TL Jan05
TL Jan05
Volume 7, No.01
Contents
Techline News Wireless Headphones and Remote Controls . . . . .1
End of Support for Windows 98,
Millennium, NT 4.0 . . . . . . . . . . . . . . . . . . . . . . .1
End of Support for Windows 98, Millennium and NT 4.0 DRL Disable Qualifications and Process . . . . . . . .2
Attention: All Service Department Personnel Programming a Replacement Module . . . . . . . . . .2
Top Tier Gasoline Update . . . . . . . . . . . . . . . . . . .2
Beginning January 1, 2005, GM operating systems and PC hardware, go MP3 Radio Software Upgrade . . . . . . . . . . . . . . .3
Service and Parts Operations will dis- to http://service.gm.com/techlineinfo/ Synthetic Oil . . . . . . . . . . . . . . . . . . . . . . . . . . .3
continue ALL support for Windows 98 techlinepc.html. Review this document Pulse Wiper Operation . . . . . . . . . . . . . . . . . . . .3
(Second Edition), Millennium and NT before making a business grade Techline Tips for Servicing .64 Terminals . . . . . . . . . . . . . .4
4.0. An announcement concerning PC purchase. Fuel Filter Replacement . . . . . . . . . . . . . . . . . . .5
the end of support was distributed to Questions regarding the information Vibe, Wave and Aveo Fuel Filter . . . . . . . . . . . . . .5
dealers on October 31, 2003 under above can be directed to your local Cadillac STS Keyless Access System . . . . . . . . . .6
administrative message VMG20030999 Techline Consultant (TC) or the Techline Fuel Line Quick Connectors, revisited . . . . . . . . . .6
(In Canada, dealer communication dated Customer Support Center (TCSC). TC Know-How Videos on GM Training Website . . . . . .7
November 27, 2003). During this year, contact information can be found on Creaking or Popping Front Doors . . . . . . . . . . . . .7
the Techline Customer Support Center http://service.gm.com/techlineinfo/ Roof Water Leak . . . . . . . . . . . . . . . . . . . . . . . .7
(TCSC) provided “one call limited sup- techlinepc.html. TCSC can be reached at Headlamp Switch . . . . . . . . . . . . . . . . . . . . . . . .7
port” for the operating systems men- 1.888.337.1010, prompt 3. From Canada, Brake Moan . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
tioned above. The one call limited sup- 1.800.828.6860 (English) or Fix It Right the First Time . . . . . . . . . . . . . . . . . .8
port will be discontinued on January 1. 1.800.503.3222 (French). Know How Broadcasts for February . . . . . . . . . . .8
For additional detail regarding supported - Thanks to Shawn Sullivan
continued on page 2 Service and Parts Operations
1
Techline News — from page 1
Daytime Running Lights cle, and stating the reason. The letter
Disable Qualifications must indicate which features are to be
disabled. For example, both AHL and GM TechLink is a monthly magazine
and Process DRL disabled*. The letter must for all GM retail technicians and
In GM Service Operations’ continu- include the specific VIN(s) of the vehi- service consultants providing timely
ous effort to provide the fastest cus- cles which will be disabled and this information to help increase knowl-
tomer support possible, the following statement: “The DRL/Auto Headlamp edge about GM products and
process is in effect for those select system will be made fully opera- improve the performance of the
governmental agencies that request tional prior to disposal/sale of the service department.
and qualify for disabling Daytime vehicles listed above.” In addition,
the letter needs to be signed by a Manager, Product Readiness:
Running Lights (DRL).
representative of the official agency. R. M. (Bob) Savo
TIP: In Canada, disabling of DRLs is
The letter must be kept in the ser- GM Service and Parts Operations
/bob.savo@GM.com
not permitted by Transport Canada. vice history file at the dealership, and a
1. Only the following governmental copy sent to TCSC before the disable
agencies qualify for this disable procedures will be released. In most Publisher & Editor:
request: City/State Government, cases, the vehicles will require a soft- Mark Stesney
Police/Sheriff Departments, FBI, CIA, ware change that requires a special VCI GM Service and Parts Operations
DEA, and emergency vehicles if gov- override. /Mark.Stesney@GM.com
ernment owned. * TCSC will make every attempt to
2. All requests are to be made through honor these requests. In some cases, Technical Editor:
the Techline Customer Support it is not possible to disable a feature.
Jim Horner
/Jim.Horner@SandyCorp.com
Center (TCSC) at 1.888.337.1010. Example: AHL disable is not possible on
1999 and later S/T Trucks. Contact TCSC
3. The dealership will be required to
to see if disabling the desired feature 1-248-816-3641
obtain a letter on official agency let-
is possible on your specific vehicle.
terhead requesting the disable, stat- Production Manager:
ing that the agency owns the vehi- – Thanks to Abby Slagor
Marie Meredith
Desktop Publishing:
Important Information Greg Szpaichler, MediaWurks
/greg@mediawurks.com
der of the standard procedure to install
3
About Programming a the data into the replacement module.
TIP: The default choice is
Replacement Module Reprogram, and if you use it, you will
FAX number:
1-248-649-5465
*
You must begin by using your Tech 2 receive an ERROR message. If after
to obtain information from the vehicle. following this procedure, you still get Write to:
Always follow proper procedures and the ERROR message, contact Techline
precautions. Customer Support Center. TechLink
After selecting Service Programming PO Box 500
:
Systems in TIS, you have a choice Troy, MI 48007-0500
between: GM TechLink on the Web:
– Reprogram
– Replace and Reprogram http://service.gm.com
General Motors service tips are
intended for use by professional tech-
nicians, not a "do-it-yourselfer." They
are written to inform those techni-
cians of conditions that may occur on
some vehicles, or to provide informa-
tion that could assist in the proper
The Reprogram choice is used only service of a vehicle. Properly trained
to reprogram a module that will con- technicians have the equipment, tools,
tinue to be used in the vehicle safety instructions and know-how to
do a job properly and safely. If a con-
(installing the latest calibrations, for dition is described, do not assume
instance). that the bulletin applies to your vehi-
You now MUST select Replace and - Thanks to Abby Slagor and cle or that your vehicle will have that
Reprogram. Then follow the remain- Craig Jones condition. See a General Motors deal-
er servicing your brand of General
Motors vehicle for information on
whether your vehicle may benefit from
the information.
Inclusion in this publication is not nec-
Top Tier Gasoline Update essarily an endorsement of the indi-
vidual or the company.
Shell and Entec Stations (Montgomery, AL) have been added to the Top Tier list.
Copyright© 2004 General Motors Corporation
These brands have been added to the running list on the TechLink website.
All rights reserved.
- Thanks to Jay Dankovich
2
Wireless Headphones and Remote Controls — from page 1
10396845 (Visteon) Headphone Package (DVD RSA) 15072230 (Panasonic) Headphone Package (DVD RSE) TIP: The remote control will work only
in these GM vehicles. Channel 2 of the
PART NUMBER QUANTITY ITEM PART NUMBER QUANTITY ITEM
wireless headphones will work only in these
15762534 2 Headphone Assembly 01999421 2 Headphone Assembly vehicles (Channel allows you to listen to
(1 Channel Wireless) (1 Channel Wireless) DVD and Channel 2 allows you to listen to
15073730 1 Pack Battery Package – 01999355 1 Control Assembly – Video RSA).
Headphone 4 - AAA Player Remote There are two DVD systems available:
System 2 – DVD RSE 15085989 1 Pack Battery Package – – A base system U56 comes with
Headphone 4 - AAA a remote control kit only
The following headphone kit (p/n
15072230) is released for the 2005-06: 15085988 1 Pack Battery Package – Video (no headphones available).
– Buick Rendezvous and Rainer T/Player Remote Control – An uplevel system U42 comes
2 - AA with a remote control kit and a
– Cadillac Escalade, EXT, ESV, SRX
headphone kit.
– Chevrolet Avalanche, Silverado Crew System 3 – DVD RSE
Cab, Suburban, Tahoe, TrailBlazer The following two kits (p/n 15136091 and TIP: Headphone kit TX3 can be added to
– GMC Envoy, Sierra Crew Cab, Yukon, 15136092) are released for the 2005-07: either system.
Denali, XL, XL Denali – Buick Terraza TIP: Batteries are not included.
– Pontiac Aztek – Chevrolet Uplander
– Saturn Vue. – Pontiac Montana SV6 15136091 (Hosiden) Headphones Only Package
– Saturn Relay. (DVD RSE)
PART NUMBER QUANTITY ITEM
3
Tips for Servicing .64 Terminals
If you’ve been following the various sto- an update to this probe. The latest version minals back into place. If you do disas-
ries in TechLink about electrical terminals has a blue wire and a more robust silver semble, you’ll have to remove all the
over the past few years, you know that terminal probe. Use the probe carefully to terminals and wires from the connector.
numerous new types of terminal and con- avoid damage to the terminal. Reassemble the connector and then rein-
nector systems have been introduced (Tech- TIP: The earlier probe has a white wire stall the terminals and wires into the
Link, Sept. 2002, June 2003, Feb. 2004). and a gold terminal probe. connector.
One type of terminal, the .64, is offered Watch for an expanded explanation of
by several suppliers, and there are slight this in an upcoming issue of TechLink.
differences between them. The informa- Molex – A new Molex connection sys-
tion here is intended to clarify these dif- tem is used on some ECMs. It uses a
ferences. square type .64 terminal number 33467-
TIP: The 0003 or 33467-0005 depending on wire
supplier of a size. Both are found in Delphi tray 23.
system can New J-35616-64A Old J-35616-64A
often be test probe test probe
determined
by locating TIP: The J-35616-64A and J-35616-65
and identifying test probes are correctly sized to substi-
the manufac- tute for both the round and square male
turer’s symbol terminals.
on the Terminal and Connector
connector. Systems
There are The following paragraphs describe vari-
two different ous terminal and connector systems from
types or styles of male terminals that will several suppliers. One type to be aware Molex
mate with the .64 female terminal. These of is the hybrid type, which uses both .64
are the .80 mm round style (Delphi and terminals and other sizes of terminals in There is only one style of this connec-
Bosch), and the .64 mm square style the same connector. tor in use so far. The TPA surrounds the
(AMP/Tyco, Bosch, JST, Molex and Yazaki). It is assumed in all of the following that terminal area, and the color matches the
The GM corporate intent is to use only the connector wire cover, if used, has ECM header color. Lift the TPA up slightly
the Yazaki .64 terminal in the future. So been removed. to the preset position. Use the gray
you will see more of this terminal in the All of the following terminals are in the J-38125-213 terminal release tool. Insert it
future. A new crimp tool is being devel- J-38125 Terminal Repair Kit and in the tray into the small hole in the TPA next to the
oped that will crimp the Yazaki square and indicated. terminal you wish to remove. Once the
Bosch round .64 terminals. new terminal has been pushed back into
Delphi – Many different Delphi connec-
tor shapes and styles are in use. All position, press the TPA back into place.
Delphi .64 connection systems use termi- Sumitomo – A new Sumitomo connec-
nal 15359541, which is found in the tion system is used on some ABS mod-
Delphi tray 4. ules. It uses a square type .64 terminal
8100-3455 in the Sumitomo tray 22.
4
Tips for Servicing .64 Terminals — from page 4
Duty Truck ABS module. It uses a square Once the new terminal has been pushed plastic tang that holds the terminal. Once
type .64 terminal 962885-5 in the Yazaki back into position, press the red TPA back the new terminal has been pushed back
tray 15. into place. into position, press the white TPA back
into place.
A Tyco connection system is used on
the Transmission Control Modules (TCM)
of the Cadillac SRX, STS and CTS.
Tyco
Tyco Hybrid
A Tyco connection system is used on
There is only one style of this connec- sunroof modules and other small mod-
tor in use so far. Use a small screwdriver ules. It uses a square type .64 terminal
to move the two tabs of the blue TPA out 1123343-2 in the Lear tray 7.
slightly to the preset position. Use the
green 12094429 terminal release tool. Tyco Hybrid
Insert it into the small rectangular hole
next to the terminal you wish to remove, This connection system also uses a
moving the plastic tang that holds the ter- square type .64 terminal 2-1411578-2 in
minal. Once the new terminal has been the Yazaki tray 15. Remove the strain
pushed back into position, move the blue relief (the cover on top of the connector).
TPA back into place. Then, depress the lock tab on the side of
Another Tyco connection system is Tyco the connector and move one of two
used on SD modules. It uses a square white TPAs aside to the pre-staged posi-
type .64 terminal. The service terminals in There are several styles of this connec- tion. Insert the green 12094429 terminal
this connector are the terminated leads tor in use with different terminals. You release tool into the small rectangular hole
1393365-2-SIR in the new SIR tray. There must carefully lift the white TPA on the next to the terminal you wish to remove.
is only one style in use so far. Lift and top of the connector. Do not remove. This Move the plastic tang that holds the ter-
remove the red TPA that surrounds the TPA actually surrounds the terminal, so minal. Once the new terminal has been
terminal area. Use the black 15315247 you will damage it if you try to get it com- pushed back into position, move the white
terminal release tool. Insert it next to the pletely out. Use the green J-38125-24 ter- TPA back into place. This connector is
terminal you wish to remove and lift the minal release tool. Insert it next to the shown in the Wiring Systems section of SI.
plastic tang that holds the terminal. terminal you wish to remove and lift the - Thanks to John Roberts
5
Cadillac STS Keyless Access System
NO FOBS DETECTED. Briefly it says the TIP: If the keyless access transmitter is
no-start condition may be caused by equip- not detected inside the vehicle while try-
ment the driver has plugged into the acces- ing to turn the ignition off, the NO FOB
sory power outlet in the center console. OFF OR RUN message displays.
These could include cell phones and charg- The vehicle may be near a strong radio
ers, two-way radios, power inverters, etc. antenna signal, causing the keyless
TIP: PDA devices and remote garage access system to be jammed. The vehicle
and gate openers may also interfere with will remain in ACCESSORY until OFF or
the keyless access transmitter. The owner START has been pressed or 10 minutes
is advised not to carry the keyless access has expired.
The STS uses the same basic keyless transmitter in the same pocket or bag as
system as the XLR (TechLink, Feb. 2004) IMPORTANT: If the ignition is turned off
these devices. and the keyless access transmitter cannot
and Corvette (TechLink, Aug. 2004). The
TIP: Locations such as airports, auto- be detected, the vehicle will not restart.
STS operates at the same frequencies as
matic toll booths, and some gas stations The keyless access transmitter needs to
the XLR and Corvette (315 MHz for
have fields which may interfere with the be detected inside of the vehicle in order
domestic, 433 MHz for Europe).
keyless access transmitter. for the vehicle to start.
The STS may be susceptible to RF
TIP: The owner is advised to move the Multiple Fobs Present
(radio frequency) interference or EMI
transmitter to different locations within
(electromagnetic interference). Under certain circumstances, several
the vehicle. If this
This includes not being able to enter the does not help, place people carrying valid keyless access
vehicle or start the engine. The driver can the transmitter in the transmitters (fobs) may approach the vehi-
use the mechanical key or call OnStar to center console cle at the same time. This will not affect
open the door. But once inside, pressing transmitter pocket door opening.
the Start button may not start the engine. with the buttons After the driver’s door is opened, the
Unnecessary Parts Replacement facing forward and driver preferences for the lowest driver
then press the number will be recalled. Depending on
These operating conditions are not a which person’s fob is programmed as
fault of the BCM, PCM, or other control START button.
If the vehicle Driver 1, the actual driver’s preferences
modules or components. Replacing them may not be activated.
will not remedy the condition. To help you battery is
understand what normal operation is, sufficiently Battery Replacement
refer to the following paragraphs. charged, The vehicle will display a message when
this action the fob battery is low. Until this occurs,
Tips from the STS Owner’s Manual will ALWAYS there are no effects on the system.
TIP: The STS owner’s manual explains enable the
the no-start condition under the heading of vehicle to start. - Thanks to Tobin Davis
6
You Can Review Know-How Videos on GM Training Website
As you know, new Emerging Issues You can use this new web feature as an – Log on to the www.gmtraining.com
and New Model Features programs are on-demand tool to recall information right website. You will need your personal
broadcast monthly on the GM satellite at the time you need it. ID and password.
network, according to the schedule pub- – In the menu, click on TECHAssist.
lished on page 8 of each issue of Keyword Search
TechLink. Repeat programs are also An important feature of the website is – Click the Service Know-How logo.
broadcast throughout the month. the keyword search capability. With it, you – On the video search page, you can
Because there’s a lot of information in can pinpoint a specific video segment. launch a video program, or you can
these broadcasts, GM is now providing You can even search keywords in the search for specific content using the
you a way to review the material on the sound track. search parameters in the left window.
www.gmtraining.com website. At a des- Logon Procedure TIP: You can also launch a video from
ignated time after Emerging Issues and the online course catalog.
Here’s how to begin using these
New Model Features broadcasts, the
videos will be available on the website. videos. - Thanks to Steve Sternicki
TACTips
1997-2005 Buick Century, Regal – Broken Armrest Replace lid latch only. Don’t replace console armrest lid (Regal) or 03-08-49-018A
Lid Latch front seat center storage armrest (Century)
when only latch is needed to repair condition.
2004-2005 Grand Prix – Outside Rearview Mirrors Replace mirror glass or motor, Don’t replace complete mirror 04-08-64-009
whichever is defective. assembly.
2004 Grand Prix – Steering, Suspension or Re-torque right steering gear mount. Don’t replace steering gear or cradle. 03-02-32-048
Cradle Click Noise
2000-2003 Century, Regal, Lumina, Impala, Monte Replace upper intake manifold Don’t replace upper intake manifold 03-06-01-016
Carlo, Grand Prix, Intrigue with 3.8L L36 gasket only. assembly for coolant leak condition.
Engine – Coolant Leak
2001-2004 Aztek (01-04), Rendezvous (FWD, 02-04), Follow procedure in bulletin using Don’t replace converter assembly for 03-06-05-003
Venture/Montana/Silhouette (01-04) – clamp P/N on down pipe to correct rattle/buzz noise without completing
Pop and/or Rattle in Exhaust Down Pipe rattle/buzz noise. instructions in bulletin.
2000-2004 All Cars with 4T40/4T45E and 4T65E – Light Check transmission 20-way connector for Don’t replace transmission, TCC 02-07-30-022B
On/Various Transmission Codes Stores secure connection (disconnect and reconnect). PWM, VSS, PCS or valve body.
2000-2004 Seville – Heated Seat Inoperative Replace only needed heating element. Don’t replace entire seat cover if 01-08-50-002C
heated seat element is inoperative.
2000-2004 Cavalier/Sunfire/Alero/Grand Am – Retime module or replace only motor Don’t replace entire sunroof module 03-08-67-009A
Inoperative Sunroof Module for inoperative complaints. assembly.
2003-2004 Cavalier/Sunfire – Air Conditioning Inspect for ground out conditions that Don’t replace A/C compressor for 03-01-38-012
Compressor Noisy can cause A/C compressor noise excessive noise complaint without
complaints. inspecting for ground outs.
1999-2004 All Cars and Trucks – Brake Warranty, Issue One: Refinish brake rotor. Issue One: Don’t replace the brake rotors. 00-05-22-002D
Service and Procedures Issue Two: Measure for LRO Issue Two: Don’t measure for LRO
Truck Issues – Fix It Right the First Time (new issues in bold)
Reference
Model Year(s) Vehicle Line(s) / Condition Do This Don’t Do This Information / Bulletin
2004 Tahoe, Suburban, Silverado, Yukon, Re-flash passenger door module. Don’t replace passenger door 04-08-52-005
Yukon XL, Sierra, Escalade, Escalade module.
EXT, Escalade ESV, H2 – Passenger Door
Module and RKE Inoperative
2002-2004 Chevrolet Silverado, GMC Sierra – Replace accumulator and/or Don’t replace compressor. 02-01-38-007C
Accumulator/Accumulator Bracket accumulator bracket.
2001-2003 Fullsize Pickups – Injector Use Corporate Bulletin Number 04-06-04-007A Don’t replace 8 injectors for any complaint Special Policy 04039
Replacement for High Flow Rates for injectors with high fuel return rates. Use other than high fuel return rates. All other
Special Policy 04039 for all 01-02 vehicles. injector failures are fix as failed.
2004-2005 All Cars and Trucks – State-of-Charge Check battery’s state-of-charge per Don’t remove and replace battery. 02-06-03-009A
Upon Delivery of New Vehicle revised PDI procedure using
Midtronics Conductance Tester.
2002-2004 Fullsize and Midsize Pickups and When submitting claims for reprogramming an Don’t use K5364, which is for repro- 02-04-21-006D
Utilities – Labor Operation Assignments electronic module, use correct labor operation gramming transmission control module 02-06-04-057D
for Control Module Reprogramming that reflects the module being programmed. (TIM), when reprogramming TCCM.
2002-2004 Fullsize and Midsize Pickups and Verify sleepy module as primary cause. Don’t replace encoder motor or transfer 02-04-21-006D
Utilities – Sleepy New Venture Gear Reprogram TCCM with latest software case. Replace the module only if C0550
Transfer Case Control Module released 3/11/04. DTC shows as current or in history.
2002-2003 Chevrolet Avalanche and Cadillac Thoroughly clean, dry and treat Don’t replace cargo covers for this 04-08-111-001A
Escalade EXT – Cargo Covers and components with “Armor-dillo.” condition.
Cladding Faded or Stained
2002-2004 All Passenger Cars and Trucks – Air Follow SI and bulletin for diagnostic infor- Don’t replace air conditioning 01-01-38-013A
Conditioner Compressor Diagnosis mation before compressor replacement. compressor. 03-01-38-019
2002-2004 All TrailBlazers, Envoy, Envoy XL, Bravada – Lubricate and remove material, Don’t replace upper or lower 02-02-35-006A
Squeak/Rub/Scrub Type Noise in Steering Column per bulletin. intermediate shaft.
2001-2004 Fullsize Pickups and Utilities – Replace individual parts as needed. Don’t replace complete mirror 03-08-64-028
Servicing Wide Load Mirrors (RPO DPF) assembly.
Know-How 10290.02D Emerging Issues February 10, 2005, 9:00 AM, 11:30 PM, and 3:30 PM Eastern Time
Broadcasts New Model Features and Stay tuned! These programs will return soon.
for Technology Close-Up seminars Check the Service Know-How section of the GM Training
website (www.gmtraining.com) for more details.
February
– Thanks to Tracy Timmerman
8