QUALITY ASSURANCE VIOLATION CLAUSES

S.No Description 1st Instance 2nd Instance 3rd Instance Remarks

20k for each violation+ Hold
1 Violation to work sequence NCR Repetitive NCR+Penalty SWN Amount- 1.5 times of estimated
repair cost
Work commencement without MLDL/ PMC approval (work method Statement, Work to start only after MLDL/
2 Obs NCR SWN
ITP, Checklist and mock-up Approval) PMC approval
10k for each violation+ Hold
3 Work commencement without stage clearance NCR Repititive NCR+Penalty SWN amount against estimated repair
cost
Work Commencement without Quality Induction to Engineer, Supervisor,
4 Obs NCR NCR+ Penalty 10K for each violation
Workmen who is new to site
5 Work commencement ( For RCC ) without structural consultant approval NCR Repititive NCR+Penalty SWN 10K for each violation
6 Work commencement ( For Civil ) without Architect approval NCR Repititive NCR+Penalty SWN 10K for each violation
7 Work commencement ( For Finishes ) without Architect approval NCR Repititive NCR+Penalty SWN 10K for each violation
Work commencement without approved GFC drawings / approved sketches /
8 NCR Repititive NCR+Penalty SWN 10k for each violation
approved shop drawings
Work Commencement without Conducting Training for Engineers, Supervisors
9 Obs NCR Penalty 10k for each violation
and Workmen while starting New activity
10 Work Commencement without Quality Tool Box Talk for every trade obs NCR Repititive NCR+Penalty 5k for each violation

11 Obs NCR SWN

Use of unapproved / Substandard materials (Without approved test Reports)
Contractual Documents : Work commencement without BOQ / LOI / Contractual
12 NCR SWN -
documents etc
Documents : Incomplete / non updated documents ( Like Concrete cube register
/ Concrete pour register / Incoming material register / Material rejection register
13 / Concrete pour cards / Pour log sheet / Curing time sheet / Lab testing formats / Obs NCR Repititive NCR+Penalty 20k for each violation
Work process checklist / Incoming material checklist / Drawing register / WMS /
MAS / ITP's etc. )
Structures : Structure defects like Honey comb / offsets / deviation in plum / Hold Amount- 1.5 times of
deviation in alignment / Waviness / undulations / Exposed steel on surface/ estimated repair cost for each
14 NCR Repetitive NCR Hold amount +Penalty
Corrosion in tensile members/ Any foreign material embeded in casted violation
concrete etc. Penalty- 20k for each violation
10k for each violation+ 1.5 times
15 Materials : Improper / substandard material stacking / presevation / handling Obs NCR Hold amount +Penalty Hold amount against estimated
repair cost
Unloaded material not to be used
unless tested and approved by
Repititive NCR+ Hold
16 Incoming material unloading without checking / intimation to MLDL/ PMC Obs NCR MLDL/ PMC, Hold amount- 1.5
Amount
times of estimated repair cost for
each violation
10k for each violation+ Hold
amount minimum 1.5 times of
17 Non closure of FOR ( Field Observations ) within the stipulated time 1st reminder for closure 2nd reminder for closure Penalty+ Hold amount
estimated repair cost for each
violation
20k for each violation+ Hold
Non closure of NCR within the stipulated time, Non-implementation of amount minimum 1.5 times of
18 1st reminder for closure 2nd reminder for closure Penalty+ Hold amount
Correction/Corrective Action approved by MLDL/ PMC QA estimated repair cost for each
violation
Hold Amount- 1.5 times of
Concrete quality ( Cube failure / variation in cube strength / yield / standard
estimated repair cost for each
19 deviation / Curing / skippence of testing / slab cracks / unfinished slab surface etc NCR Repetitive NCR Hold amount +Penalty
violation
)
Penalty- 20k for each violation

Deployment of non qualified / inexperienced / unskilled staff / labour where

20 Obs NCR Penalty 5k for each violation
Skilled workmen is required e.g. Use of Helper as Mason/Fitter/Carpenter
21 Use of non-calibrated equipment/apparatus/instrument obs NCR Repititive NCR Penalty for Repititive NC
22 Use of non specific construction tools Obs NCR Repititive NCR Penalty for Repititive NC
Hold Amount- 1.5 times of
Deviation of Process and Product requirements mentioned in PQP/Quality Repititive NCR+ Hold estimated repair cost for each
23 NCR Penalty
Assurance Plan/ITP/Formats/Checklist amount violation
Penalty- 10k for each violation
Non-compliance to activity checklists (inspections not being done as per
24 Obs NCR Repititive NC+ Penalty 5k for each violation
approved checklists)
Contractor's QAQC Engineer's absence in Planned & Communicated Quality
25 Written Instruction Penalty Penalty 5k for each violation
Walk/Quality Meetings
26 No Internal NC system implementation at site Written Instruction NCR Repititive NC Penalty for Repititive NC
27 Repititive NC 10k Penalty 20k Penalty 40k Penalty NC repiting with same root cause
28 Manipulation of official records and reports NCR Repititive NC 20k Penalty
Non followance of site instructions of MLDL/ PMC Staff in terms of quality
29 management systems Written Instruction Penalty Penalty 20k for each violation

Notes Abbrevations
All penalty is applicable and will be imposed to Contractor/Agency, this Penalty
1 NCR - Non Conformance
matrix is not for the Individuals/Workers
Any field oservation/ NCR/ Stop Work Notice/ Penalty will be imposed by MLDL/
2 PMC staff to the Contractor based on 1st/2nd/3rd instances as per Categorization SWN- Stop Work Notice
done in above Penalty matrix.
3 Penalty amount mentioned is for each violation Obs - Field Observation
Contractor has to perform applicable correction / Corrective Action at his own
4 K - Thousand ( rs. )
cost in addition to Imposed penalty
Contractor on repeated Process violation shall be blacklisted from MLDL in future
5
Prequalifications
Hold amount in RA Bill during Quality certification until closure of NCR with
6
appropriate and approved corrections and corrective actions