Formal-Informal
1. Greetings and Farewells
Formal                                 Informal
Good morning                           Hey
Good evening                           Hi
How do you do?                         What's up?
It’s a pleasure to meet you            Nice to meet you
Farewell                               Bye
Goodbye                                See you
2. Requests and Offers
Formal                                 Informal
Could you please...?                   Can you...?
Would you mind...?                     Do you mind...?
I would appreciate it if...            I’d like...
Might I suggest...?                    How about...?
Would you be so kind as to...?         Can you do me a favor?
3. Apologies
Formal                                 Informal
I apologize for the inconvenience.     Sorry about that.
I sincerely regret...                  My bad.
Please accept my apologies.            Sorry!
I beg your pardon.                     Oops, my mistake.
4. Asking for Permission
Formal                                 Informal
May I...?                              Can I...?
Would it be possible to...?            Is it okay if...?
Could I possibly...?                   Mind if I...?
Would you mind if...?                  Is it alright if...?
5. Giving and Receiving Compliments
Formal                                 Informal
You look very professional.            You look great!
Your work is exceptional.              Nice job!
I am impressed with your efforts.      That’s awesome!
You did a remarkable job.              You nailed it!
6. Expressing Gratitude
Formal                                        Informal
I sincerely appreciate it.                    Thanks a lot!
I am very grateful.                           Thanks so much!
Thank you for your kind assistance.           Thanks for your help.
I cannot thank you enough.                    I really appreciate it.
7. Providing Information
Formal                                        Informal
I would like to inform you that...            Just so you know...
I would like to bring to your attention...    FYI...
Please be advised that...                     Heads up, ...
This is to notify you that...                 Just telling you...
8. Asking for Clarification
Formal                                        Informal
Could you kindly elaborate?                   Can you explain that?
Would you mind clarifying...?                 What do you mean?
I would appreciate further explanation.       What’s that supposed to mean?
Could you provide more details?               Say that again?
9. Ending Conversations
Formal                                        Informal
It was a pleasure speaking with you.          Talk to you later.
I look forward to our next meeting.           Catch you later.
Thank you for your time.                      Gotta go!
I appreciate your attention to this matter.   See ya!
10. Expressing Disagreement
Formal                                        Informal
I respectfully disagree.                      I don’t think so.
I have a different opinion.                   I don’t agree.
I’m afraid I don’t agree with that.           That’s not right.
I must beg to differ.                         No way!
1. Informal & Formal Verbs (General Usage)
Informal Verb                      Formal Verb
Ask                                Inquire
Help                               Assist
Tell                               Inform
Get                                Obtain
Want                               Desire
Look                               Examine
Find                               Discover
Show                               Demonstrate
Think                              Consider
Make                               Create
2. Informal & Formal Verbs (Speaking and Communicating)
Informal Verb                      Formal Verb
Say                                State
Tell                               Inform
Talk                               Converse
Speak                              Articulate
Shout                              Exclaim
Ask                                Inquire
Answer                             Respond
Reply                              Acknowledge
3. Informal & Formal Verbs (Movement)
Informal Verb                      Formal Verb
Go                                 Proceed
Come                               Approach
Move                               Transfer
Walk                               Perambulate
Run                                Sprint
Jump                               Leap
4. Informal & Formal Verbs (Processes and Actions)
Informal Verb                      Formal Verb
Get                                Receive
Give                               Provide
Make                               Establish
Fix                                Repair
Change                             Alter
Use                                Utilize
5. Informal & Formal Verbs (Negations and Cancellations)
Informal Verb                      Formal Verb
Cancel                             Rescind
Stop                               Cease
Quit                               Terminate
Break                              Discontinue
End                                Conclude
6. Informal & Formal Verbs (Emotions and Reactions)
Informal Verb                      Formal Verb
Like                               Appreciate
Love                               Adore
Hate                               Loathe
Want                               Desire
Fear                               Dread
Enjoy                              Relish
7. Informal & Formal Verbs (Requests and Permissions)
Informal Verb                      Formal Verb
Ask                                Request
Tell                               Direct
Give                               Grant
Let                                Permit
Help                               Assist
Borrow                             Obtain on loan
1. Adding Information
Informal Transition                Formal Transition
And                                Moreover
Also                               Furthermore
Then                               In addition
Plus                               Additionally
Another thing                      Another point to consider
2. Contrasting Ideas
Informal Transition                Formal Transition
But                                However
Although                           Nevertheless
Yet                                On the other hand
Still                              Notwithstanding
But then again                     That being said
3. Giving Examples
Informal Transition            Formal Transition
For example                    For instance
Like                           Such as
You know                       Namely
For one thing                  In particular
Take … for example             To illustrate
4. Showing Cause and Effect
Informal Transition            Formal Transition
So                             Therefore
Because                        As a result
That's why                     Consequently
For that reason                Thus
Hence                          As a consequence
5. Giving Emphasis
Informal Transition            Formal Transition
Really                         Indeed
Especially                     In particular
Just                           Particularly
Mainly                         Primarily
Definitely                     Unquestionably
6. Showing Comparison
Informal Transition            Formal Transition
Like                           Similarly
Just like                      In the same way
As                             Equally
In the same way                Correspondingly
In comparison                  By comparison
7. Summarizing or Concluding
Informal Transition            Formal Transition
So, anyway                     In conclusion
To sum up                      To summarize
In short                       In brief
Anyway                         Ultimately
All in all                     In summary
8. Expressing Agreement
Informal Transition            Formal Transition
Yeah                           Indeed
I agree                        I concur
You're right                   I am in agreement
That's true                    It is accurate to say
Exactly                        Precisely
9. Introducing an Alternative
Informal Transition                      Formal Transition
Or                                       Alternatively
Otherwise                                In the alternative
On the other hand                        In contrast
If not                                   If otherwise
10. Giving a Condition
Informal Transition                      Formal Transition
If                                       Provided that
Unless                                   In the event that
As long as                               Contingent upon
In case                                  Should it be the case that
when communicating with colleagues in teams
1. Greetings and Opening Lines
Informal Phrase                          Formal Phrase
Hi [Name],                               Dear [Name],
Hey [Name],                              Good morning/afternoon [Name],
How’s it going?                          I hope you are doing well.
                                         I trust you are having a productive
What's up?
                                         day.
Hope all is well.                        I hope this message finds you well.
2. Asking for Help or Information
Informal Phrase                          Formal Phrase
Can you help me with this?               Could you kindly assist me with this?
                                         Would you be able to assist with this
Could you do this for me?
                                         task?
I need your help.                        I would appreciate your assistance.
                                         Would it be possible to schedule
Do you have time to chat?
                                         some time to discuss this?
Can I ask you a question?                May I kindly inquire about...?
3. Making Requests
Informal Phrase                     Formal Phrase
                                    Could you please forward this to
Can you send this to me?
                                    me?
                                    I would appreciate it if you could
Please send it over when you can.   send this at your earliest
                                    convenience.
                                    Please do not hesitate to contact me
Let me know if you need anything.   should you require further
                                    assistance.
                                    Would it be possible to receive the
Can I have the document?
                                    document?
                                    Could you kindly provide an update
Could you give me an update?
                                    on the status of...?
4. Offering Help or Assistance
Informal Phrase                     Formal Phrase
I can help with that.               I would be happy to assist with that.
                                    Please feel free to reach out if I can
Let me know if you need anything.
                                    be of any assistance.
                                    I will ensure that this matter is
I’ll take care of it.
                                    handled.
                                    I am available to provide assistance
I’ll help you out.
                                    should you require it.
                                    Please do not hesitate to reach out if
Let me know if you need help.
                                    you need any further support.
5. Giving Feedback
Informal Phrase                     Formal Phrase
Good job!                           Well done on your efforts.
That’s great!                       Your work is greatly appreciated.
                                    Your performance on this project is
Nice work on this!
                                    commendable.
                                    Your suggestion has been noted,
I like your idea!
                                    and I believe it is valuable.
                                    Your progress on this task is
You’re doing well.
                                    commendable.
6. Expressing Appreciation or Gratitude
Informal Phrase                      Formal Phrase
Thanks a lot.                        I greatly appreciate your efforts.
Thanks so much!                      Thank you for your cooperation.
                                     I sincerely appreciate your
Thanks for your help.
                                     assistance.
I appreciate it.                     Your support is greatly appreciated.
                                     I would like to express my gratitude
I’m grateful for your help.
                                     for your contribution.
7. Giving Instructions or Guidance
Informal Phrase                      Formal Phrase
Just do this.                        Please proceed with this action.
Make sure to do this.                Kindly ensure that this is completed.
                                     I recommend following these
You should follow these steps.
                                     procedures.
                                     It would be beneficial to consider
Try doing it this way.
                                     this approach.
                                     Please review this at your earliest
Check this out.
                                     convenience.
8. Apologizing or Acknowledging Mistakes
Informal Phrase                      Formal Phrase
                                     I apologize for the inconvenience
Sorry about that.
                                     caused.
Oops, my mistake.                    I sincerely regret any oversight.
                                     Please accept my apologies for this
That won’t happen again.
                                     error; it will not be repeated.
Sorry for the delay.                 I apologize for the delayed response.
My bad!                              I regret the misunderstanding.
9. Closing Lines
Informal Phrase                              Formal Phrase
Talk soon!                                   I look forward to your response.
Catch you later.                             I await your reply.
See you soon!                                I anticipate hearing from you soon.
Take care!                                   Wishing you a productive day ahead.
                                             I look forward to continuing our
Let’s chat soon!
                                             discussion.
10. Sign-Offs
Informal Sign-Off                            Formal Sign-Off
Cheers,                                      Kind regards,
Thanks,                                      Best regards,
Best,                                        Sincerely,
Take care,                                   Yours faithfully,
Talk soon,                                   Best wishes,
The phrase "let" can be used in different contexts
1. Let (Allow/Permit)
Informal                                     Formal
Let me                                       Allow me
Let it happen                                Permit it to occur
Let me know                                  Inform me
Let’s go                                     Allow us to proceed
Let him do it                                Permit him to do it
2. Let (Suggest/Propose)
Informal                                     Formal
Let’s do that                                I propose we do that
Let me suggest                               I would like to suggest
Let’s have a meeting                         I suggest we schedule a meeting
Let me tell you                              I would like to inform you
3. Let (Allowing Permission)
Informal                                     Formal
Let him in                                   Allow him to enter
Let me in                                    Grant me access
Let her leave                                Permit her to leave
Let me out                                   Grant me permission to exit
4. Let (Let’s as a Suggestion)
Informal                                    Formal
Let’s discuss it                            I suggest we discuss it
Let’s take a break                          I propose we take a break
Let’s begin                                 Allow us to begin
Let’s talk later                            I suggest we converse at a later time
5. Let (Give Permission to Do Something)
Informal                                    Formal
Let them speak                              Allow them to speak
Let her try                                 Permit her to attempt
Let me see                                  Allow me to review
Let us know                                 Kindly inform us
when talking to colleagues in a work context,
1. Common Words Used in Workplace Conversations
Frequent Word (Informal)                    Formal Alternative
Help                                        Assist
Work                                        Task
Job                                         Position
Get                                         Obtain
Do                                          Perform
Make                                        Create
Give                                        Provide
Fix                                         Repair
Talk                                        Discuss
Tell                                        Inform
Ask                                         Inquire
Agree                                       Concur
Send                                        Transmit
Meet                                        Convene
Update                                      Inform
Call                                        Contact
Check                                       Verify
2. Words for Collaboration/Teamwork
Frequent Word (Informal)                    Formal Alternative
Work together                               Collaborate
Share ideas                                 Exchange ideas
Help out                                    Provide assistance
Get together                                Meet
Team up                                     Partner
Join forces                                 Cooperate
Join in                                     Participate
Work on                                     Focus on
Give feedback                               Provide input
3. Words for Progress/Completion
Frequent Word (Informal)             Formal Alternative
Finish                               Complete
Start                                Commence
Begin                                Initiate
Continue                             Proceed
Do well                              Succeed
Get done                             Achieve
Wrap up                              Conclude
Take care of                         Handle
Deal with                            Address
4. Words for Requests and Instructions
Frequent Word (Informal)             Formal Alternative
Ask                                  Request
Tell me                              Kindly inform me
Give me                              Provide me with
Let me know                          Kindly notify me
Show me                              Demonstrate
Help me                              Assist me
Call me                              Contact me
Do this                              Perform this task
Can you?                             Would you be able to?
5. Words for Scheduling/Organizing
Frequent Word (Informal)             Formal Alternative
Meet                                 Schedule a meeting
Talk                                 Discuss
Set up                               Arrange
Catch up                             Follow up
Check in                             Touch base
Confirm                              Verify
Plan                                 Coordinate
Reschedule                           Rearrange
Postpone                             Defer
6. Words for Acknowledging or Responding
Frequent Word (Informal)             Formal Alternative
Okay                                 Understood
Got it                               Acknowledged
Fine                                 Approved
Thanks                               Thank you
Sure                                 Certainly
No problem                           It's my pleasure
I see                                I understand
I’ll check                           I will verify
7. Words for Feedback
Frequent Word (Informal)       Formal Alternative
Good                           Satisfactory
Great                          Exceptional
Nice                           Commendable
Okay                           Adequate
Bad                            Unsatisfactory
Wrong                          Inaccurate
Fix it                         Correct
Improve                        Enhance
8. Words for Problem Solving
Frequent Word (Informal)       Formal Alternative
Fix                            Resolve
Solve                          Address
Deal with                      Manage
Handle                         Tackle
Work out                       Determine
Figure out                     Ascertain
Clear up                       Clarify
Repair                         Rectify