Rini Akhter
429 Linwood Street, Brooklyn, New York, 11208
Tel: (929)326-1499
Email: riniakhter1124@gmail.com
Medical Office Specialist
Bilingual; English and Bangla Enthusiastic and driven customer service professional training to become a Medical Office
specialist. Committed to applying the knowledge and skill of medical clinical and administrative responsibilities to support the
physician and the medical office. Eager to demonstrate an empathetic and effective approach while
delivering exceptional patient satisfaction through excellent communication, attention to detail, and resourcefulness.
Capable of performing in a variety of medical clinical and administrative support roles.
Core Strengths
• Able to learn new procedures and methods
• Outstanding customer service and interpersonal skills
• Dependable and effective performance with minimal supervision
• Highly organized with great attention to detail and follow through
• Ability to exercise initiative, achievement , and independent judgement
Clinical and administrative Skills
• Scheduling patients | Updating information
• Greeting patients | Delivering Customer Service
• Performing daily Medical Office Procedures
• Clerical: Updating records, filing, scanning, faxing
• Application of MediSoft software
• Phlebotomy procedure, setting up equipment
• Preparing patient for examination
• Establishing interpersonal relations with patients
• Performing medical billing coding
• Obtaining and recording vital signs
• Obtaining patient history and documentation
• Conducting EKG testing; preparing patients for examination
Clinical Training | Internship 375 Hours
Dr.Sussman Urologist Office | Medical Assistant, Brooklyn, New York | 2019
• Performed Urinalysis updated patient charts
• Provided patient education as directed by physician
• Taking and recorded vital signs
• Scheduled appointments and confirmed with patients
• Prepared procedure papers for daily operations
Professional Experience
EVS Discount (2012-2022) | Customer Service Representative | Brooklyn , Newyork | 2018
• Prepares and serves customer requests
• Handles daily cash transaction
• Provides friendly and speedy customer service
• Performs maintainance and stock inventory
Amazing Savings | Cashier | Brooklyn , Newyork | 2016
• Assisted Customers by providing them with a pleasurable and shopping experience
• Maintained a cleanly and neat sales floor allowing appropriate cleaning experience
• Processed and represented merchandise to ensure stock availability
• Handled POS and balance cash drawer o daily basis
• Assisted with processing stock and inventory logs
Education
Manhattan School of Computer Technology | Brooklyn , Newyork | 2018-Present
• Program: Medical Officer Specialist (2018-2019)
Expected Graduation: 2018
• General Educational Development Diploma
