E-Commerce
Short Answer Questions.
1) C2C
C2C stands for Consumer – to – Consumer.
The C2C Model of E-Commerce is a model in which a consumer sells products and
/or services directly to another consumer.
It is a business model where two individuals transact or conduct business with each
other directly.
2) Online Trading (or) E-Trading
E-Trading is the practice of buying and selling of trading securities electronically
through stock brokerage services.
E-trading services allow users to sign up over the Internet and conduct stock
transactions using a purely electronic interface on the web.
The various trading securities such as stocks, bonds, options, futures and currencies are
traded online.
3) M-Commerce
M-Commerce stands for Mobile Commerce, is the buying and selling of goods and
services through wireless handled device such as cellular phones or Personal Digital
Assistants (PDAs).
4) E-Business
E-Business stands for Electronic Business, is defined as conducting business on the
Internet.
E-Business is not just buying and selling but also servicing customers and collaborating
with business partners.
E-Business redefines old business models, with the aid of technology to maximize
customer value.
The term conveys that the business conducts its business entirely online.
5) E-Banking
E-Banking is also known as Electronic (or) Online banking.
It is method of banking in which the customer conducts transactions electronically via
Internet.
It simply uses electronic media to transfer funds directly from one account to another,
rather than by cheque or cash.
Online banking enables financial institution customers, individuals or businesses, to
access accounts, transact business, or obtain information on financial products and
services through Internet.
Online banking helps consumer to overcome the limitations of place and time as they
can bank anywhere and anytime.
6) E-Governance
E-governance, meaning 'electronic governance' is using information and communication
technologies (ICTs) (such as Wide Area Networks, the Internet, and mobile computing) at
various levels of the government and the public sector and beyond, for the purpose of
enhancing governance.
Basic Models of E-Governance:
Government-to-Citizen (G2C)
Government-to-Employees (G2E)
Government-to-Government (G2G)
Government-to-Business (G2B)
7) E-Advertisement
It is also known as online advertising.
It is one of many types of E-Marketing strategies which use the Internet to deliver
promotional marketing messages to consumers.
The purpose of using e-advertising is to publish immediate information that is not
limited by geographic or time constraints.
One major benefit of online advertising is that the advertisers can reach a wider
range of potential customers by connecting with them over the web.
It is also a lot more cost effective as you fund your advertising within the boundaries
of your own budget.
8) Firewall
It is a computer security system that protect your computer or your network from
intruders, hackers & malicious code.
Firewall ensures that uninvited guests cannot access your network.
By the help of a firewall, you can determine rules for which type of traffic can come in
and go out of your private network.
Examples:
(a) McAfee Internet Security
(b) Microsoft windows firewall
(c) Norton Personal Firewall, etc.
9) Network Security
It protects your network and data from breaches, intrusions and other threats. This is a
vast and overarching term that describes hardware and software solutions as well as
processes or rules and configurations relating to network use, accessibility, and overall
threat protection.
10) Anti Virus
Antivirus is a kind of software used to prevent, scan, detect and delete viruses from a
computer. Once installed, most antivirus software runs automatically in the background to
provide real-time protection against virus attacks.
11) VAN:
VAN stands for “Value added Network”.
It is computer network that uses a public telecommunication infrastructure such as the
Internet to provide remote offices or individual users secure access to their
organization’s network.
12) SSL
SSL stands for Secure Socket Layer, it is standard technology for securing an internet
connection by encrypting data sent between a website and a browser (or between two
servers). It prevents hackers from seeing or stealing any information transferred, including
personal or financial data.
13) Digital Signature
A digital signature authenticates electronic documents in a similar manner like a
handwritten signature authenticates printed documents.
This signature cannot be faked and it claims that a named person wrote or
otherwise agreed to the document to which the signature is attached.
The recipient of a digitally signed message can verify that the message originated
from the person whose signature is attached to the document and that the message
has not altered either intentionally or accidentally since it was signed.
14) E-Payment System:
E-payment system is also known as “Electronic Payment System”.
It is a subset of an e-commerce which includes electronic payment for buying and
selling goods and services offered through the Internet.
E-payment refers to paperless monetary transactions.
15) E-Cheque
It is a form of payment made via the internet.
It is an electronic version or representation of a paper cheque and designed to perform
the same function as a traditional of a paper cheque.
The only difference between normal paper cheque and electronic cheques us that e-
cheque is an online version.
16) E-Cash (or) Digital Cash
E-Cash is also known as “Digital Cash”.
It is system of purchasing cash credits in relatively small amounts, storing the credits in
your web application accounts like Amazon & Flipkart, and then spending then when
making electronic purchases over the Internet.
17) Electronic Funds Transfer (EFT)
EFT stands for “Electronic Funds Transfer”.
It is a system of transferring money from one bank to account to another without any
paper money.
EFT transaction involves a computerized network for transferring money to either
among accounts at the same bank or to different accounts at separate financial
institutions.
18) Smart Cards
It is credit-card sized hardware device with a built-in microprocessor and memory used
for identification or financial transactions.
A card reader configured to accept data from that card can read the information stored
on a smart card.
Smart cards find applications in a wide variety of fields including banking industry,
computer security systems, wireless communications, satellite TV access or even
government identification.
19) EDI
EDI stands for “Electronic Data Interchange”.
It is the computer-to Computer exchange of business documents between companies in
standard data format using networks, such as “Value Added Network (VAN)” or
Internet.
It replaces the “Paper based exchange to “Paper Less Exchange” of business documents.
20) Types of EDI.
There are different types of EDI’s. They are:
1. Direct EDI (also known as Point-to Point EDI)
2. EDI VAN (Value Added Network)
3. EDI via AS2 (Applicability statement 2)
4. Web EDI
5. Mobile EDI
21) Non-EDI System
The non-EDI data either does not contain sender/receiver IDs and document types or
includes that information but not in defined locations. This data cannot be processed the
same way as EDI data and is simply routed from sender to receiver without any additional
processing.
22) E-Marketing
It refers to utilization of Internet or any other electronic media for advertising and
marketing efforts to draw traffic to your business.
It is digital advertisement that target Internet users.
Businesses and product manufacturers use e-marketing to build a brand image and
market products and services to consumers.
23) Banners
Banners are the creative rectangular ad that are shown along the top, side, or bottom of a
website in hopes that it will drive traffic to the advertiser's proprietary site, generate
awareness, and overall brand consideration. This type of visual banner-style online
advertising is a form of display advertising.
24) Search Engine
It is tool that enables users to locate information on the World Wide Web.
A Search Engine copies WebPages, stores information about the content on those
WebPages, and uses that information to respond to a search.
When a person enters topical words into search engines to find product or service
information, the search engine presents a list of web pages with sites ranked according
to relevance.
25) SEO
SEO means Search Engine Optimization and is the process used to optimize a website's
technical configuration, content relevance and link popularity so its pages can become
easily findable, more relevant and popular towards user search queries, and as a
consequence, search engines rank them better.
26) Email Chain Letters
It is a letter (or) message, often with a promise of money, sent to a huge number of
people, asking each recipient to forward them to as many other people as they can.
A chain letter is text that advocates its own reproduction: “Please copy this message
and send it to 10, 20, or 30 other people.”
Essay Questions.
Unit-I
1) What is E-Commerce? Explain the advantages and limitations (Disadvantages) of E-
Commerce.
2) Explain the classification (or) types of E-Commerce in detail.
3) Explain in details about E-Commerce Applications.
4) What is E-Learning? Explain advantages and disadvantages.
Unit-II
5) Explain about Architectural Frame work of E-Commerce.
6) Define Protocol. Explain about TCP/IP, SMTP and SHTTP.
7) What is Encryption? Write about various Encryption Techniques.
8) What is Cryptography? Explain different types of Encryption
Unit-III
9) Explain the Mercantile Process Model from the consumer’s Perspective.
10) Explain the Mercantile Process Model from the Merchant’s Perspective.
11) Explain the types of E-Payments.
12) Write about the advantages of Electronic Payment System.
Unit-IV
13) Explain EDI types in details.
14) What is EDI? Explain about the benefits of EDI.
15) Explain the different applications of EDI in business.
16) What are the various security and privacy issues of EDI.
Unit-V
17) What is E-Marketing? Explain 5P’s of E-Marketing.
18) Explain about Applications of 5P’s.
19) Explain about E-Marketing Techniques.
20) Explain about the different E-Advertising Techniques.
21) What is Search Engine? Write about Search Engine Optimization.
22) What are online coupons? Write the advantages and disadvantages of online coupons.
23) Write about role of Digital Marketing.
