Aps - 1
Aps - 1
INTRODUCTION TO ADVERTISING
ADVERTISING
It is a popular product promotion strategy with the primary aim of selling
product/services to customers.
Advertising is a promotional activity which aims to sell a product or service to a
target audience. It is one of the oldest forms of marketing which attempts to
influence the actions of its target audience to either buy, sell, or do something
specific.
DEFINITION
“American Marketing Association” has defined as “Any paid form of non personal
presentation and promotion of ideas, goods and service of an identified sponsor”.
INTRODUCTION    TO                   ADVERTISING             COMMUNICATION
PROCESS/ELEMEMTS
1. Sender – A sender is also referred to as a source and is the one who has a
message to convey. For example, a company or a brand manager can be considered
as a Sender. In a marketing process, it is important to ensure that the source or the
sender is realistic and trustworthy. Also, source can be direct or indirect.
2. Encode – The sender encodes ideas into a message. A brand manager, for
example, decides to advertise a new product.
3. Message – Based on the ideas given by the sender, the marketer creates an
effective message that is clear and effective enough to achieve the communication
objectives.
4. Receiver – The receiver is the person or group of people with whom the sender
tries to communicate and share the message. For example, customers are the
receivers for a company.
5. Decode – On receiving the message from the sender, the receiver decodes it. It I
important here that the sender and the receiver have common experiences in order
to decode the message at the receiver’s end as it was intended to be.
6. Feedback – Feedback is considered as examining and evaluating how precisely
the intended message is being received by the receiver. Marketing research can be
a way to collect feedback from the receivers.
Essentially, it involves asking receivers if they have seen the message, whether
they remember the message, and their attitude towards the message (product).
AIDA MODEL
AIDA model is a model used in marketing that defines the stages act goes through
in the process of purchase a product
The AIDA model is an abbreviation of Attention, Interest, Desire and Action
American Business man “E.st. Elmo Lewis” introduced the AIDA model in 1898.
For example, Disney boosts interest in upcoming tours by announcing stars who
will be performing on the tours.
   ●   Desire: After the consumer is interested in the product or service, then the
       goal is to make consumers desire it, moving their mindset from “I like it” to
       “I want it.”
For example, if the Disney stars for the upcoming tour communicate to the target
audience about how great the show is going to be, the audience is more likely to
want to go.
   ●   Action: The ultimate goal is to drive the receiver of the marketing campaign
       to initiate action and purchase the product or service.
Therefore, the AIDA model says that Awareness leads to Interest, which leads
to Desire, and finally, Action.
Let us consider ways to use the AIDA model by looking into each part of the
hierarchy.
Often, the attention part is overlooked by many marketers. It is assumed that the
product or service already got the attention of the consumers – which may or may
not be the case. In any event, don’t just assume that everyone is already aware of
your product. One of the best approaches to attracting consumer attention is what’s
called “creative disruption” – breaking existing patterns of behavior through a
highly creative message. This can be done in several ways:
   ●   Placing advertisements in unexpected situations or locations. This is often
       referred to as guerrilla marketing.
   ●   Creating shock in advertisements through provocative imagery.
   ●   An intensely targeted message. This is also referred to as personalization.
Essentially, the goal is to make consumers aware that a product or service exists.
Creating interest is generally the hardest part. For example, if the product or
service is not inherently interesting, this can be very difficult to achieve. Make sure
that advertising information is broken up and easy to read, with interesting
subheadings and illustrations. Focus on what is most relevant for your target
market in relation to your product or service, and on conveying only the most
important message you want to communicate to consumers.
A good example of this is Wendy’s “Where’s the beef?” ad campaign that focused
on the fact that Wendy’s hamburgers contained more beef than their competitors’
hamburgers.
The second and third steps of the AIDA model go together. As you are hopefully
building interest in a product or service, it is important that you help customers
realize why they “need” this product or service.
Think about how the content in infomercials is presented – they aim to provide
interesting information on the product, along with the benefits of buying it –
benefits that ideally make consumers want the product more and more.
Infomercials do this extremely well by showing the product being used in several
creative situations. Convey to the audience the value of the product or service, and
why they need it in their life.
The last step of the AIDA model is getting your consumer to initiate action. The
advertisement should end with a call to action – a statement that is designed to get
an immediate response from the consumer. For example, Netflix uses persuasive
text to convince the consumer to try their free trial. Netflix communicates how
convenient their product is and highlights its value, then urges consumers to sign
up for a free trial.
Good advertising should elicit a sense of urgency that motivates consumers to take
action RIGHT NOW. One commonly used method for achieving this goal is
making limited-time offers (such as free shipping).
Many criticize the AIDA model for being too simplistic. For example, the AIDA
model does not take into consideration different possible points of sale. Marketing
will be very different for a customer visiting an online store than it is for a
customer looking to purchase a new car at a dealership. Therefore, there are many
variations of the AIDA model such as the:
IMPORTANCE OF ADVERTISING
1)Spreading Awareness
By advertising, you can make consumers aware of the existence and availability of
your product. However, raising awareness is only the first stage in persuading
consumers to buy and use your product. Your advertising must convince them of
the quality of the product.
2)Popularizing a brand
While there is an overlap between the two, branding and advertising are distinct
disciplines with different goals. A branding agency is focused on creating and
shaping a brand's identity. An advertising agency, on the other hand, is responsible
for promoting that brand and getting customers to notice it.
3) Increasing Demand
Advertising plays an important role in increasing and decreasing demand for a
product or service. It's a way to engage consumers and educate them about the
business, product or service and results.
4) Increased profit
Advertising can stimulate consumer interest, ultimately leading to trial and
purchase. By showcasing the benefits and features of a product or service, an ad
campaign can persuade potential customers to make a purchase, thus increasing
revenue for the business.
5) Maintains the existing market
Advertising has three primary objectives: to inform, to persuade, and to remind.
Informative Advertising creates awareness of brands, products, services, and ideas.
It announces new products and programs and can educate people about the
attributes and benefits of new or established products.
6) It acts a salesman
Advertising has been rightly described as salesmanship in print. What a travelling
salesman does for the selling house is done by advertising at least cost. That is
why; most retail organizations do not employ large army of travelling salesmen.
Instead, they are willing to spend on advertising which attracts consumers to the
stores where the counter salesmen cater to their needs. In fact, advertising has been
heralded as a boon to retailers who are freed from the problems of sales
management. In fact, goods are sold in advance by advertising.
8) It is a driving-force in decision-making:
The present-day complex world of industry has been able to provide with the
largest possible varieties of products to such an extent that the consumers are at
loss to decide. Further, each producer claims that his own products are the best.
OBJECTIVES OF ADVERTISING
1)Introduce a product : The most common reason Advertising is used is to
introduce a new product in the market. This can be done by existing brands as well
as new brands. Have a look at the latest IPhone in the market or a Samsung
smartphone and you will find a lot of advertisement for these new products. The
objective of advertising here is to tell customers – “Here is the new product we
have launched”
2) Spreading Awareness : According to the AIDA model, the most important job
of advertising is to get attention which is nothing but Awareness creation.
Advertising needs to capture the attention of people and make them aware of the
products or their features in the market.
Example – Most of the Bank ads that you see are awareness campaigns. The ads
that advertise the benefits of savings / mutual funds or benefits on credit and debit
cards are all awareness creation ads.
Recently we observed the problems of Maggi in India where Maggi was banned
completely due to high lead content. However, this did not affect the parent brand
Nestle much and neither affected its other brands like Nescafe which had done
their own brand building and were independent of the parent brand. This brand was
built by good products and constant advertising towards building brand equity and
making a connect with the audience
Example – Most telecom companies launch plans and strategies just to acquire
customers and then advertise these strategies in the market so that the customer
switches brands. There is hardly any differentiation in the telecom market – thus
advertising is a major way to acquire customers. The Vodafone Zoozoo campaign
was just that – Influence the customers and create passion in such a way that they
do brand switching,
If a competitor is just advertising the features, whereas your firm advertises the
promises and commitments that it will keep, naturally more customers will “trust”
your brand over others. This is the reason that advertising is used commonly to
create value and to differentiate one brand from another.
Coca cola, Toyota, Amazon are some of the most trusted brands in the market. It is
no doubt that these brands are also amongst the top advertisers in their
respective segments. These brands target value creation as well as differentiation
via their advertising campaigns.
TYPES OF ADVERTISING
I. Classification on The Basis of Media
On the basis of media, advertising may be-classified into the following four
categories:
      1. Print Media Advertising
      2. Electronic or Broadcast Media Advertising
      3. Outdoor Media
      4. Other Media
Print media advertising, even today, is the most popular form; and revenue derived
by mass media from advertising has, therefore, been progressively increasing year
after year. Print media appeals only to the sense of sight, i.e. eyes.
   2. Electronic or Broadcast Media Advertising
Electronic, or, broadcast media consists of (i) radio, (ii) television, (iii) motion
pictures, (iv) video, and (v) the internet. The radio is audio in nature, appealing
only to the sense of sound (ears). Radio advertising is more effective in rural areas,
as compared to urban regions.
3. Outdoor Media
This includes posters, neon signs, transit, point of purchase (POP), etc. Outdoor
advertising can be a good supporting media for other forms of advertising. It is a
good form of reminder advertising, especially, POP advertising.
4. Other Media
This includes direct mail, handbills, calendars, diaries, cinema advertising, the
internet, and so on. These miscellaneous media can play an important supporting
role to the major media such as television, and newspapers.
   1. Local Advertising
      2. Regional Advertising
      3. National Advertising
      4. International Advertising
1.Local Advertising
It is directed at local customers. Media, used for local advertising, are shop
decorations, local newspapers, magazines, posters, pamphlets, hoarding, new signs,
local cinema houses, etc.
2.Regional Advertising
3.National Advertising
Product services, and ideas, which have been demanded all over the country, are
suitable for national advertising. In India, Indian Airline Hindustan Lever Ltd.,
Vicco, Godrej, Bajaj, and Kirloskar are a few leading advertisers at the national
level.
Air India and other airlines, and multinational companies advertise their products
and services all over the world. Coca-Cola and Pepsi are advertised globally, as the
sales are almost all over the world. International advertising is extremely
expensive, involving the services of professional advertising agencies in different
countries.
On this basis audience, advertising may be classified into the following four
categories:
      1. Consumer Advertising
      2. Industrial Advertising
      3. Trade Advertising
      4. Professional Advertising
      5. Agricultural Advertising
1. Consumer Advertising
All types of consumer products need continuous and extensive advertising on T.V.,
radio, and press.
2. Industrial/B2B Advertising
3. Trade Advertising
4.Professional Advertising
5.Agricultural Advertising
IV Internet
1.Web Banner
Banners are the creative rectangular ad that are shown along the top, side, or
bottom of a website in hopes that it will drive traffic to the advertiser's proprietary
site, generate awareness, and overall brand consideration. This type of visual
banner-style online advertising is a form of display advertising.
2.Contextual
Contextual advertising refers to the practice of placing ads on web pages based on
the content of those pages. For example, this could be ads for running shoes on a
news article about running, or it could be ads for laptops on a tech ecommerce site.
3.Blog
Blog marketing is the process of reaching your home business' target market
through the use of a blog. Initially, business owners had a blog separate from their
websites, but today, you can easily integrate the two to make it easier for you to
manage, as well as easier for visitors to access.
4.Mobile Advertising
It refer to the specific group of consumer most likely to want your product\service.
Target audience may be dictated by age, gender, income, location, interest or other
factors.
BASIS OF TARGET AUDIENCE SELECTION
1. Consumer Advertising
All types of consumer products need continuous and extensive advertising on T.V.,
radio, and press.
2. Industrial/B2B Advertising
3. Trade Advertising
4.Professional Advertising
2.Task Method
3.Subjective Method
It is a commonly used method to set advertising budget. In this method, the amount
for advertising is decided on the basis of sales. Advertising budget is specific per
cent of sales. The sales may be current, or anticipated. Sometimes, the past sales
are also used as the base for deciding on ad budget. For example, the last year sales
were Rs. 3 crore and the company spent Rs. 300000 for advertising. It is clear that
the company has spent 1% of sales in the last year. Company has the tendency to
maintain certain per cent (or percentage) of sales as ad budget. Based upon the
past, the current and the expected sales, amount for advertising budget is
determined. This method is based on the notion that sales follow advertising efforts
and expenditure. It is assumed that there is positive correlation between sales and
advertising expenditure. This is not the scientific method to decide on advertising
budget.
Consumer durable firms make use of this method as a variant on sales percentage.
While it mostly works out same as a sales percentage, here the firm puts an amount
of advertising expenses on the unit as add on. This method may also be referred to
as the fixed-sum-per-unit-of product method. It is based on the premise that a
specific amount of advertising is required for marketing each unit.
This method proves more useful specially in the case of advertising of speciality
goods with higher prices, however this method might not prove efficient for
consumer goods of lower price bracket because the market situations are very
volatile and change frequently. This method is further undependable in case of
fashion products as the market is even more dynamic.
This method involves setting budgets to match competitors’ outlays and funds. In
this method, the company monitors competitors’ advertising and follows it. This
method is generally used in markets in which advertising is heavier and it is felt
absolutely important to the companies not to be left behind the competitors.
Normally, it is felt that the brand leader needs to spend proportionately less as a
share of total advertising to maintain its market share, while conversely a brand
trying to improve its market share will have to spend proportionately more. But
such a type of budgeting plan fails to reflect the firms’ own advertising needs or
marketing requirements.
None of the marketing managers in practice ever will accept the fact that they set
their advertising and promotions budgets on the basis of what their competitors
allocate. But a close examination of their advertising expenditures, both as a
percentage of sales and in respect to the media where they are allocated, will show
little variation in the percentage-of-sales figures for firms within a given industry.
The rationale for setting the budget this way is that the collective wisdom of the
industry is involved. Some are of the opinion that since it takes the competition
into consideration, marketplace is more stable and marketing warfare is minimized
in turn minimizing the unusual or unrealistic ad expenditures. However there are a
number of disadvantages with this method.
i. It ignores the fact that advertising and promotions are designed to accomplish
specific objectives and not merely to face competition.
ii. It assumes that the ad campaigns will be equally effective because firms have
done similar expenditures. This highly ignores the contributions of creative
executions and/or media allocations.
iii. It ignores a very natural possibility that some companies simply make better
products than others.
iv. There is no guarantee that competitors will not increase or decrease its own
expenditures, regardless of what other companies do because competition cannot
be fully assessed at the beginning of a financial year.
This is the most appropriate ad budget method for any company. It is a scientific
method to set advertising budget. The method considers company’s own
environment and requirement. Objectives and task method guides the manager to
develop his promotional budget by (1) defining specific objectives, (2) determining
the task that must be performed to achieve them, and (3) estimating the costs of
performing the task. The sum of these costs is the proposed amount for advertising
budget.
The method is based on the relationship between the objectives and the task to
achieve these objectives. The costs of various advertising activities to be
performed to achieve marketing objectives constitute advertising budget.
Under this method, following steps are to be followed to set advertising budget:
   ●   Determining the advertising objectives
   ●   Calculating the amount required to achieve the objectives
   ●   Determining whether the amount is affordable
   ●   Finalizing the budgets
   ●   Executing the plan
   ●   Follow-Up
3. Subject Method
A) All you can afford or Fund Available Method
This is, in real sense, not a method to set advertising budget. The method is based
on the company’s capacity to spend. It is based on the notion that a company
should spend on advertising as per its capacity. Company with a sound financial
position spends more on advertising and vice versa. Under this method, budgetary
allocation is made only after meeting all the expenses. Advertising budget is
treated as the residual decision. If fund is available, the company spends; otherwise
the company has to manage without advertising. Thus, a company’s capacity to
afford is the main criterion.
B) Arbitrary Method
This method seems to be a weaker method than the affordable method for setting a
budget. The arbitrary allocation method is completely dependent on the
management’s discretion and hence has no theoretical basis. The budget is
determined by management solely. They on the basis of what they feel to be
necessary. So ultimately the decision depends on the psychological and economical
build up of the people in the management and not on the market requirements. The
arbitrary allocation approach has no obvious advantages because
iii. The concept and purpose of advertising and promotion have been largely
ignored.
It is thus understood that that the manager believes some money must be spent on
advertising and promotion and that is why he picks up an amount, which has no
logical explanation. Amazingly there are many companies both large and small,
profit making and non-profit making who continue to set their budgets this way. It
is now upon the readers to decide whether this method should be used or not.