AUDI OF SA A DIVISION OF AUDI (PTY) LIMITED
(Registration Number 1946/023458/07) (“The Company”)
MANUAL
in terms of
The Promotion of Access to Information Act
2/2000 (as amended)
(the “ACT”)
Compiled by the Legal Department
February 2022
With acknowledgements to:
The Department of Justice and Constitutional Development
Date of Compilation: 07/2002
Date of Revision: 04/2024
INTERNAL 1
INDEX
Paragraph No. Subject Page No.
Index 3
1. List of Acronyms and Abbreviations 2
2. Purpose of the PAIA MANUAL 3-4
3. Contact Details 4
4. The ACT 5
5. Purpose For PROCESSING 5
General Description of Information SECURITY
6. MEASURES 5
7. Company Records Classification Key 6
Description of Records Available in Accordance
8. with any other LEGISLATION 7
Description of the Subject, Records and
9. Categories of Records Held by AUDI 7-8
10. Form of Request 8-9
11. *Prescribed Fees 9
12. Updating of the Manual 9
*Note: The forms and fee structure are available on the Website of the
COMPANY, at: https://www.audi.co.za/
INTERNAL 2
1. LIST OF ACRONYMS AND ABBREVIATIONS
“CEO” Chief Executive Officer
“DIO” Deputy Information Officer
“IO“ Information Officer
“Minister” Minister of Justice and Correctional Services;
“PAIA” Promotion of Access to Information Act No. 2 of 2000 (as
amended)
“POPIA” Protection of Personal Information Act No.4 of 2013
“Regulator” Information Regulator
“Republic” Republic of South Africa
“AUDI” AUDI of SA, A Division of Audi (Pty) Limited
“PAIA Guide” The Guide provides information that is needed by any person
who wishes to exercise any right contemplated in the Promotion
of Access to Information Act of 2000 (PAIA) and Protection of
Personal Information Act, 2013 (“POPIA”).
2. PURPOSE OF THE PAIA MANUAL
This PAIA Manual is useful for the public to-
2.1 check the categories of records held by AUDI which are available without a person having to
submit a formal PAIA request;
2.2 have a sufficient understanding of how to make a request for access to a record of AUDI, by
providing a description of the subjects on which the Company holds records and the categories
of records held on each subject;
2.3 know the description of the records of AUDI which are available in accordance with any other
legislation;
2.4 access all the relevant contact details of the Information Officer and Deputy Information Officer
who will assist the public with the records they intend to access;
2.5 know the description of the guide on how to use PAIA, as updated by the Regulator and how to
obtain access to it;
2.6 know if the AUDI will process personal information, the purpose of processing of personal
information and the description of the categories of data subjects and of the information or
categories of information relating thereto;
INTERNAL 3
2.7 know the description of the categories of data subjects and of the information or categories of
information relating thereto;
2.8 know the recipients or categories of recipients to whom the personal information may be
supplied;
2.9 know if AUDI has planned to transfer or process personal information outside the Republic of
South Africa and the recipients or categories of recipients to whom the personal information
may be supplied; and
2.10 know whether AUDI has appropriate security measures to ensure the confidentiality, integrity
and availability of the personal information which is to be processed
3. COMPANY CONTACT DETAILS
Persons designated/duly authorised persons:
The Legal Department
Postal address PO Box 80, Uitenhage, 6230
Street address 103 Algoa Road, Uitenhage, 6229
Telephone numbers 041 – 994 4891
Fax numbers 041 – 994 5448
Electronic Mail address Info.officer@vwsa.co.za
Chief Information Officer
Name: Valene Peffer
Tel: 041 994 4891
Fax number: 041 – 994 5448
Email: valene.peffer@vwsa.co.za
info.officer@vwsa.co.za
Deputy Information Officer
Name: Hendrina Williams
Tel: 041 – 994 4891
Fax Number 041 – 994 5448
Email hendrina.williams@vwsa.co.za
info.officer@vwsa.co.za
INTERNAL 4
4. THE ACT
The ACT grants a requester access to records of the COMPANY, if the record is required for the
exercise or protection of any rights. If a public body lodges a request, the public body must be acting
in the public interest.
4.1 Check categories of records held by AUDI which are available without a person having to submit
a formal PAIA request on section 7 below;
4.2 Members of the public can inspect or make copies of the Guide (available in English, Afrikaans
and isiXhosa) from the offices of AUDI during office hours;
4.3 The guide is also available at the office of the Regulator, during normal working hours. The
contact details of the Regulator are:
Postal Address: JD House, 27 Stiemens Street,
Braamfontein, Johannesburg, 2001.
General enquiries: enquiries@inforegulator.org.za
Website of the Regulator: https://www.justice.gov.za/inforeg/
5. PURPOSE FOR PROCESSING
Please consult the relevant privacy statement which deals with the purpose of processing
personal information by the company.
Transfer border of information may take place from time to time and AUDI shall ensure the trans-
border transfer takes place in accordance with legal requirements.
6. GENERAL DESCRIPTION OF INFORMATION SECURITY MEASURES TO BE IMPLEMENTED TO ENSURE
THE CONFIDENTIALITY, INTEGRITY AND AVAILABILITY OF THE INFORMATION
AUDI employs information security, technical and operational measures in compliance with VW
Group requirements as well as international and local standards
INTERNAL 5
7. COMPANY RECORD CLASSIFICATION KEY
Classification
No. Access Classification
1 May be Disclosed Public Access Document
Request after commencement of criminal or
2 May not be Disclosed
civil proceedings [s7]
3 May be Disclosed Subject to copyright
4 Limited Disclosure Personal Information that belongs to the requester of
that information [s61]
5 May not be Disclosed Unreasonable disclosure of personal information of
Natural person [s63(1)]
6 May not be Disclosed Likely to harm the commercial or financial interests of
third party [s64(a)(b)]
7 May not be Disclosed Likely to harm the Company or third party in contract
or other negotiations [s64(c)]
8 May not be Disclosed Would breach a duty of confidence owed to a third
party in terms of an Agreement [s65]
9 May not be Disclosed Likely to compromise the safety of individuals or
protection of property [s66]
10 May not be Disclosed Legally privileged document [s67]
11 May not be Refused Environmental testing / investigation which reveals
public safety / environmental risks [s64(2); s68(2)]
12 May not be Disclosed Commercial information of Private Body [s68]
13 May not be Disclosed Likely to prejudice research and development
information of the Company or a third party [s69]
14 May not be Refused Disclosure in public interest [s70]
6
INTERNAL
8. DESCRIPTION OF RECORDS AVAILABLE IN ACCORDANCE WITH ANY OTHER LEGISLATION
Category of Records Applicable Legislation
Memorandum of Companies Act 71 of 2008
incorporation
PAIA Manual Promotion of Access to Information Act 2 of 2000
POPIA Protection of Personal Information Act
9. DESCRIPTION OF THE SUBJECT, RECORDS AND CATEGORIES OF RECORDS HELD BY AUDI
Departmental Records Subject Classification No.
Communications/Public Product Information 1
Affairs Division
Public Corporate Records 1
Community Trust Records 1,6,7,8
Media Releases 1
Environmental Department Environmental Policy 1
Environmental Records 11,14
Human Resources Division Staff Records 4,5,9
Employment Contracts 4,5
Policies and Procedures 4
Health & Safety records 4,5,8
Financial Division Audited Financial Statements 12
Tax Records (Company & Employees) 12
Motor Industry Development Programme 12
Records
Asset Register 12
Management Accounts 12
7
INTERNAL
Legal Department / General Contract Documentation 6,12
Company Secretarial Trade Marks 1
Statutory Records 12
Marketing Division Market Information 12,13
Customer Information: 1
- Product Brochures
- Owner Manuals
Field Records 4,12
Performance Records 12
Product Sales Records 1
Marketing Strategies 12
Customer Database 12
Dealer Franchise Documents 6,7,12,13
Production / Logistics Production Records 12
Production Engineering Vehicle and Components Specifications 3,12,13
Engineering Records 12,13
Quality Quality Records 12
10. FORM OF REQUEST
To facilitate the processing of your request, kindly:
1. Use the prescribed form, available on the Website of the COMPANY at the following
address: https://www.audi.co.za/
2. Address your request to the Legal Department.
3. Provide sufficient details to enable the COMPANY to identify:
(a) The record(s) requested;
(b) The requester (and if an agent is lodging the request, proof of capacity);
8
INTERNAL
(c) The form of access required;
(i) The postal address or fax number of the requester in the Republic;
(ii) If the requester wishes to be informed of the decision in any manner
(in addition to written) the manner and particulars thereof;
(d) The right which the requester is seeking to exercise or protect with an
explanation of the reason the record is required to exercise or protect the
right.
11. PRESCRIBED FEES
The following applies to requests (other than personal requests):
11.1 A requestor is required to pay the prescribed fees (R50.00) before a request will be
processed;
11.2 If the preparation of the record requested requires more than the prescribed hours (six),
a deposit shall be paid (of not more than one third of the access fee which would be
payable if the request were granted);
11.3 A requestor may lodge an application with a court against the tender/payment of the
request fee and/or deposit;
11.4 Records may be withheld until the fees have been paid.
11.5 The Fee Structure is available on the website of the COMPANY, at the following address:
https://www.audi.co.za/
12. UPDATING OF THE MANUAL
The Chief Information Officer will on a regular basis update this manual
9
INTERNAL
