Face Recognition Access
Controller
Quick Start Guide
V1.0.0
Foreword
General
This manual introduces the functions and operations of the Face Recognition Access Controller
(hereinafter referred to as the "Access Controller"). Read carefully before using the device, and keep
the manual safe for future reference.
Safety Instructions
The following signal words might appear in the manual.
Signal Words Meaning
Indicates a high potential hazard which, if not avoided, will result in
death or serious injury.
Indicates a medium or low potential hazard which, if not avoided,
could result in slight or moderate injury.
Indicates a potential risk which, if not avoided, could result in
property damage, data loss, reductions in performance, or
unpredictable results.
Provides methods to help you solve a problem or save time.
Provides additional information as a supplement to the text.
Revision History
Version Revision Content Release Time
V1.0.0 First release. August 2022
Privacy Protection Notice
As the device user or data controller, you might collect the personal data of others such as their
face, fingerprints, and license plate number. You need to be in compliance with your local privacy
protection laws and regulations to protect the legitimate rights and interests of other people by
implementing measures which include but are not limited: Providing clear and visible identification
to inform people of the existence of the surveillance area and provide required contact information.
About the Manual
● The manual is for reference only. Slight differences might be found between the manual and the
product.
● We are not liable for losses incurred due to operating the product in ways that are not in
compliance with the manual.
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● The manual will be updated according to the latest laws and regulations of related jurisdictions.
For detailed information, see the paper user’s manual, use our CD-ROM, scan the QR code or
visit our official website. The manual is for reference only. Slight differences might be found
between the electronic version and the paper version.
● All designs and software are subject to change without prior written notice. Product updates
might result in some differences appearing between the actual product and the manual. Please
contact customer service for the latest program and supplementary documentation.
● There might be errors in the print or deviations in the description of the functions, operations
and technical data. If there is any doubt or dispute, we reserve the right of final explanation.
● Upgrade the reader software or try other mainstream reader software if the manual (in PDF
format) cannot be opened.
● All trademarks, registered trademarks and company names in the manual are properties of their
respective owners.
● Please visit our website, contact the supplier or customer service if any problems occur while
using the device.
● If there is any uncertainty or controversy, we reserve the right of final explanation.
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Important Safeguards and Warnings
This section introduces content covering the proper handling of the Access Controller, hazard
prevention, and prevention of property damage. Read carefully before using the Access Controller,
and comply with the guidelines when using it.
Transportation Requirement
Transport, use and store the Access Controller under allowed humidity and temperature conditions.
Storage Requirement
Store the Access Controller under allowed humidity and temperature conditions.
Installation Requirements
● Do not connect the power adapter to the Access Controller while the adapter is powered on.
● Strictly comply with the local electric safety code and standards. Make sure the ambient voltage
is stable and meets the power supply requirements of the Access Controller.
● Do not connect the Access Controller to two or more kinds of power supplies, to avoid damage
to the Access Controller.
● Improper use of the battery might result in a fire or explosion.
● Personnel working at heights must take all necessary measures to ensure personal safety
including wearing a helmet and safety belts.
● Do not place the Access Controller in a place exposed to sunlight or near heat sources.
● Keep the Access Controller away from dampness, dust, and soot.
● Install the Access Controller on a stable surface to prevent it from falling.
● Install the Access Controller in a well-ventilated place, and do not block its ventilation.
● Use an adapter or cabinet power supply provided by the manufacturer.
● Use the power cords that are recommended for the region and conform to the rated power
specifications.
● The power supply must conform to the requirements of ES1 in IEC 62368-1 standard and be no
higher than PS2. Please note that the power supply requirements are subject to the Access
Controller label.
● The Access Controller is a class I electrical appliance. Make sure that the power supply of the
Access Controller is connected to a power socket with protective earthing.
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Operation Requirements
● Check whether the power supply is correct before use.
● Do not unplug the power cord on the side of the Access Controller while the adapter is powered
on.
● Operate the Access Controller within the rated range of power input and output.
● Use the Access Controller under allowed humidity and temperature conditions.
● Do not drop or splash liquid onto the Access Controller, and make sure that there is no object
filled with liquid on the Access Controller to prevent liquid from flowing into it.
● Do not disassemble the Access Controller without professional instruction.
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Table of Contents
Foreword.............................................................................................................................................................. I
Important Safeguards and Warnings.............................................................................................................. III
1 Structure...........................................................................................................................................................1
2 Connection and Installation............................................................................................................................2
2.1 Wiring......................................................................................................................................................2
2.2 Installation Requirements.....................................................................................................................2
2.3 Installation Process................................................................................................................................5
2.3.1 Wall mount...................................................................................................................................5
2.3.2 86 Case Mount............................................................................................................................. 6
3 Local Configurations........................................................................................................................................8
3.1 Initialization........................................................................................................................................... 8
3.2 Adding New Users................................................................................................................................10
4 Web Configurations.......................................................................................................................................13
4.1 Initialization......................................................................................................................................... 13
4.2 Logging In.............................................................................................................................................13
Appendix 1 Important Points of Intercom Operation..................................................................................15
Appendix 2 Important Points of QR Code Scanning.................................................................................... 16
Appendix 3 Important Points of Fingerprint Registration Instructions.....................................................17
Appendix 4 Important Points of Face Registration......................................................................................19
Appendix 5 Security Recommendation........................................................................................................ 22
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1 Structure
The front appearance might differ depending on different models of the Access Controller. Here we
uses the fingerprint model as an example.
Figure 1-1 Structure (Unit: mm [inch])
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2 Connection and Installation
2.1 Wiring
The Access Controller can be connected to devices like sirens, readers, and door detectors.
Figure 2-1 Wiring of access controller
● If the access control security module is enabled, you need to purchase an access control security
module. The security module needs separate power supply.
● Once the security module is enabled, the exit button, lock control and firefighting linkage will be
invalid.
2.2 Installation Requirements
● The recommended installation height is 1.5 m (from the lens to the ground).
● The light at the 0.5 meters away from the access controller should be no less than 100 Lux.
● We recommend you install the Access Controller indoors, at least 3 meters away from windows
and doors, and 2 meters away from the light source.
● Avoid backlight, direct sunlight, close light, and oblique light.
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Installation Height
Figure 2-2 Installation height requirement
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Ambient Illumination Requirements
Figure 2-3 Ambient illumination requirements
Recommended Installation Location
Figure 2-4 Recommended installation location
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Installation Location Not Recommended
Figure 2-5 Installation location not recommended
2.3 Installation Process
The Access Controller has four installation methods: wall mount, floor bracket mount, turnstile
mount and 86 case mount. This section only introduces wall mount and 86 case mount, and
turnstile mount. For details of floor bracket mount and turnstile mount, please refer to user's
manual of corresponding devices.
2.3.1 Wall mount
Background Information
This section uses in-wall wiring of fingerprint model Access Controller as an example.
Procedure
Step 1 According the holes' position of the bracket, drill 4 holes and 1 cable outlet in the wall.
Put expansion bolts in the holes.
For surface-mounted wiring, a cable outlet is not required.
Step 2 Remove the sheet metal at the bottom of the bracket.
Step 3 Use the 4 screws to fix the bracket to the wall.
Step 4 Wire the Access Controller. For details, see "2.1 Wiring".
Step 5 Fix the Access Controller on the bracket.
Step 6 Screw in 1 screw securely at the bottom of the Access Controller.
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Figure 2-6 Wall mount
2.3.2 86 Case Mount
This section uses fingerprint model Access Controller as an example.
Procedure
Step 1 Put an 86 case in the wall at an appropriate height.
Step 2 Fasten the bracket to the 86 case with 2 screws.
Step 3 Wire the Access Controller. For details, see "2.1 Wiring".
Step 4 Fix the Access Controller on the bracket.
Step 5 Screw in 1 screw securely at the bottom of the Access Controller.
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Figure 2-7 86 case mount
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3 Local Configurations
Local operations might differ depending on different models of Access Controller.
3.1 Initialization
For the first-time use or after restoring factory defaults, you need to set a password and email
address for the admin account. You can use the admin account to log in to the main menu screen
of the Access Controller and the webpage.
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Figure 3-1 Initialization
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If you forget the administrator password, send a reset request to your linked e-mail address.
3.2 Adding New Users
Procedure
Step 1 On the Main Menu, select User > New User.
Step 2 Configure the parameters.
Figure 3-2 New user
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Table 3-1 Description of new user parameters
Parameter Description
Enter user IDs. The IDs can be numbers, letters, and their
User ID combinations, and the maximum length of the ID is 32 characters.
Each ID is unique.
Enter name with at most 32 characters (including numbers, symbols,
Name
and letters).
Only fingerprint model of Access Controller supports fingerprint
unlock. Each user can register up to 3 fingerprints. Follow the on-
screen prompts to register fingerprints. You can set the registered
fingerprint as the duress fingerprint, and an alarm will be triggered if
the door is unlocked by the duress fingerprint.
Fingerprint
● We do not recommend you set the first fingerprint as the duress
fingerprint.
● Fingerprint function is only available on the fingerprint model of
the Access Controller.
Make sure that your face is centered on the image capturing frame,
Face and an image of the face will be captured and analyzed
automatically.
A user can register five cards at most. Enter your card number or
swipe your card, and then the card information will be read by the
access controller.
Card You can enable the Duress Card function. An alarm will be triggered
if a duress card is used to unlock the door.
Only certain models support card unlock.
Enter the user password. The maximum length of the password is 8
PWD
digits.
You can select a user level for new users.
User Level
● User : Users only have door access permission.
● Admin : Administrators can unlock the door and configure the
access controller.
Period People can unlock the door only during the defined period.
Holiday Plan People can unlock the door only during the defined holiday plan.
Set a date on which the access permissions of the person will be
Valid Date
expired.
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Parameter Description
● General : General users can unlock the door.
● Blocklist : When users in the blocklist unlock the door, service
personnel will receive a notification.
● Guest : Guests can unlock the door within a defined period or for
certain amount of times. After the defined period expires or the
unlocking times runs out, they cannot unlock the door.
User Type ● Patrol : Patrol users will have their attendance tracked, but they
have no unlocking permissions.
● VIP : When VIP unlock the door, service personnel will receive a
notice.
● Others : When they unlock the door, the door will stay unlocked
for 5 more seconds.
● Custom User 1/Custom User 2: Same with general users.
Step 3 Tap to save the configuration.
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4 Web Configurations
On the webpage you can also configure and update the Access Controller.
Web configurations differ depending on models of the Access Controller.
4.1 Initialization
Initialize the Access Controller when you log in to the webpage for the first time or after the Access
Controller is restored to the factory defaults.
Prerequisites
Make sure that the computer used to log in to the web interface is on the same LAN as the Access
Controller.
Procedure
Step 1 Open a web browser, and go to the IP address (the default address is 192.168.1.108) of the
Access Controller.
You can log in to the web with Chrome or Firefox.
Step 2 Enter and confirm the password, enter an email address, and then click Completed.
● The password must consist of 8 to 32 non-blank characters and contain at least two
types of the following characters: upper case, lower case, numbers, and special
characters (excluding ' " ; : &). Set a high-security password by following the password
strength prompt.
● Keep the password safe after initialization and change the password regularly to
improve security.
● If you want to reset the administrator password by scanning the QR code, you need
the linked email address to receive the security code.
4.2 Logging In
Procedure
Step 1 Open a browser, enter the IP address of the Access Controller in the Address bar, and
press the Enter key.
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Figure 4-1 Login
Step 2 Enter the user name and password.
● The default administrator name is admin, and the password is the one you set up
during initialization. We recommend you change the administrator password regularly
to increase security.
● If you forget the administrator login password, you can click Forget password? to
reset password.
Step 3 Click Login.
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Appendix 1 Important Points of Intercom
Operation
The Access Controller can function as VTO to realize intercom function.
Prerequisites
The intercom function is configured on the Access Controller and VTO.
Procedure
Step 1 On the standby screen, tap
Step 2 Enter the room No, and then tap .
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Appendix 2 Important Points of QR Code
Scanning
Place the QR code at a distance of 30 cm–50 cm away from the lens of the Access Controller. It
supports QR code that is less than 3.0 cm × 3.0 cm and less than 100 bytes in size.
QR code detection distance differs depending on the bytes and size of QR code. The OR code below
is for reference only, and please scan the actual QR code.
Appendix Figure 2-1 QR code scanning
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Appendix 3 Important Points of Fingerprint
Registration Instructions
When you register the fingerprint, pay attention to the following points:
● Make sure that your fingers and the scanner surface are clean and dry.
● Press your finger on the center of the fingerprint scanner.
● Do not put the fingerprint sensor in a place with intense light, high temperature, and high
humidity.
● If your fingerprints are unclear, use other unlocking methods.
Fingers Recommended
Forefingers, middle fingers, and ring fingers are recommended. Thumbs and little fingers cannot be
put at the recording center easily.
Appendix Figure 3-1 Recommended fingers
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How to Press Your Fingerprint on the Scanner
Appendix Figure 3-2 Correct placement
Appendix Figure 3-3 Wrong placement
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Appendix 4 Important Points of Face
Registration
Before Registration
● Glasses, hats, and beards might influence face recognition performance.
● Do not cover your eyebrows when wearing hats.
● Do not change your beard style greatly if you use the Device; otherwise face recognition might
fail.
● Keep your face clean.
● Keep the Device at least 2 meters away from light source and at least 3 meters away from
windows or doors; otherwise backlight and direct sunlight might influence face recognition
performance of the access controller.
During Registration
● You can register faces through the Device or through the platform. For registration through the
platform, see the platform user manual.
● Make your head center on the photo capture frame. The face image will be captured
automatically.
● Do not shake your head or body, otherwise the registration might fail.
● Avoid 2 faces appear in the capture frame at the same time.
Face Position
If your face is not at the appropriate position, face recognition accuracy might be affected.
The face position below is for reference only, and might differ from the actual situation.
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Appendix Figure 4-1 Appropriate face position
Requirements of Faces
● Make sure that the face is clean and forehead is not covered by hair.
● Do not wear glasses, hats, heavy beards, or other face ornaments that influence face image
recording.
● With eyes open, without facial expressions, and make your face toward the center of camera.
● When recording your face or during face recognition, do not keep your face too close to or too
far from the camera.
Appendix Figure 4-2 Head position
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Appendix Figure 4-3 Face distance
● When importing face images through the management platform, make sure that image
resolution is within the range from 150 × 300 pixels to 600 × 1200 pixels. It is recommended that
the resolution be greater than 500 × 500 pixels, the image size be less than 100 KB, and the
image name and person ID be the same.
● Make sure that the face takes up more than 1/3 but no more than 2/3 of the whole image area,
and the aspect ratio does not exceed 1:2.
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Appendix 5 Security Recommendation
Account Management
1. Use complex passwords
Please refer to the following suggestions to set passwords:
● The length should not be less than 8 characters;
● Include at least two types of characters: upper and lower case letters, numbers and symbols;
● Do not contain the account name or the account name in reverse order;
● Do not use continuous characters, such as 123, abc, etc.;
● Do not use repeating characters, such as 111, aaa, etc.
2. Change passwords periodically
It is recommended to periodically change the device password to reduce the risk of being
guessed or cracked.
3. Allocate accounts and permissions appropriately
Appropriately add users based on service and management requirements and assign minimum
permission sets to users.
4. Enable account lockout function
The account lockout function is enabled by default. You are advised to keep it enabled to
protect account security. After multiple failed password attempts, the corresponding account
and source IP address will be locked.
5. Set and update password reset information in a timely manner
The device supports password reset function. To reduce the risk of this function being used by
threat actors, if there is any change in the information, please modify it in time. When setting
security questions, it is recommended not to use easily guessed answers.
Service Configuration
1. Enable HTTPS
It is recommended that you enable HTTPS to access web services through secure channels.
2. Encrypted transmission of audio and video
If your audio and video data contents are very important or sensitive, it is recommended to use
encrypted transmission function in order to reduce the risk of your audio and video data being
eavesdropped during transmission.
3. Turn off non-essential services and use safe mode
If not needed, it is recommended to turn off some services such as SSH, SNMP, SMTP, UPnP, AP
hotspot etc., to reduce the attack surfaces.
If necessary, it is highly recommended to choose safe modes, including but not limited to the
following services:
● SNMP: Choose SNMP v3, and set up strong encryption and authentication passwords.
● SMTP: Choose TLS to access mailbox server.
● FTP: Choose SFTP, and set up complex passwords.
● AP hotspot: Choose WPA2-PSK encryption mode, and set up complex passwords.
4. Change HTTP and other default service ports
It is recommended that you change the default port of HTTP and other services to any port
between 1024 and 65535 to reduce the risk of being guessed by threat actors.
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Network Configuration
1. Enable Allow list
It is recommended that you turn on the allow list function, and only allow IP in the allow list to
access the device. Therefore, please be sure to add your computer IP address and supporting
device IP address to the allow list.
2. MAC address binding
It is recommended that you bind the IP address of the gateway to the MAC address on the
device to reduce the risk of ARP spoofing.
3. Build a secure network environment
In order to better ensure the security of devices and reduce potential cyber risks, the following
are recommended:
● Disable the port mapping function of the router to avoid direct access to the intranet devices
from external network;
● According to the actual network needs, partition the network: if there is no communication
demand between the two subnets, it is recommended to use VLAN, gateway and other
methods to partition the network to achieve network isolation;
● Stablish 802.1x access authentication system to reduce the risk of illegal terminal access to
the private network.
Security Auditing
1. Check online users
It is recommended to check online users regularly to identify illegal users.
2. Check device log
By viewing logs, you can learn about the IP addresses that attempt to log in to the device and
key operations of the logged users.
3. Configure network log
Due to the limited storage capacity of devices, the stored log is limited. If you need to save the
log for a long time, it is recommended to enable the network log function to ensure that the
critical logs are synchronized to the network log server for tracing.
Software Security
1. Update firmware in time
According to the industry standard operating specifications, the firmware of devices needs to be
updated to the latest version in time in order to ensure that the device has the latest functions
and security. If the device is connected to the public network, it is recommended to enable the
online upgrade automatic detection function, so as to obtain the firmware update information
released by the manufacturer in a timely manner.
2. Update client software in time
It is recommended to download and use the latest client software.
Physical Protection
It is recommended that you carry out physical protection for devices (especially storage devices),
such as placing the device in a dedicated machine room and cabinet, and having access control
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and key management in place to prevent unauthorized personnel from damaging hardware and
other peripheral equipment (e.g. USB flash disk, serial port).
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