•- - -- ,

PROJ ECT REPORT

ON

0
.-\ STllDY OF CONSU~IER PERCEPTION TO\VARDS CREDIT
CARDS"
WITH SPECIAL REFERENCE TO

~~1NDUSL.-\ND BANK"

SUBMITTED TO

SIIIYAJI UNIYERSITY, KOLH..\PUR

FOR T HE PARTIAL FULFILLMENT OF THE REQUIREMENT FOR

THE A WARD OF THE DEGREE OF

MASTER OF BUSINESS AD:\IINISTRATION (MBA)

BY

MRS. SA\\'ANT SHEETAL HARISH

UNDER THE GUIDANCE OF

MR.JSIK..\M 11..\RSHAL

~IBA. M. Phil.

THROUGH

THE DIRECTOR

KRISII~.-\ FOU~D..\Tto~·s

J.-\ Y\\'.-\NT l~STITUTE OF :\IANAGE~IE~T,

\\'.-\TII.-\R-K.-\1~-\D

2023-202-'
 V. r1t:. hri11 I <,uritJ11t11m Mnl1t11i,ur Kn
rnd'~
., . f~ ::- ;AVWANT INS~ :·II II!', ~, ,:' ,~t I'/ (~•~
~-:\ _.,,.
....... ---.i tv1 .I' I, WATIIAR· l{ARAD.
1
1

' (/,r , 1 /J (1fif>t ~•f,t", fA,rtif1tiil lr1t,l1t11tt1)

·-.:~fY' (/.1(., r[ l·r+r 1 , , ,,,, /,ff1li11h1tJ ft,
f ;hi,/hJI lJrtiVhft:;tly, KtJlt1111 ,w)
_,..,,,flt .. ,-, c~t fh, 4fJ, 4t , ''1)(1', f~:1r1(Jl 1 1r'J Hi1_Jh1N,1/
, WA fll/l fl.
r,;I, f r,1 fir, , (>2 HA ~f;'~' ,(lJ, ~l;' :I;(}(), Wi1t>t-.1tt1 fol. KLHl.ld, [),ct. Sllt ttrtl .
: www.kfjrn .u,r1
1
Crri:,,I : vr,~t,r1,1k,tsr1tJ,1fit,r,:,,rJ<, /@(Jrt1111U;v
rt1
Oat» : /~ / J\ I 202 ?,

INS"f rnrr •: JH:c;o MM t.:NUA'f ION

Thh h tr, certify th:,a. MJ~S MU~J:'r

Af., HAf<fSff SA WANT a b<,nuficd
student
>"-.r!:t:.i i.-1 ~fB A IL ~Jie ha1 (;(,rr,r>fc
i.td prr,j e<-1 rt~,rt titled 0 A S'f'lJUY (W
CONSIJM~~J<
I'[R C[Y I10-" TOWARDS ( ;ku
,n c:AklJ~if w,th ~pccial referer,c
e u, "INUUSINO
BA."K ASDH tRJ~ MCMHAJ! ' und
er the iuid~r,cc <> f MR . ffAkSffAI
, J) NIKAM
~.:.:-::~tr,ril1 :s-r.d <>hf-,rriir11;1.J u, ~hiv;,ji
t!niver~.ity. K<,lhapur for p<Jtcntica1 fulfillm
ent (>f the
:~,.::~:..er.1 d . the ~m1rd d
the f>ew-ec <>f MAS'f ~~kS 0'1'
HlJSIN( :SS 1
A!J!,U-'"JS1l (A11 0,._.,,

.x1
rf P ff!1ctovW-\1\ -
r
Jayw-ant rnstitute of Management
Wathar-Karad
 -
--- - - --

<;t II llE f'Flll'll;'lf 'ATE

'l'llitj II$ Ii) L'L'tlily th,\l MRS, sA,VAN r SHE}:TAt, llARISH h3i- ~{!mrk1.:'J
1 1w1P'"I', I,, pqtl l\l) 0
A STllllV OF ( '()NS\11\IFn Pl.'.IU' F.ll'f)ON To,v_-\ RDS CR.EDIT
I
I
c'/\UU~" wllll ti pl·d,1\ rd·i.·1,'1h' t' I,) "INO\ lSI .ANll l\:\N1'.~ \llh k'r m \· ~md~"'l~
• -

::,,:ti I!) fo, ·1i II d y'

'I Ii,! p1 ,ij,·d WlH h h qf ,)rip,i,rnl rn\ll\rt' nthi n,,t "'''l'''"i ti\'11'\ ~my '"thc."r "~lfr.r pr0_ii;-~
wc11k 1111d 111 f11llll\.l Ill) pull l)f th"~1m1j"'L'I \\iii\ h~ :rnhmitt,,,\ "' :rny \1n1Y~TY J~ 3 fuJl J'!!,-ria:l
foll,lhn,:11t ,~,111d11i,rn l~)I' p,1:-i:-iin!;\ ,my t'X:\min:\th,n, ,.

~
1\1 R.Nl "-A1'1 ll.-\RSH.-\L
 lnduslnd BanJc
Date: - ()6/ 11/ 202:~

'f'O WH()MS<)EVEJl IT MY CONCERN

'/ hh i-, to certify that .\fr.s. Sa want SheetaJ Jfarish Student of

.Jaywant ln~titute oL\1anagement, \Vathar-Karad has successfully
complctcd Indu\triaJ training projct1 work in MBA II "A Study of
Con~umer Perception Towards Credit Cards" in our Organization
from 25 th .July 2023 to 25 th September 2023 during this period we
found that he was ~inccrc, I foncst and I fard\.1,·orking.
\Ve whh him aJJ the bc~t for his future endeavors and hope he
wiJJ have succc:')~JuJ Cd.Teer.

For Jnduslnd Bank Limited,

~,Jf.- ·
Keyur Shah
Talent Acquisition

~(()) Human Resources

( , l) Near by hig factory Mumbai· 400093

1
' d) ()
-
l 7 ,-.
'
.__.
'-9+91 7977282507
 D E C L A IU T IO N

To,

) The Director,

) Jaywant Institute of M an
ag em en t

Wathar-Karad

Respected Madam,

I, the un de rsi gn ed he re
by declare that the pr
oject report titled, "A
CONSUMER PERCEPTI STUDY OF
ON TOWARDS CRED
IT CARD" with special
"INDUSLAND BANK" is re fe re nc e to
submitted to SHIVAJI
UNIVERSITY, KOLHAP
the fulfillment of th e UR, for
re qu ire me nt of the aw
ard of the degree of
administration, un de r th e Master of bu sin es s
gu id an ce of MR.NJ KA
M HARS HAL.
The project work is of or
iginal nature and I assured
that the content in this pr
not been copied from an y oject ha s
ot he r project report subm
itted to any other Universi
ty previously. .
I understand that, an y su
ch copying is liable to
be punished in a way th
authorities deems fit. e University

Place: Wathar-Karad

Date: ~
M RS . SA W AN T SH EE
T AL HA RI SH
 AC K.' iO \V LE DG E. \IE ~T

hr tr.e wu_.c-:~~fuJ v,mpJctfr1n uf

thi.~ project TL-p<Jrt, I am indebted
to many. Th e word
1'J-,i;::'ik Y11u " h mu(.,h Ic--,.s for the W<.
m h "Encouragement" whic.-h I received from the people
•;.'r/J r,.~flt m~ e fod CtJTnfortabJe & made many 1
things simple for me.
f ir·,t uf ill I WCJuld lik e to (;()
nvey my sincere gratitude to the
authorities of
J\I JlS L\ \I) P,,,\.\K for granting me
the opportunity to undertake this
project in their

J ~h thi , ow mu nit y to express my

hea
rtfelt gratitude to lh . SHITAL
S\\ 'A ~T Fo r
g;•,·;;-,g r;,e ~ opportunity to urJdergo
sumrne,-r training. I gracefully remem
ber the gui dan ce &
~-f;;;r~-::(;n cxa-nded by who gave an
opportunity to work under them,
IXDUSLA.ND
BA \K

}J t;,.e for mv5>t, I am thankful to our Ex

ecutive Director Dr. V.:M. Bahar
Sir and Dr.
lf. ,\ fomin ,\fadam for given me
permission to do this project

·;:,~ u ,/-:--J '.:.:ze '-'f Credit in prepar

ing this project report goes to my
gui de ~IR.~IKA~I
H-\Y.SHAL ·i,l<J ~J'l,'1y5 my inspira:tfo
n in making the project a successfu
l one.
::.;.,'.:---~;;J t:-~ :;b , f owe to my par ent
s, & to all of my near & dear wit
hout support this
';:·,:;:::, ·;.-,),.!'!:/t t, · c bc<.,-n a suca-ss,
41 Last but not the least thanks to those
who sacrificed their
 INDEX
TOPIC PAGE NO.
cHAPTER NO.
INDRODUCTION TO THE STUDY & 1-4

METHODOLOGY
1.1 Introduction
1.2 Management Problem
1.3 Statement Of Problem
1.4 Objectives Of Study
1.5 Important Of Study
1.6 Scope OfThe Study
1. 7 Research Methodology
1.8 Limitations Of The Study
2 THEORETICABACKGROUND 5-10

3 COMPANY PROFILE 11-18

3.1 Introduction to the organization

3.2 company vision, mission,
3.3 Objectives of the company
3.4 Statistical information
3 .5Board of director

4 DATA ANALYSIS AND INTERPRETATION 19 -28

5 FINDING , SUGGESTION, CONCLUSION 29 - 31

r---_ _ _ ___J__ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _t - - - - - - - - f
APPENDICES 32-33
:--:-----1
_ _ _ _ _ _ ___J__ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _------t------::

BIBLOGRAPHY 34
 LIST OF TABLES & GRAPHS

Title Page No
Table
No
4.1 Gender of Credit card user 19

4.2 Age group of credit card users 20

4.3 Your annual Income 21

4.4 Which area they belong 22

4.5 Occupa tion of credit card user 23

4.6 Which Bank Credit card you use 24

4.7 How long have been you using the Credit card 25

4.8 Why hav': you chosen this bank 26

4.9 Are you satisfie d with the services providing by your 27

bank

Are you satisfie d with Bank's Services 23

4.10
 CHAJYf.E H. NO l
IS'J HOH L'CTJON OF THE STUDY
.• ;'• '/ ~fJVtCll< J'',;
, J

>:,::.::.::J~ :';:~...£., ~ ;,:';:::i:,.1. ;n.t n:.:.:J;<:: in India's financial services sector, has emerged as a
1

:~~:~~ x.t:.::::? ~'.1J._-:,;<J:;r~ for approximately 35 million customers across the

pn,.1vjd<;;r

r;;::i:i::... ~;;;.:: i :.,';:-:.:7-t::,,t;:;~5·,e r~ge (Jf products and services, the bank caters to individuals,

.,q.:- :.:.,:-_;i'.''."~·./x:~ . ·. ~:~r; :,.:) g<F,<;;JT1.,"J1i:nt entities~ and PSUs. Boasting an extensive banking

,,:: 1 _,.,, ·.: :0'/2 :.-xi.::'."/;J,,~ <'..:1d 2t.S75 ATMs spread across India, Induslnd Bank ensures
;:,,:· ~__:,~ _:i.:..:-~.:~ :'.1 ;;::~~:~] <:.erYices even 1n remote locations. Additionally, the bank has
~ -~:;:: ~.:.;::e: :~r-~...1::-:.~in~ <:.:::Tc~ fo London, Dubai, and Abu Dhabi, thereby expanding its
1

f- ,t""_;;i :~c:.. ::-.1i~!:-,,-; B~J;: b~s ~tabfo,hed itself as a leading financial services brand in
rr:.::i:.. ::;-.::~~¥ ;'., ::-e ,:j·.-e;-<,e n~s of millions of customers. With its extensive banking

~---:fr_ .:..:c;,:-~~J!frt: 7,v:::.1e✓1 offerings, and commitment to customer-centricity, the bank

::,-:::1:1.:..f:! 1: ~;::,-.J-.:.-~ ~:.fric:.;~1s a~d businesses across the country. Through its credit cards,

.,:.:-...::.. im: -.';1.-:o~ ~;:.;:~ !Jr;] :.dons, Jnduslnd Bank plays a pivotal role in shaping India's
---.--.✓~~ -~-,s., :---
--......,...~ .,.~_,,.,,,,_,Y.,,
'.~-:-----~ ~ ~..,_rr.,J.,...,....,,..,..,.i;;
-:::;;._J...,,. .. ,_.,.,, ,.,...,~...,~ eco'1"·mic
.. growth.
v.J

-~~ .:: ~:•;,.·1:-•~ ;,:?~:~1y c:f e,-;-t;e:it c;~ ds being used as a mode of payment as opposed to
:'.::-:- .;..r/4:::. :/ ~... ~~'! J±e ea~b ~d (;heq ue, The credit card offers the users the benefit of
.1:..:~.-::--:~:i- v,.,,.,:, ~ _.;: -<-~ ,:, ~ . ~,..=.-1-
~ "';-",J-·
,.._: ... h?.\'illg the bw-den of carrying cash. It also offers access
itJ- .,,.,,., ,; ,,,,,--.. ;,
.n,,,.,...,,.J,,, ,....J. .u-

~.-✓:t• ~~ .,.,.1,J, +he efaborate paperwork involved in case of a loan. As

:
, • .,,.. g ;.,,) g"..-1-.-n·
,._,
J . ,/ .,/-9.
,. • ·
).-,1. ,. .,..;",::r·),·:·..,..
.. .,
J A,.....U. J.J

~:1: ~--::..-::r: z~ :·•<1:::-~::!:;, i:;:'.i:J :..t~e b~s exp~ded around the world, credit cards have become a

.-i,, ·es as we11 as a method of money transmission.

~-'J,..•' .,. ~er p.ZC.:llas
•·.%· _... , · .. , .t !' - ,
• • ,. ,.. , . ,. . .
, .,
~ .,,. • ✓.~-.J.,,,,,... __ -:;_ ., ~,..., .,._
, -.,.~ j,,4, _ ~ - -· · - ~ V.

Page J
 , ,t \~ .\CFl\ffN I' l'IU )llf .t•.,\J
I ••

111 1 111
llll' '1.111.11'.l' rnl " l.ttiri1~ ~· P111 l1l1·111 r1·uui1111cr,1 ,,t <jlJ:ilifiCJJ <: taff th~ <1rg.<:nization
11 , 111~·,r,1 •,l· 111d 1111 d
,111 11' 1' ,h li v,r y ,,,,,1;1,al ,,l,1y ,1111J w,11,l 111 d(;·,cJ,1p it fvr the better
1111 1'11 ,H•111r11 I ol ~1.uulard of wo, k f,,1<.c, ·1lie \twly C',,1,tcrn will hdp the urganiz.ation to
111
i, 11 ,,, 11 rlir 111111 1,llll'.c of ~.rudy of rtnui1111u1t rm,1.,c•i'I, Mti.l'iur<;1 t,,r reducing problem like
rmployrr 's 1t1111ovrr low workpl,Kc pr,,dulliYily ;,r,tJ <.:u·.!(nncr maximum problem increase
thl· p\-rta ll dfirinwy of l>ank ini~ ~10 tl,c titllc (Jf 1,tudy ha ,1f thc rc<.:n.itmcnt pr<><:(.."'>S.

1J ~·1;\ 'I L/\1 b",'l OF l'l<OIU ,EM

Tlic ~twly ;illl'lliplc.; lo dccir,licr Ilic i11fluc11lc ,,f a;~c. tcwk-r, ir1u,mc, l}p<: of U'>Cr and credit
tard ownrr~liip ,,11 the lrcquc11cy c,f w~i11g ucd,t <.:i.Jnh a1; a mode of payment as well throw
light on Ilic major purd1a:,c ~i tu,11iw1~ in wliid1 <..n.:dit (;Jrd ta,J!dcr., frequently U5c credit cards
for payment.
1.4 0B.Jl-:CTIVJ•;S OF STlJf>Y:

I. To know the reason~ for u,ing ucdit card1.

2. Io il'>~css tile inf1u<..,1cc of <k1no!7i1pl1ic vuricJhk-; like age, gender, income as well as
<.:rcd1t e;mf ,,w11crsJ1ip w1 tfic U',i.ltc frcqucm:y,
3. ·1" know tlic Cw~ll,rncr !'iati,foctic,n rcgJrdiug tlie credit card,
15
• l\Jf>OlnA~T OF s·, (Jf)y·:

1
l In lr,c tJrg;sni z,1ti,,n to irnprnvc the rc<.:ruitm(.,-nl Procc~s,
:' ·r,, \ru,Jy 1TJ<.1y help to ,1d1icvc die orv.,11i1ution t 0 uls,
', "l:.i\ h,,j1;e,1 will be u·,cfuJ for future rcft·n.·ncc.

'"' \('>l't Of 'J HJ-: !ff IJUY:

.

,.,._.,; . ;., , . ., d , Evolution and growth of card,

, •. , . ,, ') .,, I fr. t, ,r y ', f c;,r,h, h:at urc "f Car ': ,. . nd Em irical Li tcrature.
-~ . . 11 . , ., CiJrd Jfl Jndia a p
~. ~ .~. ,., ' '-tvlit umJ ~1fojfJr hm,k1t Vi\U Hlo • , d • credit cards .
. / .,.,,, ,:, I• • I f ·u11,1c·r pcrccptwn towar s
, · · 1-•,; 11,:,inly fiJ1.,;u·,1,;·; w,' f<..1:.ii'JCl•J~JIJ'>
,J I

. '•J ·,11' ., . , . WATIIAI<, KARAD Page 2

• ,lf11n1:,,1, t~/\!JA< itMJJH
 ~lllA l'l<CHi lV\ M M H Sf lf VAJf lJNIVERSl'fY, KOLHAP L'R

1) ( ~t•ogruphkul Srnpl!
I hl' < h'Pf,f'IIPlii f 11I scopu of Ilic study clc,tls with fn<lusland Bank, Maumbai.
,l) ,\1111lyfk11I St'OfH.!
11 11., 111111lyti l:11l S(:opc ol' lhc l11hlc, pie- chart study wag based on anal ytical of data and to
inll'l'jll'l'I of duta.
t.7 IU:~Ht:Al{CII Ml1:TIIOl>OLOGY:
I lh•st•11rd1 cksl~n
II is lhc li"11mcwo1 k of rcSl\arch methods and techniques chosen by the researcher,
2 Nall1n• of study
lhl' 1111h11'l' ol' stud y slates us descriptive cum analytical.
.1 Nnlun.• of cli1tu
Tiu: study is huscd on primary data and secondary data.
4 Soun·c of duh,
Primary data is collcctcd through questionnaire which is suitable for this study and secondary
data arc wllcdcd from different websites.
1.8 SAMPLE 1>11:Sl(~N:
8nmpli11g is II full(lnnwnlal part of statistics. Samples arc collected to achieve an
111ukrst1111ding or n population because it is typically not fcasibJc to observe all members of
lhc pop11lation,
I Nntun• ol' population
t'1tdit rnrd WH.irs in Mumbai metro city.
2Snmplc unit
Sa111pl\l unit is ncdil card usurs in Mumbai.
3 ~h•Uw,ls of' snmplin~
1
(\ 11,·tni1.'lll'Csampling is us1.~d for sampling here, bccnusc credit card users arc comparatively
low in th~ nn:n ,
~ Slit• ol' snmplt•
.· Is I'm111l·d
Sun111l,1.: si,,l.l . up to I 00.

~----------------~~=~~~~~~;-;
J,\\·w\N~
' I IN~HlTtJTE OF MANAfil':l\·11'.N I \
. ,. VATIIAR KARAI>
'
P.1gc 3
 11
· -~V~E~R~S:,.:IT~Y~,~K~O~L~H~A~P~URiiiiiiiiiiiiiiii
\iBA ,,,_,R,~O:G~R~A_M_~_ _~--iiiiiiiiiiiiiiiiiiiiiiiiiiiiaiiiii._iiiiiiiii__s~1;.;.11~v~A:.J~IU~N:•

,ur,\TJONS OF TIIE STUDY:

J,9 JJ .

J. 11ic study is applicable only to the credit card holder. It is not be fully applicable to
other ca rJ holders .

...., During the collection of data, respondents are not responding with their full interest.

3. Jn some ca"ics the card holder is not fully aware about their bank credit card.
, - ..(.
• \ j • /'I.' (,l ~i~R~.\_\_l ._, _
H_: iiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii.iiiiiiiiiiioiiiiiiilliiiiiiii.........:,
_S .:.; ·.;_A~!
H:,:.1_.:_
\ J ~{;.""
; .~·~n
- • l Y · ~ l'-~
r:i
~ , ~ll"r"'
l~ { · • .:'._ 1.., ~~
~-~· ~,,~r~:::-
· ~.l. ~:;~
· r- ~.'-.
~-----

~
CIIAPTER II
THEORETICAL B..\CKGROl~D

~()IH 'CTJON
•II ' I
• ·h •,·*·r ~1.1ntai ns review o f literature. It is divided i.rn •0 .. x., 0 ,..., ..-. ;:;~ _ " _ -··-r-,; ....s
~, ' \. t L L ,. ~ r t.... - l ............... 1.. t' c...L '- --I.~

~,.,,frw,il re, icw about the topic history of card.3, f~wes cf car-3.. e--,i:iw:cr:.. ;=-:':\t-:!:l .:r:
•·· , _ 1
'J .
,r
,J d,i-.sitic:i tion of cards and second pi!.rt corr...~,..,
... ;" "' ...,.,....,.;..,..,
r u 1 ..-= · ; = "-&. J. .... '- '--4 ._ _ ' · ' - ,,.
-i...-r ... ~"" =--~=~
.J.....,~ ~ -.&. '- ... 1. _._.._._..__..
,;.••,· ·t. J l'arlicr about thi s topic.
~\':? ... ,LH. \.\.

...,,n>,CEPTUAL RE\'JE\V
,.. i rl I
l'\,,l Didionary an<l ll1csaurus defines - credit ca:-,,.,- ........._
... , ~'-,,r:;--r-
__ ~
,r ..., ..... :. .- ~-~ ,-r-
• :- !:" ....._ _ _...,;:_._ ..,
,r.-,~:::-
: "', -
-n
-·

,:,·J:t". Credi t cards arc innovative instrumcnt5 in t::e ;u-;a cf t:..-:ar:c:tl. ~ ,:..::!5 .: r:..:.-~ ~
,"t,r.:m1.·r~ial oanks. The concept of credit card5 was first c!e'""dq;e-.! ?ry □!.1:.t!:"3: - ..:I~ :c,·- ;,_.
f;;i:ik \ k\'amara , an American businessman v.ho fiJu:d f::::-.:3~!f 1~::::cu- c.:i.::;;i 1r 1 ·-~·~.:=:..:.
r,...,1rt fl1undc<l Diner's card in 1950. A credit card, a.i &.e r::ir::e :~, 4:c:u.:s_ ~ ii!S ±;::
,Jdh,1l,kr to enjoy credit from the issuing bank for a s~eci.5c ~cr:t:t! a::~ :.':e ~:. -,~
Ounng this intcrTcning period, the cardholder is allowed to ~e r:.e cir:! :er :r:.c:r.-.=~ ~~

!J HISTORY OF C-\RDS
1.
'ti
f.u L
l' ;JC'
k as the late J800s, consumers ar.d r.:erc ..i. :u:;..]
r- e,.,. - i:.., .....~ 'Tr("4·•-
.'L-• ..... ·=-·- = · · .-:l
~ ••. ..;..
·· - , - ~ ·
....... ~
---

:,,~,\·pt of credit, using credit coins and charge plata as C'.::r.e::c:i. fr w 15 ::er ·~ I .:=c~= - --·.:
1
•'t:tury ago that plastic payments as we know theo tc6y c~..r.:e l: '.V 1 '.! ,:r: :r:-~ 7::.: ::::.: ~
/::::-:iiin pre-plastic credit instruments were charge plates~cefa:Iciii -;::: ir.s- :i::J ~~ 0 =1~ -

!.4 ftr1-l -
., . RES OF CARDS _
!'.( featur, .f .... ; ..:-eaten.. ~~t :cir ±r n .=::::
. .. cs of modem credit cards such as owner me...ti....... • _. .
,r ·,-:-sa floor limit for its merchant establishment3~ conve::ience J!:1! ~~! :n ~ -_ ----
) 1. - .. .. • • - - . ... ::a:.
nd
.-<ids, \\·id , . .Je=e::i,!cce err re-.:..;.....cG ic ~ :c i ~
·~~. er usage or popularity all over the world acrl t. r __ ·.-
1
ng cost . - • ,.ess fer c....""'!'!,r cir"..-:-
. to the minimum have been a runawajl S"i-C ....
'

v , 2 1:J
 !$@14!4£41 ttt;li!Jl!.$ ;: li1$l

1," IVOLlffflM AlffO CIIUWJw o, C:,t.,,

The numhet ,,r <tod111111d ,W,,1 """' llllwt i,, ,_,,. 11 ,fliid:IWf
l,.ely 111 c11,dr, 111<11,,,,.• 1111,c,,,11111, tlll~. _ ,-, ,,,_ NII .,,,, ,,_._.,. INw•
_,,_,,_.._., it11•, 4 ~ Y
111
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iatUr, Kara

Sub:- .Joining Report..

I. \1r\ Sawant Shcctal I larish have join

ed in for Induslnd Bank Limited, Mumbai
·: ::e ~Jm mc:r in plant training from 25'hJuly
2023 for the project work be carried out.
I -.,.<,ul d be carrying out project work und
er the guidance and supervision of Keyur
· --~, llR. \1anagc.:r).
H.c title of my project wo rk is " A Study of
Consumer Perception Towards Cre dit

l ·,\1:!l Join the college immediately after

completion of my training i.e. 25 th
:~:::--
.:..1'. :r 2'J23 \\ ithout fail.

For lnduslnd Bank Limited,

~' iL J_1_,
Keyur Shah
Talent Acquisition
Human Resources

l PNA House 1st floor, Plot No 57 MIDC,

Andheri East,
Near by hig factory Mumbai - 400093

~+91 7977282507
 Sutao ""'

.,, 2-; p:-ogress Report

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·:::c0f Progress Report

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 GUIDE STUDENT MEET ING RECO RD

Student : SJt.0~1\.r $ ~
H~ 6l;i Contact No: 99 ~ 1 '2-.ft~ b~+
Guide: f(W', t1 Q ~ N ~ \CQ ~ w
Topic: F'1i sJ-ud ~ of (.C) f\ &\J r((\..QJy" pt.rfC.a.J'H Oi)
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Contact No:

1 \) (_µ 0 ~ ~',)- CQ rfd

Organization: i-"f\d us la l()d 'Ba 't\.K Contact perso n.

Designation ffiCl 'i\CL~ Conta ct No:

Sr. No. Date Description Signature of Signa ture of

Guide Stude nt
l
~ )q \io n Presentation of in plant training project
I
I
II
I
I

2 Submission of first draft

\
..,
Submission of second draft
J
U )o~, 2ciB
4
'),,\09 )w~ Submission of third draft
s Presentation of project work
6 Submission of final draft of project report.

Sr.No. Date
Description of discu ss

I 3
1o o'3)'2o~
i 4
\(, ~ 0
t\ 'l-0'2£
5

O\WV\ r
ctor
J J ~ uteof
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