Fill in the blanks
1 The process of setting objectives and determining how to
achieve them is called __________
1.Planning
2.Communication
3.Staffing
4. None of the Above
2 The number of people a manager can effectively supervise
is called __________
1.Supervision
2 Span of control.
3.Administration
4.None of the Above
3 _________is the process of giving authority to others to do
work.
1.staffing
2. Delegation
3.Both 1 and 2
4. None of the Above
4 Management as a ______is concerned with developing
principles and theories that can be applied to all
organizations
1.Art
2. Science
3.Work
4.None of the Above
5.The ______ is a financial plan that outlines how an organization will allocate its
resources.
1.Budget
2.Policy
3.Strategy
4.Tally
6.__________is a process that helps managers set goals and
measure their progress.
1. 360 Feedback
2. Rating Appraisals
3. Management by Objective
4.None of the Above
7 ___________is the process of selecting one alternative
from a set of available options.
1.Organising
2.Planning
3.Decision-making
4.Forecasting
8. ………….. means creating different departments and divisions
for distribution of duties and responsibilities.
a) Planning b) Controlling
c) Directing d) Organizing
9. ………. belongs to Top Level Management.
a) Sales Manager b) Supervisor
c) General Manager d) President
10. …………. principle says an employee must have power to
perform his/her duty.
a) Centralization b) Authority
c) Scalar Chain d) Division of work
11. ………. means encouraging the employees to perform to the
best of their capabilities.
a) Motivation b) Communication
c) Controlling d) Supervision
12. ………is known as the “Father of Scientific Management” for
his contribution towards Management.
a) Henry Fayol b) Peter Drucker
c) Prof. W. Ouchi d) F.W. Taylor
13 ………. is a statement to guide decisions and achieve rational outcomes.
a) Policy b) Strategy
c) Programme d) Procedure
14. Business Letter is an example of …………. type of
Communication.
a) Informal b) Non-verbal
c) Oral d) Formal
15. _______________ is considered both an art and a science.
1. Leadership
2. Management
3. Communication
4. Delegation
16. The process of _______________ involves determining organizational goals
and the means to achieve them.
1. Controlling
2. Organizing
3. Planning
4. Coordinating
17,_______________ is the process of getting things done through others.
1. Decision-making
2. Motivation
3. Delegation
4. Communication
18. _______________ and _______________ are levels of management.
1. Top and Middle
2. Planning and Organizing
3. Strategy and Tactics
4. Leading and Controlling
19. _______________ and _______________ were contributors to management
principles.
1. Taylor and Weber
2. Fayol and McGregor
3. Maslow and Herzberg
4. Mayo and Ouchi
20. _______________ is the father of scientific management.
1. Max Weber
2. Elton Mayo
3. Frederick Taylor
4. Douglas McGregor
B) State whether the following statements are True or False
i) Planning is only about setting objectives.
ii) Line structure is also known as a horizontal organization.
iii) Delegation is a barrier to effective management.
iv) Maslow's Hierarchy of Needs Theory suggests that lower-level needs
must be satisfied before higher-level needs.
v) Communication is a one-way process.
vi)Staffing is the only function of management that is concerned with people.
vii) Communication is always a two-way process.
viii) Controlling is the final step in the management process.
ix) Conflict management is an important part of organizing.
x)Organizing is only important for large organizations.
xi)Planning means what was done yesterday.
xii) Management is an Art because it requires skill.
xiii) Management is Universal in nature.
ixv) Leadership means guiding the subordinates to achieve the goals of the
organization.
xv) Selecting the right people for the right job is called as Direction.
xvi)Planning is only about setting objectives.
xvii)Line structure is also known as a horizontal organization.
xviii) Delegation is a barrier to effective management.
ixx) Maslow's Hierarchy of Needs Theory suggests that lower-level needs
xx)must be satisfied before higher-level needs.
xxi)Communication is a one-way process.
