Training Test 1                        Listening Part 2
What is Listening Part 2?                                                      The speaker's purpose is to provide information that will
        • a talk / speech / announcement / recorded message /                      be useful in some way (e.g. to inform staff about new
          radio excerpt given by one person, sometimes with                        health and safety requirements, to give directions to a
          an introduction by another person                                        group of volunteers, to tell people about a local event
        • usually two tasks (e.g. multiple-choice, matching,                       they could attend).
          flow-chart completion , plan/ map labelling)                             What does it test?
        • 10 questions; there is a brief pause in the recording                      • identifying specific factual information and detail
          before the start of the next task                                          • understanding stated opinion
    Task information: Plan/ map labelling                                          Task information: 5-option multiple-choice
    Plan / map labelling requires you to transfer the                              Multiple-choice questions usually focus on the details.
    information you hear to a simple plan / map. You need                          The questions follow the order of the recording,
    to follow language expressing where things are located .                       although the options A-E do not.
    You have to:                                                                   You have to:
        • listen to part of the talk, which you hear once only.                      • listen to the recording, which you'll hear only once.
        • match a list of places to their locations (labelled A,                     • choose two options from a list of five, i.e. A-E.
          B, C etc.) on the plan / map.
                                                                                   There is another kind of multiple-choice task - see Test 1
        • write A, B, C etc. next to the corresponding place in                    Part 3.
          the list.
    Useful language: plan/ map labelling tasks
    For Part 2, you will need to recognise language for directions.
    1     Look at the places marked on the plan . Complete the sentences with phrases from the box. (Usually there
          are not so many labelled buildings on the map, or complete sentences.)
            at the top        directly below            in between            in the centre          just above           nearest to
            right-hand corner             smaller of          square-shaped              surrounded by              the south          to the right
                                                    PLAN OF UNIVERSITY CAMPUS
            1 As you can see, Student Services is at the bottom of your plan . ........................................... of Student
               Services is a row of three lecture halls. The Albert Lecture Hall is the one ........................................... .
            2 The Arts Block is ........................................... the Science Block, and ........................................... the Student
               Services building.
            3 See the two L-shaped buildings at the top of the plan , in the ...........................................? The Main Library
               is the ........................................... those two buildings.
            4 The Sports Complex is easy to find. See the circular running track ........................................... of the
               map? On the left of that are two long, rectangular buildings. The Sports Complex is the one
              ........................................... the running track.
            5 The cafe is well situated on the campus ............................................ the science block and the car park -
              there's a ........................................... building complex where many seminars take place. And in the centre
              of that building complex, you can find the cafe.
            6 The nursery is in a nice spot. It's that building to ........................................... of the car park. The one that's
              ........................................... trees.
-          Training Test 1                                                                                                                Listening Part 2
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                                  Student                       Albert
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(i   2 Listen and check your answers.
06
Useful strategy: paraphrasing in 5-option multiple-choice tasks
In many IELTS tasks, you have to choose a correct answer from a number of options. The options may
use different language to express ideas mentioned in the recording. This is known as 'paraphrasing'.
1    Match options A-E with extracts 1-5.
     Underline the parts of the extracts that match the underlined phrases in the options.
     A deali ng with unhappy clients on the phone
     B improving written communication skills
     C giving presentations to colleagues
     D filing documents correctly
     E being a mentor to junior members of staff
     1 So one thing the session will cover is how to deal with the huge amount of paperwork we
       receive. In other words, how we organise and store it all, in the right way, I mean.
     2 I've been impressed by the way you 've all managed to stand up and deliver a talk to the other
       people on your team. I don't think we need any more training in that area for now.
     3 When a dissatisfied customer rings you up to complain , you need to know how to handle the
       situation effectively. We dealt with this in the previous session.
     4 As you know, we have a number of trainees starting work next week. We don 't have time to
       talk about this in the training session, but I'd like you to support and guide them duri ng their
       first few months in the company.
     5 From time to time you need to produce formal reports and the aim of this training session is to
       show you how to express your ideas more effectively and clearly.
Listening Part 2                                                                                  Training Test 1 -
           Exam Practice Test 1                          Listening Part 2
           Action plan for 5-option multiple-choice
           1       Read the questions so you know what kind of information you need to listen for.
           2       Underline key words and ideas in the options and remember these may be paraphrased in the recording.
           3       Listen to the introduction. It tells you who is speaking and describes the situation.
    (i')
     07
           4       Transfer your answers to the answer sheet at the end of the test.
               Questions 11-12
               Choose TWO letters, A-E.
                                                                                                            •         Yo u can write th e two
                                                                                                                      opti ons in any order
                                                                                                                      on the answer sheet
                                                                                                                      (e.g. A / B or B / A)
     Which TWO th ings will employees need to do during their first week in their new office space?
     A find out about safety procedures
     B collect a new form of identification
     C move boxes containing documents
                                                                    •tfidtdi
                                                                       11-12 Listen out fo r ideas which might be paraphrased in the optio ns.
     D make a note of any problem that occurs                          Make sure the options you choose match exactly wh at the speaker says.
     E learn about new company technology                              13-14 The optio ns may not be in the same order as in the recording.
                                                                       Cross them off when you think they hove been paraphrased.
     Questions 13-14
     Choose TWO letters, A-E.
     Which TWO steps have the company taken to improve the physical environment of employees ' offices?
     A provided comfortable seating                                        D enlarged people's working space
     B installed a new heating system                                      E replaced the old type of lights
                                                                                                        •
     C used attractive materials
                                                                                                                  The speaker will use the
           Action plan for Plan/ map labelling                                                                    sam e place name s you see
                                                                                                                  in the li st. The se won't be
           1      Read the instructions and the list of places you have to locate.
                                                                                                                  paraphrased in any way.
                                                                                                        •
           2      Quickly scan the plan fo r places, buildings or objects already labelled.
           3      Identify any useful features that might be mentioned in the talk,
                                                                                                                  The letters on the plan are
                  e.g. a bridge, and look for arrows for north, south , etc.
                                                                                                                  not in the same order as the
           4      As you listen, write the letters (A, B, C, etc.) next to the list of places.                    places you hear mentioned,
         .5       Transfer your answers to the answer sheet at the end of the Listening test.                     but the places in the
                                                                                                                  numbered questions are.
    (i')   Questions 15-20                                                                                                   Main entrance
    07     Label the plan below.
                                                                                                            Factory
     Write the correct letter, A-I, next to Questions 15-20.
                                                                                A
     Plan of the renovated factory complex
           15 Conference centre
           16 New office space
           17 Stores
           18 Finance
           19 Cafe
           20     IT department
-               Exam Practice Test 1                                                                                           Listening Part 2