Samsung
WE VoIP Client Fixed Mobile Convergence
The use of smart phones in the workplace is more prevalent than ever.
The smart phone has become an essential business tool with employees
depending on them to stay in touch and be more productive; allowing access
to emails and enterprise applications at all times. Traditionally used by
remote employees, recent studies show that even for employees in the
office, the mobile is the preferred device for voice communications due to
the familiarity of the user experience and easily accessible contacts. The rise
of BYOD (bring your own device) schemes and the consumerisation of IT are
also contributing factors to the rise of smart phone usage in the workplace.
True Fixed Mobile Convergence service. Compatible with both
Whilst there are obvious benefits of the OfficeServ and Samsung
smart phone usage in the workplace, Communications Manager (SCM), this
problems do occur as the voice quality solution provides conference calling,
of the call can be weak at times, the transferring and hold functions.
cost of a call is significantly higher and
the user is not able to take advantage
of the features of the office telephone Key Features
system, e.g. Call Transfer, • Receiving a call
Call Recording etc. – One number, simultaneous ringing
– Context aware delivery via Wi-Fi
That is why Samsung has created or public wireless
Samsung WE VoIP application which – Calling line ID delivered
is a mobile client that handles all
telecommunication functions with • Making a call
ease. It is equipped with clear voice – Smart routing of mobile and
quality and easy-to-use phone internal numbers
features for convenient and – Optional fast routing through
effective communication. enterprise network
– Control of calling line ID
Samsung WE VoIP is designed for the – Roaming from Wi-Fi to Mobile
mobile from the mobile user’s point of network during a call
view. The employee is not required to
• During a call
change the way they use their phone
– Seamless move to and from
or mobile device as the user experience
desk phone
is the same. However, they can benefit
– Call recording
from more functionality with higher
– Call control– transfer, conference,
voice quality. Samsung WE VoIP
etc.
incorporates a 3G dialler, HD voice
technology and Wi-Fi handover
capabilities to bring professionals
a simple, hassle-free user experience
and provide a clear telecommunications
www.samcom.com.au
Samsung
WE VoIP Client Fixed Mobile Convergence
Combined Mobile and VoIP Dialling
Unlike other mobile telephony Key Benefits
systems, the Samsung Mobile VoIP • Consistent high quality voice
application is integrated with a basic • Enterprise communications
3G dialler, enabling it to operate for mobile devices
just like a standard mobile phone. • Integration into the familiar mobile
Convenient log management features user experience
let users distinguish between mobile • Reduction in cost and complexity
and VoIP phone calls within a record • Integrated dialler
list. Both modes are fully integrated,
and it is possible to receive or reject
incoming calls when in VoIP mode.
For added convenience, VoIP contacts
can be customised to enable direct
connection from the select screen.
HD Voice for Clearer Call Quality
Clear sound and high quality are
provided via the tone tuning feature
available with Samsung Voice Engine
technology. This operates with
wideband and super wideband codec
such as AMR-WB and Silk to deliver
business users a more reliable,
uninterrupted service. Stable
performance is further guaranteed
by fast handover between access
points (APs), minimising call
interruptions or quality problems for
better all-round call quality.
Greater Flexibility with Call Control
Multiple options are available to offer
a flexible communications experience.
Users can elect to ‘Receive’ or ‘Reject’
incoming calls either via voicemail
or via the saved contact.
Additionally, it is possible to carry out
teleconferencing, and there are
speakerphone and recording
capabilities for further convenience.
For more information, please visit: www.samcom.com.au
©2014 Samsung Electronics Ltd. Samsung is a registered mark of Samsung Electronics Corp. Ltd. Specification and design
are subject to change without notice. Non-metric weights and measurements are approximate. All data is correct at time
of creation, Samsung are not liable for errors or omissions. All brand, product, service names and logos are trademarks and/
or registered trademarks of their respective manufacturers and companies are hereby recognised and acknowledged.
