CONCENTRIX
Private & Confidential Date: 08/09/2024
NAVEEN
Shakkar Mandori, Sirsa
Haryana - 125110
APPOINTMENT LETTER
Dear NAVEEN,
Subsequent to the meetings between Concentrix Daksh Services India Private Limited(hereinafter,
'Concentrix’/’Company') and you, we are pleased to make an offer of employment on the following terms and
conditions. Your compensation and benefits are detailed in the attached Annexure.
1. Appointment
1.1 You shall be appointed to the position of Representative, Operations
in Comp Grade 12. This would be your Social Job Title and your Job profile , would be Advisor I, Transaction
Processing. Any change in your Social Job Title/ Job profile will be at the discretion of the Company, depending
upon the work assigned to you. Job profile must be used for all internal communication and in your e-mail
signature. Social job title can be used for business cards and Linked I n. You may use your Job profile for social
purposes as well.
1.2 Your initial place of work shall be Gurgaon .
However, your services are transferable to any other role, competency, place or office of the Company or to any
subsidiary or associate company, whether now existing or still to be formed. Such transfer/deputation will be in
accordance with the Company’s rules being in force at the time. On transfer or assignment, you will be governed
by the Rules, Regulations and Conditions of Service applicable to that location or role. Refusal to accept such
transfer or assignment may lead to disciplinary action including but not limited to termination of your employment.
1.3 Your appointment will be effective from 30/09/2024 or at an earlier date as mutually agreed, subject to your
completing the on boarding formalities. You are required to submit all the documents (as per the Mandatory
Document Checklist) before 30/09/2024 failing which the Company reserves the right to withdraw this offer letter
and/or cancel your appointment. If this date is not suitable, please contact us immediately at
kajal.gupta2@concentrix.com to seek an alternative date on which to submit all required documents.
Please note that the offer will be withdrawn at the Onboarding date if you do not notify us of your acceptance or we
are unable to agree to an alternate joining date.
1.4 On on-boarding / joining you shall report to HR Representative or any other person nominated by him/her.
Signature of Candidate
CNX/REC/ART/AGHR/AFTE/6.4
Concentrix Daksh Services India Private Limited
Registered Address: Hindustan Times House, Level 10, K G Marg, Connaught Place New Delhi- 110001, India 91 11 68137745
CIN: U722OODL1999PTC1O2972 info@concenTrix.com ‘ www.concentrix,com
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CONCENTRIX
1.5 As per Company regulations you are required to furnish before joining, documentary proof of your last drawn salary,
educational qualifications and work testimonials and also that you are free from any contractual restrictions preventing you
from accepting this offer or starting work on the above-mentioned date, (Document Checklist)
2. Terms and Conditions:
2.1 Valid Passport:
(A) Comp Grade 12 & 11: Clause 2.1.1
If you are an Indian citizen, it is a condition of your employment that you hold a valid passport on the day of joining. If you do
not hold a valid passport on the date of joining, you must apply for a passport and submit copy of your passport within 180
days from your date of joining. Failure to do so may lead to termination of your employment.
(B) Comp Grade 10: Clause 2.1.2
If you are an Indian citizen, it is a condition of your employment that you hold a valid passport on the day of joining. In the
absence of a valid passport, proof of having applied for passport should be submitted on the day of joining and a copy of your
valid passport should be submitted within 90 days from date of joining. Failure to do so may lead to termination of your
employment.
(C) .3 If you are not an Indian citizen, you will be required to submit evidence of your authorization to work in India, along with
any other proof of identity that the Company may require. It is a condition of your employment that you maintain such
authorization to work in India for the duration of your employment (unless you are permanently transferred to an office outside
India).
2.2 While in the employment of the Company, you may be required to undergo mandatory on-the job training/s as per
applicable policies and procedures of the Company, at the end of which an assessment may be conducted. If you do not clear
the assessment then the Company reserves a right to either:
a) Require you to undergo another training program; or
b) Offer you a transfer to an alternate process (which may have a reduced pay structure) if declared "Not Suitable” for
the process you were originally hired for. Please note that in the event of you not consenting to the transfer to the
alternate process or to the reduced pay structure your services may be terminated; or
c) Terminate your services.
2.3 The compensation offered to you is based on your employment history credentials including your prior work experience,
the type of industry and compensation offered to you by the previous employer. If you are unable to produce documentary
evidence (Please see the Document Checklist in the Annexure) to substantiate the same, your compensation shall be modified
and the compensation offered in this Appointment letter shall no longer be valid.
2.4 Your employment with the company shall at all times be subject to the receipt of satisfactory reference / verification
checks, which may include criminal, financial and any other background checks as required by the Company based on its
business requirements. The Company will terminate your employment in the event of an unsatisfactory background check. In
the event of negative background verification, the company at its sole option,
Signature of Candidate
CNX/REC/ART/AGHR/AFTE/6.4
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CONCENTRIX
may ailow you to provide justification / explanation for re-verification with supporting documents, in response to its show
cause notice, so issued. In such event, you will be put on 'Leave without pay’ from the date of issue of show cause notice
until the revised findings are received for final closure of the case.
2.5 The Company may, at its sole discretion, also require you to undergo a drug test at any time. If such drug test indicates
use of an illegal drug or a non-medically prescribed controlled substance and/or alcohol dependence, the Company reserves
the right to take suitable action against you, including but not limited to termination of your services.
2.6 The Company may pay you such fixed amount/ stipend as it may so decide, during the period of your undergoing
structured process/ product and other essential training sessions. Performance incentive will be applicable to you only after
you commence regular working in operations.
2.7 The initial period of probation is 365 days from your date of joining. You will be deemed to be confirmed at the end of
the probation period unless communicated otherwise, through normal and accepted modes of employee communication
within the company.
2.8 During the period of probation, your services may be terminated by either party giving the other 15 Days notice or gross
salary in lieu thereof. The Company reserves the right to waive the notice period. The Company also reserves the right to
relieve you immediately and pay you gross salary for the notice period. However, no such notice or notice pay shall be
payable in case your services are terminated on account of failing the background check, for misconduct or if you are unable
to provide sufficient documentary evidence to establish your employment history credentials.
2.9 After confirmation and thereafter, your services may be terminated at any time by either party giving the other a 30 Days
notice orqross salary in lieu thereof. The Company reserves the right to waive the notice period. The Company also reserves
the right to relieve you immediately and pay you gross salary for the notice period. However, due to exigencies of business,
the Company at its sole discretion may not agree to take the gross salary in lieu of notice and ask you to serve the entire or
part of the notice period. No such notice or notice pay shall be payable by the organization in case your services are
terminated on account of any misconduct by you.
2.10 In the event that you are transferred by the Company to another position (which may include transfer to a new role,
competency, or office) or location of the Company, the terms and conditions applicable to the new position or location
(including, but not limited to the compensation and benefits, allowances, entitlements, rules, regulations and conditions of
service of such new position or location) shall apply to you.
2.11 You will automatically retire on attaining the age of 58 years. The age as declared in your application shall be binding
on you. An extension, however, may be given at the discretion of the Company. You may be retired earlier if found medically
unfit.
2.12 While in the employment of the Company, you are in no way allowed to be employed by any other Company on a
temporary or part-time basis or offer your services with or without pay to any person, legal entity or public authority or to be
occupied in your own business without the prior written consent of the Company.
2.13 You confirm that you have disclosed fully to the Company all your business interests whether or not they are similar to
or in conflict with the business or activities of the Company. You agree to disclose fully to the Company any such interest or
circumstances which may arise during your employment.
2.14 You will be required to effectively carry out all duties and responsibilities assigned to you by your supervisor and
authorized by the Company to assign such duties and responsibilities.
2.15 All Company Assets such as including but not limited to Laptop, ID Badge, Corporate Credit Card, Headsets and
Adaptor etc. needs to be returned on or before Last Day of Employment (LDE). The employee must return the above
mentioned and applicable Company assets upon demand. The employee must abide by the clauses of Undertaking Cum
Declaration signed by him at the time of issuance of the Company assets. In case, employee does not return any Company
asset before LDE, the Company shall be entitled to injunctive relief and to specific enforcement of the terms and provisions
hereof, in addition to any other remedy to which the Company may be entitled at law or in equity.
Signature of Candidate
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CONCENTRIX
2.16 You are expected to maintain an acceptable level of performance during your tenure with the organization. Failure to
meet expected standards may lead to initiation of Performance Improvement Plan and/ or termination in case of no
improvement in performance.
2.17 The company will work 7 days a week, 24 hours a day. You will be required to work up to 48 hours a week and such
other hours as may be reasonably required to complete your business duties. Your weekly off may not necessarily be for 2
days and not necessarily be on Sunday.
3. Confidentiality
3.1 The position held by you is of a strictly confidential nature. You shall not disclose to any unauthorized person, either during
or after your employment with the Company, any information about the interest or business of the Company or any affiliated
Companies or any information pertaining to their clients and/or with the end consumers of our clients - the information you may
have acquired while in the employment of the Company.
3.2 You shall not communicate to public papers, journals, pamphlets or leaflets, any information or documents, official or
otherwise relating to the Company except with the prior approval of the Company.
3.3 Upon separation from the Company, you shall return to the Company all the assets and property of the Company
(including any leased properties), documents, files, books, papers, memos or any other property of the Company in your
possession or under your control.
3.4 You will abide by the information security policy of the company and all the rules and regulations contained therein.
3.5 Your individual remuneration is purely a matter between yourself and the company and has been arrived on the basis of
your job, skills specific background and professional merit. We expect you to maintain this information and any changes made
therein from time to time as personal and confidential.
3.6 Information pertaining to the Company's operations shall remain confidential and safeguarded by you. On joining the
Company, a formal agreement to effect non-disclosure of confidential information and intellectual property etc, shall be
executed by you.
3.7 During the course of your employment you may come across a lot of information related to the clients that the Company
deals with and/or with the end consumers of our clients; any such information is strictly confidential and you shall not disclose
it to any unauthorized person.
4. The Company expects you to respect all matters, which are Intellectual Property Rights of your current employer, and
strongly discourages you to bring in to the organization, manuals, documents, papers, memos, and files etc., which are
classified.
5. All communication between the employee and the Company shall deemed to have been effectively served if delivered to
you personally or sent to the current residential address already mentioned here in the letter. You shall inform the Company
about any change in the residential address in writing within 3 working days and get the acknowledgement. In the event of
failure on the employee's part to discharge this obligation, the service of any communication shall be deemed to be complete
and effective on the address mentioned herein.
6. This appointment is based on the information supplied by you in your application for employment and will otherwise be
treated as null and void if a material error, in the Company’s opinion is discovered and/or due to non-disclosure of relevant
information about you to the company.
Signature of Candidate
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7. The Benefits provided by the Company as outlined herein and in the Company policies are subject to change at the
discretion of the Company.
8. Your continuance in employment is subject to your maintaining clean criminal and financial records.
9. Breach of any of the above terms and conditions will render you liable to termination of your employment without notice
or compensation thereof.
10. You may be required to travel on Company work and you will be reimbursed expenses as per Company policy.
11. “Female employee will be eligible for all the benefits, as applicable under the provisions of the Maternity Benefit Act,
1961, and the Rules made there-under, as amended from time to time.
12. Any and all of the terms and conditions of service may be modified or changed at the Company's discretion.
It is highly recommended that before you begin your journey with Concentrix, please visit the website www.concentrix.com
The impact of today's technology and pace of change is tremendous. We hope you're as excited as we are to play a part in
that revolution. At Concentrix, we're changing the world every day and we will be delighted to have you as part of our team.
Please sign the copy of this offer letter and return it to us as an indication of your interest in joining us on the given date.
Please note that your employment stands confirmed only after you complete your joining formalities on the reporting date.
This offer is liable to be withdrawn based on business requirements at any time prior thereto.
The terms of this offer are strictly confidential between you and the Company.
Yours sincerely,
Signature Not Verified
Digitally signed by DS CONCENTRIX 4 IH/ERVICES INDIA PRIVATE LIMITED
Date: 2024.09.08 21:42:35 +05:30
Reason: Concentrix Hiring
Location: Gurgaon
Authorized Signatory (Please Sign above)
I agree to accept employment on the above-mentioned terms and conditions. I will report for duty on 31/08/2022.
Candidate Name : NAVEEN ___________________________________________________________
Candidate’s Signature : ___________________________________________________________
Date :_______________________________________________________
CNX/REC/ART/AGHR/AFTE/6.4
