Training Manual

INTRODUCTION
BRAZILIAN WAXING
Brazilian waxing is a type of hair
removal that originated in Brazil and
has become popular worldwide. The
procedure involves the removal of all
or most of the pubic hair in the genital
area. Brazilian waxing is a popular
service in many salons and spas and
requires specialized training to ensure
the safety and satisfaction of clients. In
this training manual, we will provide
detailed instructions and guidelines for
performing a Brazilian wax.

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Preparation
Before performing a Brazilian wax, it is important to prepare the client and the workspace. The
following steps should be taken:

Consultation
A consultation should be conducted with the client to determine their expectations and to discuss
any health issues or allergies that could affect the procedure.

Sanitation
The workspace should be cleaned and sanitized using a disinfectant spray or wipe. All tools and
equipment should be sterilized.

Pre-waxing Care
The client should be advised to avoid shaving or using depilatory creams for at least two weeks
before the appointment. They should also be advised to avoid sun exposure and exfoliation for 24
hours before the procedure.

Pre-Waxing Products
A pre-waxing oil or lotion should be applied to the skin to prepare it for the wax. This will help to
minimize discomfort and reduce the risk of skin irritation.

Structure of the human skin

The hair is mainly composed of

Keratin. Keratin is a protein that
protects our hair from breakage
and is found in our
nails and skin.

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Procedure
Consultation
The client should be asked to lie down on a clean and comfortable surface. A towel or sheet should
be placed over the client's lower body to maintain modesty and to protect their clothing.

Application Of Wax
The wax should be heated to the appropriate temperature according to the manufacturer's
instructions. A wooden spatula should be used to apply the wax to the pubic area in small sections.
The wax should be applied in the direction of hair growth and should not be applied to the same
area more than once.

Removal Of Wax
Once the wax has cooled and hardened, it should be removed in the opposite direction of hair
growth using a quick and firm motion. The skin should be held taut to minimize discomfort and
reduce the risk of bruising.

Repeat
Steps 2 and 3 should be repeated until all hair has been removed from the pubic area.

Tweezing
Any remaining hair should be tweezed using sanitized tweezers.

Post-waxing Care
A post-waxing lotion or cream should be applied to soothe and moisturize the skin. The client should
be advised to avoid sun exposure, exfoliation, and tight-fitting clothing for at least 24 hours after the
procedure.

Waxing Procedure

The results of waxing can last

anywhere from two to six weeks
depending on the individual's
hair growth cycle

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Safety
Performing a Brazilian wax requires specialized training to ensure the safety and satisfaction of
clients. The following safety guidelines should be followed:

Consultation
Hands should be washed and sanitized before and after each procedure. Gloves should be worn
during the waxing procedure.

Wax Temperature

The wax should be heated to the appropriate temperature according to the manufacturer's
instructions to avoid burns or skin irritation.

Allergic Reactions
Clients should be advised to disclose any allergies or health issues that could affect the procedure.
A patch test should be performed on a small area of skin before the procedure to test for allergic
reactions.

Skin Conditions
Clients with skin conditions such as eczema, psoriasis, or sunburn should not undergo waxing until
their skin has healed.

Ingrown Hairs
Clients should be advised to exfoliate regularly to prevent ingrown hairs. The use of a post-waxing
lotion or cream containing alpha-hydroxy acids can also help to prevent ingrown hairs.

Waxing procedure safety

Waxing is generally considered

safe when performed properly
by a trained professional.

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Using Soft Wax

1-Prep Your Station TIPS, TRICKS AND SAFETY

Use witch hazel after removing
Put on your gloves and designate each hand to a job.
the hair if the client is in a lot of
Your right hand will touch the muslin, the sticks and the pain. Witch Hazel remains cold
mag lamp. Your left hand will touch the client (This will for a long time and can provide
relief from pain.
be reversed if you are left handed).
If you have to go over an area
2-Check The Temperature Of The Wax more than once, always apply
grapeseed in between each
Place a stick in the wax, the wax should display some time. The maximum amount of
resistance against the stick. If the wax is too runny or moves times is 3.
too easily through the stick then it is too warm
Cortisone can help cool down
and may burn the client. and provide relief to a client
after a wax if they are extra red
3-Prep The Clients or bumpy.

Ask the client to butterfly her legs bringing them both in heel Never wax over skin tags. Go
around them.
to heel. Do not have the client get into this position until you
are ready to begin. This position can be tiring, and you will Pinpoint bleeding is a normal
notice the clients legs begin to shake. If you begin to notice the part of waxing the Brazilian
client is uncomfortable in this position you can ask them to area and often occurs with
clients who have sensitive skin
butterfly one leg and lay the other straight. This position also
or very thick hair.
works best with clients who have low flexibility or back and
nerve Issues . If the client is pregnant they may be most It is very easy to get stuck in
certain areas when first
comfortable with the bed tilted up, be sure to ask them their
learning. If you find yourself
preference. in a situation with a build up
of wax you will need to use a
Squirt grapeseed oil into a small 4x4 and apply to the clients large amount of grapeseed on
skin in a downward motion. If you do not place enough oil you the area and very gently go
over the area until most of the
will run the risk of lifting the client. If you place too much oil the
wax is removed. Then you may
wax will not adhere to the hair. Keep a grapeseed infused 4x4 lay another layer of wax and try
in between the clients butterfly pose and apply as needed. At again. Assuming that you are
times clients skin will absorb the grapeseed oil quickly and you not on your 3rd attempt.
will need to reapply. You may also need it to help remove any
leftover stickiness.

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 4-Place The Wax Onto The Stick
Histamine reactions can
Gather wax onto the stick and carefully run the back and side happen after waxing and will
go away within 24 hours.
of the stick onto the sides of the wax pot removing any excess
wax. Then flick the stick until all strings of wax have fallen. If you lift a client you must
stop service, wet a cloth and
5-Apply The Wax apply cold compress to the area.
Let the client know what
Apply wax in the direction of the hair growth, place a piece of
happened and that it may be
muslin strategically on top of it leaving yourself an amount painful for the next couple days.
leftover to remove the wax later. Mold the wax onto the hair You may wax the other areas if
the client allows you to. Leave
using pressure in tapping motion.
the cold compress on the area
6-Remove The Wax until the wax is finished and then
apply cortisone cream
orneosporin.
Grip the muslin lip that you have left to pull. Place your grip as
close to the wax that has been laid as possible. Place your left If you bruise a client's inner thigh
hand below where you are going to pull and hold the skin as apply arnica and let them know.
taut as possible. Pull the muslin against the hair growth and
immediately use your left hand to apply pressure to the area. KEY TERMS
(The pressure helps relieve pain the client may be feeling.) Molding: adhering the wax to
the hair by applying pressure
7-Repeat Steps 5 And 6 Throughout The Wax on top of the muslin.
Pinpoint bleeding: small dots
of blood from the pour.
Follow step by step directions in regards to what areas to
Lifting: Removing a layer of
complete and in what order. skin with the wax. If you have
done this the skin will look a
8-Finishing The Front Half bit shiny and red.

Inspect the area and be sure you have gotten as much hair as CONTRAINDICATIONS
possible and the clients skin is looking okay. Tweeze any Accutane ( 1 year oƦ)
smaller hairs that may still be visible. Apply grapeseed to the ,Extreme Sun Exposure,
entire front side to ensure there is no stickiness. Apply a Tea Retinol, Adapaline,Alustra
,Retin A,Tazarac, Tretinoin,
Tree (antiseptic) and Grape Seed mixture to the area to help
Doxycycline,Trazarotene, Oral
reduce inflammation and sterilize the area. Antibiotics. Topical retinoids
should be considered when
9-The Back Side performing a facial waxing
service.
Ask the client to bring her legs up to her chest. Apply
grapeseed to the clients back side before waxing the area.
There is no specific way to wax the back side as everyone's
backside grows differently. Simply apply the wax with the hair
growth and remove the muslin against the hair growth until the
hair is gone. Feel free to do larger areas on the back side as we
do not have as many nerve endings back there so there is
minimal tono pain. Apply Grapeseed when finished.

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Anatomy & Physiology
The Skin
The skin is a vital external protective layer of the human body comprising several layers of
ectodermal tissue that safeguard the internal organs, muscles, bones, and ligaments. This
organ is constantly changing and consists of numerous specialized cells and structures
that perform various functions.

The skin serves as a protective shield that interacts with the environment, which can
sometimes be unfriendly. Additionally, it plays a crucial role in regulating body
temperature to ensure optimal bodily function. The skin also gathers sensory information
and relays it to the brain.

The Skin is composed of Three Layers :

 Epidermis- The outer layer
 Dermis- The middle layer
 Subcutaneous layer- The fat layer

The skin has a variety of functions that keep the skin looking and feeling healthy such as.

 The skin secretes sebum, a natural oil that moisturizes and protects the skin from
harmful bacteria.
 Heat regulation- sweating and shivering
 Absorption- drugs and oils
 The skin provides protection against harmful bacteria, water, and other potentially
harmful substances.
 Excretion- clears all toxins through the sweat glands
 Sensation- The skin feels pain, warmth, pressure, touch and pain.

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Anatomy & Physiology
The Hair
Hair consists of the cuticle, cortex, and medulla layers. These slender, fine strands of tissue
are visible on the outer layer of the skin, known as the epidermis, and they cover most
areas of the body, excluding the lips, eyelids, palms, and soles of the feet.

In the hair structure there are 3 types of hair:

 LANUGO HAIR
 VELLUS HAIR
 THERMINAL HAIR

Lanugo Hair

A fine hair covers the body of an unborn baby, but it is shed shortly before birth.

Vellus Hair

Fine, soft hair can be found in most parts of the body, including the face of many women,
and is also present throughout the body except for the soles of the feet, palms of the
hands, lips, and genitalia.

Terminal Hair

Terminal hair is a longer and thicker type of hair that is typically found on the head, pubic
area, and on the faces of men around the nose and lips, covering the cheeks. It can also be
found in the ears, eyebrows, on the upper part of the arms, all around the legs, and on the
top of the chest.

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Anatomy & Physiology
Structure of Hair
The skin is composed of different patches that are tightly interlocked with each other,
much like roof tiles. These patches are connected by sebum, which is an oily substance
made up primarily of essential fatty acids.

Cortex

Keratin and sulfur proteins make up 90% of the hair's weight and are composed of multiple
longitudinal fibrils that determine the hair's resistance and elasticity. However, when the
hair is subjected to abusive aggression such as brushing, straightening, or coloring, the
fibrils lose their cohesion, causing the hair to break and develop split ends.

Medulla

It is the most inner layer of the hair shaft, though, its function is not absolutely clear yet.
Sometimes this layer is even absent in some types of hair.

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Anatomy & Physiology
Stages of Hair Growth:
The growth of hair on the human body occurs in three stages: anagen, catagen, and
telogen. Each hair strand is at a different stage of growth and development, and once it
has reached maturity, the growth process starts over again. On average, hair grows at a
rate of 1.25 centimeters or 0.5 inches per month.

First Stage Of Growth:

The anagen stage of hair growth begins in the papilla and can last from 2-6 years. The
longer the hair remains in the anagen stage, the faster and longer it will grow. During this
stage, the cells in the papilla divide to produce more hair fibers, and the follicle becomes
embedded in the dermal layer of the skin.

Second Stage Of Growth:

The catagen phase begins when signals from the body indicate that the anagen phase is
over. This phase lasts for approximately two weeks, during which the hair follicle shrinks
due to disintegration and the papilla detaches and enters a resting phase, cutting off the
hair strand from its nourishing blood supply. The follicle ultimately becomes 1/6th its
original length, causing the hair shaft to be pushed upward. Although hair growth does not
occur during this phase, the length of the terminal fibers increases as the follicle pushes
them upward.

Final Stage Of Hair Growth:

Telogen- During the telogen, or resting, phase the hair and follicle remain dormant
anywhere from 1–4 months.

In any given time, about ten to fifteen percent of the hairs on one's head are in the telogen
phase of growth. Once the telogen phase is complete, the anagen phase begins again.
During this phase, the new growing strand pushes up and out the preceding hair strand.

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Anatomy & Physiology
Factors that Influence Hair Growth:
The amount of hair we have on our bodies depends upon many factors, including the
seasons, climate, hormones and hormonal changes, medication, gender and overall state
of health.

Stage Description
Nourishes and detoxifies the papilla. The papilla is very sensitive to
Blood Circulation
changes in blood circulation

Emotional Disturbances Emotional shock, over exertion or severe stress

Genetic Factors Inherited conditions. (E.g., baldness, hormonal imbalances).

Drugs Hair loss: chemotherapy, antibiotics and tranquillizers.

Diet Sudden or total change, iron deficiency, obesity

Endocrine System Puberty, pregnancy, hysterectomy, dysfunction or disease

Different Types of Hair Growth:

Type Description
Superfluous Hair General term for any unwanted hair condition.

Hair that is formed on the unborn fetus. It is fine hair that lacks a
Lanugo Hair medulla. It is shed shortly after birth and is replaced with permanent
hair.
Fine hair that covers most areas of the body, except for the palms of
Vellus Hair
the hands and soles of the feet. They do not contain a medulla.

Terminal Hairs Coarse, visible hairs on the scalp, underarms and pubic areas.

Hairs that, on emerging form the follicle, either grow along the skin’s
Ingrown Hairs surface or turn back into the follicle opening and become
compacted.

Friction ingrown hair Tornado ingrown hair Trapped ingrown hair Common ingrown hair

When friction causes the hair When hair cannot exit the follicle, When hair has been trapped in When hair cannot exit the follicle and
to grow back into the follicle. turns back and continues to grow the follicle and no longer continues to grow under the skin.
in a spiral motion. continues to grow.

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Contraindications to Waxing
Extra care and safety precautions should be taken, along with the use of good judgment, when
dealing with clients who exhibit the following conditions, as the severity of each may vary.

Stage Description
It is not advisable to wax over varicose veins that are moderate or
Varicose veins
well-pronounced.

Bruises Do not wax over bruises.

If a client has herpes or cold sores, it is recommended not to wax in

Skin diseases
the affected area.
It is important to avoid waxing over any leg ulcers that a client may
Defective Circulation
have.
Unless they have completely healed, it is best to avoid waxing over
Cuts, abrasions, scabs
any of these conditions.

Warts Do not wax over warts.

Prior to waxing the surrounding area, it is recommended to trim the

Hairy moles hair from any hair moles at skin level rather than attempting to wax
them.
If a client has hypersensitive skin due to sunburn or windburn, it is
Hypersensitive important to wait until the skin is fully healed before attempting to
wax the affected area.

Recent scars Only wax after scars have healed well.

Irritated or inflamed skin Do not wax these conditions.

Rashes or infection Do not wax over these conditions.

Medication Customer is on medication such as Roacutane or Retin A

Others Diabetes mellitus, boils, rashes, any skin infections

Electrolysis Before or after electrolysis or ultraviolet treatment to the area

Do not go swimming, hot shower or bath until

As waxing opens the client's redness subsides.
follicles, it is recommended Do not use a solarium or go tanning until redness
to provide them with subsides.
aftercare instructions to Do not apply self-tanning products until redness
prevent any potential skin subsides.
irritation or infection. Do not exfoliate the area for up to 72 hours after
waxing.

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Hygiene and Cleanliness
As a waxing specialist, it is essential to maintain a hygienic and clean working environment to
ensure the safety and well-being of both yourself and your clients, preventing any possible cross-
infection.

We suggest you use this checklist to ensure you are providing safe waxing procedures:

Checklist

Assess all clients prior to the waxing treatment.

Is your client taking any form of medication?

Has your client been in the sun or used a sun bed over the last few days?

Does your client have any open wounds, rashes or skin infections?

Has the bed, trolley and all implements been sterilized?

Is your wax heater clean? And Is your wax the correct working temperature?

Have you washed your hands with antiseptic, do you have gloves on?

Do you have disposable spatulas or sufficient metal spatulas?

Do you have good lighting?

Have you preparing the skin by using Lena Cleanser & Toner?

When using Lena Hot Wax have you applied a small amount of Lena Pre-Waxing oil?

After each application apply either After Wax or Aloe Soothing Gel.

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Client Consultation Cards
It is essential to make use of client consultation cards to ensure all steps are taken to provide your
client with the appropriate treatment, taking into account any health issues he or she might be
experiencing.

In the unlikely event of a client making an insurance claim against you, the consultation card will show
that all steps required of you were taken and that the client’s health information is on record.

Consultation forms are part of a criterion for standard legal operating procedures in the beauty
industry and are drilled into a beauty professional‘s routine from day one. A consultation card is used
to find out if there are any contraindications which may prevent the therapist from carrying out a
treatment. All salon professionals carrying out treatments must keep their clients’ consultation cards
and ensure that they are stored in a cabinet which can be locked in order to comply with the data
protection act.

When carrying out a client consultation you should be looking for contraindications to the treatment.
Contraindications are health conditions that the client may have which mean that you should be
cautious or possibly avoid working on those specific areas of the body. In more extreme cases, you
may need to avoid treatment altogether.

It is important that you check with your insurance company to determine which contraindications they
require you to check for the list can differ between insurers. Therefore, if you do not check their
specifications, you may find that you are not covered should a client make a claim against you.

If the client is a regular, you should ask them to review the consultation form they have filled in and
inform you of any changes. Once you have determined that it is safe to proceed with the treatment,
you can take the client to the treatment area and begin waxing.

After the treatment, you should complete a consultation assessment, make notes of any significant
observations made during the appointment and give the client after care advice. We have included
the latest consultation card form on the Lena Wax website for ease of reference.

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Client Consultation Cards

Contact Name Date

Street Address D.O.B.

Email Address Mobile

1. Have you ever had a wax? 14. Please describe your current skin condition.

2. Are you taking Retin A, Accutane, Glycolic Acid, A.H.A Skin Care or any 15. Have you had any bad waxing treatments? If so, when and with what
products, the more detail the better.

3. Have you recently had any type of chemical or glycolic peel?

Female Clients: When is your next menstrual cycle due to begin?
(Please note, waxing during your menstrual cycle can lead to increased sensitivity.)

4. If glycolic, what percentage? If chemical, please explain?

possible, please supply your wax technician with any necessary

5. Do you have any allergies? details in regard to past waxing procedures or health information
not requested on this form.

6. Do you have diabetes?

7. Have you had surgery in the past 3 months or dermabrasion?

8.Are you taking any antibiotics or medication? If so, please list all (including
over the counter drugs/herbal supplements):

Pre-waxing tips
9. Are you using any skin thinning products and/or drugs? Exfoliate 48 hours before a waxing treatment to optimise waxing results.
Avoid using creams, lotions or oils before a treatment.
Test patch 48 hours before a full treatment.
10. How would you rate your sensitivity to pain?
Post waxing tips
After a waxing treatment it is advisable to stay out of the sun for at
11. Do you have any moles, warts, abrasions, skin irritations or skin least 48 hours.
If this cannot be avoided then a good sun block needs to be applied.

Avoid hot showers until any redness subsides.

12. Have you been exposed to any tanning method in the
Exfoliate 72 hours after a waxing treatment to reduce the chances
past 24 hours?
of ingrown hairs.
Avoid applying any perfumed products for up to 48hrs after a
waxing treatment.
13. Are you exposed to the sun on a daily basis or are you considering
spending more time in the sun soon? All your information is kept private and will only be shared between
you and your therapist.

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Cautionary Conditions
Please review the list of contraindications to waxing services with your esthetician prior to your treatment. Some conditions may make the
waxing appointment inadvisable or may result in certain body areas not being waxed. Please check all applicable conditions, and make any
corresponding notes on the diagram below.

1. Broken Skin, Open Cuts, Pustules or Papules?

2. Inflammation?

3. Bruises?

4. Sunburn?

5. Rosacea/Very Sensitive Skin?

6. Recent Botox/Collagen Injections?

7. Cosmetic/Reconstructive Surgery?

8. Suspicious Growths/Moles?

9. Phlebitis/Swelling – Lower Legs?

10. Fragile Capillaries/Varicose Veins?

11. Flat Moles?

12. Please describe your current skin condition?

13. Do you have any tattoos and/or body modifications?

I hereby release this establishment from

I have been provided with a comprehensive explanation of the hair removal process as well as the necessary aftercare procedures, and I have
had the opportunity to ask questions and receive satisfactory responses. I acknowledge that due to certain health conditions, hair removal
services may not be recommended.

Furthermore, I am aware that there may be some swelling or irritation in areas where waxing has been done, and that this is a temporary
condition. I confirm that I am of legal age and have fully read and comprehended the contents of this document to the best of my ability, and
affirm that I am physically capable of availing myself of the services offered by this establishment.

Date Client Signature Technician Signature

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Pricing & Treatment Usage
Please refer to the following table to determine our estimated treatment costs. For optimum
waxing results and client comfort.

Both Legs Underarm

Wax Full Face Bikini Chin Eyebrow Lips
½ Leg (2)

Amount Needed 600g 31g 35g 35g 7g 4g 4g

Hot wax 1kg

Amount Needed 18g 5g 10g 10g 5g 2g 2g

Strip Wax 500ml

Amount Needed 300g 14g 18g 18g 5g 2g 2g

Film Wax 1kg

This information is to be used as a guide only and has been calculated in

accordance with the minimum product usage. The cost may vary slightly
Please note: with individual therapists.
If you would like an up to date price breakdown please contact the sales
team or your local distributor.

Application Methods and Tips

Following these tips on using Lena Waxes will help to deliver optimal results to your clients.

 To prepare the wax for use, place it into a wax heater and set the temperature to low.

Stir the wax occasionally while gradually increasing the heat until it reaches a soft,

honey-like consistency.

 Test the wax on the inside of your wrist to ensure it is at a comfortable temperature.

 Prepare the skin before waxing treatments.

 The following application directions should be followed for individual .

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Application Methods and Tips
Hot Wax
Apply a thin layer of Pre-Waxing Oil with a cotton pad. Starting in the opposite direction of
hair growth, apply the wax in a figure of 8 to lift the hair into the wax. Once it has cooled
and become slightly firm (not hard or brittle), flick up the tab. Gripping the tab with one
hand and firmly holding the skin with the other, remove the wax in the opposite direction
of the hair growth in one quick motion.

Film Wax
The Lena Film Wax range also requires an application of the Lena Pre-Waxing Oil. Load
the spatula, rotating it to avoid it dripping. Apply in the direction of the hair growth. Slightly
lift the spatula at the end and wave over the patch until the wax wisps snap off. If the wax is
too stringy, slightly turn up your heater but not too much or you will not be able to load the
spatula. Once the wax has cooled and become slightly firm and not sticky, flick up a tab.
Gripping the tab with one hand and firmly holding the skin with the other, remove the wax
in the opposite direction of the hair growth in one quick motion.

Strip Wax
Use only the Lena Cleanser & Toner before with Lena Strip Wax; do not use Pre-Waxing
Oil as it will prevent the wax from adhering to the skin. Using a spatula or wax roller, apply
the wax evenly in the direction of the hair growth. Massage a waxing strip into the wax,
then while gripping the strip with one hand and firmly holding the skin with the other,
remove the strip in the opposite direction of the hair growth in one quick motion. Use After
Care Oil to remove any sticky wax residue from the skin.

• When removing all Lena Waxes, immediately apply firm pressure with your hand
afterwards to soothe the skin and reduce redness. After the waxing treatment, tweeze
away any stubborn hairs and apply Lena After Wax Oil or Aloe Soothing Gel to reduce
redness and irritation.
• Always use Lena Pre and Post Waxing products to optimize the client treatment
experience and achieve silky smooth results.

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Application Methods and Tips
Pre Waxing Tips
• Exfoliate 48 hours before a wax treatment to optimize waxing results.

• Avoid using creams, lotions or oils before a treatment.

• Use Lena Cleanser & Toner and Pre-Waxing Oil for a comfortable, silky smooth finish.

Post Waxing Tips

• After a waxing treatment it is advisable to stay out of the sun for at least 48 hours. If this

cannot be avoided then a good sun block needs to be applied.

• Wear loose-fitting clothes after a waxing treatment to reduce skin irritation.

• Avoid hot showers, bathing or swimming until any redness subsides.

• Exfoliate 72 hours after a waxing treatment to reduce the chances of ingrown hairs. Do

not exfoliate before this time as the skin will be extra sensitive.

• Avoid applying any perfumed products for up to 48 hours after a waxing treatment.

• Do not use a solarium or sunbathe until redness subsides.

• Do not apply self-tanning products until redness subsides.

• Use Lena After Wax Oil or Aloe Soothing Gel to soothe the skin, calm irritation and

reduce redness and bump.

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