 N.C
3 COMP_AV2_SR_IN 7 COMP_AV2_SL_IN 11 M_H_RX+_VBY1 37 VBY1_GND
4 IDENT_VIDEO 12 M_H_RX-_VBY1 38 VBY1_GND
13 VBY1_GND 39 VBY1_GND
11 CN601(COMP)
14 M_G_RX+_VBY1 40 VBY1_GND
1 COMP_YN 9 TEST_PR
15 M_G_RX-_VBY1 41 N.C
COMP_Y_CVBS
2 10 COMP_PR 16 VBY1_GND 42 PANEL_13V_PW
(AV1_CVBS_IN)
3 IDENT_VIDEO 11 COMP_AV1_SL_IN 17 M_F_RX+_VBY1 43 PANEL_13V_PW

4 COMP_PBN 12 TEST_SL 18 M_F_RX-_VBY1 44 PANEL_13V_PW

5 COMP_PB 13 COMP_PB 19 VBY1_GND 45 PANEL_13V_PW

6 IDENT_COMP 14 COMP_AV1_SR_IN 20 M_E_RX+_VBY1 46 PANEL_13V_PW

7 COMP_PRN 15 TEST_SR 21 M_E_RX-_VBY1 47 PANEL_13V_PW

8 COMP_PR 16 BT_RESET 22 VBY1_GND 48 PANEL_13V_PW


23 M_D_RX+_VBY1 49 PANEL_13V_PW
12 CN1102
24 M_D_RX-_VBY1 50 PANEL_13V_PW
1 IR 6 KEY_INPUT1
25 VBY1_GND 51 PANEL_13V_PW
2 GND 7 KEY_INPUT2
26 M_C_RX+_VBY1
3 A3.3V_PW 8 LED_STB
SCL_AMP_ECO_
4 9 GND
I2C
SDA_AMP_ECO_
5
I2C

13 CN501
TOP_R+_-13V_ TOP_L+_-13V_
1 3
+13V_AO +13V_AO
TOP_R-_-13V_ TOP_L-_-13V_
2 4
+13V_AO +13V_AO

5-4
5. Wiring Diagram

15 CN201 16 CN1101(BT/WIFI)
1 GND 9 A13V_PW 1 WIFI_NRESET 9 N.C
2 GND 10 OVD_ON_OFF 2 WIFI_WOL 10 GND
SMPS_FET_FAIL_ 3 A5V_PW 11 BT+_USB
3 A13V_PW 11
DETECT
4 WIFI-_USB 12 BT-_USB
4 GND 12 ANA_DIMMING
5 WIFI+_USB 13 A5V_PW
5 A13V_PW 13 A5V_PW
6 GND 14 BT_WAKE
6 SW_POWER_OUT 14 BT_WAKE
7 GND 15 POWER_DET
7 A13V_PW 15 POWER_DET
8 N.C 16 BT_RESET
8 B5V_PW 16 BT_RESET

5-5
5. Wiring Diagram

„„ SMPS Board

1 CNM803
2 CNL802

AC Line Fuse &


Power Connector

„„ SMPS Board Pin Map

1 CNM803 (P-Dim Control from Main Board) 2 CNL802


1 FAIL_COUNT 7 A13V 1 2+ 9 1+
2 ANA_DIM 8 POWER_ON/OFF 2 N.C 10 N.C
3 A13V 9 A13V 3 N.C 11 N.C
4 OD_ON/OFF 10 GND 4 2- 12 1-
5 A13V 11 GND 5 N.C 13 N.C
6 BLU_PWM 12 GND 6 N.C 14 N.C
7 N.C 15 IF2
8 N.C 16 IF1

5-6

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