Ankit Pattanaik
Remote/Bangalore, Karnataka ankitpattanaik08@gmail.com +91-7504682602 www.linkedin.com/in/ankitpattanaik08
SUMMARY
Results-driven Consultant with 8 years of experience analyzing business processes, gathering requirements, and facilitating effective solutions.
Proven track record of enhancing operational efficiency, supporting strategic decision-making, and collaborating with stakeholders. Skilled in
translating complex data into actionable insights and delivering impactful recommendations.
EXPERIENCE
Senior Business Analyst
Ericsson March 2023-Present, India
Hiring Journey Transformation
• Acted as the primary liaison between business users and functional leads, conducting requirement-gathering sessions and providing regular progress
updates throughout the implementation lifecycle.
• Designed and built end-to-end SuccessFactors solutions, encompassing module configurations, customizations, and integrations with third-party solutions.
• Utilized Agile project management methodology to plan and execute recruitment initiatives, managing scope, resources, and risks to achieve project
objectives effectively.
• Established baseline configurations for various SuccessFactors modules, adhering to industry best practices and client requirements. Implemented security
roles and permissions to control access to sensitive HR data.
• Integrated Employee Central Payroll and SAP HCM Payroll with core HR modules, ensuring accurate payroll processing and compliance with local
regulations.
• Leveraged SuccessFactors reporting and analytics capabilities to track key recruitment metrics, such as time-to-fill, source effectiveness, and candidate
quality, providing actionable insights to stakeholders for data-driven decision-making. The OKRs included cycle time reduction, NPS, and reduction in
costs.
• Analyzed and improved end-to-end recruitment processes like requisition assignment, intake meetings with the hiring manager, creation of the job post,
candidate sourcing and application review, background and re-hiring checks, candidate interview and assessment, offer negotiation, and onboarding.
• Led two initiatives, Recruitment Brief and Job Profile Builder aimed at enhancing the creation of positions and used Generative AI to create job ad
templates based on various input parameters like job role, job title, and job stage details.
• Extensively collaborated with third-party vendors like WalkMe, Textio, and EightFold to integrate their solutions with SuccessFactors, spanning areas such
as assistant for creating positions, checking, and editing job ads, and their scores.
• Conducted training sessions for end users and administrators to ensure smooth adoption and utilization of SuccessFactors functionalities. Provided
ongoing support and troubleshooting assistance as needed, facilitating smooth transitions and maximizing ROI from SuccessFactors investments.
• Developed and delivered training programs and knowledge transfer sessions for recruiters, hiring managers, and HR professionals on SuccessFactors
recruitment modules and best practices.
Product Owner | Business Consultant
Cognizant June 2021- February 2023, Bangalore, Karnataka
Google Maps (Feb 2021-Feb 2023)
• As a Business Consultant, advised program managers/directors on prioritizing the next areas of improvements on Google Maps global escalations.
• Review escalation trends, analyze and synthesize information through statistical data for correlation and causation.
• Using statistical modelling & visualization to apply the appropriate statistical approaches to best match the business case in question.
• Writing a whitepaper comprising of 8-10 pages on a theme related to maps problems using facts, visualizations, hypothesis, to make sense of the raw data
to assist clients with statistical inferences and actionable insights.
• The Football Association (June 2020-Jan 2021)
• Played a key role as a Product Owner in for a sports governing body and leading Football Association in the world
• Digitalization & Automation – The client was looking to create a unified Platform for Football (PFF). Helped make Accreditation possible, it was previously
mostly an offline process which involved 50 counties and 20,000 footballs clubs and about 60,000 teams.
• Envisioned a new Portal for footballing counties and prioritized and functionalities to have and enable at the current period (MVP – Minimum Viable
Product)
Business Analyst
Tata Consultancy Services May 2018- May 2021, Bangalore, Karnataka
Bank of America
• Business Analyst in Alternative Investment Product development role in a Global Wealth Management project for a major American Bank
• Oversaw creating a portal for Retrospection of Private Equity, instrumental in setting up of a standard in the way we calculated FA commissions
• Requirement gathering and documenting BRDs, creating Use Cases, process maps, mind maps
• Writing and grooming User Stories using appropriate Acceptance Criteria
• Product Management, Project Management and Process Improvement, acting as a liaison between business and tech team
• Resolve issues related to requirement or design during development, testing or UAT
• Digitization & automation of services and enhancing customer and client experience
• Preparing road map in conjunction with other teams and stakeholders by doing risk and feasibility analysis of the requirement
• Designing workflow and creating backlogs for various applications
• Worked in fully agile environment (PI planning, sprint planning, sprint retrospective etc)
Marketing & Sales Intern
Nimble Systems (MBA summer internship) April 2017- June 2017, Mumbai, Maharashtra
Enterprise Resource Planning Software
• Appreciated for the completion of project titled “Advancing New Product and Business Development for “Rally KPI””
• Business Development - Lead Generation and Client Acquisition in B2B segment
• New Product Research and Development - Identification and Creation of Industry wise "Key Performance Indicators" Database
• Application Enhancement and Development of Creative Ideas and Strategies for the website UI
Systems Engineer
Tata Consultancy Services (Pre – MBA) June 2014- July 2016, Mumbai, Maharashtra
Westpac Banking Corporation
• Worked as a Support Analyst in mainframe environment for a major banking client, involved in a Data Warehousing Project in the BFSI domain
• Served as Crisis Management Leader of Mumbai location for the account (Single point of contact) and conducted monthly sessions and drills for Business
Continuity Plan
• Coordinated monthly office schedules for 12 employees spread over 3 regions including overseas
• Generated weekly/monthly reports to analyze and reduce the occurrence of problem incidents
• Received Certification of Appreciation for efforts in the Environmental Cleanup Drive
EDUCATION
MBA – Business Management (Triple Majors in Systems, Operations, and Marketing)
Xavier Institute of Management • Bhubaneswar, Odisha • August 2016 – April 2018
GPA – 71%
B.Tech. - Electronics and Communication Engineering
Siksha 'O' Anusandhan University • Bhubaneswar, Odisha • June 2010 – May 2014
GPA – 89.6%
DOMAINS
• People Processes (current)
• Banking & Financial Services (5 years)
• Technology (2 years)
• Sports (1 year)
CERTIFICATIONS
• Certified SAFe® 5 Product Owner/Product Manager – Scaled Agile Inc
• Lean Six Sigma Yellow Belt – Ericsson Change Engine
• Design Thinking Learning Program, Coursera
• Product Management, Udemy
• Power BI, Udemy
SKILLS
Business Analysis, Product Management, Generative AI, JIRA, Power BI, Requirements Gathering, EightFold, Walkme, SuccessFactors, Requirements Analysis,
SQL, ETL, ERP, User Stories, Product Service, Product Road Mapping, Wireframing, and Excel.
